O2

O2 Outage Report in Orpington, Greater London, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

The latest reports from users having issues in Orpington come from postal codes BR5.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Orpington, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Orpington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Orpington, Greater London, England 11/18/2025 16:00

November 18: Problems at O2

O2 is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Orpington, Greater London, England

The most recent O2 outage reports came from the following cities: London, Caterham, Erith, Orpington, Croydon, City of Westminster and Southwark.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Phone
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Orpington, England

Latest outage, problems and issue reports in Orpington and nearby locations:

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    @O2 I can now see why you wanted to take this private, spent £2k plus with you at midday, three hours later a customer service representative is verbally laughing at us over the phone because the sims haven’t transferred. 🙄

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia And what’s so annoying is that for some reasons it’s seems to be affecting my mobile network because even though I’m not connected to the wifi @O2 doesn’t works in the house and I’d need to leave the house and move further down street for the #O2 network to work and reply!

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @virginmedia Yeah?! I hope you can resolve and repay the works and fees I’ve missed as well because of lack of internet on both my mobile network and internet because of @O2 and #virginmediadown

  • kaybaka Kay Bak (@kaybaka) reported from Camberwell, England

    @O2 Yes, the wifi isn’t working due to technical issues with @virginmedia and I need to leave the house for @O2 to work.

  • craigdfreeman Craig Freeman (@craigdfreeman) reported from Redhill, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • UKGeocacher geocaching.uk (@UKGeocacher) reported from City of London, England

    Recently moved back to @ThreeUK on a sim only plan and it’s blooming awful in terms of speed or coverage in central London. Thanks to my @O2 work E-sim I actually have signal!

  • PhilLearney Phil Learney (@PhilLearney) reported from Bromley, England

    Refreshing customer service from @O2 Instead of using Covid as an excuse for their incompetence their customer service representatives just laugh at you. 🙄

  • michaelbeverla1 michael beverland 🦎🥝🎹🖤🦑🐙 (@michaelbeverla1) reported from Eltham, England

    @O2 just received new sim and trying to get it to work. Switched to you guys from EE but it will be the fastest cancellation in history at this rate. Your online help just isn’t

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • LairdDourka Andrew Dourka-Laird (@LairdDourka) reported from London, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • SheldonLT Sheldon Tarpey (@SheldonLT) reported from City of London, England

    @UKGeocacher @ThreeUK @O2 Having the exact same issue when I’m around Liverpool Street for work. The biggest city yet the signal on Three is sooo bad.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • Toucsy Ian Crowne (@Toucsy) reported from Poplar, England

    This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇

  • JonMannings85 Jon Mannings 🏉⚽️🏏 (@JonMannings85) reported from Gravesend, England

    @websterKEVIGSC1 @O2 Hi mate, were you able to sort this issue? Exactly the same was happening when my wife tried it

  • steve2682 Armstrong (@steve2682) reported from Bexleyheath, England

    @O2 for weeks now I am not getting any service at home. The Sidcup area I keep being told you are aware that the area is busy! Can I please have an update on what is happening please?

  • JoshBates Josh (@JoshBates) reported from Paddington, England

    @O2 I got this sorted doing this however this is really poor service. This should be an easy, self-service digital journey. Absolute joke that this took 35 mins for both me and your staff. Total waste of time. Please feed back.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • melwilks Mel Wilks 🏏💻☁️ (@melwilks) reported

    @O2 Been a customer 20 years. This is the end. I think your a disgrace.

  • MichaelSniedzeH Michael SniedzeHinde (@MichaelSniedzeH) reported

    @O2 Absolute b******t and you know it. Explain to me how an 11.7% increase is justified, break it down for me. You are putting prices up because you can & customers can’t do anything about it. Blatant abuse of customers. You should be ashamed of yourself!! Bring on contract end date!

  • seanfitzy01 sean fitzpatrick (@seanfitzy01) reported

    @virginmedia not sure if your staff in call centre purposely lie to re contract you or really don't know what there saying and the @o2 customer service is just as bad...oh well email sent to @LutzSchueler to cancal the SIM and virgin media deal..no doubt it will be passed down

  • DeviousPL PL84 (@DeviousPL) reported

    @O2 @MichaelSniedzeH Well you can bet they’ll leave at the end of the term. What exactly are you investing in as your network has been consistently the worst for data in major cities down South? Fortunately I’m on SIMO, doesn’t mean I like your disgusting attitude though…

  • hellfiregay Sylar (@hellfiregay) reported

    My mobile tariff is going up by nearly £2 in April - **** ******** off @O2

  • _tbond Tom Bond (@_tbond) reported

    @O2 am at post code Mk43 0, your network bandwidth is shocking. Signal OK but never data transfer. Any plans to fix? If not, how do I leave? Watch on a 3-year, phone on 30-day. Many thanks!

  • mrgregyoung gregyoung (@mrgregyoung) reported

    @O2 Can you help me please, I can’t put my special code in? Your link is not allowing me to copy it and there’s no way of typing it in

  • queboh elliott sharp (@queboh) reported

    @O2 Hi O2! My friend needs a copy of her last statement from you but she cannot log in to 'My O2' as she is no longer a customer. Also, you need to log in to access the chat function which she cannot do! Please can you help?

  • mop_a_top Darren (@mop_a_top) reported

    @O2 Even this rediculous rise of almost 12%? New customer get the old rate too. Advertised prices don’t go up. It’s almost better value to use pay and go with a bundle (they don’t increase either it seems)

  • Hannah53526222 Hannah (@Hannah53526222) reported

    @O2 It’s still not working