O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 01/31/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: Wandsworth, London, Barnet, Slough, Hammersmith, Ealing, Southall, Paddington, Fulham, Hayes, Hounslow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomWandsworth E-mail
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • ruthie82 Ruth Maurice (@ruthie82) reported from Merton, England

    @O2 it’s 10am now - as an O2 customer I have now missed out on the 9:30 slot for the O2 December dates and rapidly loosing my chance at the rest. Not good enough.

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • SallyGilchrist1 Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • Gavlar321 Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • chris_reed Chris Reed (@chris_reed) reported from Hillingdon, England

    @O2 any Ida how long your site will be down for? I want to get a bolt on that works for Turkey, and I’m just about to take off…any advice?

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • allyrose77 Ally W R (@allyrose77) reported

    @o2 when are you going to fix the masts in Aberdeen??? It's been 3weeks and your leaving vulnerable people at risk. Do something about it.

  • BoofDaddi JIGGAVEL 🇬🇩🇯🇲 (@BoofDaddi) reported

    @o2 why is your signal so so **** these days?

  • BL0CKM30UT riley!! max mayfield #1 defender (@BL0CKM30UT) reported

    @UpsideDownScoop @O2 @virginmedia this is a horrible idea??

  • AneesLDS 🇵🇸 (@AneesLDS) reported

    Why is joining as a new customer always better than upgrading as an existing customer?? Lowest price sim only upgrade with o2: £19 p/m for 6gb data Uswitch new customer deal: £8.50 p/m for 50gb data @O2 care to explain?

  • webjenny ᴊᴇɴɴʏ❁ (@webjenny) reported

    @O2 @virginmedia day 47 now & I still can’t access MyO2 via app or online. I’ve tried using a new email address to sign up but when I try to link my O2 account to Virgin I get told my date of birth and postcode details don’t match! No one seems able to help.

  • WayneBurton1991 Wayne Aaron Burton (@WayneBurton1991) reported

    @HalifaxBank o2 account was hacked and they set up 3 direct debits. O2 confirmed all numbers were cancelled and nothing would go out then im hit with a £450 bill. I then do indemnities with halifax to claim this back ans they are rejected by o2, wtf is going on @O2

  • mccaffertyfan_ . (@mccaffertyfan_) reported

    @UpsideDownScoop @O2 @virginmedia They did the same for squid game s2 and like half of it got spoiled dude do they never learn

  • m_mxrtha 💗 (@m_mxrtha) reported

    @O2 the Tony’s chocoloney link is broken

  • WillPyeEA Will Pye (@WillPyeEA) reported

    @O2 I have been a customer since 2014. In my town Beccles there is no signal. I have flagged the issue and will not be paying my bill into issue is resolved. It's been terrible since the 5g switch and is getting worse. Other networks such as EE have signal.

  • P5ych1cPoet Name (@P5ych1cPoet) reported

    @O2 @virginmedia Not even your own virtual chat assistance can help by looks of it. Checking the website and that's all upside down too. Apparently there's a balance for £28.98 in the Make a Payment with a billing account ref to add. WTF is going on with my number?