Hyperoptic Outage Report in Tottenham, Greater London, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Tottenham come from postal codes N17.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Tottenham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Tottenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (74%)
-
Total Blackout (11%)
-
Wi-fi (10%)
-
E-mail (4%)
-
TV (%)
-
Phone (%)
Live Outage Map Near Tottenham, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Camden Town, London, Enfield Town, Wembley, Lewisham, Ealing, Harringay, Tower Hamlets, Islington, City of Westminster, Southwark, Wood Green, Leyton, Chingford and Woolwich.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Enfield Town |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Tottenham, England
Latest outage, problems and issue reports in Tottenham and nearby locations:
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
-
LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
-
Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
-
Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
-
Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
-
Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
Any news on the NW9 internet outage as it enters hour 27 @Hyperoptic @HyperopticCS ? The engineer has been on site for 3 hours now and your email said it would be fixed by 530 pm and it’s now after 7pm? An update that contained some information would be a good start.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
-
ON🚀
(@heyoncar) reported
from
Romford, England
@Hyperoptic is the worst when it comes internet service providers. Even after activating my plan its been more than 18hours and yet I dont have access to internet
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
And of course no update. Shocking customer service from @Hyperoptic and @HyperopticCS . 3 updates in 24 hours for an issue affecting 100s of accounts is not acceptable.
-
Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
-
Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
-
Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
-
Kapali
(@chawlakapali) reported
from
London, England
@Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.
-
Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
-
Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
-
Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
-
aeris daddy
(@thekuntz69) reported
from
Barnet, England
So will @HyperopticCS or @Hyperoptic update the residents of Beaufort park NW9 as to what’s actually happening with the outage or will they just ignore us again and slink off for the evening? I’m going for the latter.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
IK04LAS
(@TheOneRahman) reported
Yo @Hyperoptic why is your customer service so bad ? Been on hold for over 40 mins just to ensure the correct work order is provided to your engineer as he has only been allocated 30 mins for new install & extension.
-
dominic carman
(@CarmanDominic) reported
@JamesTurner37 @virginmedia Similar issues in SE London. No experience of hyperoptic, but Virgin Media's excuses cause hypertension...
-
Ccynical
(@Ccynica) reported
@Hyperoptic Your customer service is so bad I had no internet for 8 days and they treated me real bad and now you don't even respond, shame on you
-
Ccynical
(@Ccynica) reported
@Hyperoptic You have the worst customer service ever
-
IK04LAS
(@TheOneRahman) reported
@Hyperoptic This despite speaking to customer service, technical team and the installation team before placing the order & booking engineer. Just thinking I may come to regret signing up with you.
-
Ccynical
(@Ccynica) reported
@Hyperoptic No you're not, your customer service sucks, maybe someone needs to speak to Ofcom
-
HyperopticCS
(@HyperopticCS) reported
@SRElectricalse1 @Hyperoptic We are sorry to hear that was your experience with Hyperoptic. We have reached out to you in the DM to investigate the issue.
-
Ccynical
(@Ccynica) reported
@Hyperoptic @HyperopticCS you didn't help me at all, why are you even operating @Ofcom you need to do your job properly and take action against hyperoptic for their behaviour
-
S.R.I BUILDING CONST
(@SRElectricalse1) reported
@HyperopticCS @Hyperoptic @HyperopticBuild bad experience. Laying.don’t recommend -0 of 10
-
bbinlonduan
(@bbinlonduan) reported
@Hyperoptic hi, can anyone help with my internet, waited in queue twice for a chat and it just keep disappearing, i also inbox @HyperopticCS but no one replied. Internet is very unstable lately