EE Outage Report in Brookwood, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (26%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Woking, Warfield, Shepperton, Guildford, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Cobham, Byfleet and Crowthorne.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Phone | ||
| Total Blackout | ||
| Phone | ||
| Total Blackout | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Shearsmith
(@adamshearsmith) reported
@EE I'm a new customer and just had an email saying my phone bill is going up £7.36 a month. This is apparently to match the CPI (inflation rate) You do realise you don't have to match that rate. That's why people are struggling. Your now adding more to that inflation rate.
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Niamh Deans
(@NiamhDeans3) reported
@EE Have your mobile data come to a stop yesterday it stopped for like 20 mins and service has gone again. What is going on with a increase like that your adding you should have better connection
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MarkusAntonius 🐭
(@Siggers69) reported
@ConstableChaos @virginmedia We ended up ditching them because their Internet became so unreliable, and we were never getting the download speed, it was all our fault apparently!! Went with @EE through the bt network, and surprise surprise we are getting what we are paying for!
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Milly March
(@millymarch) reported
@EE No, I don’t think I need to DM you. It was made perfectly clear to me that you no longer have any plans that are within my budget/requirements, so I’ll just wait until I don’t have to pay some bs fee and then find a network that can do me a better deal.
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chris marron
(@sonofhal) reported
The @EE customer service rep I just spoke to was so bad, she pretty much talked me out of renewing my contract. Time to try a different network.
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sd
(@dulay_suky) reported
@EE @pat11669019 Not true @EE . I contacted you and you gave me a generic blurb to justify unjustifiable price increases, mine being £9.78 a month. I will exit my contract once I’m able to. Terrible customer treatment during a cost of living crisis.
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Mr Bluesky🏰🐘⚽️
(@MrLCP87) reported
@EE No thank you. Sim only now ordered on a 1 month rolling contract paying £10 a month for the exact same service you want to charge me over £48 for, you see the issue? I’d urge anyone to do a SIM only and buy the phone outright from Apple/Samsung etc, they’ll even spread payments.
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Mr W.
(@Mroppinionated) reported
@EE @MarcAllera @Ofcom today EE and I'm turn Marc allera has refused to take my complaint about EE services in line with there policy, in fact there executives hung up the phone on me, they have bullied me, lied to me and made me so ill I've been physically sick. #tuesdayvibe
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My Name
(@SneakyBear1987) reported
@JamboAldo @thePHILLOCKETT @EE I think other networks are going up 3.9% to which not so bad, but then EE are just being greedy
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Andrei
(@nisq25) reported
@EE Been on the phone with cust support. They have mentioned some services are disturbed since planned works are ahead and also some dead antennas. Still waiting for this problem to be sorted.