O2 Outage Report in Norwood, Greater London, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Norwood, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Norwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at O2
O2 is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (57%)
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Internet (25%)
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Total Blackout (9%)
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E-mail (4%)
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Wi-fi (4%)
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TV (1%)
Live Outage Map Near Norwood, Greater London, England
The most recent O2 outage reports came from the following cities: London, Tower Hamlets, Stratford, Woolwich, Croydon, Newham, Bexleyheath, Fulham, Ealing, Harringay, Golders Green, Preston, Isleworth, Southwark and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Tower Hamlets |
Total Blackout | |
| Stratford |
Phone | |
| Woolwich |
Phone | |
| Croydon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Norwood, England
Latest outage, problems and issue reports in Norwood and nearby locations:
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 and if you are on call your call will be dropped(call failed)then it will take sometime fr service to start working again.. 2ndly most of the places getting only 1bar and very slow data browsing.. 3rdly when it connects to 3G it’s same like No Service it goes sooooooo slow 2/2
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Liv 🌸🌷
(@OliviaFranceska) reported
from
Islington, England
@O2 hi, my data hasn’t been working all day! Please help
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Abigail Brady
(@abigailb) reported
from
Wandsworth, England
@O2 Hi, i’m not an idiot - I’m a software engineer - I know it didn’t come *from* you. Nonetheless it was relayed *by* you. It shouldn’t have been, because you shouldn’t accept text messages for relay that appear to be from banks unless you can verify that they really are.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
every single day your service going down ,moved to O2 from 3 , paying more getting less as compare to 3 but your service is kind of same , most of the places it just disappears, call failed, hardly one bar most of the time and no service at certain places.. v disappointing @O2
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Eddie Clarke 🐝
(@eddieclarke96) reported
from
Wandsworth, England
@SuzanneTelfer @O2 @SamsungUK @sumsung This sort of problem at launches and poor update record meant I gave up and went to Huawei
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Daniel Burgess
(@myorangetruck) reported
from
East Ham, England
@O2 I sent over a DM yesterday no response and another day with crap data service. Still not fixed
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Omar Mansoor
(@OmarMansoor) reported
from
Poplar, England
@Ali_Malik @O2 @Ofcom @MarkEvansO2 @markevenso2 giving us a day of refund not helps actually! Some of us are running full businesses on your network.
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لويد سا
(@iLloyd_Sa) reported
from
Brentford, England
@o2 can you fix your network in Westfield as I’ve tried to FaceTime my mom more than 50 times the calls have been dropping all the time its sucks paying almost £90/Month and you don’t get basic network coverage inside the mall. Not a happy customer anymore.
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Janet Heil
(@janet_heil) reported
from
Bromley, England
@f4feistyfem @inguidowetrust @SEOforlondon @O2 I completely agree @f4feistyfem. I politely asked people next to us to stop shouting and they said *I* was rude and they had to shout because it was so loud. Truly shocking.
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Swanscott
(@CSwanscott) reported
from
Camberwell, England
@O2 My data has been extremely slow/not working the last few days can you help out please !!
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davidweir
(@davidweir1973) reported
from
Ilford, England
@O2 Enough now, im losing money because of this! Im paying for a service your not providing! So i wish to cancel my contract. Pls have someone call me urgently.... oh wait not they cant can they!!!!!!!! Dm
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Joshua Preston
(@jpfpreston) reported
from
Camberwell, England
You don’t get an ounce of data stood on an open-air platform at London Bridge. Been the same for 5 years. I tweeted back then. Send an engineer to platform 12 for a survey. And none of “we don’t guarantee data” -just fix it pls. @O2
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Sara May
(@saraminniemay) reported
from
Lambeth, England
@O2 my phone has been kicking me off WiFi for months now. Been into the shop and they have ‘fixed’ it twice...can’t get onto the O2 app, and now can’t log on to the website. My bills are always over because of this and I’d love some help rather than being overcharged each month.
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 remember few months back when @o2 was down for nearly 2 days.. after that it’s service is going down everyday.. sometime when you are travelling and passing from certain areas O2 service will simply shift to 3G form 4g and sometime it will be No Serive at all 1/2
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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davidweir
(@davidweir1973) reported
from
Ilford, England
DO NOT USE @O2 **** SERVICE!!!!!
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Rebecca Pickering
(@Cronxgrl) reported
from
Camberwell, England
@O2 No if I type in WC1 it says there's a mast down
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Usman Younas
(@usmanyounas0011) reported
from
Walthamstow, England
@HowardGriffiths @O2 i have few screen shots of different areas when it’s service just disappears, call failed and only 1 bar, will share screen shots with @O2 3/3
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Ali Malik
(@Ali_Malik) reported
from
London, England
The ordeal continues. @O2 and it’s #CustomerService is very good at taking notes but appalling at resolving complaints / closing issues. Generated an incorrect / inflated bill despite multiple assurances otherwise! Now running pillar to post, no resolution in sight @MarkEvansO2
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Tessa Dowling
(@SimplytheTess) reported
from
Croydon, England
@O2 nice that someone has taken a phone and contract out in my elderly, disabled mother's name and O2 wont help us out at all because she can't give you the password or security answer. Of course she can't, she didnt open the account! Can't even cancel the account, or 1/2
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Laila Charlesworth Nutrition ANutr
(@LailaWellbeing) reported
Come on @O2 - it's been three days now that the nearby phone mast isn't working. How long until you rectify the problem??
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Steve Devlin
(@steve66stevie66) reported
@O2 upload data zero mbps download data 1.5mbps in Colwyn Bay. Yet still showing as 4G. Very poor.
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Usman Khan
(@healthandthings) reported
@acorbettn @O2 @metpoliceuk So sorry to hear that Andrew. Must be pretty shaken - horrid!
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Tim Whitehead
(@heisenberg912) reported
@unfortunatalie @O2 They're all useless Nat. When I bought mine they had an offer for a free galaxy watch. To redeem it you had to have proof of purchase dated up to 31st Jan, I ordered it on 30th and they sent me a proof few days later dated in Feb.... Took weeks of calls to get them to fix it!
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Jon 🏳️🌈
(@Jon889) reported
@PureGym @O2 I can’t connect to the PureGym WiFi, it just shows it’s connected but there’s no data or login page. I’ve reset my network settings on my iPhone. I’ve been to two PureGyms and both never work. Can you help?
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Coco Mell
(@coco__mell) reported
... line via an employee’s iphone in store. I was NOT comfortable sharing this high level of info this way. So I went to try & complete my order online yday evening only then to find your WHOLE website was DOWN!!! And now the offer is GONE!!😤 @O2 @o2businessuk @o2business
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call me GRACE
(@cassandy134) reported
What’s wrong with the network @O2
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Jolene's Book Corner
(@jojowelshghoul) reported
@O2 there's been no phone signal for nearly 12 hours, just keeps saying a mast is down @tescomobile
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Tam Harvey
(@tharvey4877) reported
@O2 @glastonbury Nope as I wud never ever go there in my life even if somebody paid me a million quid!
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Pete
(@Sundis_Finest) reported
@O2 your mobile app payment platform is a bag of ****. Considering it was upgrading at 02:00am. Funny how I’ve bought diesel & shopped on Amazon but there’s a problem with me/ my card/ my bank #GiveMeStrength