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O2

O2 Outage Report in Epping, Essex, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Full Outage Map

Problems in the last 24 hours in Epping, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Epping, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  • 41% Phone (41%)
  • 32% Internet (32%)
  • 21% Total Blackout (21%)
  • 3% Wi-fi (3%)
  • 2% E-mail (2%)
  • 0% TV (0%)

Live Outage Map Near Epping, England

The most recent O2 outage reports came from the following cities: Enfield Town, Hackney, Brentwood, Muswell Hill, Chingford, Ilford, Bishops Stortford, Sawbridgeworth, Upminster, Harringay, Harlow, Chigwell, and Waltham Forest.

CityProblem TypeReport Time
Enfield Town E-mail 3 days ago
Hackney Phone 13 days ago
Hackney Internet 17 days ago
Enfield Town Total Blackout 17 days ago
Hackney Phone 18 days ago
Hackney Total Blackout 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports Near Epping, England

Latest outage, problems and issue reports in Epping and nearby locations:

  • PaulGrayburn
    Paul (@PaulGrayburn) reported from Romford, England

    @mobilemandan @O2 Just got 8Mbps down 🎉 Did get just under 300Mbps on 5G in London earlier but it’s still very patchy in the city.

  • deltabug
    Deltabug (@deltabug) reported from East Ham, England

    Ok @O2 why is my 4G not working? I live in London, I shouldn't be struggling to load a webpage

  • leon_dave_smith
    Leon Smith🇬🇧🇪🇺❄️ (@leon_dave_smith) reported from Harlow, England

    @tescomobile @O2 any coverage issues in CM20, been terrible yesterday and today, signal 4G keeps dropping out

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    I may be crazy @O2 but all of a sudden my phone’s battery discharge like crazy. Same as my wife’s. Is this because your signal in E5/E8 area is weaker than usual maybe?

  • Mr_Rafal
    Raf🇵🇱🇪🇺🇬🇧🏳️‍🌈 (@Mr_Rafal) reported from Hackney, England

    @O2 hi guys! Quick question for you. Since we, me and my wife, joined you from different network we receive a lot of spam and scam in text messages and phone calls. Are you sure our details are protected properly? Calls are automated but use our full names! It actually worrying.

  • AledSmith
    Aled Smith (@AledSmith) reported from Camden Town, England

    @O2 why is it so hard to get your systems to work properly. Don’t give me automated messages telling me I am overdue with my bill when I am not. Then sort out your customer support. How can your AI engine be too busy to ‘talk’ to customers. Rubbish.

  • yasirkiani22
    Yasir kiani (@yasirkiani22) reported from East Ham, England

    @O2 it’s been three weeks now and very poor customer service no response???

  • TeyLove_
    T é y 🌺💜 (@TeyLove_) reported from Islington, England

    @O2 your network is shocking! I haven’t been able to use my data for two days this is not what I pay £50 a month for😤 o2 guru isn’t even working and can’t get through to a call handler so how am I supposed to get this fixed?????

  • williamhann86
    William Hann (@williamhann86) reported from Hackney, England

    @JohnnyBooshay @O2 Sucks man!

  • EightyThor
    🥷🏾✨ (@EightyThor) reported from Stratford, England

    When is the @O2 website not down?

  • sinajtojayz
    Janis Sinaj (PISCES) (@sinajtojayz) reported from Ilford, England

    @O2 I’m freaking fuming bill is up to date since Monday my phone still remains disconnected WTF...! Been promised since Monday to be reconnected..! Forking sort it out 🤬🤬

  • saps_JP
    John (@saps_JP) reported from Stratford, England

    Seriously @O2 literally just taken out a contract with them and already worst service!!! Phone hasn’t arrived and was supposed to last Friday, only to find out it was sent back. Now I have to wait til they receive it and reorder another one.

  • appletonjack
    Jack Appleton (@appletonjack) reported from Camden Town, England

    @Miniv20 @O2 How do you find out what other network coverage is like? I pay about £150 a month as it’s used so much for work...well, it’s not right now thanks to this “broken mast” 😭

  • Gill_Barr
    Gill Barr💙 (@Gill_Barr) reported from Islington, England

    @O2 I need idata bolt on to get back visual voicemail on iPhone 12 Pro. I just can’t see how to do that. My visual voicemail worked fine until a couple of weeks ago and I really use it. Please help! Thanks

  • Lifestyleyourh1
    Lifestyleyourhealth (@Lifestyleyourh1) reported from Ilford, England

    @matthewbri1 @O2 I’m having the same problem so there must be an issue

  • Maria__RG
    María (@Maria__RG) reported from East Ham, England

    @chellemccann @FitBits_ @O2 I have been trying to top up my phone for the las 3 hrs with no success - i believe their system is down, quite annoying!

  • QueenMarkgaret
    scared of the mark (@QueenMarkgaret) reported from Ilford, England

    Hi @O2 I keep trying to call o2 to pay off a balance but it keeps saying ‘we cannot verify your security info’ and I cannot get any further. I am trying to change my tariff and have been trying for 2 days now. I have had the same conversation with 4 different people. Help.

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 I have been trying to talk someone ... please can someone get back to me! I need urgent help.

  • rachelnewman009
    RN009 (@rachelnewman009) reported from Romford, England

    @O2 what an utter shambles. I need a new phone & new contract. Made 3 phone calls, over 75 mins on the phone & still can’t get a phone for collection! Phoned again to try & resolve & just got “well they prob don’t have the phone in stock at your local shop” 0/10 on customer svc.

  • lovepbx
    Pauline (@lovepbx) reported from Waltham Abbey, England

    @O2 can someone from customer services contact me ... I need urgent help ... Thanks

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PentarioDLaw
    PentaLawrencerio (@PentarioDLaw) reported

    If yhu dey #DavidoO2 @O2 concert and talk say the show no Bam, I go believe you. But if you dey inside your room like me & dey stream online for dy/dx & yhu km dey talk down the show yhu be "Olori awon mugu"... Those whey dey Live had massive Fun.. Kudos @davido more Grace Bro.

  • MingYeung9
    Ming Yeung (@MingYeung9) reported

    @O2 spent the last 3 hours passed around all your advisors and appalling service . South Africa and Uk bounced around 7 advisors . Still not sorted . Get a grip O2

  • EmilyDaly11
    Emily Daly (@EmilyDaly11) reported

    @O2 No o2 just doesn’t work in the area why do non of you listen !!!!! Again five star customer service from o2 🙈🙄 annoying that I’m expected to pay for something that doesn’t work !!! It hasn’t worked in this area for years

  • icanhaztweetz
    icanhaztweetz 🇬🇧🇹🇭 (@icanhaztweetz) reported

    @O2 please tell me why my OAP mother went to an o2 shop to try and get a replacement PAYG sim and the staff told her she needed to sign up to a £30/m contract???? Before I go down there myself

  • idimmock
    Ian Dimmock (@idimmock) reported

    @paulha74 @O2 It’s not proving easy with O2 I’m afraid. If they reach out to me I will help them as I have a system ready for them to join

  • BadradeenS
    KENTRELL DOUBLE G💀 (@BadradeenS) reported

    @davido just shut down the @O2 for the second time. This will surely tells u that no be only one person who go fi carry ein country for back #Davidoat02

  • rossypops190
    Ross Tomlin (@rossypops190) reported

    @O2 It’s been virtually impossible to get through to odeon. It’s not great really. You advertise an event and I need 2 people to accompany my daughter to see the film, due to her needs and nobody seems willing to help? O2 have arranged this event, why can’t you help ?

  • andy_8784
    andrew 🍿 (@andy_8784) reported

    When your @O2 @GreggsOfficial won’t work instore terrible

  • rhianna_joseph
    Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @O2 I’m still waiting for a call back from an advisor in the Retentions department and the advisor still haven’t called me back I have sent multiple emails. Can you please help me? It’s urgent.

  • EmilyDaly11
    Emily Daly (@EmilyDaly11) reported

    @O2 what a rubbish company you are!! Why should I carry my airtime plan on when my new house doesn’t get signal !!! It’s a joke ! Customer service online is shocking , kept getting cut off or out through to different people after being on hold several times ! Your a sham