O2 Outage Report in Jordans, Buckinghamshire, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Jordans, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Jordans and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at O2
O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Jordans, Buckinghamshire, England
The most recent O2 outage reports came from the following cities: Slough, London, St Albans, High Wycombe, Hemel Hempstead, Southall and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Phone | ||
| Total Blackout | ||
| Internet | ||
| Phone | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Jordans, England
Latest outage, problems and issue reports in Jordans and nearby locations:
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Katherine Stephens
(@love_kittyket) reported
from
Hillingdon, England
Trying to contact @O2 about my bill. But your live chat unavailable, your phone service is limited and cuts me off and my O2 app not useful in helping me.
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
@O2 Tried everything. (Apart from trying SIM in another phone). Previously if ever ‘SIM not working’ flashed up all I had to do was switch phone on/off. Not this time. Help!
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Nina Van Driel
(@ninavdbennett) reported
from
Windsor, England
@O2 I am sorry but I am simply shocked at your poor customer service. I have now called twice to complain and ask for help. Twice I have been told a manager would call me. Twice this has not happened.
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Fine Chef Damilola🥰
(@bukachef) reported
from
Harrow Weald, England
@O2 dm pls. I have a problem
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🔻ᏒᎥፈᏂᏗᏒᎴ ᏕᏗᏁᎴᏋᏒᏕ/Ⓡⓔⓓ ⚽️🥅🎮🍪🍻 🔻
(@Ricardo_7united) reported
from
High Wycombe, England
@sophdefoe92 I had that problem on @O2 but managed to sort it out
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Anna Brown 🦎
(@Anna8Brown) reported
from
Northchurch, England
@O2 Sure, though I have already had two calls with your helpline. Neither were able to move this forward. Hopefully you will be able to help.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
My SIM only service with @O2 has packed up inexplicably today; and O2 slow to respond. Anyway I am without phone. So please DM if you need me.
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Sarah 🧡
(@MissusWebb) reported
from
Burnham, England
Hello @O2 I am back 🙌🏻 after a few years with no signal, awful service I have come back with my tail between my legs 🙈 #ohtohavesignal 🥳🥳🥳
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Nicky Sinclair PGA
(@nickysinclair) reported
from
Windsor, England
@O2 why are the iPhone 12 deals better for a new customer than an existing long time o2 user? #absurd
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abena
(@itsnadine_) reported
from
Harrow Weald, England
@O2 I changed my tariff now I can’t add a bolt on, if I can’t listen to this mix whilst on a run I’ll cry help
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Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
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Ben
(@behu91) reported
from
Hemel Hempstead, England
@O2 are breaching trading standards. Have sent me a voucher code but are not allowing it to be redeemed against S21. Apparently due to being a new launch device, however there is nothing in the terms and conditions to suggest this should be an issue.
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Dave Hampton 🌍
(@carboncoach) reported
from
Marlow Bottom, England
If I was a shareholder in @O2 rather than a loyal customer today would be the day I sold.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Taylor
(@naomitaylorart) reported
@O2 why has this taken over a week and actually worse not better? You know how reliant everyone has to be on internet at the moment. I do not have wifi. This is my only option. Such poor service. So disappointed. Really bad
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Barry C
(@condo007) reported
@O2 @TheO2 No, no problem with data. It was just a question about the 5g service in my area compared to @EE
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adele denise heaton
(@adeleheaton) reported
@O2 how do I get an #02suprise I've been with u yrs and have 4 contracts and I've never had a suprise 😭 as a feontline keyworker I could do with some cheer in my life
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operationgoodguy
(@2theregiment) reported
@O2 morning who can I tweet to within O2 to tell about the disgraceful support and service I have so far been providing re trying to cancel my mother's contract who has dementia and not used her phone for over a year !!!
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Deborah Goodart
(@debgoodart) reported
Have now been without any network on my phone since the 31st of January @O2 . Husband was informed of a mast issue and still not resolved. I can't even call the pharmacy to get my 4 year old's repeat prescription. Can you please respond/update as to what action is being taken?
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Jake Johnson
(@youvebeenjaked) reported
@O2 They never returned, someone answered then pretended not to be there. Spoke to two other people, had the phone put down again. Then I spoke to someone called Sean who was amazing! But sadly have had many issues the past week with o2😔
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Samantha Heywood
(@sammyheywood27) reported
@ClaireLouise_D @vodafone @O2 I’ve never had freebies from Vodafone either
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SMARTY
(@SMARTYMobileUK) reported
@DataDuckUK @O2 Hello - this is the procedure we have in place and it is down to the customer to ensure that their email is encrypted for security as SMARTY has ensured encryption on our side. Any concerns you have, you can get in touch with our Support team through webchat! -Pippa
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Becs 💙
(@BecsApp7) reported
@O2 Hi you’ve started charging me for Disney+ without warning the subscription was due to expire and taken two payments for this months bill!!! How do I cancel this subscription and put in a complaint please?
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Elaine :-)
(@elainefelicity) reported
@O2 I want to purchase insurance for my new device but its proving difficult to get hold of you on the phone. Any way you can help?