O2 Outage Report in Deepcut, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (49%)
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Internet (30%)
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Total Blackout (13%)
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E-mail (4%)
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Wi-fi (3%)
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TV (%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Reading, Cranleigh and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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Ghadeer Ahmed
(@GhadeerAhmed96) reported
from
Ash, England
Will never get a contract via @O2 . The worst customer service I have ever received . Shocking!
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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GismoDan
(@Gismo_the_Rogue) reported
from
Reading, England
@JohnnyTortoise @virginmedia @O2 I wouldn’t bother calling, looks like it’s a nationwide outage.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Nate Rogers
(@natejrogers) reported
from
Wokingham, England
So my @O2 contract has now gone back to its normal price (which is double). Does that mean I’m now going to get double the service? I bloody hope so, cos it’s pretty sucky at the moment.
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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kelly marie sanders
(@KellyMSanders) reported
from
Bracknell, England
@O2 hi I waited until the pro max was saying next day delivery to order - it says it right now so I paid my last phone off to order it and ten mins later got an out of stock email. Can you tell me how to cancel everything I just did please?
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 will I get final bill? I’ve loved to another network and want to cancel direct debit
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C
(@ChatanG001) reported
from
Wokingham, England
@O2 really shocking customer services today. All i want to do is pay off my device and it takes 3 people almost 45 minutes to even be able to do that!!! Stupid.
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@O2 worst customer services, ring 202 to pay off phone and they cut me off then don’t answer, told on chat to follow link to chat to someone else who tells me they can’t help and ring 202! Going round in circles no wonder once paid off phone I’m leaving!
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Hank Spears 💙🇺🇦
(@hankspears) reported
I've spent the weekend at Green Man Festival, where @O2 has virtually no coverage. I could text, but anything more I'd have to borrow someone's hotspot. Never mind, it just means I have to do all the Obligatory Blurry Gig Photos now...
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Non-stop
(@3Sinif) reported
I give O2 1 chance, terminate my subscription without cost or I will share my ugly experience from all platforms. Every night, 10 minutes for the rest of 23 months. Trust me I will cause thousands of people to not use O2. @O2 @o2cando
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Paige Wolfe
(@iampaigewolfe) reported
Really don’t see the point in paying my @O2 bill when I’ve never had more than one bar of service, TikTok’s and reels only show me 4-5 seconds before crashing, the local mast has been down for nearly two years… nearly £50 a month for literally NOTHING.
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Steven Boyle
(@1983Choice) reported
Thanks @O2 .... For having moorcroft recovery harass me over £40. Don't you remember I'd couldnt give you the damn money! I tried online, over the phone and in store. Bloody redicilous!!!
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Beth McCabe
(@Bethmccabe6) reported
@O2 please can you get in touch. I've had no signal now for 8 days. Your website is now saying you don't know what it will be fixed. I am only able to use my phone when connected to WiFi
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Mrs C
(@WylieAnge) reported
@O2 I'd rather a reply to my complaint about your **** roaming cover if you don't mind?! And no I will not use 2g as suggested by yourselves.
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F Columbo
(@veritas5000) reported
Stupid @O2 illegally handing customer data on to third parties who cold-call you, stupid fooking crooks, @iconews should prosecute the filthy rats. >> 01612749218 = SCAMMERS, #UNIVERSALSQUARE CALL CENTRE, ARDWICK MANCHESTER. BUNCH OF TAXI DRIVERS WORK THERE DURING LUNCH TIME.
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steven mckaveney
(@Stevemcka) reported
@O2 what an absolute disgrace . Terrible service. No replies to Dm. Back office and mgr must be on holiday as no contact despite 15 escalations since last Thursday
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Corgi
(@corgicorri) reported
@o2 Please help. Waited for wages to go in so that I can pay off my old device plan to upgrade. My old phone is at the bottom of a lake. Just when I was about to pay, it said I had to enter a code sent to my phone to verify my a/c. But I signed in. How can I buy new phone?
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Andrew Ferguson
(@andrew_saval) reported
@JackEd84283152 @Techusiast Still no sign. I’ve no idea why @O2 are so slow