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O2

O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout, Internet, and Phone.
  • 69% Total Blackout (69%)
  • 15% Internet (15%)
  • 15% Phone (15%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Uxbridge, Ruislip, and Slough.

CityProblem TypeReport Time
Hammersmith Total Blackout 11 days ago
Uxbridge Phone 12 days ago
Hammersmith Total Blackout 13 days ago
Hammersmith Total Blackout 13 days ago
Hammersmith Total Blackout 13 days ago
Hammersmith Internet 18 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Amalik7991
    Amalik799 (@Amalik7991) reported from Kingston upon Thames, England

    @DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. ๐Ÿ˜ญ

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service theyโ€™ve provided me at my new property? I wasnโ€™t expecting to be charged extra for this mess up on their side so itโ€™s a no thanks from me.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. ๐Ÿ“ถ๐Ÿ“ฑ๐Ÿ“ž

  • esrose2003
    Liz Rose ๐Ÿ’™ (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they donโ€™t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • NeilHigley
    Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England

    @O2 your 4G is worse than a late 90โ€™s dial up, when it works of course. As you are consistently failing to provideโ€ฆwell any service what so ever, I can break my contract no questions ask and go back to @EE that I wish Iโ€™d never left?

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @O2 Hello O2 Been a customer for 20 years or more and paid all my bills. Itโ€™s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, โ€œ5 to 6 days if you submit a complaint emailโ€ is not an acceptable response time.

  • alexmurray12
    Alex Murray (@alexmurray12) reported from Hillingdon, England

    @O2 I now have no data signal at home, Iโ€™m having to piggy back off an EE signal from someone elseโ€™s phone, why does this keep happening! #o2

  • Si11y3gg
    Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 Iโ€™m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • misterscoop
    Darren Boyle (@misterscoop) reported from Brentford, England

    @O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • DenisField
    Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • paullferrer
    Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    Iโ€™ve been with @O2 for 7 years. Iโ€™ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • depeare
    Steve Depeare (@depeare) reported from Ealing, England

    @O2 Iโ€™ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • DebsHaden
    Debbie Haden (@DebsHaden) reported from Slough, England

    @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasnโ€™t happened. So still paying out for it. Not happy at the moment.

  • GAdams_Spink
    Geoff Adams-Spink (@GAdams_Spink) reported from Harrow Weald, England

    So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pooliemadone84
    Craig Turnbull (@pooliemadone84) reported

    Hey @O2 can you kindly improve your service regards all customers in TS24/TS25/TS26

  • i_Charizard
    Monk (@i_Charizard) reported

    @virginmedia and @O2 are killing me. 14 hour shift and I get home and my WiFi isn't working and it's taken me 25 mins to send this tweet cos o2s network is shite

  • Halbutt
    Lauren (@Halbutt) reported

    @O2 trying to change my surname and it won't let me upload my marriage certificate. Even though it's jpg. My local O2 store in Romford, wouldn't help at all.

  • wtsang_
    Wing Tsang (@wtsang_) reported

    @willyepp @O2 Iโ€™m having the same issue and o2 asked where the app and my phone was โ€œup to dateโ€ ๐Ÿ˜ข

  • ThatBloke0101
    Mr H (@ThatBloke0101) reported

    @O2 you claim you have the perfect connection..so why am I getting slow loading times for normal Web pages when in built up areas? Last week at Ashton Gate, Bristol. No signal. Right now, im in Weston-Super-Mare in a trading estate with a god awful signal.

  • Loatesy95
    STEVEN LOATES (@Loatesy95) reported

    @O2 Iโ€™ve travelled all over the place this year and Iโ€™ve just started noticing how frequent it drops off. Motorways, town centres, the whole area around my house. Not something I had issues with before but this year it seems to be getting worse

  • JulieTessa46
    Julie Dickerson (@JulieTessa46) reported

    @mattstingray @O2 Iโ€™m finding exactly the same and their response was use WiFi calling! A great help when you donโ€™t have access and need to make a call.

  • lmclells90
    Lauren McLellan (@lmclells90) reported

    @o2 Now I am receiving threatening messages to say my account is going to be suspended, I owe additional charges and my credit rating will be affected. I am 6 days post partum and was v poorly giving birth having me rushed into hospital as an emergency. I do not need this.

  • sianymarv
    Siany ๐Ÿ’™๐Ÿงต๐Ÿ‘จโ€๐Ÿ‘ฉโ€๐Ÿ‘งโ€๐Ÿ‘ฆ๐ŸˆNHS ๐ŸŒˆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@sianymarv) reported

    @O2 possibly the worst messaging chat bot EVER!!! Grrrrrr ๐Ÿ˜–

  • Paulc2nd
    Paul Curry (@Paulc2nd) reported

    Hi @O2 Do you know there is a problem with your app & website. You can't make a payment on the site. It keeps kicking you out with an error "ERR_TOO_MANY_REDIRECTS". I have seen other people are having the same issues. Can you please fix it ASAP. People have bills to pay.