O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Ruislip, Harrow, Teddington, and Brentford.

City	Problem Type	Report Time
Hammersmith	Total Blackout	1 day ago
Slough	Phone	2 days ago
Hounslow	Internet	4 days ago
Hammersmith	Internet	15 days ago
Richmond	Total Blackout	23 days ago
Hounslow	Internet	24 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Ashley Leggett (@ashley_leggett) reported 5 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  hen (@henna_macarena) reported 5 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  m a r y (@maryhippychick) reported 5 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Nina Van Driel (@ninavdbennett) reported 11 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  daisy (@daishughes) reported 11 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Denis Field (@DenisField) reported 15 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 22 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Jeff Stevenson (@ukcomic) reported 31 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  لويد سا (@iLloyd_Sa) reported 36 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Steve Depeare (@depeare) reported 37 minutes ago from Ealing, England

  @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

• 
  Sean Flatley (@Seanielondon) reported 38 minutes ago from Hounslow, England

  @O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23

• 
  Joseph Morrison (@JosephMorrison0) reported 43 minutes ago from Hammersmith, England

  @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 44 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Stephanie Bennett (@StephsBubble) reported 46 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Amalik799 (@Amalik7991) reported 47 minutes ago from Kingston upon Thames, England

  @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭

• 
  Nick Shuttleworth (@nickshuttle) reported 53 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Federica Parise (@cityposer) reported 56 minutes ago from Brentford, England

  .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

• 
  Fr Chris Phillips SSC (@phillipsc) reported 59 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  hedara (@hedaramusic) reported 59 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Jeetesh Luhar (@Indian_Thriller) reported 59 minutes ago from Iver Heath, England

  Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Alisdair HamiltonW (@AHWilkes) reported 3 minutes ago

  I'm a loyal customer of @O2 for decades with no intention to leave but with 5 SIMs in the family & a mixture of surreptitious chicanery on tariffs and annual increases I realise I'm paying a big Loyalty Penalty. O2 price discrimination blocks the advertised deal I want😡

• 
  Fraser Cornwall🦈 (@cornwall_fraser) reported 3 minutes ago

  @EnglandRugby @O2 15 min delay would help. Think I’m gonna make it with train now moving but will be tight

• 
  Andy Mac (@Andy__Mac) reported 4 minutes ago

  @O2 @DonBramfoot you must be aware of the sheer volume of calls purporting to be from yourselves? I hang up and block (or play about and waste their time for 20 mins). But surely you should have the resources to get these clowns loacated and banged to rights.

• 
  WB (@WelshBluebird26) reported 6 minutes ago

  @O2 have the worst, absolute worst customer service experience team of all time, joke of a company

• 
  L 🤎 (@L_ren27) reported 9 minutes ago

  @O2 your customer service is as diabolical as your network coverage

• 
  Ran (@mister___ran) reported 9 minutes ago

  What an absolute **** show it is at @O2! The customer service is appalling, simply rude & not helpful in any way, shape or form. @O2 , you need to have a word with Archana, rude **** (NC358582122)

• 
  unitedexpress11 (@expressunited11) reported 12 minutes ago

  @O2 what ******** is up with YOUR TOP UP where I am trying to top up my phone number but guess what you vermin keep on saying on YOUR APP saying that its DOWN what the actual is WRONG WITH YOU OR call YOURSELVES A BIG COMPANY WHAT AN ABSOLUTE JOKE THAT IS GET IT SORTED ASAP OR ELSE

• 
  Chris (@redmeister81) reported 18 minutes ago

  @altrinchamhq @O2 Get a second sim with talkmobile (Vodafone and 3 mobile) I'm on that and BT (EE). Still have the odd issue but gives you more chance of coverage.

• 
  Elodie Genest (@ElodieGenest) reported 21 minutes ago

  @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

• 
  Straight To Hell (@Strait_ToHell) reported 22 minutes ago

  @Sjynther @O2 I agree, my signal in Church Warsop uk is awful, o2 map says mast has had issues the last few days and it's being worked on. Signal comes then goes all day meaning I keep getting a load of notifications then nothing for ages and I'm getting repetitive voicemail ones also with no actual voicemail stored. Something is broken at o2