O2 Outage Report in Totton, Hampshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Totton, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Totton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (24%)
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Total Blackout (10%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Totton, Hampshire, England
The most recent O2 outage reports came from the following cities: Southampton, Cowes and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Phone | |
| Southampton |
Phone | |
| Southampton |
Phone | |
| Southampton |
Total Blackout | |
| Cowes |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Totton, England
Latest outage, problems and issue reports in Totton and nearby locations:
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 my phone service has been restricted but I’m unable to call yourselfs to make a payment... can anyone help?
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Matt Holton
(@Dive_With_Matt) reported
from
New Milton, England
@O2 I’m having an issue paying a phone bill and my phones been cut off ( no service unless using WiFi ) is there a number I can contact to talk to somebody vs talking to an automated machine about it?
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for customer service...🙄
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
Really feeling neglected by @O2. Shame to see their customer service drop to such poor levels - no responses to legitimate questions, no explanations for technical issues - disappointing at best
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🌌Xantha Moonfall🌌
(@XMoonfall) reported
from
Southampton, England
@O2 Yes please! I would love to update my Samsung, and I have been an O2 customer for years! Good luck everyone!
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
@O2 No. Simply couldn’t beat the deal I got with vodaphone and iPhone 11. Shame as I never had a problem with an upgrade before but the upgrade was more expensive than a new contract.
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Tom Nichol-Rawlings
(@Tom_NRawlings) reported
from
Locks Heath, England
@O2 I’m getting concerned by the repetitive response on the question of esim & Apple Watch 4 support, I asked before I upgraded and was led to believe this would be in place first half of 2019, we r now approaching 3 months in & nothing’s changed (1)
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ChrisStonehill
(@Up_And_Over1986) reported
from
Winchester, England
@O2 why is my signal always so bad at home..I live in a city. Time to change network I think.
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AdamLynkPhotography
(@lynkphotography) reported
from
Hordle, England
@O2 Told if cancel and payoff contracts to change name. Won't be offered same deal on new contracts as they are new deals. Been with o2 for years. Don't want anything extra just want to change name from wife to husband. Awful
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Conor O'Neill
(@conor_oneill94) reported
from
Southampton, England
@O2 I've been trying to cancel my phone insurance but keep going round in circles on your website- help a brother out please 🙏
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Rahim™ 🇲🇦🇬🇧
(@rahim94) reported
from
Southampton, England
Given that virgin mobile use @EE's network and tesco use @O2's, it's not really fair to compare them to the other 4 for coverage #Watchdog @BBCWatchdog
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Nikki Brown
(@nikkibrown63) reported
from
Romsey, England
Trying to cancel a contract with @O2 for a 96 year old totally deaf disabled lady ..... virtually impossible. Took store staff 2 hours !!! (well done them). what a total nightmare and unnecessary worry and expense 😡
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Detainment Dave
(@DavidPalman) reported
from
Southampton, England
@O2 @kevp1910 Same nonsense response I'm getting from @easyJet, Kev. On hold for two hours and nobody answering calls. It seems the bigger the company, the worse their customer service is.
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Tony Lewry
(@TonyLewry1) reported
from
Locks Heath, England
@O2 your customer service operator just hung up on me and wasn’t being very helpful ......Where’s the phone I ordered Wednesday for Thursday collection ,still not available for me to collect 😡🤬
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Euan McGrath
(@madonadventure) reported
from
Locks Heath, England
@o2 appalling customer service. Trying to help my aged mother at a stressful time and you refused to assist. #poorCustomerservice #nohelp #mobileproviderwhodoesnotcare #nevereverusethem
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Matthew Holton
(@MrMatthewHolton) reported
from
New Milton, England
Anyone else having data issues with @o2? My signal keeps dropping out randomly, 4G connectivity says it’s at full but majority of my apps take ages to load / or get stuck buffering
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Lee 🐈🤷♂️👀
(@ANeonRainbow) reported
from
Southampton, England
@O2 Hello. I have tried to access chat but all agents busy. Since yesterday, I have had no data on my phone. I have tried to turn phone on and off and it is still not working! Can this be looked into, after all O2 are number 1 for loyalty definitely not customer service...🙄
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sarah gilbert
(@diamonddivabird) reported
from
Southampton, England
Internet is messing me around. Not sure if its wifi @virginmedia or phone company @O2. It can take up to 3 days to get any notifications HELP PLEASE.
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James West
(@ejwwest) reported
from
Eastleigh, England
@SarahLudford @O2 Would be good to get a 2G signal in many parts of the country just to be able to make a call and send and receive SMS.
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Matthew Caputo
(@MatthewCaputo_) reported
from
Southampton, England
absolutely SHOCKING service from @O2 during my time working in Southampton. Intermittent calls, terrible 4G.. all for a ‘service’ I’m paying EXTORTIONATE amounts for! I need my phone for work purposes and haven’t been able to use it!.. 😡
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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alex
(@akaalexhey) reported
@O2 I’d bet money you don’t help, waffle from o2 as ever, useless customer service, absolute crooks in charge of the company, customer comes last every time at o2… 🙄 more phone companies need to take a leaf out of @EE ‘s book 🙄
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Sir Lord Duke…
(@Mg1701E) reported
@O2 wasted an hour on your instant chat to change my tariff - told new tariff would start last Sunday - guess what? It didn’t. Your customer service is actually worse than your pitiful 4G coverage. After two decades I’m done giving you my money. Hi @VodafoneUK
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George Ferguson
(@georgejferguson) reported
@O2 just went To go into a coffee Nero in Altrincham, staff were inside so shop looked open, pressed the app but went to the front door and it was closed temporarily. No I have lost use of the free coffee. Can you help with him please
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Mac✌🏼
(@_Mac95_) reported
@O2 have got the be the worst network/company ever yeno the robbin *****
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Michelle Healy
(@Meeshhealy) reported
@O2 hi I am an o2 customer and wanted to buy #LittleMix #tickets for my #disabled daughter who is a big fan and wandered about accessible seating for her… can someone please help?
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Lucas
(@LucasJTGleed) reported
@o2 Please sort your issues in the #Swindon area out. Have had my SIM replaced as having issues with mobile data - it’s clearly not the SIM as I’m still having issues. Seems like I’m going to have to waste my lunch break tomorrow to go into store and get it fixed… 😩
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Diego Elio Pettenò
(@flameeyes) reported
Me: Hey @O2, my main (4-years-old) SIM card seems to be unable to roam to Italy, while my wife's and spare 2-years-old SIMs worked fine. Can I get a replacement? O2: You should have called when you were experiencing the problem for us to troubleshoot the problem!
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Andrew
(@MinstersSoapTV) reported
@O2 I cancelled an order on Sunday and still haven't had a refund and now I've had a message from DHL telling me my phone is being delivered today. I've already spoken to 4 people on your "customer service" team....how many more before someone sorts this out
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Liza McDermid
(@sheepburd) reported
@O2 is there an issue with your payment system? Tried twice to pay bill online, called and agent tried twice. None have been successful but I am able to use the card to purchase elsewhere? I do not want a late fee on my bill. Thanks
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nehalorn
(@nehalorn) reported
@O2 Joined O2, had terrible network and internet connectivity. No incoming messages. Wanted to leave but no PAC code sent due to no incoming messages. Finally managed to get PAC code through email and left o2. Now i have early termination charges due to incorrect account closure