O2

O2 Outage Report in Deepcut, Surrey, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Deepcut, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Deepcut, Surrey, England 02/19/2026 14:15

February 19: Problems at O2

O2 is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Live Outage Map Near Deepcut, Surrey, England

The most recent O2 outage reports came from the following cities: Sandhurst, Pirbright, Ascot and Reading.

Loading map, please wait...
City Problem Type Report Time
United KingdomSandhurst Phone
United KingdomPirbright Phone
United KingdomAscot Phone
United KingdomReading Phone
United KingdomReading Phone
United KingdomReading Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports Near Deepcut, England

Latest outage, problems and issue reports in Deepcut and nearby locations:

  • JonLeePButler Jon-Lee Paul Butler (@JonLeePButler) reported from Fleet, England

    @O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?

  • AnnKerridge Ann (@AnnKerridge) reported from Wokingham, England

    @O2 It'd nice to see that o2 take customer complaints seriously! Just as about as seriously as using there o2 guru chat service!! I'm still waiting for a reply to my DM that I sent you over an hour ago (about the length of time I wasted on the guru chat service!!)

  • bensmithuk Ben Smith (@bensmithuk) reported from Bentley, England

    @kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.

  • JonsBusPics Jonathan Holmes (@JonsBusPics) reported from Godalming, England

    @O2 I have had buttons fallen off my less then 4 week old tablet along with issues with adapter for the speaker helix which came with how can I get a swap or return organising as your lines won’t sort this out atm

  • oliviakhwaja Olivia Khwaja (@oliviakhwaja) reported from Sunningdale, England

    @O2 great marketing activity. But no good doing that if you can’t provide basic service. Have been trying for 2 weeks to buy a new SIM. Passed around everywhere, 40 minute waits, given phone numbers by your South African call centre that don’t work. Not feeling like centre stage.

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 GUYS PLEASE HELP I NEED HELP WITH MY BILL PLEASE

  • daktadre Dré (@daktadre) reported from Spelthorne District, England

    Is anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple

  • ecsg1798 Eoin Charles (@ecsg1798) reported from Reading, England

    @O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON

  • laracking ⚫️Lara King BA (Hons) (@laracking) reported from Farnham, England

    Help me please, @O2

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!

  • owengmusic Eoghan (@owengmusic) reported from Bracknell, England

    @o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating

  • RossBrown1_1 Ross Brown (@RossBrown1_1) reported from Wokingham, England

    @O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service

  • HarryRobertson5 Harry Robertson (@HarryRobertson5) reported from Bracknell, England

    @ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told

  • tobyd360 Toby (@tobyd360) reported from Farnborough, England

    @O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁

  • sally290718 sally (@sally290718) reported from Farnborough, England

    @marcwhufc @O2 That's shocking as it was next day delivery, @02 customer service at it's best........NOT

  • dan_patel90 Dan Patel (@dan_patel90) reported from Reading, England

    @O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now

  • bethanyxhewitt Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, England

    Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable

  • markjs10 markstevens (@markjs10) reported from Godalming, England

    @O2 24 hours to port from EE now back to no service! Rubbish

  • BecOz14 Bec Osborne (@BecOz14) reported from Camberley, England

    Have had 1 bar of @O2 signal for most of this year, funnily enough when I tested the signal strength back in July the signal jumped to a MEGA 2 bars momentarily. #NoServiceHere

  • Avigazed Avigazed (@Avigazed) reported from Addlestone, England

    @O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • george___81 George Oxley (@george___81) reported

    @O2 I'd like to speak to someone regarding a complaint. I currently have a business account and up until recently a personal account which I had issues cancelling and has been passed along to Moorcroft debt recovery without my knowledge. I'd like to get this matter resolved asap

  • 1carpmaster Alan Brown (@1carpmaster) reported

    @AliHamidi @O2 Should be on EE the only network covers all the lakes I go 👌👌👌👌

  • HGatchy02 G (@HGatchy02) reported

    @O2 please can you get someone to help my partner. She is trying to move her number over to you. Completed the request online twice and spoken to someone today then got a text to say it's not accepted. Your chat online is constantly busy. How can she sort this?

  • abbymaeormaenot Abby Mae (@abbymaeormaenot) reported

    @O2 Hi there, need to request a nano sim for my mum who is a current pay monthly customer but trying to live chat just says all agents busy but doesn't put in a queue. She ideally wanted to do it without phoning and can't get to a store, can you help at all please? Thank you

  • collinge_j Jen Collinge (@collinge_j) reported

    @O2 Pretty peed of customer still awaiting for a call informed from a worker on the 13th June to which said a manager would be in contact with 48hrs and a response to written complaint on the 13th June, 7 working days later and still heard nothing! #dataprotectionbreech

  • DisneyEvrywhere TheMagicEverywhere (@DisneyEvrywhere) reported

    @o2 are still repeating the same things but unable able to provide any details on usage to support their claims. Still appears they are charging even if no data, calls to texts are used which is against the terms of the bolt on contract. Still no call back from a manager either

  • JohnHastings54 John Hastings💛💙 (@JohnHastings54) reported

    @O2 @iamdcg My daughter's getting the same issues, no problem with other networks.

  • wendyg4073 wendyg4073 (@wendyg4073) reported

    Back home two hours and @O2 service is crap again 😭

  • colette2511 Colette Ellison (@colette2511) reported

    @O2 Yes I have never had issues, soon as I found out your merger with vergin and no surprise to me I’m now having signal issues which I have never had

  • zahirra1 Z896 (@zahirra1) reported

    I must be paying @ee for no network because that’s what I’ve had all day today. Can’t believe I left @O2 because I thought their network was awful. EE you’ve surpassed @o2 with your absolutely horrendous network coverage today of NOTHING!