O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (42%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Wembley, Hammersmith, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Wandsworth
|
Internet | 6 days ago |
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Uxbridge
|
Phone | 6 days ago |
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Greenford
|
Phone | 7 days ago |
|
Paddington
|
Phone | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Gem (@gadgetgem) reported from Barnet, EnglandMissed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Susan Catton (@susancatton1955) reported from Amersham, England@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Chris Reed (@chris_reed) reported from Hillingdon, England@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Ruth Maurice (@ruthie82) reported from Merton, England@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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BuryHattrick (FC) (@the53rdState) reported@aimeemaciver3x @O2 You tell em Aimee.. they are a disgrace of a company with poor customer service.. on all platforms but they don’t interact with each other
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Alex Spencer (@alexspencer1878) reported@O2 Hope your reply is quicker than your signal. Shocking at the minute.
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Nick Towers (@nicktowers2) reported@O2 what is happening with internet signal lately? Wakefield area seems to be having issues. I thought it was just near my home in wf6 but wf7 are same apparently? Can this be looked into please asni need the signal for work
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marty (@marty18519068) reported@O2 in process of switching to O2. absolutely horrible, no telephone, confusing, chaotic. Advise anyone to think again before switching. it's not worth it
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Sean Willis CFC 🦁⭐⭐🦁 (@SeanWillis44) reported@hamMan8908 @weyland76 @O2 The joke was you won't get signal in the underground
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Chad (@Chad25216451) reported@O2 O2 is **** and so are their signal O2 is **** and so are their signal O2 is **** and so are their signal #O2isshit
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Debzy G♍️🇬🇧🏴🇯🇲 (@brummiedebz) reported@O2 Any reason why the 7726 Spam Reporter never works? I forward the message but never get a response acknowledging it nor a follow up requesting the number. Is this an O2 issue?
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Judders (@ColinJudkins) reported@O2 I get into the queue (I was in before the presale started) and as soon as I was let in, it errors and won't let me get in to even search for tickets. 11th October '23, Blink 182 @ O2 London.
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Amy (@Amy97132317) reported@O2 you need to train ur staff in the recycle department and tell them about good customer service. The girl I just spoke to was rude and didn’t seem bothered about helping me!
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Shana Hendry (@Happyengland79) reportedActually disgusted at the lack of help from @O2 to sort a problem with their app! Clearly don't care about the payg customers!