O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (22%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Wembley
|
Internet | 6 days ago |
|
Hammersmith
|
Internet | 10 days ago |
|
Wandsworth
|
Internet | 11 days ago |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 Pity you can’t provide consistent, reliable service in London
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Ashley Leggett (@ashley_leggett) reported from Hounslow, England@O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.
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Richard Lace (@huggyheaven) reported from Wandsworth, England@o2 I trust, if you wish to keep me as a customer, you will #DontFundGBNews
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Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
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Sachin Kumar (@sachink0201) reported from Brentford, England@O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??
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Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Ari Gork (@arigork) reported from Barnet, England@O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Caz Young (@The_Caz) reported from Wandsworth, EnglandStarting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Lexi Beqiri (@lexibeqiri) reported from Barnet, England@O2 Bought a pair of airpods in september and I have problems with the right one for over a week. It is not connecting properly. What is to be done? Thanks!
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England@O2 is okay but when it comes to speak to customer services 😴
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Caz Young (@The_Caz) reported from Wandsworth, England@MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!
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mary spillane (@spillanemary) reported from Wandsworth, England@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Yandell 💙 (@tomyandell) reported@O2 could your customer service be any worse? Second time in two days that my phone won't connect to the network and baby due imminently. Even getting in touch is a huge pain, and then when I do it's pretty hopeless
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Abi (@abi_jackman) reported@O2 Hi, I was in the queue to claim my coffee at cafe Nero but their systems went down and my code has expired. Please can I have another code?
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al stefáno (@real_rudge) reported@O2 is there currently a known issue with porting phone numbers to o2?
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Andreas Maragkos (@AndreasMaragkos) reported@virginmedia & @O2 seriously sort it out! No broadband and no mobile signal whatsoever since last night in so15?! Second time within a week over 24 hours without signal?! Not cute!
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Megan Fish (@Megbal10) reported@O2 I am an O2 customer. Bought a SIM card for £30 to use in Ireland whilst visiting my sister last week and it did not work at all. SO disappointed. Landed up buying a local sim and topped it up with data. I still have the slip and SIM card. Can I please return it for a refund?
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LFC (@ChadJones_LFC) reported@O2 signal is horrific in my area, cant make a 5 minute call without losing signal, shite.
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♥️ (@aholalife) reported@O2 utter disgrace of a company. Ask to change my payment date for 2 days later in the month and have been told I will be charged DOUBLE my airtime bill if I wish to do this! Loyal customer for 5+ years will be leaving ASAP
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Janine Booksandpictures (@Booksandpictur1) reported@O2 I gave my PAC details on Thursday afternoon to Virgin MEDIA. My number has still not ported. Can you help?
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Sivada da (@sivada_da) reported@virginmedia @O2 How long does it take to terminate my contract ? It is over 24 hours now
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S H (@SHaywardZA) reported@O2 Which network?