O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, London, Bushey, Woking, Paddington, Barnet, Hounslow, Ealing, Slough, Esher, Kensington, Worcester Park, Wandsworth, Wallington and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Phone | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Bushey |
Phone |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Jay S.
(@J5752x) reported
from
Paddington, England
Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Steve Hodgson
(@SteveHodgson1) reported
from
Merton, England
@O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Meredith
(@samkleis) reported
Absolutely shocking customer service @O2 go round in circles to speak to an agent. Spoken to two - one gave me duff advice and the other has just cut me off. Sort it out - all I want is my visual voicemail sorted. Thinking about cancelling my contract.
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wife seeker
(@Kewjonrichard) reported
@parkygreg @O2 Complain people contact which get their award about network revoked
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wife seeker
(@Kewjonrichard) reported
@O2 @OakNational They have informed me people on basic pay as you go don't get same level of support as if you take contract with direct debit. My homeline alerts now stopped working because signal too. I'm clinical vulnerable
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Andrew Orton
(@andreworton) reported
@O2 I'm trapped in a Kafka-esque nightmare. I'm trying to update my address on O2 website so I can buy a new phone because my old phone is broken. It sends a code by text message. I can't access this text as my phone is broken! Customer Services can't help. Please can you help?
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catherinebythesea
(@catherinebythec) reported
Called @O2 3 times already still not rectified my situation. Paid the outstanding balance on my phone but still being charged monthly. It seems to be a BIG problem sorting it out. Unbelievable 👎🏻
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wife seeker
(@Kewjonrichard) reported
@TheBeardedMonk @O2 He or she lies there lots of network issues mine been 8 days no calls
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Adam James Cain
(@adamJamescain92) reported
@O2 promise you one thing on a call and then don’t deliver, had nothing but issues since getting this phone
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Steve
(@SteveVanDang) reported
@ZayaJones77 @William251201 @O2 I was the same. O2 can't even march my renewal to the new customer deals they offer. Instead they offered me one £80 a year more expensive than a new customer, where as a new customer I could Quidco £45 off too. No Loyalty to existing customers. :/
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wife seeker
(@Kewjonrichard) reported
@O2 Would prefer to wake up and being able to use my phone it's been 8 days even medical alert service can't get service your putting life at risk
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Oluwa Blanco 🌬
(@oluwablanco) reported
EXCUSE ME @O2 @giffgaff THE SERVICES YOU LOT BEEN GIVING FOR THE LAST 2 ******* WEEKS IS DISGUSTING!! HOW CAN ONE NOT HAVE NORMAL CONSISTENT NETWORK FOR 2 WEEKS? DOES THIS SOUND NORMAL TO U?? IN ALL HONESTLY I WANT OUT IM LEAVING YOUR PROVIDER AND GOING TO @VodafoneUK TBH