Hyperoptic

Hyperoptic Outage Report in Acton, Greater London, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Acton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Acton, Greater London, England 03/04/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (11%)

    Total Blackout (11%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Live Outage Map Near Acton, Greater London, England

The most recent Hyperoptic outage reports came from the following cities: City of Westminster, Balham, London, Southwark, Paddington, Hackney, Croydon, Tower Hamlets, Harringay, Hounslow, Ealing, Belsize Park, Leyton, Islington and Camden Town.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomBalham Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports Near Acton, England

Latest outage, problems and issue reports in Acton and nearby locations:

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    Looking forward to a message from @HyperopticCS. We were told that our service would start w/c 16 April. Can we have an update as that didn’t happen.@Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @HyperopticCS My @Hyperoptic WiFi has just stopped working and my ability to work from home has been severed. I understand you have problems but when are you going to make any announcements or provide updates

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    @turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst

  • helmutpflueger Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England

    @Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?

  • Gianluca_Leo LUCA (@Gianluca_Leo) reported from Barnet, England

    FYI, never use @Hyperoptic

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    @Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.

  • BuzzingWhy WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, England

    Just so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • pharaohlondonuk Pharaoh London Cosmetics UK (@pharaohlondonuk) reported from Stratford, England

    @Hyperoptic Customer for several years, received outstanding service.

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England

    @Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    @SamPallis @Hyperoptic They’ve said they’ll call but nothing yet. We don’t know how many residents have signed up but it was pushed heavily via direct mail. We need to know what they mean by suspended. @Hyperoptic have covered the estate in wires so they must either use them or take them down.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic

  • SimonMonger Simon Monger, SCMP (He/Him) (@SimonMonger) reported from Poplar, England

    @Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...

  • steve_race Steve Race (@steve_race) reported from Islington, England

    @vmrampulla @virginmedia @Hyperoptic Sadly had hyperoptic in my old flat, which was great and neither they nor G-Network are yet available on my street 🙄🙄🙄

  • Fursecroft Fursecroft (@Fursecroft) reported from Paddington, England

    @Hyperoptic service is intermittent in the w1h 5lf area

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HaydenDavid2 Hayden David (@HaydenDavid2) reported

    Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS

  • french_s_potato The French Sweet Potato (@french_s_potato) reported

    @Hyperoptic we haven’t had internet connection the whole day, tried to contact your customer service with no luck. Can you please solve the problem ASAP we work from home and cannot afford to lose a work day because of you!

  • kamuddin1 HAMMY (@kamuddin1) reported

    Hyperoptic has no internet I’m in Islington is anyone else having issues

  • distortionxxxx Distortionxxxx (@distortionxxxx) reported

    @virginmedia There's one Virgin company going under at the moment, hopefully this one will go down too with them when alternatives start to appear in wider areas such as @Hyperoptic and @CommunityFibre who all provide a far better service for less money, fancy that!

  • WxrldWxn WxrldWxn (@WxrldWxn) reported

    @virginmedia absolute *****. upgraded to you from hyperoptic to get 1gb/a speeds from 500mb/s 2 weeks ago and it’s been down 4 days since i’ve joined.

  • EDiaz61191329 E Diaz orisit? Real name is Theresa. (@EDiaz61191329) reported

    @jeffsprogress @virginmedia @Hyperoptic Starlink from a satellite! So even when the power goes down, you don't!😜🥰

  • Pijinnn_ PIJINNN (@Pijinnn_) reported

    @etsKi_ Ah so I could cancel then use hyperopic during my cool off period with VM before I sign up again for a better deal? Or would it include switching to hyperoptic

  • varun_london Varun (@varun_london) reported

    @Hyperoptic there is an internet outage at E14 St Davids Square since this morning

  • pretendasaurTTV pretendasaur 🦖🐱 🔜 SWCE (@pretendasaurTTV) reported

    @Swindyyyy @virginmedia We only got @CommunityFibre access this year after waiting for years for G Network and Hyperoptic delaying over and over. And it's been a genuine night and day difference. The random DNS dropouts and widespread issues are over.

  • suddenlyjoseph Joseph Martin (@suddenlyjoseph) reported

    Alright gays - what Virgin alternative fibre only, no phone line required, internet service providers can I look at with comparable speeds pls? Community Fibre and Hyperoptic aren’t in my area yet. Currently supposed to get gigabit speeds…