O2 Outage Report in Send, Surrey, England

Problems in the last 24 hours in Send, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (40%)
• Internet (32%)
• Total Blackout (22%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Send, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, Esher, and Pirbright.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	2 days ago
Guildford	Internet	15 days ago
Aldershot	Phone	27 days ago
Leatherhead	Phone	1 month ago
Woking	Internet	1 month ago
Leatherhead	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Send, England

Latest outage, problems and issue reports in Send and nearby locations:

• 
  RebeccaW40 (@RebeccaW40) reported 8 minutes ago from Epsom and Ewell District, England

  @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 9 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  Mia Johnston (@miajohnston1967) reported 11 minutes ago from Bracknell, England

  @O2 very poor customer services fuming is an understatement 😡

• 
  Jade Sharp (@jadesharp1992) reported 11 minutes ago from Richmond, England

  @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

• 
  markstevens (@markjs10) reported 14 minutes ago from Godalming, England

  @O2 24 hours to port from EE now back to no service! Rubbish

• 
  hen (@henna_macarena) reported 15 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Denis Field (@DenisField) reported 15 minutes ago from Richmond, England

  As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

• 
  Jonathan Holmes (@JonsBusPics) reported 20 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 20 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 21 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  Sarah Ward (@tiggsie) reported 26 minutes ago from Richmond, England

  @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

• 
  Olivia Khwaja (@oliviakhwaja) reported 32 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Avigazed (@Avigazed) reported 33 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  Toby (@tobyd360) reported 39 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Bec Osborne (@BecOz14) reported 40 minutes ago from Camberley, England

  Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

• 
  David Taylor (@davetee2526) reported 40 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  Dré (@daktadre) reported 42 minutes ago from Spelthorne District, England

  Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

• 
  Samantha Blandy (@26samb) reported 51 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  sally (@sally290718) reported 53 minutes ago from Farnborough, England

  @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

• 
  ⚫️Lara King BA (Hons) (@laracking) reported 59 minutes ago from Farnham, England

  Help me please, @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Real Gambolputty of Ulm 🎮🤘👨‍🦼🎨🇺🇦 (@Gambol_Putty) reported 6 minutes ago

  @O2 I just had a call from 01614640771 offering me a reduction on my bill. He refused to call me "Daddy" as I requested, and refused to tell me what he was wearing, so I could "finish my morning happ time ablutions" in style". Then hung up on me. Terrible customer service.

• 
  Ian Martin (@ianmx5) reported 7 minutes ago

  @DaviesGarath I've been waiting since 7th December for my @o2 order via DPD. Shocking service from both of companies.

• 
  Erin Kennedy (@erin_perin) reported 11 minutes ago

  @O2 @corrinapaz Hi I’ve been messaging about the same issue but haven’t had any response - can you please help?

• 
  Elliott Horton (@elliotthorton) reported 13 minutes ago

  @O2 any news when the SN4 area will have network coverage again? I've been without (or had very intermittent) coverage for the past 3/4 weeks! Please confirm I will be reimbursed for this in my bill?

• 
  Darren (@Darren77686554) reported 16 minutes ago

  @O2 @anyotherleader I’m having same issue

• 
  Mila (@LYCOICAT) reported 17 minutes ago

  Please help Cold calls @o2

• 
  YorkshireBRN (@YorkshireBRN) reported 19 minutes ago

  @O2 spoke to one of your colleagues and was promised a call back within 24-48 hours that time frame has now gone by and no call, again! I'm not wasting my time sitting on hold can you please get someone to call me as promised. This is a serious issue that I need an explanation on

• 
  Eddie (@EddieMcgeough) reported 20 minutes ago

  @O2 Thank you. I just called Customer service who has activated it for me. Thanks for your reply all the same.

• 
  Charlotte Hardy (@ninjaewok) reported 20 minutes ago

  @O2 your network capability is shocking. Can barely use my phone out and about unless there’s 5G. Actually thinking about swapping networks for first time in over 10 years.

• 
  Chris (@ChrisPeterKelly) reported 21 minutes ago

  @O2 How do I get the Volt Benefits as I have been a Virgin and O2 customer for more than a week now?