O2

O2 Outage Report in Send, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Send, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Send, Surrey, England 01/10/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Send, Surrey, England

The most recent O2 outage reports came from the following cities: London, Surbiton, Cranleigh, Camberley, Richmond, Godalming and Dorking.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Send, England

Latest outage, problems and issue reports in Send and nearby locations:

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • AlexharwoodMuso 𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported from Richmond, England

    @jlo_conductor @O2 I have signal with O2 in Richmond ...

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • RebeccaW40 RebeccaW40 (@RebeccaW40) reported from Epsom and Ewell District, England

    @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • davetee2526 David Taylor (@davetee2526) reported from Capel, England

    @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • henna_macarena hen (@henna_macarena) reported from Richmond, England

    @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • 26samb Samantha Blandy (@26samb) reported from Kingston upon Thames, England

    @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • hi_robinrobin Dr R² (@hi_robinrobin) reported

    @O2 couldn't get any signal all day. What is going on?

  • rebecca_swales Rebecca Swales (@rebecca_swales) reported

    @O2 hello why is your signal so awful

  • aatxcha AA (@aatxcha) reported

    @O2 knowing they would lose me as a customer. your prices are steep anyway, do you not provide training or complete quality & compliance checks? embarrassing sales ability and crap customer service. no wonder your reputation has plummeted. annoyed. time to find a new sim deal bye

  • fuzzymisfit Adrian Stanley (@fuzzymisfit) reported

    @O2 what’s going on with the voice connection in bd13 area of Bradford. Calls Just drop out. Mast had a problem for 2 weeks now :( will there be money refunded because of bad service?

  • DaveMik88316641 Dave Mike (@DaveMik88316641) reported

    @GambellEmilia @O2 Sis go inbox @frankcyberspy03 he can help you out

  • pipkinzoo H Simpkin (@pipkinzoo) reported

    Oh wait, no it isn't, I must have strayed onto a different mast while doing the food shop. More than a week of no signal at home or locally @O2 , that's not great, is it?

  • GambellEmilia mils (@GambellEmilia) reported

    @O2 pls help, I’ve been locked out of my account because I’ve forgotten my password and the security questions are saying incorrect when I know for a fact my answers were correct. I need to access my account desperately

  • aatxcha AA (@aatxcha) reported

    @O2 your customer service is ridiculous. been trying to sort out my bill and change tariff since yesterday and the line was disconnected 3 times. so today i tried again. one of your rude employees spent 30 minutes dismissing my issue, without attempting to understand the problem

  • weebabydonkey1 weebabydonkey (@weebabydonkey1) reported

    @O2 @virginmedia @CeliaT53196321 we have just been sent a phone Jack adapter that we are instructed you plug it into the router and then into your phone ….problem is the phone jack and the router wall points are in different rooms,so it will not be possible

  • dr_jeff Jeff Fowler #ToryScumOut #IStandWithJeremyCorbyn (@dr_jeff) reported

    @O2 I’ve been trying to disconnect my number from my previous provider. I have a STUC code, but when I tried to complete the O2 form to disconnect the old number I got an error message. Please help