EE Outage Report in Brookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at EE
EE is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Warfield, Shepperton, Guildford, Woking, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Cobham, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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Chris
(@MrChris62) reported
from
Guildford, England
From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I’m very disappointed in the service we have received by @EE for the last 2 weeks, regarding one of the stores, and customer service on the phone..... I don’t understand why EE has gone down hill they are the best network or should I say not the best network anymore 😡
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Chris
(@MrChris62) reported
from
Guildford, England
Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere
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Jim Gormley
(@JimGormleyPhoto) reported
from
Esher, England
@EE Can't even get 2g here, how do we get someone to take notice of a bad reception area
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Hannah
(@absentxminded) reported
from
Spelthorne District, England
Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@MrChrisPassey @scotthayesss @EE BOYS!!!! I’m on @ThreeUK sim only £15 a month #wtf
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Casper Moore
(@cgmoore16) reported
from
Godalming, England
@EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow
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Suhail Patel
(@suhailpatel) reported
from
London, England
@Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE we have terrible signal in sm6 can u update
EE Issues Reports
Latest outage, problems and issue reports in social media:
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chloe
(@chloe_k_99) reported
@EE can you please have customer service agent contact me 6pm tomorrow I seem to have been changed twice for my phone contract and my watch. Lately you guys haven’t been charging me my full price for contact witch was explained last yr I was being credited shouldn’t worry abt
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𝓛𝓪𝓾𝓻𝓮𝓷 𝓣𝓱𝓸𝓶𝓪𝓼 🖤
(@MissLolpop) reported
@EE I have a question. Do you train your customer service advisors? Because I don't seem to be getting the same response over a issue I have. Different responses all the time, to be told now it can't be dealt with in store. Soon as this is resolved I will be changing providers
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Figgy Pudding
(@FiggyPudding2) reported
@EE Is there an email address to which I can write? I have £60 worth of charges on my bill for calling EE for help
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Thomas Davies
(@td1991) reported
@EE S22ultra mobile data keeps disconnecting when i have very good 4g signal
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Nick T.
(@Arsenal_Nick21) reported
Still got issues with my home broadband, @EE. Any details? Tried to reset and it worked on and off last night but overnight has completely gone again.
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Pineapplez 🍍
(@delly_dumpling) reported
@EE had a horrible experience with EE. I tried to save money by cancelling BT Sport which has two months remaining (£30) EE charged me £59.90 to do it. Make it make sense. They didn’t tell me during the call that I would be charged this fee. I found out via my extortionate bill t
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anarchy mommy💖
(@gothicbihcm) reported
@EE I need help with my bill! Charging us £100 extra for another device plan we don’t even have!
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syd kerrigan
(@sydkerrigan2018) reported
@EE Thanks for your reply but I will leave it here. Customer services are both unbelievable and unhelpful.
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filmdecrypter
(@Infinite_2014) reported
@EE Hey! Please see the conversation thread above! Exactly what I feared has now happened and I've lost all my free boosts! I had enough to give me aproximately 15 GB of data! I was assured that this would not happen! Please help!!
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richard rock
(@v12ock) reported
@Pdouglas1970 @EE Nope, I can’t call them to sort either so trying on this Twitter help call lol