O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Ruislip, Hammersmith, Slough, Hounslow, Richmond, Harrow, Teddington, and Brentford.

City	Problem Type	Report Time
Ruislip	Phone	3 days ago
Hammersmith	Internet	10 days ago
Hammersmith	Total Blackout	16 days ago
Slough	Phone	16 days ago
Hounslow	Internet	18 days ago
Hammersmith	Internet	30 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Lyndall (@LyndallAnn) reported 5 minutes ago from Ealing, England

  One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.

• 
  James Vertigan (@jamesvertigan) reported 7 minutes ago from Ealing, England

  @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

• 
  Vìncere. (@VictorJ1987) reported 9 minutes ago from Brentford, England

  Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother

• 
  Mohamed Abdinur (@MabdiNur1) reported 10 minutes ago from Hammersmith, England

  @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 14 minutes ago from Hammersmith, England

  @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

• 
  Damian Davis (@DamianPDavis) reported 15 minutes ago from Spelthorne District, England

  @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

• 
  peter (@peter33266430) reported 17 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

• 
  Pawlie (@Si11y3gg) reported 23 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Katy Hall (@katyhall26) reported 24 minutes ago from Hammersmith, England

  Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 29 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  david bryant (@ladidalimey) reported 30 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Katherine Stephens (@love_kittyket) reported 40 minutes ago from Hillingdon, England

  Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

• 
  Chris Reed (@chris_reed) reported 41 minutes ago from Hillingdon, England

  @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

• 
  Geoff Adams-Spink (@GAdams_Spink) reported 42 minutes ago from Harrow Weald, England

  So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

• 
  Primmy💁🏾 (@Primrose_Hikwax) reported 44 minutes ago from Slough, England

  @O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able

• 
  Federica Parise (@cityposer) reported 47 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Stephanie Bennett (@StephsBubble) reported 50 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before

• 
  Chris sweet (@poundland_thor) reported 50 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Steve Depeare (@depeare) reported 52 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Alex Murray (@alexmurray12) reported 53 minutes ago from Hillingdon, England

  @O2 I now have no data signal at home, I’m having to piggy back off an EE signal from someone else’s phone, why does this keep happening! #o2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Deano... (@Frugal_ways) reported 7 minutes ago

  @humantorch1036 @O2 @Ofcom Unless an issue is happening to a certain number of people, watchdogs, official bodies, etc. Do nothing. So they just plod along, counting numbers, with little to offer. Also, there is no such thing as, "An independent watchdog/official body" - they are in each other's pockets.

• 
  claire audley (@dapsy7) reported 9 minutes ago

  @O2 trying to buy something from your shop, get to payment page and it tells me u are having issues and to call a no, only the number it tells u to call is to talk about your phone acc, btw, your app is hard work since u merged with virgin,

• 
  Rob Cur (@NC20023) reported 10 minutes ago

  @O2 why oh why have you made it so damned difficult to login to my account now that Virgin Media are involved ! All I want to do is login to my account the old fashioned way without the need to check my email, return to the original page etc…..

• 
  Emma Hawker (@emma_hawker) reported 14 minutes ago

  @O2 apologies if I misspell the name but I just spoke with someone called Oshama on the 4445 number and she has helped resolved a problem I’ve had for weeks that’s been really frustrating and getting me down, I can’t thank her enough, it’s finally being resolved 🥲🙏🏼

• 
  Victoria Hamilton (@VictoriaMh) reported 15 minutes ago

  Hi @O2, I’ve been a customer for over 20 years and I’m trying to do something as simple as upgrade my phone. Today I’ve experienced doc upload, payment, app login, chat, form failures, spent 60 minutes on hold today and still no resolution. Awful customer service. Unacceptable!

• 
  DEAN SUPPORT (@Dean_Xyber1) reported 16 minutes ago

  @lukewarm14 @O2 @virginmedia I can help send me a DM

• 
  lukewarm352000 (@lukewarm14) reported 17 minutes ago

  @O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service

• 
  TheMrsButcher (@Teldeb) reported 19 minutes ago

  @tescomobile @o2 Your mobile signal is getting worse. Terrible 😞 in Brentwood-appently broken mast for MONTHS, now really noticing it elsewhere. I am losing money as I have to take payments via my mobile connection. Are you going to fix it or do I move on?

• 
  Dillon (@Freeyourradio) reported 20 minutes ago

  There has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!

• 
  don julio act a foolio (@semiloorexo) reported 21 minutes ago

  @O2 I have just sent you a dm as I need help