O2

O2 Outage Report in Deepcut, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Deepcut, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Deepcut, Surrey, England 11/26/2025 11:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (29%)

    Internet (29%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Deepcut, Surrey, England

The most recent O2 outage reports came from the following cities: Cranleigh, Camberley, Godalming, Reading and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Phone
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomGodalming Phone
United KingdomGodalming Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Deepcut, England

Latest outage, problems and issue reports in Deepcut and nearby locations:

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • Daftblonde64 STEELEY (@Daftblonde64) reported from Reading, England

    @O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • akasha303 Greg Meeres (@akasha303) reported from Twyford, England

    @O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • SaintGeorgie Georgie Tongue (@SaintGeorgie) reported from Wokingham, England

    @O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!

  • gonnella Pete (@gonnella) reported from Woodley, England

    @O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JKV101 JKP (@JKV101) reported

    @NicNak_PaddyWac @O2 I'm still waiting for mine. It's been 28 days. I'm sad but, I never win anything either, so I'll be chasing this one down till I get it. Hahaha.

  • mrcedunne Chris Dunne (@mrcedunne) reported

    Just as my faith in @bt_global was starting to get better, here I am over 4 weeks into a #broadband contract and it still doesn't work. Lucky my @O2 phone #4g is holding out.

  • millie79 Lindsay Millward (@millie79) reported

    @O2 Hi, Does requesting my PAC code and giving it over to my new provider cancel with you or do I need to do anything else?

  • BozDog71 Andrew Bosworth (@BozDog71) reported

    Need help please @MoneySavingExp @O2 are affecting my credit score and have been for 18 months. Acknowledged it’s their fault, called constantly to be told that it’s being rectified. My credit card provider are wanting to cancel my credit card.

  • Zobbster Zobbster (@Zobbster) reported

    @O2 your hold music is absolutely awful.

  • JKV101 JKP (@JKV101) reported

    @O2 I won a Guinness prize from the O2 priority draw a month ago and I never received it.

  • StrikeDisplayUK Mark (@StrikeDisplayUK) reported

    @O2 If you have a phone reported as stolen by a fraudster O2 ensure you do not regain control of your phone for at least a week or more! So beware and do not expect reasonable support from O2 as they assist fraudsters...

  • WAYS____ ^ (@WAYS____) reported

    I’m 100% leaving @O2 once my contract is over, they’ve fallen off so badly when it comes to signal & they aren’t as helpful as they used to be, it’s a shame!

  • spellitoutt sym🌈 (@spellitoutt) reported

    Got my phone contract changed with @O2 from a £31 something airtime bill to £12 weeks ago & everything was confirmed (they said it might be £15 rather than £12 cause I have to pay the 4 days I used which was cool) SO WHY ******** HAVE I BEEN CHARGED £32.02?? I now have no money🙃

  • CharoliviaD Charlotte (@CharoliviaD) reported

    @O2 hey how do I find out my customer number I’m trying to log in to upgrade and I don’t know what it is and it’s not accepting my debt card Info