EE Outage Report in Brookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and total blackout.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at EE
EE is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (29%)
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Total Blackout (12%)
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Wi-fi (12%)
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E-mail (3%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Guildford, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Feltham, Camberley, Wokingham, Bracknell, Yateley, Chertsey, Warfield and Shepperton.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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The Hon.
(@Star_Stef) reported
from
London, England
@EE @LNonno_ I've been having the same issue for 3 days now.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
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Sir Lincoln Lad
(@PDF53) reported
from
Aldershot, England
@EE Why is he getting involved again ? The man is a woke idiot. @GarethSouthgate
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Jason Starman QBE Woke to the Core 💙
(@starmanuk) reported
from
London, England
@notJonahVeep @EE I'm sorry to hear that. I've only had exceptional service from them plus their Smart Plan meets a specific need I have that no other company offers.
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE hi I have a fault with my phone that I've only had for about 4 months. I've tried the online chat but can't get on to it can I DM you the issue please?
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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zo
(@zooooeee_x) reported
from
Godalming, England
@EE please could you help?
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
London, England
@EE In a few short sentences. I am not getting a decent signal. It drops from 5G through 4G to 3G then E and loses connection when I’m on the phone. There is no mobile data when I’m on the phone. I’m currently piggybacking Wi-Fi ATM
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
Good afternoon @ee I don’t know if I need to buy roaming to go to Tenerife on Wednesday? Can you help please..
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Jo
(@JoCornish) reported
@EE Your reception is appalling. It doesn’t excuse your bad service to send me a text to tell me I have no service. CM3 is sick and tired of no service. 😡😡😡
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Jill Gifford
(@jillzg) reported
@EE my broadband is down 😩😩😩 AGAIN..... please send me someone to fix it
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Richard Ellison
(@RichardEllison0) reported
@EE Still no reply from @EE on their profiteering. Time to realise I'm not a valued customer and switch off some SIM cards.
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William Baumgartner
(@BaumgartnerWill) reported
@EE Hi, I had a scheduled callback from you but I was never called. Could you please call me back to finish the account changes I had requested ?
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Lesleyanne Mackay
(@Istillneedawand) reported
I have been trying to upgrade my phone on @EE for three days now and all of their team are telling me different things Such rude customer service, they are being so cheeky!!
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🧡✈️
(@_kayleighox) reported
@ee is there a reason why I haven’t had any service all day? This keeps happening, shouldn’t be paying for a half arsed service :/
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Joe Dundas
(@JoeDundas) reported
@TalkTalk Mike, I have cancelled my account mate. The customer service has been absolutely appalling - literally the worst I've ever experienced. Contrast that with @EE today who have managed to give me a callback within an hour and have an engineer on the way tomorrow.
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Rachel Darke
(@RachelADarke) reported
@EE I can’t call you because it keeps failing. Our WiFi is down again. We call roughly on average once a month and an engineer comes out each time. I am tied into contracts with you but how can you expect me to continue to pay for this ‘service’? What do you suggest? ##eefault
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Paul Gillett
(@PaulGillett001) reported
@EE I live in SE1 and my 5G is terrible. I live in a tower so nothing blocking signal. It has got slower since I upgraded!!! Don’t waste your money people. 4G was better.
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Gareth Coates 💙
(@GarethECoates) reported
@EE I shall have to look into obtaining one... I'd still be out of pocket, but at least my phone might work! The frustration for me is that I spent 30 minutes on the phone to get precisely nowhere, taking an already depleted battery down further.