O2

O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epping, Essex, England 12/11/2025 01:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent O2 outage reports came from the following cities: London, Enfield Town, Hertford, Islington, Hackney, Waltham Cross, Ilford, Romford and Bishops Stortford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomEnfield Town E-mail
United KingdomHertford Phone
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    Got to Love when your on @VOXI_UK using @VodafoneUK Network but your Phone keeps switching between a @O2 Mast and struggling to connect to a Vodafone Mast and both ain't recieving interent 5G,4G or 3G. Myself on Voxi and Nan on Vodafone ain't recieved interent for the past 2 hrs

  • sarahbennetto Sarah Bennetto (@sarahbennetto) reported from Hackney, England

    @O2 @ODEONCinemas Hello, team! My friend @janelamacraft & I tried all yesterday to get the Priority app movie ticket for next week. But it gave an error code all day. How does it work for this coming Monday 12 July? Pretty please could you help? Thanks so so much.

  • DrHannahLB Hannah Lomax-Browne (@DrHannahLB) reported from Walthamstow, England

    @O2 I don’t know what I’m paying for? Unless I’m somewhere with WiFi I have the worst internet, anywhere I go! I’ve tried all the steps to fix and still terrible internet. Unacceptable!

  • jamesmurray07 James Murray (@jamesmurray07) reported from Camden Town, England

    .@O2 despite asking me to DM you nobody had responded and the link to the chat doesn’t work (also not working on myO2).

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 I've no DM may I ask, what makes Twitter O2 better then two customer service phone calls and twice into the O2 shop in Camden? The 4 times and completely incapable of of fixing the issue. Just wondering what makes you different.

  • nathibeats IG: nathibeats (@nathibeats) reported from East Ham, England

    @O2 what’s happening with the signal? E13 has been out since Sunday, @superdrugmobile I’m making my way to you at this rate. I have important calls to make…

  • SWheatlandCAFC Sam Wheatland (@SWheatlandCAFC) reported from Romford, England

    @Suzysue8 @Jvictoriaa93 @O2 02 are terrible. Only good service provider is EE 💯💯

  • monicathenurse Monica, BSN, RN, MFCI (@monicathenurse) reported from Walthamstow, England

    @O2 hi I called customer service but they can't find my account I want to give notice to cancel my contract.

  • SophieGudge_ Soph 💕 (@SophieGudge_) reported from Ilford, England

    This @O2 mast issue in Brentwood is beyond a joke… My internet doesn’t get installed for 2 weeks.. I’m going to be sat twiddling my thumbs. I hear it’s been going on for a year.. Don’t expect to hear from me past 5pm till the 1st October.

  • ChristianRad Christian Radnedge (@ChristianRad) reported from London, England

    Something especially egregious about living near The O2, but not having any @O2 signal once again, even though that doesn't make sense. Feels like it should be a massive router for all of South East London...

  • whiterosetyke Keith - newacc. (@whiterosetyke) reported from Islington, England

    @O2 Yes but I deleted it as I said if your reply wasn't a fix (as it's all YOUR fault) I'd block you. You are lucky you aren't blocked @Ofcom

  • ShaneyFirkins96 Shaney (@ShaneyFirkins96) reported from London, England

    @under_the_kilt @O2 I wouldve stuck with o2, Good luck with the limited Signal on Voxi 🤞🏻

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 So we miss out on this? (Having walked down to Leon but I have to go to work now)?

  • cheesescientist Freddie Phillips (Amanda Benson) (@cheesescientist) reported from Camden Town, England

    @leonrestaurants @JamesJoelDann @O2 Not working for me either.

  • till_the_wheels 𝕵𝖚𝖌𝖘 (@till_the_wheels) reported from London, England

    @O2 @Joegreaney Hi I'd just like to add that this is a problem for everyone on 02 and giffgaff in that area and it's because a mast in hither green has been down for 2 years and these crooks hate you enough to ignore it.

  • amylouisestone Amy Stone (@amylouisestone) reported from London, England

    @O2 I have also been doing this too. If this problem persists, then what?

  • T_Morris_Wealth Tim Morris (@T_Morris_Wealth) reported from London, England

    @emmahaslett @O2 Very good point. These things do tend to penalise the more vulnerable/worse off. I work with clients in the former category to help them become more tech savvy and keeping track of their finances. The latter don’t receive much support

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @techdotintel @virginmedia @O2 I'm currently a Virgin media customer and business O2 customer. Do I qualify?

  • Uptowndiscos Uptown entertainment discos (@Uptowndiscos) reported from Harlow, England

    @O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • chmiel3678 Samcham Jamachama (@chmiel3678) reported

    @O2 AVOID o2 !!! The worst costumer service i have ever experienced. The o2 repair team lost my phone 3 weeks ago and I am still waiting for the replacement. have been contacting them every day and every advisor lie and promise me solving case/call back/ sending replacement.

  • MartinaMcCarne3 Martina McCarney (@MartinaMcCarne3) reported

    @O2 extremely poor customer service. I can call o2 then every call is terminated after going through the selection process with an automated operator!

  • bangandmousey Kirsten (@bangandmousey) reported from Hastings, England

    @hayleysoraya @O2 Internet gas been flaky everywhere due to bad weather I think

  • nicktheguitar NicKtheguitar (@nicktheguitar) reported

    Post from @virginmedia: ‘we’re increasing your monthly charge by £3.50’. Email from @virginmedia: ‘if you were a new customer your monthly charge would be half what you pay, but you’re not new so tough luck’. Complete opposite to how @o2 have treated me for 15 years.

  • topdog1whufc Thomas Doyle (@topdog1whufc) reported

    @O2 Are there any rules that say your competitors can’t **** off you’re service? I had one of your competitors today put me off swapping from them to you due to claims they made.

  • ailishsTARDIS A i l i s h M a y (@ailishsTARDIS) reported

    @O2 I have no signal and I’ve been signed out of iMessage

  • LeahDurbin6 Leah Durbin (@LeahDurbin6) reported

    @O2 you should be ashamed of yourselves. Poorest customer service from a mobile company ever.

  • chmiel3678 Samcham Jamachama (@chmiel3678) reported

    @O2 @ailishsTARDIS PLEASE HELP ME GET MY REPLACEMENT PHONE

  • ClareBarry BARRY (@ClareBarry) reported

    Internet is broken – worked and zoomed all day tethering through my phone. @O2 I love you and your juicy, juicy data.

  • ellascurlycrown Ellas Curly Crown (@ellascurlycrown) reported

    So @virginmedia @virginhelp is there any intention of giving us north west Londoners any ACCURATE INFORMATION as to when this fault will be fixed. 3 days now working from home hotspotting my @O2 data! Not a happy customer #shockingservice