O2 Outage Report in Hayes, Greater London, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Hayes, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (41%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Hayes, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 4 hours ago |
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Hammersmith
|
Internet | 2 days ago |
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Hammersmith
|
Internet | 3 days ago |
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Wembley
|
Internet | 5 days ago |
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Hammersmith
|
Internet | 8 days ago |
|
Wandsworth
|
Internet | 9 days ago |
Community Discussion
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O2 Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Gavin 🇺🇦 (@Gavlar321) reported from Wandsworth, England@ajbails @EnglandRugby @O2 One issue with the pack I'd say is Stuart he's not an international prop he shouldn't be anywhere near the England team I don't know why Eddie keeps picking him
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Sheena Watts (@Sheena81) reported from Kensington, England@MoneySavingExp Is this every network? @O2
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Shasa Colson (@THE_COLSON) reported from Merton, England@O2 Hi, I've been going around in circles for weeks. I'm an O2 and Virgin Media customer. I'm supposed to be in a Vilt package but mu data hasn't been doubled on the o2 end. Can this please be sorted asap
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💜💚Care Campaign For The Vulnerable💚💜 (@CCTVinCare) reported from Gerrards Cross, England@O2 amazing customer service experience on your 202 called MARCO. 🙏
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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Dave Hampton 🌍🌳 (@carboncoach) reported from Kensington, EnglandDear @EE It’s only a few months since I switched to you, but seems I’m gobbling data faster than ever when I was with @O2 Is your metric working? Maybe you’ll say your network is faster? if so I’ll gladly switch back: to my lower data allowance with O2: that I never used up!
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Gem (@gadgetgem) reported from Barnet, EnglandMissed out on my free sandwich this week @GreggsOfficial with @o2 due to the scanner being broken again. Went to next nearest greggs and they had no breakfast 😢 #o2priority #greggs #breakfast
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England16 minutes on hold to @O2 - then the call got dropped. I think I’m going back to @VodafoneUK … all I want is average to good customer service.
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Jeetesh Luhar (@Indian_Thriller) reported from Iver Heath, EnglandHey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 It’s very frustrating. The delivery yesterday didn’t arrive, then @DHLParcelUK (falsely) claimed they couldn’t get access. I went into an @O2 shop just now - they said I had to ring customer services. I spoke with someone who said they’d help, and the call dropped after 16mins.
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Sally Gilchrist (@SallyGilchrist1) reported from Wandsworth, England@O2 O2 kings road refused to help with my iPhone problem. They sold it to me and still paying for it. Anyone else had a problem with faulty phones from them?
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Jason MacKenzie (@jasonmackenzie) reported from Merton, England@O2 Do you think it will be today, tomorrow, Monday? A rough indication would help. Please would you also advise if I can cancel the contract and phone altogether with no penalty? Right now, it would be much easier for me to just stay with @VodafoneUK than to move to @O2.
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Susan Catton (@susancatton1955) reported from Amersham, England@keelokeelo @O2 I have the same issue and have just spoke to Customer Services who were unable to give me any explanation!!!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Slim Hayley (@babyrat36) reported@O2 @I ported my phone no from virgin to o2 which I’ve had for over 15 years. The pac ported over, I lost virgin service but o2 is still no service. Despite emails & phone calls & rebooting phone I still have no service. I will escalate complaint and also #ofcom HELP asap 🙏🏼
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Mark Cottrill (@Markycot) reportedSo glad I had @O2 Priority for the Peter Kay tickets, been down or broken since they became available and still not working now they are on general release, absolute shambles. Thanks
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Louise O (@Louise23627388) reported@O2 @MartinSLewis shameful o2 are illegally taking money from my elderly parents, and threatening a debt collection agency when you owe them money!! Disgraceful customer service - can someone please help?
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Abby (@AbbyVictoria15) reported@O2 Hi, my PAYG number is saying 'Sim not provisioned'. Please help. Thanks
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Diane Harding (@DianeHarding66) reported@peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK. Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when demand so high. I have no chance - Leeds sold out now. Shocking!
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Alex Spencer (@alexspencer1878) reported@O2 Congratulations on O2 for having the worse signal than any other phone company.
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Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported@Michaelwsh @O2 @Michaelwsh I’m leaving O2 as well because they are just awful.
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Suzie (@Suge_Manc) reportedCheers @o2 for your terrible network coverage in my area I just lost out on @peterkay_co_uk tickets. All I needed was a confirmation code via text and it arrived too late so i had to choose more tickets to then get an error code and booted back into the queue. Do better ffs.
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Bonnie (@bonbutton) reported@O2 Hi, I recently moved my number to O2 & text messages I send are showing as 'not delivered' even though they are being received. I've tried resetting my network settings and hasn't solved issue.
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Mario De Felice (@ma_defel) reported@O2 @GoodThingsFdn @virginmedia I have just switched to 02 asking for portability. No Comms and confirmation of it. Furthermore I was billed starting last week and I only put the SIM in my phone yesterday! I am using the O2 app to request the portability, the form doesn't work and no humans respond to the chat.