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EE outages and service status in Brookwood, England

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

Full Outage Map
  • EE generated 0 outage signals in the last 24 hours around Brookwood, including 0 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Phone.
  • 67% Internet (67%)
  • 17% E-mail (17%)
  • 17% Phone (17%)

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at EE

EE is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Brookwood, England

The most recent EE outage reports came from the following cities: Wokingham, Aldershot, Farnborough, Guildford, Fleet, and Woking.

CityProblem TypeReport Time
Wokingham Internet 8 days ago
Aldershot Internet 8 days ago
Farnborough E-mail 10 days ago
Guildford Internet 13 days ago
Guildford Internet 14 days ago
Farnborough Phone 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

  • joemiller862
    Joe Miller (@joemiller862) reported from Spelthorne District, England

    @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

  • nathanjrogers
    Nate 🏳️‍🌈 (@nathanjrogers) reported from Wokingham, England

    So much money paid to @EE for a service that is not currently being used at all. #whatawaste

  • PagesPlumbers
    Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • HarveyWelch
    Harvey (@HarveyWelch) reported from Wokingham, England

    @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

  • its_dooley
    ItsDooley (@its_dooley) reported from Aldershot, England

    It's like @EE doesn't want me to pay my bill errors everytime I make a payment tried multiple cards all with more than enough in the account to pay it even the online chat to speak to someone isn't working

  • midget_gee
    gee (@midget_gee) reported from Spelthorne District, England

    Took a 15 minute call with @EE to get an upgrade but nearly an hour to get a replacement for the broken phone they sent me🙄

  • pietergriffin
    Pieter Le Roux (@pietergriffin) reported from Camberley, England

    @EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • DebbieDavies
    Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • christof88
    Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • StJamesofFleet
    James Snyder (@StJamesofFleet) reported from Fleet, England

    @ee why do I have to call to get my PAC and have now been on hold for 15+ minutes? I appreciate you're experiencing a high volume of calls today but wouldn't automation help with this?

  • Rsp4Q
    ❤Rebecca 4Q35❤ (@Rsp4Q) reported from Farnham, England

    @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    Guess @EE strategy is to try an make me give up on getting THEIR mistake fixed by putting me on hold for forever with stupid music on

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

  • teachandgeek
    Nathalia Lex - Teach&Geek (@teachandgeek) reported from Wokingham, England

    So I rang @EE to cancel an additional line that I HAD NEVER CONTRACTED and they cancelled my phone line instead

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • insittingbourne
    Paul (@insittingbourne) reported

    @ee #o2 sort out your masts near # Iwade Kent. 4hrs stuck in traffic with terrible service on both networks barely communicate either anyone. This is 2026 sort it out

  • Tedtalks13
    Teds (@Tedtalks13) reported

    They accessed my phone on my camera . Get it ******** off. @EE

  • gtfcmatt
    Matt Martin (@gtfcmatt) reported

    @EE Im logging into my account and its saying an account couldnt be found to match the user ID. Could you help me please. Thanks 👍

  • artdirectionk
    ArtDirectionK (@artdirectionk) reported

    *yawn* Currently on hold with @EE...6th 📞 call 2day but it's still early. When there system runs well its grand & I have zero issues but trying to solve a problem is wretched. I have repeated 6+ time 2day "as a deaf person of over 2 years now...emailing might be a better option

  • Rudolph4974
    lord farquar (@Rudolph4974) reported

    @ee what’s the point in paying for 5g phone when it won’t even give me a signal on 4G !! Ridiculous!!

  • Chrisinho175
    Chrisinho (@Chrisinho175) reported

    @EE hey wondering if can help, we’re currently away out the country and our account went over drawn with your direct debit, I’m unsure if we transferred funds in time as don’t have phone signal most of the time only WiFi. If the direct debit fails today, what happens? Thanks

  • mandydunne_x
    Mandy (@mandydunne_x) reported

    @EE Already done that, says there is no issues in the area and as for the wifi calling thats great if you have access to wifi but unfortunately don't have access 24/7, multiple people in my area have had no service since yesterday

  • Showmethetears
    Jim C (@Showmethetears) reported

    @EE Sadly the cottage I'm staying in has we WiFi on sim dongle so it doesn't work. Luckily I can connect in the pub to check messages but I'm not ringing customer service from a pub when surely you can just check your system and drop me a DM

  • earlyyearsHP
    Dr Helen Perkins (@earlyyearsHP) reported

    @EE made a complaint about not being able to access my account over 2 weeks ago. Promised IR would sort and also promised to escalate the matter. Heard nothing and still can’t access account. This has been going on since you swapped us from BT Looking for a new supplier 😡

  • JordanP__25
    Jordan Phelps (@JordanP__25) reported

    @ad_moran4 @EE @O2 O2 is absolutely awful , I had so many issues with them , I’ve finally moved too EE much better. There customer service is atrocious