O2 Outage Report in Send, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Send, Surrey, England
The most recent O2 outage reports came from the following cities: London, Surbiton, Cranleigh, Camberley, Richmond, Godalming, Dorking, Epsom, Oxshott and Farnborough.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Leith
(@pippaleith1) reported
@O2 Network has been down since Friday only in my area, working fine elsewhere - have reported multiple time but just keep getting a reply saying there is no issue! Help?
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PL84
(@DeviousPL) reported
@O2 You prices aren’t competitive and your network sucks - it wouldn’t even be acceptable by late 2000s standards and totally unusable during peak times round here. No idea who you are trying to kid but it doesn’t wash. Thanks for an easy decision to leave end of term…
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Larry Laher
(@LegendLarry_) reported
@O2 @ben_pendery Have just sent a DM with my code as well. Attempting to use it in Leicester but again no luck. Can you help with this please.
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sean fitzpatrick
(@seanfitzy01) reported
@virginmedia I was lied to when I started new contract in January so yes CEO office are only ones that will get the recording of that sale and then cancel the o2 SIM and virgin media all virgin say is £240 to cancal and @O2 well there bloody robots lol
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Iain Bruce
(@iain_bruce_iow) reported
@O2 thanks for the email confirming your double price rise. Please get in queue behind every other sucker pleading how hard it is to keep costs down #inflation #consumer #squeeze
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Felonius Dunc
(@DuncanManton) reported
@DarwinsWetDream @tsh2 @O2 They rise their prices by inflation plus a set percentage. Except the bill increase is a measure of inflation. Which they then add a set percentage to. Which drives up inflation. Which they then add a set percentage to… See the issue?
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Mel Wilks 🏏💻☁️
(@melwilks) reported
@O2 Your network is terrible. Your 4G barely works in Devon. 3G if you’re lucky. No sign of 5G. So what exactly are you investing in other than your profits?!? No answer to either of my questions. I’ll be leaving at the first possible opportunity once your restrictive contract allows
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elliott sharp
(@queboh) reported
@O2 Hi O2! My friend needs a copy of her last statement from you but she cannot log in to 'My O2' as she is no longer a customer. Also, you need to log in to access the chat function which she cannot do! Please can you help?
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Jennifer
(@GeneveGor) reported
@VodafoneUK @O2 @ThreeUK Hey Trev just had a painfully long call I really feel like Vodafone don't want my business with 3 lines and broadband I feel super let down with no options
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Dr Cynthia Larbey
(@CynthiaLarbey) reported
@O2 do you realise you have left your customers in Arrochar without phone signal for over two weeks now. The mast was mended more than 10 days ago and my granny could have climbed it because it is neither high nor difficult. The weather also has not been an issue here.