EE Outage Report in Knaphill, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Knaphill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at EE
EE is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Knaphill, Surrey, England
The most recent EE outage reports came from the following cities: Guildford, London, Hounslow, Woking, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Cobham, Byfleet, Crowthorne and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Guildford |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Guildford |
Internet | |
| London |
Wi-fi | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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Andrew Stewart
(@AndrewStewart88) reported
from
Guildford, England
@EE network unavailable!!!!????
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Is anybody else having any issues with data on @EE this PM?
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Paul and Sir Fluffy 🏴🇮🇱
(@Praeceps69) reported
from
Hounslow, England
@EE Very disappointed with your female members of staff today Feltham store. Rude & confrontational demanding that I respect her when she wasn't listening to my issue. You need to update your website to say that store collections need valid photo ID. You're loosing 4 contracts.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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🇿🇦🐍THAMBOLENYOKA🐍🇬🇧
(@GIN_SHAMASI) reported
from
London, England
@EE i’ve been trying to get help with unlocking my phone and I’m not getting anywhere. So now i have a phone that I can’t use any other Sim card on it because it’s locked although i have finished paying off the contract and i did DM @EE and they ignoring me 🤬😡
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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Lyndsey Rolfe
(@Lyndseydwalker) reported
from
Wokingham, England
@EE delivering brand new phones in the equivalent of a carrier bag, not surprising it’s damaged. Now I have the inconvenience of returning and waiting for a replacement. Not a good to start to being an EE customer.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Dami
(@senorfenty) reported
from
London, England
EE has been moving mad lately . My signal is so disgusting @EE please sort it out
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WellpaddedPaddy
(@WellpaddedPaddy) reported
from
Guildford, England
Hello @ee. I live in a great 5G area and have an iPhone12 Pro with latest IOS. However, haven’t had 5G signal for over a week. Is this a network or phone issue?
EE Issues Reports
Latest outage, problems and issue reports in social media:
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J.J. Warwick
(@jjwarwick) reported
@EE It’s not confusing, it’s factually incorrect. It should say remaining not used. I’m making an official complaint, and would appreciate a proper response, rather than some insincere platitudes.
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Sailingaway121
(@sailingaway121) reported
@EE hi I have not recieved my sim card and I'm being charged I dont have a phone number because I've not received the sim card can someone help please
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Richard Haradine
(@HaradineRichard) reported
@EE so far this year you have advised me 20 times of a problem with the network in my area. Now I'm no expert but maybe you need to change aerial suppliers. And some advice: no signal still = no signal even after restarting my phone... just want a reliable signal 🤬🤬🤬🤬🤬🤬🤬🤬
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🌸
(@CherriBalm) reported
Thanks for the great customer service today in store @EE (sadly i didn’t manage to get name of the guy who assisted me) but very helpful.
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mark adams
(@mrmarkadams65) reported
@EE I can't receive sms verification codes on my s10,tried everything suggested still no good,I've noticed the number registered to the phone in "about phone" isn't mine??? I bought my number with me from virgin 2 years ago .could this be tge problem
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Lyndsay
(@LyndsayTheHuman) reported
@EE Internet is still down 😭
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Mary
(@citytravelmary) reported
@EE I’m in spain and it’s not allowing me to make calls back to Uk. What do I do? Network is picking up Moviestar.
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Tara Tomes
(@taratomes) reported
@Pattimwr @EE It’s so frustrating, isn’t it. Like we haven’t already done that. My personal favourite is the request to sign up to service updates, which basically is a daily “there’s a problem that should be fixed within eight hours” text message.
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Steven Lord
(@lord_lordy) reported
@EE it is but I'm not sure it's an external problem - each time I check up upload and download speed it looks ok. I was just asking in case there was a known intermittent outage
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Nathan Parkes
(@Farmer54) reported
@EE is it policy for your advisers to tell customers what they do and don't want? Rude and unhelpful doesn't even cut it