O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, and Kingston upon Thames.

City	Problem Type	Report Time
Hammersmith	E-mail	7 hours ago
Hammersmith	Internet	7 hours ago
Hammersmith	Total Blackout	1 month ago
Hammersmith	Internet	1 month ago
Hammersmith	Phone	1 month ago
Hammersmith	Internet	1 month ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Chris sweet (@poundland_thor) reported 2 minutes ago from Richmond, England

  @O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking

• 
  James Vertigan (@jamesvertigan) reported 6 minutes ago from Ealing, England

  @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

• 
  Geoff Adams-Spink (@GAdams_Spink) reported 8 minutes ago from Harrow Weald, England

  So, @O2 is complicit in this rip off but unprepared to do anything to assist a long standing customer.

• 
  Joseph Morrison (@JosephMorrison0) reported 9 minutes ago from Hammersmith, England

  @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 11 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported 11 minutes ago from Hammersmith, England

  @O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-

• 
  Ben Marshall (@marshallb60) reported 22 minutes ago from Kingston upon Thames, England

  @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

• 
  m a r y (@maryhippychick) reported 24 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Neil Nutbeam (@NeilNutbeam) reported 28 minutes ago from Hillingdon, England

  @O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish

• 
  Savio (@savio_metal17) reported 34 minutes ago from Brentford, England

  @O2 I can’t get the Amazon prime offer. Please help

• 
  Chris sweet (@poundland_thor) reported 39 minutes ago from Richmond, England

  It is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like

• 
  Fr Chris Phillips SSC (@phillipsc) reported 39 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  Robert Balaam (@RobertBalaam) reported 41 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Federica Parise (@cityposer) reported 48 minutes ago from Brentford, England

  @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

• 
  Debbie Haden (@DebsHaden) reported 48 minutes ago from Slough, England

  @O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.

• 
  david bryant (@ladidalimey) reported 49 minutes ago from Richmond, England

  @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

• 
  Elaine Sheppard (@ElaineHenesy1) reported 49 minutes ago from Watford, England

  @O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud

• 
  Liz Rose 😍 (@esrose2003) reported 51 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

• 
  Nicola Fish 💙 (@Nicolanoodle) reported 56 minutes ago from Richmond, England

  @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

• 
  Nina Van Driel (@ninavdbennett) reported 59 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Wayne Tuckwell 💚🖤 (@waynetuckwell) reported 3 minutes ago

  @Lord_Viridis @O2 And what about my issue @O2 it’s not like I want to pay my bill or anything!

• 
  Dan77 (@Dancsm77) reported 5 minutes ago

  @O2 I'm an existing o2 customer, I have just tried to order a basic product from you 3 times online and then over the phone - which took 2 calls and 40 mins. I had to cancel the order as you were unable to complete the sale on 4 occasions. Absolute awful experience

• 
  Pam Holmes (@pammieh2003) reported 7 minutes ago

  @O2 @ad_moran4 If you want a signal stick with EE! Sick of not being able to access apps on my phone, you know for critical things like charging my car or transferring money between accounts so I can pay for items! O2 are an absolute joke!

• 
  🇵🇪 (@afc_kri) reported 8 minutes ago

  @rubyyafc @O2 deadest network, 1 bar at home 0 at emirates

• 
  Steve Rollins (@steverollins) reported 11 minutes ago

  @O2 shocking service from your sales team. Want to move my 4 lines to you, spoke to someone last night who offered me a deal but couldn’t process it due to a system issue. Asked me to call back today, now being told I can only order 1 line and do the others at a later date.

• 
  ParkEnd Now Block002 (@parkendgoodison) reported 13 minutes ago

  @ad_moran4 @EE @O2 O2 is ****

• 
  One Yorkshire gay (@oneyorkshiregay) reported 18 minutes ago

  @joecousins89 @Dan_Roberts21 @O2 FWIW it’s not so bad in the north. I’ve had decent signal in Sheffield, Manchester and Leeds recently

• 
  Mr Angry (@angry_corner) reported 19 minutes ago

  @ad_moran4 @O2 Ha ha, they've fooled you!!! They don't know what customer service is anymore sadly!!! You won't be able to use your new phone anywhere in the UK on O2!!!

• 
  Viridis (@Lord_Viridis) reported 19 minutes ago

  @1903bw @O2 They can't, they've been told about it *checks date 5 months ago. They broke it and don't know how to fix it, I have complaint reference numbers but worthless unless they actually fix their customer account portal Can't wait to be shot of them

• 
  Pam Holmes (@pammieh2003) reported 22 minutes ago

  @O2 @woolfall57943 I have a constant outage with you clowns! Cannot wait to get out of this contract!