O2 Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB4.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Hayes, Greater London, England
The most recent O2 outage reports came from the following cities: London, Hounslow, Surbiton, Hammersmith, Wembley, Richmond, Southall, Merton, Ealing, Hayes, Epsom, Barnet, Uxbridge, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hounslow |
Internet | |
| Surbiton |
Phone | |
| London |
||
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@tomlister @O2 @O2 reception in Bath is absolutely appalling. Had same issue all week long when was working at theatre there couple of weeks ago. Similar issue following week in Manchester.
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
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Lord Bartlett-Davis
(@BartlettDavisUK) reported
from
Kensington, England
Thanks to @O2 for excellent customer support this eve. That's my personal account sorted. Let's hope the same perfect cs is given to the team(s) @AlestraInc and #BDEst working on the business plans for 2023. Fingers crossed, stay tuned for an update #BetterConnected - #TheLBD
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩
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Richard 🏳️🌈 (he/him)
(@Paul___SW18) reported
from
Wandsworth, England
Hey @O2 just struggled down to the shopping centre to take advantage of the @GreggsOfficial free hot drink & treat offer, via my @virginmedia account, (available until 0000 tomorrow apparently) but got here, and offers have disappeared from app or come up as ‘sold out’ 🤬🤬🤬🤬
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Federica Parise
(@cityposer) reported
from
Brentford, England
.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I tried a browser but priority it kept saying I wasn't logged in. It never worked
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Shane
(@Shaneyfirkins96) reported
from
London, England
Is anyone else having issues accessing @O2 Priority Mobile App on the S23 Ultra... i haven't been able to access it since the s23 Phone's have Been Released
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fiono
(@ksjsowhat) reported
from
Barnet, England
@O2 I made an order on the 27th of October and it’s still not in process, I absolutely need the phone I ordered within two weeks, could you help me please ?
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John Francis William Apted
(@SwissFrankIsGon) reported
from
Kensington, England
@O2 I just received a bill for £400 despite not have mobile service and having only missed paying 2 months on a pay as you go tariff. I was expecting to pay around £60 with the reactivation charges. What's going on?
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fiono
(@ksjsowhat) reported
from
Paddington, England
@O2 anything you can help with?
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Robert Balaam
(@RobertBalaam) reported
from
Southall, England
@O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 I cannot make or receive calls since I upgraded my plan on Tuesday this week. I reported it yesterday and still waiting for a reply, sent a DM via Twitter and no reply, calling 202 and have been waiting for over 30 minutes: what do I need to do to get help?
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marc foley ⚒
(@marcwhufc) reported
from
Mill Hill East, England
@O2 you doing any work around N11 London as my signal has just vanished 😩
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Federica Parise
(@cityposer) reported
from
Kensington, England
@O2 Texted, DM on Twitter, called and report the issue,now I have been waiting for more than 48 minutes on another phone for customer service..all I did was upgrade my plan! #O2
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Sean Flatley
(@Seanielondon) reported
from
Hounslow, England
@O2 priority on my Samsung S23 plus is not working. Any readon why it won't access this app? # o2 #samsungs23
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Federica Parise
(@cityposer) reported
from
Brentford, England
@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Azhaar Ashraf
(@azhaarashraf) reported
from
Kingston upon Thames, England
@O2 Can you please help me as I can't send you a direct message
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Savio
(@savio_metal17) reported
from
Brentford, England
@O2 I can’t get the Amazon prime offer. Please help
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Robert Balaam
(@RobertBalaam) reported
from
Wandsworth, England
.@O2 I've just waited 45 minutes for someone to tell me they can't do anything regarding #insurance, then I immediately get a voicemail saying call the same number. PLEASE SORT THIS ASAP !!!! #CustomerService #awful
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Martin James 🇪🇺🇪🇺🇪🇺🔸💙
(@MartinJTelf) reported
@NadineDorries @virginmedia @O2 You are really that stupid, it’s not the EU that have imposed roaming charges on U.K. its business decisions by mobile companies to reimpose them.
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𝐸𝓂𝒾𝓁𝓎 𝒿𝒶𝒹𝑒 💁🏼♀️
(@emilyjade_xo) reported
When are @O2 going to to sort their network problem out 🤬 constantly not being heard on the phone whilst due important calls are not ideal
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Guybrush T.
(@Guybrush747) reported
After being a loyal and happy customer for 8 years I will be leaving @ThreeUK when my contract ends later this month. Visiting my parents later this year for a month would cost me over £50 in roaming charges on a new @ThreeUK contract. It will cost me £0 with @O2. No brainer!!
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Paul Bennett
(@1pab) reported
Hey @O2, might your network be blocking outbound text messages to a particular number? I never receive messages to my @Garmin InReach that are sent by my wife's phone.
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Forty-Nine Sea Horses
(@GiveUpTheJosh) reported
@O2 Went into store and they fixed it within 30 seconds. Again, you insinuating something so simple, is implying I'm an idiot. Tone it down with the sarcy stuff huh? You're not helping at all, just trying to make more money. Won't come to the official Twitter of O2 for help again.
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TERRY @57
(@terryha97101137) reported
@O2 your customer service is appalling. November 13th I upgraded and paid my balance. I still havent received my new phone and am now paying for 2 contracts. I cannot get through to anyone ans no-one phones me back
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The original
(@hawkytalky111) reported
@O2 hi, I have just logged into my account to check my bill and my agreements aren’t visible. I spoke to someone on the phone yesterday and they weren’t able to fix it. Any idea on how to rectify? Thanks.
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Lee B
(@mr_w_snapper) reported
Going to close my @O2 account and switch to another mobile network that can actually provide 4G roaming in North America. Who should I switch to?
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Dave Gilsenan
(@davegilsenan) reported
@O2 I still can't log in to Internet banking because of your terrible service. No signal and no texts over wifi.....get it together O2.
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Gray
(@GMU12PHY) reported
C'mon @O2 why is it taking so long to fix a network fault. Its been a week now! 😩