O2 Outage Report in Hayes, Greater London, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, and Worcester Park.

City	Problem Type	Report Time
Hammersmith	Internet	4 hours ago
Wembley	Internet	2 days ago
Hammersmith	Internet	5 days ago
Wandsworth	Internet	6 days ago
Uxbridge	Phone	6 days ago
Greenford	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Katy Hall (@katyhall26) reported 15 seconds ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Hawan DE SOUZA VICENTE (@HawanDs) reported 1 minute ago from Merton, England

  @O2 is okay but when it comes to speak to customer services 😴

• 
  Darren Boyle (@misterscoop) reported 7 minutes ago from Brentford, England

  @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

• 
  Debbie Haden (@DebsHaden) reported 9 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  Dowsey (@fbateallthepies) reported 12 minutes ago from Wandsworth, England

  @O2 is the o2 network struggling .. I’ve not been able to make any calls all morning .. but have 4g and can use the internet and send messages !! @o2

• 
  mary spillane (@spillanemary) reported 22 minutes ago from Wandsworth, England

  @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

• 
  mary spillane (@spillanemary) reported 29 minutes ago from Wandsworth, England

  @O2 Pity you can’t provide consistent, reliable service in London

• 
  Marcus (@Marcus_dd1) reported 34 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Matthew Blair (@mblair35) reported 39 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Jose Suarez (@SuarezFusters) reported 41 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 43 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Ben Marshall (@marshallb60) reported 44 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  david bryant (@ladidalimey) reported 45 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Geoff Adams-Spink (@GAdams_Spink) reported 45 minutes ago from Harrow Weald, England

  So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

• 
  Caz Young (@The_Caz) reported 46 minutes ago from Wandsworth, England

  Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 49 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  julie virgo (@julie_virgo1) reported 51 minutes ago from Croxley Green, England

  @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 53 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Jose Suarez (@SuarezFusters) reported 54 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 59 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ellen Lincoln (@Bubble_Mummy) reported 5 minutes ago

  @O2 Except for when you advertise something you knowingly can’t provide. @O2 ... either that or you need a new purchasing dept, as the current one clearly can’t do simple maths, and a new IT dept so errors on your website can be updated quickly...

• 
  Browno (@OB141x) reported 5 minutes ago

  @O2 What’s the average speed it should be? I’d imagine it should at least be 10mbps Down?

• 
  Pastor Brendan (@PastorBrendan_) reported 6 minutes ago

  @O2 is your network down? Because it hasn’t been working on my phone all day. What gives?

• 
  ❤️ Fran ❤️ (@frankie_franks1) reported 6 minutes ago

  @O2 Thank you but I have now managed to get the same deal from @ThreeUK My complaint was more about the fact that instead of helping me find a suitable and/or matchable contract/offer, the advisor thought that the acceptable action to take was to hang up on a customer.

• 
  Tracey (@Larry_bo123) reported 7 minutes ago

  @O2 hi is the O2app down atm? Can’t load it on new phone or log into priority

• 
  In Need Of Talk (@InNeedOfTalk1) reported 11 minutes ago

  @O2 How do I find out if I have a 5G SIM card in my phone and if I don't, how do I upgrade to one? I keep calling customer services but the options aren't getting me anywhere and it hangs up the call.

• 
  Tim Simmons (@timsimmons_1) reported 12 minutes ago

  @O2 How on earth do I get to speak to a person for technical support?

• 
  Emily Ann Smith (@Emilydominics) reported 21 minutes ago

  @O2 again really insensitive treatment from the bereavement dept today. Just awful after 15 years of being a customer. I’ll be moving networks after this

• 
  Vincent (@goonervince) reported 23 minutes ago

  @O2 hi I am unable to get my PAC number as the 65075 number isn’t working and I am struggling to get through to customer services - could u plz help?

• 
  FrankieTazewell (@Frankietazewell) reported 25 minutes ago

  @O2 been trying to claim on my phone insurance all day. Just want to speak to a real human not a stupid automated robot. Please help before I ******* go to EE