O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- The most recent signal from this area was received Jul 3, 4:37 PM GMT+1.
- Phone (43%)
- Internet (29%)
- Total Blackout (14%)
- Wi-fi (14%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Richmond, Hounslow, Ruislip, Harrow, Teddington, Hammersmith, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Richmond
|
Total Blackout | 2 days ago |
|
Hounslow
|
Internet | 4 days ago |
|
Ruislip
|
Phone | 4 days ago |
|
Harrow
|
Internet | 5 days ago |
|
Teddington
|
Phone | 10 days ago |
|
Hammersmith
|
Wi-fi | 16 days ago |
Nearby cities with recent reports
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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James Elston (@JamesElston3) reported from Hammersmith, England@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Paul Ferrer (@paullferrer) reported from Harrow Weald, England@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Katy Hall (@katyhall26) reported from Hammersmith, EnglandVery unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported from Harrow Weald, EnglandI've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.
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لويد سا (@iLloyd_Sa) reported from Hillingdon, England@O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tim (@UpperBullen) reported@O2 Surprise your systems are down until the sale ends
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Tom Allen (@timalongtom) reported@O2 I need a manager from your advanced team to help recover a quarantined phone number. A phone agent put an order through on a dead SIM card by mistake and it is stuck. Your DMs are currently blocked and my messages are failing to send. Please send me a private DM link.
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martha (@mxmsworld) reportedBecause of your **** signal, the skirt that was in my basket is no more and someone else is going to have it instead of me and I’m fuming @O2
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wozwebs (@wozwebs) reported@Jonny_Ham @O2 They usually limit companies who use their network to 100mb whereas unlinked I can get 700mb some cities
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AE (@Aek366) reported@cherry_ugh @O2 They depend on us just accepting it and not knowing how to deal with them legally. They back down every time. Ps I’m on o2 and the signal sucks
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Jon McNally (@Jonmc84) reported@O2 hi is it possible to have some help with paying off a expiring contract
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Pete ‘Moose’ Jousiffe 🇬🇧 🏴 (@karakashin) reported@O2 Awful service from your chat service.
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Kayleigh Anderson (@kayleigha1988) reported@O2 any idea on when the signal will return in the DN14 area please? Been without mobile signal the last few days
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Diogenes Bowl (@DiogenesBalls) reported@O2 @Virgin If you think I'm paying for a restricted line that grasses up everything I do to the woke wankers in No10, expect me to cancel the contracts and find people who respect privacy and unlimited access without government interference. #ElonItsTimeForStarLinkUK
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Stuart McBride (@stumac1987) reportedLeaving @O2 after 23 years as a customer. Very unhappy with how Mum was treated.