Is HSBC down in Acton, Greater London, England?
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HSBC Holdings plc is a British multinational investment bank and financial services holding company. HSBC offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Acton, England
The chart below shows the number of HSBC reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at HSBC. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by HSBC users through our website.
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Mobile App (59%)
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Login (13%)
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Transactions (11%)
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Website (11%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map Near Acton, Greater London, England
The most recent HSBC outage reports came from the following cities: Islington, London, Northolt, Wandsworth, Uxbridge and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Transactions | |
| London |
Mobile App | |
| London |
Mobile App | |
| London |
Transfer | |
| Northolt |
Transactions | |
| London |
Transfer |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
HSBC Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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chris
(@bennys020) reported
from
Croydon, England
@HSBC_UK app not working
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Josh
(@aulakj) reported
from
Poplar, England
@HSBC_UK hi I’m getting an error code (api 103) when logging into the app. Any advice?
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Dominic Baker
(@dominicJB7) reported
from
Kingston upon Thames, England
@HSBC @HSBC_UK I have now Benn in branch for 3hours today to try to help my Ukrainian guests set up an account. 3rd visit to branch. Really not at all helpful.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@HSBC_UK why do I need to sit on hold for an hour on a Wednesday afternoon? What poor service, Hire more phone staff.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Hi Abi. Will call tomorrow then but asking customers to roll back is not acceptable. The issue here is the bank, not the apple software. All other banks (Barclays, Bank of America, Revolut and Wise in my case) work perfectly fine.
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
@HSBC_UK hi, my mobile app shows api_03 error code and cannot load accounts.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
Here @HSBC_UK you seem to have blocked my card! What happened if i was stranded and needed it, no office available to deal with my problem!! 👎🏻
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@bat1150gs @HSBC_UK It’s awful. My salary gets paid on that account and I’ve been locked out for weeks now. Their response is to install on another device. Not even the web option works as you need a security code in the app.
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Jayesh Ashar
(@jayeshashar) reported
from
Harrow Weald, England
@HSBC_UK the paper statements and notifications are criminal waste of money, paper and efforts. I am sure most clients would be happy to receive soft copies. You should offer this service free or reduce charges
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MV
(@vmahadevan1) reported
from
Hounslow, England
Opened a jade account with @HSBC_UK after making a move from @StarlingBank. Very first transaction from the new account…Fail! Transaction seems to have gone thru, but get an error message saying there was a problem!Hate to compare but Starling App was so perfectly engineered
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
It never ceases to amaze me that a full service bank @HSBC_UK can be so unhelpful. I only wanted to pay in a cheque (rarity I know) into my @firstdirect account, but it was all so much hassle. Machines not working, no paying in slips. Unhelpful staff! FD you are so much better!!
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Paul Smith
(@paulhelpspeople) reported
from
Hounslow, England
@HSBC_UK Hi Steve. All I ask is that the cashier’s don’t judge & don’t take it out on customers when there’s no paying in slips. Better still get both cheque paying in machines working, as that would help everyone. Thanks for your support. Kind regards, Paul
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK Seems to be working now thanks
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Nilema
(@NBJNiloo) reported
from
Tottenham, England
@HSBC_UK - is there a problem with the app. I have reinstalled it because it logs off everytime I press pay&transfer.
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SNORKY
(@sluicesnorky) reported
from
Borehamwood, England
@HSBC_UK your customer service over the phone is not something to be desired.
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Andrew Saveall
(@PompeySavs) reported
from
Spelthorne District, England
On hold with @HSBC_UK for over an hour. Absolutely shocking and poor service.
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Peter Wilkins
(@Peter_Wilkins78) reported
from
Kingston upon Thames, England
@HSBC_UK is the app down? Have tried and says there's an error - try again later
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Peter Crowley
(@SmoothRegulator) reported
from
Ealing, England
Has anyone been short changed by a bank cash point in Ealing Broadway centre? Done by @LBGplc bank about 6m ago, who then denied the £20 list - today @HSBC_UK deducted £80 out of £100 as an ad hoc service charge. Never happened before, over 40 years. This time it’ll be law!
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@scottgardner76 @HSBC_UK If the bank does not release a statement soon I’ll have to change my payroll to another bank. I can’t touch my money because to log in on the computer you need a code from the app. I can only use debit card.
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Ivan Alexander
(@ijaen) reported
from
Paddington, England
@HSBC_UK Abi, I don’t want a complaint, I just want to access my bank account 🥹 I’ll use the option you suggested and if that does not work then I’ll file a complaint but let’s give that option a chance.
HSBC Issues Reports
Latest outage, problems and issue reports in social media:
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CrossFit Tewkesbury
(@CrossFitTWKS) reported
@HSBC_UK sort your telephone lines out…taking the p!as with these wait times. Also the same Cov!d strap line on there for 2 years. Sort your service out.
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Judith Hutchings
(@merriemede) reported
@HSBC_UK I hardly ever bother the bank as it has run fairly smoothly for 50 years first from Midland bank and now HSBC, I have logged on as I need assistance, that was just after 11am this morning. Come on HSBC I am a good customer. Might change
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ThatsJustKeiko
(@ThatsJustKeiko) reported
@HSBC_UK your mobile bank app is not working. I'm not sure how long it has been down for, please resolve this.
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Katie Davis
(@katied1988) reported
@HSBC_UK please help. I cannot access any online banking as the hsbc app will not work. This has now not been working for 3 days and I desperately need access to my account.
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Ron Shaw
(@EuroRiderLtd) reported
2 hrs 15 mins now..... I can't beleive anybody is actually answering the phones @HSBC_UK.... This is diabolical service to customers and don't even think about blaming covid... Thats just an excuse for bad service now 😡😡😡😡
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glyn jacko
(@jackochirpchirp) reported
@KyleKatran @HSBC_UK A truly awful bank , how do they expect senior people to understand any of this, and I’m technically minded we are now looking for another bank
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Only one
(@onlyoneyoungman) reported
@HSBC_UK I have raised a formal complaint via my business banking manager, we have had a number of issues with #HSBC over recent years, #COVID isn’t an excuse!
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Cortney 👑
(@foodbabyblogs) reported
@skgndo @HSBC_UK 1 hour 50! Got cut off at 2 hours the first attempt so we’ll see second time around. Wonder how they recompense for the wasted 4 hours of my working day?
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Saad
(@saad57306371) reported
Is hsbc business internet banking payments feature not working? My account states this feature is not available to me which is strange. Who can help at this time? @HSBC_UK
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Johnny Nobull
(@Johnny_Nobull) reported
@HSBC_UK Why are you not answering your phones on 03457 606060? Hanging on for up to 2 hours at a time only to be cut off. Can't get a chat session with any one of any use. Just apologies for the rubbish "service".