O2

O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epping, Essex, England 12/01/2025 12:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent O2 outage reports came from the following cities: Hackney, London, Ilford, Romford and Bishops Stortford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomHackney Phone
United KingdomLondon Phone
United KingdomIlford Internet
United KingdomLondon Phone

Community Discussion

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O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • RoslynBriggs89 Roslyn (@RoslynBriggs89) reported from London, England

    @O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • London_W4 Alastair Hilton (@London_W4) reported from Islington, England

    I'll tell you what I love doing. @O2 online surveys. I get a warm feeling deep inside when I receive all their texts asking to rate their service.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Your service doesnt work in Bournemouth lol

  • Mr_Rafal Raf (@Mr_Rafal) reported from Hackney, England

    Hi @O2 I am having problems with receiving some sms messages from my bank. Apparently they are being blocked. How can I get those messages unblocked please?

  • KevinWNewman Kevin Newman (@KevinWNewman) reported from London, England

    @ianvisits Pointless arguing against the machine 🤖! Take your business elsewhere Ian. I’m sure @EE or @O2 will be willing to help out!

  • Claudiasabram Claudia Simms Abram (@Claudiasabram) reported from Islington, England

    @O2 is your website down? I can not access my 02 to check an expensive bill nor via a link in a text

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.

  • 1011FOXEE beverley fox (@1011FOXEE) reported from Takeley, England

    @O2 I am trying to apply the discount I get for working at Tesco,it won’t let me use my email as used for my daughters account,help!!

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    @kythespy @O2 Deleted it now, **** ‘em.

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • HowarthCharles Charles Howarth (@HowarthCharles) reported from Camden Town, England

    @JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    You can tell how a company values its customers by their customer service. 2.5 hrs for @O2 to tell me for some reason I need to call the fraud dept to pay off and upgrade my son’s phone. Cut off four times yet they answer to “business customers” immediately

  • rfothergill Ricci Fothergill (@rfothergill) reported from Brentwood, England

    @O2 Nothing received. When was it sent? Last message I had from you was an auto responder on 24th July stating that you’d respond to my complaint within 5 days. Have had nothing since.

  • SerbayOzcann Serbayy’ (@SerbayOzcann) reported from Hackney, England

    @O2 Whenever i got to Bournemouth im losing the signal on the beach straight away

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    Essentially @o2 treat everyone who wants to buy a phone under £200 outright like a potential fraudster. You can’t pay it off in store and they force you into a temp contract. Then make you wait hours on the phone and go via their fraud dept. Why? I’d love to know.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • AllyGaga20 Ally⁷ (@AllyGaga20) reported

    @O2 are you doing EAS (Emergency Alert System) messages now? My mum just had a test one with an American styled tone saying what type of emergency it is (but said its a test)? Or is this England wide testing?

  • DebWhatford Debz still on Lockdown💙☮️ 🏳‍🌈 🇪🇺🌹 🇵🇸 (@DebWhatford) reported

    @O2 After receiving a loud, emergency alert message from you at 7:45am and again at 8am, my panic attack has just become slightly bearable. Couldn't you have done this in the afternoon? You could've caused accidents! Fear is power. #policestate

  • Obsidiandragon0 𝕆𝕓𝕤𝕚𝕕𝕚𝕒𝕟 (@Obsidiandragon0) reported

    @lookerslounge21 @O2 Hope they sort it! Won't jinx myself by saying anything about my service! lol

  • WAYS____ ^ (@WAYS____) reported

    @chillmj_ @O2 terrible! & their excuse is “the network is busy in that area” okay so run me back some bread then kmt ahhhh if it’s past the 30 days mark, ride it out, after that, they’re FINISHED!

  • kreeptrina Maybe: Katrina 💗💜💙 (@kreeptrina) reported

    @O2 I’ve upgraded to an iPhone 12 Pro and have received my new 5G sim however when putting it in my phone, it’s not picking up any network. Am I supposed to activate the new sim from my old sim? I’m confused.

  • RHYSyoutube WM R.Fouracre (@RHYSyoutube) reported

    @O2 i have juzt woke up to an emergency boardcast in my area which stats it was from you. I didnt fully read it and would like more info

  • BruhMom47879099 BruhMoment (@BruhMom47879099) reported

    @O2 Did you guys do an emergency alert test just now, or do I need to get rid of a virus? XD

  • Katy_mo Kay-Tee (@Katy_mo) reported

    @O2 Hi @O2 I'm STILL waiting for some resolution to this issue, we've had no updates bar a text to say "We're working on this". When are we going to have a working mast?

  • graemefowler Still not the cricketer (@graemefowler) reported

    @O2 Hi. I completely understand that it was a test, but I did not know about the test programme nor did I choose to be included in it. The timing was incredibly poor. You MUST inform people about these events in advance. I'd like to be told why my number was chosen, please.

  • chillmj_ mj (@chillmj_) reported

    @WAYS____ @O2 My signal is trasssshhhhhh. I've just started a 2yr contract I'm pissed 😩