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O2

O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Apr 28, 5:22 PM GMT+1.
  • 60% Internet (60%)
  • 20% Total Blackout (20%)
  • 10% Wi-fi (10%)
  • 10% Phone (10%)

O2 is the commercial brand of Telefรณnica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Stanmore, Kingston upon Thames, Wembley, Uxbridge, Greenford, Wealdstone, and Bushey.

CityProblem TypeReport Time
Hammersmith Total Blackout 2 days ago
Hammersmith Internet 6 days ago
Hammersmith Phone 11 days ago
Hammersmith Internet 11 days ago
Stanmore Total Blackout 16 days ago
Kingston upon Thames Internet 17 days ago

Nearby cities with recent reports

Hammersmith

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • ZainAdeola
    Adeola Zain (@ZainAdeola) reported from Wealdstone, England

    @O2 I'm traumatized and if there is a zero star rating I will gladly give it to 02. My phone was misplaced by the repair company. I have been chasing to get my phone back from 02 since 2024. All the customer service agents don't know what they are doing. Im reporting to the press

  • AikSaath
    Aik Saath (@AikSaath) reported from Slough, England

    @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. ๐Ÿ‘

  • julie_virgo1
    julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? ๐Ÿ˜ฒ

  • musical_IH
    Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 Iโ€™d imagine itโ€™s more a network issue. My iPhone 12 Pro is gorgeous and hasnโ€™t put a foot wrong

  • MattGauntlett
    Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • AlexharwoodMuso
    ๐™ฐ ๐š• ๐šŽ ๐šก ๐šŠ ๐š— ๐š ๐š› ๐šŠ ๐™ท ๐šŠ ๐š› ๐š  ๐š˜ ๐š˜ ๐š (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • AndrewCarrier
    Andrew Carrier ๐Ÿธ (@AndrewCarrier) reported from Hammersmith, England

    @cgledhill @McDonaldsUK @O2 I think the more pressing question is: Why are you using a public wi-fi network?

  • iLloyd_Sa
    ู„ูˆูŠุฏ ุณุง (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as Iโ€™ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost ยฃ90/Month and you donโ€™t get basic network coverage inside the mall. Not a happy customer anymore.

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I canโ€™t get the Amazon prime offer. Please help

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldnโ€™t deal with my issue , promised to call back within 48 hours (didnโ€™t) - now Iโ€™ve had a call from a third party? Have you given them my data or have you been hacked?

  • Stefan_baisden
    Delboybaisden ๐Ÿ“ธ๐ŸŽฅ (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • StephsBubble
    Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes Iโ€™ve had the iPhone since the 3G and never had this before - Iโ€™ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • boogieloo
    Jodie De Vere (@boogieloo) reported from Southall, England

    @O2 I love @ O2 Customer Service

  • Mountie31
    Ben Mitch ๐Ÿ‡ช๐Ÿ‡บ๐Ÿณ๏ธโ€๐ŸŒˆ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐Ÿ˜Ž๐Ÿคช (@Mountie31) reported from Ealing, England

    @O2 The problem is the phone tries to switch to 5G where there is no coverage here so it results in no signal. That happens everywhere not just W5

  • DamianPDavis
    Damian Davis (@DamianPDavis) reported from Spelthorne District, England

    @paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2

  • iLloyd_Sa
    ู„ูˆูŠุฏ ุณุง (@iLloyd_Sa) reported from Hammersmith, England

    @o2 can you fix your network in @westfeild #London as Iโ€™ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost ยฃ90 pcm and you donโ€™t get basic networks. Not a happy customer anymore.

  • nickshuttle
    Nick Shuttleworth (@nickshuttle) reported from Ealing, England

    @O2 can you explain why I cannot transfer my eSIM card electronically? Surely that is the whole point of eSIMs? I now have to wait 5 days to receive a new pack before I can transfer my phone. Seems archaic. Unimpressive customer service.

  • Katie_Lewis_
    ๐•‚๐•’๐•ฅ๐•š๐•– (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • tiggsie
    Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Banterm42404691
    Banterman ๐Ÿ˜†๐Ÿ˜ก (@Banterm42404691) reported

    @mhewson_MCH @O2 PS. #lebara is basically Vodafone network. Thats what you get in Europe.

  • GarethTheNerd
    Gareth Kirk (@GarethTheNerd) reported

    @mhewson_MCH @O2 Honestly the networks all own a cheaper brand. O2 - GiffGaff Vodafone - Voxi (or talkmobile) Three - Smarty mobile EE - EE don't own a flanker brand but 1pMobile sort of fills that gap Would recommend any of them over the big names (apart from 1p mobile as I've never tried it)

  • CaptBloodSC
    โ„ญฮฑฯั‚ฮฑฮนฮท โ„ฌlood ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ฎ๐Ÿ‡ฑ๐Ÿ‡ฎ๐Ÿ‡ท๐Ÿ‡บ๐Ÿ‡ธ (@CaptBloodSC) reported

    @GarethTheNerd @mhewson_MCH @O2 They do, but youโ€™re more likely to lose or have poor connection with the cheaper package. I suspect the lower pricing means you get dumped at peak times or during routine maintenance.

  • WezG
    Wez G (Taylor's Version) (@WezG) reported

    I have been a customer since 1996 since before you became @o2 when you were just one2one - I have never known such shoddy customer service @Ofcom just trying to pay my bill. I am in hospital at present โ€ฆ see @EndOfTerror

  • paulclements
    Paul Clements (@paulclements) reported

    @O2 Iโ€™d like to buy a data bolt-on, but canโ€™t get through on the phone (poor signal, I expect). Can you help?

  • HeidiBurroughs
    Taylor's Removals. (@HeidiBurroughs) reported

    For the amount I pay @O2 each month the service I receive recently is absolutely rubbish I've lost count how many times I have had no service come up since Friday 24th April ๐Ÿ™„

  • samovarian
    samovarian (@samovarian) reported

    @mhewson_MCH @O2 Switch to Tesco, I did it as soon as they announced the ridiculous rise. Same network, but way cheaper and you don't get bombarded with the ridiculous O2 Priority stuff.

  • Lord_Viridis
    Viridis (@Lord_Viridis) reported

    @O2 @silly_balls Linked to the same issue I've been telling you about for months. TOO MANY REDIRECTS IN MYO2 AUTHENTICATION.

  • Uptowndiscos
    Uptown entertainment discos (@Uptowndiscos) reported

    @O2 Thank you. However after spending two and a half hours on the phone to a call centre from India and I could not understand a word and they kept interrupting me, I got absolutely nowhere. Just thought business customers paid extra and got a better service.?

  • Worly82
    CW (@Worly82) reported

    Was on Vodafone for 15 years plus, very few issues. Been on @O2 for a few months and itโ€™s absolutely shocking. Coverage appalling, phone cuts out part way through calls regularly . Paying for a service Iโ€™m not receiving. Avoid at all costs!