EE

EE Outage Report in Knaphill, Surrey, England

Problems detected

Users are reporting problems related to: internet, phone and wi-fi.

EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.

Problems in the last 24 hours in Knaphill, England

The chart below shows the number of EE reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

EE Outage Chart in Knaphill, Surrey, England 01/15/2026 09:50

January 15: Problems at EE

EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by EE users through our website.

  1. Internet (46%)

    Internet (46%)

  2. Phone (25%)

    Phone (25%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (4%)

    E-mail (4%)

  6. TV (2%)

    TV (2%)

Live Outage Map Near Knaphill, Surrey, England

The most recent EE outage reports came from the following cities: London, Woking, Hounslow, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Guildford, Cobham, Byfleet, Crowthorne and Ascot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon E-mail
United KingdomWoking Phone
United KingdomLondon E-mail
United KingdomHounslow Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

EE Issues Reports Near Knaphill, England

Latest outage, problems and issue reports in Knaphill and nearby locations:

  • RandomBiz Randombiz (@RandomBiz) reported from Esher, England

    @briwen72 @SurbitonMoan @ThreeUKSupport Spoke to @ee yesterday . Problem due to mast in Hampton court area- they’ve been unable to get access from the landowner. I had an SMS yesterday to say that work has commenced.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    After some disappointing customer service this morning from @EE they are back in my good books thanks to Andrew in customer help & the guys from their Bracknell shop! 👍

  • NigeldMathias Nigel M (@NigeldMathias) reported from Bramley, England

    @EE how do I stop service update texts to my phone. I no longer have a account with EE

  • smartpicsuk The Burtons (@smartpicsuk) reported from London, England

    @EE it appears somebody is trying to set a fraudulent account from my home address. Can’t get through to customer service. Acc no is 179351621

  • mouseldn 🍋 (@mouseldn) reported from London, England

    @EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.

  • Veronique7 veronique enright☀️ (@Veronique7) reported from Esher, England

    @EE After renewing 3 contracts with you at £2500 per year for the last 23 years @EE refusing to extend balance payment of £60 till mid January. Thank you #festivespirit #happynewyear2020 Additionnally, customer service is non existent after upgrade.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    Really disappointed with @EE customer service this morning, always been half decent up to now. 😡

  • lisa661974 lisa lou (@lisa661974) reported from London, England

    @EE is there a problem with your mobile data this evening.

  • Mr_Unique_Voice Mr Nana Marfo👨🏿‍💻🧔🏿🧔🏿 (@Mr_Unique_Voice) reported from London, England

    @EE I never got a reply to my message about sponsorship

  • amandab_UK Amanda (@amandab_UK) reported from London, England

    @LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved

  • LukeCla49671833 LukeClark (@LukeCla49671833) reported from Esher, England

    @EE @wembleystadium I can not get any single on my phone is the single down in claygate

  • JHollid Jack Holliday (@JHollid) reported from West Molesey, England

    @GraceMandeville @EE You think thats bad, in Canada @virginmedia was tryna charge £5 PER MB, would have cost me £1,000 to download an episode of Breaking Bad 😱☠

  • Para_Tom999 Tom (@Para_Tom999) reported from Camberley, England

    @EE terrible shame that despite years of loyalty, you’re unwilling to match deals from O2 and @VodafoneGroup on my upgrade. Looks like it’s time to change provider!

  • ponkysue2 ponkysue (@ponkysue2) reported from Hounslow, England

    @EE still trying to ask you to sort the terrible reception for 4G in Grove Park Chiswick

  • ANOBRAINHOLLY holly (@ANOBRAINHOLLY) reported from Hounslow, England

    hi @EE can you sort out the signal where i live it’s absolutely shocking i can’t even say a sentence without the line cutting out or going static.

  • AzzyChill 🎄🎅 AzzyKevmas 🎅🎄 (@AzzyChill) reported from London, England

    .@EE's network in London really is questionable. I've had to rely more on WiFi here than anywhere in Sydney and that's from a country that brought you the NBN

  • GodlyTheresa Theresa Godly (@GodlyTheresa) reported from West Molesey, England

    Thank you to @EE for putting my account on hold for 30 days with no need to make any payments until at least then. Making my way through all my service providers which is a bore but necessary

  • tariqtahir tariq tahir (@tariqtahir) reported from London, England

    @EE you’re service is as slow as mid 90s dial up speed

  • TheMist1701 Ian Davies (@TheMist1701) reported from Spelthorne District, England

    @EE hello, is there a problem with your payment system as tried to upgrade and keeps going to an error page when paying.

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

EE Issues Reports

Latest outage, problems and issue reports in social media:

  • HectorBrockle Hector Brocklebank (@HectorBrockle) reported

    @EE Hello lazy weekend here off course I would like a iPhone 13 pro I currently have an X and a very cheap tariff so would not purposely move to the 13 and pay that amount like I said no doubt EE has the best network and you pay a little extra for that. Enjoy your weekend.

  • mng321 martyn (@mng321) reported

    @EE People would be happier if you cancelled the 10% increase in their bills… profit before customers never a good thing.. just think that 10 increase will decrease your customers by 10% when their contract ends..

  • tm1fox Tamara (@tm1fox) reported

    Weeklong hassle with mobile phone porting, PACing which went badly wrong. I have to say that the EE Twitter team were fantastic .@EE I can’t thank them enough . Getting good customer service these days is like finding an oasis in the desert. .@DVLAgovuk is the opposite.

  • randomuser1838 yum (@randomuser1838) reported

    @EE can i pls have some help

  • rosebudpbrymer Phoebe Brymer (@rosebudpbrymer) reported

    @EE What is happening at NP26 3AZ? My neighbours have EE broadband working. We havent had it since Tues 9am. The status checker says there is a problem which should be resolved in 16 hours. And then it is not. Please tell me what the issue is? Is a mast down?

  • Rajbeer04 Rajbeer (@Rajbeer04) reported

    @EE my 5g connection is not working and not loading

  • MikeCryptoGamin Mike Crypto Gaming (@MikeCryptoGamin) reported

    Still can't believe LTE doesn't work on @samsung Watch 4, with @oneplus + @EE phones... What a waste of money 😢

  • harrogate_stuff Harrogate Stuff (@harrogate_stuff) reported

    Hi @EE, can you turn mobile internet back on for #Harrogate please? Local EE shop says it could take up to 16 hours to restore service.

  • FarmeryHilary Hilary Farmery (@FarmeryHilary) reported

    @O2 do you specialise in being indifferent? Or is it incompetent? I wish I had never left @EE

  • _LukeParry Luke Parry (@_LukeParry) reported

    @EE I need help - live chat isn't working. My phone has been stolen whilst in Brazil and I need to cancel the SIM and phone, and order a new SIM.