O2 Outage Report in Leavesden Green, Hertfordshire, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Leavesden Green, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leavesden Green and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at O2
O2 is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (24%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Leavesden Green, Hertfordshire, England
The most recent O2 outage reports came from the following cities: Camden Town, London, Uxbridge, Barnet, Bushey, Hendon, Harringay and St Albans.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
Phone | |
| London |
Phone | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Leavesden Green, England
Latest outage, problems and issue reports in Leavesden Green and nearby locations:
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Gianluigi PAGHI
(@Gigiryche) reported
from
Harrow Weald, England
Thank you @o2 for telling me now that you can’t solve my issue with @Apple Watch because “it is not a necessity device”. However when you publicised the deal “AppleWatch plus iPhone”, at the time of my purchase no one at the store mentioned “it’s not a necessity device”.
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AFCAMDEN
(@AFCAMDEN) reported
from
London Colney, England
@SkyNewsBreak Would cancel my contract with @O2 immediately if they did.
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Addictive Colors
(@AddictiveColors) reported
from
London Colney, England
@O2 I understand that carriages speed and materials do not help, but repeaters in tunnels sure would to avoid disruptions especially as they can particularly nasty to a laptop when the phone or the train is the hotspot as that side of the connection never goes down just the gateway’s
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BrianJThompson8
(@BrianJThompson8) reported
from
Barnet, England
@ItsAdsolution @O2 All of my calls which I've tried to make the O2 have not been answered I have a 40 phone and they don't seem to care I think if this keeps on we should see them because I've got a really bad disability and I've got a 40 phone so we should sue them
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Anna Brown 🦎
(@Anna8Brown) reported
from
Northchurch, England
@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Jeff Stevenson
(@ukcomic) reported
from
Hillingdon, England
@VodafoneUK I have spent three hours of phone time trying to resolve a mistake that your company has made. I am so glad I went back to @O2 PLEASE BE WARNED .... Vodafone customer service is the worse !
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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Alison Burns 💃🏻💋
(@AlisonBurnsy) reported
from
Borehamwood, England
@O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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ARIBBUZZ
(@AEgbuonu) reported
from
Welwyn Garden City, England
@O2 sort your cancellation team and phone problem out. #poorcustomerservice
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Steph Lodge 🎭
(@StephieLodge) reported
@O2 so you “can’t” investigate an unusual data usage on my account. I never use my data (24gb) but it’s not an error that I’ve apparently used 34.84gb in 5 hours overnight whilst sleeping?!? 🤔 Is that physically possible? Loyal customer for over 15 years lost in one day.
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DominoD7
(@D7Domino1) reported
@O2 Hello, I logged a complaint about being misold on tariff charges a few months back and not heard anything back and tariff not been updated so still being ripped off. I see the chat thing no longer works- how do you speak to someone to follow up on the complaint?
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Mkms0618@gmail.com
(@mkms0618) reported
@O2 @Qzauuu Get use to it,they won't give you any real solutions to fix it
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Phil
(@lanman36) reported
@O2 Hi I have a query about roaming in Europe while using data on your Sim. Your rep in our local 02 store doesn’t know the answer! Is there anyone here that can help?
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Barry
(@bazfromscotland) reported
Anyone thinking of joining @O2 .. DON'T. Dreadful customer service & repeatedly giving false info, including a manager.
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Lisa Tallis
(@tallis_lisa) reported
@O2 priority drinks not working in cafe Nero - advised to contact you?
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Carl Pettman
(@PettmanCarl) reported
@O2 if you don’t want honest answers to your surveys don’t send them, then have someone waste my time on the phone asking why I scored you down. FFS!
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Kelly Tulloch
(@Toolock) reported
@O2 Hi how do I check if the phone I have has been unlocked to any network?
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Craig
(@MadeiraIsles) reported
@O2 tried to use my cafe Nero code and was told it was not valid. Less than 10 mins after it was live. Not much of a treat is it. Seems these deals are love the prize draws no chance of winning,
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MLW
(@MLWEFC) reported
@O2 I was charged double my normal device plan last month. Paid it up to save any confusion but was told would be reflected on plan, it hasn't been. I've rung up 3 times and still no help. I want calling back today please. I want my money back. You've been a disgrace sorting this