O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 01/30/2026 16:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, Barnet, Slough, Hammersmith, Ealing, Southall, Wandsworth, Paddington, Fulham, Hayes, Hounslow and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomBarnet Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • HaleAlexander Alex Hale (@HaleAlexander) reported from London, England

    @O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint

  • tjwmurphy Timothy Murphy (@tjwmurphy) reported from Paddington, England

    @virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄

  • marcwhufc marc foley ⚒ (@marcwhufc) reported from Barnet, England

    @sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx

  • mesner5 Mark Esner (@mesner5) reported from Borehamwood, England

    @O2 been with you 10+years you have my money each month never had anything in return

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on

  • TRFC_Tom Thomas-Lee (@TRFC_Tom) reported from London, England

    @inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work

  • JamesElston3 James Elston (@JamesElston3) reported from Hammersmith, England

    @plandotcom you pretended to be @O2 and were then also very rude when the lie emerged and cancellation ordered. Utter wast of several hours of her time

  • sparkloaf26 mark cording (@sparkloaf26) reported from Barnet, England

    @O2 this is a joke my signal is pants i better get money off my bill looks like ill be saying good bye when my contract us up your a joke

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three

  • julsbvby afia. (@julsbvby) reported from Paddington, England

    It’s only O2 that I’ll get my order delivered to store and it still goes missing @O2 never fail to keep up with their whack service.

  • AlanGreene73 Alan Greene (@AlanGreene73) reported from London, England

    @cleggytaxi @O2 Yep you’re right. Signal dropped again.

  • paullferrer Paul Ferrer (@paullferrer) reported from Harrow Weald, England

    @O2 Two weeks later still have low signal and no one is telling me when it will be fixed you pass me to Sky Mobile who say its your masts they use and contact you

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint

  • Stefan_baisden Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    5th day in a row I've had no signal or data through to my phone. @O2 is going downhill. Definately on its way out. This is so poor I shouldav stayed with T Mobile. #O2 #POORCUSTOMERSERVICE

  • vodaka_orange shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️ (@vodaka_orange) reported from Hammersmith, England

    @O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀

  • MSYENHA MSYENHA (@MSYENHA) reported from Wandsworth, England

    @O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!

  • jamesvertigan James Vertigan (@jamesvertigan) reported from Ealing, England

    @O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻

  • joe_bignell Joe Bignell (@joe_bignell) reported from London, England

    @O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_Aech Andy Aech (@Andy_Aech) reported

    @O2 I can’t seem to log into myo2 on your website. I need help with my contract sim please.

  • MissAMWestcott Alexandra Westcott (Piano Teacher) (@MissAMWestcott) reported

    @O2 hello. I’ve just discovered I’ve been paying for Disney, which I didn’t sign up for….Can you help please?

  • WayneCox78 Wayne Cox (@WayneCox78) reported

    @O2 Hi, are you able to help me with an issue I have with a new phone purchase please?

  • CarlyxMc Carly (@CarlyxMc) reported

    @O2 Your staff member has just told us while thinking of upgrading that if we hit the spending cap we wouldn’t be able to dial emergency services. When I questioned why as this is normally a free number she said it doesn’t apply to contracts with a cap on them.

  • crystal0769 cceamm (@crystal0769) reported

    @O2 your customer service team are appalling! Ive been to two stores this morning then called CS - I’ve been hung up on twice, spent 2.45hr on the phone being passed about to various teams. All I want is a replacement topping up card for my 65 yr old mum!!

  • richiechuff Richie Knight (@richiechuff) reported

    @O2 I don’t have an unlocked phone in order to do this how have you not got a resolution for this! It’s shocking

  • HawkeyeKnows Charlie 🌸 (@HawkeyeKnows) reported

    @O2 I switched from O2 this week, after 14 years with them, to Vodafone. 100GB and unlimited calls for £12 - didn't even try to keep me as a customer.

  • urnewfavourite zach (@urnewfavourite) reported

    no reason for my data to be this slow considering the amount I pay per month @O2

  • 5xl20 scott (@5xl20) reported

    @O2 ur signal is **** sort it out

  • forgottenman_ The Forgotten Man (@forgottenman_) reported

    @O2 I have been through the helpdesk and we have reissued the sim but i'm still getting my number spoofed. So there is no point in private messaging you as this is an issue of public concern that I think we are all surprised is even happening. so new hashtag #CLIspoofing