O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (31%)
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Total Blackout (15%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: Hackney, London, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, Waltham Forest and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Total Blackout | |
| Hackney |
Phone | |
| Hackney |
Phone | |
| London |
Wi-fi | |
| Chingford |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Steve
(@stevejonathan80) reported
from
London, England
Poor network in Se6 @O2
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Lifestyleyourhealth
(@Lifestyleyourh1) reported
from
Ilford, England
@matthewbri1 @O2 I’m having the same problem so there must be an issue
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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🥷🏾✨
(@EightyThor) reported
from
Stratford, England
When is the @O2 website not down?
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Janis Sinaj (PISCES)
(@sinajtojayz) reported
from
Ilford, England
@O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬
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William Hann
(@williamhann86) reported
from
Hackney, England
@JohnnyBooshay @O2 Sucks man!
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Jack Appleton
(@appletonjack) reported
from
Camden Town, England
@Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Raf🇵🇱🇪🇺🇬🇧🏳️🌈
(@Mr_Rafal) reported
from
Hackney, England
@O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@alexgbaxter) reported
Really think @o2 should hire more support staff.
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Alex
(@Alex74627783) reported
@O2 I need to speak to someone as I recently joined O2 via MSE offer, and now you’re overcharging me on wrong tariff, and it’s impossible to get through to you on chat or via phone 202. Please help
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Martin White
(@martinwwhite72) reported
@O2 really poor shop service. Missold a product in Hull (as I happened to be there on Wednesday). Tried to return it at the store in Nottingham (as I happen to be here today) and told I have to return it to Hull. Pretty sure that not what the law says. 🤬
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scott richardson
(@RealScottyBoy) reported
@O2 sort your network out! I haven’t had more then 2 bar signal for a few months now. Most of the time it’s 1 bar!
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Conan
(@ConanSmith96) reported
@O2 @O2 am I able to cancel my contract in any 02 store. Trying to get help is ridiculous now. People on DM's couldn't care less, telling me to call up when I've been trying and getting cut off.
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Jamie Pearce
(@albwin05) reported
@O2 how do I cancel my contract?
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Vicky Miller
(@VickyKimMiller) reported
@O2 I upgraded my phone and activated my sim card over 24hrs ago. The sim isn't working. I have a serious medical condition meaning I can't leave my house without my phone. I've tried to call o2 since yesterday but the call cuts off and says Goodbye. I desperately need some help
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Komal Arif
(@koko_km) reported
@O2 @Roxy2Buck Hi I have the same issue no 4g available unable to send and receive messages bill has been paid … ?
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Kerryann Baker
(@Kerryanndawn) reported
@O2 can I have some help please!! My bill has arrived and I don’t want to pay for something I shouldn’t have been charged for
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KevCav
(@kevcaveney) reported
@O2 Hi, I responded via DM. Time to wait until 0830 which was 24hrs. Been rebooting for hours but no change. Getting issues with 2FA requests now. Chased via DM but no response. 40+ hours since I changed SIM. Can you assist?