EE

EE Outage Report in Brookwood, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Brookwood, Surrey, England 02/12/2026 06:40

February 12: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (42%)

    Internet (42%)

  2. Phone (31%)

    Phone (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brookwood, Surrey, England

The most recent EE outage reports came from the following cities: London, Bracknell, Aldershot, Yateley, Chertsey, Woking, Warfield, Shepperton, Guildford, Weybridge, Fleet, Godalming and Farnham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomBracknell Wi-fi
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from London, England

    @EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • Lyndseydwalker Lyndsey Rolfe (@Lyndseydwalker) reported from Wokingham, England

    @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

  • Star_Stef The Hon. (@Star_Stef) reported from London, England

    @EE @LNonno_ I've been having the same issue for 3 days now.

  • xacity01 x.acity01 (@xacity01) reported from Wokingham, England

    Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

  • PDF53 Sir Lincoln Lad (@PDF53) reported from Aldershot, England

    @EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Is anybody else having any issues with data on @EE this PM?

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE please could you help?

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • AndrewStewart88 Andrew Stewart (@AndrewStewart88) reported from Guildford, England

    @EE network unavailable!!!!????

  • rajeshdhulashia Rajesh Dhulashia (@rajeshdhulashia) reported from London, England

    @EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G

  • Ray32200186 RAY of sunshine (@Ray32200186) reported from Winkfield, England

    @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE The only reason I won’t do anything further about it was because the agent on the phone went above and beyond to try to help and it’s not fair on her to make a complaint, as it will obvs fire back at her

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..

  • teachandgeek Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    @EE Good morning Helen. They fixed the problem, the issue is I never contracted a second line but apparently was paying for it for months, money I’ll never see back of course…

  • GIN_SHAMASI 🇿🇦🐍THAMBOLENYOKA🐍🇬🇧 (@GIN_SHAMASI) reported from London, England

    @EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡

  • WellpaddedPaddy WellpaddedPaddy (@WellpaddedPaddy) reported from Guildford, England

    Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

  • senorfenty Dami (@senorfenty) reported from London, England

    EE has been moving mad lately . My signal is so disgusting @EE please sort it out

  • starmanuk Jason Starman QBE Woke to the Core 💙 (@starmanuk) reported from London, England

    @notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsCartlidge Mrs C 💙 (@MrsCartlidge) reported

    Really want to upgrade with @EE but they never have 13 pro max in stock - keeps saying wait is over 28 days and they are still asking for £100 upfront - which isn’t acceptable as a customer of 8yrs - having to look elsewhere

  • mh_aapl Mark Horton (@mh_aapl) reported

    @EE Heads up - Your new site login screen is broken, enter your email address, click next redirects back to the email address. Tried on different browsers and Incognito mode.

  • LeanneH78 Leanne Hamilton (@LeanneH78) reported

    @EE is there an issue logging into my ee? I can’t get in to access my bill through the app and can’t log in online?

  • Freya_XR XR Freya (@Freya_XR) reported

    @EE can’t log in to my EE is there a problem or just me?

  • mh_aapl Mark Horton (@mh_aapl) reported

    @EE The app for me is okay. Seen some other reports that its also having issues.

  • CarreAndi Andi Carre (@CarreAndi) reported

    @JoolzDenby @EE Tell me about it! Data speed and reliability is crap and network is forever dropping out 🤬

  • RFletchy Rhys Fletcher (@RFletchy) reported

    @BluebirdRichie @EE Just received a new phone from Sky and Laura has been with them for two years now with no issues. Great value on phone and sim deals with 3 year data rollover that can be used to offset upgrade costs. Worth taking a look.

  • JoolzDenby Joolz Denby (@JoolzDenby) reported

    Hi @EE remind me again why I’m paying you for a service that doesn’t work?

  • kharikola1 Click Clack (@kharikola1) reported

    @EE Hi! Internet connection is down! Is there an upgrade? If so, why wasn’t there a warning?

  • Ioan_Said Ioan Said (@Ioan_Said) reported

    Still no internet since last Thursday. @bOnlineLtd are blaming @TalkTalk and #btopenreach but no solution. Thank goodness @EE gave us more data so we can ssort of keep operating..