EE Outage Report in Helmshore, Lancashire, England
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The latest reports from users having issues in Helmshore come from postal codes BB4.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Helmshore, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Helmshore and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (34%)
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Wi-fi (12%)
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Total Blackout (7%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Helmshore, Lancashire, England
The most recent EE outage reports came from the following cities: Manchester, Helmshore, Rochdale, Oldham, Nelson, Bolton, Colne, Blackburn, Accrington, Rossendale District, Bacup and Burnley.
City | Problem Type | Report Time |
---|---|---|
Manchester | Internet | |
Helmshore | Total Blackout | |
Manchester | Internet | |
Manchester | Wi-fi | |
Manchester | Phone | |
Oldham | Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Helmshore, England
Latest outage, problems and issue reports in Helmshore and nearby locations:
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colin paul henstock
(@beefstock3) reported
from
Manchester, England
@EE I’ve always enjoyed your network and your customer service is the best but I’m really annoyed this time as been told 3 different things about my bill
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Spring into Action
(@SpringAndYou) reported
from
Great Harwood, England
@EE you are still using an old address for our billing on invoices despite telling you this needs removing. Please help
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Mike Holden
(@MikeHolden42) reported
from
Burnley, England
@jenlion @EE I've had exactly this with insurance, mortgages, all sorts. They rely on customer inertia to retain them. When I move I always make their customer retention team (they'll definitely call you if you're leaving) know I'm moving specifically because of these tactics.
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE @btsport Think EE aren't what they used to be, I've sent 2 messages in the last 12hrs and not had a reply from them yet. Think their contracts are so overpriced now compared to other networks, such a shame as I have always thought they were the best network to be with. #dissapointed
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David Brewster
(@David_Brewster) reported
from
Manchester, England
@EE having real trouble with broadband/WiFi for a couple of days. Not great connectivity and using 4G for this message. How can I do a check on speed etc?
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Leah
(@leahthirlwall) reported
from
Manchester, England
@bethhhkx @EE I don’t think you need to give notice just ring and say you want to cancel just have to pay what you owe
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Dave Taylor
(@deetr44) reported
from
Manchester, England
@EE should my broadband speed drop during the day ? I’ve been having big trouble with my broadband speeds/connection. I’ve just done speed test first from living room 7mps then from two foot from router and 12mps ? Surely still not right. Should be 36mps
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Craig Barlow
(@CraigBarlow) reported
from
Rochdale, England
@EE is your App and website log in down?
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Delvin Moore-Crane
(@DelvinMCS) reported
from
Manchester, England
Your better off ordering the iPhone 13 pro now from @EE cause it will be out by the time I get my 12 pro absolute joke and I’m not the only one waiting forever That I know either, about number network kmt yeah till your order something #waiting #ee #fuming
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Simon Wheatley ✊
(@simonwheatley) reported
from
Manchester, England
@EE Bought directly from Apple, I also bought the iPhone from Apple. I’m looking for a SIM-only contract to support both, please.
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Hesham G.
(@Do_Ri_Me) reported
from
Bury, England
@EE worst technical support ever.. pairing a brand new Apple Watch with the latest iPhone is taking more than a week with the advanced technical support team.. thanks but I am switching👎
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Daniel Parker
(@MrDanielParker) reported
from
Manchester, England
5G is terrible in Manchester @EE
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Dave Taylor
(@deetr44) reported
from
Manchester, England
@EE still waiting for somebody to phone me over my ever intermittent broadband. Yet just had email saying “we’ve closed your complaint” how convenient to sweep it under the carpet !
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Lydia Charnley
(@lydiacharnley_) reported
from
Great Harwood, England
@EE is there a way to find out if my phone has been dispatched or not? I ordered it on Friday but there was a 'mismatch' so I contacted customer service yesterday. A new one was ordered & my email had expected delivery date of today but on the site it's now saying dispatch...
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Coral Mckeown
(@CoralMckeown) reported
from
Manchester, England
Absolutely disgusted with the customer service/care I’ve received in store and on the phone this morning #ee @ee
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Jackie Rawstron
(@jackiefromaccy) reported
from
Accrington, England
@EE hi I need to cancel my 4g WiFi dongle no issues have just had broadband installed so no loner required have no paper work just the dongle what's the best way doing this please thanks
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Gaya
(@G4Y4) reported
from
Blackburn, England
@EE Hi, is the network down in Blackburn? BB1. No service for the past couple of hours.
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Kirsty
(@KirstyTonge) reported
from
Manchester, England
@EE Here to help, yet still not replied to any of the DM that have been sent over 20hrs ago. Soooo not really.
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Dr. Mike 😷Wear a Mask😷
(@EmergMedDr) reported
from
Bolton, England
@EE It was out for three hours but, that's our first outage of any significance in years. Had an email saying it was back on too. Thanks for fixing it quickly yesterday.
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bill
(@billyocarroll) reported
from
Manchester, England
@EE mixed bag with you lot today. One lad telling us to shop elsewhere and not wanting to help and the other sorting us out with two upgrades and an hours chat. Doesn’t take much to be nice 👍🏻
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Kaizen
(@_temmi) reported
@CrazyJuan77 @XboxP3 @EE He is excluding one of the biggest markets. I wonder how he wants to bring games to more players when he is excluding 100 million. You act like port begging is a bad thing? Its rather a sign that there are games on a platform that people are interested in playing.
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Gabriel Oliveira
(@Gabriel94085188) reported
@XboxP3 @EE @XboxP3 please fix xbox companion app
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Gareth Parry
(@gjp73gjp) reported
@EE @EE my account was hacked last Wednesday / Thursday, over the weekend nobody has done a thing. Customer service/FrAud team seem unconcerned and think 7 days after initial report is ok - I won’t hold my breath. Since then £316 has been added to my number that I have no access to.
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Alimt
(@Aliemart) reported
@EE just looked at my latest phone bill and it’s increased by £15 😡 I have been a loyal customer for over 20 years how can you justify this? I may have to cancel
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HotSizzle Is On 🔥
(@gossiptime_206) reported
@XboxP3 @EE I do like xbox, just sucks no starfield, redfall, hellblade 2 for PlayStation games shouldn’t be taken away from other platforms why I am against the ABK deal, I wouldn’t want Sony to buy them either. This generation is who can buy up everything and take away from platforms.
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Vaibhav Nautics
(@vaibhavnots) reported
I want to bring notice of the pathetic service on EE broadband here in uk. We are taking EE service from Jan 2020 and there were many issues we faced and many times engineer were there but even than the issue exists . We were told that this is the property issue . @EE
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EE Customer Support
(@EECustomSupport) reported
@Carry_on_Canine @EE Send us a message to get this issue resolved
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EE Customer Support
(@EECustomSupport) reported
@shellhall7 @EE DM us to resolve the issue
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JJJ333JJJ333
(@JJJ333JJJ3332) reported
@EE Will the mast you've removed in Norwich, NR3 1DF be replaced? A reliable signal is now non-existent for many around this highly populated city location.
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A nice nap and a cold lager
(@313Greengiant) reported
@duplakappa @XboxP3 @EE No one wants your cloud ****, Duplashitta. Cry more.