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O2

O2 Outage Report in Send, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Send, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Send, England

The most recent O2 outage reports came from the following cities: Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, Esher, and Pirbright.

CityProblem TypeReport Time
Guildford Internet 12 days ago
Aldershot Phone 24 days ago
Leatherhead Phone 28 days ago
Woking Internet 1 month ago
Leatherhead Total Blackout 1 month ago
Farnham Phone 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Send, England

Latest outage, problems and issue reports in Send and nearby locations:

  • RobertBlevin
    Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • EmmaEgbers
    Emma Egbers (@EmmaEgbers) reported from Cobham, England

    @O2 been waiting for nearly a month for my issue to be solved, still NO response from anyone and being charged again, respond immediately

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Kingston upon Thames, England

    Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins

  • AlexharwoodMuso
    𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • miajohnston1967
    Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • oliviakhwaja
    Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • daktadre
    Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • tiggsie
    Sarah Ward (@tiggsie) reported from Richmond, England

    @_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon

  • sally290718
    sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • DenisField
    Denis Field (@DenisField) reported from Richmond, England

    As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.

  • henna_macarena
    hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • jadesharp1992
    Jade Sharp (@jadesharp1992) reported from Richmond, England

    @gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.

  • jackaarondavies
    Jack Aaron Davies (@jackaarondavies) reported from Richmond, England

    @O2 Not everywhere, but your 4G coverage in SW London is poor. I haven’t had 4G in Raynes Park since I moved there a year ago.

  • laracking
    ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • markjs10
    markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • ZoeThomas1204
    VOTE (@ZoeThomas1204) reported from Guildford, England

    I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.

  • davetee2526
    David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • BecOz14
    Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • JonsBusPics
    Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • BonesEDM
    M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • Happyengland79
    Shana Hendry (@Happyengland79) reported

    @O2 been over a week now and the mast is still not fixed! At the end of this you will be refunding us customers because your service is not fit for purpose. The way you treat us is actually disgusting. Take our money but don't provide the service. #evidenceforombudsman

  • BonesEDM
    M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣

  • BonesEDM
    M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣

  • BonesEDM
    M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣

  • BonesEDM
    M (@BonesEDM) reported

    @Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣