EE Outage Report in Brookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at EE
EE is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (42%)
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Phone (29%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Guildford, Camberley, Woking, Wokingham, Bracknell, Aldershot, Yateley, Chertsey, Warfield, Shepperton and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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LukeClark
(@LukeCla49671833) reported
from
Esher, England
@EE @wembleystadium I can not get any single on my phone is the single down in claygate
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tariq tahir
(@tariqtahir) reported
from
London, England
@EE you’re service is as slow as mid 90s dial up speed
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Ian Davies
(@TheMist1701) reported
from
Spelthorne District, England
@EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍
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veronique enright☀️
(@Veronique7) reported
from
Esher, England
@EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
Really disappointed with @EE customer service this morning, always been half decent up to now. 😡
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Tom
(@Para_Tom999) reported
from
Camberley, England
@EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!
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Theresa Godly
(@GodlyTheresa) reported
from
West Molesey, England
Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Randombiz
(@RandomBiz) reported
from
Esher, England
Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Nigel M
(@NigeldMathias) reported
from
Bramley, England
@EE how do I stop service update texts to my phone. I no longer have a account with EE
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The Burtons
(@smartpicsuk) reported
from
London, England
@EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621
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Randombiz
(@RandomBiz) reported
from
Esher, England
@briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Jack Holliday
(@JHollid) reported
from
West Molesey, England
@GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠
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🎄🎅 AzzyKevmas 🎅🎄
(@AzzyChill) reported
from
London, England
.@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN
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Randombiz
(@RandomBiz) reported
from
Esher, England
@nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.
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Mr Nana Marfo👨🏿💻🧔🏿🧔🏿
(@Mr_Unique_Voice) reported
from
London, England
@EE I never got a reply to my message about sponsorship
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lisa lou
(@lisa661974) reported
from
London, England
@EE is there a problem with your mobile data this evening.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Kirwin
(@DaveKirwin) reported
@EE Hardly 24/7 via your website it is constantly displays login error if I want to look at anything relating to accounts - but works fine if you want to flog me an expensive upgrade....
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Sean Queenan
(@SMQ1029) reported
from
Basingstoke, England
@EE wtf! Our broadband went off during the FA Cup semi final between @ChelseaFC & Crystal Palace. Missed both goals and the main part of the game. Totally ruined the game for me & @Bobbiensr what kind of service is this?!? #rubbishbroadband
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Emma Robinson
(@EmRobo) reported
@ReynoldsLaraine @EE Same, no mobile data or phone signal. Been very poor all week when it's otherwise fine
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Phoenix Rahman
(@Phoenixrahman) reported
@EE I’m fuming. I’m being targeted by scammers on my EE mobile. I’ve notified you guys on numerous occasion but no help from you guys. Getting scam calls from Germany & other numbers that have the same first 5 # of my phone #. My anxiety is getting worse coz of these calls!!
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Kevin Broadbent
(@Kevin2686) reported
@EE EE obviously fixed the problem your end as it started working again. However I did have to reboot my router and phone, again (note "again"). Are you a real person as a lot of people had this problem but your response was like i was the only one? Do you know what the problem was?
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Amber
(@bradburyamber13) reported
@EE awful experience this past week. Upgraded my phone online & EE cancelled my sim, was supposed to send a new one, never came. Live chat couldn’t do anything, over the phone told they’d send a new one, never came. Instore said to ring instead. only… 1/2
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Boulezianman
(@boulezianman) reported
@EE Hi, I have seen I am getting a 100% off of my early upgrade fee. However no indication how long this is for and no information if it also applies in store? I like to put my phone as a trade in against upgrades but you cannot do that online. Any help would be grateful.
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AntiMat74
(@AntiMat247) reported
@EE At an extortionate price and poor customer service ever since BT took them over. Speaking as an EE customer of over 15 years.
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Gabs
(@lukepaulgabriel) reported
Hi @EE, is someone about to help with my broadband connection please? Speeds have dropped off and I have sugar filled kids needing their WiFi fix 🤪🤪
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Nikos Florides
(@barbaric_) reported
@EE can't help but feel that I'm being ripped off. Meant to be getting a discount on my broadband as I'm an ee mobile customer and extra data on my phone... To top that off, I'm paying £32 a month for broadband when for the same money I can be getting faster speed!