O2 Outage Report in Epping, Essex, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Epping, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (47%)
-
Internet (30%)
-
Total Blackout (16%)
-
Wi-fi (3%)
-
E-mail (3%)
-
TV (1%)
Live Outage Map Near Epping, Essex, England
The most recent O2 outage reports came from the following cities: London, Hackney, Romford and Bishops Stortford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Phone | |
| London |
Internet | |
| London |
Phone | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Epping, England
Latest outage, problems and issue reports in Epping and nearby locations:
-
Aurélien
(@aur_elien) reported
from
Hackney, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Jennifer Ferguson
(@Jennifer03017) reported
from
London, England
@O2 when you press use now on the Priority Lane where is the code - I only have a screen with a timer counting down. I can’t see a code? Thank you xx
-
Andrew Ratnage
(@AndrewRatnage) reported
from
Romford, England
@O2 McDonald’s voucher code not working 🙁
-
Rob Harvey
(@ROBRV) reported
from
Ilford, England
@O2 - I’ve just had a message saying your sending me a new phone. I didn’t order this! And I can not get an reply via Aura - please help
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
Idk what's going on with @O2 signal atm, but for the last few weeks I have no data signal around Crystal Palace at all. Doesn't come back till I get down to Sydenham. Weird
-
🦄
(@fierce_unicorn) reported
from
Enfield Lock, England
@O2 merlin pass code is not working, can you help?
-
ㄥ乇乂丨乇
(@Atanvarne) reported
from
Broxbourne District, England
@O2 That’s it. They thought that 7am was a decent time to call a customer, even without knowing that I work shifts and was working late last night. 9am I’d have considered acceptable. I wouldn’t have liked it but 9am is REASONABLE. 7am is absolutely NOT.
-
Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@techdotintel @virginmedia @O2 I'm a virgin HOME customer and an O2 business customer but I don't qualify
-
Mr Rocking Gooner~ Terry 👨🎤
(@MrRockingGooner) reported
from
Romford, England
@BorisJohnson @virginmedia @O2 Imagine being part of a club or a group where roaming could be free for every mobile phone network automatically across Europe We should join that club sometime.
-
⚡️Emma⚡️
(@electriccandles) reported
from
London, England
@O2 I've tried all that already. If I had WiFi access I wouldn't need the data to work. Phone signal works fine, just can't use anything with Internet. It's been like this for at least a month.
-
julie atkin
(@atkin_julie) reported
from
Islington, England
O2 charging customer for voice text. That's terrible. I think after 20 yrs I will be leaving you in 4 months when my contract ends. You don't respect or look after your customers. Especially faithful ones. @O2
-
Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@VodafoneUK I’m having a terrible time with @O2 right now. Mobile data where I live is so unreliable… I’m thinking of moving to you guys, but would love to try your network out first. Is this a possibility…?
-
Paula Griffin 🏳️⚧️ 💙💖🤍💖💙
(@Paula_Griffin65) reported
from
Camden Town, England
@O2 Hi, currently log into 02 Wi-Fi in places like Costa etc but need to change my details as the name it flashes up is incorrect. However it won’t accept either my email or my phone number to change details.. Help please!
-
Lou 🐝 Lou
(@Stasisesque) reported
from
London, England
A tale of two CS agents. @O2 dealt with my issue and O2 Travel quickly and with excellent customer service. @Lustriga who has an IDENTICAL issue is being dismissed constantly and told it's his problem as the agent is refusing to read the conversation.
-
Andrew Dourka-Laird
(@LairdDourka) reported
from
London, England
This Christmas, @O2 is donating data to those who need it. For every tweet using #O2DataPledge this Giving Tuesday, they'll donate even more data to the National Databank. Tap below to tweet your support 👇
-
Uptown entertainment discos
(@Uptowndiscos) reported
from
Harlow, England
@O2 the answer to that question is primarily no. I would have to leave Virgin as a HOME customer and then sign up as a business customer? What about my TV package?
-
Jonny Pugsley
(@jonathonfp) reported
from
Camden Town, England
@O2 your 4G service in London is absolutely dire currently. And you’ve just put my price up for the privilege of it.
-
David Henry Headley
(@DavidHHeadley) reported
from
Islington, England
That’s the last time I recommend @O2 to anyone. Appalling service and indifferent customer service. What has happened to a once great provider?
-
Andy Denial 📸
(@NorthernlyExpo) reported
from
Islington, England
@O2 Just trying your Priority code in McDonalds but it’s not working. Just says it’s been used already.
-
Sharon Stephenson
(@shazzstevo) reported
from
Enfield Lock, England
@O2 My calls keeps dropping. This has been happening for several days now. This is really poor service. This is in the Enfield area
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Emma Jones
(@Emma_Kitties) reported
So my O2 ‘like new’ is so far removed from like new. The chrome is absolutely scratched to ****. The speakers barely work and the battery life is shockingly bad. @O2 I’ve been a customer for years but this is absolutely unacceptable.
-
Carolyn Barwick
(@carolynbarwick) reported
@O2 so I get a call to invite me to upgrade then whenbi mention that I need to save money he hangs up!! Gr8 customer service #not
-
Lauren
(@Clarkeaimeelaur) reported
@O2 i need help - i have two bolt ons i want to remove but cannot find anywhere to remove them just add more on 😩
-
Lisi Louxxx
(@LisiLouxxx) reported
@O2 I didn't think it was thats why I thought I would warn you about it, so many horrible people these days x
-
samantha potts
(@samanth76967749) reported
@O2 Achally you can answer this if my contract final payment is in January will my phone be active February 1st or will it de-activated? (Now this is something you can answer and will solve are issues around the matter cause there no security involved)
-
Marnie
(@Mazastar) reported
@O2 Thank you. The messaging service on My O2 has just got back to me after 2hrs!!
-
Vicky Ineson
(@geekslave) reported
@O2 To say you wanted to help, no one has replied to me!
-
Flaming Moe
(@Mkhan0504) reported
@Ky297 @O2 I feel your pain bud, I finally got through to them around 2pm. They sorted my issue
-
Jacky
(@Jackth0mpson) reported
@O2 tried on and off for the last 6 months to cancel phone insurance for a phone I no longer have, never once have I been able to because there are no advisors available. What a con
-
samantha potts
(@samanth76967749) reported
@O2 No I wanted advice litterly advice I wasn't trying to access the account! Surely you had divorced couples ask this question in the past! Considering you read from scripts to help answer questions too surely there must be a section on this?