O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 2 outage signals in the last 24 hours around Hayes, including 2 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Total Blackout.
- The most recent signal from this area was received Jul 24, 5:51 PM GMT+1.
- Internet (44%)
- Phone (33%)
- Total Blackout (22%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Ruislip, Harrow, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 6 hours ago |
|
Slough
|
Phone | 8 hours ago |
|
Hounslow
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 14 days ago |
|
Richmond
|
Total Blackout | 21 days ago |
|
Hounslow
|
Internet | 22 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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hedara (@hedaramusic) reported from Hammersmith, England@O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England@O2 issue in the network it’s always says “no service” in my apartment come on offer wifi calling right now i did speak with your staff in Kings road store and told them about that issue they’ve said we can’t do anything right now i might move to EE or Vodafone if this situation-
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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daisy (@daishughes) reported from Kingston upon Thames, England@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Neil Nutbeam (@NeilNutbeam) reported from Hillingdon, England@O2 why is the network and 4g soooooo bad. Well I say 4g, I never get 4g most of the time. And even if it does say 4g it’s rubbish and slow, stuff still doesn’t load. A lot of the time I have to turn 4g off and change it to 3G for it to work. Rubbish
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Steve Depeare (@depeare) reported from Ealing, England@O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Neil Higley (@NeilHigley) reported from Royal Kensington and Chelsea, England@O2 your 4G is worse than a late 90’s dial up, when it works of course. As you are consistently failing to provide…well any service what so ever, I can break my contract no questions ask and go back to @EE that I wish I’d never left?
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Denis Field (@DenisField) reported from Richmond, EnglandAs much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Adeola Zain (@ZainAdeola) reported from Wealdstone, England@O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press
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utterlee (@LeeButterley) reported from Brentford, England@wheresnicktoday @elgobsucram @thisisryanon @O2 @EE When I lived in Manchester the O2 4G was so bad I had to switch to EE.
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Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England@O2 Can you please help me as I can't send you a direct message
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James Elston (@JamesElston3) reported from Hammersmith, England@plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time
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لويد سا (@iLloyd_Sa) reported from Hammersmith, England@o2 can you fix your network in @westfeild #London as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90 pcm and you don’t get basic networks. Not a happy customer anymore.
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Darren Boyle (@misterscoop) reported from Brentford, England@O2 Thanks for the quick response. I never click on links. But I worry about other people. I will forward the text to the number.
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Jess (@MrsScreech) reported from Hillingdon, England@O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Iraoladdict (@PJH1974) reported@O2 it's not just today - it's months, and EVERYONE on O2 in/around AL5 2RU is the same. Every O2 device in my household is the same. You need to fix the RAN. It started a few months back. Even when the O2 APP shows the problem, O2 says "Computer Says No". Sort your network out.
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Andrew Pease (@Andy_pease) reported@O2 Reception in our area GL54 is appalling with only an E service available all to often You dismiss our feedback saying there is no problem when clearly there is . Stop ignoring the problem and fix it
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🧮 (@kwakn5) reported5g network coverage of @O2 has been unfathomably poor recently, what on earth is going on?
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Benjamin Webster (@benjaminlfc) reported@CherryBooBopper @O2 If submitted to the complaint review service email address you’ll be lucky if you hear anything what you will get is an automated email after 4 weeks telling you they’re still looking into the complaint, you’ll then get one after 8 weeks stating you can go to CISAS and only after going to them will you get a response from O2
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ian (@iandavidandrino) reportedThe O2 app is the worst app I’ve ever used @O2
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andy brown (@BathrfcfanAndy) reported@EnglandRugby @O2 ******* should start he never gets it right
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Newb3in1 (@Newb3in1) reported@O2 why is my signal rubbish despite having 5G and full bars? Been going on for weeks now. I run a business thats mobile and its a nightmare contacting customers and causing a negative impact on my business.
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Skimo (@SkimoBeats) reported@O2 Yes, to go to a store. Which isnt close. And would have to go out of way to go there. They of course are unable to confirm if they will have the same issue. For confirmation, there is absolutely no issue with any of my cards (I have tried 4 so far). It's ridiculous.
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💕 🧁𝓒𝓱𝓮𝓻𝓻𝔂_𝓞𝓱_𝓑𝓪𝓫𝔂 🇬🇩+🇦🇬 (@Ms_Cherry_B) reported@O2 Before I send, I’d like to know what you will do about this repeated problem. The stupid app signs you out randomly then sends you on the idiotic loop of email verification, which is hit or miss when it comes to working. It’s been like this ever since the ridiculous change
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Rolling with the 757s (@Skinnymanpfc) reported@tescomobile @O2 your general network coverage is terrible. Moved from Vodafone 2 months ago due to reviews about your coverage, but it’s worse than Vodafone’s.