O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (42%)
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Internet (31%)
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Total Blackout (21%)
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Wi-fi (3%)
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E-mail (2%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wandsworth, Uxbridge, Greenford, London, Paddington, Wealdstone, Barnet, Kensington, Bushey, Woking, Hounslow, Ealing, Slough and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Wandsworth |
Internet | |
| Uxbridge |
Phone | |
| Greenford |
Phone | |
| London |
Total Blackout | |
| Paddington |
Phone |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 Ah ok thank you. I’ve realised that my free trial with Calm has expired - how can I find out how much this is meant to cost? I’ve been charged twice and was not reminded that it would charge me this month please help
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Martin Kay
(@martinkay11) reported
from
Wandsworth, England
Did @O2 iphone recycle thing (diff login to normal O2... would help if they told you 🙄), was quoted £132. Then get message they’ve revised value to £28. 79% reduction. Zero explanation as to why. I’ll have that phone back then #o2recycle All a bit #GreedierO2 than #GreenerO2
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Hayden | London Event Photographer
(@AdairDrivePhoto) reported
from
Wandsworth, England
Hi @O2 links in your last email are not working for me. #GoDine
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@ShieldingG @O2 Now there’s an idea. I wonder where the cleaners put it. I’ve only ever used it for my Dalek thing - never plunged a sink in my life.
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Alison Cameron🐟
(@allyc375) reported
from
Kensington, England
@O2 I have serious health issues hence a working phone is essential. Hope I get well enough to go in to your Kensington branch & sort out this weird problem. TY
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Mark Harris
(@markh4780) reported
from
Kensington, England
@O2 looks like it’s gone down in London!!!! Any update on this would be helpful 🤷🏽
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dr nabila 🌹
(@nmunawar) reported
from
Wandsworth, England
Topped up my data TWICE in one hour and was only using what’s app. Called @O2 who explained to me that streaming movies takes a lot of data. I was not streaming movies. “Sorry we can’t provide you with any help at this time”Is there any accountability whatsoever ? Doesn’t seem so
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Vìncere.
(@VictorJ1987) reported
from
Brentford, England
Thanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Rose Hinds
(@RoseHinds) reported
from
Kensington, England
@O2 hi I’ve been charged extra this month for my phone / Apple Watch bill. Please could someone help me and explain why / resolve the issue
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Serious network issues with @O2 - calls not connecting or dropping after 30secs all morning!!
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Robert Valentine
(@NeedMoreTea) reported
from
Kensington, England
@O2 I get masts break down etc, but two weeks is quite a long time.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Red Steve
(@Steve_Red_Beard) reported
@dhlexpressuk I ordered a package through my mobile contract provider @O2 the other day, I was very happy to see their usual delivery service was changed to your company. The experience was like night and day....from order to delivery, I knew where my item was in the process.
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Dan Yeandle
(@danyeandle) reported
@O2 when is the issue in GL18 going to be fixed? Signal has been basically non existent for probably a week now?
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paddington
(@paddingtonkay) reported
@O2 4 phone calls, 1 week later trying to get my old number onto new phone! Still no joy! As a business customer expect better service than this! Going to cancel unless resolved #customerexperience #badservice #poorcustomerservice
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Pilgrim Beart
(@pilgrimbeart) reported
We just had a power cut and our mobile signal disappeared too - I thought that wasn't supposed to happen @O2 ?
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Neil
(@NeilCjustliving) reported
@O2 I’m having an issue setting up a new sim and trying to port my number. Is there a telephone number I can call ?
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Em
(@emilyrxsemakeup) reported
@tescomobile @tescomobile your customer service is appalling, my phone has been stolen and cannot afford to replace it at the moment, but you are still making me pay for my usage when IM NOT USING ANYTHING can’t wait for my contract to be over so i can go to @O2
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Chris Quinn
(@chrisquinny01) reported
Having issues with My o2 @O2 ?
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Jacob
(@jacobtomostyler) reported
@O2 hey my mom wants it to be that inside of getting a text to say she had a miss call. She wants it to be that she gets notified that she has a voicemail? I read a while back how you have to cancel one out to use the other? Can you help? Her voicemail doesn’t show up on WiFi
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Kate Moran
(@askfamilylawyer) reported
@O2 been trying to sort an upgrade for the last few days but app&your website keep crashing. Even tried to speak to an o2 sales bot on your whatsapp chat but noone joined. #frustrated Wouldn’t want to have to defect to another network after 15 years but may have to #pleasehelp
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Martyn Douglas
(@II_dougster_II) reported
@O2 Thanks for the help...I may of missed this information on the SIM card packet but maybe it would be good to make the info more obvious if it’s there or put a separate litre leaflet in telling people what to do...but again thanks :)