Hyperoptic Outage Report in Highbury, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Highbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Highbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (76%)
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Total Blackout (13%)
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Wi-fi (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Highbury, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: Southwark, London, Paddington, Hackney, Newham, Fulham, City of London, Barnet, City of Westminster, Ealing, Lewisham, Holborn, Enfield Town and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| London |
Internet | |
| Paddington |
Internet | |
| London |
Internet | |
| Hackney |
Total Blackout | |
| Newham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Highbury, England
Latest outage, problems and issue reports in Highbury and nearby locations:
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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Steve Race
(@steve_race) reported
from
Islington, England
@vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Niko
(@nikoSouthside) reported
@JDSantos273 I'm with Hyperoptic mate, 4 years now and think the service has dropped off twice and only for an hour or two each time.
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Vivek
(@vsriv1) reported
@HyperopticCS Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS
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Bone Bonce
(@Bone_Bonce) reported
Is @Hyperoptic down in Central Manchester or is it just me?
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Vivek
(@vsriv1) reported
@HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Lets discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789
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neil balfour
(@nabalfour) reported
@Hyperoptic they are happy to take your money and provide a second rate service. I now wish that I did not renew my contract with Hyperoptic a sham of an organisation. My advise is do not register with them or open an account. @BritishTelecom where are you?
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ural4320
(@ural43203) reported
@Hyperoptic It's 12 hours no connection! fix it!!
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Nicolas Chinardet
(@zefrog) reported
@HyperopticCS @Hyperoptic I finally talked to someone after waiting 50min! All this because of maintenance work in the building that clearly wasn't checked properly despite having been marked as completed. I know other residents who have the same issue... Not impressed, I have to say :/
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Vivek
(@vsriv1) reported
@HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)
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Ekin
(@eserge01) reported
@Hyperoptic Too bad you guys still haven’t come to my area after two years of sending a letter out
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**** Jones
(@MrTouchscreen) reported
I had such high hopes of @Hyperoptic . So quick to respond when selling me their service. Now I have a problem, 15 min and counting on hold. #sameoldsameold As I am still in my cooling off period, I suggest you pick up the phone ASAP or I am off back to BT