O2 Outage Report in Epping, Essex, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (11%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: London, Harlow, Chigwell, Waltham Forest, Hackney, Harringay and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Internet | |
| Harlow |
Phone | |
| Chigwell |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@O2 Sounds easy doesn’t it!! Every call is from a different number, it wears me down, in excess of 20 yesterday all blocked & inadvertently called a couple back in error trying to block late at night with brain fog. So cross!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@StudiniJones @timlukejones @O2 Yep I thought the 13.3.2 update had fixed it but I’ve lost signal again this morning. Had to reboot my phone. I’m on latest update. Pissing me off now. People can’t call or message me until I’ve realised and turned phone off&on
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Paul McCaffrey
(@PaulMacca1976) reported
from
Islington, England
People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service
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Colin Shaw
(@ColinShaw_CX) reported
from
London, England
Unbelievable. I get a survey from @O2 regarding their service. I say it’s poor. They contact me and suggest a SIM card change. They have now cut me off until new SIM card arrives! For 3 days! O2 store can’t help. What a shambles! #cx #fail
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Owura kwame
(@Y_Dollars) reported
from
East Ham, England
I can't make or receive calls for the past one hour @O2 try and fix this asap!!!
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gwen 🕸🕷
(@spiritualvodka) reported
from
Stratford, England
@O2 hi! I’m not sure if this is a you problem or an apple problem. But my mobile data will completely shut off around 4/5 times a day, turning the data on and off doesn’t bring it back. I have to completely reboot my phone 5 times a day at the moment. Pls help!!
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Alan Greene
(@AlanGreene73) reported
from
London, England
@cleggytaxi @O2 Yep you’re right. Signal dropped again.
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Alex Hale
(@HaleAlexander) reported
from
London, England
@O2 @RugbyXOfficial What a shit show the organisation is at the O2 tonight.. #nopoint
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Jill T food safety
(@jill_jtc) reported
from
Sawbridgeworth, England
@GlassBeadsLotti @O2 Thanks - trouble is it’s not a fault with the phone; service providers have got to up theirs game to stop this happening!!
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Bobby
(@captnyesterday) reported
from
Woodford Green, England
@O2 hey guys my phone is basically useless outside of a WiFi connection atm due to no signal. Would like to get this sorted asap
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
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sam fowler
(@samfowler) reported
from
Camden Town, England
@O2 where’s my crap donut offer a la @VodafoneUK been with you since Genie days....
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Fr Chris Phillips
(@phillipsc) reported
from
Camden Town, England
@O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.
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James Miller
(@jameskibwe) reported
from
Stratford, England
@O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Henry Coates
(@Henry_Coates) reported
from
Walthamstow, England
@jimsmallman @O2 I left them a few years ago because the customer service is god awful! @ThreeUK is the best bet for the amount we travel! Not the best in London but all over the world it’s great
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Jody Randall Esq.
(@jodyrandall) reported
from
Walthamstow, England
@O2 Please don’t tell me this mast is still not fixed. Again sat at Liverpool Streets Station with full service and 4G and nothing happening on phone full stop. Time to accept that coverage here is not good enough.
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Alan Greene
(@AlanGreene73) reported
from
London, England
@O2 It doesn’t work. Back doing same lose of signal again. Happens at random places and times around london. Seriously thinking of switching back to #Three
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Jody Randall Esq.
(@jodyrandall) reported
from
Broxbourne District, England
@O2 why is your 4G so bloody awful at Liverpool Street Station
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leighpovall
(@ldp67) reported
@O2 Thanks for letting me know, however there is still no service and Vodaphone have switched off their service this morning
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Leona O'Neill
(@LeonaONeill1) reported
@Tiamaria64 @O2 I eventually got through today and the guy sorted the issue out in minutes, which was great. Their automated service is really frustrating and hard to navigate
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becca
(@RebeccaZoe) reported
@O2 hi you guys hve stopped replying in the middle of a DM thread. I really need help please !
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Sarah C
(@sarahs0904) reported
@O2 please help. You owe me £147 for a cancelled replacement handset and I want to cancel a contract. Been on hold for ages and been chasing the £ for weeks - can’t get a straight answer
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Maria Dillon
(@Tiamaria64) reported
@LeonaONeill1 @O2 Me too, 5 calls ended same today. There's no signal most days for my mum's phone and I'm still waiting on them now getting back. Bloody frustrating
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becca
(@RebeccaZoe) reported
@ldp67 @O2 Having a similar problem - joined on Thursday and number still not been switched at all! Regretting joining...
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Kev
(@kassborra) reported
Hey guys @O2 Had really slow data for over 24 hours now in NN1 4RR. Checker states there is a problem with a nearby mast. Any ideas on a timescale for repairs. 🙏 Thanks, Kev
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Matt Holloway
(@Mattaaay21) reported
Really frustrated at the customer care I’ve received when trying to have an early upgrade my contract paying nearly £500 to do so, then more hassle because the order is incorrect by no fault of my own and it’s not sorted - coming up to a week!#nothappycustomer @O2
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Arthur Curry
(@aquaman4002) reported
Why is Pay Monthly worse than PAYG? For Xperia L4 Pay Monthly 12 month contract is £28 per month = £336 £13 device * 12 = £156 £15 tariff * 12 = £180 5GB PAYG for 12 months is £240 (£96 cheaper) £120 device £10 PAYG * 12 months = £120 6GB No incentive to be loyal customer? @O2
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Janine Tranmer
(@janine_tranmer) reported
Been on My2 to amend tariffs, screen is blank chatbox not working. What’s going on @O2 #frustrating