O2 Outage Report in Totton, Hampshire, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Totton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Totton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (26%)
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Total Blackout (14%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Totton, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Internet | |
| Winchester |
Phone | |
| Southampton |
Phone | |
| Winchester |
Total Blackout | |
| Southampton |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Totton, England
Latest outage, problems and issue reports in Totton and nearby locations:
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ant Mac
(@AntMac78945117) reported
@O2 Been a customer for several years, trying to resolve a problem with your customer services team impossible, promised several call backs that’s never happened. Help please!
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ShazadaGlacier
(@GlacierShazada) reported
@O2 I’m here because I can’t view it at all. Every time I try to find it, the website just goes to my bill where there’s a break down of charges but it has no where for me to cancel the monthly charges or see what it’s for.
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Davesh
(@Davzyy) reported
@O2 why can i never get hold of any agents on the o2 online chat/ phone or whatsapp! One of your agents has totally messed up my upgrade, how do i get this rectified?!
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LOUISE
(@louiseeraines) reported
@O2 I have sent a DM. Shockingly bad service.
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Ronan
(@Ronangerard) reported
@O2 I’m a a monthly o2 customer how do I get the priority app in order to get the Greggs deal
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Sparkiemark
(@spark1emark) reported
@chrisrogan @EE @O2 Not when you can't make a f***ing phone call on 02 and have to walk half a mile down the road.
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Nicola Chalmers
(@glenry) reported
@O2 but it takes 24 hr-48 hours for a manager to phone you back. Cancelled my contract 2 days after my sim arrived as I couldn’t get a signal but still trying to charge me the full contract even though they can see I haven’t used it!
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Marsha Coupé
(@MarshaCoupe) reported
@CynthiaLarbey Shameful business practice @O2, Cynthia. I'm so sorry you're experiencing this. Maddening. Have you tweeted them the details here? I find Twitter is often more effective than the so-called 'customer service' offered up by most corporations these days.
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RAYZ
(@justicefingers) reported
@O2 switched to you before xmas. Signal where I live is patchy. At home is just about ok but a lot of areas close where I live I get no signal @EE used to be with had a faultless signal pretty much everywhere. Really regretting my switch right now. No hope of cancelling is there?
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Deanna Mauro 🧡
(@deanna_mauro) reported
@O2 Can I please get in touch with someone about reconnecting my service?