O2 Outage Report in Send, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (53%)
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Internet (29%)
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Total Blackout (11%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Send, Surrey, England
The most recent O2 outage reports came from the following cities: Esher, London, Pirbright, Kingston upon Thames and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Esher |
Phone | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| Pirbright |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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RebeccaW40
(@RebeccaW40) reported
from
Epsom and Ewell District, England
@O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke
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daisy
(@daishughes) reported
from
Kingston upon Thames, England
@O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Samantha Blandy
(@26samb) reported
from
Kingston upon Thames, England
@O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Pawlie
(@Si11y3gg) reported
from
Richmond, England
@VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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ForzaTottenham
(@grime_vintage) reported
@rp7673 @O2 @EE I was with EE for ayears they were awful, changed to o2 (much more prestige company) and was like night & day, however the timing of your switch plays a part as just lately there’s been problems. But generally and proven o2 are better (more towers / stronger etc)
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Simeon 🤙🏾
(@SimSpeaks) reported
@its_me_agx @O2 I’m with them and I get a signal everywhere apart from in my house
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Adrienn Richmond
(@Ad_Richmond) reported
@StuLittle1972 @EmergMedDr @O2 Bad advice imo. I would still settle it because it can still taint her credit score. As silly as that sounds, credit scores are based on a tick box list. Any unsettled debt or late payment can reduce the score.
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wakeyboi trans lives matter
(@wakeyboi) reported
@DPDgroup_news how bad is your customer service honestly waited all day no texts or notifications @O2 let me know delivery would be today. Your driver turned up to my building but failed to ring the buzzer or ring door bell and left to rearrange delivery for Monday
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David Crompton
(@_DavidCrompton) reported
@O2 ive never had such a terrible service. 1 week in and it’s gone from bad to worse. I now can’t use Apple Pay, iMessage or FaceTime because of issues on your side. Am I entitled to any compensation for loss of services.
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ً
(@invertedLWB) reported
@O2 Your network is terrible. So many dropped calls despite having 4 bars most of the time.
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Samuel Kavanagh
(@Samuelkav6) reported
@O2 your customer service is terrible, past between 4 people as they couldn’t resolve my problem and couldn’t hear what they was saying and the line was terrible, was on the phone for 35 minutes and then the line went dead. Security questions every time you speak to someone 👎🏻
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AllurinAssassin
(@AllurinAssassin) reported
@O2 I have done all the trouble shooting. I dont understand why I can not get network access. Tryin to get in contact with your company is so frustrating. To have 10 plus days to then have it again. My mother is 82 and I cant call without a network!
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Gem Ⓥ
(@outdoor_gems) reported
@StuLittle1972 @O2 I'd say go ahead and make them acquire the court costs. It'd never get there, but the time spent trying, or even just getting debt and legal departments to review it all would cost far far more. And as they've now refused to take the payment....
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AllurinAssassin
(@AllurinAssassin) reported
@O2 can someone please explain why I had a whole week and a half of no network because of you guys fixing stuff to then again having no network! I have a mother in hospital that I need to call daily! Im in Chesterfield and I want answers but seem to not get any?! Disgraceful!