O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (31%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: Hackney, London, Waltham Cross, Ilford, Romford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| London |
Phone | |
| Waltham Cross |
Internet | |
| London |
||
| Hackney |
Phone | |
| London |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Leon Smith🇬🇧🇪🇺❄️
(@leon_dave_smith) reported
from
Harlow, England
@tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out
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scared of the mark
(@QueenMarkgaret) reported
from
Ilford, England
Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 can someone from customer services contact me ... I need urgent help ... Thanks
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@O2 I will! If you could sort out anything at all, that would be amazing...! I’ve been a loyal customer for more than 20 years so it would be much appreciated..!
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María
(@Maria__RG) reported
from
East Ham, England
@chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!
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Tueartsboots 🐝🌹✝️🇬🇧🇺🇸
(@MCFCLondon) reported
from
East Ham, England
@O2 how come i can get a phone signal under the Thames on the Jubilee line but zero signal on Shooters Hill, SE18?
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Sheree
(@Sheree_Kirby) reported
from
London, England
@O2 I have an issue with my phone, some calls are not coming through (not ring or notification if missed called) & I'm not getting voicemails till hours later, it's not updating. After the phone battery dies & switched on or restarted do they appear.
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John
(@saps_JP) reported
from
Stratford, England
Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.
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siege
(@siegeism) reported
from
London, England
@O2 after 13 years I’ll be leaving O2. The #reception literally doesn’t exist in South London, better service with a tin can and string. It gets worse year in year out. Are you erecting #phone masts underground or something?
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 having bad experience with o2 service after 15 year 😡😡😡
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Gill Barr💙
(@Gill_Barr) reported
from
Islington, England
@O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks
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Patrick Keyte
(@PatrickKeyte) reported
from
London, England
@O2 please can you help me? Numerous people are getting calls from my mobile number when I haven’t actually called them or even have their details to start with. This has happened twice in the last week with two different people
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Ben Mitch 🇪🇺🏳️🌈🇨🇦🏴😎🤪
(@Mountie31) reported
from
Tottenham, England
@O2 You have had this problem for the last 20 years doubt a self help guide will work. Ive made several complaints so end of contract I will be looking for a new service provider ...
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T é y 🌺💜
(@TeyLove_) reported
from
Islington, England
@O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????
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siege
(@siegeism) reported
from
London, England
@O2 Done. I’ve started taking screen shots of locations with no service because it’s so bad.
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Aled Smith
(@AledSmith) reported
from
Camden Town, England
@O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.
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Yasir kiani
(@yasirkiani22) reported
from
East Ham, England
@O2 it’s been three weeks now and very poor customer service no response???
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Ayden Wilson
(@aydenwilsonHE) reported
from
Hackney, England
Anyone else lost @O2 signal?
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Pauline
(@lovepbx) reported
from
Waltham Abbey, England
@O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.
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Paul
(@PaulGrayburn) reported
from
Romford, England
@mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Nath
(@NathFerguson) reported
@ackoftheclones @O2 Exactly I’ve had numerous issues with them and each time I mention anything they either ignore you or fob you off
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The Banter Donnie
(@TheBanterDonnie) reported
@virginmedia @TheBHF @O2 You get better customer service at a Tesco self check out till then you do with these wankers!
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Frankie Boon
(@FrankieBoonxx) reported
@O2 your customer service is quite frankly, appalling. Took me three weeks to upgrade due to issues with your system, finally upgraded and you’ve sent me the wrong phone. I now need to foot the bill to send the incorrect handset back by special delivery (1/2)
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Russell Shardlow
(@Russ48utc) reported
@bluenobby @O2 Tesco mobile no mid contract price increases. Who use the 02 network.
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Smush2
(@wayneede) reported
@O2 Late reply. We don’t have Wi-Fi at work at the moment that’s the only reason it’s annoying as this isn’t the first time that It keeps saying Unstable Network.
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Pete hold
(@hold_pete) reported
@O2 rpi + 3.9% is probably one the largest increases I have seen. companies that care would adjust to cpi or reduce the 3.9 and squeeze their profit margin for the benefit of their customer. Rather short sighted… do you think we don’t understand the compound impact of this.
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Matt Broad
(@MatthewRBroad) reported
As @O2 face rising costs in energy and substantial increases in the costs associated with running the network, the consumer is seeing a major hit. A 17.3% rise in monthly charge - with 13.4% of that in line with the Retail Price Index rate of inflation. #tech #mobiles #energy
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Nath
(@NathFerguson) reported
@O2 why are you *************** you had a mast down for 2 weeks and I’ve not been able to use my phone and it’s meant to be fixed by 25feb now your telling me your doing more maintenance work on the 27th so the mast is gonna be down again and u expect me 2 pay full price
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Terrier1987cas
(@Terrier1987cas) reported
@virginmedia @alinunn @O2 Has this issue been resolved? I couldn’t get tickets because of this. I tried logging in on different phones and on laptop and just had the same issue every time - looping back to the login page instead of letting me log in. Be shocking if I miss out cos your website is so bad.
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kevin cox
(@kevincox4) reported
@O2 why is it so hard to find a number to speak with a person. 3 weeks into a new contract and you are raising my price. I want to cancel and move.