O2

O2 Outage Report in Send, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Send, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Send, Surrey, England 03/30/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (42%)

    Phone (42%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (22%)

    Total Blackout (22%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Send, Surrey, England

The most recent O2 outage reports came from the following cities: London, Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, Esher, Pirbright, Kingston upon Thames and Ascot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomGuildford Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Send, England

Latest outage, problems and issue reports in Send and nearby locations:

  • esrose2003 Liz Rose 💙 (@esrose2003) reported from Richmond, England

    @O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • Si11y3gg Pawlie (@Si11y3gg) reported from Richmond, England

    @VixSeaman @EE @O2 I’m with o2 also! Was with Three before, but would never bother with EE. I will only do sim only.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

  • daishughes daisy (@daishughes) reported from Kingston upon Thames, England

    @O2 saying that they will be posting my new phone to me because my local store is closed but haven’t sent me a single email or even a tracking number? Trying to speak to someone but all 202 do is hang up on you and nobody replies to dm’s😕

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @TweetFlicker @O2 I know, o2 used to always be the best now its gone down hill fast! Sky mobile is brilliant, my daughter is on it and you get good rewards with it like o2 moments, but better!

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    My contract is now up with @O2 and I'm thinking of just having a new sim and keeping my phone. Is it worth staying with o2? I'm only with them for the 'priority deals/free stuff' which they don't really do anymore! They also haven't given me a deal (10+yrs a customer)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mh73lfc mh73 (@mh73lfc) reported

    @O2 plus its not my post code its the area i’m working in also i dont need any security tips from @O2 just a network that actually works

  • vic2979 Victoria Crompton (@vic2979) reported

    Can someone @O2 tell me how to get the credit from an o2 account back to my bank account without having to ring you up because as per usual your network doesn’t work and the people in the call centre can’t hear me 😡😡

  • thelongswim Karen Throsby (@thelongswim) reported

    Well done to the man at @O2 In Skipton for neither laughing nor rolling his eyes while resolving my “the SIM card doesn’t fit” problem by quietly slotting it in the right way round.

  • rettoclien Neil (@rettoclien) reported

    @virginmedia @O2 I’m not an O2 customer though, will they be able to help?

  • LiverpoolReds85 liverpool (@LiverpoolReds85) reported

    @O2 hi I have sent a message earlier regarding my wife number being swapped over to another network but not had a reply yet? Many thanks

  • mott1527 Hannah Mott (@mott1527) reported

    @O2 your insurance company customer service is terrible. I have spoken with 4 different people and still no further along with a claim. Advised to go to the o2 shop!

  • _littleimpulse 🦉 (@_littleimpulse) reported

    @O2 Hi, I’m unable to send texts. I have signal. I can receive texts & calls & another person with an o2 mobile can text me from their phone at the same address so it isn’t to do with service or coverage

  • charlsrhodes Charlie rhodes (@charlsrhodes) reported

    @O2 got a new iPhone 13 from you last week. Instantly got a bothway bar. Went into store they convinced me I could get a new iPhone 14 and return the 13. Customer service now not allowing me to return the 13 and I’m paying for 2 contracts. I’m within my 14 day. What’s going on!!

  • PaulWButler Paul Butler (@PaulWButler) reported

    @virginmedia As a loyal customer ~28 years I am being taken for granted. My bill last year was £107 per month, that was £80 to VM £27.99 to O2 this is changing to £134.33, with VM £101.50 and @O2 £32.83!! That’s over a 24% increase!! Completely unjustified! Does that help?

  • Shob_E E.S (@Shob_E) reported

    @O2 please can someone contact me asap about my phone. You guys have switched off my signal despite the multiple calls I have had with your team. I have had not had a working phone now for weeks