EE

EE Outage Report in Brookwood, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Brookwood, Surrey, England 03/05/2026 08:05

March 05: Problems at EE

EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (29%)

    Phone (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brookwood, Surrey, England

The most recent EE outage reports came from the following cities: London, Guildford, Camberley, Woking, Wokingham, Bracknell, Aldershot, Yateley, Chertsey, Warfield, Shepperton and Weybridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomGuildford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaveKirwin Dave Kirwin (@DaveKirwin) reported

    @EE Hardly 24/7 via your website it is constantly displays login error if I want to look at anything relating to accounts - but works fine if you want to flog me an expensive upgrade....

  • SMQ1029 Sean Queenan (@SMQ1029) reported from Basingstoke, England

    @EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband

  • EmRobo Emma Robinson (@EmRobo) reported

    @ReynoldsLaraine @EE Same, no mobile data or phone signal. Been very poor all week when it's otherwise fine

  • Phoenixrahman Phoenix Rahman (@Phoenixrahman) reported

    @EE I’m fuming. I’m being targeted by scammers on my EE mobile. I’ve notified you guys on numerous occasion but no help from you guys. Getting scam calls from Germany & other numbers that have the same first 5 # of my phone #. My anxiety is getting worse coz of these calls!!

  • Kevin2686 Kevin Broadbent (@Kevin2686) reported

    @EE EE obviously fixed the problem your end as it started working again. However I did have to reboot my router and phone, again (note "again"). Are you a real person as a lot of people had this problem but your response was like i was the only one? Do you know what the problem was?

  • bradburyamber13 Amber (@bradburyamber13) reported

    @EE awful experience this past week. Upgraded my phone online & EE cancelled my sim, was supposed to send a new one, never came. Live chat couldn’t do anything, over the phone told they’d send a new one, never came. Instore said to ring instead. only… 1/2

  • boulezianman Boulezianman (@boulezianman) reported

    @EE Hi, I have seen I am getting a 100% off of my early upgrade fee. However no indication how long this is for and no information if it also applies in store? I like to put my phone as a trade in against upgrades but you cannot do that online. Any help would be grateful.

  • AntiMat247 AntiMat74 (@AntiMat247) reported

    @EE At an extortionate price and poor customer service ever since BT took them over. Speaking as an EE customer of over 15 years.

  • lukepaulgabriel Gabs (@lukepaulgabriel) reported

    Hi @EE, is someone about to help with my broadband connection please? Speeds have dropped off and I have sugar filled kids needing their WiFi fix 🤪🤪

  • barbaric_ Nikos Florides (@barbaric_) reported

    @EE can't help but feel that I'm being ripped off. Meant to be getting a discount on my broadband as I'm an ee mobile customer and extra data on my phone... To top that off, I'm paying £32 a month for broadband when for the same money I can be getting faster speed!