O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (50%)
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Internet (30%)
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Total Blackout (12%)
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Wi-fi (3%)
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E-mail (3%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: Barnet, London, Slough, Hammersmith, Ealing, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
TV | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Chris Reed
(@chris_reed) reported
from
Hillingdon, England
@O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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☆ Liezel ☆
(@liezel_t) reported
from
Merton, England
Hey @O2 @GreggsOfficial, issues with the breakfast roll on O2 priority last week and this week not there, has it stopped now?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Ealing, England
@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Ruth Maurice
(@ruthie82) reported
from
Merton, England
@O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Howard Hardiman
(@howardhardiman) reported
@sneezy7purple @O2 Aagh, and if she's not staying there for long, it's not like you can buy a pay as you go SIM with data or anything because each ward might be a different network!
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Kevin
(@SmugFaceKevin) reported
@O2 Is that genuinely the only support you will offer?
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Travis
(@timefried) reported
@O2 There is clearly a problem with your network as you are trending on Twitter for the wrong reasons. Stop patronising people and offer proper solutions.
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Dale Watts
(@Extinguisherman) reported
@kylemossman2811 @O2 I’m now 4 weeks waiting for 4 callbacks, but they m add need to put my contract price up with now issues! If your upset like me maybe retweet using ofcom, BBCWatchdog, Martin Lewis and WhichUk tsgs
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Natalie Godwin 🐝
(@Mamamatician) reported
I really don't like paying an expensive phone contract when I have the worse @O2 signal ever. O2 has always been amazing, now in the last month I'm lucky to have internet more than I don't. How can technology advance but something like signal decline??
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A B S
(@Abbie_SK) reported
@O2 is coverage down all over the country? Signal is awful in my home town, drove to see family 3 hours away and signal is bad there, in london today signal is also bad. Can’t load google maps, Facebook, Instagram etc. I ALWAYS have to find wifi to connect to, can’t rely on 4/5g
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Kevin
(@SmugFaceKevin) reported
@O2 I have. Can I have some actual support or, failing that, please advise how I can make an official complaint.
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WIB
(@Whoisblaxx) reported
@O2 @giffgaff what’s the crack with the network being down in Devizes, Wiltshire. Says a mast problem but it’s been like this since lunch time. Phone is essentially useless as we do not have Wi-Fi in our location, or a landline so rely heavily on the o2/giffgaff. Time scale???
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Kyle Craig
(@KyleKayCraig) reported
@o2 have the worst customer service I’m mad
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Amy Harrison
(@HarrisonAmy) reported
@O2 What is your customer service number? It's no longer listed on the site