EE Outage Report in Brookwood, Surrey, England
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EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at EE. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent EE outage reports came from the following cities: London, Woking, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Guildford, Cobham, Byfleet, Crowthorne and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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EE Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
@ExperianExperts @Experian_UK @EE It is not EE’s decision, if you’re unable to provide me with a credit report claiming you can’t “identify who I am”, while NEVER asking for additional details or evidence. I’ve been trying for 8 months now to get this sorted.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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TroyandAbed
(@AbedTroyand) reported
@EE hi ordered a sim only deal a few days ago and just received a text saying ' thanks for upgrading with EE. Your delivery address has been changed.....' I can't call 150 not with EE just yet. Can't use customer service as I don't have an EE number yet.
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Naomi
(@letmerideaway) reported
@EE why, when my partner is trying to sort out our Internet issues (I.e we have none) does it say to text FAULT (he did) and we will have a message back within a few minutes - to have received NOTHING in over 2 hours? What is going on and will we get refunded?!?
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Civil servant
(@TruthOnAnimals) reported
I've had the worst customer service in all my life. @EE told me they'd scrap fees, then said they can't, even though they listened back to the call where I was told they would/admitted it was wrong. Also so rude throughout. How to make longterm customers feel crap. @MarcAllera
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Qulturedgenius
(@Qulturedgenius) reported
@EE Hey still not able to get a resolution. Tried calling through to customer relations and been k hold for almost an hour
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Christian Ashby (@babelmonk@infosec.exchange)
(@babelmonk) reported
@EE Hold that thought (but thanks) - support have initiated a bill review and are sending a proper paper invoice (they can't send PDFs, sigh). What might have happened is that an MMS (not billed part of business passport) has kicked off a data connection and so charged me the day.
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𝔼𝕞𝕞𝕒 ℝ𝕠𝕞𝕒𝕚𝕟𝕖 📸🚂
(@em1500uk) reported
@EE Hello. Can anyone help me with an ongoing issue with my BT Sport login as an inclusive extra? I've already called tech support about this last week and was supposed to hear from a girl called Natasha between 5-9pm on Wednesday, but I've heard nothing from EE or BT.
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Karen
(@cheesedoff3) reported
@EE what the hell is going on with the rubbish broadband signal this week. I'm getting thoroughly cheesed off!!
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James Ricks
(@ricksuk) reported
@TalkTalk Regarding this outage I’ve had to walk into town. Some mobile phone signal in Potters Bar has no data roaming in some areas. @EE please take note.
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Doe Grass
(@DoeGrass) reported
@EE oh dear! Broadband working so good since i signed up and now tonight proper drop out. Used the app to test connection all good. Nothing connecting! #help
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Jai Joshi
(@jaisjoshi) reported
@FirstNorwich It is not the same stop as I mentioned yesterday, but the problem is same. This has not yet resolved, just for your information. I am using a stable connection from @EE and @virginmedia , it failed to load page with both these connections - even now. No updates pending for app