O2

O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Epping, Essex, England 12/09/2025 06:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Epping, Essex, England

The most recent O2 outage reports came from the following cities: Hertford, Islington, Hackney, London, Waltham Cross, Ilford, Romford and Bishops Stortford.

Loading map, please wait...
City Problem Type Report Time
United KingdomHertford Phone
United KingdomIslington Internet
United KingdomHackney Internet
United KingdomLondon Phone
United KingdomWaltham Cross Internet
United KingdomLondon E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    @O2 is there something wrong with your system because I’m unable to pay my bill today, please fix!

  • CerviF Fran (@CerviF) reported from Walthamstow, England

    I have just had a text from scammers pretending to be @O2 telling me there was a problem taking payment. They asked me to click on a link to confirm bank details. I didn’t. I deleted the text. Please RT and help others.

  • PaulGrayburn Mr Grayburn (@PaulGrayburn) reported from Romford, England

    Hey @O2 I wish you’d stop shoving Disney+ down my throat as an extra. What would be nice is being able to share my data with my son but you won’t allow that. My biggest regret rejoining you. Probably wouldn’t of bothered if I knew!

  • phillipsc Fr Chris Phillips (@phillipsc) reported from Camden Town, England

    @O2 Hello - issue was that china cup was denied. We had to drink from a paper one even though we didn’t take away. This at the More London Riverside branch.

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 Still waiting for a call back. I guess even in a sunny day like today. Hell could freeze over. But I’m not holding my breath. I’d say poor customer service, but this is actually abysmal!

  • iDaffySB Daffy (@iDaffySB) reported from Hackney, England

    Dear @O2, I’m having problems paying my bill, please help..

  • BenFisherCT Ben Fisher (@BenFisherCT) reported from Islington, England

    We’re not being threatened by some communist tech firm. Imo you should start packaging any of that Huawei crap from China and start sending it back. @O2 @EE @VodafoneUK @ThreeUK @bt_uk

  • Bex_Stinson BEX (@Bex_Stinson) reported from Camden Town, England

    Update! The problem I need fixing is that I can’t make phone calls. So I can’t ring my energy supplier about being cut off, or my GP about my asthma. My phone won’t call any number at all. I told @O2. Finally. Thankfully, @O2 sent me a DM and asked me to call them to sort it

  • Y_Dollars Owura kwame (@Y_Dollars) reported from East Ham, England

    I can't make or receive calls for the past one hour @O2 try and fix this asap!!!

  • PaulMacca1976 Paul McCaffrey (@PaulMacca1976) reported from Islington, England

    People be aware that fake texts from @O2 are being sent saying your bill payment can’t go through and to log in via a text link - the site looks just like o2 but it isn’t their site! Thank god I checked with customer service

  • hillww1 William Hill (@hillww1) reported from Stratford, England

    @O2 Glad I got my #SamsungGalaxyS20 before the shutdown and have now, #5G signal too 👍🙂

  • stephenhdg steve the taxi (@stephenhdg) reported from Ilford, England

    @lennythepen @O2 I just changed from EE to 02 worse thing I ever did there network and coverage are rubbish cant hold a conversation on the phone with out it dropping out

  • GillKirby Gill Kirby (@GillKirby) reported from Islington, England

    @O2 How funny that publicly you demonstrate great customer service, but having DM’d you which you requested, you’ve now gone very silent! Not my idea of service.

  • jameskibwe James Miller (@jameskibwe) reported from Stratford, England

    @O2 Two weeks at least. Slow speed, but worse, the connection dropped today too, even though I was still on the O2 network, but service stopped momentarily anyway and this threw a spanned into the works at a delicate moment online.

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 trying to upgrade on app and main website but when I choose it crashes can anyone help

  • ScottCanEat ScottCanEat (@ScottCanEat) reported from London, England

    Hey @O2.. I #know these are weird times. i placed an order on sunday confimed & paid. online shop says next say delivery is still available. Ive emailed, replied with please use chat. Chats off line. I phoned and only upgrades and leaving o2 calls are accepted. Help

  • MJPalmer84 MJ Palmer - Mr Gay England 2020 Finalist (@MJPalmer84) reported from Islington, England

    The amount of time I have spent on the phone to them trying to sort it, I can’t find wait to tell them my hourly fee that I want compensating for; how basic is getting a phone that rings! NEVER GO WITH @o2

  • sarahcoysgabb sarah gabb (@sarahcoysgabb) reported from Broxbourne District, England

    @O2 Is incoming calls down as I have had so many missed calls from people who have had to call on landline not good for business

  • LebbyE Lebby Eyres (@LebbyE) reported from Islington, England

    I would just like to say I had three back to back chats starting at 12pm today and at that precise moment @O2 went down. WhatsApp coming to the rescue for some but not all. Aargh.

  • j4cobwood Jacob Wood (@j4cobwood) reported from Harlow, England

    @O2 I need support with my network, I’ve tried everything that the website says, my calls won’t connect and when they do the sound is cracking and poor. Most of people trying to call me can never get through either. This has been happening for months now

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • OllertonVicky Vicky Ollerton (@OllertonVicky) reported

    Oh dear @O2. Just tried to upgrade and gave you a deal I had found for you to match. Told "we can't match that. Go with the other provider. Do you want your PAC code?" The answer was yes! Customer loyalty obviously means nothing for you to be prepared to lose business like that!!

  • faulkner84 Ghost (@faulkner84) reported

    @O2 your data network is terrible. Your 4G is unreliable and your 3G network doesn’t seem to transmit data of any kind. I’m paying for a service I’m not getting and your excuses are always the same. Try taking some responsibility and fix the problems.

  • nickbowes1975 Nick Bowes (@nickbowes1975) reported

    Hi @O2 I’m at my wits end with your call centre. I’ve emailed a complaint about my bill but I’m being treated by the call centre like a piece of crap. 11 years a loyal customer of 02 and its come to this. I want a senior manager to call me asap about my complaint please

  • treacadelic Cabernet Voltaire (@treacadelic) reported

    @O2 hi folks. Can I report a lost PAYG phone for a family member or do they have to give permission for me to act on their behalf at the start of the call? Any help gratefully received.

  • pattydoran18 Blue Rose (@pattydoran18) reported

    @O2 I have severe problems with PAC and the numbers on my account. I've been on the phone for four hours and your support is no help, I haven't been able to use my number for almost a week now. Can I speak to a senior manager about this please?

  • shantygambo Aisha Umar💥 (@shantygambo) reported

    @ClaireusG @O2 Talk to @puliszn10 they helped me when support services wouldn’t help me🥺..

  • MBowater Matthew Bowater (@MBowater) reported

    @Traceyjayp_ @virginmedia @O2 I moved to O2 for their fancy offers. I’d rather a reliable network than free coffee X2 speed with virgin 🙄 thankfully it’s a 12 month contract.

  • Hyacintho_Azul Canny_Lad (@Hyacintho_Azul) reported

    @O2 hi, I'm in a monthly contract. Thinking of switching to cheaper mobile service provider. What's the best way to contact and cancel my contract? Thanks! #o2

  • wikazp Vikas Pakhe (@wikazp) reported

    @O2 Terrible Service by O2. I just opted for a port in to O2 with Virgin Media bolt and the service is absolutely bad in my postcode. Not even proper 2G. Did a complaint but no resolve whatsoever.

  • jimmybob_789 Ryan James (@jimmybob_789) reported

    @MarkEvansO2 @o2. O2 have to be the worst company going for customer service! Make a ***** up in the first place now say they can’t help! Just get passed around from department to department then told to go to a shop to be told that can’t do anything! 1 of 2