O2

O2 Outage Report in Thames Ditton, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Thames Ditton, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Thames Ditton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Thames Ditton, Surrey, England 04/19/2024 16:50

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (57%)

    Phone (57%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (4%)

    Wi-fi (4%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Thames Ditton, Surrey, England

The most recent O2 outage reports came from the following cities: Ealing, London, Streatham, Cricklewood, Islington, City of Westminster, Twickenham, Southwark, Tower Hamlets, Acton, Croydon, Northolt, Fulham, Ashford and Redhill.

Loading map, please wait...
City Problem Type Report Time
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Total Blackout
United KingdomStreatham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Thames Ditton, England

Latest outage, problems and issue reports in Thames Ditton and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Doing this means EVERY password has to be entered for everything. This is a REAL pain. I don't think you realise this. I did just logout and log back in. No change. Why is Seetickets no problem and Ticketmaster is a problem?

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • tony1945 Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • brineferry HeHymn ³⁰ (@brineferry) reported from Brentford, England

    @O2 are you broken

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • wlcustoms White Lotus Customs (@wlcustoms) reported from Croydon, England

    I was going to hold off until the 23 series... But god damn you @SamsungUK that s22 ultra looks amazing... @O2 what's the deal on refresh as I'm rolling with the s21 ultra currently?

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported from Croydon, England

    @O2 Because I'm a @virginmedia customer, I'm obliged to use a phone. I'm told I'm not allowed to use my PC. So the Ticketmaster site / app pops up, but there is no option to purchase. I fear this issue is because I do not have an O2 account, only Virgin Media for this.

  • Paula_Griffin65 Paula Griffin 🏳️‍⚧️ 💙💖🤍💖💙 (@Paula_Griffin65) reported from Camden Town, England

    @O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!

  • Stasisesque Lou 🐝 Lou (@Stasisesque) reported from London, England

    A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • FatimaDuerden Fatima Duerden 🇪🇺 (@FatimaDuerden) reported from Camberwell, England

    My 4G is down. Only Wifi working. @O2 is there a problem??

  • poundland_thor Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • imjoseabreu Jóse (@imjoseabreu) reported from Lambeth, England

    @O2 why so many connectivity issues 4G/5G in Lambeth?!!! I mean we are central London zone 1-2?!! How come the service is so bad here?!

  • EmlynAD Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • Indian_Thriller Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • Mountie31 Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • NorthernlyExpo Andy Denial 📸 (@NorthernlyExpo) reported from Islington, England

    @O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mehrukh90 Mehrukh Masood (@Mehrukh90) reported

    @ThreeUKSupport Iv already reached out MULTIPLE times over the phone, email and your online complaints with NO RECTIFICATION and lies after lies from your customer service reps. Its been on-going for 3 MONTHS and iv already got him a different contract with @O2 and your still trying to charge me

  • Evil__Evelyn Evelyn (@Evil__Evelyn) reported

    So paid off my iPad Pro @O2 a few days ago, and I told the person on 202 to close that entire account down eg disconnect the number and close off the iPad Pro’s account. Just rang to talk about my iPhone’s number and the idiot wants to disconnect my iphone and iPad’s number. 1/2

  • fredericboucher Fred Boucher (@fredericboucher) reported

    @O2 Why does O2 make it impossible to get older bills online? The system is antiquated, hasn't been updated for years, is confusing at best, only shows a total and requires customers to reach out to customer service. This IS basic customer service! Please fix asap!

  • michealcorleone Micheal corleone (@michealcorleone) reported

    @O2 been trying to pay my Bill for a Week if not longer last Thursday told I’d receive a call back never did been trying again all day today only to be told system not working how hard it is to pay a bill? #annoying #frustrating

  • queen_modise Queen Modise (@queen_modise) reported

    @O2 one of your employees just told me the reason the phone “disconnects” every time I call is because I’ve requested to cancel my contract. Disgusting.

  • AriGoldBT Ari Gold BT (@AriGoldBT) reported

    @molly_ella_pups Be careful though M went to lock her sim now it’s thrown her out & she cant make or receive any calls & cant get through to @O2 to get a PUC code to fix it

  • lilywarren__ Lil (@lilywarren__) reported

    @O2 @Ticketmaster Loyle Carner priority tickets all dates are listed except london, can you help?

  • TaiKamiya101 Tai Kamiya 🇪🇺 (@TaiKamiya101) reported

    @WhatsApp How do you change your number but only allow certain people to be allowed to have it? I pretty much want to prevent some people from knowing that I have changed my number more or less. @o2 can you help on this otherwise?

  • LeeLee19380526 Lee (@LeeLee19380526) reported

    @O2 come on sort this out now this is 3rd day without a line on both of our phones due to poor customer service !!! How am I meant to work with no phone taking time off work unpaid because your fraud department won’t contact me utter shambles !!!

  • carlhunter86 carl (@carlhunter86) reported

    @O2 your signal is a shambles Who are you regulated by as ive been mis sold