O2

O2 Outage Report in Jordans, Buckinghamshire, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Jordans, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Jordans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Jordans, Buckinghamshire, England 01/12/2026 06:15

January 12: Problems at O2

O2 is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Jordans, Buckinghamshire, England

The most recent O2 outage reports came from the following cities: St Albans, London, High Wycombe, Hemel Hempstead, Southall, Hayes and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomSt Albans Phone
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHigh Wycombe Phone
United KingdomHemel Hempstead Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Jordans, England

Latest outage, problems and issue reports in Jordans and nearby locations:

  • siegeism siege (@siegeism) reported from London, England

    @O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?

  • bukachef Fine Chef Damilola🥰 (@bukachef) reported from Harrow Weald, England

    @O2 dm pls. I have a problem

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 It’s being investigated but there was no indication that they would be back in touch with me. I’m concerned that my address will show up with bad credit with both you and other bodies as a result of this fraud.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @O2 I need a customer call back please.

  • itsnadine_ abena (@itsnadine_) reported from Harrow Weald, England

    @O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Princes Risborough, England

    @CPWTweets @gb62028 Got through to your sales team I one ring though. Quite obvious you don’t give a shit once you’ve flogged the phones. Long as the money is still coming in. No wonder @o2 ****** you off

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from London, England

    @O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people

  • love_kittyket Katherine Stephens (@love_kittyket) reported from Hillingdon, England

    Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.

  • Ricardo_7united 🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻 (@Ricardo_7united) reported from High Wycombe, England

    @sophdefoe92 I had that problem on @O2 but managed to sort it out

  • ninavdbennett Nina Van Driel (@ninavdbennett) reported from Windsor, England

    @O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.

  • maryhippychick m a r y (@maryhippychick) reported from Hounslow, England

    @O2 I phoned up customer services who passed it onto the fraud department. They ( customer services) were extremely understanding. I haven spoken to your fraud department.

  • ShahlaaTahira 💟 (@ShahlaaTahira) reported from Hillingdon, England

    If your an @O2 customer be careful I’ve had emails and texts saying I owe my bill and I checked through my App and I don’t owe anything. #FraudAwareness

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • Anna8Brown Anna Brown 🦎 (@Anna8Brown) reported from Northchurch, England

    @O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • shaqlockholmes Lil’Shaq👊🏻 (@shaqlockholmes) reported from Princes Risborough, England

    @CPWTweets Might want to sort out the problems you’ve already created with your shit company before you sell more phones for more problems you’ll create. No wonder @O2 ****** you off

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • ConlethKane Conleth Kane (@ConlethKane) reported from Hounslow, England

    I’ve been with @O2 for 7 years. I’ve been trying to negotiate an upgrade over the past 24 hours and it has been an actual nightmare. Really bad customer service.

  • siegeism siege (@siegeism) reported from London, England

    @O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Nyarotso3 Nyarotso (@Nyarotso3) reported

    @O2 The response time is really slow

  • itsbuhun Bu 😘 (@itsbuhun) reported

    Why am I paying for 4G but getting 2G signal the last few weeks @O2

  • stephbolsher Stephanie Bolsher (@stephbolsher) reported

    @O2 how long is it going to take to fix the mast that has been down in Escrick village that means we have been without service for WEEKS and we keep being told it will be fixed?!

  • ChrisTitley7 Chris Titley (@ChrisTitley7) reported

    @O2 worst customer service ever , been waiting for a response from complaint since the 8th of jan , avoid 02 at all costs

  • MrMamoud Mamz (@MrMamoud) reported

    @O2 Nope!!! There has been an issue with a phone mast since last year June

  • KarenGTweets Karen G (@KarenGTweets) reported

    @O2 Could someone please help me with a phone upgrade I received that I'm unhappy with? Was on hold for half an hour, spoke to someone who couldn't help, went in the phone queue again and then got cut off.

  • lippie_designs Annie Purtell (@lippie_designs) reported

    @O2 I can’t get through on the phone or messaging service within the O2 app and I need help with getting a SIM card for my Apple Watch. Can someone get in touch with me

  • s1ephen stephen daglish (@s1ephen) reported

    @O2 I upgraded my tablet to a new one in December and I chose the Disney plus subscription for free for 6 months but it has not been added to my account? I followed the email I received about choosing my free extra. Can you help?

  • jodyjones1982 Jody Jones (@jodyjones1982) reported

    @O2 @VodafoneUK No signal on either network at Cwmaman, Aberdare (CF44), network status is advising all fine. 5 different handsets, 3 O2, 2 Vodafone. Outdoor, indoor, voice, text, data, everything down

  • TimGluckman Tim Gluckman (@TimGluckman) reported

    @O2 please contact my friernd to talk ewith him about billing. You have abolished Live Chat so there is no other way for him to get help. His number is 07549664872