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O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Epping, England

The most recent O2 outage reports came from the following cities: Enfield Town, Hackney, Brentwood, Muswell Hill, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 2 days ago
Hackney Phone 13 days ago
Hackney Internet 16 days ago
Enfield Town Total Blackout 17 days ago
Hackney Phone 17 days ago
Hackney Total Blackout 20 days ago

Community Discussion

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O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • 1011FOXEE
    beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

  • rfothergill
    Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • Mountie31
    Ben Mitch 🇪🇺🏳️‍🌈🇨🇦🏴󠁧󠁢󠁷󠁬󠁳󠁿😎🤪 (@Mountie31) reported from Tottenham, England

    @O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...

  • HowarthCharles
    Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • stephenhdg
    steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • Mr_Rafal
    Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • aydenwilsonHE
    Ayden Wilson (@aydenwilsonHE) reported from Hackney, England

    Anyone else lost @O2 signal?

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • MCFCLondon
    Tueartsboots 🐝🌹✝️🇬🇧🇺🇸 (@MCFCLondon) reported from East Ham, England

    @O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

  • London_W4
    Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • Claudiasabram
    Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • PaulGrayburn
    Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • GillKirby
    Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 having bad experience with o2 service after 15 year 😡😡😡

  • SerbayOzcann
    Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • LebbyE
    Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • zoenewton007
    ✨Zoe Newton✨ (@zoenewton007) reported

    @O2 Yes it does thanks. Just never seen it pop up before so wasn’t sure esp when said been turned off account

  • dannithegirl85
    Danielle 💙 (@dannithegirl85) reported

    Twice now I’ve had to email @O2 regarding my phone I sent to be recycled. Was promised my issue would be resolved within 48 hours. 9 days later and still waiting to hear from them again regarding my phone they have ‘lost’.

  • krishangopal017
    Krishan Gopal (@krishangopal017) reported

    @O2 I’ll message my number. Just came off 202 and they couldn’t understand the issue. Thanks

  • SJaiime2
    🌸 S🦄 (@SJaiime2) reported

    @O2 ******* **** customer service. Taking a sim card out for my dad, who lives 120 miles away yet it has to come to me. Why? Stop making things so ******* difficult for people. Where can I send the postage receipt??

  • LevinInigo
    Levin Padrigan Iñigo (@LevinInigo) reported

    @O2 I want to cancel my current contract but Im stuck in an endless phone queue. Please assist me

  • tasmineliza_
    Tasmin (@tasmineliza_) reported

    @O2 I started a new contract on Monday but I still haven’t got any signal, can you help?

  • Brew_Fiction
    Chantelle Hazelden - Brewtiful Fiction (@Brew_Fiction) reported

    @O2 not impressed, upgraded at start of month, partly for the extra £250 when recycling old phone as it covered the cost of upgrading. Still haven't had the extra money, got told to email o2 recycle, a week on and still no reply. Poor service!!

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported

    .@O2 Just spoken to a customer service advisor who has confirmed that your supposed Volt benefit of increased data can only be achieved by giving up other more important benefits. At best misleading and very poor customer service and advertising.

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I’m having so many problems with your customer services team. They are refusing to cancel my contract. I just want to leave your terrible network. 💔💔💔💔

  • sonia_hanson
    Sonia Edwards (Hanson) (@sonia_hanson) reported

    @O2 appalling customer service chat today. You would rather lose a customer of 10 years than try to resolve a data roaming issue. Currently sat with my 4 year old who has food poisons so thanks 👌🏻 made my day 👌🏻👍🏻 #moneygrabbers