O2

O2 Outage in Norwood, Greater London, England

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

 Problems detected at O2

O2 problems in the last 24 hours in Norwood, England

O2 Outage Chart in Norwood, Greater London, England 11/24/2020 07:10

November 24: Problems at O2

O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Phone 63.87% Phone
  • Internet 20.80% Internet
  • Total Blackout 6.20% Total Blackout
  • Wi-fi 4.74% Wi-fi
  • E-mail 2.92% E-mail
  • TV 1.46% TV

O2 Outage Map Near Norwood, Greater London, England

The most recent outage reports and issues originated from London, Leatherhead, Worcester Park, Camberwell, City of Westminster, Kingston upon Thames, Islington, Harrow, Harringay, Willesden, Croydon, Streatham, Hackney, Southwark and Hounslow.

United KingdomLondon Internet
United KingdomLeatherhead Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomWorcester Park E-mail
United KingdomCamberwell Phone

O2 in Norwood, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

O2 Issues Reports Near Norwood, England

Latest outage, problems and issue reports in Norwood and nearby locations:
  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • saps_JP John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • jordanharris86 Jord (@jordanharris86) reported from Poplar, England

    @O2 hi, this morning I ordered a case from your website and it said there was a problem, but my card provider is saying the payment has gone through. Can you confirm whether this was the case or not? Thanks

  • Maria__RG María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • AledSmith Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • PaulGrayburn Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • daveya90 David (@daveya90) reported from Wandsworth, England

    @O2 just went into one of your stores to upgrade my phone and experienced the worst customer service. Was told to recycle my phone with another shop in the shopping centre and be without a phone for 3 days cause they’d “give me a better offer” and told I could shop online instead

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before - I’ve now tested on both front and rear cameras with and without HDR and it bleaches every time. Is the product faulty @AppleSupport or is this an iPhone 12 issue in general. How can I fix it?

  • StephsBubble Stephanie Bennett (@StephsBubble) reported from Ealing, England

    @O2 Yes I’ve had the iPhone since the 3G and never had this before

  • hedaramusic hedara (@hedaramusic) reported from Hammersmith, England

    @O2 absolute JOKE of a service today. Got a deal offered to me by your retentions team TODAY, I ring back later to call it and no one with authorise it. Been passed to and fro for an hour and a half and got NOWHERE. The phone and deal I want is sat in my basket. Help.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • yasirkiani22 Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • J5752x Jay S. (@J5752x) reported from Paddington, England

    Went to @O2 #TCR to swap my monthly contract onto a prepaid card. I was told it has to be done over the phone and they can’t issue a new SIM in store. Went to @EE and asked if I could transfer my number to them. The seem enthusiastic

  • kieranbowley KB_UK (@kieranbowley) reported from Bexleyheath, England

    @O2 Sadly I am an enterprise customer. Any idea when they are going to be available?

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • silverback1809 Shane Pender (@silverback1809) reported from Bromley, England

    @O2 Is there an issue for WhatsApp videos on o2? Both mine and my other half’s WhatsApp has stopped playing videos were sent. I use some videos I’m sent for my job!!!! I’ve deleted the app I’ve contacted WhatsApp. Still nothing is working!

  • kostas1903 Esmer Ozan (@kostas1903) reported from Bexleyheath, England

    @O2 The UK’s number 1 network? Don’t make me laugh ! I’ve just switched from Vodafone to 02 and that was the worst decision I’ve ever made 🤬🤬🤬 I barely get 1 bar. My phone keep disconnecting in central london. Calls are always failing. 02 is my disappointment.

  • aydenwilsonHE Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

O2 Issues Reports

Latest outage, problems and issue reports in social media:
  • Bubble_Mummy Ellen Lincoln (@Bubble_Mummy) reported

    @O2 Except for when you advertise something you knowingly can’t provide. @O2 ... either that or you need a new purchasing dept, as the current one clearly can’t do simple maths, and a new IT dept so errors on your website can be updated quickly...

  • ivor06373959 ivor (@ivor06373959) reported

    @O2 for a communications company you really are poor

  • depeare Steve Depeare (@depeare) reported from Ealing, England

    @O2 I’ve tried desperately trying to get hold of customer service and keep getting knocked off. I need a 5 g SIM card for my new iPhone 12 pro plus and need a 5 g sim , I think a card may be ordered but not the 5 g

  • chrisz26 chris (@chrisz26) reported

    Back with @O2 sim only but pay 3 months bill as credit score is crap and can get a new phone.

  • LtJrGradeGoose7 ᴵᵗ'ˢ s̳t̳i̳l̳l̳ 𝐂𝐫𝐢𝐬 ⁽ʷⁱᵗʰᵒᵘᵗ ᵗʰᵉ ᴴ⁾ #𝘽𝙇𝙈 (@LtJrGradeGoose7) reported

    Hi @O2 and @bgpmon. How does one go around to reporting a BGP hijack (IP/DNS hijack) to your fraud department when using your network?

  • LtJrGradeGoose7 ᴵᵗ'ˢ s̳t̳i̳l̳l̳ 𝐂𝐫𝐢𝐬 ⁽ʷⁱᵗʰᵒᵘᵗ ᵗʰᵉ ᴴ⁾ #𝘽𝙇𝙈 (@LtJrGradeGoose7) reported

    @O2 Hi O2 support. How does one go around to reporting a BGP hijack (IP or DNS hijack) to your fraud department?

  • AitchK helen hollywood (@AitchK) reported

    @O2 nice to see that loyalty counts for nothing. Very bad customer service is just the beginning. #NeverAgain #noloyalty #discusted!

  • SnicketyL Snickety Lemon (@SnicketyL) reported

    @O2 how do I get out of my shitty non providing contract? I’ve recently moved, absolute zero signal, hundreds of failed calls and undelivered texts. Locals say it’s been like this for over 10 years, you’re aware, couldn’t give a **** and have done nothing

  • IanMCalvert Ian M Calvert (@IanMCalvert) reported

    @silverstrivers That's why I always have International Calls blocked @silverstrivers as it's a nightmare trying to get Mobile Providers to listen to you and help resolve issues around International charges! I'd be surprised if @O2 actually will look into this quickly for you... #o2 #CustServ

  • DTAl1928 DTAL (@DTAl1928) reported

    @Russats @O2 I have EE for my phone and home broadband and the 5g on my phone is a lot faster than the broadband! There are problems with 5g though, if you are on the outskirts of the 5g coverage it loses signal a bit like a radio even though the 4g is great.