EE Outage Report in Brookwood, Surrey, England

Problems in the last 24 hours in Brookwood, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

• Internet (43%)
• Phone (29%)
• Total Blackout (12%)
• Wi-fi (11%)
• E-mail (3%)
• TV (2%)

Live Outage Map Near Brookwood, England

The most recent EE outage reports came from the following cities: Guildford, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Feltham, Camberley, Wokingham, Bracknell, and Yateley.

City	Problem Type	Report Time
Guildford	Internet	5 days ago
Weybridge	Internet	11 days ago
Guildford	Wi-fi	14 days ago
Sunbury-on-Thames	Internet	14 days ago
Aldershot	Wi-fi	19 days ago
Farnborough	Internet	19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Brookwood, England

Latest outage, problems and issue reports in Brookwood and nearby locations:

• 
  Lyndsey Rolfe (@Lyndseydwalker) reported 30 seconds ago from Wokingham, England

  @EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.

• 
  x.acity01 (@xacity01) reported 10 minutes ago from Wokingham, England

  Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!

• 
  Joe Miller (@joemiller862) reported 12 minutes ago from Spelthorne District, England

  @MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move

• 
  RAY of sunshine (@Ray32200186) reported 13 minutes ago from Winkfield, England

  @EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.

• 
  Paul Hunsdon (@Hunsy1969) reported 13 minutes ago from Wokingham, England

  @Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.

• 
  Jamie Chapman Dixon (@Jamiecdixon) reported 20 minutes ago from Spelthorne District, England

  @EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam

• 
  OnlyGayWorthKnowing (@HrHJamesKnight) reported 20 minutes ago from Spelthorne District, England

  @EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call

• 
  Harvey (@HarveyWelch) reported 25 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you

• 
  zo (@zooooeee_x) reported 28 minutes ago from Godalming, England

  @EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 28 minutes ago from Guildford, England

  Is anybody else having any issues with data on @EE this PM?

• 
  Andy CAULFIELD (@ANDYC2311) reported 32 minutes ago from Wokingham, England

  @EE @England Why can we never get connection on our EE networks over many years then?!

• 
  Andrew Stewart (@AndrewStewart88) reported 35 minutes ago from Guildford, England

  @EE network unavailable!!!!????

• 
  I am Robin (@robinhamilton77) reported 40 minutes ago from Esher, England

  @EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.

• 
  WellpaddedPaddy (@WellpaddedPaddy) reported 43 minutes ago from Guildford, England

  Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?

• 
  zo (@zooooeee_x) reported 51 minutes ago from Godalming, England

  @EE please could you help?

• 
  ❤Rebecca 4Q35❤ (@Rsp4Q) reported 52 minutes ago from Farnham, England

  @ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.

• 
  John Want (@MontyWanty) reported 53 minutes ago from Spelthorne District, England

  Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.

• 
  Harvey (@HarveyWelch) reported 54 minutes ago from Wokingham, England

  @chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is

• 
  Farhoud Chaparian (@ChaparianF) reported 54 minutes ago from West Molesey, England

  @EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.

• 
  dazz ii am (@dazzgedd73) reported 56 minutes ago from Spelthorne District, England

  @EE can you confirm why we have no signal in our area today TW16

EE Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Oldfield-Marsh (@AllMiked_Up) reported 5 minutes ago

  @EE Unfortunately you are unable to help me as you are unable to allow me to keep my old landline number as well as get the products I want (my mother in law has dementia, and will not be able to remember a new number in an emergency). I will go elsewhere, and report this to OFCOM.

• 
  The UK Gnome (@UKgnome) reported 6 minutes ago

  @EE I don’t have enough signal to make a call. I get pockets of signal to send tweets.

• 
  Karen Street (@karen_street) reported 7 minutes ago

  @EE So someone would call me but that’s not happened either. This is so bad. Was with BT and never had any issues like this. Customer service is zero

• 
  Mike Oldfield-Marsh (@AllMiked_Up) reported 8 minutes ago

  @EE As a BT customer (out of contact) I cannot get the same pricing and product options from your regrade service as I can as a customer on the website, which I cant do as I am a BT customer 😡

• 
  Mark Cottle (@markcottle17) reported 8 minutes ago

  @EE Getting pushed from pillar to post shocking service

• 
  Pastor Renato, internado no hospício do Tw-i-tter (@renatoyamane) reported 9 minutes ago

  @EE I'm in the queue to talk to someone... The waiting time is over 20 minutes. Is there any other option to contact you? There is nothing that can help on the previous link that you informed.

• 
  Nicky Davidson ❤️💙⚽️ (@southampton22) reported 10 minutes ago

  @Lionesses @EE Serina clearly hasn’t got a bloody clue. Lucia has been playing like that for ages, but never got picked. Now she is in the WSL, she suddenly starts. Nothing like favouritism 😡😡

• 
  Anne Tighe (@anatig1) reported 13 minutes ago

  @EE Appalling service it’s taken me an hour to get a signal this morning! £49 a month this is daylight robbery and totally unacceptable. It’s the worst service I’ve had

• 
  CryptO VagabonD (@Crypto_V4G4BonD) reported 18 minutes ago

  @EE Had numerous calls with them and the funny part is when they tell me to resset the iphone and once the call drops.. guess what never call back! Anyways glad to November is my last month of contract and glad to move on! Will take my 4 contracts to a much more reliable UK network!

• 
  Andy McGurk (@AndyMcGurk) reported 18 minutes ago

  Wtf is wrong with service providers in this country ? - can't even get an email despite having @ee @bt_uk 5G absolute (unfunny) joke of a network... Pathetic