O2 Outage Report in Epping, Essex, England

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

• Phone (42%)
• Internet (32%)
• Total Blackout (21%)
• Wi-fi (3%)
• E-mail (2%)
• TV (0%)

Live Outage Map Near Epping, England

The most recent O2 outage reports came from the following cities: Hackney, Enfield Town, Brentwood, Muswell Hill, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, Waltham Forest, and Camden Town.

City	Problem Type	Report Time
Hackney	Phone	10 days ago
Hackney	Internet	14 days ago
Enfield Town	Total Blackout	15 days ago
Hackney	Phone	15 days ago
Hackney	Total Blackout	18 days ago
Hackney	TV	24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

• 
  Pauline (@lovepbx) reported 32 seconds ago from Waltham Abbey, England

  @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

• 
  Yasir kiani (@yasirkiani22) reported 46 seconds ago from East Ham, England

  @O2 it’s been three weeks now and very poor customer service no response???

• 
  Gill Barr💙 (@Gill_Barr) reported 7 minutes ago from Islington, England

  @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

• 
  Aled Smith (@AledSmith) reported 7 minutes ago from Camden Town, England

  @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

• 
  Jack Appleton (@appletonjack) reported 9 minutes ago from Camden Town, England

  @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

• 
  Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported 9 minutes ago from Hackney, England

  I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

• 
  Lifestyleyourhealth (@Lifestyleyourh1) reported 10 minutes ago from Ilford, England

  @matthewbri1 @O2 I’m having the same problem so there must be an issue

• 
  Paul (@PaulGrayburn) reported 18 minutes ago from Romford, England

  @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

• 
  John (@saps_JP) reported 19 minutes ago from Stratford, England

  Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

• 
  scared of the mark (@QueenMarkgaret) reported 20 minutes ago from Ilford, England

  Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

• 
  T é y 🌺💜 (@TeyLove_) reported 24 minutes ago from Islington, England

  @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

• 
  RN009 (@rachelnewman009) reported 29 minutes ago from Romford, England

  @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

• 
  🥷🏾✨ (@EightyThor) reported 40 minutes ago from Stratford, England

  When is the @O2 website not down?

• 
  Deltabug (@deltabug) reported 42 minutes ago from East Ham, England

  Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

• 
  William Hann (@williamhann86) reported 44 minutes ago from Hackney, England

  @JohnnyBooshay @O2 Sucks man!

• 
  Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported 45 minutes ago from Hackney, England

  @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

• 
  Janis Sinaj (PISCES) (@sinajtojayz) reported 48 minutes ago from Ilford, England

  @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

• 
  Pauline (@lovepbx) reported 50 minutes ago from Waltham Abbey, England

  @O2 can someone from customer services contact me ... I need urgent help ... Thanks

• 
  Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported 50 minutes ago from Harlow, England

  @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

• 
  María (@Maria__RG) reported 55 minutes ago from East Ham, England

  @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TravelsIntime42 (@Intime42T) reported 3 minutes ago

  @O2 Many thanks, issues are reported with a mast. Do I need to just leave 02 and go with another provider if u can't get things fixed in a shorter timeframe than many weeks. I need to be able to use my phone. Thanks

• 
  Tom (@Tom82070283) reported 4 minutes ago

  @O2 promised a call back from your management and complaints team. Neither have happened,another advisor just terminated call as couldn't be bothered to deal with issue. Sent item back for refund a month ago.Still not refunded.Worst customer service ever experienced rogue traders

• 
  Dr Dominique Morrison (@drdjmorrison) reported 4 minutes ago

  @O2 I am waiting for customer services to call me back regarding waiving my contract early termination fee. They were supposed to call me at 5pm yesterday. No point me calling 202 as this issue needs management decision.

• 
  Emma Louise OHalloran (@EmmaLouiseOHal1) reported 8 minutes ago

  @O2 someone from management was supposed to ring me over a week ago. Your customer service is shocking

• 
  Darryl Flannery (@Dazflann) reported 8 minutes ago

  @O2 Cant get signal In my own house , 7 days after initial complaint still waiting for a resolution

• 
  Emma Clapham (@emclapham) reported 9 minutes ago

  @O2 I have been trying to get a refund from you for almost a month… at first I waited on hold several times for up to 58 minutes only for the line to go dead, now I’m just told your are too busy to take my call and am cut off completely. This is disgusting customer service.

• 
  Peter Taylor (@singingpedro) reported 10 minutes ago

  @BristolJMC @O2 @Alicelaston This "technical issue" has been in place for at least 8 days now. I've been falling to talk to anyone since last Monday with a similar issue. DMs here on twitter take 2 days each time to get a partial and unhelpful response. Utterly hopeless.

• 
  James Lewis (@LewisJTNF) reported 17 minutes ago

  @O2 I thought I’d dealt with some crap companies recently but O2 might actually be the worst, total rubbish and there customer service is appalling can’t wait to go back to Sky

• 
  Holli “gobby scientist” Carden (@HolliCarden) reported 18 minutes ago

  @O2 Oh and while you’re at it. Please add 5G to Scotland… signal in the biggest two cites is awful, and non-existent outwith Glasgow/Edinburgh.

• 
  Dr Lyndsey Middleton (@Middleton_Ly) reported 18 minutes ago

  @O2 Hi, I’ve sent a DM about a problem with an account that needs looking into. Can someone reply please?