EE Outage Report in Knaphill, Surrey, England
Problems detected
Users are reporting problems related to: internet, phone and wi-fi.
EE (Everything Everywhere) offers mobile phone, mobile internet, home broadband internet and home phone service.
Full Outage Map
E-mailProblems in the last 24 hours in Knaphill, England
The chart below shows the number of EE reports we have received in the last 24 hours from users in Knaphill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at EE
EE is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by EE users through our website.
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Internet (46%)
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Phone (25%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (4%)
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TV (2%)
Live Outage Map Near Knaphill, Surrey, England
The most recent EE outage reports came from the following cities: London, Weybridge, Hounslow, Fleet, Bracknell, Yateley, Godalming, Farnham, Guildford, Cobham, Woking, Byfleet, Crowthorne, Ascot and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
EE Issues Reports Near Knaphill, England
Latest outage, problems and issue reports in Knaphill and nearby locations:
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
Thanks to the guys and girls of the @ee customer support team. Thanks for all your help this evening unlocking my old phone. Not back customer service for a customer who left 18 months ago. But I'll be back soon.
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David Nunn
(@mrdavidnunn) reported
from
London, England
@EE These places are bad every day. Turning of and back on again does not resolve. They are black spots. Should be sorting out 4G before worrying about 5G.
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Tony L
(@TBone1170) reported
from
London, England
@EE never any signal, platform 14 London bridge. Every day, every week - the same. S8+ perfect anywhere else.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE Usually have full signal at home. 4bars. Currently sitting at 2bars.... 🙄
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William Clark
(@Will527) reported
from
London, England
@EE Hello EE. I am desperate to move from @VodafoneUK as after 4 weeks they still can’t connect my Apple Watch series 4 to a data plan! Can you help. I have been a client of theirs for over 10 years. @Apple your product is being compromised by your contract with @VodafoneUK.
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Owenden
(@owenden172000) reported
from
Hounslow, England
@ReggieNelson_10 @iAmOliverBee @EE @VOXI_UK @MrMalcolmKayy Yeah its true im with voxi they use vodafone’s network. Unlimited social media 💯
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Borja Bilbao
(@Borja_Bilbao) reported
from
Hounslow, England
@EE Just looking for a network provider that works. Seems obvious but sometimes it isn't... I'm checking options in the next few days.
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
So @ee issues so tried to get in contact with regards to broadband the customer support agent asked me to wait whilst they sorted out the previous customers issue and sounded incredibly unsure whilst I was on the phone. Wasnt impressed with what was happening.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My signal keeps dropping in and out. Within the last month I’ve probably had a “call failed” at least 10 times. Tried the “British” have you turned it off and back on again.
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Allan Page
(@PagesPlumbers) reported
from
Spelthorne District, England
@EE My wife has the IPhone X. We’ve both been having the “Call failed” happening a lot recently. Both got 2 out of 4 bars signal. Both on EE
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Dd - Deborah Davies
(@DebbieDavies) reported
from
Farnham, England
@EE iPhone 8. It’s never happened before. Turned phone in and off. Looked online for advice. Still confused as to why.
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Brian Russell
(@running_gooner) reported
from
Wokingham, England
@EE waiting for over 10 mins and still waiting to speak to customer services is not good enough especially as only moved to EE today 😡
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gee
(@midget_gee) reported
from
Spelthorne District, England
Took a 15 minute call with @EE to get an upgrade but nearly an hour to get a replacement for the broken phone they sent me🙄
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Bruno🎗
(@OnlyMe66666) reported
from
London, England
@EE your website and changing login details is a nightmare
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Michael Snasdell
(@MichaelSnasdell) reported
from
London, England
@EE Hi there, it was about 12-14 months ago now. Received one reply promising it would be sent to me but never was. Would love if I could get it asap though. Thank you
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@CliveChenery @EE They tried to upsell me to BB whilst in the conversation about my phone ! Couldn't believe all they were thinking of was extra sale, not how to help their customer with a query they had!
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE Hi Rach, they went through everything the system would let them. Currently no , it's with an openreach team but beyond that nothing. The speeds and issues around 9pm are still ongoing.
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Damian Kinsella
(@damokins82) reported
from
Hounslow, England
Hi @EE I bought some Apple AirPods on an add to plan with my contract last summer. And to be honest I’m fed up with them, nothing but connectivity issues. What are my rights to returning them, as they are not fit for purpose!!
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Chris Whitehead
(@christof88) reported
from
Tongham, England
@EE Seems to be ok now...possibly not a a coincidence that I had an iOS update come through last night! Will let you know if I have more problems. Thanks
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Badly Drawn Byron
(@Bjsfreaked) reported
from
Farnborough, England
@EE having broadband speed issues at home but when I called customer services, the person sounded unsure and asked me to hold whilst they felt with the previous customer issue.
EE Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Smith
(@sps81) reported
@EE Good afternoon. I've got a Galaxy Active 2 watch, from EE, which got stuck in a rebooting loop 2 weeks ago while I was swimming. Nothing I tried (holding buttons down) would stop it looping. Eventually the battery went flat. When I got to a charger again, I put it on... 1/3
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VoodooLady
(@ByrneLynsey) reported
@EE hi, can you give an idea when the broadband service will be back on in Southport? Has been off since this morning.....
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M.Isen
(@pevensies) reported
@EE any issues in the LE9 area? We have nothing and the ominous red light on the router
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Jebiga 🇪🇺🏴 🇦🇩🇨🇾🇭🇷🇨🇮
(@Nickpurn300) reported
@EE Ok, but I need to confirm firstly if the reply EE techs gave me, saying that we can not guarantee service if you're at home, moving, or stationary is correct. Otherwise EE have no responsibility to provide any service for the money they take.
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karen
(@karenpenf) reported
@virginmedia @EE how quick can you get me up and running with broadband if I’m a a mobile phone customer?
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Buddha Maitreya
(@sangyemaitreya) reported
@EE I never received my custom 'Grey S8'
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Miss A
(@AnfieldRdYNWA) reported
@EE Hey thanks, yeh i spoke to someone yesterday. But will need to call them back tomorrow as ive decided to cancel my broadband
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cantona7
(@Trebleutd) reported
@MarcAllera @EE The new sim only plans are terrible much better value before I have been a customer for years but time for a change come renewal this nov me thinks
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✨
(@laaaan12) reported
Shocking @EE signal in Bury. Advised there are essential works being carried out for 7 days?! Am I getting 7 days discount off my bill because I’m on 1 bar of signal with zero internet at the moment 😣😬
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Mr_Indoors
(@paulbrear) reported
from
City of Kingston upon Hull, England
So @EE just getting worse Apps not working can't log in to reset password as webpage goes daft is ee ever gunna get it's act together getting even more annoyed than before