O2 Outage Report in Hayes, Greater London, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Wembley, Hammersmith, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, and Worcester Park.

City	Problem Type	Report Time
Wembley	Internet	2 days ago
Hammersmith	Internet	5 days ago
Wandsworth	Internet	6 days ago
Uxbridge	Phone	6 days ago
Greenford	Phone	6 days ago
Paddington	Phone	7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 2 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  dr nabila 🌹 (@nmunawar) reported 9 minutes ago from Wandsworth, England

  Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 9 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  Katherine Stephens (@love_kittyket) reported 11 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Charlene (@Peachey_79) reported 16 minutes ago from Wandsworth, England

  My mum is vulnerable and can’t use the internet... she needs help @O2

• 
  Alex (@Alx_R_M) reported 16 minutes ago from Paddington, England

  @O2 #help #GPS I have just discovered that my location cannot be seen for some apps on 4G just on WiFi connection. I do not understand this issue and I will need if possible an answer. #ThankYou

• 
  Samantha Blandy (@26samb) reported 17 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  BrianJThompson8 (@BrianJThompson8) reported 17 minutes ago from Barnet, England

  @ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them

• 
  m a r y (@maryhippychick) reported 19 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Tom Byford (@tombyford) reported 20 minutes ago from Paddington, England

  @_peetaypan @O2 If you want to keep your number you can get a PAC code by texting PAC to 65075 once you give that to your new network provider you shouldn’t have any more hassle

• 
  Avigazed (@Avigazed) reported 23 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  abena (@itsnadine_) reported 25 minutes ago from Harrow Weald, England

  @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

• 
  Tommy Pickles (@DJTommyPickles) reported 31 minutes ago from Wandsworth, England

  @O2 truly the worst customer service I’ve experienced in a long while

• 
  Sean Parry (@SeanEdwardParry) reported 37 minutes ago from Wandsworth, England

  @O2 Please help me set up visual voicemail on my iPhone SE 2020 - I’m finding it impossible!

• 
  m a r y (@maryhippychick) reported 41 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Hayden | London Event Photographer (@AdairDrivePhoto) reported 43 minutes ago from Wandsworth, England

  Hi @O2 links in your last email are not working for me. #GoDine

• 
  Charlene (@Peachey_79) reported 44 minutes ago from Wandsworth, England

  @O2 hey my mum needs help and can’t get through on phone. She’s not good with the internet... she’s trying to top up her phone but it’s not accepting any cards. It’s a new pay as you go phone ....

• 
  Alison Burns 💃🏻💋 (@AlisonBurnsy) reported 44 minutes ago from Borehamwood, England

  @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

• 
  Tania d'Alcor #FBPE 🕷🐟🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺🇪🇺 (@TaniaAlcor) reported 48 minutes ago from Kensington, England

  @No_es_bueno_Bob @O2 In west London around 2am EEweb connection went down for approx half an hour.

• 
  Caz Young (@The_Caz) reported 57 minutes ago from Wandsworth, England

  @O2 Hi! I hope you can help. I mailed o2 Recycle my old phone back in March. You have since changed providers for the recycle service and now my phone is lost. Seems like I'll never receive payment. I'd like either my phone returned or the money please.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Yasmin (@yasdems) reported 1 minute ago

  @O2 So basically you can’t help me.

• 
  Tony Crandon (@tony_crandon) reported 4 minutes ago

  @O2, you having signal trouble again NP10, keep loosing mine

• 
  TeeQ100 (@TeeQ100) reported 5 minutes ago

  @O2 when are you going to sort out the capacity issue in Manchester CC? Your data is a disgrace. Couldn’t use my bank app to unfreeze my card even tho on 5G, had to leave my shopping behind and missed my train!! This capacity issue has been going on for so months!!

• 
  Martyn (@martynhardacre) reported 6 minutes ago

  @O2 No response, can't get put through to anyone on chat. Utterly terrible service backed up by equally terrible customer service

• 
  𝐒𝐘𝐌𝐍 𝐉𝐀𝐘𝐌𝐒 (@SYMNJAYMS) reported 6 minutes ago

  @O2 hi, I sent a DM yesterday asking for help regarding with keeping my old number but haven’t had a reply yet

• 
  Kenny 🎅 (@Kenstaaa) reported 7 minutes ago

  @Zenith_UK @O2 @EE EE is terrible. Great coverage, probably the best coverage however, they charge so much more monthly than most other providers!

• 
  Anthony Rayworth (@AnthonyRayworth) reported 8 minutes ago

  @O2 why do I have a message that says 4G Calls Turned Off and why is iMessage still not working since my switch from EE

• 
  Guy cutler (@GuyGuycutler5) reported 9 minutes ago

  @o2 absolute joke of a company cant even tell what moneys they have received even when you provide them with receipt number and customer care that talk english sounds more the 3 back to @VodafoneGroup i go

• 
  Edger Hogan (@HoganEdgerGolf) reported 14 minutes ago

  @O2 is there a signal issue in NN17 currently?

• 
  frank (@frank10743117) reported 15 minutes ago

  @O2 Love how I’m not even a customer and you’ve got my bank details from somewhere and started charging me won’t say why or how they got my information and won’t refund me either ….