O2 Outage Report in Epping, Essex, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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E-mail (3%)
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Wi-fi (3%)
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TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: London, Hackney, Enfield Town, Hertford, Islington, Waltham Cross, Ilford, Romford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hackney |
Phone | |
| London |
Total Blackout | |
| Enfield Town |
||
| Hertford |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
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Daffy
(@iDaffySB) reported
from
Hackney, England
Dear @O2, I’m having problems paying my bill, please help..
-
Lebby Eyres
(@LebbyE) reported
from
Islington, England
I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.
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MJ Palmer - Mr Gay England 2020 Finalist
(@MJPalmer84) reported
from
Islington, England
The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.
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steve the taxi
(@stephenhdg) reported
from
Ilford, England
@Zenastaxi @EE @O2 Dont go on 02 service is crap in london .Ee much better coverage
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William Hill
(@hillww1) reported
from
Stratford, England
@O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂
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Jacob Wood
(@j4cobwood) reported
from
Harlow, England
@O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now
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Fran
(@CerviF) reported
from
Walthamstow, England
I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.
-
ScottCanEat
(@ScottCanEat) reported
from
London, England
Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help
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Roslyn
(@RoslynBriggs89) reported
from
London, England
@O2 is one of the worst phone providers. How can I pay off my contract and still get charged. Your website is overcrowded too. Disgusting and poor service.
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Charles Howarth
(@HowarthCharles) reported
from
Camden Town, England
@JamesTurner37 @O2 It’s disappointing because their customer service staff are uniformly warm and helpful in my experience. It is their systems that are at fault. I know their senior management, but would never try to abuse that by calling in a favour.
-
Daffy
(@iDaffySB) reported
from
Hackney, England
@O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!
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Ben Fisher
(@BenFisherCT) reported
from
Islington, England
We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk
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Mr Grayburn
(@PaulGrayburn) reported
from
Romford, England
Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!
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Gill Kirby
(@GillKirby) reported
from
Islington, England
@O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 trying to upgrade on app and main website but when I choose it crashes can anyone help
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sarah gabb
(@sarahcoysgabb) reported
from
Broxbourne District, England
@O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business
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BEX
(@Bex_Stinson) reported
from
Camden Town, England
Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it
-
Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Your service doesnt work in Bournemouth lol
-
Serbayy’
(@SerbayOzcann) reported
from
Hackney, England
@O2 Whenever i got to Bournemouth im losing the signal on the beach straight away
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Isobel Moore
(@isobel748) reported
@O2 I now haven't had working data or outgoing texts for over 6 weeks, with multiple phone calls and visits to the local o2 shop - waiting on a trouble ticket response but this is getting ridiculous! I really like o2 but sort it out....
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
Isobel Moore
(@isobel748) reported
@O2 I now haven't had working data or outgoing texts for over 6 weeks, with multiple phone calls and visits to the local o2 shop - waiting on a trouble ticket response but this is getting ridiculous! I really like o2 but sort it out....
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣
-
Isobel Moore
(@isobel748) reported
@O2 I now haven't had working data or outgoing texts for over 6 weeks, with multiple phone calls and visits to the local o2 shop - waiting on a trouble ticket response but this is getting ridiculous! I really like o2 but sort it out....
-
M
(@BonesEDM) reported
@Jesss_Chels @O2 Oh really....I cant remember who Virgin used before the merger,but it was definitely better before!! Typically I can get an unlimited SIM from work for £10,and yes,they piggy back off O2 network 🫣