Is NatWest down in City of Westminster, Greater London, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in City of Westminster, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (42%)
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Login (30%)
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Transactions (12%)
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Website (12%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map Near City of Westminster, Greater London, England
The most recent NatWest outage reports came from the following cities: City of Westminster, Tower Hamlets, London, Belsize Park, Croydon, Watford, Mitcham, Camden Town, Lewisham, Greenford, Hampton, Southwark, Woolwich and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Mobile App | |
| Tower Hamlets |
Website | |
| London |
Login | |
| London |
Mobile App | |
| London |
Mobile App | |
| Belsize Park |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near City of Westminster, England
Latest outage, problems and issue reports in City of Westminster and nearby locations:
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💙 Stacey Killon
(@beady_stace) reported
from
Worcester Park, England
Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest
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Geoff Whitehouse
(@ByGeoffW) reported
from
Croydon, England
For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.
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Clive J Goodwin
(@CliveJGoodwin) reported
from
Bromley, England
@NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse
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Demetri Turin
(@DemetriTurin) reported
from
Bromley, England
@LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin
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nadia holmes
(@nadiaholmesx) reported
from
Wandsworth, England
almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh
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Jack Head
(@JackHead95) reported
from
Richmond, England
‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Bert
(@XBerts) reported
from
Camberwell, England
@NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever
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Bert
(@XBerts) reported
from
Lambeth, England
@NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!
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Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.
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Aaron
(@AyAyRon86) reported
from
Bexleyheath, England
Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!
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Niamh O'Reilly 😷
(@thatniamh) reported
from
Hammersmith, England
Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****
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Dmitri Old
(@DmitriusOld) reported
from
London, England
Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.
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Tom
(@tvercaut) reported
from
Ealing, England
Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk
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ME88
(@ME8803076435) reported
from
City of London, England
@stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.
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ME88
(@ME8803076435) reported
from
City of London, England
Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.
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ME88
(@ME8803076435) reported
from
City of London, England
This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.
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Miguel Viegas
(@miguelagviegas) reported
from
Wandsworth, England
@Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience
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Mercedes TL 🥝
(@___lynniie) reported
from
Poplar, England
Natwest customer service & British Airways customer service 😔 Same Whats App Group
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Josh Whelan
(@JoshWhelan) reported
from
Southall, England
@TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Helen Gordon
(@vipsweetslondon) reported
There is no towel big enough to cover up the naked evidence of NatWest Bank’s fraud. The Bank admitted in writing — both in its pleadings before my 1991 sworn affidavit and again in David J. Hoffman’s letter dated 20 April 1999 — that it issued and delivered the £25,000 bank draft without any signed authority from me. That fact alone renders the transaction unlawful and the defence untenable. Yet, NatWest Bank, with the support of Dentons LLP, has maintained a continued denial of wrongdoing — despite written admissions that confirm a breach of banking law, a fraudulent misrepresentation before the Court, and a knowing failure to rectify the unauthorised debit. This is not a dispute over facts. The facts are admitted. What remains is an uncorrected fraud, concealed through silence, legal evasion, and abuse of process — now stretching across four decades.
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Ian
(@iancharris) reported
With the NatWest app being down this is my time to remind people again, for possibly the hundredth time, to have a second account that allows you access to cash at least should you need it. #NatWest #natwestapp
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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Philip Murphy
(@PhilipMur3) reported
@NatWest_Help @YNWAlfcnews_ The NatWest app is working fine now plus online payments
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Scottov
(@CrowMo99) reported
These guys got it wrong, and they may have broken the law. This so called explanation only makes them seem even more out of touch. Stinks of Farage and NatWest
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Becky Chanceux
(@beckychanceux) reported
Typical. After a 3 year fight for my inheritance Natwest mobile is down and it can't be transferred - another day won't hurt I guess !! @NatWest_Help
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Paul Weatherall
(@PaulWeatherall) reported
@ballasallaeddie It's working now I believe. Natwest International app was the same and working now
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Philip Murphy
(@PhilipMur3) reported
Do admit though it took a verified X user to bring the NatWest issue up however and it seems to work like half an hour later funny that one. Almost like they accidentally affected someone with money who pays for silly things like blue ticks lol
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Tina 💙🐾🏴🇮🇹🇺🇦
(@tina0402x) reported
NatWest is back online and working again #NatWest