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O2

O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, Wembley, Uxbridge, Greenford, and Wealdstone.

CityProblem TypeReport Time
Hammersmith Total Blackout 23 days ago
Hammersmith Internet 28 days ago
Hammersmith Phone 1 month ago
Hammersmith Internet 1 month ago
Stanmore Total Blackout 1 month ago
Kingston upon Thames Internet 1 month ago

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • JamesElston3
    James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

  • RobertBalaam
    Robert Balaam (@RobertBalaam) reported from Southall, England

    @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • Stefan_baisden
    Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • jackaarondavies
    Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • vodaka_orange
    shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • phillipsc
    Fr Chris Phillips SSC (@phillipsc) reported from Brentford, England

    Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

  • Nicolanoodle
    Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England

    @O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.

  • ShahlaaTahira
    💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • davidchow
    David Chow 📶 (@davidchow) reported from Hammersmith, England

    @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Hounslow, England

    @O2 Phone masts are down at my work and home so not good.

  • RadarRadar
    Alan R Adair (@RadarRadar) reported from Hounslow, England

    @O2 Hello O2 Been a customer for 20 years or more and paid all my bills. It’s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, “5 to 6 days if you submit a complaint email” is not an acceptable response time.

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    @O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • dayvales
    Dave Hales (@dayvales) reported

    Can someone explain to me what #smartphones are supposed to do? I’ve got 4G and 3 bars on @O2 network and yet satnav or banking app won’t work and as for actually speaking to another mobile!!!….don’t get me started on that…

  • brian_cohe62281
    Brian Cohen (@brian_cohe62281) reported

    @_emsyems @O2 Problem was solved through ADCGSecure.

  • LilHay
    Hayley Laura (@LilHay) reported

    @xlilyyrobinson @O2 They’re the biggest pile of **** going. I’ve had issues for a week and recieved two replies from then and not one has been to get the issue sorted. I’ve reported them now. They’re an absolute disgusting disgrace

  • lestereverton80
    ᵀᴼᶠᶠᴱᴱᴹᴬᴺᴸᴱˢᵀᴱᴿ✨1878 (@lestereverton80) reported

    @O2 can I have some help please

  • aussiebhoy88
    Wes (@aussiebhoy88) reported

    @abs_1977 @O2 This has been going on for months I can literally only pay a bill over phone or in store. My salary date changes every month so I prefer to pay manually as opposed to DD and I've done it this way for years with no issue

  • LilHay
    Hayley Laura (@LilHay) reported

    @O2 six days u have done nothing to get this issue sorted. You have been reported with immediate and if u don’t get this sorted today without fail. Further action will be taken against u. You’re ******* deranged if u think not doing anything sort an isssue in 6 daysacceptable

  • essceeeff
    Ess Cee Eff ™ (@essceeeff) reported

    @O2 any chance someone can assist in activating my free extra that was dangled as a carrot to sign a new deal but your app, website, vip support cannot help? Phenomenally bad customer experience

  • xlilyyrobinson
    L🍒 (@xlilyyrobinson) reported

    Really disappointed with the level of customer service I’ve received from @O2 recently. An issue O2 has acknowledged fault for still remains unresolved despite multiple calls, live chats, emails and more. I’ve completely lost confidence in O2 and just want a fair resolution. @O2

  • cruisewithsoph
    Cruise with Sophie (@cruisewithsoph) reported

    @O2 I have had 3+ weeks of limited to no signal at my house. People unable to contact us. Despite you working on the nearest equipment at SO21 1HA. VERY DISAPPOINTING.

  • jobeone1983
    Joanne (@jobeone1983) reported

    Over 3.5 hours so far spent on the phone to @O2 today trying to sort an ESim issue. Slowing losing my mind……