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O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, and Wembley.

CityProblem TypeReport Time
Hammersmith Total Blackout 1 month ago
Hammersmith Internet 1 month ago
Hammersmith Phone 1 month ago
Hammersmith Internet 1 month ago
Stanmore Total Blackout 2 months ago
Kingston upon Thames Internet 2 months ago

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • RuthHolliday13
    Ruth Holliday (@RuthHolliday13) reported from Hammersmith, England

    Still within my 14 day grace period with @O2 having so much trouble actually speaking to a human about my issue I’m so tempted to cancel cause this stupid system keeps just hanging up on me and it’s been 3 days since I requested they transfer my number… not great

  • 26samb
    Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • ukcomic
    Jeff Stevenson (@ukcomic) reported from Hillingdon, England

    @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Hillingdon, England

    @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • hedaramusic
    hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Astr0Isha
    Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • nickysinclair
    Nicky Sinclair PGA (@nickysinclair) reported from Windsor, England

    @O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • ZainAdeola
    Adeola Zain (@ZainAdeola) reported from Wealdstone, England

    @O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press

  • Marcus_dd1
    Marcus (@Marcus_dd1) reported from Southall, England

    @O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wonder_bob
    Bob (@wonder_bob) reported

    @O2 @ad_moran4 💯 stay away from O2, signal is woeful everywhere. Sort your deal out with EE, you will regret it if you go to O2. I had loads of issues and raised incident tickets and they just kept saying there was nothing wrong. Useless network

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @tehscreener @O2 Remember they know that their masts do not work so don't let them chat crap to you 😎

  • ceeveepee
    Charl (@ceeveepee) reported

    @O2 I’ve tried to top up my mum’s PAYG phone twice via 4444 and it has failed. The money shows now as pending being taken on the bank but the message on the phone said it hasn’t gone through. Is there an issue.

  • cryptoesim
    CryptoeSIM.io (@cryptoesim) reported

    @ungodlywheesa @O2 That's a bummer! What phone are you using? Most phones from 2020+ support eSIM now. If yours doesn't, it might be time for an upgrade — and when you do, we've got you covered in 190+ countries

  • m11fyf
    Matt Fleming (@m11fyf) reported

    Shocking that we are in 2026 and yet the south west of the UK (Cornwall) still doesn’t get signal! Get with it @O2

  • XxSammie_89xX
    Samantha♥️ (@XxSammie_89xX) reported

    @O2 who thought it was a good idea to do maintenance work to the network for 10 days!! No signal, no data, are you reimbursing our contracts for 10 days seeing as we are paying for a service we cant even get for a week and a half!???

  • Shel_33x
    Shel🖤 (@Shel_33x) reported

    @O2 any update on the mast in pl24? 2 days can't phone anyone and no signal 😬

  • tehscreener
    Damn i (@tehscreener) reported

    @Happyengland79 @O2 will put in a formal complaint later, bloody joke of a network

  • SiArmstrong_
    Si Armstrong (@SiArmstrong_) reported

    @ad_moran4 @markcallow10 @O2 O2s signal is terrible mate

  • alslhvc
    mira (@alslhvc) reported

    @O2 you charged me x2 for my bill this month and I can’t access my account or your website for contact support?