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EE Outage Report in Brookwood, Surrey, England

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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Brookwood, Surrey, England 12/10/2025 12:20

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Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (48%)

    Internet (48%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Brookwood, Surrey, England

The most recent EE outage reports came from the following cities: London, Guildford, Cobham, Woking, Byfleet, Crowthorne, Godalming, Ascot, Fleet, Farnborough, Wokingham and Bracknell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomGuildford TV
United KingdomLondon Internet
United KingdomGuildford Phone
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

  • Will527 William Clark (@Will527) reported from London, England

    @EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.

  • midget_gee gee (@midget_gee) reported from Spelthorne District, England

    Took a 15 minute call with @EE to get an upgrade but nearly an hour to get a replacement for the broken phone they sent me🙄

  • DebbieDavies Dd - Deborah Davies (@DebbieDavies) reported from Farnham, England

    @EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.

  • christof88 Chris Whitehead (@christof88) reported from Tongham, England

    @EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.

  • TBone1170 Tony L (@TBone1170) reported from London, England

    @EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!

  • suhailpatel Suhail Patel (@suhailpatel) reported from London, England

    @Geek_Manager @jaseemabid @watbe @filipecvarela @ThreeUK @EE @giffgaff Three around Central London has been very spotty for me too (although it’s worse on iPhones than Androids, maybe it’s the iOS baseband on Three’s bands). Vodafone have been my go-to pretty much everywhere. Unfortunately the support is abysmal, guess you can’t have it all.

  • MrChris62 Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • Bjsfreaked Badly Drawn Byron (@Bjsfreaked) reported from Farnborough, England

    @EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.

  • OnlyMe66666 Bruno🎗 (@OnlyMe66666) reported from London, England

    @EE your website and changing login details is a nightmare

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄

  • mrdavidnunn David Nunn (@mrdavidnunn) reported from London, England

    @EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.

  • EMPSingleton Elaine Singleton (@EMPSingleton) reported from Busbridge, England

    @EE Well. It was good while it lasted @EE. As of today I cannot send text messages, make or receive calls and no longer receive visual voicemail ie. everything a network is supposed to do. Assume my package has somehow screwed up in the upgrade. Thought too good to be true. 😢😤😡

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.

  • running_gooner Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • PagesPlumbers Allan Page (@PagesPlumbers) reported from Spelthorne District, England

    @EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE

  • MichaelSnasdell Michael Snasdell (@MichaelSnasdell) reported from London, England

    @EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HoylakeBeach Nic #ForTheMany (@HoylakeBeach) reported

    @EE No signal in Hoylake. Waste of time.

  • jaisjoshi Jai Joshi (@jaisjoshi) reported

    @EE Unable to access WhatsApp using data mobile. It’s working fine when I use any WiFi network. Any issues?

  • Crabak01 Kitesurfer (@Crabak01) reported

    @EE Yeah been like it for 3 days, tried of 3 separate ee phone numbers which are all linked to same account in my name, any other network operator calls through fine

  • Clair0901 Clair Hampson (@Clair0901) reported

    No internet, yet again. Thanks @EE wish I’d not upgraded coz I never had problems b4 🤬🤬🤬

  • andyandyward Andy Roo, RD (@andyandyward) reported

    @EE #whenitcounts ?!? How about invest in 4G down the SW train routes from London to Cornwall, instead of billions on 5G that hardly anyone can use? There are blackspots and large areas of 2.5G EDGE signal for Christ's sake. Impossible to do anything nevermind when it counts.

  • greenreadsinc Dana (@greenreadsinc) reported

    @pollysmate @EE Same! Apple Support no help - sorry don’t know why response! #applemusic #datahog

  • laravalon Sharon Rossides (@laravalon) reported

    Having a nightmare getting hold of @EE to resolve our internet and phone issues. No response to emails and calls seem helpful but no response made.

  • andyandyward Andy Roo, RD (@andyandyward) reported

    @EE Can count on? How about invest in 4G coverage down the south west train routes from London to Cornwall, instead of billions on 5G that hardly anyone can use? There are literal blackspots and large areas of 2.5G EDGE signal for Christ's sake. Impossible to do anything.

  • andyandyward Andy Roo, RD (@andyandyward) reported

    @EE Give me a working 4G signal on the train from London to Cornwall. Think you can do that? Cheers. #ee

  • louise_sarah Louise 🌈 (@louise_sarah) reported from St Albans, England

    @lizzieel @EE Apparently it is a known issue, has been for days, but on the My EE app says it's fine 🙄