O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (46%)
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Internet (33%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: London, Hackney, Enfield Town, Hertford, Islington, Waltham Cross and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Lise - Dundonian, WHU Fan 🤷♀️⚒ 🏴
(@ScottishLise) reported
@O2 you’ve cut me off for no reason! Hello! You are prob the worst mobile phone network I’ve ever had! Can’t wait till my contract is up! #O2AreUseless #Muppets
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Cragz UK
(@cragz_uk) reported
@O2 I recently finish my contract on my phone and switched to Pay as you go O2 and every since my sim was activate and even though I kept my number I have daily scam calls from india claiming to be carphone warehouse or text saying my parcel could not be delivred. WTF O2
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M6
(@metronome_6) reported
@O2 I’ve tried all this and it’s not working. I’m fed up now. I work for a law firm and my calls won’t go through. I’m leaving O2 and want this resolved asap please
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Dave
(@Hughsie28) reported
@Dave7438501904 @wrexham @O2 I find on the industrial estate and round town and north part that EE is great, been with O2 before but I think their mast was on the police tower before it went down
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CallingMrJones 🇺🇦
(@callingMrJones) reported
@O2 @virginmedia "You need to be a customer of both O2 and Virgin Media to be eligible for Volt. Right now, Virgin Media isn't available at your address below. " I've been with Virgin for 6 years, it's them that's making me switch to an O2 sim (that I don't particularly want)!
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sam cousins
(@samc176) reported
@O2 having problems connecting to internet while abroad. Using iPhone.
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Mrs R
(@KateRenton) reported
@leonagraham @easyJet Wouldn’t mind but my @O2 phone network won’t work either. Rather a disappointment really.
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Jalata 🇪🇺📖 🌍🥦
(@dysgwraig) reported
@bmay @O2 Are they charging you for holding? We had to pay £20 for an unanswered call to Heathrow parking about a problem of their making.
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Sir Roachaldo 🇪🇺🇺🇦
(@roachaldo) reported
@bmay @O2 Customer service is a thing of the past in the UK. It cost money and they have realised that people don't vote with their feet. We are normalised to appalling service.
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Janet (🇺🇦🌻❤️)🇪🇺 🙏 😷 💙#WearAMask
(@jbecole) reported
@bmay @O2 Tesco mobile have been very good, they use the O2 network.