EE Outage Report in Brookwood, Surrey, England
Some problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at EE
EE is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Shepperton, Guildford, Woking, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Cobham, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
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| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Hill
(@joe14729) reported
@EE @fant1345 Why should the customer have to download an app? We're going to need a tablet/phone with about a terrabyte of ROM and RAM and trust everyone with our data
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Terry Saliba
(@Terry_AbilasIT) reported
Fake @EE calls doing the rounds again from 0844 358 5930 claiming your services will be stopped. If in doubt, hang up and call 150 to go through official route. Reported to 7726 but doubt much will come of it.
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🏴🦁🦁🦁Gaz🦁🦁🦁🏴
(@gazcol77) reported
@EE @fant1345 Why should the customer have to deal with DPD? They have entered into a contract with yourselves and it isn’t their fault you use a company not fit for purpose. EE should sort, DPD should lose customer and customer should get item they have probably overpaid for SORTED
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⚡FWyine Magazine⚡₿ #AliensVsAudio #AVA
(@FWyineMagazine) reported
please advise asap 100Mbps+ to< 10Mbps 4G in 5G Unlimited area #NCSC Continuous #cyberattacks 18-12-2025 0000hrs - 23-12-2025 ongoing (DDOS & Bandwidth attenuated,signal suppression) in MK region. Properties (10),12), (13) in particular involved with UK telecoms interference @EE
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bpdunhinged
(@bpdunhinged) reported
@EE hello. please can someone help me? In november I received a bill of £71+ I explained to two people that even with extension I couldn’t pay this due to low income. didn’t listen, I also explained to them that I recently lost one my best friends.. and my head wasn’t in the
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tracyhindle
(@tracy3hindle) reported
Hi @EE Absolute awful service WiFi keeps disconnecting they told me to change password and “forget this network” wouldn’t take new password so call handler doesn’t know answer so cuts you off, great. Also cut off at 20:53 as it’s nearly home time and they CBA No WiFi now -poor.
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🅼🆁-🅱
(@PJBHC) reported
@fant1345 @EE They're all just as bad now.
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Paul in Pewsey
(@PaulInPewsey) reported
@EE Thanks for the reply. I couldn’t decide which option I needed. After selecting 1121 I got the ‘myEE’ support option- is that the same thing?
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Pods
(@paulina14) reported
@EE @fant1345 If you’re getting anything delivered by EE. Get it delivered to your local ee shop. Saves this crap
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Nadim
(@NadimNadimi) reported
Joined @EE after being promised 2 Wi-Fi boosters at sign-up due to router relocation.I was then misinformed twice by customer serviceonce via chat and once over the phone. After weeks of chasing, EE’s “resolution” was to offer the boosters for £10/month. Very disappointing start.