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O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 22% Total Blackout (22%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Epping, England

The most recent O2 outage reports came from the following cities: Enfield Town, Hackney, Brentwood, Muswell Hill, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 4 days ago
Hackney Phone 15 days ago
Hackney Internet 19 days ago
Enfield Town Total Blackout 19 days ago
Hackney Phone 20 days ago
Hackney Total Blackout 22 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • Gill_Barr
    Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • appletonjack
    Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • deltabug
    Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • leon_dave_smith
    Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • Lifestyleyourh1
    Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • QueenMarkgaret
    scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • sinajtojayz
    Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • williamhann86
    William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • EightyThor
    🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

  • TeyLove_
    T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Steelers4Eva
    Steelers4Eva 🍊 (@Steelers4Eva) reported

    @O2 is there a network issue in S5 area?

  • jackyp_95
    Jack 🇬🇧 (@jackyp_95) reported

    Beyond a ******* joke at this point @O2 when I have to turn airplane mode on and off several times just to send a ******* iMessage despite having full signal & 4G. Can anyone recommend a different carrier? I’ve had nothing but **** service from O2 for about 6 years now.

  • bethdeenxo
    Beth (@bethdeenxo) reported

    @O2 why is it so difficult to speak to someone in regards to my phone?! All the Gurus on the app are busy, can't exactly phone when my phone is saying not registered to a network 🙄🙄

  • baronesspawsey
    Louisa (@baronesspawsey) reported

    @O2 I don’t have a problem with actual phone signal, just internet. Which I need to be able to look for jobs

  • prowerrr_
    Prower (@prowerrr_) reported

    @O2 Well since I can’t go anywhere rn, the issue is mainly within my home...

  • olliechelsead
    Ollie Chelsea D (@olliechelsead) reported

    @O2 my signal has been awful the last week or 2, no one can ever hear me on the phone

  • nlmo3954
    nlmo3954 (@nlmo3954) reported

    @O2 Hi thank you for replying. As I had a chat with one of O2 customer service they say that it is not on system the PAC and transfer? Then should I wait or ...

  • YixingLights_
    𝙆𝘽𝙁𝙓𝙄𝙉𝙂 | ᴷᴴᴬᴸᴱᴰ 🗡 вαмвι (@YixingLights_) reported

    @O2 can you please answer me? I am asking what are you waiting for? Just offer wifi call, 4G calling for pay as you go, customers, we literally working from home we do not have proper signal!! Just, please do offer it asap! Vodafone did offer it too!

  • PacquetteDonna
    Donna Pacquette (@PacquetteDonna) reported

    hey @O2 WHATS GOING ON WITH YOUR CUSTOMER SERVICE??CANT EVEN GET MY PHONE SORTED BUT YOU WANT ME TO KEEP ON PAYING FOR A DEVICE I CANNOT USE!!! CANT EVEN SPEAK TO THE ONLINE GURU😡😡.

  • hiighnboujee_x
    ms d 🇯🇲 (@hiighnboujee_x) reported

    I swear @O2 is the shittest network going