EE Outage Report in Knaphill, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Problems in the last 24 hours in Knaphill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at EE
EE is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (43%)
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Phone (30%)
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Wi-fi (12%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Knaphill, Surrey, England
The most recent EE outage reports came from the following cities: London, Hounslow, Chertsey, Woking, Warfield, Shepperton, Guildford, Weybridge, Fleet, Bracknell, Yateley, Godalming and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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Amanda
(@amandab_UK) reported
from
London, England
@LovesTKandSP @EE They provided me with a booster as mine was terrible at home, problem solved
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Stanley Motown
(@stanleymotown) reported
from
London, England
How do @sky and @EE both claim to be network of the year?
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DomLee1987
(@DomLee1987) reported
from
London, England
@EE Hi, my tweet didn't get a reply. My broadband isn't offering a stable connection, with the corollary effect that I can't work from home effectively. I would like a bill reduction this month as I shouldn't pay full price for a second rate service.
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dazz ii am
(@dazzgedd73) reported
from
Spelthorne District, England
@EE can you confirm why we have no signal in our area today TW16
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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OnlyGayWorthKnowing
(@HrHJamesKnight) reported
from
Spelthorne District, England
@EE why ain’t I got no service and my WiFi calls are weak my bills not cheap every month I don’t expect to not be able to make a basic phone call
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@GGbarno @EE Agh tell me about it! Lost count the amount of times I’ve told them I’ve left, send pac code etc. Useless customer service
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Markus Mühlberger
(@mmuehlberger) reported
from
London, England
Thanks again @Experian_UK for being a shitty company. You are messing with my life. After 18 minutes on hold, your employee just hung up. I have no bad credit, but can’t get a £20/mo phone contract with @EE, because you’re not willing to identify me (or help you do it).
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@Footballparky @EE I’ve had quite a lot of problems with EE in RG41 area poor signal too often, not sorted despite reporting several times. So I’ll have to switch providers when contract expires.
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Too many open accounts - only needed one. Costing me too much. Would still do with advice on how to trim it down further
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🍋
(@mouseldn) reported
from
London, England
@EE Hi JD, I didn’t do this as I believed the contract amount would automatically change. It was never made clear to me that I was responsible for requesting a sim only contract.
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Charu Malhotra
(@cm_charu) reported
from
Wokingham, England
Please help, with some compassion @EE team , dealing with our grief is being made worse by your bureaucracy
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Jimmy Ellison
(@JimmyEllison15) reported
from
London, England
@EE I'm receiving an error 38 message whilst trying to send a text, is there a problem on the network?
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Pieter Le Roux
(@pietergriffin) reported
from
Camberley, England
@EE Just to consolidate what I spend - stupid spending the amount I do. I am@thinking of closing my last number 07732409143 as well and perhaps going SIM only
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Yusif Ali
(@yusif0ali) reported
from
London, England
@EE what is going on with this broadband?! Since Saturday I’ve been expecting a call back by someone to cancel and no one has called back. I’ve been calling all day to speak to someone to be told by an automated message to call later then hangs up! 😤😤😤
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Sebastian Garner
(@sebgarner) reported
from
Bracknell, England
@EE I called to get some help due to my business being effected by Covid 19 I would just like to thank you for the lack of it and what you are saying on your website that your helping your customers is rubbish. Vodafone who I have another number with couldn’t of been more helpful
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@EE And more expensive than Three and less data than Three and EE’s customer services make promises they don’t document and won’t keep.
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Nate 🏳️🌈
(@nathanjrogers) reported
from
Wokingham, England
So much money paid to @EE for a service that is not currently being used at all. #whatawaste
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I am Robin
(@robinhamilton77) reported
from
Esher, England
@EE Having these problems ever since we moved over to this side of Thames Ditton. Despite it showing full signal on the coverage map. The reality is that we are on WiFi calling or one bar of signal (no 3G, 4G) as there are no masts here.
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Rory McCarron
(@CyclingLawLDN) reported
from
London, England
@EE Thanks Andy, maybe you would like to compensate me for the two + years of paying over and above my agreed service plan too...
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Moohan
(@MoohanLiam) reported
@EE the app still won't let me access my account and I can't login via the website. What's going on and when will this be resolved?? I rang 150 as that was the only answer I could find online; told there was an issue but was offered no update on when it would be resolved!?!
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Samir Sawhney
(@Sawhno) reported
@EE hi! Called a few weeks ago to cancel a tablet contract and haven't heard anything to confirm since then? Was also meant to get a call about a potential business additional line. Please advise.
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Colin Wright
(@ColinTheMathmo) reported
@foster63 @EE Also, I don't have the knowledge immediately to hand, so I'll need to look everything up as I go, which is slow, tedious, and error-prone.
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Casual Creations
(@CasualCreation2) reported
@EE Could we have a hint on a possible drop? could one happen this month? Personally I'd prefer to get it from yourselves its one place bots can't crash as its all to do with our account and the length of time we've been a customer.
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Miyagi_sense1
(@MiyagiSense1) reported
@EE dear EE i find it disgusting that in a pandemic you are charging customers to call customer service as a pay as you go mobile i cant call so i can speak about my broadband that has been cut off so thanks so i guess ill just have to go without internet
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Alisha
(@alishakaytyler_) reported
@EE Ending my @O2 contract! I pay £200 a month most months for my phone bill and I’ve said I’m not happy with the service I receive.
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chazz
(@chazz_33) reported
@EE I want to upgrade to sim only but it won’t let me amend the address. My upgrade was due at the beginning of this month so I need to do it ASAP to avoid unnecessary charges. Pls help.
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Paul Bentley
(@Paulbentley1981) reported
@EE Tried on multiple different devices and diffrent browsers still not working
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John Briggs
(@briggsy3o) reported
@EE Worst network ever DO NOT USE
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Adam Baker
(@AdamBak29805537) reported
@DeanofLaw @EE You dont need to extend the contract, just keep paying the broadband until youre ready to cancel and then let them know. They usually have something like a 30 day notice period so make sure you let them know beforehand.