O2 outages and service status in Send, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
Problems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Send, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Wi-fi | 3 days ago |
|
Guildford
|
Internet | 16 days ago |
|
Aldershot
|
Phone | 28 days ago |
|
Leatherhead
|
Phone | 1 month ago |
|
Woking
|
Internet | 1 month ago |
|
Leatherhead
|
Total Blackout | 1 month ago |
Community Discussion
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O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Stephanie Addington (@AddingtonSteph) reported from Richmond, England.@McAfee and @O2 help. Keep getting 404 error when trying to log into the McAfee app.
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 Yeah roam freely in Europe but beware going anywhere else, they wanted to charge me DAILY, the same amount that my husband was charged monthly by his network!!! Beware of extreme charges and dreadful customer service
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 you’ve sent me reminder to pay u for a bill I can not see! I asked for a bill last mnth, as could not view online and nothing? This is on u! U have stopped my service but I wont pay until I have a break down? Bully! If u can send me a ltr, u can send me statement?? @Ofcom
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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🍺 Crafty Jay 🍺 (@jamesy_c1) reported@O2 sort your signal out guns Heaton NE6 area
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jaime winter (@JaimeWinter) reported@O2 Be even better if I could get 4g in the uk worst network going
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Ian (@SuperPosh7) reported@O2 I had 7 emails in 3 minutes. The last one says my order is saved for 72 hours. When I click the link to return to it, it takes me to the sign in page. I try and sign in and I’m stuck in a password reset loop. The MyO2 app shows order confirmed though.
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Joanne (@08000935S) reported@O2 @O2 I have already spoken to customer services multiple times and they have also directed me to this guide. Nothing has helped and they claim that the network is running well in my area. I am therefore paying for data and calls that I can’t use?
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Bethan Dold (@BethanDold) reportedPlaced an order for next day click and collect with @O2 yesterday to a town I am in today. Now get a message to say it’s not going to be ready?! I don’t live close by, and trying to find a customer service number to call is a joke…
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Priti Depala (@PritiDesigns) reported@O2 @O2 Ahh, @GreggsOfficial don't do any vegan options which are terrible! not a very good priority offer
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Janette Drew (@Jettydo) reported@O2 Loyal customer,tried to call you three times for my hubby to get a phone with you. Every time wrong department or you hang up!!
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Joanne (@08000935S) reported@O2 Can someone help me please? For over a year now, my signal for calls/data has been extremely poor. It’s got to the point where for the majority of the time, I can’t make any calls or browse the internet unless I am connected to wifi.
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𝐰𝐚𝐥𝐥𝐢𝐬🏡 𝟖 (@asitwallis) reported@O2 hi i have had no service for 2 days now, when i check the service online it says there’s no issue in my area? please can u help?
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Gwyn (@GwynJenkins1) reported@O2 Your 3G and 4G in NP19 and NP20 areas has always been shocking, but today mobile data is non existent! Full bars yet can’t open a website! Your status checker says no issues. Just awful. Time to look for a better network I think!