O2 Outage Report in Send, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Send, Surrey, England
The most recent O2 outage reports came from the following cities: Surbiton, London, Cranleigh, Camberley, Richmond, Godalming, Dorking, Epsom, Oxshott, Farnborough, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Surbiton |
Phone | |
| London |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone | |
| Cranleigh |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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hen
(@henna_macarena) reported
from
Richmond, England
@O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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David Taylor
(@davetee2526) reported
from
Capel, England
@O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!
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𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍
(@AlexharwoodMuso) reported
from
Richmond, England
@jlo_conductor @O2 I have signal with O2 in Richmond ...
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Dunford
(@rainbowclaire) reported
Hey @O2. I'll be honest, I'm getting a little miffed. This is the second time this month we're I have been without any mobile signal at home due to issues with the mast. This has been particularly problematic as I have started a new job, working remotely
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Joanne Flynn
(@JoanneF75018865) reported
@O2 This is an absolute joke!! My number transferred yesterday at 1pm and today I can’t send iMessage from my number and now I’ve no signal whatsoever! I explained to your advisor on Monday that I have a daughter with a disability and I need my phone now I have no service at all
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Hannah Jones
(@Hannah_Jones201) reported
@O2 any ideas when the mast is going to be fixed in ME13 8TN Faversham as my grandparents are without any phone signal, this has been for 2 weeks now! She can receive a message but not send anything? We have tried everything.
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William Watters
(@BillyBoyRN) reported
@O2 As an O2 customer since 1997 I was disappointed that my Samsung Tab A6 couldn't be reset to factory state. I lost the email and password and hoped the O2 Shop in Macclesfield could have handled my request, but they claimed the tool required was broken.
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Expo Aviation
(@ExpoAviation) reported
@O2 I ordered my new phone yesterday morning and so far @DPDgroup_news have let it sit in the Liverpool depot all day with their customer service team saying it's been held up by an unknown cause and might come tomorrow. I'm absolutely fuming!
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LCSOD
(@leanne_lcsod) reported
Disgusting customer service from @O2 dad has been a customer for years & had the most dreadful service regarding an upgrade and new phone.
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Stevo - FlawlessStevo TL50
(@FlawlessStevo_) reported
from
Clydebank, Scotland
@O2 how the hell do I get help with the fact the phone mask near my house isn’t working? I’ve been trying for weeks to contact on MyO2 and keep getting the ‘all our team are busy try again later’ 😤
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SG
(@S_Goodson1) reported
@O2 I refuse to believe the ODEON deal sells out in less than a minute. I never had a problem getting it in the past. What is happening? Please don’t reply that they go fast, that’s your reply for every one that asks you.
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OFE
(@oflahertyevents) reported
@O2 Maybe not on your network. Things need to improve to keep us after Feb.
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.
(@shep1981) reported
@O2 why is your 3/4 an 5g so **** what’s happening to it.