O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	E-mail	3 days ago
Hammersmith	Internet	3 days ago
Hammersmith	Total Blackout	1 month ago
Hammersmith	Internet	1 month ago
Hammersmith	Phone	1 month ago
Hammersmith	Internet	2 months ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Liz Rose 😍 (@esrose2003) reported 4 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Glenn macgregor (@Macgregor11) reported 8 minutes ago from Harrow Weald, England

  @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 11 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  Sarah Ward (@tiggsie) reported 13 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Gianluigi PAGHI (@Gigiryche) reported 17 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  Baisden 📸🎥 (@Stefan_baisden) reported 18 minutes ago from Southall, England

  @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

• 
  Matthew Blair (@mblair35) reported 19 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Marcus (@Marcus_dd1) reported 21 minutes ago from Southall, England

  @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

• 
  Chris Reed (@chris_reed) reported 23 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  julie virgo (@julie_virgo1) reported 24 minutes ago from Croxley Green, England

  @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

• 
  Bari Heer (@B_Heer84) reported 24 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Jose Suarez (@SuarezFusters) reported 26 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Paul Ferrer (@paullferrer) reported 27 minutes ago from Harrow Weald, England

  @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

• 
  Iain Hunter (@musical_IH) reported 34 minutes ago from Spelthorne District, England

  @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

• 
  Vìncere. (@VictorJ1987) reported 38 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Verity Powell (@PowellVerity) reported 44 minutes ago from Spelthorne District, England

  @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 52 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Liz Rose 😍 (@esrose2003) reported 54 minutes ago from Richmond, England

  @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

• 
  لويد سا (@iLloyd_Sa) reported 54 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Pawlie (@Si11y3gg) reported 59 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David charnock (@david4charnock) reported 6 minutes ago

  @ad_moran4 @EE @O2 Yeah but o2 signal and coverage is absolutley shocking

• 
  Angela Beardsmore (@ajb1975) reported 8 minutes ago

  @GreggsOfficial @o2 app machine not working in my local Greggs so had to pay full price for my coffee (had saved the £1 treat for today) and also lost out on the Greggs point when paying full price 😩😡

• 
  Julie Wong E (@Landygirl87) reported 10 minutes ago

  @O2 I can’t get through 2 customer service off my PAYG phone. 4445 keeps sending me to top up phone but it failed to top up 2 £10, but £20 has been taken from my bank account. HELP! Can’t receive text either.

• 
  Jamma (@johnboy2806) reported 12 minutes ago

  @O2 issues with Blue Monday today - it's giving me an error message!

• 
  Charlotte (@CharlotteW_R) reported 14 minutes ago

  @O2 I have. But it doesn’t change the fact that the signal is rubbish. Your map shows my location as blue - but right now, sat outside, the signal is 1 bar. If I go indoors, I’ll lose it.. so the network coverage map is wrong, sorry to say.. so what can you do?🤔

• 
  Pirate Tank (@PirateTank) reported 14 minutes ago

  @O2 Thanks for replying, ive spent 3 hours on hold, to nobody, no information. Ive decided that due to the pathetic signal I get with o2 coupled with the fact nobody will speak to me as a human to cancel all 5 contracts as they end the worst service of any uk provider ive experienced

• 
  Dan Roberts (@Dan_Roberts21) reported 15 minutes ago

  My @O2 signal has been so bad for weeks now, hardly get any now it’s shocking, phone and internet signal for over £60 and can’t use it

• 
  Nicolle ⭐️ (@_betsyboat) reported 16 minutes ago

  @O2 are you having issues with your card payment system? I’m trying to pay the reservation fee to upgrade but no method is working. Cards, Apple Pay or PayPal. I have funds in the account and have also tried 2 individual accounts Incase it was my bank.

• 
  simon lamb (@simonlamb11) reported 19 minutes ago

  @O2 I still cannot get any signal in my own home. 3 phones on your network & not one bar/signal. What am I paying for. You keep saying issues in area but this has been over 4 months. Missing important calls from hospital. Time for network change if nothing can be done.

• 
  Viridis (@Lord_Viridis) reported 21 minutes ago

  @O2 @waynetuckwell It's still doing it @O2 the app, the web, it's broken. Youve been told when it does it, what happens, and so far, after 5 months youve done nothing to fix myO2. I've DMd I've rang I've emailed. Nothing