O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Ruislip, Slough, and Hounslow.

City	Problem Type	Report Time
Hammersmith	Total Blackout	5 days ago
Uxbridge	Phone	7 days ago
Hammersmith	Total Blackout	7 days ago
Hammersmith	Total Blackout	7 days ago
Hammersmith	Total Blackout	7 days ago
Hammersmith	Internet	12 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Glenn macgregor (@Macgregor11) reported 2 minutes ago from Harrow Weald, England

  @O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now

• 
  Ashley Leggett (@ashley_leggett) reported 12 minutes ago from Hounslow, England

  @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

• 
  Dré (@daktadre) reported 17 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  لويد سا (@iLloyd_Sa) reported 17 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Neil Higley (@NeilHigley) reported 19 minutes ago from Royal Kensington and Chelsea, England

  @O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?

• 
  Nick Shuttleworth (@nickshuttle) reported 22 minutes ago from Ealing, England

  @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

• 
  Liz Rose 😍 (@esrose2003) reported 25 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Jose Suarez (@SuarezFusters) reported 30 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Richard Morris (@richardmorrisuk) reported 35 minutes ago from Richmond, England

  Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

• 
  Matthew Blair (@mblair35) reported 35 minutes ago from Kingston upon Thames, England

  @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 37 minutes ago from Hounslow, England

  @O2 Phone masts are down at my work and home so not good.

• 
  david bryant (@ladidalimey) reported 37 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  💟 (@ShahlaaTahira) reported 40 minutes ago from Hillingdon, England

  So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog

• 
  Bari Heer (@B_Heer84) reported 44 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported 46 minutes ago from Harrow Weald, England

  I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

• 
  m a r y (@maryhippychick) reported 49 minutes ago from Hounslow, England

  @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

• 
  Federica Parise (@cityposer) reported 50 minutes ago from Brentford, England

  @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

• 
  Chris sweet (@poundland_thor) reported 51 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  Chiswick RFC Girls (@ChiswickRFCGirl) reported 52 minutes ago from Hammersmith, England

  Hello @O2 and @Apple I continue to have multiple daily issues with network dropping on my XR. You have known about this issue since December 2019. Any update on a fix??

• 
  peter (@peter33266430) reported 54 minutes ago from Slough, England

  @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ★ lauren ★ met yves!!! ★ 🍉 (@sapphicsforchuu) reported 3 minutes ago

  o2 please fix o2 priority presales for the love of god I cannot count on one hand anymore how many times I’ve gotten to the front of the queue for there to be no presale and it just takes me to the event listing and it just happened again with adéla FIX IT @O2

• 
  Rachael Mcmurray (@_mcmurray) reported 4 minutes ago

  Why is the O2 online shop not working? Been trying to upgrade my phone for days now. Just keep getting a opps page @O2

• 
  Craig Turnbull (@pooliemadone84) reported 5 minutes ago

  Hey @O2 can you kindly improve your service regards all customers in TS24/TS25/TS26

• 
  Siany 💙🧵👨‍👩‍👧‍👦🐈NHS 🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@sianymarv) reported 12 minutes ago

  @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr 😖

• 
  JB (@ozzybn1989) reported 13 minutes ago

  Signal issues again @O2 — getting boring now.

• 
  🎗️Turnbull and Proud 🍉💚🏳️‍🌈🏳️‍⚧️ (@Dgooch66) reported 14 minutes ago

  @hornysince6 @O2 If that's the way to you feel then feel free to **** off and stop bothering me

• 
  Christopher McLarnon (@mclarnonc) reported 20 minutes ago

  @O2 so another 30 minutes of my life wasted. In writing this afternoon you promised a replacement device would be sent out and you are now reneging on that. Really very poor service to a customer of 10 years plus.

• 
  wise151721 (@wise151721) reported 22 minutes ago

  @O2 the worst service & customer service I have been receiving for the last few months - just being fobbed off - not getting a service that I’m expected to pay for NO ANSWERS!!!!!

• 
  pete (@shade1964) reported 25 minutes ago

  @O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!

• 
  Michael Curley (@Mcurley40Curley) reported 26 minutes ago

  @KinkygroovyHez @EE @O2 are a nightmare as well nine weeks to cancel a sim only contact!!