O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: London, Hackney, Enfield Town, Hertford, Islington, Waltham Cross and Ilford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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RN009
(@rachelnewman009) reported
from
Romford, England
@O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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michelle clark
(@flossonline) reported
@O2 @Emz1978uk It would be really really nice if some of your surprise boxes found their way to some very long standing customers, all we get is an annual price hike! It is simply a kick in the teeth to see new customer getting a suprise, Clearly loyalty means nothing to O2.
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kirsten deakin
(@kirstendeakin) reported
@RobTheGin @O2 Im having similar problems! Customer service is shocking! Spent 6 hour this week trying to hey this resolved!!!
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Sonali Shah 📺📻
(@SonaliShah) reported
@O2 I need to talk to someone urgently about my sim swap not working. I am without phone network at the moment
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kirsten deakin
(@kirstendeakin) reported
@O2 I am shocked by the service I have received by your company this week! Telling me I haven’t paid my bill - the bank has confirmed I have and given me the transaction code! Now can’t speak to you on the phone as you’ve cut me off and impossible to get through on live chat 😡😡
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Darren Little
(@Darren58564306) reported
Just found out that virgin media and @O2 will be sharing our Data. How dare they treat their customers like this 🤬 @O2 never got my permission to share my data!!
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Vishnu Sudharson
(@VishnuSudharson) reported
@O2 the credit referral team have very poor customer service. Despite numerous emails they have not responded to my request and have not removed an INCORRECT default on my account to which they apologised for. An apology is not enough.
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Darren Little
(@Darren58564306) reported
@weenell3 @O2 Virgin media have got more massive NHS contracts so our data will not be safe with O2 and Virgin merging. That will cost to cancel probably alot .
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JP Devlin
(@devlin_jp) reported
Very nearly got conned by a fraudster pretending to be from @O2 He was very good but it was his persistence that let him down. Phew!
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Sonali Shah 📺📻
(@SonaliShah) reported
@O2 help! My swim swap hasn’t worked
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Kenny Galloway 🏴
(@KennyGalloway) reported
@amazonmusic I’d be happy if your bloody app would crash every time I use it. 🙄🙄 ive got free access thanks to @O2 but I’m ready to just cancel it. Tried reinstalling the app and still does it. Absolute joke.