O2 Outage Report in Hanwell, Greater London, England
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The latest reports from users having issues in Hanwell come from postal codes W7.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (54%)
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Internet (25%)
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Total Blackout (13%)
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Wi-fi (4%)
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E-mail (4%)
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TV (1%)
Live Outage Map Near Hanwell, Greater London, England
The most recent O2 outage reports came from the following cities: Paddington, Bermondsey, Hanwell, London, City of Westminster, Croydon, Stanmore, Southwark, Brentford, Carshalton, Harringay, Tottenham, Bushey, Ealing and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 Paddington |
Phone | |
| Bermondsey |
Total Blackout | |
| Hanwell |
Internet | |
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@O2 No thanks, just wanted to praise Connor for his help and good service yesterday 👍🏻
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Tommy Pickles
(@DJTommyPickles) reported
from
Camberwell, England
@O2 literally the worst customer service from a mobile phone company ever, truly a disgrace, avoid if you can!
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@O2 when are u gonna fix the blooming mast in edgware it's been days without signal
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Jonathon
(@coffeemadman) reported
from
City of London, England
@O2 Er slightly concerning that I recycled a phone with you and you have updated the offer saying you received a *different* phone when I’ve never owned that phone at all.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Joeachilles.com
(@JoeAchilles) reported
from
Denham, England
Mother has been getting scammed by a mobile app service "Lasevia limited" for past 8 ish months, her mobile provider @O2 can't help at all. Looking online this has been an issue for ages yet nothing has been done by O2 😡
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MSYENHA
(@MSYENHA) reported
from
Wandsworth, England
@O2 is the most shit network ever! Their customer service don’t even know the rules of the company! Never going back on o2 again!
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Lyndall
(@LyndallAnn) reported
from
Ealing, England
One thing I’m excited about with going home is no longer using @O2 as my phone provider. Absolutely sick of always randomly getting “no service” and then it coming back 5mins later and dropping out again.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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James Vertigan
(@jamesvertigan) reported
from
Ealing, England
@o2 Thanks again to Connor Burns in your Belfast contact centre for his help yesterday with my upgrade, I’ve completed the order for my iPhone 11 Pro this morning 😀
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Carol mcCallum
(@Downtonres) reported
from
Lambeth, England
@BaronVonWindmil @O2 O2 need a review of staffing numbers , investment in redesigning procedures for customer service and massive retraining programme for staff
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Omar Sheikh
(@omar_sheikh) reported
from
Lambeth, England
@O2 Worst. Network. Ever.
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@sally290718 @O2 @02 I’m phoning them back tomorrow and doing that shit service though xx
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peter
(@peter33266430) reported
from
Slough, England
@O2 o2 people 02 Twitter the slowest repliers it been - hour still no reply about my complaint
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💟
(@ShahlaaTahira) reported
from
Hillingdon, England
So now I’m without a phone and will never know where or what happened to my iPhone all because of poor customer service from Hassan in the @O2 Lewisham Branch! So much for customer service! #disgustedcustomer @BBCWatchdog
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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shezza_bezza 🌙☀️Coldplay are back wohooo 🌙☀️
(@vodaka_orange) reported
from
Hammersmith, England
@O2 I’m treating myself to a Apple Watch because it’s my birthday next month and the offer ends next Thursday 🤣 plus I deserve it, putting up with rude people and getting sat on/licked/beaten up by my niece hahaha
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@o2 your service has been shocking nearly 2 weeks and my daughters Apple Watch for Xmas not here. Now by all accounts best to start the order again as will be quicker and wait a week for deposit to be put back in my account 🤬 look at your dm’s I’m in them 2 replies so far 🙄
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Altrincham HQ : Alex McCann - Social Media Trainer
(@altrinchamhq) reported
@partingtonred @craigawilliams @O2 Absolute terrible signals :(
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Lisa Songhurst
(@lisa_burford) reported
@LaurenKetchley @O2 Not really affecting my bank as cancelled direct debit, managed to stop the phone from being sent out, but I’m stuck with a high tariff that no one seems to be able to change. I’m paying it til they refund me as I don’t want bad credit. Poor service all round from them.
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Fries&Shake
(@friesnshake) reported
Hi @O2 - just had a suspicious call from your “upgrade team” this morning saying that you were losing customers because of COVID and poor reception. As a result they wanted to offer existing customers 40% off every monthly bill for a year. Didn’t believe it in the slightest 1/2
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Alan Collins
(@Alan_Collins13) reported
@EnglandRugby @henry_arundell @O2 All I saw was Paulo flying down the wing like a bat out of hell!
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Rob Butler
(@robbutler1984) reported
@pootlemum @O2 To be fair to them I can’t remember what the issue was that I left last time. But it hasn’t felt like I good start. I was looking forward to having the phone for the weekend. But it’s a good deal so I’ll let them off if they deliver it soon.
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bluesoup
(@bluesoup) reported
Never get a mobile phone on @o2. The network coverage is shockingly bad.
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Rob
(@rbswft) reported
@O2 I'm trying it on the desktop version. It tells me I need to click to choose the mobile number I want to update (I only have one), then takes me to the homepage showing me usage, etc. Can you please help me update this via DM?
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Robert Wilson 🏴🇬🇧🇺🇦
(@RabWilson16) reported
@O2 why is your network coverage so ****!
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Donlesac
(@donlesac) reported
Just travelled from London to Exeter by train trying to use @O2 and it was giving me useful 4G signal for 8% of the time. Hopeless and expensive service. Do avoid signing any contract with them if you can.
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Christopher Attwood
(@ChrisAttwoodVA) reported
@O2 @LoveIsland Hello there, My name is Christopher Attwood, and my 02 contract finished months ago. When I call to cancel it, nobody ever answers the phone. I have called endlessly to cancel my contract on seven separate occasions, and not once have I had my call answered. I wish to cancel.