O2 Outage Report in Deepcut, Surrey, England
No problems detected
If you are having issues, please submit a report below.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (49%)
-
Internet (30%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Wi-fi (3%)
-
TV (%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Reading, Cranleigh and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
-
Andrew Leason
(@ANDREW0675) reported
from
Woodley, England
@O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂
-
Stephen ♏️🏳️🌈
(@SequinSte) reported
from
Barkham, England
@O2 your website is broken for ordering. I can’t order an I watch 🤬
-
⚫️Lara King BA (Hons)
(@laracking) reported
from
Farnham, England
Help me please, @O2
-
Robert Blevin
(@RobertBlevin) reported
from
Guildford, England
Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
-
Stephen ♏️ - Mulia Jorris.
(@SequinSte) reported
from
Barkham, England
@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
-
Bec Osborne
(@BecOz14) reported
from
Camberley, England
Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere
-
Olivia Khwaja
(@oliviakhwaja) reported
from
Sunningdale, England
@O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.
-
markstevens
(@markjs10) reported
from
Godalming, England
@O2 24 hours to port from EE now back to no service! Rubbish
-
Andrew Leason
(@ANDREW0675) reported
from
Reading, England
@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
-
VOTE
(@ZoeThomas1204) reported
from
Guildford, England
I have consistently had issues with the SIM on my phone from @O2 and now there’s no service and I had to go to the store and request help from associates but instead I got a confused and clueless employee who seemed more interested in their snapchats and texts than helping me.
-
sally
(@sally290718) reported
from
Farnborough, England
@marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT
-
Damian Davis
(@DamianPDavis) reported
from
Spelthorne District, England
@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
-
Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
-
Mia Johnston
(@miajohnston1967) reported
from
Bracknell, England
@O2 very poor customer services fuming is an understatement 😡
-
Ann
(@AnnKerridge) reported
from
Wokingham, England
@O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)
-
Ben Smith
(@bensmithuk) reported
from
Bentley, England
@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
-
Bari Heer
(@B_Heer84) reported
from
Wraysbury, England
@O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!
-
Dré
(@daktadre) reported
from
Spelthorne District, England
Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
-
Eoin Charles
(@ecsg1798) reported
from
Reading, England
@O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE
-
samantha
(@smnthklly) reported
from
Reading, England
@zoeonpop @O2 That’s why I swapped years ago, often I wouldn’t even have 3G either! Madness. Much happier with 3 even though their signal is meant to be much worse, on the whole it’s so much better than I found o2!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Bowater
(@AndyBowater) reported
@O2 must be the worst utilities company I have ever had the displeasure of dealing with. Never activated a SIM card, cancelled the contract within the cooling off period and after a email from them confirming I owe nothing I still get emails demanding money. Disgraceful. #Mobile
-
Gary JJ Spate
(@GaryJJSpate) reported
@O2 From Saturday morning until Monday evening I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?
-
Jessiekins 🏳️🌈 ☆C0mmissi0n Slots Open☆
(@Jessiekinsart) reported
@O2 Hello! I moved my old number to a pay as you go while im living in Germany for when i return home to the UK. I have lots of accounts linked to the number. iv suddenly stopped receiving texts and i cant sign in to top up? Please Help
-
Binyizdabbalah
(@FunkadelicHorse) reported
Hey, @O2, is it your policy - on top of having literally the worst customer website in the inner solar system - just to never answer emails? Did you think you'd hidden the email portal so well that no-one would ever be able to send you one?
-
JDE
(@M25JDE) reported
@O2 still waiting we’ll over a week for your complaints team to get back to me, i still have yet again no service. Does anyone have an suggestions???
-
Gary JJ Spate
(@GaryJJSpate) reported
@O2 From Saturday morning until Tuesday morning I had no calls or internet. Will I be compensated accordingly and have a 10% discount on my next bill as 3 days is 10% of the month without the service I paid for?
-
**** Hughes 🙂
(@DickHughesUK) reported
@B_Smythe77 @O2 Sadly it's probably not O2 but one of their "partners". Companies out there that buy your details to tempt you with offers of new products and deals. Some poor soul (in every sense of the word) who has to phone people on a list and try and tempt them. But yes bloody annoying.
-
Tom Chapman
(@TjChapperz) reported
@O2 As of this month. But I have never been an 02 customer in my life
-
_𝕿𝖍𝖊 𝕮𝖔𝖚𝖓𝖙𝖊𝖘𝖘_
(@TheCountess5790) reported
@O2 pretty poor show that I make an order on the premise that I will be able to collect my new phone today, then I immediately get a text to say I can’t and you don’t know when I will. I’ve spoken to someone about it from one of your call centres who was just reeling off script…
-
elfie
(@elvesnfairies) reported
@O2 I’ve been trying to get my PAC code the last week. 1st was told it’ll be email to me, but never received email. Call few times, either your call centre person was unable to give it over the phone or hung up on me. What’s going on??!!