O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 12/08/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: Hayes, London, Hounslow, Surbiton, Hammersmith, Wembley, Richmond, Southall, Merton, Ealing, Epsom, Barnet, Uxbridge, Feltham and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Internet
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomLondon Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • MissusWebb Sarah 🧡 (@MissusWebb) reported from Burnham, England

    @O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lolokaythennnn Abi🕊 (@lolokaythennnn) reported

    @virginmedia @RichardMole_ hi guys aren’t you and @O2 the biggest communications websites in the U.K.? do you remember when the website crashed when the tickets were merely announced?? yeah no excuse. priority means nothing. they are being sold online already. shocking service

  • BethanyRhodes8 Bethany Rhodes 🧜🏼‍♀️⚓ (@BethanyRhodes8) reported

    @O2 Don’t know why we thought this would work!! Struggle with signal everyday !! Might have to pay £800 for 1 ticket!!! Least @ThreeUK presale worked !!!!

  • Footy_Tipster Football Tipster (@Footy_Tipster) reported

    @TomPatTweets @O2 Can't sign in if the website is completely down fella.

  • AndyStocks_ Andy (@AndyStocks_) reported

    @O2 Your priority is as trifle as your signal, how could you not have expected this

  • missy_manic missy_manic (@missy_manic) reported

    @jayniecakes @O2 Thanks! I was worried my app was actually broken!

  • BWFCBarlow85 Martin Barlow (@BWFCBarlow85) reported

    See @O2 priority is as good as O2’s signal #nightmare #peterkaytickets #peterkay 😡🤡

  • Itslaurajane89 Laura Jane Minto (@Itslaurajane89) reported

    @linda_hotham @peterkay_co_uk @O2 It hasn't logged me out it just brings up thrbo2 priority front screen and then nothing else. I've tried logging in on the computer to the website and that just says not working. I've given up. I'll have to try for general sale on Saturday but chances are that website will crash

  • weemonty2 Claire (@weemonty2) reported

    @O2 Disgrace, finally get in after constant refresh for two hours and tickets appear gone and now selling at inflated rates on other sites. Shocking customer service from O2 today. Another reason to leave them after loyal service for over 20 years

  • CCinHR Claire Clifford (@CCinHR) reported

    @SaraThornton1 @O2 still an issue for me :(

  • leejevans Lee (@leejevans) reported

    @O2 Can’t say I’m surprised but definitely disappointed. My prediction is he will cancel the gigs due to what looks like, touts getting the vast majority and profiting on an astronomical level.