O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, Wembley, Uxbridge, Greenford, Wealdstone, Bushey, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Phone	2 days ago
Hammersmith	Internet	2 days ago
Stanmore	Total Blackout	7 days ago
Kingston upon Thames	Internet	8 days ago
Kingston upon Thames	Wi-fi	16 days ago
Hammersmith	Internet	18 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Elaine Sheppard (@ElaineHenesy1) reported 2 seconds ago from Watford, England

  @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

• 
  لويد سا (@iLloyd_Sa) reported 4 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  N I C K 🇿🇼 (@Nick_G6) reported 8 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Dré (@daktadre) reported 15 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 27 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  m a r y (@maryhippychick) reported 29 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 31 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Jess (@MrsScreech) reported 36 minutes ago from Hillingdon, England

  @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

• 
  Neil Higley (@NeilHigley) reported 36 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Sachin Kumar (@sachink0201) reported 38 minutes ago from Brentford, England

  @O2 No, problem is NOT solved. The classical O2!! #worstcustomerservice Your rep promised & texted £13.50 will be applied in 24 hrs. It’s already 24+ hrs and nothing is visible on MyO2 app. You don’t expect me to do 50 min call back, Do you? Can you take responsibility and resolve??

• 
  daisy (@daishughes) reported 39 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported 44 minutes ago from Hammersmith, England

  @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 47 minutes ago from Southall, England

  5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

• 
  Aik Saath (@AikSaath) reported 50 minutes ago from Slough, England

  @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

• 
  Lyndall (@LyndallAnn) reported 50 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  Gianluigi PAGHI (@Gigiryche) reported 51 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  Denis Field (@DenisField) reported 56 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Jose Suarez (@SuarezFusters) reported 57 minutes ago from Ealing, England

  @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

• 
  Fr Chris Phillips SSC (@phillipsc) reported 58 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  abena (@itsnadine_) reported 59 minutes ago from Harrow Weald, England

  @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah Kennedy-Bardell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈🏳️‍⚧️ (@HannahKBardell) reported 3 minutes ago

  @O2 been sitting in one of your stores for nearly an hour now, trying to make an insurance claim, the in shop service is excellent but your systems are totally useless, online claim doesn’t work passed to 4 different people on the phone and even your staff here are frustrated

• 
  Simon (@SimonBogdon) reported 4 minutes ago

  @O2 hi hopefully you can help me …I was looking to get both an iPad…when I spoke to your colleagues at the contact centre they told me that none of the eSIM contracts have roaming included (roaming is important for me …..

• 
  Shana Hendry (@Happyengland79) reported 6 minutes ago

  @O2 are stealing from it's customers by making it impossible to claim our rewards. This will also be passed onto the ombudsman as your complaints service is ****! #evidenceforombudsman

• 
  MR NICE (@countycasual77) reported 9 minutes ago

  @O2 any chance of sorting out the service in SK3 area of Stockport the signal is down for the 3rd time in as many weeks

• 
  PB1982 (@pb1982) reported 11 minutes ago

  After 20 days and multiple calls to o2, I’ve decided to request a refund and return my order. It’s amazing how quick they work to get you off the phone and take zero accountability for the poor customer service and experience…‘£50 compensation and we’ll close your complaint’ @o2

• 
  Hockey Malcontent (@EIHLMalcontent) reported 12 minutes ago

  Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

• 
  Roxanne (@Roxannedkgg) reported 12 minutes ago

  @O2 Yeah they can’t either and the venue don’t answer their accessibility lines or emails at all which is what is needed and stated in their accessibility info to actually have the chance to get tickets. Awful, but thanks anyway

• 
  Andy (@Jimmy_Riddle71) reported 14 minutes ago

  @O2 terrible phone signal around billinge, garswood, Prescott and skelmersdale, never experienced anything like it, call quality is dire ! Cannot ring out in some cases , calls constantly drop out and break up etc..

• 
  Darran MacMaster (@DarranMacm95394) reported 16 minutes ago

  @tescomobile @O2 why is the mobile network so bad in crawley? Barely get any decent signal to check emails or online content.

• 
  *️⃣ (@noelleplay) reported 17 minutes ago

  @O2 Well the further issue is that the tickets are sold out lol