O2 Outage Report in Deepcut, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Sandhurst, Pirbright, Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Sandhurst |
Phone | |
| Pirbright |
Phone | |
| Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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Avigazed
(@Avigazed) reported
from
Addlestone, England
@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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leah🦻
(@leahajk) reported
is there any way to contact @O2 without phoning them? I'm deaf and customer service keep ending the chat by telling me to phone them and I get no reply when I say that I'm deaf and I can't phone
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Stephen Old (Not here 2 argue with strangers)#FBPE
(@StephenOld) reported
@MattsFarming @O2 I am sorry to hear about your mother's death and the problems you have had with O2 O2 is in my top 3 companies for the worst customer service I have ever had The other two companies are one of the debt collection companies which they employ (Moorcroft) and their partners Virgin.
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Charlotte Johnson
(@charljohno) reported
@SophieMcEv10147 @O2 @O2 same **** show as they gave us for the Peter Kay pre sale
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JAMES MARRIOTT EDINBURGH AND GLASGOW ‼️🆒
(@romantacisethis) reported
@debbiexxCxx @O2 i have this issue too 🙄
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Sharon Sprott 🏴❤️♑
(@SprottSharon) reported
@jesshardy20 @O2 @LewisCapaldi The app kept freezing when I was on but I eventually got on only to find Glasgow was scalped to **** 😭. Panic bought the only tickets I could get for Sheffield, thank god my husband drives lol. Hopefully I can get tickets for Glasgow on Thursday and I'll sell my 2 Sheff ones 😭
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Kirsty Stollery
(@KrazyKirst666) reported
@O2 All tickets will be gone by then! Never mind! 😡
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charlie
(@charlielucy_) reported
@O2 I have called twice this morning to get my data roaming sorted. You have added 2 ‘bolt-ons’, one which I was told would be removed but has not. My data roaming is still not working and you were meant to have a tech support reach out to me an hour ago!! Ruining my holiday!!
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Essential Parenting
(@hen_ren16) reported
@O2 can somebody please get in touch with me. I have been trying to cancel my contract for weeks and despite hours spent on hold nobody can do it. Absolutely awful awful system
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James H
(@mondestereo) reported
@o2 ported my number 2 weeks ago. Since then despite numerous phone calls, 2 visits to stores and even an email to your CEO 24 hours ago I still do not have incoming texts or calls. Just what do I have to do to get someone to address my issue and tell me how long to fix it?
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Shannon Gibson
(@Shannon73921835) reported
@MyApocalypse_ @O2 Exactly the same problem for me! It's a joke.