O2 Outage Report in Send, Surrey, England

Problems in the last 24 hours in Send, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (41%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Send, England

The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, Esher, and Pirbright.

City	Problem Type	Report Time
Kingston upon Thames	Wi-fi	4 hours ago
Guildford	Internet	13 days ago
Aldershot	Phone	25 days ago
Leatherhead	Phone	29 days ago
Woking	Internet	1 month ago
Leatherhead	Total Blackout	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Send, England

Latest outage, problems and issue reports in Send and nearby locations:

• 
  Jonathan Holmes (@JonsBusPics) reported 4 minutes ago from Godalming, England

  @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

• 
  Pawlie (@Si11y3gg) reported 6 minutes ago from Richmond, England

  @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

• 
  Toby (@tobyd360) reported 11 minutes ago from Farnborough, England

  @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

• 
  Harry Robertson (@HarryRobertson5) reported 13 minutes ago from Bracknell, England

  @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

• 
  Samantha Blandy (@26samb) reported 13 minutes ago from Kingston upon Thames, England

  @O2 Hi. I’m trying to add on a bolt on as my data has run out and I have 3 days until my bill. I’m a key worker and need my data when I’m at work!!! Help

• 
  Olivia Khwaja (@oliviakhwaja) reported 13 minutes ago from Sunningdale, England

  @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

• 
  Avigazed (@Avigazed) reported 19 minutes ago from Addlestone, England

  @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 21 minutes ago from Kingston upon Thames, England

  My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

• 
  hen (@henna_macarena) reported 38 minutes ago from Richmond, England

  @O2 The issue has been resolved now after my persistent calling to fix it. Your team deactivated my sim without my permission resulting in me not being able to use my phone for a number of days.

• 
  Eoghan (@owengmusic) reported 40 minutes ago from Bracknell, England

  @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

• 
  Liz Rose 💙 (@esrose2003) reported 41 minutes ago from Richmond, England

  @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

• 
  daisy (@daishughes) reported 42 minutes ago from Kingston upon Thames, England

  @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

• 
  Harry Robertson (@HarryRobertson5) reported 46 minutes ago from Bracknell, England

  @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

• 
  RebeccaW40 (@RebeccaW40) reported 46 minutes ago from Epsom and Ewell District, England

  @O2 network is down yet again. This keep happening and is really not good. During a time like this People need to be able to speak to loved ones. This is becoming a regular thing now. Beyond a joke

• 
  Bethany Hewitt (@bethanyxhewitt) reported 47 minutes ago from Bracknell, England

  Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

• 
  markstevens (@markjs10) reported 53 minutes ago from Godalming, England

  @O2 24 hours to port from EE now back to no service! Rubbish

• 
  𝙰 𝚕 𝚎 𝚡 𝚊 𝚗 𝚍 𝚛 𝚊 𝙷 𝚊 𝚛 𝚠 𝚘 𝚘 𝚍 (@AlexharwoodMuso) reported 54 minutes ago from Richmond, England

  @jlo_conductor @O2 I have signal with O2 in Richmond ...

• 
  David Taylor (@davetee2526) reported 56 minutes ago from Capel, England

  @O2 I ordered a new tab from you & a new contract but you have turned off outgoing & incoming calls on my present phone which I need desperately...HELP!!

• 
  Ollie Eden (@ollieeden) reported 56 minutes ago from Farnham, England

  @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

• 
  𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported 57 minutes ago from Kingston upon Thames, England

  @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Real Slim Hayley (@babyrat36) reported 5 minutes ago

  @O2 @I ported my phone no from virgin to o2 which I’ve had for over 15 years. The pac ported over, I lost virgin service but o2 is still no service. Despite emails & phone calls & rebooting phone I still have no service. I will escalate complaint and also #ofcom HELP asap 🙏🏼

• 
  Mark Cottrill (@Markycot) reported 7 minutes ago

  So glad I had @O2 Priority for the Peter Kay tickets, been down or broken since they became available and still not working now they are on general release, absolute shambles. Thanks

• 
  Louise O (@Louise23627388) reported 7 minutes ago

  @O2 @MartinSLewis shameful o2 are illegally taking money from my elderly parents, and threatening a debt collection agency when you owe them money!! Disgraceful customer service - can someone please help?

• 
  Abby (@AbbyVictoria15) reported 8 minutes ago

  @O2 Hi, my PAYG number is saying 'Sim not provisioned'. Please help. Thanks

• 
  Diane Harding (@DianeHarding66) reported 9 minutes ago

  @peterkay_co_uk Was let down by @O2 joined gen public sale this morning, 95k in the que @TicketmasterUK. Still 75k in que 2 hrs and resale tickets already on ticketmaster. Why allow 10 tickets pp when demand so high. I have no chance - Leeds sold out now. Shocking!

• 
  Alex Spencer (@alexspencer1878) reported 9 minutes ago

  @O2 Congratulations on O2 for having the worse signal than any other phone company.

• 
  Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported 12 minutes ago

  @Michaelwsh @O2 @Michaelwsh I’m leaving O2 as well because they are just awful.

• 
  Suzie (@Suge_Manc) reported 16 minutes ago

  Cheers @o2 for your terrible network coverage in my area I just lost out on @peterkay_co_uk tickets. All I needed was a confirmation code via text and it arrived too late so i had to choose more tickets to then get an error code and booted back into the queue. Do better ffs.

• 
  Bonnie (@bonbutton) reported 16 minutes ago

  @O2 Hi, I recently moved my number to O2 & text messages I send are showing as 'not delivered' even though they are being received. I've tried resetting my network settings and hasn't solved issue.

• 
  Mario De Felice (@ma_defel) reported 19 minutes ago

  @O2 @GoodThingsFdn @virginmedia I have just switched to 02 asking for portability. No Comms and confirmation of it. Furthermore I was billed starting last week and I only put the SIM in my phone yesterday! I am using the O2 app to request the portability, the form doesn't work and no humans respond to the chat.