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EE

EE Outage Report in Knaphill, Surrey, England

Why is my EE service not working?

Problems detected

Users are reporting problems related to: internet, phone and total blackout.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Full Outage Map

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Knaphill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at EE

EE is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  • 43% Internet (43%)
  • 29% Phone (29%)
  • 12% Total Blackout (12%)
  • 11% Wi-fi (11%)
  • 3% E-mail (3%)
  • 2% TV (2%)

Live Outage Map Near Knaphill, England

The most recent EE outage reports came from the following cities: Guildford, Hounslow, Weybridge, Sunbury-on-Thames, Aldershot, Farnborough, Woking, Feltham, Camberley, Twickenham, Wokingham, Bracknell, and Yateley.

CityProblem TypeReport Time
Guildford Internet 3 days ago
Hounslow Internet 5 days ago
Hounslow Internet 5 days ago
Weybridge Internet 9 days ago
Hounslow Internet 10 days ago
Guildford Wi-fi 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    Halifax Building Society, Guildford GU1 3BT. No signal from the world’s worst network @ee #NothingNowhere

  • MrChris62
    Chris (@MrChris62) reported from Guildford, England

    From last week, only just found out it didn’t get sent! 🙄 @ee Portsmouth Historic Dockyard, no service. Absolutely pathetic EE. Worst network ever, can’t wait to get off. #NothingNowhere

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • cgmoore16
    Casper Moore (@cgmoore16) reported from Godalming, England

    @EE never fails to provide great service. Looking forward to getting my new @GoogleUK Pixel 3 phone tomorrow

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    Wow @EE signal is so bad today the call sounds like a robot and then drops out #eedown #eesignal #ee @DowndetectorUK

  • JimGormleyPhoto
    Jim Gormley (@JimGormleyPhoto) reported from Esher, England

    @EE Can't even get 2g here, how do we get someone to take notice of a bad reception area

  • bensmithuk
    Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @TheDJ_Chubbs @ThreeUK I found the same in Croatia mate. My @EE signal better over there than in my own home. 🤔😩

  • stevoavfc84
    steven millard (@stevoavfc84) reported from Colnbrook with Poyle, England

    Samsung Samsung Samsung, I thought the last phone was good but DAMN you've blown the ******* roof off. @EE get ready I want one NOW!!! And I'm officially out of contact wahoo

  • TheMist1701
    Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • running_gooner
    Brian Russell (@running_gooner) reported from Wokingham, England

    @EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡

  • IwonaSadowska
    Iwona Sadowska (@IwonaSadowska) reported from Esher, England

    @Rumlino @SurbitonMoan @EE The whole Surbiton no signal, problem with a mast. #EE not in a rush to fix it

  • JHollid
    Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • dazzgedd73
    dazz ii am (@dazzgedd73) reported from Spelthorne District, England

    @EE we have terrible signal in sm6 can u update

  • absentxminded
    Hannah (@absentxminded) reported from Spelthorne District, England

    Great work @EE you send me a text to tell me my phone is ready to collect, I take time out of my work day to pick it up and the store tell me it’s not there. Considering the network issues I’ve had for he last 4 months, I really don’t know why I’ve signed up for another 24 months

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • RandomBiz
    Randombiz (@RandomBiz) reported from Esher, England

    @nicholasburlin @SurbitonMoan @EE Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • DaisyMaeSilver
    Daisy Mae ⚡fcev🆗. 🔋bev🆖. ⛽🏍🛵😉. (@DaisyMaeSilver) reported

    @EE service satisfactory; but decided must quit when stung for 56% price hike at end of initial contract. on looking around, found others offering same service at 33% cheaper than my ORIGINAL EE rate. EE customer services unable to match. no brainer.

  • ScantleNuts12
    Jack Scantlebury (@ScantleNuts12) reported

    @EE Thanks for the reply. And I’m sure @EE will be quick to offer a price reduction when the costs you face as a business reduce…? I have been an EE customer for over 10 years. I can’t ever recall receiving an email telling me my bill would be reducing… 1/2

  • legendofsofi
    Sofi 🎃 (@legendofsofi) reported

    @BAFTAGames @EE Can you vote if you're outside of UK? It's not working for me.

  • KieranCairns
    Kieran Cairns (@KieranCairns) reported

    @elogudbyegirl @MartinSLewis @EE You can leave mid contract if you inform them of your intent to cancel within 30 days of notification

  • Hathor32563459
    Hathor (@Hathor32563459) reported

    @EE Since you ignored my replies, how can you be trusted to take action to sort the problems EE causes, for PAYG phone users?

  • JosephTurnerJJ
    JJ Turner (@JosephTurnerJJ) reported

    @EE I am disgusted with my service from you since getting my contract in November. First, why is my plan going up by 10% in March? Last March it went up by 80p now by more than £5. Secondly, I turned on roaming before my holiday, and when I got to Italy I had no data at all...

  • ytzabar
    Yoav Tzabar (@ytzabar) reported

    @EE Never mind razors or air traffic control. Prove your network by putting 100 teenagers in the house and get them all to play online games at once.

  • TinkerBell71_50
    Vicky (Bell) Anderson (@TinkerBell71_50) reported

    @EE Hi Kim, thanks for your message and offer of help! Sadly I have already been told by 3 of your colleagues that I can not change my price plan unless it's a higher one which defeats the object! So I'm now stuck until next year and now paying even more!

  • Thestrokeguy
    Gareth (@Thestrokeguy) reported

    @EE #ee on what planet is a 10% rise is charges acceptable? How do I terminate my contract?

  • wala3Alzunaidi
    Wala’a AlZunaidi (@wala3Alzunaidi) reported

    @EE Could you please answer my DM. My network is not working since yesterday