EE Outage Report in Brookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at EE
EE is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Warfield, Woking, Shepperton, Guildford, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Cobham, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Warfield |
Internet | |
| London |
Internet | |
| Woking |
Phone | |
| London |
Internet | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
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gee
(@midget_gee) reported
from
Spelthorne District, England
Took a 15 minute call with @EE to get an upgrade but nearly an hour to get a replacement for the broken phone they sent me🙄
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Chris Whitehead
(@christof88) reported
from
Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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James 🇬🇧
(@ItsJamesPowers) reported
@EE Could you provide link again? I can't find it and now need to submit one over this phone issue
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Simon Hopkins
(@tinkerofthings) reported
@EE No, it's just on match days in bb10 4sd area. So would put it down to oversubscribed cell.
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psb
(@pavanbhambra) reported
1h30 on the phone and no resolution your colleague just decided to put the phone down instead? @EE
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James 🇬🇧
(@ItsJamesPowers) reported
@EE I submitted a form to exe team, but they ignored me, I now have two multiple issues. I spoke to C.S. this morning about the phone and go nowhere fast, £495 will be applied and it's too late to add my £14 trade-in apparently. Then they is the issue with the tablet, I could cry!
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Tina-Marie Thomas
(@Tina_Thomas) reported
Ugh, I wish that being a loyal customer actually meant something these days @EE
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Dave Thompson
(@daveyboytommo) reported
Little bit disappointed with @EE, always found your customer service to be second to none but a friend has been trying to reduce her bill with you, she's got way more data than she needs but apparently you can't do anything except charge her nearly £200 if she wants to leave.
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Chris Watkinson
(@CTW130784) reported
@ItsJamesPowers @EE Just don’t pay anything. Cancel your direct debit through your bank. Opt for a new eg Vodafone or 02 or three etc . Don’t go for BT as that’s part of EE
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wayne
(@wazzalfc8) reported
@EE Noone is feeding this anywhere they don't care about customers my contract is up I'm leaving can get same sim only deal for 1/3 of price on other networks and service just as good and monthly rolling deal
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Paul Smith ✌🏼
(@Journo_Paul) reported
@EE I currently have no service in my postcode area, and am unable to make calls even when connected to WI-FI. I can’t even dial 150.
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atutka
(@atutka) reported
@EE #ee #inflation if only my salary (TA at school) raised in accordance with the inflation rate... I won't be staying @ee customer for much longer #14%