Hyperoptic outages and service status in Surbiton, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
- The most common problems reported in this area mention Internet and Wi-fi.
- The most recent signal from this area was received Apr 21, 3:15 PM GMT+1.
- Internet (67%)
- Wi-fi (33%)
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Hyperoptic outage reports came from the following cities: Hammersmith, Southall, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 7 days ago |
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Wi-fi | 23 days ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
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Internet | 1 month ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Hyperoptic Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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WhyIsItBuzzing (@BuzzingWhy) reported from Richmond, EnglandJust so we’re clear though I literally spent over 100 hours trying to download it because the Bt WiFi hotspot is awful and @Hyperoptic can’t seem to install my wifi despite it all being installed in my building... I know it’s a #FirstWorldProblem by try a pandemic with no WiFi...
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Dania (@dan_soe) reported from Worcester Park, EnglandHello @Hyperoptic our WiFi is still not working. I'm in Farnham GU9. Please can you update what's the current status. Thanks
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic engineering works between 9 and 11. Basically, I don’t have internet and I can’t work. After a rocky start, this is another bad situation. Why don’t you do this jobs during the night?
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Helmut Pflueger (@helmutpflueger) reported from Kingston upon Thames, England@Hyperoptic is your support team answering questions? This is the 3rd time I contacted the support team with a question, got a ticket number and no answer. Seriously?
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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• C A S P A R • (@caspararemi) reported from Lambeth, England@jameelamini It doesn’t help you but my guilting has just been hooked up to Hyperoptic and I am ✨excited✨
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Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
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Henry (@erossiniuk) reported from Wandsworth, England@Hyperoptic you promise an activation in 15 minutes. There are 5 days I’m waiting for it without any explanation. If this is the beginning, what could it happen when I am a customer? #badfeeling
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Janaka Abeywardhana (@janaka_a) reported@Hyperoptic for those implying it's pretty obvious that there was a big issue. not it isn't. - automated voice didn't tell me, rather asked a million questions - network status on website says no issues. a long queue doesn't tell me anything.
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JollyLeaf (@Comik99) reported@Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?
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Darren Symons (@DarrenSym) reported@Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!
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Sprout (@temitopeandres) reported@theashrb £27pm for Hyperoptic. I have issues with their internet speed though.
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Andrea Robinson (@printsandjam) reportedLondon-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!
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C A P O (@CryptoCap97) reported@stuarthazeldine @SanchoMagnifico @Hyperoptic Crazy that it is still down... cannot access anything. Poor form.
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sad jester (@noopdles) reported@GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.
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яєαℓιѕт נανѕтαн 💻🖱 (@RHJOfficial) reportedprices mid-contract," he said. "Switching broadband provider can save you an average of £203 on your broadband bill, and it has never been easier." Hyperoptic told Money it was committed to "clear, fair and transparent pricing, while delivering a reliable full fibre broadband
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Xenomorph (@xenom0rph09) reported@Hyperoptic I raised issue of loss of service Friday last week in morning. Sunday still no resolution so raised complaint. Now it's still not fixed and no one is replying to me since Monday. Not one update. Stay away from this company you will pay and not get service for 5 day+