EE Outage Report in Knaphill, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Knaphill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at EE
EE is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Knaphill, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Woking, Weybridge, Fleet, Bracknell, Yateley, Godalming, Farnham, Guildford, Cobham, Byfleet, Crowthorne and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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x.acity01
(@xacity01) reported
from
Wokingham, England
Hey @EE what’s going on? Is there some issues on your end cos my internet ain’t working or it’s too slow..!!
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Paul Harris
(@slowalloon) reported
from
Hounslow, England
@EE getting a bit fed up now. Haven’t been able to login to the app or online all day. Tweeted early this morning but no reply.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE 3 days trying to contact you and I’m just being ignored. Horrible service to say the least. Don’t think I will continue with EE going forward.
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE @lilphonicsfan Pretty annoying that I can’t get a response from absolutely anyone. Not the service expected. Never had an issue before this which is just disappointing
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Bridge🌼
(@rainbowfreak_x) reported
from
Hounslow, England
@EE are your app and website down? Can’t log onto either
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❤Rebecca 4Q35❤
(@Rsp4Q) reported
from
Farnham, England
@ciarale01 @EE Hi, anyone whom gets texts like this should NOT respond to them. Please go into your local mobile provider store, the staff are trained to help you and they will tell you if this texts real or not.
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Farhoud Chaparian
(@ChaparianF) reported
from
West Molesey, England
@EE can you please let us know why the internet coverage is so poor inside the trains? Thank you.
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‼️🫀🇬🇧Gin.Gin🇿🇦🚩
(@Gin_Shamasi) reported
from
London, England
@EE why do i have to call every single month about my signal issues but yet i pay full amount every month on time. Yet your UK No1 leading cellular network providers!! This if frustrating me now 😡😤🤬 I’m at home or work I’m facing connection ISSUES.
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GraemeT
(@75Snapper) reported
from
London, England
@EE come on guys the wife has two callbacks regarding an upgrade process that’s gone wrong at this rate you’ll be losing a valuable customer or even still lost it already #notahappywife
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE There's definitely a contract clause which will say you can leave if service is subpar which it really is
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Rajesh Dhulashia
(@rajeshdhulashia) reported
from
London, England
@EE are you having signal issues the last few weeks? Have gone from 4 to 1 bar on phone… not good, sometimes internet doesn’t even work despite it saying 4G
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
No internet with @virginmedia and 5G down to a crawl with @EE - I shall have to take up@knitting!
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Jamie Chapman Dixon
(@Jamiecdixon) reported
from
Spelthorne District, England
@EE Don't buy these. They are faulty (glass on back camera) and Samsung won't admit fault and your stuck with a broken faulty phone! #S20SamsungScam
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Jason Coppin
(@jason_coppin) reported
from
London, England
@EE still waiting for my 5G SIM card which I ordered on Wednesday morning. Allowing for Covid delays, would have expected it here by now via first class post. If you weren’t the only decent 5G signal round here, would be thinking about cancelling! 😳
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RAY of sunshine
(@Ray32200186) reported
from
Winkfield, England
@EE No problem I understand you’re probably busy! I’ve sorted it now thanks I ended up moving back to Vodafone after several flailed attempts to upgrade.
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John Want
(@MontyWanty) reported
from
Spelthorne District, England
Hello @EE - why is roaming abroad blocked on one of my numbers? You’ve only recently changed it, and I can’t change it via my user account on your website or app! I have checked the device and all settings are right and it’s connected to your network.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@EE @England Why can we never get connection on our EE networks over many years then?!
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Harvey
(@HarveyWelch) reported
from
Wokingham, England
@chadderscheesee @ThreeUK @EE I had been with three for 3 months of a 12 month contract. I just complained that my signal was not what I wanted and I ended my contract. No harm in trying. Go on their live chat rather than phone them so you don't get annoyed when they lie to you
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Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
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Joe Miller
(@joemiller862) reported
from
Spelthorne District, England
@MartinSLewis This is @EE just deciding for me that, after being a customer for 15 years, as soon as my current contract is up I shall be leaving. I’d have had no intention to do so otherwise liking everything else but this is shameful and enough to say goodbye. Terrible move
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Matt AFC
(@fingergod) reported
@EE hi I'm in Greece and wind network is slow. Can I change to cosmote? I have roaming on.
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Davius
(@daviuss79) reported
@EE Any chance of sorting the problems out around SY11? Absolutely no network for days now and "we will next update you on 4 October" is just not good enough
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louie martin
(@louiemartin12) reported
@EE anyone else think that mobile phone companies have the software capable of showing that you have good signal when in fact you don’t? Ideal for when their masts are down or being serviced?
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littleredpizzaco
(@littleredpizza1) reported
@peterd1974 @O2 @EE The ‘ Dunham dip’ everyone has problems but I’m getting increasingly dissatisfied with the lack of 4G in the WA14 area - I know it’s first world problems but when you rely on good mobile data it’s frustrating
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Andrew
(@andrewbissette) reported
@MarkusGerstel @EE Paid for 3 months of time I hadn't used and asked to actually cancel this time. They asked why, given I was using so much data each month. On the unplugged, unpowered, SIM-removed device that was gathering dust under my bed. 2/2
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Jay
(@coffeemagick_) reported
My god 4g and 5g on @EE is so bad. I pretty much have no internet in my home unless I have Wi-Fi(which is down atm thanks Virgin). 😭
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Gillian Moffat
(@gmoffat9) reported
from
Dumfries, Scotland
@EE Dumfries has no service, I am missing important calls and messages, I've trying to contact someone about my contract as I cannot have this with a large family who need to contact me. How do I get out of my contract?????
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Andrew
(@andrewbissette) reported
@MarkusGerstel @EE Ugh. I had mobile broadband with them in about 2014. It was terrible and they double-counted data - I was paying for 20 GB but only getting 10 GB. Cancelled it, unplugged it, etc. Months later they called for non-payment - account was not cancelled after all. 1/2
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Pete D 🔰
(@peterd1974) reported
@littleredpizza1 @O2 @EE I live close to denzel gardens / devisdale and there is an acknowledged problem with EE I’m this general area when you speak to the phone shops. They have a postcode checkers
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Wendy Frost
(@wendybfrost) reported
@gordonpr1c3 @EE I've been trying to find someone too. Can't get through to anyone as the numbers are just wrong. There's no email either. Absolutely awful.