O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, Wembley, Uxbridge, Greenford, Wealdstone, and Bushey.

City	Problem Type	Report Time
Hammersmith	Total Blackout	7 days ago
Hammersmith	Internet	12 days ago
Hammersmith	Phone	16 days ago
Hammersmith	Internet	17 days ago
Stanmore	Total Blackout	21 days ago
Kingston upon Thames	Internet	22 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported 1 minute ago from Harrow Weald, England

  I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

• 
  Sarah Ward (@tiggsie) reported 8 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Sachin Kumar (@sachink0201) reported 9 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 9 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Katherine Stephens (@love_kittyket) reported 10 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  hedara (@hedaramusic) reported 12 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Savio (@savio_metal17) reported 12 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  david bryant (@ladidalimey) reported 13 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Bari Heer (@B_Heer84) reported 13 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 18 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  Jose Suarez (@SuarezFusters) reported 19 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  John Sheppard (@johnsheppard71) reported 20 minutes ago from Chalfont Saint Peter, England

  @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

• 
  utterlee (@LeeButterley) reported 23 minutes ago from Brentford, England

  @wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.

• 
  Chris Reed (@chris_reed) reported 30 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Geoff Adams-Spink (@GAdams_Spink) reported 32 minutes ago from Harrow Weald, England

  So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 46 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Liz Rose 😍 (@esrose2003) reported 51 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  Fr Chris Phillips SSC (@phillipsc) reported 55 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Liz Rose 😍 (@esrose2003) reported 55 minutes ago from Richmond, England

  @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

• 
  Jeff Stevenson (@ukcomic) reported 59 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Krissy Dawson (@krissy100283) reported 3 minutes ago

  @O2 can you kindly explain why I've had a phone call from yourselves every day for 2 weeks when I'm a Vodafone customer??

• 
  Cal (@Calh48) reported 4 minutes ago

  @Lorna__xx @O2 Honest to goodness they are shocking. I was out today and my phone said I had two 5G bars. Couldn’t send a WhatsApp, search the internet, make a call or seem a Snapchat. Alls they say is service is fine. Dreadful if I’m home without WiFi I can’t do anything!

• 
  Vix Southgate 🦊 (@Victrix75) reported 4 minutes ago

  @O2 He spent 40mins on the call, but apparently now has a SIM card in the post. 🤯 Good job he's not vulnerable! I dread to think how you treat the aged who don't have any support at all.

• 
  Gery Wisner (@ManoryRafi) reported 6 minutes ago

  @arokorol @O2 Your network carrier is at fault.

• 
  MANUELA🇨🇭🇺🇦🇮🇱 (@MANUELA12614661) reported 10 minutes ago

  @arokorol @O2 It happened to me as well in 2024 in Jerusalem with my swiss network. Revert to your network , ask to apologize and for a small refund to give back to some Israel Charity Org.

• 
  ♡ (@baeIuxe) reported 11 minutes ago

  @O2 i messaged you about my problems with my esim

• 
  Carwyn (@CarwynElisD) reported 14 minutes ago

  @O2 how do I complain about the bad service on X from @O2

• 
  Nathan Jarvis (@NathanJarvisMD) reported 19 minutes ago

  @o2 can you please explain why O2 coverage is pretty much awful anywhere you go? You claim it’s good, but often there’s no internet access and phone signal is intermittent. Search on here to see so many people saying the same. Been the same for well over a year

• 
  antiscam (@delays83570704) reported 25 minutes ago

  @O2 dealing with a scam call which is obviously not you, one of the benefits from having an old O2 number but not being a customer you can be confident its not genuine

• 
  Chris Proctor (@ChrisProct45605) reported 27 minutes ago

  @MANUELA12614661 @arokorol @O2 You absolute retard