O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 01/22/2026 17:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, Slough, Hammersmith, Ealing, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow, Surbiton and Wembley.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomSlough Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • tiggsie Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • MabdiNur1 Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • oxymoron_tom Tom Bassett (@oxymoron_tom) reported from Wandsworth, England

    Is there a issue in the Earlsfield/Clapham Junction area, consistently been getting speeds of 0.01MB or no data at all @O2

  • MikeBrownnutt Mike Brownnutt (@MikeBrownnutt) reported from Merton, England

    @O2 Just renewed with you for another 18 months. Your fantastic sales advisor informed me I’ve been a loyal customer for over 8 years. Any chance of sending me something to celebrate our partnership. 🍾🎉

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Can you sort your mast out in Wimbledon please. Totally crap service for weeks and weeks and weeks. Really poor!

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

  • davidchow David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • Primrose_Hikwax Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England

    @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

  • The_Lady_Jade_X Mrs Lady Jade ❤ (@The_Lady_Jade_X) reported from London, England

    Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • rafthemaster Richard Frame (@rafthemaster) reported from Kensington, England

    @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

  • budgie Lee 'Budgie' Barnett (@budgie) reported from Paddington, England

    @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

  • boogieloo Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • RalphVarcoe Ralph Varcoe (@RalphVarcoe) reported from Merton, England

    @O2 Your own website says there’s a mast down. We had a problem quite a few weeks ago. Zero coverage makes o2 useless.

  • DenisField Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Worse customer service @o2 I give up!

  • thespacedmonkey Jonny Harris 🇬🇧 (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • Astr0Isha Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • StormKaiTasha A_Cam S Con (@StormKaiTasha) reported

    @O2 Yes I did. I keep repeating to you. O2 service is terrible.

  • s_komplete sequencekomplete (@s_komplete) reported

    Everyone I know on the @O2 network in the Kingston area has only been getting speeds of around 0.5 meg all week!! As soon as I move out of the area, getting 60-70. What's going on...?

  • lulli_gang LulliGang (@lulli_gang) reported

    @dd69_west @O2 Yeah they don’t give a **** about anyone they just say stuff for the fun on it and they owe me money the scum bastards

  • caz_08 Caz ☺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caz_08) reported

    @O2 hi I cant make it receive calls called up the store to see if can help where I bought from but they can’t help. What number can I call my other o2 phone is working fine

  • KennyPowers2008 Kenny (@KennyPowers2008) reported

    @O2 release me from contract you are the worst network provider by a mile, 14 months to fix antenna, your 5g is bullshit as well no gain over 4g

  • hwilliams2009 Helen Baker Williams (@hwilliams2009) reported

    @O2 I need the pac code to start with! I’m going around in circles with customer services getting nowhere. Please can you help!!

  • karamanugur1 Uğur Karaman (@karamanugur1) reported

    @O2 hi, my company provides a discount for O2 tarifs. Shall I swap you from another operator without changing my number? Would you handle the transfer? Your WhatsApp bot was not able to help. Thank you!

  • McGill182 Jonny Hammerstein (@McGill182) reported

    @O2,Morning there, is there an issue with the Greggs coffee voucher on the Priority app this morning? It says it is no longer available but we are within the promo dates and it is after 7am.

  • wilcochris Chris Wilcox 🌻🇺🇦 (@wilcochris) reported from Peterborough, England

    Hi @O2 Trying to sign in to my account but it’s telling me it has to send a code to continue with my password reset request. This is not what I’m trying to do. Issues with the website or a breach you’re keeping quiet about?

  • nusrawwrr 努丝拉 (@nusrawwrr) reported

    Hi @O2 , I am experiencing problems to use my mobile data in the UK and EU since yesterday. Can you help to rectify this ongoing issue?