O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
- Total Blackout (69%)
- Internet (15%)
- Phone (15%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Ruislip, Slough, and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 9 days ago |
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Uxbridge
|
Phone | 11 days ago |
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Hammersmith
|
Total Blackout | 11 days ago |
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Hammersmith
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Total Blackout | 11 days ago |
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Hammersmith
|
Total Blackout | 12 days ago |
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Hammersmith
|
Internet | 16 days ago |
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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Joeachilles.com (@JoeAchilles) reported from Denham, EnglandMother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, EnglandSo, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Pawlie (@Si11y3gg) reported from Richmond, England@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JaG (@J4God) reported@O2 I’m IT literate. Have done all this countless times. Local O2 shop confirms that I have this issue. A common complaint in this area where they say the mast doesn’t work/is getting fixed, and/or whatever else. The problem is endemic and I feel that I am paying O2 for 0
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Lucie Rimmer (@LucieRimmer) reported@O2 please can you sort out the signal on the @MiddlebrookRLP Retail part. It’s always been bad. You’re the only network that has a shop on there now and it’s ironic you can’t use your O2 phone when shopping on there. So frustrating 🙄 Even Peter Kay joked about it in his show!
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Ikram ⚡️ (@Ikram_hhh) reported@jackalbion96 Bloody scandalous @O2 one of the worst for it
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dale clarke (@daleclarke1980) reported@mattstingray @O2 Don’t worry your bill will go up by £4 in April and they tell you it’s to improve service! Had better signal in 🇧🇬, 🇪🇸, 🇨🇭 and 🇫🇷 off the local providers than I do with one of the main players in 🇬🇧
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@JUS DEE (@JUSDEE5) reported@_Greazemoden @O2 Looool I moved from Three to O2 about 10 years ago. Recently the network has been on some joke ting. I thought O2 was the best outta all of dem. KMT
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pete (@shade1964) reported@O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!
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neni♡ 🌷 (@agb_ayline) reportedHow I wish what happened yesterday had never happened. My arm hurts so much, even though I’m so happy to see Ariana; my back hurts, my feet hurt, my whole body hurts because of the sick people who did this to me. My wrist hurts a lot. 💔 Just thinking about it makes me cry @O2 I hope you can read my email.
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Kirsty (@kirsty_32) reported@O2 really have the worst customer service. 6hours to chat to someone, missed them closing now will probably need to wait another 6 hours tomorrow 😡
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ArsenesMagicHat (@Timmah_79) reported@mattstingray @O2 I was with O2 when they were BT Cellnet they got worse and worse moved to @lebara I now pay a quarter of what I was for an excellent service, I only had one issue since moving called them and it was sorted in an 8 minute call including waiting time.
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Jayne pell (@jaynepell) reported@wheat_daddy @O2 It’s also @VodafoneUK I can’t get signal in yard!!