NatWest

Is NatWest down in City of Westminster, Greater London, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in City of Westminster, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in City of Westminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in City of Westminster, Greater London, England 10/11/2024 21:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map Near City of Westminster, Greater London, England

The most recent NatWest outage reports came from the following cities: Croydon, London, Watford, Ealing, Hackney, Palmers Green, Southwark, Bromley, Barking, Sutton and Streatham.

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City Problem Type Report Time
United KingdomCroydon Transfer
United KingdomLondon Login
United KingdomLondon Login
United KingdomLondon Mobile App
United KingdomWatford Mobile App
United KingdomEaling Mobile App

Community Discussion

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NatWest Issues Reports Near City of Westminster, England

Latest outage, problems and issue reports in City of Westminster and nearby locations:

  • XBerts Bert (@XBerts) reported from Camberwell, England

    @NatWest_Help getting a replacement card appears to be mission impossible with NatWest. Currently having a conversation in the app and the agent replies after one hour! What is your excuse @NatWest? Worst bank ever

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • ByGeoffW Geoff Whitehouse (@ByGeoffW) reported from Croydon, England

    For all the chat about how incumbents are lagging - NatWest is showing how it should be done. Deep Innovation, working with regulators, delivering new services at a scale others can only dream of. Let’s see if that forces some of the laggards to - finally - act.

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • nadiaholmesx nadia holmes (@nadiaholmesx) reported from Wandsworth, England

    almost two weeks without online banking bc Natwest are **** and dont cater for people who have had their phone stolen ughhhhhh

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • beady_stace 💙 Stacey Killon (@beady_stace) reported from Worcester Park, England

    Not particularly impressed with my local @NatWest_Help branch today in trying to open a trust fund. “It’s all on the app” - what about actually providing actual customer service? 😩 #natwest

  • shazzstevo Sharon Stephenson (@shazzstevo) reported from Enfield Lock, England

    @NatWest_Help. I accidentally paid funds to a NatWest Credit Card via faster payment. This credit card was closed a few years back. It took me 3 calls to get some info & I was advised it could take up to 21 days. I am a NatWest customer & it was paid to NatWest Account.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • CliveJGoodwin Clive J Goodwin (@CliveJGoodwin) reported from Bromley, England

    @NatWest_Help Embarrassed at the lack of help you have shown in a cost of living crisis. Separating from my partner and selling the house. You offer us a new 2 year mortgage deal when my rate ran out? #natwest #jokebank Been with you over 25 years. #mse

  • JackHead95 Jack Head (@JackHead95) reported from Richmond, England

    ‘You’re suggesting I take out a loan, to deal with a cash flow issue resulting from NatWest’s incompetence?’ ‘No, I didn’t say that. The lending team can do all sorts of things’ Right… 11/

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • AyAyRon86 Aaron (@AyAyRon86) reported from Bexleyheath, England

    Not having the best of luck with NatWest this week. Just sat down to write a cheque, only to realise they’ve spelled my name with three As in my new chequebook. I’ve always thought the legitimate two was excessive!

  • JoshWhelan Josh Whelan (@JoshWhelan) reported from Southall, England

    @TicketmasterCS help please! I never received a booking confirmation email or my posted tickets for a show tonight. I booked via NatWest black membership app so they aren’t showing in my ticketmaster account either - how do I get hold of my tickets? Thanks

  • thatniamh Niamh O'Reilly 😷 (@thatniamh) reported from Hammersmith, England

    Under zero circumstances activate biometric approval on the NatWest app you have been warned. It’s ****

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • ___lynniie Mercedes TL 🥝 (@___lynniie) reported from Poplar, England

    Natwest customer service & British Airways customer service 😔 Same Whats App Group

  • DemetriTurin Demetri Turin (@DemetriTurin) reported from Bromley, England

    @LBC If you ride a sports bike 750cc and above. It is practically impossible to ride at 20mph. You then become a danger trying your damdest trying to do so. And poo bags to NatWest giving a Male a year off for the newborn. Demetri Turin

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • RBS_Help Royal Bank (@RBS_Help) reported

    @CakeNDeath Hello, I'm sorry to hear about the passing of your mother - let's see how we can help. Do you still have access to the mobile app at all? You can use your app to withdraw cash at an RBS/NatWest atm & use it to check and/or cancel your direct debits. - Rae

  • MacyYoussef macy (@MacyYoussef) reported

    @NatWest_Help Pure unprofessionalism.. Outsourced case handlers in India who feel no need to respond to clients 0 courtesy 0 customer service from Natwest! Pure Incompetence !

  • sadcjp Chai5... אֶהְיֶה אֲשֶׁר אֶהְיֶה ... I am that I am (@sadcjp) reported

    @LordJohnMann Apparently, it's a commercial decision for NatWest to freeze and close accounts of people who use NatWest accounts to pay Israeli national health insurance via the govt website Anyone see any rationale and connection or is the obvious, the truth that they are hiding

  • sadcjp Chai5... אֶהְיֶה אֲשֶׁר אֶהְיֶה ... I am that I am (@sadcjp) reported

    @DroffoJ That has been done already but Natwest keep your money for 60 days so you have no access to cash nor your own money

  • Dave922435271 dave (@Dave922435271) reported

    @OpCryptoUK @scot_munro NatWest have blocked payments to Binance, but that say there will be no issues with me cashing in my crypto from Binance to my NatWest account. I need to find a uk crypto friendly bank, to deposit my profits into. Cause NatWest ain’t getting them….

  • brian_baileydj 🎧🎤DJ Sonic 🎶🔊 (@brian_baileydj) reported

    UK banks have become nasty towards people applying for accounts and shutting them down when u havnt done nothing like Santander,Halifax,llyods,Barclay's,NatWest,HSBC,TSB they're ran bye corporate bully's target innocent people on daily basis they could turn on you @ any point

  • DarkDingo_ Jaki Rosser (@DarkDingo_) reported

    Looking like we're about to lose our dream cottage due to a mistake by Legal and General...which was spotted a week ago but still not rectified by Natwest🤬Years of work all down the drain due to their incompetence...furious! @landg_uk @NatWest_Help #badbusiness

  • Ron_Shirt Horse Makovitz (@Ron_Shirt) reported

    @NatWest_Help Finally sorted this out. It may be useful for others who have experienced the same problem. The text message from Natwest containing my code was originally recorded as being sent TODAY. Later in the day the date was recorded as Wednesday which made sense. What an anxious time😱

  • sadcjp Chai5... אֶהְיֶה אֲשֶׁר אֶהְיֶה ... I am that I am (@sadcjp) reported

    Apparently, it's a commercial decision for NatWest to freeze and close accounts of "people" who use NatWest accounts to pay Israeli national health insurance via the govt website Natwest must know preventing payments for health insurance could have deadly ramifications

  • MC40649014 𝕄𝕁ℂ (@MC40649014) reported

    @RoyalMailHelp As my block of flats seems to be getting one delivery a week, can I walk over the road to the sorting office and pick up my post? Expecting stuff from NatWest and getting worried about nothing coming