O2 Outage Report in Hayes, Greater London, England

Problems in the last 24 hours in Hayes, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Hayes, England

The most recent O2 outage reports came from the following cities: Hammersmith, Wembley, Wandsworth, Uxbridge, Greenford, Paddington, Wealdstone, Barnet, Kensington, Bushey, Hounslow, Ealing, Slough, Esher, and Worcester Park.

City	Problem Type	Report Time
Hammersmith	Internet	23 hours ago
Wembley	Internet	3 days ago
Hammersmith	Internet	6 days ago
Wandsworth	Internet	7 days ago
Uxbridge	Phone	7 days ago
Greenford	Phone	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

• 
  Lee 'Budgie' Barnett (@budgie) reported 19 seconds ago from Paddington, England

  @O2 Wasn’t a problem, as such. ‘Kit breaks’ is an ever present rule. Was mainly to let others know,, if they had problems and wondered what was going on.

• 
  Delboybaisden 📸🎥 (@Stefan_baisden) reported 2 minutes ago from Southall, England

  @O2 has GENUINELY the worst Phone line #Customerservice system ever. I've never been more infuriated just waiting to give a password or speak to someone. Please #O2 update your system to 2019 standard asap.

• 
  Richard Frame (@rafthemaster) reported 3 minutes ago from Kensington, England

  @O2 this phone number is harassing me - 020 3389 6395 - it’s a fake automated call claiming to be @HMRCgovuk called me 4 times already today! Wants to press option for operator (but I haven’t done so), needs reporting for harassment / impersonation of government service! @Ofcom

• 
  Dré (@daktadre) reported 3 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Send News!☝🏾🇧🇧 #StopTheCoup 🌹 (@smileyyearwood) reported 4 minutes ago from Harrow Weald, England

  I've decided to hang onto my @HuaweiMobileUK P30 Pro until the next gen of 5g phones. Was going to take an @O2 deal but it only shows 4g and says you'll then need to take a new chip and contract for 5G not guaranteed you'll pay the same price. A lot of 1st adopters are screwed.

• 
  ياسمين🌹 (@YasmeenLillahh) reported 5 minutes ago from Paddington, England

  @_MParisss @O2 Trust me 3 is poor

• 
  Jonny Harris 🇬🇧 (@thespacedmonkey) reported 6 minutes ago from Ealing, England

  Unbelievably bad customer service from @O2 . I was found no service when I live in London is expected and I would not be a booster and that a booster didn’t even exist. A quick google found the booster. Also pretty rude to me. Not happy after 9 years with them to get that.

• 
  Joseph Morrison (@JosephMorrison0) reported 8 minutes ago from Hammersmith, England

  @O2 Your service just like, breaks all the days of the week. And let’s not forget the famous o2 outage of 2018. But at least your branding is good, except @ThreeUK might beat that too...

• 
  Astro Gyal 💦 (@Astr0Isha) reported 12 minutes ago from Brentford, England

  @O2 is down again ugh tell me something I don’t know

• 
  Jade Sharp (@jadesharp1992) reported 14 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  Bari Heer (@B_Heer84) reported 21 minutes ago from Wraysbury, England

  @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

• 
  Joseph Morrison (@JosephMorrison0) reported 22 minutes ago from Kensington, England

  No company has ever treated their clients so poorly as @o2. Discgrace. The absolute worst contract ever. Never has service anywhere! Sign with someone else.

• 
  Lyndall (@LyndallAnn) reported 27 minutes ago from Hounslow, England

  @O2 This issue started a few weeks ago for me and my friend has had the same issue so changed phone companies a couple months ago.

• 
  Denis Field (@DenisField) reported 30 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Ashley (@AshleyLlewellyn) reported 34 minutes ago from Barnet, England

  I have before, but I keep getting told there is no issue with the mast. Or use WiFi, or get a new sim. I just want to be able to use my phone, thinking about ditching you guys and going to @O2 might get a signal and a betting offer on s phone.

• 
  Sarah Ward (@tiggsie) reported 39 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  David Chow 📶 (@davidchow) reported 47 minutes ago from Hammersmith, England

  @MIROFUR Disagree. In the UK it was an exclusive on @O2 as they built out EDGE and turned on support for interactive voicemail. It created a massive influx of people to the base, who continued to stay on even when the 3G version eventually shipped to other carriers.

• 
  N I C K 🇿🇼 (@Nick_G6) reported 49 minutes ago from Hounslow, England

  Dear @o2 and @StarlingBank it’s been two weeks and I still can’t believe that I cannot pay my phone bill via the app! Please send help I’m all out of options here. Now I’m accumulating charges for late payment 🤬🤬🤬

• 
  Simon 'Whippet'.. (@s_reynolds808) reported 49 minutes ago from Kingston upon Thames, England

  Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

• 
  Mohamed Abdinur (@MabdiNur1) reported 51 minutes ago from Hammersmith, England

  @O2 I’m considering to leave after many years with you due to poor connection both voice and data. Shame once u was my no 1 choice of network.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Finn Houlihan (@HoulihanFinn) reported 7 minutes ago

  @Janewat72 @O2 I’m having the same problem, terrible service, total lack of understanding their incompetence is having on us

• 
  Prosecco Proletarian (@g_style) reported 7 minutes ago

  @O2 has taken a charge erroneously/fraudulently. A quick search online showed this is common o2 practice. Their response? They will set a spend cap so that “I” won’t run up any further charges. Worst mobile provider I have had the misfortune to use

• 
  Finn Houlihan (@HoulihanFinn) reported 10 minutes ago

  @davejackson1954 @O2 Im having the same problem, seems to be an known issue, not sure why we weren’t warned of it before signing up? We shouldn’t have been let to walk blindly into this mess !!

• 
  Christine Bradley (@cabradley_6) reported 11 minutes ago

  @O2 Hi, is there a problem with voicemail currently? Each time I dial 901 the call gets disconnected immediately.

• 
  Finn Houlihan (@HoulihanFinn) reported 14 minutes ago

  @ElaineEdwards13 @O2 I’m having the same issue, causing me a lot of problems at work. @o2 have a total lack of regard of the stress this causing their new customers.

• 
  Finn Houlihan (@HoulihanFinn) reported 14 minutes ago

  @FPLJazz01 @thebunney @O2 I’m having the same problem, absolutely terrible service, the fact it’s a known issue, we should have been warned of it before signing up ?

• 
  lisa garbutt (@lisagarb) reported 18 minutes ago

  @O2 @ElaineEdwards13 Judging by Twitter you are lying youse haven’t a clue and it won’t be done asap because I’ve been waiting 9days wish id never moved to you it’s a joke

• 
  Ama Dubois (@ChillyBilly19) reported 20 minutes ago

  @O2 are you going to fix the priority app? You need better servers and competent IT staff. It’s not that hard. You can’t just log people out with 3 seconds to go. We see what you’re doing. #O2Priority

• 
  Finn Houlihan (@HoulihanFinn) reported 21 minutes ago

  @O2 This issue is causing me serious problems at work, my clients and colleagues are unable to contact me. This is the first time in over 20 years my number has not been active !! Please apply some urgency to transferring my number 🙏 🙏🙏

• 
  Matthew C (@coops153) reported 24 minutes ago

  @HoulihanFinn @Joe_Guy @O2 Exactly what I told them on the phone earlier as they shouldn't keep accepting porting requests that they know they cannot fulfill, it is misleading customers. I have informed Ofcom about it and logged a complaint. Never experienced anything like this from any other provider.