HSBC

Is HSBC down in Acton, Greater London, England?

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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Acton, England

The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

HSBC Outage Chart in Acton, Greater London, England 10/31/2024 03:55

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Most Reported Problems

The following are the most recent problems reported by HSBC users through our website.

  1. Mobile App (68%)

    Mobile App (68%)

  2. Website (11%)

    Website (11%)

  3. Login (11%)

    Login (11%)

  4. Transactions (6%)

    Transactions (6%)

  5. Transfer (4%)

    Transfer (4%)

Live Outage Map Near Acton, Greater London, England

The most recent HSBC outage reports came from the following cities: London, Wembley, Tower Hamlets, Ealing and Hendon.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Mobile App
United KingdomWembley Mobile App
United KingdomLondon Mobile App
United KingdomTower Hamlets Mobile App
United KingdomLondon Mobile App
United KingdomTower Hamlets Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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HSBC Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • hines_stephen Stephen Hines (@hines_stephen) reported from London, England

    @HSBC_UK @PostOffice Can either of you help?

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Hillingdon, England

    @HSBC_UK After providing the information are u going to resolve issue or I n ed make phone calls and keep on answering ?s which otherwise should be in system after I enter my security details and voide id etc. Or should I give you my new frustrated voice id?

  • adrianhansel Adrian Hansel (@adrianhansel) reported from Paddington, England

    Shocking service from @HSBC_UK my card has been cloned money taken from my account I called 4 days ago they agreed fraud activity on my account.. said they blocked my card new one coming … TODAY more fraud activity..#HSBC sorry sir we didn’t stop your card internet issues WTF!

  • TNRphoto TNR PHOTO (@TNRphoto) reported from Enfield Lock, England

    @LRMphotos @HSBC_UK They will blame covid especially when people that are still working from home will miraculously not have access to a phone 🙄

  • sapna_ghai Sapna Ghai (@sapna_ghai) reported from Brentford, England

    @HSBC_UK I cannot login into my mobile application .. I had early am but it’s not working now ? I have restarted the phone .. ?

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @HSBC_UK looks like your call back function is broken

  • Chris_1987 Chrissy H 🏳️‍🌈 (@Chris_1987) reported from Camden Town, England

    Honestly @HSBC_UK are terrible when you’re in need of help

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Further Ive tried this 3 separate devices...mobile phone and 2 different laptops. Ive cleared cache so this is not the issue... especially given 3 different devices.

  • MattCartmell Matt Cartmell (@MattCartmell) reported from Paddington, England

    Absolutely appalling levels of customer service with @hsbc_uk business banking -phone service over 1hour wait - but no responsiveness on the Chat app either. If you’re looking for a business account look elsewhere

  • SteveH_Richards STEPHEN RICHARDS (@SteveH_Richards) reported from Ealing, England

    My wife had been waiting 50 minutes to speak to a @HSBC_UK Business Banking Agent. This is NOT the first attempt either. Without any explanation the line became disconnected! Very poor customer service.

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK I would like to ask you how can you manage to give the WORST BANKING SERVICE in UK. Your customers can not reach you via phones or through Internet. You are really terrible, because of your unexperienced BANKING services, I am loosing my business.

  • firstclubworld Darren (@firstclubworld) reported from Kensington, England

    @HSBC_UK is there an HSBC app problem at the moment I have been trying for over a week to use this app and it just closes down when I press the app icon - I have reinstalled and deleted a lot of times but the app only brings up the logo ? I updated to iOS 15.2 recently ? Pls help

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @financialombuds @HSBC_UK Yes online chat and the guys named Santosh is clueless and giving me temporary fix like previous which means I will end up in same situation again

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Hsbc is the worst Bank of UK 🇬🇧 Never trust them, they are terrible with their services. You can never reach them. Their staff are incredibly unexperienced.

  • ShethranS Sam Shethran (@ShethranS) reported from Merton, England

    HSBC online banking payee selection option down. Essentially means their online banking is totally down. No updates online either. What a terrible banking service @HSBC_UK

  • LukeHugh3s Luke (@LukeHugh3s) reported from Croydon, England

    @HSBC_UK is there a fix for you app not working on this new iOS update?

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Kensington, England

    @dgwbirch @Barclays Looks familiar. @HSBC_UK does the same thing. Go over your daily payment limit and, rather than say that, you get a indecipherable error message leaving you to imagine it’s an IT issue or worse. Why are established banks so bad at this stuff!?

  • seiferxin1 seiferxin (@seiferxin1) reported from London, England

    @HSBC_UK Same issue for past 3wks...still same today

  • hemaljadav Hemal Jadav (@hemaljadav) reported from Brentford, England

    @HSBC_UK Since last few days I am unable to get my basic necessities like food, grocery, travel to work because of this. How much more I need to wait. If I say you are blocking access to my basic rights then it won't be exaggeration

  • GuideOfLondon Fatih Çekin (@GuideOfLondon) reported from Enfield Lock, England

    @HSBC_UK Can anyone help me to get contact with HSBC Business commercial customer services to speak with one of HSBC agents.

HSBC Issues Reports

Latest outage, problems and issue reports in social media:

  • Scherpyd D Scherpenzeel (@Scherpyd) reported

    @hannah_pinnock @HSBC_UK Saying API 103 error on mine can’t find anywhere what this means. Glad I found it wasn’t just me

  • daveboa trumpetdaveboa (@daveboa) reported

    @HSBC_UK not one official message as to why or when you think the online/app banking will be up and working. Incredibly poor customer relations. Can you not just put a message on Twitter apologising?

  • Bensiboy Ben Jones (@Bensiboy) reported

    What is happening @HSBC_UK people are not being able to make payments or access accounts??? #HSBC Once again a disgrace, bad customer service after bad customer service.

  • LeeLeebo1 Anthony Beaumont (@LeeLeebo1) reported

    @HSBC_UK you should update costumers who are worried about transactions and there accounts about online banking been down .

  • 5aurabh Saurabh Srivastava (@5aurabh) reported

    @HSBC_UK Same issue!

  • GRIMESPIRIT Leader 𓁼 𓃵 𓄿 (@GRIMESPIRIT) reported

    Wtf @HSBC_UK @HSBC sort this

  • dollypeg75 elle (@dollypeg75) reported

    @Fatal_Dubst3p @HSBC_UK yup all down in uk it looks

  • jojon7hebea7 jojonthebeat (@jojon7hebea7) reported

    @HSBC_UK hey when are you going to fix your system. I can’t access my money and I’m running an event tomorrow and I need to access my money ASAP

  • EmmaCartlidge2 Emma Cartlidge 💙 (@EmmaCartlidge2) reported

    @HSBC_UK my app showing error code API_103 unable to show my account information.

  • Joelord88 Joe Lord (@Joelord88) reported

    @HSBC_US are you able to provide an update to UK customers who have no access to accounts? No info at all from @HSBC_UK as they close at 8pm, and the mobile app is down so no chat function.