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O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 42% Phone (42%)
  • 31% Internet (31%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, Worcester Park, and Wallington.

CityProblem TypeReport Time
Hammersmith Internet 2 days ago
Wandsworth Internet 3 days ago
Uxbridge Phone 3 days ago
Greenford Phone 4 days ago
Paddington Phone 4 days ago
Hammersmith Total Blackout 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?

  • susancatton1955
    Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

  • Sheena81
    Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • carboncoach
    Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April

  • poundland_thor
    Chris sweet (@poundland_thor) reported from Richmond, England

    @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • CCTVinCare
    💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • esrose2003
    Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • AddingtonSteph
    Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • SallyGilchrist1
    Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • tony1945
    Tony Crean (@tony1945) reported from Richmond, England

    @NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...

  • Gavlar321
    Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?

  • EmlynAD
    Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England

    @O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔

  • MattGauntlett
    Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Kaiii_xo
    k (@Kaiii_xo) reported

    @O2 hello trying to get my movie Monday code and it’s not working! Please help!

  • jamesma1985
    bigjimmyshef (@jamesma1985) reported

    @virginmedia @O2 Is this why broadband in Sheffield is so terrible lately??? If not what’s going on? Awful service currently

  • SarahDi82698246
    Sarah Dickson (@SarahDi82698246) reported

    @ZarinsAndrew @virginmedia @O2 Thank you for the updates! The chap I spoke to yesterday promised to phone back with a resolution but I've heard nothing since, will chase up tomorrow.

  • ahc72
    Tony Coleman (@ahc72) reported

    @AXS_UK @axs @O2 Can i have my tickets sent as e tickets please as clearly there has been some issues your end

  • franca_gaiteri
    Franca Gaiteri (@franca_gaiteri) reported

    @O2 Help please, trying to book midweek tickets for Ice skating but the Priority discount code isn’t working.

  • mixey2
    Stacey Lane (@mixey2) reported

    @O2 hi I have sent a DM regarding my contract if someone could help me out please

  • uk_magma
    UK-MAGMA 🇬🇧 (@uk_magma) reported

    Today, I ended my relationship with @oneplus phones. #Oneplus @OnePlus_UK . I have literally gone from being fanboy to hater. Thread: Awful UK availability of flagship models. What about on @O2 ? Non existent after 6T. Oppo merge OS disaster. Budget flagship killer > flagship££

  • ahc72
    Tony Coleman (@ahc72) reported

    @AXS_UK @axs @O2 Could some one please confirm the position as no responses to the messages yesterday. This is an issue when you wont take calls

  • RichardHofman33
    Richard Hofman (@RichardHofman33) reported

    @O2 Please, why do you lock phones just to your O2 network without the consent of the customer? I had asked for unlocking my phone but it's about 1 week already and there is nothing done and no message from your company when that unlocking will be done.The chat room doesn't work

  • Louperb
    Lou (@Louperb) reported

    Hi @O2 how can i contact you about my phone contract? Been all through the app but can’t find the help I’m looking for.