O2

O2 Outage Report in Hayes, Greater London, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Hayes, Greater London, England 03/18/2026 02:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hayes, Greater London, England

The most recent O2 outage reports came from the following cities: London, Hammersmith, Kensington, Bushey, Woking, Paddington, Barnet, Hounslow, Ealing, Slough, Esher, Worcester Park, Wandsworth, Wallington and Kingston upon Thames.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Phone
United KingdomLondon Internet
United KingdomKensington Phone
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 anyone can please tell me what’s going on with the network in W13 9 I can’t receive message and call from last Saturday, I guess I need to change my provider.

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 Pity you can’t provide consistent, reliable service in London

  • spillanemary mary spillane (@spillanemary) reported from Wandsworth, England

    @O2 what on earth? A mast down last week. Today another bloody mast down. You’ll update me when? AUGUST 27?! time to switch

  • julie_virgo1 julie virgo (@julie_virgo1) reported from Croxley Green, England

    @O2 #02priority can't seem to get a code for hairspray.. Can you help? 😲

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @O2 please sort out the broken mast in Yiewsley. Only having the capability to make WiFi calls from home for weeks on end is becoming frustrating!

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • Vagabond1107 ☭ 卡里德 🇨🇳 ☭ خالد (@Vagabond1107) reported from Hammersmith, England

    @O2 like your the only UK network do not offer wifi calling and 4G calling for PAYG customer’s… see EE,Vodafone and three they do offer wifi calling and 4G calling to their PAYG customers.. and your not offering i am 13 years a loyal customer please do offer it i am facing -

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    @MancJules @O2 Yeah, they look like legit numbers but when you answer it's a stupid pre-recorded scam call!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • HawanDs Hawan DE SOUZA VICENTE (@HawanDs) reported from Merton, England

    @O2 is okay but when it comes to speak to customer services 😴

  • The_Caz Caz Young (@The_Caz) reported from Wandsworth, England

    Starting to get VERY fed up with all the pre-recorded scam calls and texts to my mobile these days. Anyone got any idea how to make them stop? Can you help @O2?

  • SuarezFusters Jose Suarez (@SuarezFusters) reported from Ealing, England

    @O2 what happens with the network? In W139df #I don’t have 3g from yesterday and that is a nightmare.

  • arigork Ari Gork (@arigork) reported from Barnet, England

    @O2 Fixed the issue. Turned Volte off, rebooted, turned back on and got wifi calling back :)

  • ashley_leggett Ashley Leggett (@ashley_leggett) reported from Hounslow, England

    @O2 your signal in Hammersmith is a joke. London in 2021 and can’t even make a phone call.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mrsellebaynes Elle (@mrsellebaynes) reported

    @O2 hello, trying to access the O2 App to get our Peter Kay tickets… everytime we enter our password it crashs… please help

  • Winter_Phoenix8 Emma-Jayne (@Winter_Phoenix8) reported

    Honestly....... @O2 has some EXPLAINING to do. Been a customer for 10+ years & at this point right now I've lost track of the amount of @Pokemon in @PokemonGoApp I've "lost" due to signal issues because of the network provider I'm with. Not Happy

  • martcol02 MKC #Left-Not-Labour (@martcol02) reported

    @O2 getting sales cold calls from you really grinds my gears. If I want to buy something I will make enquiries. Piss me off, and I will switch. You are a serial offender. Leave me ******** alone.

  • Joshsnell8 Josh Snell (@Joshsnell8) reported

    The last month I have experienced the worst customer service from @O2 and the issues still haven’t been sorted after my account been scammed. Who can I speak to next as the muppets I speak to on phone haven’t sorted it??? #useless #poorcustomerservice #haventaclue

  • dino868 Sussex_Gal - we wun't be druv! (@dino868) reported

    For cryin' out loud @O2 - why?! 🤔😠 What possible reason is there for sending out text messages at 3:00AM in the morning, waking people up and worrying them for a brief moment that something bad has happened... unacceptable!! 🤬 #O2

  • Winter_Phoenix8 Emma-Jayne (@Winter_Phoenix8) reported

    It might seem unimportant to others but losing a 100% IV Pokemon in @PokemonGoApp I'm Seething Every raid, com day or big event in Game I've FOUGHT with because @O2 has let me down when it comes to having a strong, reliable signal. It's caused me stress, misery & general upset

  • JupitersBindi JupitersBindi (@JupitersBindi) reported

    @sheritzy @O2 Switch to EE. I have never had any problems.

  • Gghorse_BTC Gg 🪙 (@Gghorse_BTC) reported

    @O2 your internet 🛜 signal is absolutely diabolical. How ******** I'm I paying you 28pounds a month and can barely get a signal

  • Winter_Phoenix8 Emma-Jayne (@Winter_Phoenix8) reported

    I've just had a 100% IV Lunala "flee" on me because once again @O2 let me down & the @PokemonGoApp "froze" Rebooted the game but that Pokemon (& my chance at a Hundo) was gone. Seething.

  • stella_chadwick Stella Chadwick | Functional Medicine (@stella_chadwick) reported

    @O2 you have sent me a Sim eight days late eight days after starting to charge for my bill. The Sim does not work I cannot connect to anybody online. Nobody picks up your phone. Your AI chat is beyond useless and this is a monthly contract now having been without a phone for eight days. Shocking service shocking company. What do you recommend?