O2 Outage Report in Epping, Essex, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (46%)
-
Internet (31%)
-
Total Blackout (15%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: London, Hackney, Enfield Town, Hertford, Islington, Waltham Cross, Ilford, Romford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
-
Ricci Fothergill
(@rfothergill) reported
from
Brentwood, England
@O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.
-
Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
-
Alastair Hilton
(@London_W4) reported
from
Islington, England
I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.
-
William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
-
Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.
-
steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
-
Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
-
sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
-
Raf
(@Mr_Rafal) reported
from
Hackney, England
Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?
-
beverley fox
(@1011FOXEE) reported
from
Takeley, England
@O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!
-
Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
-
Kevin Newman
(@KevinWNewman) reported
from
London, England
@ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!
-
Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
-
Claudia Simms Abram
(@Claudiasabram) reported
from
Islington, England
@O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
-
Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
-
Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
@kythespy @O2 Deleted it now, **** ‘em.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam Buckler
(@LiamBuckler) reported
@O2 I'm aware of the offer, however Caffe Nero didn't seem to be and their system wouldn't let me redeem the voucher...that's the issue
-
Saadeya S
(@journosaads) reported
@O2 priority Cafe Nero voucher not working - it opens but upon scanning shows up as an error - can you help?
-
Antony Bearpark 🐼 Bugpy
(@antonybearpark) reported
from
Andover, England
I have a 5G phone but the best signal I can get in my local area is H+. @O2 are there any plans to boost signal around rural areas or should I look to switch?
-
laura
(@laurajbrigham) reported
@O2 hi, my friend and I are currently in Greece and her mobile data isn't working. Please help!
-
talk2talkcommsltd
(@talk2talkcomms) reported
@O2 "BEWARE" O2 Support Fraud... in fact. they welcome it.. no compassion for young girls welfare from identity fraud. promise after promise to help resolve.. police even informed yet absolutely zero help. Terrible company for customer service. ombudsman needs informing now too
-
Thomas Barnes
(@tbarnes520) reported
@O2 @resolvercouk Complaint done. BTW, the meaning of schedule is 'arrange or plan (an event) to take place at a particular time'.
-
RealGoneKid
(@Tizer42) reported
@K8pur1 @O2 That's right. I saw that this morning. Poor. Priority was what's kept me with O2. In particular Nero. Not anymore though.
-
Missy
(@chipmunk_chic) reported
@O2 my 02 priority code is not working in Caffè Nero right now. They said it’s a technical issue your end. Please help asap!
-
Katie Riddell
(@cakeyriddell) reported
@O2 hey! Why won’t you match a deal found online with you as the same network? Seems weird! Customer service being really unhelpful and would prefer not to leave for another network (if possible)
-
D3vily
(@D3vily1) reported
@O2 hi there, changed my old network for O2 keeping my number. It’s already working on the calls, but on the app still shows the original O2 number instead of my old number, why is that? Also instead of get messages from my contact numbers with their number, I get random O2 numb