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O2

O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Total Blackout.
  • 43% Internet (43%)
  • 29% Phone (29%)
  • 14% Total Blackout (14%)
  • 14% Wi-fi (14%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Richmond, Hounslow, Ruislip, Harrow, Teddington, and Brentford.

CityProblem TypeReport Time
Hammersmith Internet 10 days ago
Richmond Total Blackout 17 days ago
Hounslow Internet 18 days ago
Ruislip Phone 18 days ago
Harrow Internet 19 days ago
Teddington Phone 25 days ago

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • AndrewCarrier
    Andrew Carrier ๐Ÿธ (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @O2 Hello O2 Been a customer for 20 years or more and paid all my bills. Itโ€™s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, โ€œ5 to 6 days if you submit a complaint emailโ€ is not an acceptable response time.

  • MabdiNur1
    Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England

    @O2 Iโ€™m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • MattGauntlett
    Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes Iโ€™ve had the iPhone since the 3G and never had this before - Iโ€™ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • itsnadine_
    abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I canโ€™t add a bolt on, if I canโ€™t listen to this mix whilst on a run Iโ€™ll cry help

  • davidchow
    David Chow ๐Ÿ“ถ (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • daktadre
    Drรฉ (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. Iโ€™ve checked online and have reset my network settings. Minded to pop into @Apple

  • DenisField
    Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • thespacedmonkey
    Jonny Harris ๐Ÿ‡ฌ๐Ÿ‡ง (@thespacedmonkey) reported from Ealing, England

    Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didnโ€™t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

  • jamesvertigan
    James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday ๐Ÿ‘๐Ÿป

  • Stefan_baisden
    Baisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • daishughes
    daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but havenโ€™t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dmโ€™s๐Ÿ˜•

  • vodaka_orange
    shezza_bezza ๐ŸŒ™โ˜€๏ธColdplay are back wohooo ๐ŸŒ™โ˜€๏ธ (@vodaka_orange) reported from Hammersmith, England

    @O2 Iโ€™m treating myself to a Apple Watch because itโ€™s my birthday next month and the offer ends next Thursday ๐Ÿคฃ plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • GAdams_Spink
    Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

  • LyndallAnn
    Lyndall (@LyndallAnn) reported from Hounslow, England

    @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • challo_drfc
    Alex (@challo_drfc) reported

    @O2 has got to have the worst signal coverage in England

  • altrinchamhq
    Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported

    I've had terrible coverage from @O2 - Can't get a signal most of the time in Liverpool City Centre - At the castlefield bowl gigs - every other network my friends were on was ok, O2 failed Generally can't trust it for any coverage

  • Shammoz
    Shammoz (@Shammoz) reported

    @O2 2 weeks ago I ordered a Rolling Sim only plan from you. Sim arrived 3 days later. Its now day 10 and we cannot make calls or texts because the plan you sold is broken. WHY? Do I need to go to @Ofcom to report you or are you going to fix it? Selling deals you cannot provide.

  • AlwynLFC
    Alwyn Williams (@AlwynLFC) reported

    @EnglandRugby @O2 What a waste having a generational player yet he never gets to start for his country #*******

  • Broken_Politiks
    Des Ecksmakina ๐Ÿ‡ซ๐Ÿ‡ท ๐Ÿ‡ฎ๐Ÿ‡ช ๐Ÿ‡ช๐Ÿ‡บ (@Broken_Politiks) reported

    @O2 the staff in your Blackpool store are the laziest and most unhelpful people I have ever come across. Ridiculously poor attitude

  • JonM01
    Jonathan (@JonM01) reported

    @John34968211 @O2 @o2 i thought you didnโ€™t respond to issues on here?

  • WriterCkelly
    C Kelly (@WriterCkelly) reported

    @O2 I have an existing contract with you.I want to purchase a phone for an O2 SIM given to me by an O2 store.Your online system will not take my payment (funds are there, authorised in app).Your customer service can't find the phone I've picked.noone can take my money apparently

  • technical2626
    Al. ๐Ÿ๐Ÿš’๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ (@technical2626) reported

    @O2 a freeing of mine was sold a phone from your shop in bury a few mths ago but has had problems with it time and time again eventually going bk to o2 in Trafford centre to have it looked at only to find there is no record of this phone anywhere in records . Police investig

  • cherry_ugh
    Cherry Von Boom (@cherry_ugh) reported

    @virginmedia @O2 Day 14 of not having a working phone, of having 3 counts of fraud on my account, on having people STILL trying to hack your login page, of getting no help, and my gods, I can see why youโ€™ve been fined 28 million. And the transphobic complaints team? Chefs kiss.

  • FareJacob
    CHX Roller (@FareJacob) reported

    @O2 hi team? How long is your online Top-up system going to be down please... we've got our system details online so need to do next month by 25th July. CHX Wimpole.