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O2 Outage Report in Leavesden Green, Hertfordshire, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Leavesden Green, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Leavesden Green, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Leavesden Green, England

The most recent O2 outage reports came from the following cities: Enfield Town, Wembley, Hemel Hempstead, Uxbridge, Greenford, Wealdstone, Barnet, Muswell Hill, Bushey, Hatfield, St Albans, Chesham, and Harringay.

CityProblem TypeReport Time
Enfield Town E-mail 2 days ago
Wembley Internet 4 days ago
Hemel Hempstead Internet 7 days ago
Uxbridge Phone 8 days ago
Greenford Phone 8 days ago
Barnet Phone 16 days ago

Community Discussion

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O2 Issues Reports Near Leavesden Green, England

Latest outage, problems and issue reports in Leavesden Green and nearby locations:

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 just to say that I have received a replacement phone which is a positive, however I hope they take this example of my frustration with their Customer Service in to consideration and keep their valued customer updated

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • itsnadine_
    abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 Still no response from O2 Customer Services. Please do not buy any products from this company

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @O2 absolutely APPALLING CUSTOMER SERVICE from O2 and would never recommend them to anyone. Unable to contact them and their phones just cut off and and unable to track anything on their website as again does not work. I will continue to post until they actually respond or call

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • JohnDWebb
    John Webb (@JohnDWebb) reported from London Colney, England

    @Stephen_Neal @O2 It’s the same with @NatWest_Help - their URL is ‘nwolb’ to login and check stuff. Surely these big companies should be leading by example?

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • bukachef
    Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • arigork
    Ari Gork (@arigork) reported from Barnet, England

    @EE following up on the bad signal in the area I now stay in, can’t even have a call while walking in the neighbourhood, I may have to make a drastic decision and move to @O2 I’m in a 12 month contract so what are the cancellation terms if you can not provide a reliable service?

  • hiaw61
    Robert Frame (@hiaw61) reported from Hatfield, England

    @o2 can’t you tell me why your customer service is so appalling called twice after I was given this number 034480490202 answer the questions and then Bye thanks for calling

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • love_kittyket
    Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • Anna8Brown
    Anna Brown 🦎 (@Anna8Brown) reported from Northchurch, England

    @O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • AlisonBurnsy
    Alison Burns 💃🏻💋 (@AlisonBurnsy) reported from Borehamwood, England

    @O2 I really need to speak to someone urgently im@trying to pay@my bill and it’s saying zero balance but I can’t call use my internet or text I need my phone and I can’t get through to anyone to sort it pls message me to help£

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Sie_the_donkey
    Simon (@Sie_the_donkey) reported

    @O2 hi I need help with my account please

  • MayaAvidov
    Maya Avidov (@MayaAvidov) reported

    @O2 @O2 you really suck at your job. 1 useless message every 24 hours and a chat function that's impossible to find on your site, and then permanently "too busy to speak to someone" is just beyond awful service. It's designed to not work.

  • gucciarllo
    ricardo (@gucciarllo) reported

    Opened a new account today with @O2, and selected pick up in store today, but after I have paid the upfront the only options was, collect from 19th, why? So I decided to cancel the new contracts, and now how long do I need wait for my £30 refund ? To take the money is in 1 second

  • mike9001985
    Michael (@mike9001985) reported

    @O2 I drive past the mast everyday, says on your website a tree is the issue, theres no trees with in 3 meters of it, i do not see whats taking so long, people need it for work like me

  • MissyK198
    ₗᵢₜₜₗₑ gₑₘ (@MissyK198) reported

    So I pay to have @O2 for them to ignore me and not sort out my complaint.

  • Redfield72
    Elsa Stanley (@Redfield72) reported

    @O2 can you help? I am trying to reply to a hospital appointment text , and it says can't send message with O2-error 0. I need to confirm the appointment urgently this way

  • sunstorm2000
    Alexandra Packer (@sunstorm2000) reported

    @O2 How do I obtain a refund? I’ve not been able to use the card for the purpose for which it was bought and as I’ve not had any help in rectifying the situation I want to lodge a complaint and get my money back. Complete waste of time effort and money whilst on holiday.

  • Drysand
    Drysand (@Drysand) reported

    @O2 @virginmedia I’ve just been signed up for a new volt deal. Having a look online the O2 is is no where near the current best offer. I’m overseas for a month and chat functions not working, can someone assist me please? Thanks

  • gucciarllo
    Gucciarllo (@gucciarllo) reported

    Opened a new @O2 phone contracted and selected to collect today in store, but after paid the upfront they ate my collected date for the 19th, I got so annoyed and decided to cancel the plan, now I have to wait how many hours for my refund from the upfront ? So I can go to EE

  • frostefroste
    Patrick Frost (@frostefroste) reported

    @O2 Being happily tight I switched network when you folks continued the free roaming. As the SIMO contract was same price as last network (not saying THREE). Well done O2 for not trying to fleece people