O2 Outage Report in Deepcut, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (52%)
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Internet (30%)
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Total Blackout (12%)
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E-mail (3%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Ascot and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Ascot |
Phone | |
| Reading |
Phone | |
| Reading |
Phone | |
| Reading |
Internet | |
| Cranleigh |
Phone | |
| Camberley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Mary Faulkner
(@MaryFaulkner68) reported
from
Wokingham, England
@O2 your customer service needs looking at I contacted them at 7.40pm about an order,I went through security etc, then to be put on hold just before 8.00pm then to be cut off as you close at 8.00 can't contact again till tomorrow evening
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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pebbles to sea 🇬🇧
(@neyagwillim) reported
@O2 hi my husband has just moved over to O2 from EE and he is having problems with his new phone. Could someone help please?
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Kylie2000
(@Kylie20003) reported
@virginmedia @O2 My hair is literally falling out from stress. They keep saying a manager will call me back and they never do.
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Becca
(@thejunktalking) reported
@virginmedia @O2 Why are you sorting priority access instead of working on actually providing the service people are paying for? Absolutely awful internet service and all the help desk say EVERYTIME is ‘it’ll be sorted in 24hours’
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Bethany Jayne
(@BethJGroom) reported
@O2 Yes, I’ve done all of the above and even tried resetting my network settings
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Ocean
(@beyondthebinary) reported
I have now lost the ability to send texts at all @O2 @VodafoneUK please help.
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Joshua Selig
(@selig_joshua) reported
@O2 I am disgusted at the service and I will be looking to lodge a complaint and report this to Which, as surely it should not take 7 hours to get a response?
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Sas BD
(@bd_sas) reported
@O2 hi I have no network or signal, please can you help
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JB
(@Retro_fxtrader) reported
What’s going on @O2 had an email saying my phone was arriving Tuesday and it’s now Thursday with no sign of it. No tracking information and no one in support can help apparently. #NoBodyKnows
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Steve Coombes
(@coom2005) reported
@O2 your customer service line is abysmal! 6 times I’ve been in hold this week trying to cancel my contract 😡
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Darragh Briscomb 🏳️🌈✨
(@DBriscomb) reported
@beyondthebinary @O2 @vodafone Ah sorry I couldn’t be of more help - hope a solution comes your way asap!