O2 Outage Report in Send, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Send, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Send, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
- Phone (40%)
- Internet (32%)
- Total Blackout (21%)
- Wi-fi (3%)
- E-mail (2%)
- TV (0%)
Live Outage Map Near Send, England
The most recent O2 outage reports came from the following cities: Kingston upon Thames, Guildford, Aldershot, Leatherhead, Woking, Farnham, Sandhurst, and Esher.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 2 days ago |
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Internet | 15 days ago |
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Phone | 27 days ago |
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Phone | 1 month ago |
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Internet | 1 month ago |
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Total Blackout | 1 month ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Send, England
Latest outage, problems and issue reports in Send and nearby locations:
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david bryant (@ladidalimey) reported from Richmond, England@O2 my wife’s new phone has been waiting 4 days for her old number to port across. 202 have been no use. She is looking after her elderly parents and you have shut down BOTH her old phone and the new one. What are you going to do about it?
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 I was told a number would port over in 3-4 hours. 24 hours I am still waiting. Help please!?
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Richard Morris (@richardmorrisuk) reported from Richmond, EnglandHi @O2. So having cut me off twice on Sunday, told me to book a call, called but couldn’t deal with my issue , promised to call back within 48 hours (didn’t) - now I’ve had a call from a third party? Have you given them my data or have you been hacked?
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Tony Crean (@tony1945) reported from Richmond, England@NadineDorries @virginmedia @O2 This guff about roaming charges is nonsense, Nadine ..... But then you queried the amount of state support going to Channel 4, when in fact they're self-financing. Truth, eh? Not a standard which you bother with much...
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Liz Rose 💙 (@esrose2003) reported from Richmond, England@O2 I suggest no-one buy o2 phones or services as not only are they incompetent but they don’t respond to complaints or even compensate you when they are at fault, I have been paying for phone and network which I NOT receiving for 10 days now!! Do not buy O2 @Ofcom @BBCNews
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Nicola Fish 💙 (@Nicolanoodle) reported from Richmond, England@O2 we’re having a nightmare with network in TW1. Is there is known issue? If not, can I report one? It’s been about 10 days now.
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Chris sweet (@poundland_thor) reported from Richmond, England@O2 it is now day 19 since I received a computer mouse instead of the phone upgrade I ordered and 27 days since I put the order through, still no phone, and no update. Since you are now in partnership with @virginmedia now, I'm thinking I will cancel both contracts - shocking
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Jackie Malton (@Thursley) reported from Thursley, England@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Emlyn Akoto-Dwemoh (@EmlynAD) reported from Esher, England@O2 Same network. PAYG to SIMO. I was told on the phone yesterday that it would take 3-4 hours. Not happy. 😔
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kelly marie sanders (@KellyMSanders) reported from Bracknell, England@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Amalik799 (@Amalik7991) reported from Kingston upon Thames, England@DieselDragonUK @O2 @Ofcom I see. EE is good for cities and countryside apart from the time when there was a broken cell tower near my hotel in the Isle of Wight! Had to deal with very slow speeds as the hotel WiFi limited their speeds. 😭
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Chris sweet (@poundland_thor) reported from Richmond, EnglandIt is now day 15 since I first reported not getting the phone I ordered from @O2 and I still have no phone or update, It is now 23 days since I put the order through - this is not what customer service looks like
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Bede Feltham 💙 (@bedefeltham) reported from Esher, England@O2 @gbuttars I'm trying to access Statements on MyO2 account as well. Says information not available at them moment. Is this part of the fix too? 🤔🙏 Please message here if so and once fixed....thx
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Matthew Blair (@mblair35) reported from Kingston upon Thames, England@O2 terrible service guys!! My wife has returned a broken phone via o2 Insure and after 3 weeks still no phone. If she’s lucky they might send the broken one back, if they find it so she can try again. #terribleservice
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Ben Marshall (@marshallb60) reported from Kingston upon Thames, England@O2 do your agents just hang up if they know you aren’t interested in the deals they are offering? Now wondering if this was a fraudulent call?
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Iain Hunter (@musical_IH) reported from Spelthorne District, England@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Sarah cogley (@SarahScogley) reported from Bracknell, England@O2 your customer service is an absolute joke.
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Liz Rose 😍 (@esrose2003) reported from Richmond, England@O2 @Ofcom how very patronising- your website didn’t work so used the number and paid today! After 20 years of loyalty I will be leaving for another network….dealing with your constant mess ups takes too much time/money- 3 already this year….it’s only April
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Ash’ Sugden (@Ash_Sugden1994) reportedGetting seriously pissed off with trying to sort out my new iPhone. Keeps freezing with the Data Transfer, and now keeps saying “No Service”. Any ideas @O2?!
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Oliver Banks 🇺🇦 (@OliverBanks) reported from Manchester, England@O2 hi, how do I cancel a contract within the 14 day cooling off period please?
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Andy Rennie (@andyrennie) reported.@O2 Signal so poor in Tq3 tonight your network checker wont even load ! Yes I know its a busy area at this time of year but its never ever been so bad, show some respect and acknowledge the issue
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Diane wilson (@Dianewi06) reported@O2 hi, I got a new iPhone and watch at the weekend and I can’t make or receive calls on the phone and my watch is saying I don’t have a data plan, please help thanks
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Dayo the Champagne Socialist 🥂 (@TrophyHusbandD) reported@O2 Hello, can you please explain why I'm getting threatening letters over a billing error you made that I've spoken to Customer Services over the phone 3 TIMES over and told it has been sorted out? This really isn't fair and it is not right. Very upsetting
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Marian Avery (@madebymarian) reported@virginmedia we've been with you for over a month now, and I've been with @O2 for years... and still my extra data hasn't been applied. How do I fix this?
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Lady B (@ladybyrne1) reported@O2 where is the priority code. It’s just a circle ? Or is that it with a count down timer ?
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charlie (@cacapp999) reported@O2 Absolutely disgusting service😡 brought a new Apple Watch 7 with data plan, fist off provided a device that had been opened and damaged. After it was swapped they now can’t attached my data plan to my new watch and basically say there is nothing they can do about it! #rubbish
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Ralph Buchanan (@BamaRalph) reported@O2 I received my new SIM on Friday 15th July. I've done the SIM swap. Still my phone number is not working. 3 days now. All I am told is it's a technical issue and it will be fixed soon. This is now affecting my job. What's going on?
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Terry Munro 🏆🏆🏆🏆🏆🏆🏆🏆🏆🏆 (@H0dling) reported@l_ippylipez @O2 @EE Agree mate. If I was phoning as a new customer they’d have been throwing deals at me