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O2

O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 40% Phone (40%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Epping, England

The most recent O2 outage reports came from the following cities: Enfield Town, Hackney, Brentwood, Muswell Hill, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 5 days ago
Hackney Phone 16 days ago
Hackney Internet 20 days ago
Enfield Town Total Blackout 20 days ago
Hackney Phone 20 days ago
Hackney Total Blackout 23 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • endaguinan
    Enda Guinan (@endaguinan) reported from Islington, England

    @O2 I’m with GiffGaff. Usually no issues with Mesia messages in any direction, but when it happens, I’m curious about this type of message. It says here’s your message, but there’s no link or attachment.

  • DavidZachary_
    David Zachary (@DavidZachary_) reported from Stratford, England

    Absolutely fantastic Customer service today from @TMLewin #londonbridgebranch makes all the difference!!!! Not like in @O2 Westfield where the guy barely had a second spare and was very rude

  • banafshbanafsh
    banafsheh (@banafshbanafsh) reported from Waltham Abbey, England

    @TazPDN @O2 So sorry to hear that ,#o2 is really bad, I'm with Vodaphone and they are much much better . Hope all get sorted for you x

  • StephenKingsley
    Stephen Kingsley (@StephenKingsley) reported from Islington, England

    @O2 No response on Saturday and don’t understand a three letter message today - a long time for an automated service not to be working correctly.

  • dblooman
    David Blooman (@dblooman) reported from Ilford, England

    An @O2 customer for 11 years, need a new phone and they are unable to offer me a deal until my upgrade window is open, which is for 4 weeks. I guess its off to a new provider

  • tomtilly28
    Adam Dack (@tomtilly28) reported from Harlow, England

    @O2 what are u doing my phone has just died logged in and all my service been disconnected why !!! Idiots

  • Thinkbig261
    Thinkbig26 (@Thinkbig261) reported from Stratford, England

    @O2 I just want to let you know that im going to EE. Its not me its you, your just not what i want no more you don't offer me anything good for being loyal EE is just better. 💔 sorry not sorry p.s its a polite **** you if that wasn't clear but just in case **** YOU!

  • aktyrrell
    Andy Tyrrell (@aktyrrell) reported from Walthamstow, England

    @harwood_steve @O2 @EE EE service is shit around Chingford guys I work with never get a service I'm o2 never had a problem. Probably the country you're in. Plus we always get upgraded at the o2 by the o2 Angel's.

  • sjetaylor
    Sarah Taylor (@sjetaylor) reported from Loughton, England

    @Johnny_Slack I’ve been with @O2 for 20+ years but once contract expires in August will be moving suppliers as they don’t look after their customers - no loyalty perks nothing - poor coverage where I live and work so it’s bye bye

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    Dear @O2, I've been with you for years. Just upgraded for 3 years. But the fact that I can't take my phone because my European driving license is not acceptable ID is very annoying. It has my photo and name on it. My passport has the same photo! I really don't see the problem.

  • B_Heer84
    Bari Heer (@B_Heer84) reported from Stratford, England

    @O2 just phoned your team@to@inform them the network in my area is poor. Your network team confirmed that i am in Black Spot area. Your CS team that told me that theres nothing they can do with my contract and to get on with it!

  • keldaaa
    Kelda🍹 (@keldaaa) reported from Romford, England

    Not sure why I’m paying over £40 a month for a phone network that constantly loses internet connection, so I can’t do a thing on it. @O2 🙄

  • davidweir1973
    davidweir (@davidweir1973) reported from Ilford, England

    DO NOT USE @O2 **** SERVICE!!!!!

  • andrewstokes1
    ANDREW STOKES (@andrewstokes1) reported from Romford, England

    @O2 are you having network issues today in the RM1 area as getting only 1 bar and sometimes none at all with calls and sms failing to send or connect on more then one device

  • MissPaulaGreen
    Paula (@MissPaulaGreen) reported from Camden Town, England

    @O2 I have noticed that the WiFi is not working in 2 locations today 👀🤨

  • jonnyrotton1989
    Jon. (@jonnyrotton1989) reported from Islington, England

    Right that’s your lot now @O2 I’m sick to death of signal problems & the app never works to report a problem! 10 years I’ve been with you - you used to be the best, but not anymore. Time to give @EE a go 👍🏽 #O2 #O2isARipOff #O2SignalProblems

  • 2_4_Flinching
    2 for flinching (@2_4_Flinching) reported from Camden Town, England

    @O2 I feel let down as a customer for the first time in 4 years of loyalty. I pay £10 for same day delivery of my upgrade for this evening and it has not arrived! Thanks I’ll just hope my phone that’s being replaced hangs on till someone delivers it!

  • LydiaElenaxo
    Λυδια-Έλενα (@LydiaElenaxo) reported from Tottenham, England

    After 11 years with @O2 they are really trying my patience today.. I’ve been a loyal customer and honestly upgrading has been horrendous with you.. I think @EE might be my new home from today

  • aavalostorres
    Arturo Avalos Torres (@aavalostorres) reported from Stratford, England

    @O2 I would love to, specially cuz your phones are unlocked but I made a huge mistake by signing a contract with EE, wrong network

  • Greekphotoguy
    Dimitris A. (@Greekphotoguy) reported from Tottenham, England

    @LuzDLuna @O2 When I got to the shop to collect the phone and was denied, since a driving license valid across Europe wasn't good enough, I was told the "there are procedures and cameras" and the staff couldn't help because they would get in trouble!

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • YeoZowie
    Zowie Yeo (@YeoZowie) reported

    @O2 when you ring an ex customer to resolve an issue but then hang up? This a way of you calling to say your tried to contact the customer and let it ring twice? And mark on the system as called the customer?? Really bad customer service….

  • Kwig1
    KWig1 (@Kwig1) reported

    @alex_nelu @virginmedia @O2 We have the same problem with our O2 signal too. Same company so obviously linked to the same issue👍👍

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 you still haven’t responded to my DM. If you don’t respond at all will disconnect my account and will lose a customer.

  • DaveTmcr
    Dave (@DaveTmcr) reported

    @O2 @MarkEvansO2 please check your DMs. Absolutely awful service since moving from @VodafoneUK. 3g signal mostly and awful customer service.

  • bodgeit1
    nigel (@bodgeit1) reported

    @MacchinaMedia @O2 @EE I had EE and it was terrible where I stay in Cheshire and the WiFi calling through my Bt router wasn’t much better,

  • CeirionJ
    ceirion jones (@CeirionJ) reported

    @O2 Hi, reason I ask is that I never had a timeframe, no indication that it was out of stock until I had an order update via email

  • jrodger2003
    Jonathan Paul Rodger (@jrodger2003) reported

    @O2 please advise your complaints service telephone number, dont appreciate being told you can't speak to a manager as no managers work at the weekend. Over 60mins on the phone, going round in circles. The member of staff couldn't help as her shift was finishing soon. Very poor!

  • StvnMhd
    Steven Mahood (@StvnMhd) reported

    @O2 the signal in my area has been terrible for months now. Full 4G signal but nothing loads, messages can’t send. What can I do?? Without Wi-Fi my phone is useless.

  • JefersonPisoni
    Jeferson Pisoni (@JefersonPisoni) reported

    @O2 customer service has really downgraded. I’ve been a customer for 7 years, multiple phone contracts with them and I’ve been waiting for 3 hours to get a reply on live chat, as of this moment still nothing. Very likely it’s my last contract with them.

  • Crabby_Patty_
    Milly Billigan (@Crabby_Patty_) reported

    @O2 Still need help…