O2 Outage Report in Deepcut, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Godalming, Reading and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
Phone | |
| Godalming |
Phone | |
| Reading |
Internet | |
| Reading |
Phone | |
| Farnborough |
Internet | |
| Farnborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Turningleftforless
(@turningleftfor) reported
from
Guildford, England
@Dickster27 @ThreeUK @O2 Thanks for the tip! Very odd way to do things. May be useful for some but the coverage is awful on 3 at home too so I’m definitely off to O2.
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Rich!!
(@rich_t1977) reported
from
Weston-super-Mare, England
@O2 Poor customer service again!!! Can’t get hold of anyone and just going round in circles on there so called, help, pages!!!
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Gugu
(@MissGuguBaby) reported
Honestly for 3months i’ve been calling o2 every other day & they acknowledge they are at fault and still I’m getting letters about the issue which they say the have fixed @O2 I’m now past being angry
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Tizzie
(@tizannabeth) reported
I paid my @disneyplus subscription with my @O2 phone bill. I’ve now left O2, but I can’t change my subscription details on Disneyplus without using my O2 account which I can’t access. Help?
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indie-ra
(@wikindira) reported
Please @O2 tell me that the servers went down and the O2 priority tickets are still available, try again in a few minutes!! I wanna see @LilNasX !!!! @EventimApollo ahhhh!!
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Daddy Pig
(@DaddyPigForever) reported
@O2 Just tried purchasing a new phone from your website, placed the order twice and it both went to a screen saying something has went wrong. Then it says I should phone but your customer service is now closed. £60 is pending from my account now. What's going on?
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Amar
(@AmarAkhtar) reported
@O2 hi I have new Samsung watch 4, 4G and cannot make calls if phone is off + calls go to VM instead of the watch. Surely this can't be because the only plan you have is data only and has no minutes and txt? Was told you will cancel the plan as there is nothing else you can do?
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Aniqa
(@aah9713) reported
My identity was used to take out contracts with telecom companies Three, Vodafone and Carphone Warehouse - ALL resolved the issue within a few weeks whereas I have been chasing @O2 for 3 months with no updates or progress!! #fraud #identitytheft
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Dan Lill (He/Him) 🇪🇺🏳️🌈🇬🇧🏳️⚧️
(@DanLill4) reported
@O2 can you reply to my DM I have no phone and not able to use my watch either! Your support chat has said try later for the last 3 hours
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Christine Brown
(@chrissyb8) reported
@O2 so my o2 phone isn't connecting to the network.cant find a number to call on the website, cant call the shortcut off my phone cos I cant make calls. Cant log into myo2 cos it wants a code that's texted to confirm its me, cant get texts. HOW DO I GET IN TOUCH THEN
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Sentfromdevon
(@Sentfromdevon1) reported
@O2 this number keeps harassing me claiming to be O2 service centre. I've told them I am not interested in what they are selling, because i believe it's a scam can you check and see if this is your number 03701020201