O2 outages and service status in Hayes, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 9: Problems at O2
O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 4 days ago |
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Hammersmith
|
Internet | 6 days ago |
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Hammersmith
|
Internet | 7 days ago |
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Wembley
|
Internet | 9 days ago |
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Hammersmith
|
Internet | 12 days ago |
|
Wandsworth
|
Internet | 13 days ago |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Hope Fashion Stylist (@HopeVonJoel) reported from Wandsworth, England@O2 very upset by terrible customer service and rudeness by assistant at Balham branch. How do I report this incident #upset #o2 #rudeness
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Charlene (@Peachey_79) reported from Wandsworth, England@O2 Well after 3 phone calls and the staff in your Wandsworth store trying I was told I couldn’t cancel and had to wait.
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Stella Leung (@StellaWYLeung) reported from Wandsworth, England@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Eddie Clarke 🐝 (@eddieclarke96) reported from Wandsworth, England@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England@O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .
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Aik Saath (@AikSaath) reported from Slough, England@sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Claire Cottingham (@Cla_Cottingham) reported from Wandsworth, England@O2 Help. Unfortunately not which I now understand is not ideal!
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Lynsey White (@LynseyWhite2) reported from Wandsworth, England@O2 fraud team apparently sent @dhlexpressuk to pick up the phone I never wanted between 9-11am this morning...shock no one arrived, I still have a phone I didn’t order, and I still can’t get into my account to check anything is actually resolve! #worstcustomerservice
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Jack Aaron Davies (@jackaarondavies) reported from Richmond, England@O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.
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Abigail Brady (@abigailb) reported from Wandsworth, England@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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utterlee (@LeeButterley) reported from Brentford, England@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Jane Slade (@Retiremove) reported from Wandsworth, England@O2 promised to unlock my phone within 72 hours but still locked and no sign of anything happening. Worst customer service - promise and don’t deliver.
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Primmy💁🏾 (@Primrose_Hikwax) reported from Slough, England@O2 There was a mast down in my area but the matter wasn’t resolved for 3 weeks. I have data with EE on my ipad and the data wasn’t affected with them. With my phone I was unable to text, call or use my data. I don’t understand how you expect to put off £11, yet I haven’t been able
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Steve Hodgson (@SteveHodgson1) reported from Merton, EnglandWow, I’ve been with O2 for over 11 years, with 2 different contracts, never received a thing from them. Well done to you. I will be going elsewhere when my contract ends @O2
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hícaro Nicolai (@HicNicolai) reported@O2 and @Ticketmaster that’s not fair!!! I was ahead in the queue, the website crashed and now i’m not even able to click on priority!!!! WTF 🤬
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Nicola Morgan (@NicolaM26495233) reported@O2 @Ticketmaster Absolute **** show!!! O2 should really stop with selling priority tickets they fail every time to keep up with the demand! It’s literally impossible to get @Beyonce tickets this morning!!!!! No one can access o2 priority😡😡😡
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Lady Megan Rhiannon (@meganrhiannon13) reported@O2 Stop lying. This happens every time a big show goes on sale yet nothing ever changes to improve the experience. Another reason I can’t wait to leave your network!
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Matchew (@MathiasDied) reported@Crispykirk @O2 Vodafone actually give me single in mid, o2 just gaslight you into thinking their service is fine
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maximilian (@maximilianfitz_) reported@o2 **** you you nasty skanky ***** let me get my Beyoncé tickets NOW
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Éowyn (@lovegen19) reported@O2 It literally went down 10 mins before tickets went on sale...scrapers have got all the tickets
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just friendsss (@luvamywinehous) reported@O2 when i say **** you with my whole chest… I mean it
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Susie⁷ (@ToMyVHope) reported@lifeisbluengrey @O2 nope. still have 97k people in front of me. but i think presale tixs have sold out. as its going down really quickly
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Dan Hawthorne (@dan_hawthorne) reported@karldenham92 @O2 Literally! It frustrates the hell out of me. Now we’re going to end up paying resale prices. How are we still having problems like this in 2023? Did Taylor Swift teach you nothing @Ticketmaster? 😭
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Reianah🇯🇲 (@Reianah2) reported@O2 The app is down still Kmt