O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 01/30/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, Barnet, Slough, Hammersmith, Ealing, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow and Surbiton.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • jamesrobey1990 James Robey (@jamesrobey1990) reported from Wandsworth, England

    @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • BrianJThompson8 BrianJThompson8 (@BrianJThompson8) reported from Barnet, England

    @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • Gigiryche Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, England

    Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

  • imad_el_maoed imad el maoed (@imad_el_maoed) reported from Paddington, England

    @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hesford2007 Travis Hesford (@hesford2007) reported

    @O2 the service on mobile internet is rubbish I’ve got 4G signal and 2 bands and use the internet coz buffing so bad

  • olisquiress Oli Squires (@olisquiress) reported

    @thedogman_918 @ThreeUK @O2 O2’s service (at least where I am) are awful having been with Three before. Cannot wait to leave them

  • Misschimpgirl1 Misschimpgirl (@Misschimpgirl1) reported

    @O2 I'm trying to transfer my number to you. I popped into an o2 store and they told me to call customer service. Even though it says on your website that the store can do it.

  • RichardNSherwin Richard Sherwin (@RichardNSherwin) reported

    @O2 is priority broken as the offer for a free coffee at Greggs has been showing as no longer available/ voucher used for last week or so and I have definitely not ordered a coffee. Priority used to be so much better as at least you were guaranteed a free coffee each week at Nero

  • westhamhour West Ham Hour (@westhamhour) reported

    @O2 Every time I do this, it just says “oops, there’s been an error” can’t even login to my account as I’ve forgotten the password, and can’t reset the password because it sends a text to my phone, which has been blocked… so can’t receive this text.

  • thedogman_918 Chris Green (@thedogman_918) reported

    @olisquiress @ThreeUK @O2 I'm the opposite, virtually no signal with 3 where I work.

  • westhamhour West Ham Hour (@westhamhour) reported

    @O2 my sim has been blocked by accident and I need a PUK code. Please can you help without having to spend hours on hold?

  • dharford79 Dave Harford (@dharford79) reported

    @thedogman_918 @ThreeUK @O2 There is no tears for loyalty anymore. I left three and was same crap service

  • simonrharper Simon Harper (@simonrharper) reported

    @O2 sent you a DM as can’t hold on line to customer services any longer as I have a life Regards Simon

  • Nat97941312 Natasha (@Nat97941312) reported

    @O2 Just spent nearly 2 hours on the phone again and spoke to a very rude rep and got cut off. Again. No further forward. Absolutely shocking service. I've explained multiple times I need my number for contact with the hospital for my newborn son but no one seems to care.