O2 outages and service status in Hayes, England
Service-wide status: O2
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Total Blackout, Internet, and Phone.
Share of direct reports from this area over the past 30 days.
- Total Blackout (69%)
- Internet (15%)
- Phone (15%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
O2 signals over the past 24 hours, with local activity from Hayes, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 13 days ago |
|
Uxbridge
|
Phone | 14 days ago |
|
Hammersmith
|
Total Blackout | 15 days ago |
|
Hammersmith
|
Total Blackout | 15 days ago |
|
Hammersmith
|
Total Blackout | 15 days ago |
|
Hammersmith
|
Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
-
Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, England@O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5
-
Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
-
fiono (@ksjsowhat) reported from Barnet, England@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
-
Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
-
Sarah 🧡 (@MissusWebb) reported from Burnham, England@O2 I rang 202 and they said there was nothing they could do for me, just to change my password Will text that number now, thanks for your help 👌🏻
-
Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
-
Gem (@gadgetgem) reported from Barnet, EnglandMissed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
-
Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
-
Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
-
Susan Catton (@susancatton1955) reported from Amersham, England@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
-
Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
-
Steve Hodgson (@SteveHodgson1) reported from Merton, England@O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent
-
Ari Gork (@arigork) reported from Barnet, England@O2 Any plans on enabling sms over wifi calling? I used to be with @EE and I could call and sms with wifi calling but seems your network only supports calls?
-
mary spillane (@spillanemary) reported from Wandsworth, England@O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch
-
Adeola Zain (@ZainAdeola) reported from Wealdstone, England@O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press
-
Woody (@Borehamwoodbine) reported from Borehamwood, EnglandIn over 9 years with @O2 I’ve hardly ever needed customer services help and now after 3 attempts this year with little or no help I would just like to say thanks for nothing!
-
Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
-
Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
-
Paul Lewis (@paul_a_lewis) reported from Barnet, England@O2 my wife joined O2 today and ordered a new phone however she provided you with the wrong email address, can you help change it? Thnx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Richie Joseph (@R_Joseph13) reported@O2 @O2 - Even though I was supposed to be disconnected, you took £17.99 and I spent more than an hour, with the worst colleagues based from India who had no clue what they are doing. Simply the worst customer service bar none.
-
courtney 6 (@notearsalright) reported@sunsetsari @O2 @TheO2 omg freya isn't he an icon ive never met a venue worker so lovely
-
Sheldini (@sheldinij) reported@O2 You can get your management complaints team to resolve my issue
-
Daniel Meade (@DanielMeadeNH) reported@wheat_daddy @O2 @O2 signal very poor down in Salisbury also, drains phone battery. Looking at changing which is again a shame, have been with you for years.
-
john (@jhargie4) reported@O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.
-
john (@jhargie4) reported@o2 @virginmedia @Virgin CEO LUTZ SCHUELER seems only your bot accounts actually care about the customer
-
Tom Weller (@TWeller96) reportedAvoid using @O2 for your phone! Issue raised over 5 months ago and still not sorted. So much for O2 Priority. Look elsewhere!
-
Steeley (@djsteeley) reportedEmail from @O2 did I need satellite coverage, great if bagging munros in Scotland, or alternatively trying to get a phone signal in Kirkintilloch, Chryston, @glasgowfort or @hyatt hotel in Stratford. 📱
-
Laraine Kempster (@londonlaraine) reported3 Days no service, I am 70, disabled, and your still lying saying its a Mast problem when my phone says SIM NOT PROVISIONED. I cannot make an urgent call and your chat team say they can't help. @O2
-
Charlie’s Haus (@HausofCharlie) reportedCan you fix the Adela O2 priority presale? @O2
Recent O2 reports in Hayes, England
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Hammersmith: Total Blackout
- Uxbridge: Phone
- Hammersmith: Total Blackout
- Hammersmith: Total Blackout
- Hammersmith: Total Blackout
- Hammersmith: Internet
O2 detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
-
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (9 minutes) -
Detected:
No end recorded. This alone does not establish the current status. -
Detected:
Detection ended: (52 minutes) -
Detected:
Detection ended: (39 minutes) -
Detected:
No end recorded. This alone does not establish the current status.
O2 outage reports by location
Choose a location to check local O2 reports and activity.