Hyperoptic Outage Report in Highbury, Greater London, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Highbury, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Highbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Live Outage Map Near Highbury, Greater London, England
The most recent Hyperoptic outage reports came from the following cities: London, Hackney, City of Westminster, Poplar, Camden Town, Greater London, Dagenham, Southwark, Islington, Hammersmith, Croydon and Bromley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hackney |
Internet | |
| London |
Total Blackout | |
| City of Westminster |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports Near Highbury, England
Latest outage, problems and issue reports in Highbury and nearby locations:
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
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Dr Agnes Arnold-Forster
(@agnesjuliet) reported
from
Camberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
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Helmut Pflueger
(@helmutpflueger) reported
from
Kingston upon Thames, England
@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Fursecroft
(@Fursecroft) reported
from
Paddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Kalpitha Reddy
(@kalpitha_reddy) reported
from
Poplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
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Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅
(@SonOfCarl) reported
from
Harrow Weald, England
Hyperopic is down. Circa 11pm. Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
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Gezgin Kiz
(@hamidetekin) reported
from
Stratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
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Alex
(@AlexRM) reported
from
Camberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Son of Carl 🇧🇧🇯🇲✊🏾💙
(@SOCYearwood) reported
from
Harrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Denis O'Regan
(@TheDenisORegan) reported
from
Hammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Pharaoh London Cosmetics UK
(@pharaohlondonuk) reported
from
Stratford, England
@Hyperoptic Customer for several years, received outstanding service.
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Simon Monger, SCMP (He/Him)
(@SimonMonger) reported
from
Poplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
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LUCA
(@Gianluca_Leo) reported
from
Barnet, England
FYI, never use @Hyperoptic
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Alex Pasfield
(@The_Stockboy) reported
from
London, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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ChappeII
(@ChppIl) reported
@HyperopticCS @PancakePete00 Look at Twitter, the only PS users facing this issue are those who have hyperoptic broadband, its obvs your issue.
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Thomas Braithwaite
(@TomSamBee) reported
@RichardNeil13 @jnightda1 @AskPS_UK I've used their Live Chat and they said it was a global PSN issue but I doubt it tbh. Everyone I've spoken to on here says it's Hyperoptic so it's surely them?
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firas kamal
(@firaskamal) reported
@XeroNixxy @Hyperoptic Hi. I have the same issue, and I am with hyperoptic as well
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Chris
(@Chris89698477) reported
@Hyperoptic Hi, there appears to be an issue with Hyperoptic users connecting to the PlayStation network. This has been all day. I think the issue is with Hyperoptic because I can login to my account via 5G but not when connected to Hyperoptic. Could you please investigate?
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Jing Jang Jane🏴🇬🇧 Anti UnGreen/SNP
(@LAMBDENA) reported
@Hyperoptic Well, things are bad in Elsie Land when even the faithful Glenn Campbell is putting her on the spot.
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Chris
(@Chris89698477) reported
@ArmaVALIANT @zoetargaryen @AskPS_UK Which internet provider are you with? The reason I ask is, I can’t even login to the network via my pc or phone but when I activate 5G and turn off wifi, I can login to PSN via my phone so got a feeling it’s something to do with Hyperoptic
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Ben Mackrell
(@ben_mackrell) reported
@Hyperoptic any chance I can get some internet please guys? Customer service would be appreciated.
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Matt Boyer
(@MattBoy93903960) reported
@PancakePete00 @martinbean @AskPS_UK I’m having the same issue and with Hyperoptic, have they said if it’s to do with them?
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Matt Boyer
(@MattBoy93903960) reported
@Hyperoptic I requested a call back 2 hours ago and still radio silence. Awful customer service. Can someone contact me ASAP
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Sander Dieleman
(@sedielem) reported
@Hyperoptic Please come and save us from Virgin Media in London N10! They effectively have a monopoly here, because competitors only offer up to 60Mbps. I've been a customer since July and I'm considering a downgrade to be rid of them. Many neighbours are also fed up after recent outages.