O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Ealing, Slough, Esher, Kensington, Worcester Park, Wandsworth, Wallington, Kingston upon Thames, Ascot, Barnet and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Phone | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Phone |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Dré
(@daktadre) reported
from
Merton, England
@O2 So a feeling a bit let down. I recommended 2more people to join o2 and both are showing on my referme page. Customer care promised to call me back twice in a month. No call back. I’ve sent emails with proof twice; still nothing. I’ve got 8 contracts on my account & o2 drive
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Jade Wheatley
(@JadeWheatley_) reported
from
Paddington, England
Had a ridiculous amount of issues with @O2 of late, and despite numerous calls and messages, there’s no resolution. I wish this had happened before I upgraded and then I’d just leave! We’re now another day of no service because of SIM card issues with no help! 🤬
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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imad el maoed
(@imad_el_maoed) reported
from
Paddington, England
@O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Julia Shone
(@JuliaShone1) reported
@O2 I'm trying to view and print old phone bills in my account, which I've always been able to do previously. But now I can only see bills for the last 4 months? Can you help? I can't find any customer service contact details on your website!
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David Harris
(@Kingdomencountr) reported
@O2 logged a complaint last Tuesday and was told I would hear within 5 working days. Roll on day 6 and still nothing. VERY Disappointing!
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mel
(@SWstudent78) reported
@tescomobile 2 months of no signal now.... the team still haven't called me... still paying a small fortune for 5 contracts we can't use at home... have @O2 got "permission" to fix the imaginary down mast yet?
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rashmi
(@hellolggs) reported
@O2 my voucher code for Monday movie is not working. Can you help?
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L Y N N E ⫩ 💙
(@Lynneylicious) reported
@o2 ticketmaster cancelled Gary Barlow paper tickets for Thurs &Fri and said use o2 mobile ap. tickets now on my Axs account but not showing in o2 venue ap. HELP!
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jess
(@jess74349013) reported
@DaftAsABrush21 @O2 no don’t wait no, this is a hacker in my account don’t do any of this ****
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🏴🇪🇺 Rebel Scot
(@Ind3pendent7) reported
I better get reimbursement for not having a phone service for almost a week! @O2 @ofcom
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Andy Weston
(@AbnerBrowne) reported
@O2 Hi again. I can still only see the last three bills on my account. Is this issue still ongoing?
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Kloop
(@KJLZoop) reported
@O2 it's impossible to get help on your website. It takes you round in circles and no live chat.
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Kloop
(@KJLZoop) reported
@O2 I've just requested my PAC code. So annoyed with the useless help section on your app and website