O2 Outage Report in Deepcut, Surrey, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at O2
O2 is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (29%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Cranleigh |
Phone | |
| Camberley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
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samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
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Ross Brown
(@RossBrown1_1) reported
from
Wokingham, England
@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
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Jonathan Holmes
(@JonsBusPics) reported
from
Godalming, England
@O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
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Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
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Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
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Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
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Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
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Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
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Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
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Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
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Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
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Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Reynolds🇬🇧
(@Barbaran1961) reported
@Ofcom can you help as @O2 can’t seem to get my @AppleSupport watch working. Five times since 23rd March they have said it will be working in 24hrs and it still isn’t. I wasted hours on the phone so hoping you can help get some action
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Arvind Ramesh
(@Travellingsanta) reported
@O2 this was very surprising as I had never had any late payments let alone defaults. Upon seeing a complete credit report from Experian I noticed an incorrect default of £200 been applied to my account by O2 for something that was agreed to be waived off completely.
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Arvind Ramesh
(@Travellingsanta) reported
@O2 I would hence request the team concerned to have this rectified immediately and have it completely removed of my credit report and the same to be confirmed to me by email in written! It’s a shame that this is the customer experience offered by @O2 !!
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Lyndsey Revill
(@revill_lyndsey) reported
@O2 Hi, can’t log into my o2 account tried to resent my password and it said ‘unable to proceed without recovering account’ can someone help?
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Georgina Cham
(@creamyegguk) reported
@O2 Changing network has not worked. I’ve even changed the APN and nothing. I’ve rebooted it twice.
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Arvind Ramesh
(@Travellingsanta) reported
@O2 I am absolutely disgusted to inform the level of customer experience offered which makes me feel grateful of moving my network provider elsewhere. I was disappointed to have been rejected for credit applications stating my credit score to be very poor for the same.
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Helen Cox
(@helenmcox58) reported
@hardrocksniper @O2 Oh no that’s awful to have you phone nicked and then putting up with non service from O2 😞😞 rubbish not what you pay your insurance for
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Georgina Cham
(@creamyegguk) reported
@O2 having trouble roaming in Ibiza as it’s stuck on 3G and not working - help please?
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Jess🌶
(@JessOwen_TT) reported
@O2 So annoying I have to continue to pay for my airtime and device plan on my stolen iPhone I know I didn’t have insurance but still... What a crap world we live in - Like I have £600 to just pay my contract off!! Urgh😭.
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Mark
(@Emgee2010) reported
@O2 Hi. I’ve just upgraded my mobile to a new Samsung galaxy S22 ultra. After hitting the send button, I’ve realised I’ve ordered the 128gb memory one, whereas i wanted the 512gb memory one. Can you help me please? Being a Sunday??? Help..