O2 Outage Report in Send, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Send, Surrey, England
The most recent O2 outage reports came from the following cities: Woking, Guildford, London, Sandhurst, Bracknell and Hampton.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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Amy Stone (@amylouisestone) reported from London, England
@O2 I have also been doing this too. If this problem persists, then what?
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Christian Radnedge (@ChristianRad) reported from London, England
Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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George Gower (@GeorgeGower_) reported from Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England
@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Shaney (@ShaneyFirkins96) reported from London, England
Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs
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Jackie Malton (@Thursley) reported from Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England
@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England
@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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david bryant (@ladidalimey) reported from Richmond, England
@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Sarah cogley (@SarahScogley) reported from Bracknell, England
@O2 your customer service is an absolute joke.
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England
@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Sarah (@sarahspoon) reported from London, England
@JamesIMcKay @O2 Oh….never heard of it. Ta
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𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England
@O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.
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Andrew Dourka-Laird (@LairdDourka) reported from London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
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Shaney (@ShaneyFirkins96) reported from London, England
@under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻
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Tim Morris (@T_Morris_Wealth) reported from London, England
@emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support
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Richard Morris (@richardmorrisuk) reported from Richmond, England
Hi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Iain Hunter (@musical_IH) reported from Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England
@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Sam 'Mamba' Carley (@mambalovesdaisy) reported
@O2 Can you tell me if its under warranty because I'm pretty sure it's faulty, the interface is off and now it won't open certain apps including Google search. Could I send it off for repairs incase the issues are fixable?
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Elliemae X (@elliemae_xxxo) reported
@O2 SHITTEST SERVICE! Your customer service is shocking
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M_G_BUTT (@Madamme_Butt) reported
@O2 Hi I just checked on my account it is the message I thought it was. It wasn’t my wifi my wifi was working fine. It was when all the social media was down. But I read lots of people saying their o2/mobile data was down on Friday. So it’s not fair you have charged me for this.
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Nii-Ado Sam (@dewatoro) reported
Anyone else having trouble logging onto #MyO2 via a web browser? @O2
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salema veliu (@rebeltrueblazer) reported
Outrageous...now over 60 days I’ve been awaiting a refund for an app l purchased on my iPhone. So far @O2 still haven’t resolved this issue with @Apple Can you please resolve this immediately!
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Michelle (@Mandlastyle) reported
@O2 my elderly mother is unable to use her phone as it's been disabled, tried calling over 2 days but automated line has cut me off 5 times. I need support to help with this issue TODAY!
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♡ Charlee ♡ (@CharleeWharlee) reported
I keep not receiving text sounds when my iPhone 12 Pro is locked but it’s not on do not disturb or anything, can anyone help? @Apple @O2
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Gee (@Gee_2b) reported
@swirlyface_ @O2 I'm having the same issue. Absolute nightmare
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kelly (@kelly51002499) reported
@O2 trying to pay my accounts via the app ... app will not load anything , same via website , tried on other devices same thing happening , been on to customer services via phone was on hold for a very long time , did speak to someone who was getting everything confused :-(
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Orhan Dalkilic (@ODalkilic) reported
@O2 This issue has been going on since DECEMBER! I changed from 3 to o2 because i kept having issues with 3 but I regret doing that know. The issues I had with 3 were intermittent but with o2 I had nothing but problems since I joined! When are you guys feel like fixing that mast??