O2

O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epping, Essex, England 12/21/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent O2 outage reports came from the following cities: London, Hackney, Enfield Town, Hertford, Islington, Waltham Cross, Ilford, Romford and Bishops Stortford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • deltabug Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • Mr_Rafal Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • sarahspoon Sarah (@sarahspoon) reported from London, England

    @JamesIMcKay @O2 Oh….never heard of it. Ta

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • williamhann86 William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • sinajtojayz Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • EightyThor 🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • appletonjack Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • Lifestyleyourh1 Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • rachelnewman009 RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • merrily575617 merrily 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇵🇸 🇿🇦 (@merrily575617) reported

    @O2 I don't use Facebook or Instagram. I've emailed you dozens of times and you never reply. I've spent upwards of 20 hours on the phone to you going round in circles, repeatedly being put through to "someone who can help" only to repeat myself endlessly. @Ofcom @MartinSLewis

  • francoinsussex Francis (@francoinsussex) reported

    Hey @O2 I’m trying to purchase an upgrade but I get an Error 400 when logging into my account (after the SMS-received PIN). Help!

  • RichClapp73 Ricardo (@RichClapp73) reported

    @O2 @ao @AffordableMob ordered my new phone 2 weeks ago. I’ve still not received my phone or SIM card! You’ve ported my number from my previous provider so I’ve not got a phone at the moment!! Terrible service!!

  • taz3677 louise stone (@taz3677) reported

    @O2 hey O2 is there an issue with app usually log in using finger print but keep getting sent an email to verify when i verify same thing again please and thanks

  • Hartly5 Tracey Hart ❤️ (@Hartly5) reported

    @O2 shocking customer service 😡 i noticed fraudulent activity on my account yesterday and called straight away to report. Accounts haven't been blocked as I received an email today to say they have managed to set up a direct debit!

  • frank29517231 RealTalk (@frank29517231) reported

    @OmbudsmanTweets @O2 are a scam they didn't move my bill from old system to new one, I went days without service. They then paid off my contract and moved me to new systems. Experian saying my credit it went down cause O2 saying I owe them money?

  • LyndzColasanto Lyndz Colasanto (@LyndzColasanto) reported

    @O2 how do I speak to a human??? I have tried to get through all morning and dont get the option. Your virtual online chat thing is crap

  • Adam_baker1490 Adam Baker (@Adam_baker1490) reported

    @O2 your customer services team really do take the absolute piss out of customers went into store yesterday spoke with someone over the phone they promised me a phone call back today and guess what….. NOTHING!!!!!

  • NeeTheQueennn Nee🧡 (@NeeTheQueennn) reported

    can someone from @O2 please help me I’m stressed and I can’t talk to the bloody bot online he won’t let me talk to someone

  • dickiemint1 Dickie Mint (@dickiemint1) reported

    @O2 It's impossible to simply email you with a problem! Are you hiding? My wife's auto topup has been taken twice. Why?