O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Phone, E-mail, and Internet.
- The most recent signal from this area was received Jun 25, 4:28 PM GMT+1.
- Phone (50%)
- E-mail (17%)
- Internet (17%)
- Wi-fi (17%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Teddington, Hammersmith, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Teddington
|
Phone | 3 days ago |
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Hammersmith
|
Wi-fi | 8 days ago |
|
Brentford
|
Phone | 16 days ago |
|
Hammersmith
|
Phone | 25 days ago |
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Hammersmith
|
29 days ago | |
|
Hammersmith
|
Internet | 29 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Gianluigi PAGHI (@Gigiryche) reported from Harrow Weald, EnglandThank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Vìncere. (@VictorJ1987) reported from Brentford, EnglandThanks @VodafoneUK for the run of 3 poor months of customer service requiring us to request for cancellation. Typical that your retention team could not even be bothered to make an effort. Go and listen to the phone call. I guess @EE or @O2 here I come. #Vodafone #Dontbother
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Steve Depeare (@depeare) reported from Ealing, England@O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made
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Federica Parise (@cityposer) reported from Brentford, England@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@O2 the phone has been cut twice from two separate convos. Will someone please call me back and tell me why my service has been down all day!?
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Mohamed Abdinur (@MabdiNur1) reported from Hammersmith, England@O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.
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Debbie Haden (@DebsHaden) reported from Slough, England@O2 I need somebody from your customer services team to contact me straight away! Your website is taking me round in circles and not helping. I should have had my contract cancelled and it hasn’t happened. So still paying out for it. Not happy at the moment.
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Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England@O2 is down again ugh tell me something I don’t know
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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hen (@henna_macarena) reported from Richmond, England@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Ealing, EnglandI will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞
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💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Marcus (@Marcus_dd1) reported from Southall, England@O2 Hi, my O2 cinema voucher keeps saying that there is a problem adding the voucher. Could you help me to go see James Bond tomorrow please
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jade needs to drink water (@CHECKEREDLESTER) reported@MaryxSSS @O2 it’s actually awful now if it wasn’t already before i didn’t think it could get any worse, miss the days of the free greggs hot drink and pizza every week 🥲 really got me through my uni days
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Dan - Truly_Anomalous 🐦 (@Truly_Anomalous) reported@TomTugendhat @O2 I left the O2 network this month. Our local access point is constantly either down or just not serving data. Fixes rarely last more than a week or two.
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R B (@RLBD1920) reported@O2 @JodieLivermore You haven’t responded to my message about this from this morning - this is obviously a uk wide issue
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Umm...nope (@Ummnope7) reported@TomTugendhat @O2 @EE It's not the government's job to help you choose a decent mobile phone service. You're a grown man. You can make your own consumer choices, whether they be sensible or stupid.
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John Kirby (@csljohnkirby) reported@Alicetweets @O2 credits of £165 and £54.42 missing been on hold, cut off through security 5 times since 16.17 today, and it is now 18.14 and told that the credits have been moved, but they can not tell me where, and there is no senior person than the rude and obstructive individual I am talking to, and he has lied to me three times during this call, which is mean to be recorded.
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Emma-Leanne 💓’s Rapha (@Raphas_Angel_) reportedTrying to pay off my contract early with @O2 so I can go to another company that doesn’t bleed me dry and they hit me with a limit of how much I can pay!! That’s a little rude 02 😩
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Steven Lynn (@StevenL24817437) reported@O2 Formal complaint - Business account . All 3 numbers failed simultaneously - no data, calls or texts. Left stranded, couldn't get an Uber or check bank accounts. Now you've tried to take £394.14 when my usual bill is £116 and spend caps are in place. Your complaints form is also broken. Disgraceful service. #O2
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Ellie Winters (@N104AP) reported@Marooned_Sailor @O2 @Ofcom the issue with mmwave is whilst the bands were recently auctioned, theres another thing stopping the mmwave rollout which doesnt even have anything to do with the carriers, device manufacturers keep making it US exclusive, with international models not having it, so then the carriers dont build the infrastructure, so then the companies dont ship mmwave hardware, and it just goes in circles i dont think we'll ever have mmwave in this country at this rate
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Sarah Ludford 🇬🇧 🇮🇪🇪🇺 🇺🇦 (@SarahLudford) reportedIt’s not just ‘recently’ @O2. @TomTugendhat is absolutely right that your mobile coverage in London is consistently poor. I have found it better in rural Spain than in ‘London, Global City’. Perhaps @MayorofLondon could direct his £7m PR spend to mobile infrastructure instead?
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𝐷𝑟. 𝐼𝑎𝑛 𝐶𝑢𝑡𝑟𝑒𝑠𝑠 (@IanCutress) reported@TomTugendhat @O2 @EE What did you do in the years you were in government to fix it? Plenty of time to do something, and yet. Stop virtue signalling and find some introspection.