O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: Hackney, London, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, Waltham Forest and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Phone | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| Chingford |
Phone | |
| Hackney |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
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ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly
(@kellybaby3) reported
@O2 Nah your okay use have went totally down hill I’ll leave use all good
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Tracy Cameron
(@TracyCa70224399) reported
Why is the location in my priority app showing offers over 300 miles from me, no option to fix this!! @O2
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Comedy Kenny Sinclair
(@YoSinky) reported
What’s happened to @O2 customer service? Get told they have stock for next day delivery I buy TWO handsets, they don’t turn up then call to be told ones on its way , don’t know when you’ll get the other. Anyone at @O2 able to fix this?
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Gary Hurdman LRPS
(@ghotographyuk) reported
@O2 What happened to priority? I've just tried to use it and got sent around a recursive experience of being asked to log in and not given the opportunity to buy my tickets. It's a bit rubbish, it never used to be. What happened?
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liam
(@Liam35uk) reported
@TheO2 @O2 @virginmedia Not possible logins all broken has been a while it seems
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ellen | percabeth is coming back to me
(@_ewhitt) reported
@TheO2 @O2 @virginmedia Presale sign up doesnt work. Czech republic here.
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Never too old to Rock n Roll-Far too young to die
(@HW996) reported
@O2 No data service today???
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Jess Whitby
(@whitby_jess) reported
@O2 Please can you help me. I have been trying to transfer my old sim to a new esim. you disconnected my old sim which means I now have no phone access. I cannot access the 02 app as it keeps saying it is sending a text message to authenticate and is not allowing other forms of authe
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Joe
(@Soccerjudge) reported
@o2 Wow you lot are absolutely **** I thought the RAC were bad but you have taken it to the next level of inept
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Mr Smith Locks Ltd - Locksmiths
(@MrSmithLocksLtd) reported
@O2 why is my phone restricted? I paid my bill yesterday, no notification it was late, if it was and no notification that outgoing uses would cease - wtf?!