O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 13 hours ago |
|
Wembley
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 5 days ago |
|
Wandsworth
|
Internet | 7 days ago |
|
Uxbridge
|
Phone | 7 days ago |
|
Greenford
|
Phone | 7 days ago |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Craig Freeman (@craigdfreeman) reported from Worcester Park, EnglandThe phone signal on the train between Gatwick and London Bridge is absolutely atrocious @o2
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company I went on hoilday never used my phone it was free data in the resort, got a bill when I got back , saying I had used data, rang customer service tobe told you need let O2 no if you leave the country what crap got nowhere rip off never used my phone
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Adeola Zain (@ZainAdeola) reported from Wealdstone, England@O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press
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david (@david52987296) reported from Victoria, England@O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Robert Balaam (@RobertBalaam) reported from Southall, England@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on holiday the resort I was staying had all free internet, when returned home only find I had a bill for the internet from o2 , rang was told you have let them no when you go on holiday, I never used any data and still got a bill crap customer service
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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marc foley ⚒ (@marcwhufc) reported from Mill Hill East, England@O2 you doing any work around N11 London as my signal has just vanished 😩
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Joseph Sweeney (@JosephS65112253) reported from Sutton, England@O2 I went on hoilday to resort never turned on my data , only to come home to a bill for data, contacted O2 tobe told I should let them no if you I go on holiday I need to let no , what crap really unhappy do use O2 please people don’t use this company
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Lou93x⚒️ (@louwhu16) reported from Worcester Park, England@O2 why is your signal coverage so poor? My friend had full 5G in my house and I’m flickering between one bar of 4G and 3G 😩 we have no wifi because of a landslide in the area and I can’t even make a phone call without it cutting out.
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Robert Balaam (@RobertBalaam) reported from Wandsworth, England@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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B o b M a s s i e (@bobmassie01) reported from Worcester Park, England@O2 Disney+ £2 off offer not working
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Joseph Sweeney (@JosephS65112253) reported from Wandsworth, England@O2 don’t use this company they are a rip off I went on holiday the resort I was staying had all there own data free, never turned my mobile data the whole, got a bill when I got. Told by customer service I should have told them I was going away what crap big brother
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Gavin Wilson 📺🎥 ♿🏳️🌈 (@GavinWilsonTalk) reported from Merton, England@O2 is the website and app experiencing problems? Trying to update my details with my new debit card number as old one has expired and keep getting error messages 🤔🤔🤔
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Sean Flatley (@Seanielondon) reported from Hounslow, England@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ChrisyMc (@ChrisyMc4) reported@CathCarterMusic @O2 Jesus Cathy , hope your ok , this is not right at all , working families need help too
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Sarah Dow (@sarahdow05) reported@NNorfolkLiving @VodafoneUK Same here with @O2 - registered for updates and they didn’t reply to my DM when asked for a timescale for their engineer to fix the issue
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L I S A (@CoverGirlLi) reported@SophsLFC @O2 Yea the guy I just spoke to was so sarcastic… they took over £100 and won’t give me my final bill! It’s literally daylight robbery! Ill hunt for the email and give that a go. All cos I want my bill. Honestly! It’s so stupid.
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Terry (@mk247_) reported@O2 WHERE IS THE SIGNAL
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johlevans672 (@Johl_Evans18) reported@o2 have got to be one of the worst networks going. More connection issues since joining with virgin. And putting the prices up. Avoid at all costs.
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Jenna Horridge 🖤 (@JennaHorridge_x) reportedHow’s my phone work till roughly 6am every day at @manairport then I struggle for a signal till home time 😳 @O2
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Jessica Stanley (@dailydoseofjess) reported@O2 Please let someone in management know that it’s underhand and morally wrong in these bad economic times to dress up taking on a totally unnecessary new data contract (ongoing debt) as a “free reward for loyalty.”
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peter molloy (@tintinoo7) reported@LloydsBankBiz Thank you for your reply @O2 @LloydsBankBiz so the advice is if you are an O2 customer you cannot pass security when calling Lloyds business banking and you should visit a branch and the problem has been ongoing for several weeks although it has been fixed for other networks.
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Elly Oulds (@eh0o) reported@O2 Can you please be a little more helpful? Ever since I sent a DM you are taking much longer to reply and we are not getting any closer to a solution.
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BROMAR (@21BROMAR) reported@O2 customer services is a joke. Absolutely shocking service after putting the phone down being told to wait 45 mins to get back through. What a shambles.