O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 1 outage signal in the last 24 hours around Hayes, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Apr 28, 5:22 PM GMT+1.
- Internet (60%)
- Total Blackout (20%)
- Wi-fi (10%)
- Phone (10%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, Wembley, Uxbridge, Greenford, Wealdstone, and Bushey.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 19 hours ago |
|
Hammersmith
|
Internet | 6 days ago |
|
Hammersmith
|
Phone | 10 days ago |
|
Hammersmith
|
Internet | 11 days ago |
|
Stanmore
|
Total Blackout | 15 days ago |
|
Kingston upon Thames
|
Internet | 16 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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James Elston (@JamesElston3) reported from Hammersmith, England@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Savio (@savio_metal17) reported from Brentford, England@O2 I can’t get the Amazon prime offer. Please help
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
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Chiswick RFC Girls (@ChiswickRFCGirl) reported from Hammersmith, EnglandHello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England@o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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James Vertigan (@jamesvertigan) reported from Ealing, England@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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Jeff Stevenson (@ukcomic) reported from Hillingdon, England@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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Sarah Ward (@tiggsie) reported from Richmond, England@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Mc (@MyApocalypse_) reported@O2 any issues in the fk2 area? The signal is absolutely horrendous right now, not even remotely worth the money paid for it right now 😡😡😡😡
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Marcia Bigg (@marciabigg) reported@O2 This isn't the network can get busy at times. This is you can't make a phone call to another person in Bolsover Town centre or use data at all. This has been the case for 2 years and all we get told is there's a fault, then 2 months later get told it's been fixed, when it hasn't.
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Siobhean 🖤 (@SiobheanG) reported@StevieDee710 @O2 Unless you're paying up a phone on a contract...(something I'd never do tbh) you should only be paying around a tenner a month...we're all usually £5/£12 a month each for our phones
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🇬🇧🦈🄰🄶🄴🄽🅃 357🦈🇬🇧 (@Adamh29A) reported@ee @O2 if yous do start to slow speeds yous better reduce the bills and prices because your in breach of contract
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Dee (@DeeOgunbiyi) reported@O2 It is absolutely unresolved and who marked it as resolved should be severely reprimanded. I raised a complaint (now two after this weekend). I *** promised a call back one week ago, and then today. Neither has happened so complaint mot resolved. So the whole matter is unresolved
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Richard Sears (@BucketofFrogs) reported@O2 hi there is there any reason why the mobile signal is so poor in HP4 postcode area ?
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Alison 🎀 (@its4lison__) reported@O2 priority link not working for pre sale concert tickets, click on it & it takes you to Ticketmaster, then says click on the o2 link & it takes you back to the priority app…not good!! 🤬
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André Walker (@andrejpwalker) reportedCongratulations to @O2 you have the worst app I’ve ever used. I’ve clicked a link in my email at least 25 times. Unfortunately I’m unable to pay my bill. I refuse to spent anymore time on this.
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Ⓜⓐⓣⓣⓗⓔⓦ 🇬🇧 (@Matthew_Delong) reported@O2 Tried that and never get the second email. Tried a second time 7-8 hours later no second email. I did not press if someone asked...., only I requested
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Hugo Michiels (@hugomichaels) reported@O2 No. I did check that as well to start. For some reason since the upgrade the signal is really bad