O2

O2 Outage Report in Send, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Send, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Send, Surrey, England 01/14/2026 01:55

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Send, Surrey, England

The most recent O2 outage reports came from the following cities: London, Surbiton, Cranleigh, Camberley, Richmond and Godalming.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Send, England

Latest outage, problems and issue reports in Send and nearby locations:

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • ladidalimey david bryant (@ladidalimey) reported from Richmond, England

    @O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?

  • richardmorrisuk Richard Morris (@richardmorrisuk) reported from Richmond, England

    Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • mblair35 Matthew Blair (@mblair35) reported from Kingston upon Thames, England

    @O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • marshallb60 Ben Marshall (@marshallb60) reported from Kingston upon Thames, England

    @O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • stevejonathan80 Steve (@stevejonathan80) reported from London, England

    Poor network in Se6 @O2

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • DainaBessant_ DAINA (@DainaBessant_) reported

    I literally can’t wait until I can leave @O2 ... I joined them as I heard so many great things about them but I’ve had nothing but issues. How hard is it to pay a bill?? You’d think theyd be desperate to take your money lol. @giffgaff I miss you

  • Charlote_sage Charlote (@Charlote_sage) reported

    @O2 I have a question about my contract and I can't get through to customer services. Would someone be able to DM me please?

  • KirstyAnnFord Kirsty Ann (@KirstyAnnFord) reported

    Trying to make calls whilst working from home today has been difficult. Thanks @O2. Would have been nice to have been told you are working on the network and that I won’t have any signal 🙄😤

  • Jennife14435458 JenMet75 💙 (@Jennife14435458) reported

    @O2 About as much help as an ashtray on a motorbike!!! You have network issues where I live, EE were exactly the same but have upped their game by improving their network after years of bad signal, maybe you should try communicating with EE as to how they improved their network!!

  • pickled_tinker Ian Grody (@pickled_tinker) reported

    "Get EE or get network envy" is, if anything, misinformation at it's greatest. I use @VodafoneUK and @O2 and in no way envy your network, your users and especially your overpriced and under valued deals. Can get the phones I want with better deals and cheaper here.

  • SkyviewL4 SkyView (@SkyviewL4) reported

    @O2 I’ve spoken to customer service 4 times and promised a call from the bereavement team. Unable to receive calls from friends and family as old number still not transferred. Poor from you O2.

  • lauraaloane Laura Anna Loane MA is not a cat. honest! (@lauraaloane) reported

    Anyone else on @O2 had No Service or one bar since this morning? Nothing's going through. Good for no distraction, but REALLY. Called the bank via Skype. There's a sentence I never thought I'd write...

  • CazowenI Carolyn Owen (@CazowenI) reported

    @O2 Hi we have tried WiFi calling it’s doesn’t really help, we have tried everything else but messaging isn’t working either, we are looking at having to move her contract back to another provider as we just can’t get the service we are paying for

  • Adurrrrm Adam Kelly (@Adurrrrm) reported

    @O2 I’m bringing her number over from another Network...I popped PAC code on order page for sim. Will that be done automatically??

  • mickybcafe Mick Browning (@mickybcafe) reported

    Hello @O2 PLEASE can you tell me when your signal will be restored in my area? I’m missing lots of valuable business calls and losing orders and therefore sales. PLEASE HELP @BBCLookNorth