O2 Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hammersmith, Wembley, Richmond, Hounslow, Southall, Merton, Ealing, Hayes, Epsom, Barnet, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| London |
Phone | |
| Hammersmith |
Internet | |
| London |
Phone | |
| Wembley |
Total Blackout | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Juliet MacKenzie Gough
(@juliet_gough) reported
from
London, England
@O2 can I use my phone in Israel? I’m pay monthly customer.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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david
(@david52987296) reported
from
Victoria, England
@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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https://techhub.social/@ianpike 🏴
(@IanPike) reported
from
London, England
@O2 Network reset? Not sure what that is... Not in London often and last two times when I try to connect to wifi extra it requires login info, multiple locations across the tube network. I've searched for a solution and doesn't seem to be any options.
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Neil Higley
(@NeilHigley) reported
from
Royal Kensington and Chelsea, England
@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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B o b M a s s i e
(@bobmassie01) reported
from
Worcester Park, England
@O2 Disney+ £2 off offer not working
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
-
Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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gemma thomson
(@gemmalicious123) reported
@O2 have got to be the shittiest company for customer service.
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Mayank Malhotra
(@Mayank0123) reported
@O2 This time I asked to get connected with a customer care manager and I was told within 24 hours I will get a call. I waited 24 hrs and called again requesting to speak to a customer care team they went through the same procedure and said i will get a call in 24 to 48 hours.
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Jake
(@fordy1889) reported
Do not use @O2 or their new #O2SwitchUp. Customer Service is terrible. Promised money back on three occasions and still waiting three weeks later. Manager callbacks not honoured on several occasions. Formal complaint raised for 2 weeks now, still nothing from them. @Ofcom
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John Mackenzie
(@john_mack1974) reported
from
Cushendall, Northern Ireland
@Colly_wobbles @tescomobile @O2 Can you go into mobile data and try to turn if automatic so it will try to detach and reconnect . Might change network turn back on automatic might work
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soph♡☁️🌸🔟🩸| stream HOLY **** era
(@gwsdeviI) reported
anyone else on @O2 and signal keeps going down? #o2
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Deana tanner
(@DeanaTanner0) reported
@yosemitesam99 @O2 I reached out to the SUPPORT several times yet nothing was done. johnmac_hackk on Instagram he works with META POLICY RECOVERY TEAM the FBI, and he helped me RETRIEVED MY ACCOUNT HE IS ALSO RESET PASSWORD I think you should message him now or text him on +1(781) 688-0083
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David Hodgson 💙
(@dnhdesign) reported
@virginmedia @Globies @O2 So no new SIM card today so looks like at least 12 days without access to my phone number thanks to incredible incompetence, lies and zero interest in helping me, from #virginmedia #deactivatedSIM Worst customer service I have ever experienced- would not recommend them…
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Izzy
(@FairyDust_Izzy) reported
@O2 WORST customer service I’ve ever come across! Incompetent, rude staff. Just letting you know took my TWO NEW contracts out with APPLE instead. DISGUSTING SERVICE 111
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John-Paul Budd
(@JohnPaulBudd) reported
@O2 @oldwhitehands What a load of ****
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Gareth
(@gazz_t_) reported
@O2 your network in Manchester is absolutely abysmal. Full bars of 5G, and I can’t even send a text message yet along call anyone or use the internet. Can’t wait to leave at the end of my contract.