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O2 outages and service status in Hayes, England

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Full Outage Map
  • O2 generated 0 outage signals in the last 24 hours around Hayes, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Phone.
  • The most recent signal from this area was received Jul 24, 5:51 PM GMT+1.
  • 50% Internet (50%)
  • 25% Total Blackout (25%)
  • 25% Phone (25%)

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Slough, Hounslow, Richmond, Ruislip, Harrow, Teddington, and Brentford.

CityProblem TypeReport Time
Hammersmith Total Blackout 5 days ago
Slough Phone 6 days ago
Hounslow Internet 8 days ago
Hammersmith Internet 19 days ago
Richmond Total Blackout 27 days ago
Hounslow Internet 28 days ago

Nearby cities with recent reports

Hammersmith

1 recent signals

5 days ago
Slough

1 recent signals

6 days ago

Community Discussion

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O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Hillingdon, England

    @O2 It’s doesn’t help!!!!! It’s getting frustrating day by day been with @02 nearly 7 years and it’s getting worst day by day. No proper coverage. There’re much better network providers in the U.K. that provide better network and customer services it’s time to make a change!!!!!!!

  • Stefan_baisden
    Delboybaisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

  • ashley_leggett
    Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • katyhall26
    Katy Hall (@katyhall26) reported from Hammersmith, England

    Very unhappy with the service from @O2 , phone battery only lasting 4 hours at a time at the moment and very slow running - no upgrade option apart from paying £324 😧😡

  • daishughes
    daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • richardmorrisuk
    Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • cityposer
    Federica Parise (@cityposer) reported from Brentford, England

    .@O2 sent messages on Twitter, called customer service, DM sent via Twitter: 4 days after upgrading my plan I am still not able to make or receive calls and I was told it will take 3-7 days to sort it: why?

  • ConlethKane
    Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • mblair35
    Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • Indian_Thriller
    Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, England

    Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.

  • azhaarashraf
    Azhaar Ashraf (@azhaarashraf) reported from Kingston upon Thames, England

    @O2 Can you please help me as I can't send you a direct message

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • iLloyd_Sa
    لويد سا (@iLloyd_Sa) reported from Brentford, England

    @o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.

  • Astr0Isha
    Astro Gyal 💦 (@Astr0Isha) reported from Brentford, England

    @O2 is down again ugh tell me something I don’t know

  • Nick_G6
    N I C K 🇿🇼 (@Nick_G6) reported from Hounslow, England

    Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

  • johnsheppard71
    John Sheppard (@johnsheppard71) reported from Chalfont Saint Peter, England

    @O2 I am an o2 customer for over 20 years ,I am not happy that I am due for an update and you cannot compete with other companies. Where is the loyalty to your customers .

  • savio_metal17
    Savio (@savio_metal17) reported from Brentford, England

    @O2 I can’t get the Amazon prime offer. Please help

  • SuarezFusters
    Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • swaledalebirds_
    MartinWW❌ (@swaledalebirds_) reported

    @Savplast60 @kokeshimum @O2 You ******* retard.

  • kokeshimum
    Sarah (@kokeshimum) reported

    @pmw_77 @scampaboy @O2 Best ever yesterday. Absolutely no phone signal at Manchester airports brand new terminal 2. Could not connect to wifi. Couldn’t access tickets to check in for our flights. Had to go and stand outside to get a ******* signal. 😭

  • MarkJon63305554
    Mark Jones (@MarkJon63305554) reported

    @Breeze_16 @O2 Call o2 on 202. It's a scam, I just called as received couple of emails re this and asking me to sign in.

  • StuartBain1986
    StuartB (@StuartBain1986) reported

    @o2 you’re 5g and general signal quality is god awful 👍 can’t wait to move network

  • behrendtio
    Mario Behrendt | AI Founder (@behrendtio) reported

    @kokeshimum @O2 One could argue you’re in Huddersfield. It’s not the “highest priority area” to build infrastructure let’s say. But I’m in London and during a typical commute on an overground train I lose my signal entirely at least 3 times. Both on EE and Vodafone. Incredible.

  • totfinsol
    blueShrew (@totfinsol) reported

    @kokeshimum @O2 Simple. The last government scraped the plan to role out 5G masts which were to be built by Huawei which a Chinese company. Because the US don’t trust China they told us we couldn’t either and so the role out never happen. Any 5G bandwidth is being used by the war effort.

  • jonR1939056
    dr_yugoslavia444 (@jonR1939056) reported

    @kokeshimum @O2 Because the UK internet infrastructure is old, it's a patchwork of systems from different eras. Less developed countries have a newer total network

  • EggrollsByam
    Eggrolls (@EggrollsByam) reported

    @kokeshimum @O2 I’m with EE and around where I live there are many large areas where I get zero signal. In my house I get one bar of 4G on a good day.

  • LJRyder16
    Dowager Duchess Louise Ryder (@LJRyder16) reported

    @kokeshimum @O2 Same in Bristol Patchy/no signal in many areas Report it-O2 claim 'they're working on a mast' It never improves Its just sometimes worse than others

  • gems_endgame
    Gem🧣 (@gems_endgame) reported

    @kokeshimum @O2 I live near four major cities. On 4G I can’t get an internet connection, cuts out constantly mid calls as soon as drops from 5G to 4G. O2 is broken.