O2 outages and service status in Epping, England
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Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Epping, including 0 direct reports.
- The most common problems reported in this area mention Phone, Internet, and Total Blackout.
- Phone (50%)
- Internet (25%)
- Total Blackout (25%)
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Epping, England
The most recent O2 outage reports came from the following cities: Hackney, Romford, Upminster, and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Total Blackout | 20 days ago |
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Hackney
|
Phone | 20 days ago |
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Romford
|
Phone | 21 days ago |
|
Upminster
|
Internet | 24 days ago |
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Hackney
|
Total Blackout | 1 month ago |
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Hackney
|
Internet | 1 month ago |
Community Discussion
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O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Gill Kirby (@GillKirby) reported from Islington, England@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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Jill T food safety (@jill_jtc) reported from Sawbridgeworth, England@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Jacob Wood (@j4cobwood) reported from Harlow, England@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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IG: nathibeats (@nathibeats) reported from East Ham, England@O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…
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Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Mr Grayburn (@PaulGrayburn) reported from Romford, EnglandHey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Bobby (@captnyesterday) reported from Woodford Green, England@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Gill Kirby (@GillKirby) reported from Islington, England@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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Paul McCaffrey (@PaulMacca1976) reported from Islington, EnglandPeople be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Keith - newacc. (@whiterosetyke) reported from Islington, England@O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.
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gwen 🕸🕷 (@spiritualvodka) reported from Stratford, England@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England@O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!
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Paula (@MissPaulaGreen) reported from Camden Town, England@O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨
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Lebby Eyres (@LebbyE) reported from Islington, EnglandYou can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately
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steve the taxi (@stephenhdg) reported from Ilford, England@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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David Blooman (@dblooman) reported from Ilford, EnglandAn @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider
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BEX (@Bex_Stinson) reported from Camden Town, EnglandUpdate! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
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🦄 (@fierce_unicorn) reported from Enfield Lock, England@O2 merlin pass code is not working, can you help?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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wozwebs (@wozwebs) reported@Jonny_Ham @O2 They usually limit companies who use their network to 100mb whereas unlinked I can get 700mb some cities
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Beedle The Bard (@BeedleB) reported@TomTugendhat @O2 @EE Just like me where I live, and ike here I bet you have no problem getting a text message through.
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Chris (@Chris94501165) reported@TomTugendhat @O2 Tom, cell masts use this thing called electricity. Essentially O2 are underpowering them due to the cost of energy. The bad news for you is that the cost of Net Zero is increasing those energy costs. Who enshrined it in to law? Secondary order consequences are a thing...
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Luke Alexander (@LukeAlexanderpr) reported@TomTugendhat @O2 Go on your mobile data settings and turn your signal to “5G on” not automatic!
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LE Graphics (@legraphics) reported@O2 I have been a business customer for over 25 years. Delighted to see the adverts for O2 satellite given that I have no network coverage for half of my time. Shocked when phoned to order the bolt on and told its for personal customers only. Do you not value business customers?
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Ellie (@EllieMBond) reported@TomTugendhat @O2 @EE They are probably using the same masts. It is a lack of masts that is the problem. No one wants them in their backyard but everyone wants good coverage.
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MS (@jennslcfc94) reported@O2 you are absolute the worst company. My o2 account does not work. I can’t see anything. Everything just says no information available. I have no data and I can’t see why or even attempt to top up! What’s the point in PAYG if my account doesn’t work!!!!!!!!!!!!!
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Ryan Walsh (@Walsh44Ryan) reported@O2 Ive been a victim of fraud that taken you 8 months to fix. Ive tried to cancel my contract multiple times to which im told im atill in a contract (this was signed by fraudster!). You have blocked my account. Ive tried to ring multiple times to no avail as I am abroad
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Chris Langsford (@chris_langsford) reported@EnglandRugby @O2 Just give the poor guys a break, Jesus Christ.
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Mr H (@silestanix) reported@O2 I've already submitted a formal complaint, I'll be asking for my PAC Code when I'm back in the UK next week. Enough is enough. I will also be withholding payment of line rental for this billing period, as the service has been non existent, I still cannot make phone calls.