O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (51%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: Wandsworth, London, Barnet, Slough, Hammersmith, Ealing, Southall, Paddington, Fulham, Hayes, Hounslow and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Wandsworth |
||
| London |
Total Blackout | |
| Barnet |
Phone | |
| London |
Internet | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Sally Gilchrist
(@SallyGilchrist1) reported
from
Wandsworth, England
@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Sheena Watts
(@Sheena81) reported
from
Kensington, England
@MoneySavingExp Is this every network? @O2
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Matt Gauntlett
(@MattGauntlett) reported
from
Watford, England
@O2 I need help ASAP please
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💜💚Care Campaign For The Vulnerable💚💜
(@CCTVinCare) reported
from
Gerrards Cross, England
@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Gem
(@gadgetgem) reported
from
Barnet, England
Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Dave Hampton 🌍🌳
(@carboncoach) reported
from
Kensington, England
Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Gavin 🇺🇦
(@Gavlar321) reported
from
Wandsworth, England
@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
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Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Susan Catton
(@susancatton1955) reported
from
Amersham, England
@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
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Liz Rose 😍
(@esrose2003) reported
from
Richmond, England
@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Jason MacKenzie
(@jasonmackenzie) reported
from
Merton, England
16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Stephanie Addington
(@AddingtonSteph) reported
from
Richmond, England
.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Cathy Blake
(@CathyBlake15) reported
@RevRichardColes @O2 If you find out, PLEASE let me know ! Have so many issues and the shop is no help.
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Lydia Walker
(@LydiaWa93556202) reported
@RevRichardColes @O2 I’ve just been to an @02 shop and the human beings in there couldn’t have been more helpful, sorted my problem at no charge.
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JackMI
(@YepJustJack) reported
@kyle_harring @O2 Ok, I give up trying to explain this to s/one who can’t or won’t listen - but wants people to understand when his own silent disability kicks in. Yr right & everyone else is wrong. Better? I hope next time you break down, that others see past external appearances. Bye.
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Stu
(@iamstu9) reported
@O2 can’t buy any sim deals as your websites are down, every redirect 404 error (@MoneySupermkt @UswitchUK)….. #o2down
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Viv
(@Vivtheelf) reported
@RevRichardColes @O2 Tell them you want to terminate your contract. You will get through sharpish.
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Alexandra Lates
(@Alecssa76) reported
@O2 what is going on with your network? It frustrates me so much that I cannot do anything on my phone! The signal is terrible! 😞😞😞 I wish I can end my contract NOW! #o2network
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Driift Live
(@DriiftLive) reported
@si_hunter1 @O2 sorry to hear you are having problems. Please DMs and we will help you resolved it. Apologies.
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Damian Mackenzie
(@dmmackenzie) reported
@O2 @glastonbury Hi I never received a code for the 2 or 7pm viewing tonight. I read there will be a code to watch any time in the week. Is it possible to get that please? Thanks.
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Holistic Haven Therapies & Training Hub
(@Holistic_Haven_) reported
@O2 Can somebody PLEEEEEAAAASE contact me privately as you have blocked my phone. This 1 very unhappy customer!!!!!!!!! #nightmare #badcustomerservice #unabletowork
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StevieTF "Somewhere over the rainbow weigh a pie"
(@StevieTheFixer) reported
@RevRichardColes @O2 Good luck! Usually if we do get to speak with an actual human being employee (of almost any organisation) they are further from decision-making and problem-comprehension than we ordinary people are. Same for their twitter etc 'prescence'