O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- Internet (40%)
- Phone (40%)
- Total Blackout (20%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Ruislip, Hammersmith, Slough, Hounslow, Richmond, Harrow, and Teddington.
| City | Problem Type | Report Time |
|---|---|---|
 Ruislip
|
Phone | 8 days ago |
|
Hammersmith
|
Internet | 15 days ago |
|
Hammersmith
|
Total Blackout | 21 days ago |
|
Slough
|
Phone | 21 days ago |
|
Hounslow
|
Internet | 23 days ago |
|
Hammersmith
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Ruth Holliday (@RuthHolliday13) reported from Hammersmith, EnglandStill within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great
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David Chow 📶 (@davidchow) reported from Hammersmith, England@MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.
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Katherine Stephens (@love_kittyket) reported from Hillingdon, EnglandTrying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, EnglandTrying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Joseph Morrison (@JosephMorrison0) reported from Hammersmith, England@O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before
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لويد سا (@iLloyd_Sa) reported from Hammersmith, England@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Nina Van Driel (@ninavdbennett) reported from Windsor, England@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Lyndall (@LyndallAnn) reported from Ealing, EnglandOne thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Bari Heer (@B_Heer84) reported from Wraysbury, England@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, EnglandMy contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England@cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?
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Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, EnglandThank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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m a r y (@maryhippychick) reported from Hounslow, England@O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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JustaBoredGeezer (@BoredGeezer69) reported@O2 How crap is your MY O2 App I've been trying to upgrade my daughters phone (the contract is in my name) ALL DAMNED MORNING all I've consistently had is "oops something has gone wrong" I've had enough and after being with O2 for probably over 20 yrs I'm leaving
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Sir. Qwob (@Qwobles) reported@O2 can you double check my order has went through please when I sign in there’s nothing there
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SussexGal 🏴🇮🇪🇬🇧 (@dino868) reportedHave you read the reviews on Play Store of your app @O2?! 🤔 Since the latest update, just like me, everyone seems to hate it and has the same problems I do - it's a Crap App now tbh!! Time to sort out the issues or delete it completely... like I have!! 👋 #o2 #App #phones
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MUFC Chatter (@mufcchatter) reported@O2 Please get back to me urgently with a phone number or email address, someone I can speak to who has access to the systems from 2022-24, who can see this case history and help me. I am shocked right now that this is happening to me from one of the biggest companies in the UK.
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Jon Thompson (@JohnnyFocal) reportedStill nothing from @o2 still no phone service which they cut off without merit. Famous last words last week don’t worry we will iron out the bug with your service. That’s one way no service.
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Johnny Storm (@humantorch1036) reportedDoes anybody work for @o2 The customer service is non-existent. Sort it out.
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🇬🇧 Peter Shelley 🇬🇧 (@PeterShelley25) reported@MissWittank @O2 That’s a breach of contract by O2 so you should be free to terminate your contract without penalty
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Paul (@PaulS87W) reported@O2 can you please sort out you log in process to get into my o2 to pay a bill on a laptop. It’s an absolute joke of a process. I log in and I’m prompted to log in again to pay my bill. What’s the worst that’s going to happen someone’s going to pay my bill for me?
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Tisnov (@Eva250178) reported@O2 I have a complaint about one of your stores regarding their terrible customer service. Where do i sent my complaint to?
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JD (@JonnyDwyer6) reported@O2 whys your signal **** everywhere??