O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Ruislip, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Total Blackout	3 days ago
Uxbridge	Phone	4 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Total Blackout	5 days ago
Hammersmith	Internet	9 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Vìncere. (@VictorJ1987) reported 35 seconds ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 3 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Katy Hall (@katyhall26) reported 6 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Conleth Kane (@ConlethKane) reported 6 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  James Vertigan (@jamesvertigan) reported 7 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Federica Parise (@cityposer) reported 13 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Iain Hunter (@musical_IH) reported 27 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Darren Boyle (@misterscoop) reported 27 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Savio (@savio_metal17) reported 29 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  💟 (@ShahlaaTahira) reported 29 minutes ago from Hillingdon, England

  If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

• 
  Chris Reed (@chris_reed) reported 30 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 31 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Alex Murray (@alexmurray12) reported 37 minutes ago from Hillingdon, England

  @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

• 
  Liz Rose 😍 (@esrose2003) reported 39 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Bari Heer (@B_Heer84) reported 42 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Federica Parise (@cityposer) reported 42 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Fr Chris Phillips SSC (@phillipsc) reported 44 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Federica Parise (@cityposer) reported 44 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Richard Morris (@richardmorrisuk) reported 47 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Jose Suarez (@SuarezFusters) reported 52 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alice Mowse 💙 🌱❤️ (@AliceMowse) reported 6 minutes ago

  @O2 WHY HAVE YOU PUT MY BILL UP TO £61 AND NISHIIKA DID NOT HELP ME AT ALL THIS IS HORRIBLE SERVICE

• 
  Andy charman (@Andy_charman) reported 8 minutes ago

  @mattstingray @O2 Having exactly same issue for last 3 months and @O2 have done nothing!

• 
  Sheldini (@sheldinij) reported 8 minutes ago

  Getting properly fed up now by the terrible service. Not doing what you say. Lies lies lies. @O2

• 
  Lucie Rimmer (@LucieRimmer) reported 13 minutes ago

  @O2 please can you sort out the signal on the @MiddlebrookRLP Retail part. It’s always been bad. You’re the only network that has a shop on there now and it’s ironic you can’t use your O2 phone when shopping on there. So frustrating 🙄 Even Peter Kay joked about it in his show!

• 
  Daniel Meade (@DanielMeadeNH) reported 14 minutes ago

  @wheat_daddy @O2 @O2 signal very poor down in Salisbury also, drains phone battery. Looking at changing which is again a shame, have been with you for years.

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 14 minutes ago

  Still more AI drivel from @o2 instead of actual customer service, I will not deal with AI to sort out a problem of your making, advertise goods how your prepared to sell them don't try and flimflam customers or you'll end up losing them like you have in our case.

• 
  Lauren (@Halbutt) reported 22 minutes ago

  @O2 I have sent a direct message, regarding help of changing my surname on my account, as your website wouldn't let me upload my photo.

• 
  Paul Curry (@Paulc2nd) reported 23 minutes ago

  @BillCockaCha @O2 I am having issues with it as well. They ask the same dumb questions when it's a problem with the app.

• 
  POM (@pom0021) reported 25 minutes ago

  @O2 @wtsang_ I have the same issue

• 
  Andy (@sadelta99) reported 28 minutes ago

  @O2 yet again signal issues in CB24 area - only one bar signal and 5G dropping out to 4g which is practically useless here