O2 outages and service status in Hayes, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Ruislip, Hammersmith, Slough, Hounslow, Richmond, Harrow, Teddington, and Brentford.

City	Problem Type	Report Time
Ruislip	Phone	2 days ago
Hammersmith	Internet	9 days ago
Hammersmith	Total Blackout	15 days ago
Slough	Phone	15 days ago
Hounslow	Internet	17 days ago
Hammersmith	Internet	29 days ago

Nearby cities with recent reports

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Stephanie Bennett (@StephsBubble) reported 2 minutes ago from Ealing, England

  @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

• 
  Fr Chris Phillips SSC (@phillipsc) reported 3 minutes ago from Brentford, England

  Hello @virginmedia @O2 I’m a customer of you both and am wondering when I’ll be upgraded to the new Volt benefits? I can’t see a way to opt in online.

• 
  💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported 4 minutes ago from Gerrards Cross, England

  @O2 amazing customer service experience on your 202 called MARCO. 🙏

• 
  hen (@henna_macarena) reported 5 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  m a r y (@maryhippychick) reported 8 minutes ago from Hounslow, England

  @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

• 
  Jeff Stevenson (@ukcomic) reported 9 minutes ago from Hillingdon, England

  @VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !

• 
  hedara (@hedaramusic) reported 9 minutes ago from Hammersmith, England

  @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

• 
  Alan R Adair (@RadarRadar) reported 10 minutes ago from Hounslow, England

  @O2 Hello O2 Been a customer for 20 years or more and paid all my bills. It’s a shame to lose two accounts because of a data charge that, while you may regard as valid, seems unreasonable. Also, “5 to 6 days if you submit a complaint email” is not an acceptable response time.

• 
  Steve Depeare (@depeare) reported 11 minutes ago from Ealing, England

  @O2 after 3 hours of calls 5 texts and 1:5 hours of to get family discount that is advertised and to be given an amount to pay then still getting it wrong . So a complaint to be made

• 
  Gianluigi PAGHI (@Gigiryche) reported 14 minutes ago from Harrow Weald, England

  Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.

• 
  لويد سا (@iLloyd_Sa) reported 15 minutes ago from Hillingdon, England

  @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

• 
  Nina Van Driel (@ninavdbennett) reported 23 minutes ago from Windsor, England

  @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

• 
  abena (@itsnadine_) reported 26 minutes ago from Harrow Weald, England

  @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

• 
  Jose Suarez (@SuarezFusters) reported 28 minutes ago from Ealing, England

  @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

• 
  Robert Balaam (@RobertBalaam) reported 34 minutes ago from Southall, England

  @O2 I've tried twice. 45 minutes each time. Absolutely horrific service!!!!!

• 
  Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported 42 minutes ago from Ealing, England

  I will be cancelling my @O2 contract that I've had since 2009 due to terrible signal. My works phone is now @VodafoneUK so will be porting over to them. 📶📱📞

• 
  N I C K 🇿🇼 (@Nick_G6) reported 43 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Robert Balaam (@RobertBalaam) reported 47 minutes ago from Southall, England

  @O2 To not have a call-back service when calls are over 15 minutes is abhorrent 💩

• 
  Aik Saath (@AikSaath) reported 50 minutes ago from Slough, England

  @sabia_hussain @SEGROplc @O2 SEGRO have checked to see if the theft was on the estate itself. We'll see the young people right - just thought it might be worth reaching out to our 'bigger cousins' to see if they could help. Good to hear they didn't find anything in your car. 👍

• 
  Liz Rose 😍 (@esrose2003) reported 52 minutes ago from Richmond, England

  @O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paula (@Paula24Paula) reported 10 minutes ago

  @O2 trying to cancel my mums phone contract who has gone into a nursing home with dementia to be told you need to speak to mum. I explained again my mum has dementia to be told will need power of attorney. Your staff are so insensitive at such a difficult traumatic time.

• 
  Andy Reynolds (@oit_andy) reported 14 minutes ago

  @kokeshimum @O2 Yep, I live in Milnrow, signal is fine there but if I drive up Huddersfield road or Todmorden road the signal completely disappears. It’s hilarious when they add another number to the “G” when some places in the U.K. haven’t event got 1G.

• 
  beijinggail (@sargeant_gail) reported 17 minutes ago

  @O2 Well you’ve taken 8 hrs to respond to this - absolutely appalling customer service!!!

• 
  john rowan (@jokewapo) reported 19 minutes ago

  Since @O2 and @virginmedia got together what shite show it is. O2 signal is terrible and Virgin WiFi has went from being brilliant to petty poor

• 
  Ian (@ezzeeegooner) reported 20 minutes ago

  @O2 I am getting sick and tired of people saying they’re from O2 calling me, not one of them sounds “English” or calling from “England” yet someone has given them my number I haven’t been an O2 customer for years yet they seem to know I used to be a customer Stop selling data on

• 
  Matt Hudson (@MattHuddyHudson) reported 24 minutes ago

  @DiscoEnergy @O2 After 20+ years I'm just considering going to take out a deal elsewhere . Can get a better deal being a new customer .

• 
  Dillon (@Freeyourradio) reported 28 minutes ago

  There has been a outage in @EnfieldCouncil with @O2 since 21st July and i have only found out now because i spoke with someone from....o2. Great communication guys......awful service. What a joke!!!!

• 
  Altrincham HQ - Social Media Marketing in Manc (@altrinchamhq) reported 30 minutes ago

  @AmyJoSays @O2 Massively down. I wonder if there's anyway of finding out. Freedom of information only applies to government organisations doesn't it.

• 
  Dazzy (@ACEzio2009) reported 31 minutes ago

  @O2 im getting fed up with you keep cutting my mobile phone off the last 3-4 months in a row..My bill is due on 29th every month..but u cut my phone off in 48 hours??..what gives??..usually i get a week to pay my bills before anything gets cut..but you guys cut everything in 48 hours🤬..when my contract is up next year im done with you lot..unless i get chance to pay the bill up early...customer service is rubbish as well..i will be moving to another operator..after 20+ years with u as well..shame...

• 
  Not a sheep (@ArcherImproving) reported 31 minutes ago

  @O2 I keep getting calls from people claiming to be from o2. When I query why they keep calling they hang up!