O2 Outage Report in Send, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Send, Surrey, England
The most recent O2 outage reports came from the following cities: London, Surbiton, Cranleigh, Camberley, Richmond, Godalming, Dorking, Epsom, Oxshott, Farnborough, Feltham and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Surbiton |
Phone | |
| London |
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| London |
Phone | |
| London |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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Denis Field
(@DenisField) reported
from
Richmond, England
As much as I love my @oneplus it sucks not being able to go into a store and buy accessories. Especially now that @O2 are done trading with them.
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@inoobkilervip @craigglawson @O2 @BBCWatchdog @monzo It will if dont pay it soon haha. Will attempt to speak to an @O2 customer adviser tomorrow and pay over the phone and hopefully that will work
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
@craigglawson @inoobkilervip @O2 @BBCWatchdog @monzo No they said they couldnt see any issues, hence they getting specialist team to look into it. Its been happening for 3 days.
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Jade Sharp
(@jadesharp1992) reported
from
Richmond, England
@gillett_liam @VodafoneUK @EE @O2 I used to be with o2 for a while, but I found there signal kept cutting out everywhere, Vodafone has been the best signal wise for me and there data speeds are pretty cool.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Sarah Ward
(@tiggsie) reported
from
Richmond, England
@_MiddleAgedGay_ @O2 @Ofcom I will never ever go to @O2 had a contract for a year with them and found the customer service horrendous terminated my contract and went back to @VodafoneUK, which are slightly more expensive but have great service for many years now. Hope you get it sorted soon
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Thomas-Lee
(@TRFC_Tom) reported
from
London, England
Having an issue this week where Monzo are blocking me from paying my phone bill on @O2 app and website and now seen @BBCWatchdog talking about @monzo and their customers suffering from randomly blocked and closed accounts. #WhatsGoingOnzoMonzo #concerned
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Kingston upon Thames, England
Trying to listen to @VirginRadioUK on phone app on train and @O2 signal cutting out .. I know some areas are black spots but 3G surely should cope 😬 frustrating getting sound bites every 5 mins
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Mrs Lady Jade ❤
(@The_Lady_Jade_X) reported
from
London, England
Mother in law will deffo b leavin @O2 when her contracts up. She’s been abroad loads n never had issues. Goes Jamaica with new iPhone no issues. Goes to Europe with iPhone and no network. Apparently she needed to call them before n get a bolt. Load of rubbish! CS no help either!
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Joe Bignell
(@joe_bignell) reported
from
London, England
@O2 have put up with terrible coverage for 14 months!! Promote 5G but I still can’t send a picture when on the commute in SELondon. Can’t wait for the contract to end. Worse provider I’ve experienced
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
Its amazing @O2 can sort out fraud against my 13 year old daughter but @VodafoneUK cant & tell me to go to my local shop with my daughter to prove she didnt take out a contract like wtf!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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FrazzyD
(@FrazD) reported
@O2 Hi, switched (ported) over to you guys a few weeks ago now, 2 Sims. Already with virgin and the volt benefits have been added to my existing broadband package, however nothing on My O2 regarding doubling the data on either of the new Sims. Can you help?
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GloryLynn
(@Glorylynn83) reported
@O2 your marketing and email tool appears to be broken. I had a case logged with you guys about you incorrectly using an email address I have not had associated with your systems for almost a year. Everything has been great for 6 months until yesterday/today, can DM details
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Peter Taylor
(@singingpedro) reported
@O2 @VivekShamal I'm finding exactly the same. Phone lines that have you on hold for an hour and then cut you off, website chat that hangs up before you're connected, and DMs on twitter that are left unanswered for days on end. Very bad times at the moment...
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Peter Taylor
(@singingpedro) reported
@O2 @dalgety27 I'm finding exactly the same. Phone lines that have you on hold for an hour and then cut you off, website chat that hangs up before you're connected, and DMs on twitter that are left unanswered for days on end. Very bad times at the moment...
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Neil Gunning
(@NeilRGunning) reported
It's really simple @O2 , I just want my call data for April last year...1 hour 15 minutes on call to customer service, assistant can't help and then cut off....
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Shell
(@British_Chippie) reported
@O2 missing order since 30th December. The phone number keeps cutting us off. Can someone please help us
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Thomas Birch
(@birchplease) reported
@O2 I joined your service a week ago. I can't log-in as you haven't activated my account. I can't speak to customer services because I need access to an account...I can't create an account because it tells me I have one, I can't log-in because it's not activated... infinite loop
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ǝıɔɐɹ⊥ ♡
(@Traciiee) reported
Oh @O2. Finally the contract has been cancelled. "Final bill" will be with me in 2 weeks-ish. Hope you're paying that bill for my mother, she paid everything all off on January 12th. Not her fault that your agents didn't cancel the contract then, when she asked.
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James MC
(@jimimchugh) reported
@O2 can someone DM me please. I’m needing help and your phone lines and live chat aren’t working (surprise)
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Paul James Smith
(@PaulJamesSmith4) reported
@O2 @virginmedia Showed yourselves up for the complete amateurs you are. Your mobile network is every bit as useless.