O2

O2 Outage Report in Hayes, Greater London, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 02/05/2026 21:05

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, Wandsworth, Slough, Wallington, Kingston upon Thames, Ascot, Barnet, Hammersmith, Ealing, Southall, Paddington, Fulham and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomWandsworth Phone
United KingdomSlough Phone
United KingdomWallington Internet
United KingdomKingston upon Thames Phone
United KingdomAscot Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Gavlar321 Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England

    @ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him

  • SallyGilchrist1 Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England

    @O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird

  • gadgetgem Gem (@gadgetgem) reported from Barnet, England

    Missed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast

  • carboncoach Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, England

    Dear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!

  • MattGauntlett Matt Gauntlett (@MattGauntlett) reported from Watford, England

    @O2 I need help ASAP please

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

  • Sheena81 Sheena Watts (@Sheena81) reported from Kensington, England

    @MoneySavingExp Is this every network? @O2

  • AddingtonSteph Stephanie Addington (@AddingtonSteph) reported from Richmond, England

    .@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.

  • CCTVinCare 💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England

    @O2 amazing customer service experience on your 202 called MARCO. 🙏

  • THE_COLSON Shasa Colson (@THE_COLSON) reported from Merton, England

    @O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap

  • jasonmackenzie Jason MacKenzie (@jasonmackenzie) reported from Merton, England

    @O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.

  • esrose2003 Liz Rose 😍 (@esrose2003) reported from Richmond, England

    @O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service

  • Jennifer03017 Jennifer Ferguson (@Jennifer03017) reported from London, England

    @O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx

  • electriccandles ⚡️Emma⚡️ (@electriccandles) reported from London, England

    @O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.

  • susancatton1955 Susan Catton (@susancatton1955) reported from Amersham, England

    @keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamLaird1 Graham (@GrahamLaird1) reported

    @O2 when I try to log into the my02 website I get an error message. See image. When I use the my02app my remaining data is not showing. When I try to login to the 02 community it doesn't recognise my log in details.

  • talithawhite TalithaecfcWhite (@talithawhite) reported from Exmouth, England

    @O2 getting absolutely hacked off with the level of signal and the fact people can't get through to me and nothing is coming up on missed calls, then hours and hours later my texts and voicemails appear! Ex8 1pe area! And don't tell there's no problem as there is!

  • D22Nicola NicolaD22 (@D22Nicola) reported

    @O2 your customer service is ****. I cannot get through to anyone on your automated service, the stupid automated woman doesn’t understand a single word. I have the most boring British accent ever if she can’t understand me god help it!!!

  • SimonKenyon14 Simon Kenyon (@SimonKenyon14) reported

    @O2 good evening your inbox is not working it's just saying I cannot send any messages to it.

  • TheHughMcMillan Hugh McMillan (@TheHughMcMillan) reported

    @O2 spent 1 hour 15minutes on customer contact line 202 yesterday. Simply to transfer O2 contracts - expired! Talked to 4 different people (3 based abroad) - went through ‘security check’ 4 times!! Been a customer for years - NOT GOOD ENOUGH - CRAP SERVICE Communications Coy? 🙄

  • D22Nicola NicolaD22 (@D22Nicola) reported

    @yesthisisross @LutzSchueler I have the same thing with my phone. Absolute joke. @O2 seems to have no signal anywhere anymore

  • darknessandmist darknessandmist (@darknessandmist) reported

    @O2 Hello, I need some help urgently regarding my SIM card

  • clairemiller_1 Claire Miller (@clairemiller_1) reported

    @O2 since I changed tariff my visual voicemail doesn’t work. How can I fix it?

  • ChyxChi CottonCandyGrapes (@ChyxChi) reported

    @O2 Hi, My sim card was apparently posted on Saturday and I haven’t received it I need a sim card urgently as now my network has been disconnected as you have my PAC code and I have no service now

  • PDooney13 P M.e (@PDooney13) reported

    @O2 Never take selfies ... but I cant even use my phone for calls because you're demanding a payment which you already took from my bank over a week ago. & trying to navigate "Customer Services" impossible. The worst system I've ever encountered, yet from a "Communications" Company.