O2

O2 Outage Report in Deepcut, Surrey, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Deepcut, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Deepcut, Surrey, England 01/15/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Deepcut, Surrey, England

The most recent O2 outage reports came from the following cities: Reading, Cranleigh, Camberley and Godalming.

Loading map, please wait...
City Problem Type Report Time
United KingdomReading Internet
United KingdomCranleigh Phone
United KingdomCamberley Wi-fi
United KingdomCamberley Phone
United KingdomGodalming Phone
United KingdomGodalming Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Deepcut, England

Latest outage, problems and issue reports in Deepcut and nearby locations:

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • RobertBlevin Robert Blevin (@RobertBlevin) reported from Guildford, England

    Hey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...

  • miajohnston1967 Mia Johnston (@miajohnston1967) reported from Bracknell, England

    @O2 very poor customer services fuming is an understatement 😡

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

  • ANDREW0675 Andrew Leason (@ANDREW0675) reported from Woodley, England

    @O2 Yeah about those LOL up to end of last year I had no issues at all getting the weekly free hot drink at Cafe Nero while this year I think I have been able to get it only once or twice as always been out of stock both days 😫😂

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • B_Heer84 Bari Heer (@B_Heer84) reported from Wraysbury, England

    @O2 are the biggest disgrace possible. Im a pay monthly customer, paying £53 a month. I have no network coverage. O2 have confirmed I live in a Black spot and they will not be helping me. They said to me..’These things happen’...! O2 said I still have to pay my monthly fee..!

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • kymtyrer25 Kim Tyrer (@kymtyrer25) reported

    @O2 my mum has a contract phone but has lost it does she have to phone up to report it lost etc or can she call in to a store when they open back up never week

  • bextp84 Rebecca (@bextp84) reported

    @O2 I entered my card details but the payment didn’t go through, should I cancel the card?

  • jerry_mckean Jerry McKean 💙 (@jerry_mckean) reported

    @JohnBirtwistle @O2 Atrocious. Unlike other companies who take a DD payment out on Fri or Mon either side of a weekend due date, O2 don't do that, they suspend outgoing calls, demand payment & threaten to cut the user off! They claim it's a system error but do nowt to fix it, as it keeps happening!

  • AndyH_Official Andy Hollinson (@AndyH_Official) reported from Redditch, England

    @O2 hi there, all of our phones have lost signal in B97 Redditch. Is there a problem please?

  • JoJewettmakeup Jo Jewett (@JoJewettmakeup) reported

    There’s a mast down!! @O2 - for 4 days??? how the hell am I supposed to make calls apart from my landline @BTGroup gains and I lose 🤔😡

  • theboytooley Dave Tooley 💙 (@theboytooley) reported

    @O2 Hi, I have one bar of signal in SG15 at the moment. Anything you can do? Tried the usual on/off, and checking data settings. All looking good. Help!

  • arsenalpeteglw Peter Wilson (@arsenalpeteglw) reported

    @O2 partner has got a new phone and followed the agents info, now have 2 phones that she can’t use and can’t speak to an advisor unless she puts down she is leaving, well done, customer service dies again, absolutely abysmal 😡😡😡🤬🤬🤬

  • kazzee84 Karen Rosati (@kazzee84) reported

    @VodafoneUK Twice I’ve called Vodafone for help today and twice I’ve been cut off by the customer services rep and not called back! Only been with Vodafone 2 weeks... Starting to wonder why I left @O2 🙄

  • LewisMitchell6 Lewis Mitchell (@LewisMitchell6) reported

    @O2 funny how you say you want to help, then don’t reply to any of my direct messages

  • Jordzzzh1994 jordan hagan (@Jordzzzh1994) reported

    @O2 why is it most time when I make calls on my phone it always says called failed..... I’ve got full signal so it’s not that so what could it be?