O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: London, Esher, Kensington, Worcester Park, Wandsworth, Slough, Wallington, Kingston upon Thames, Ascot, Barnet, Hammersmith, Ealing and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Esher |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Kensington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Paul Ferrer
(@paullferrer) reported
from
Harrow Weald, England
@O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you
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ياسمين🌹
(@YasmeenLillahh) reported
from
Paddington, England
@_MParisss @O2 Trust me 3 is poor
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James Elston
(@JamesElston3) reported
from
Hammersmith, England
@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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afia.
(@julsbvby) reported
from
Paddington, England
It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.
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Delboybaisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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🎃🖤TheBlackDahliaRose💀🥀🕸
(@unknown_babez) reported
from
Paddington, England
@O2 a loyal customer of 11 years here 👋🏽 I am leaving your company because of many reasons.... one of them being you’ve outsourced your customer service to a new company which is quite honestly useless. Another being you do not value your customers. Bring on a new company 👊🏾
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Mark Esner
(@mesner5) reported
from
Borehamwood, England
@O2 been with you 10+years you have my money each month never had anything in return
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Day
(@Clairedaz7) reported
@O2 Sorry, they should have given time slots per area at lrats this may have helped. It is just London 02. Everywhere else you can get them - and sorry they should have expected and planned for this very poor
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Andrew Houldsworth
(@huld99) reported
@O2 3 1/2 hours later still experiencing problems yet tickets already being re-sold for massive profits - scandal - where is the Q system that almost all websites now use.
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mcompton
(@mark86c) reported
@O2 Still not working 🙄👎🏼
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duncan smith
(@duncansmith3) reported
@O2 Your ****. End of
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Jason sayers
(@Jason21Sayers) reported
@O2 Getting no where near, have trouble believing what you are saying
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Matt Lawton
(@LeytherMatt) reported
@carlmcg1 @O2 Think you’re asking a bit much of a mobile phone company there. Although I’d love to walk in to the Middlebrook O2 shop on a matchday and ask if any of them have signal. Can’t wait to bin them off.
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Ian S
(@IanS43498519) reported
@O2 great that you have priority tickets for Peter Kay. However been trying since 9:20am to get on but the o2 priority app is a fail. Called @o2 but no help there either. I’ve been a customer of yours since 2008 and never tried priority tickets before. Guess I won’t bother again!
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Natalie R Cardwell
(@_____natalie) reported
@O2 never even made it onto the queue or log in for tickets this morning. Surely this could have been set up much better? Are they’re even tickets left at this rate
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Donna Sullivan
(@Donnajsherwood) reported
@O2 @ChrisPe99357735 Never have I been so disappointed with @O2. I don't know anyone that's managed to get tickets!
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FPL Jazz
(@FPLJazz01) reported
@O2 Still not any closer to getting my network! Port should have been done on 27th Oct then cut off since 1st! Can’t make a call or receive! Cst serv going around in circles, still not sorted!! Come ON!! 😡