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O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 1 outage signal in the last 24 hours around Hayes, including 1 direct report.
  • The most common problems reported in this area mention Phone, Internet, and Total Blackout.
  • The most recent signal from this area was received Jul 3, 4:37 PM GMT+1.
  • 43% Phone (43%)
  • 29% Internet (29%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Ruislip, Harrow, Teddington, Hammersmith, and Brentford.

CityProblem TypeReport Time
Richmond Total Blackout 13 hours ago
Hounslow Internet 2 days ago
Ruislip Phone 2 days ago
Harrow Internet 3 days ago
Teddington Phone 9 days ago
Hammersmith Wi-fi 14 days ago

Nearby cities with recent reports

Richmond

1 recent signals

13 hours ago
Hounslow

1 recent signals

2 days ago
Ruislip

1 recent signals

2 days ago
Harrow

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • smileyyearwood
    Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, England

    I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

  • Astr0Isha
    Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • LeeButterley
    utterlee (@LeeButterley) reported from Brentford, England

    @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • daishughes
    daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • VictorJ1987
    Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ummnope7
    Umm...nope (@Ummnope7) reported

    @TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.

  • RopaingTamack2
    AntoineDuBridge (@RopaingTamack2) reported

    @Ligma212223 @EnglandRugby @O2 Dupont doesn't talk **** like ******* ******* silents the public while having 1 trophy and 10 caps

  • London__Smoke
    Smoke 🇬🇧 🇺🇦 🇮🇱 (@London__Smoke) reported

    @AnythingRugbyy @EnglandRugby @O2 He desperately needs a rest. He's made of scaffolding now and he's had so many bad knocks. Just let him heal so he can be around. Or let him just heal for himself the poor bastard.

  • rraanes
    Richard Raanes (@rraanes) reported

    @O2 Trying to pay my bill Online, on the app and it fails as your systems are poor. Went all the way to my local store in Glasgow to be told they cannot accept a payment. #o2

  • JamieVTodd
    Jamie Todd 🔰 (@JamieVTodd) reported

    @O2 Sort your service out so I can pay my bills, app doesn't work, direct debit hasn't been taken. Can't take it over the phone. It's been a shambles for months! Trying to pay and oh guess what, I can't and I'm about to be cut off again 🙃

  • silestanix
    Mr H (@silestanix) reported

    @O2 Why? Are you going to solve this issue today of me not being able to make phone calls here in the US?

  • carlajohno
    Carla Johnson (@carlajohno) reported

    @O2 we’re having issues with our O2 signal NN15 area, unable to make calls, when we do they cut off, we are self employed & need our mobiles for work, we have tried turning everything off etc as you have suggested to others but it’s not working. Need this resolved asap please

  • N104AP
    Ellie Winters (@N104AP) reported

    @Marooned_Sailor @O2 @Ofcom the issue with mmwave is whilst the bands were recently auctioned, theres another thing stopping the mmwave rollout which doesnt even have anything to do with the carriers, device manufacturers keep making it US exclusive, with international models not having it, so then the carriers dont build the infrastructure, so then the companies dont ship mmwave hardware, and it just goes in circles i dont think we'll ever have mmwave in this country at this rate

  • TimSEaston
    Tim Easton (@TimSEaston) reported

    So much for @o2 having best network why is you tube struggling to load on my phone in Moseley, Birmingham

  • neXXt_cavalier
    matej (@neXXt_cavalier) reported

    @TicketmasterUK @AXS_UK @O2 GIVE US OUR ARIANA TICKETS NOW THAT TRANSFER IS AVAILABLE!!!!!! yall cannot be this dense & slow