HSBC

Is HSBC down in Acton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Acton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Acton, Greater London, England 03/29/2024 00:45

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (67%)

    Mobile App (67%)

  2. Website (13%)

    Website (13%)

  3. Login (11%)

    Login (11%)

  4. Transactions (7%)

    Transactions (7%)

  5. Withdrawals (1%)

    Withdrawals (1%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map Near Acton, Greater London, England

The most recent HSBC outage reports came from the following cities: Wembley, Tower Hamlets, Ealing, City of Westminster, London, Islington, Fulham, Enfield Town, Camden Town, Finsbury Park, Southwark, Earlsfield, Watford, Kensington and Croydon.

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City Problem Type Report Time
United KingdomWembley Website
United KingdomTower Hamlets Mobile App
United KingdomEaling Mobile App
United KingdomCity of Westminster Mobile App
United KingdomLondon Mobile App
United KingdomLondon Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

HSBC Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @HSBC_UK the maddening lack of service for business customers continues. Promise a response in 3 hours? Waiting now 30!!! Time to move

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK are you having a system issue - please admit

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK you are the WORST Bank uf UK 🇬🇧. It is impossible to reach your customer service. We have to spend hours of waiting for you to answer our calls. Hsbc of Turkey is one million times better than you. 😞

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK what’s wrong with your business banking - is it down today?

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @HSBC_UK why you can’t get help from a branch have to call 📞 then over the phone you sent us to branch 🤬🤬🤬🤬🤬

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • AlSteve1 Alexander Stevenson (@AlSteve1) reported

    @HSBC_UK hi, I’ve just updated my iPhone - v15.1 I think - and the HSBC app no longer works. Is this a problem others have had?

  • Raji_Warrior Rajasree Variyar (@Raji_Warrior) reported

    @HSBC_UK - impossible to get a hold of anyone or unlock an account without going into a branch with ID. Starling it is.

  • AlexandraHay10 Alexandra Hay (@AlexandraHay10) reported

    @HSBC_UK app keeps crashing, won’t even open so I cannot check my banking - are you aware of a problem? And yes I have switched my phone off and on again…

  • CatchyNick Nick (@CatchyNick) reported

    @HSBC_UK Third phone call to your fraud support this morning, calls get disconnected after around 10 minutes. Worst service ever from my bank.

  • mark_salisbury Mark Salisbury (@mark_salisbury) reported

    @HSBC_UK Muswell Hill. But I needed it to be working today. If you still had cashiers I would not have had a problem.

  • ElAaroono Aaron (@ElAaroono) reported

    @HSBC_UK good morning Hsbc, just spent 40 mins on a call for an agent to hang up on me as I was looking for detail in a bank statement. Any plans to improve customer service?

  • Scotslassie21 Natalie Young (@Scotslassie21) reported

    @HSBC_UK What dreadful service from the so-called Bank of Opportunity !!!!

  • Bigman38820246 Bigman (@Bigman38820246) reported

    @HSBC_UK Shouldn’t you be thinking about positive customer service and putting us first??

  • _ReeStar Claire Rogerson (@_ReeStar) reported

    Hello @HSBC_UK I can see others are having the same issue as myself regarding the app not working with iOS 15.1 Could we have a definitive answer as to when this will be fixed please? If online banking is to be encouraged and trusted then the tech needs to be suitable for use.

  • heyalxblk Alex Black (@heyalxblk) reported

    @HSBC_UK This is for a business account. Are you able to deal with business account customers? The advisor on the in-app support chat for the business banking app couldn't help so I'm assuming that you can route my request?