O2

O2 Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB4.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 12/07/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hounslow, Surbiton, Hammersmith, Wembley, Richmond, Southall, Merton, Ealing, Hayes, Epsom, Barnet, Uxbridge, Feltham and Walton-on-Thames.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomHounslow Internet
United KingdomSurbiton Phone
United KingdomLondon E-mail
United KingdomLondon Phone
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue

  • RoseHinds Rose Hinds (@RoseHinds) reported from Kensington, England

    @O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help

  • markh4780 Mark Harris (@markh4780) reported from Kensington, England

    @O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • martinkay11 Martin Kay (@martinkay11) reported from Wandsworth, England

    Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2

  • VictorJ1987 Vìncere. (@VictorJ1987) reported from Brentford, England

    Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 are you having power problems in the SW London area? I can’t get a service which is normally excellent

  • SteveHodgson1 Steve Hodgson (@SteveHodgson1) reported from Merton, England

    @O2 Hi, yes I’ve done both. Apps are so slow loading when wireless is switched off and service isn’t great on 3G or 4G. Used to be excellent

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • smuk1 Mark B (@smuk1) reported

    @O2 2 days later you reply and ask me to confirm my account details. It says everything I think about o2 and its service.

  • MDayasenaLowe Melanie DayasenaLowe (@MDayasenaLowe) reported

    @O2 Hello, I have an incorrect charge on my latest bill. Please can you help

  • WasimYounus001 Wasim Younus (@WasimYounus001) reported

    @O2 Flipping a Phone as if you are in an Action Movie. Are you lot Delusional or Just Stupid or conduct Fraud like Patricia Cobian does. Clearly if you think you are in Movie by flipping a phone shows what Stupid run your company and does this come from Lutz or someone in PR?

  • DanRichards0n Dan (@DanRichards0n) reported

    @ProPhotographyP @O2 I’m not aware of this no as I’m an existing customer.

  • Gazby77 Gary Chapman (@Gazby77) reported

    @O2 This company is an utter disgrace,no service in E4 7BE because you can't fix,or can't be bothered to fix a mast, which are routine jobs.If 02 says the job will be done on the 9th,we might as well add on at least two weeks. I suppose the excuse will be you're waitig for a part

  • JimJamJames3 James (@JimJamJames3) reported

    Hi @sainsburys @O2 can I suggest that most people wanting to use WiFi in store are doing so because they have no phone signal and requiring them to receive a code via text message to allow WiFi is completely unhelpful?

  • ShorrockB Ben Shorrock (@ShorrockB) reported

    @O2 How about some service on my phone?

  • freckulous crisps (@freckulous) reported

    @O2 Yes I have tried everything you suggest. Can you help please.

  • ShorrockB Ben Shorrock (@ShorrockB) reported

    @O2 your ****

  • allan_roberts Is It Just Me? (@allan_roberts) reported

    @O2 @GoodThingsFdn @virginmedia Still waiting a call from O2 for a bill for a SIM thats never been activated! Was mis-sold by Virgin media on one of their packages Virgin say it’s not their problem(even though I’ve never spoken to O2!)