O2

O2 Outage Report in Deepcut, Surrey, England

No problems detected

If you are having issues, please submit a report below.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Deepcut, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Deepcut, Surrey, England 12/05/2025 19:35

At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Deepcut, Surrey, England

The most recent O2 outage reports came from the following cities: Reading, Cranleigh, Camberley, Godalming and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomCranleigh Phone
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomGodalming Phone
United KingdomGodalming Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Deepcut, England

Latest outage, problems and issue reports in Deepcut and nearby locations:

  • KellyMSanders kelly marie sanders (@KellyMSanders) reported from Bracknell, England

    @O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 will I get final bill? I’ve loved to another network and want to cancel direct debit

  • SarahScogley Sarah cogley (@SarahScogley) reported from Bracknell, England

    @O2 your customer service is an absolute joke.

  • GeorgeGower_ George Gower (@GeorgeGower_) reported from Blackwater, England

    @O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?

  • musical_IH Iain Hunter (@musical_IH) reported from Spelthorne District, England

    @Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong

  • PGcomms Peter Gordon (@PGcomms) reported from Guildford, England

    @O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!

  • Gismo_the_Rogue GismoDan (@Gismo_the_Rogue) reported from Reading, England

    @JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • doncmccall Don McCall (@doncmccall) reported from Reading, England

    @O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.

  • Thursley Jackie Malton (@Thursley) reported from Thursley, England

    @GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!

  • GhadeerAhmed96 Ghadeer Ahmed (@GhadeerAhmed96) reported from Ash, England

    Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • Jenzy84 Jenna Christie (@Jenzy84) reported from Wokingham, England

    @O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • natejrogers Nate Rogers (@natejrogers) reported from Wokingham, England

    So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.

  • chlooedenise chloë (@chlooedenise) reported from Reading, England

    @O2 my data hasnt been working in Europe now for months, any help thanks

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • ollieeden Ollie Eden (@ollieeden) reported from Farnham, England

    @O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • NickMcC57931895 Nick McConnell (@NickMcC57931895) reported

    Hey @O2 how comes as a customer of over 30+ Years when I ring up to get a new sim-only deal you cant even offer me a deal as good as the one I got for my fiancé the other week as a new customer? Absolutely s**t customer service and especially when you have a long term customer!

  • Housleyjeive Duncan Housley-Jeive (@Housleyjeive) reported

    @DomBamberYSJSU @O2 Couldn’t agree more, the increase coupled with the terrible signal in very urban places… much more to worry about

  • david52987296 david (@david52987296) reported from Victoria, England

    @O2 my O2 sim has not allowed me to dial international numbers for 3 weeks. Your customer service reps are failing to help. I need this for work. HELP!

  • UFD_OX United Flag Designs (@UFD_OX) reported

    Really @O2 yes I’m on a train going close to 85-90mph constantly. Your service has been like this for 4mins now! Unacceptable

  • Sammiebutler88 Samantha Bull (@Sammiebutler88) reported

    @O2 definitely need to get your act together!!! The signal is absolutely appalling regardless of where I am, home, work, out and about it's awful. Wonder what we're paying for. Even your shop assistant told me there was nothing that could be done and I just needed to bare with it

  • hazeljeffrey Hazel Jeffrey (@hazeljeffrey) reported

    @O2 just had a call from someone claiming to be from you guys, asking me if I was happy with the service then telling me they were giving me 40% off my bills because I always pay on time - while on the phone I received a one time security code, which I did not request!

  • ghostly_bookish ghostly_bookish (@ghostly_bookish) reported

    @SteministKendra @O2 Sorry to hear your accounts have been hacked! I've been there with my bank and it's awful- sounds like o2 customer services need to do better!

  • pshack Paul Shackleton (@pshack) reported

    @O2 Hello, my Virgin Media package was changed nearly two weeks ago to 1Gig Volt. Last Monday (27 March) same retentions colleague set up the my O2 account and took PAC code to transfer number. Still waiting for SIM card to arrive to finalise O2 transfer. Can you please help?

  • DebJBates ❤ Debbie Bates ❤ (@DebJBates) reported

    @virginmedia having issues, can’t check status as unable to get on the app or website as no wifi and my @o2 signal is horrific I’m my house so keeps cutting out. Is it still down?

  • Blinkfan180 Robin (@Blinkfan180) reported

    @DebJBates @virginmedia @O2 They are always down. Absolute dog**** mate. Has to be one of the most unreliable overpriced scam providers with the worst customer service in the country.