O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: Waltham Cross, London, Hackney, Ilford, Romford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Cross |
Internet | |
| London |
||
| Hackney |
Phone | |
| London |
Phone | |
| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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YourRunnerz
(@YourRunnerz) reported
@O2 How about a decent service instead?
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Christina Brickell
(@Kissmyaa) reported
@TheOldDear @O2 @Apple It’s shocking..! Engineers asked us to unpair and remove from iCloud account so that profile can be reset and watch bolt on added. Atm watch is just sitting there aging. No updates on progress of issue, nothing; total radio silence 😞
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Tracey Barnes
(@TraceyT7663) reported
@tiny_mischief @O2 To an amount that people haven’t budgeted for and they don’t want to help, the only company that has helped me while my hubby has been ill are @AnglianWater. They even text to see how we were and if they could help in anyway
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Christina Brickell
(@Kissmyaa) reported
@TheOldDear @O2 Not a sausage…! First support ticket closed unresolved after zero contact. Second support ticket, after being told the incident number, I’ve not heard a thing. The message said that they’d be in touch once they have an update. Guess there’s no update/can’t be fixed 😞
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Chris Rumbelow
(@chrisrumbelow1) reported
@O2 Christ, is this where the 13% increase goes rather than improving signal and customer service
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Jade Loren Davies
(@JadeLorenxx) reported
An absolute joke @O2 I’ve been a customer for 15 years! I have an issue with something, I went into store to resolve - who told me to speak to customer service. After spending over 3.5hours on hold this week & being passed around various departments I still have no resolve!
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TitanofTea☕🇺🇦
(@TitanofTea) reported
@O2 Is there an issue with phone signal and data speeds in the Redcar area? Seems very slow and calls sometimes fail yet when I leave the area it's fine
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Grant Fairweather
(@GrantosF) reported
@O2 I have been a customer for over 20 years and today I find your customer service appalling. I was asked to upgrade my handset 3 weeks ago, I was sent a faulty handset and I returned it 11 days ago. Having now spent 4 hours on phone calls I still don’t have a new device! Awful
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Jay
(@jamiljay12) reported
@O2 If I sign a contract today as a new customer, will my contract increase in April?
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J
(@jenharp7) reported
@O2 please contact me. Money has been taken from my bank by you and I’m unable to resolve this as I do not have a o2 account HELP