O2 outages and service status in Hayes, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Phone.
- The most recent signal from this area was received Jul 24, 5:51 PM GMT+1.
- Internet (50%)
- Total Blackout (25%)
- Phone (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Ruislip, Harrow, Teddington, and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Total Blackout | 5 days ago |
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Slough
|
Phone | 5 days ago |
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Hounslow
|
Internet | 7 days ago |
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Hammersmith
|
Internet | 19 days ago |
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Richmond
|
Total Blackout | 26 days ago |
|
Hounslow
|
Internet | 27 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Lyndall (@LyndallAnn) reported from Hounslow, England@O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Dré (@daktadre) reported from Spelthorne District, EnglandIs anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Adeola Zain (@ZainAdeola) reported from Wealdstone, England@O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Glenn macgregor (@Macgregor11) reported from Harrow Weald, England@O2 What's the situation for those of us that have recently taken a contract out with you with you supplying a Huawei device. Increasingly potentially losing all support for the phone now
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Jade Sharp (@jadesharp1992) reported from Richmond, England@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Jose Suarez (@SuarezFusters) reported from Ealing, England@O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.
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💟 (@ShahlaaTahira) reported from Hillingdon, EnglandSo now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Federica Parise (@cityposer) reported from Brentford, England@O2 why will it take 3-7 days for you to be able to sort my current issue? I have been with O2 for over 10 years and all I did was to upgrade my plan with you 4 days ago!???
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪 (@Mountie31) reported from Hounslow, England@O2 Phone masts are down at my work and home so not good.
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Stephanie Bennett (@StephsBubble) reported from Ealing, England@O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Federica Parise (@cityposer) reported from Brentford, England.@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?
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لويد سا (@iLloyd_Sa) reported from Brentford, England@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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julie virgo (@julie_virgo1) reported from Croxley Green, England@O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲
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Conleth Kane (@ConlethKane) reported from Hounslow, EnglandI’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.
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Elaine Sheppard (@ElaineHenesy1) reported from Watford, England@O2 disgraceful customer service had my account hacked ,o2 have admitted fraud on the account. O2 are now not refunding the £500 .Terrible service from a company I have been with over 20 years.#o2 #fraud
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Will McGugan (@willmcgugan) reportedSo @O2 had to be one of the most incompetent mobile providers out there. I’m unable to top up. Their app breaks with cryptic errors. I’m unable to change plans as the change tariff link breaks with “too many redirects”. I can create a new plan, but that won’t let me keep my number. O2 customer services, don’t bother replying. There’s nothing you could do to salvage your reputation in my eyes.
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MrsP (@MrsP1001) reported@scampaboy @kokeshimum @O2 I was in Scotland a couple of years ago, full signal of 4g on remote roads without a house in sight. At home I'm 3 miles from a city and signal is pathetic
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jonathan durmont (@jonathandu10972) reported@jibbajabbba @kokeshimum @O2 Did you not read? Signal much worse last 2 years
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SB (@simonbrown001) reported@kokeshimum @O2 Networks share infrastructure the networks are under invested. Buy a new phone from the network pay 70-80 a month even after phones paid off. They were minted not anymore. Most people I know including me buy a phone & pay 10-15-20 quid a month no contract
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millie (@overgrownmillie) reported@O2 tell me how I'm supposed to make an online claim about my stolen iPhone when every time I try and use the link it comes up with error 401 unauthorised. What is my £15 a month actually doing if I can't access this ****?????
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StuartB (@StuartBain1986) reported@o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network
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Jonny Brookes (@barmyowl1212) reported@kokeshimum @O2 I live in Buxton, middle of nowhere 5g no major issues either. Fact is no service is going to be 100% everywhere
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XRP-No1 (@no1_xrp) reported@kokeshimum @O2 The question is why have you stuck with them 15 years if the service is so bad?
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🅐🅝🅓🅨 (@__N__D__Y__) reported@kokeshimum @O2 2 things. Why have you been with them for 15 years if they’re ****? And why tf don’t you have WiFi at home?
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robert james moss (@robertjamesmos1) reported@kokeshimum @O2 lol , we have issue with text and talk let alone 3g, as for 4g and 5g what the hell are those.