O2 Outage Report in Hayes, Greater London, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, and Esher.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Hammersmith	Internet	4 days ago
Hammersmith	Internet	6 days ago
Wembley	Internet	7 days ago
Hammersmith	Internet	10 days ago
Wandsworth	Internet	12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Gianluigi PAGHI (@Gigiryche) reported 10 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  imad el maoed (@imad_el_maoed) reported 20 minutes ago from Paddington, England

  @O2 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 23 minutes ago from Paddington, England

  @O2 @_samanthajaynee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 27 minutes ago from Paddington, England

  @O2 @justhangingint1 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Jeff Stevenson (@ukcomic) reported 28 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  imad el maoed (@imad_el_maoed) reported 32 minutes ago from Paddington, England

  @O2 @CarolineLiggins You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Olivia Khwaja (@oliviakhwaja) reported 33 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  imad el maoed (@imad_el_maoed) reported 34 minutes ago from Paddington, England

  @O2 @borntobefiled You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  James Robey (@jamesrobey1990) reported 35 minutes ago from Wandsworth, England

  @O2 I am unable to view the bill for my new contract (where I kept my old number) in myo2 as the number is associated with old contract. Unable to speak to anyone. Woeful service.

• 
  imad el maoed (@imad_el_maoed) reported 36 minutes ago from Paddington, England

  @O2 @aimeek1234 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 36 minutes ago from Paddington, England

  @O2 @BradleyClark10 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  hen (@henna_macarena) reported 39 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  imad el maoed (@imad_el_maoed) reported 40 minutes ago from Paddington, England

  @O2 @Leighroy_xo You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  Conleth Kane (@ConlethKane) reported 42 minutes ago from Hounslow, England

  I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

• 
  imad el maoed (@imad_el_maoed) reported 46 minutes ago from Paddington, England

  @O2 @ellegraceee You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 49 minutes ago from Paddington, England

  @O2 @anja_hudson You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 51 minutes ago from Paddington, England

  @O2 @_princessnat_ You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 52 minutes ago from Paddington, England

  @O2 @nath_butler182 You are really bad company !! I asked for the costumer service to call me on my mobile, but they are ignoring my messages

• 
  imad el maoed (@imad_el_maoed) reported 55 minutes ago from Paddington, England

  @O2 I can’t make calls from my mobile even to 202 can costumer service call me please very urgent!!!!!!!!

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 56 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baz Nugent (@baznugent73) reported 2 minutes ago

  @O2 manual code & QR code wasn’t recognised at @McDonaldsUK for the free quarter pounder on Priority Moments earlier. Not sure which end the problem is with!

• 
  Kayleigh (@kthankyoubyeee) reported 5 minutes ago

  My @O2 data never works in town, might as well not be paying for it 😑

• 
  Karla (@KarlaKgregg) reported 7 minutes ago

  @O2 I urgently need your help your support don’t answer the phone and you have barred my phone 4 times since Saturday for no reason!!!!!!! As soon as I get through am leaving your shambles of a company

• 
  James WEBB (@JamesWE80469606) reported 12 minutes ago

  @O2 just awful. I have complained repeatedly and got nowhere. I pay £60 a month for 30GB of data and I can't use the phone. I get full signal and 4G yet the quality of the data connection is so weak that I cannot even use WhatsApp. 3 months now with an unusable phone.

• 
  DJ Paradigm (@deejayparadigm) reported 12 minutes ago

  @O2 @VMO2News Maybe @VMO2News can help?

• 
  Jake Kirby (@848Jake) reported 15 minutes ago from Toddington, England

  @O2 trying to cancel a SIM you set up without being asked, waiting an hour on the phone with no help yet - disgraceful customer service

• 
  John Smith (@jrs01001010) reported 15 minutes ago

  @O2 trying to sort out a sim swap, apparently there is a problem when I put the sim no. in and calling 202 just gets me cut off after a minute or two, can someone help me resolve please?

• 
  Gerald Kemp (@Gezzaleeds) reported 16 minutes ago

  Does anyone in Swansea area have trouble with @SkyUK mobile signal. I know they use the @O2 network. Last couple of months signal loss has been quite common, thinking of changing to a new provider..mobile important to my business, need reliable service

• 
  Keziah Caldwell (@olivekxc) reported 21 minutes ago

  @O2 I have been on both the app and the internet. I want to contact you regarding changing my bill date but I'm going round in circles and never get to the point on either where I can actually contact you! Please help!

• 
  David Paxton (@Dpaxton123) reported 22 minutes ago

  @O2 disgusting customer service from Azah maqsoud this morning, multiple regulated violations and refusal to log a complaint. Will be using my 14 day cooling off period to leave based on his conduct #o2 #poorcustomerservice #consumerights