O2

O2 Outage Report in Epping, Essex, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epping, Essex, England 12/13/2025 05:15

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent O2 outage reports came from the following cities: London, Hackney, Enfield Town, Hertford, Islington, Waltham Cross, Ilford, Romford and Bishops Stortford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Phone
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomHertford Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • j4cobwood Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • brancasterbay The Mussel Pod (@brancasterbay) reported

    @O2 No problem, just replied to the link below & tagged in my partners suppliers @VodafoneUK as his is exactly the same.

  • AltDaveB Dave B. (@AltDaveB) reported

    @O2 "You can now choose to change your scheduled payment date in your My O2 account." Uh - seems somewhat contradictory to the information than in your help files. So how do I change my billing date going forward?

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @nothing are you not going to address the green tint issues the Nothing Phone 1 is facing? U.K. based customer here, pretty gutted I’ve had to send the original purchase and replacement back to @O2. Unfortunately it’s a refund for me now! Surely you can’t just keep selling them?

  • _____natalie Natalie R Cardwell (@_____natalie) reported

    Hey @o2 is there a mast down or something because suddenly there’s hardly any signal in selby?

  • Simpsonanton21 A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    @O2 Better reseption in my area would be great nr337qy it's been crap data and phone reseption for weeks

  • Simpsonanton21 A.l.f 🛸♻️🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Simpsonanton21) reported

    @O2 O2 used to be good but in the last 3 years your service has gone down hill get it sorted out in rural areas FFS

  • SamPanasuik Sam Panasuik (@SamPanasuik) reported

    @O2 How long does it take to respond? My phone is broken!

  • toni_g1986 Toni @evidenceUKhomes (@toni_g1986) reported

    @O2 I'm not happy with this service! Having spoken to you multiple times about this, you may loose a long standing customer. I know this is happening to other people on o2.. So it's not just my phone! The signal keeps dropping & drops my calls. This is not what I'm paying for.

  • becinson 🌼Becky-Sue🌼 (@becinson) reported

    @O2 absolutely ridiculous service. Seems the app nor ur team can help me upgrade!! Very unhappy with @O2 best get looking elsewhere eh!!

  • richs_barrett Rich Barrett (@richs_barrett) reported

    @JamesWa66498932 @O2 Hi James my phone won’t make calls either but still says there is a signal , it couldn’t be the same mast could it I am HU9 ??