O2 Outage Report in Deepcut, Surrey, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at O2. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Live Outage Map Near Deepcut, Surrey, England
The most recent O2 outage reports came from the following cities: Cranleigh, Camberley, Godalming, Reading and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Cranleigh |
Phone | |
| Camberley |
Wi-fi | |
| Camberley |
Phone | |
| Godalming |
Phone | |
| Godalming |
Phone | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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chloë
(@chlooedenise) reported
from
Reading, England
@O2 my data hasnt been working in Europe now for months, any help thanks
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUKSupport I want the note 20 4g but was told for 30gb £58 a month with a upfront cost, where as my "customer exclusive offer" was £55 a month. Or I can can to @O2 and get 90gb for £51 a month with a less up front cost. Talk about customer loyalty!!!
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Jon-Lee Paul Butler
(@JonLeePButler) reported
from
Fleet, England
@O2 if a mast in the area is not working, and service checker gives message of 'taking longer than expected' to fix. Would ALL O2 mobiles be affected in the area? Just asking, as mine is without signal but flatmates is with. Odd that. Don't you think?
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Georgie Tongue
(@SaintGeorgie) reported
from
Wokingham, England
@O2 I spent hours on chat to your advisers trying to cancel my phone contract and was told it was all done. I started a new contract with another provider and now suddenly I have been started on a new o2 tariff??? Help!
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Dan Patel
(@dan_patel90) reported
from
Reading, England
@O2 Yes indeed I have, it's an issue your end, not mine. A pain as I have had neither consistent data or WiFi. Literally paying for absolutely nothing right now
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Iain Hunter
(@musical_IH) reported
from
Spelthorne District, England
@Br1tt3n @AppleSupport @O2 I’d imagine it’s more a network issue. My iPhone 12 Pro is gorgeous and hasn’t put a foot wrong
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Jackie Malton
(@Thursley) reported
from
Thursley, England
@GorillaoJustice @O2 My phone is 5G and I’m lucky to get one bar signal. Never used to be like that with my previous iPhone . Yes Vodaphone!
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Sarah cogley
(@SarahScogley) reported
from
Bracknell, England
@O2 your customer service is an absolute joke.
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Don McCall
(@doncmccall) reported
from
Reading, England
@O2 absolutely appalled by your customer service! And refund that has not arrived after waiting the requested time. Customer service agent was rude at the very end.
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STEELEY
(@Daftblonde64) reported
from
Reading, England
@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Jenna Christie
(@Jenzy84) reported
from
Wokingham, England
@O2 sort out your customer services ! Waited ages and because the operator didn’t like me saying how ridiculous the service was he cut me off!!! #disgusted
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Bethany Hewitt
(@bethanyxhewitt) reported
from
Bracknell, England
Experienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Ollie Eden
(@ollieeden) reported
from
Farnham, England
@O2 I’ve been a customer for nearly 20 years, but I will be more than prepared to switch if you fund / pay for advertising on #GBNews #DontFundGBNews
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George Gower
(@GeorgeGower_) reported
from
Blackwater, England
@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Toby
(@tobyd360) reported
from
Farnborough, England
@O2 I’m stuck! Trying to upgrade online, on the last screen realised it was the wrong GB model of iPhone 11 - seemingly can’t cancel it from there myself? And if I go back and click to upgrade again, it just brings up the load screen forever 🙁
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Eoghan
(@owengmusic) reported
from
Bracknell, England
@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Peter Gordon
(@PGcomms) reported
from
Guildford, England
@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Harry Robertson
(@HarryRobertson5) reported
from
Bracknell, England
@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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Pete
(@gonnella) reported
from
Woodley, England
@O2 frustrating deal with you guys, 6 months of poor service. Now dealing with your networks team, you quite obviously have a coverage issue in my area. Please just let me leave my sim only contract early thanks.
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Greg Meeres
(@akasha303) reported
from
Twyford, England
@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Prof. Marilyn Leask
(@MarilynLeask) reported
Day 23 of holiday: roaming services from @O2 are now working. But I can’t recommend that colleagues travelling internationally for holidays or conferences rely on O2 promises to provide a roaming service.
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Simon Tea
(@tillotsizzle) reported
@GuinnessGirlGLA @O2 @SamsungUK I spoke to someone at the Samsung shop, apparently they know it's an issue and just have to wait for a patch to be released. Don't bother speaking to Samsung help online, they'll insist there is no issue, absolute waste of time.
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R3N
(@cic4trize1) reported
@O2 i ordered an iPad and an Apple pencil yesterday morning, i have now changed my mind about it and would like to cancel. The order is still in the credit checking process and i was wondering if i would be able to cancel it now or if i need to wait before i can cancel?
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Ryan Anderson
(@ryanstanley22) reported
@O2 Also from you, I sent several tweets and didn’t get a reply, yes, I haven’t received call backs from actually 3 members of staff about the complaint.
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Freya
(@speelingmstake) reported
And as @O2 don't have any capability to deal with this problem, caused by them, which is centered entirely on their own systems, I'm probably going to waste an hour going back and forth to braehead again to try and fix the problem they have caused.
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Brian L Merritt🏖️🎷🤖
(@brianlmerritt) reported
@O2 I bought my pixel watch from Google. Your page says I can buy one from you, but I didn't. My wife bought her Apple Watch from Apple. Are you saying you only support Apple purchases but not Google watch purchases? Not trying to cause grief, just to buy O2 LTE for Pixel 3 watch.
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Freya
(@speelingmstake) reported
@O2 Well you're going to need to. You can't just say 'well I guess the phone we sold you doesn't work' and leave it there. I've just come FROM the store. There's nothing they can give me there - or they would have already. Speak to someone else who knows how to set up an esim.
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Mostly a grumpy ***
(@antler_62) reported
Is it too much to ask for a mobile signal. It’s 3G at best. It’s 2025! @O2 @EE I’ve got both your SIM cards in my phone.
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Hainesey
(@hainsey76) reported
. @O2 you can expect an uptick in customers leaving @ThreeUK today. I've been with them over 20 years and had enough. Appalling network connectivity in the last year and no compensation, just higher charges @ThreeUKSupport
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GrumpyBenovski.. (he/porkie)...
(@Eb_Merc_Boy69) reported
@neilsta84 I'd love to know too, as @O2 has progressively getting worse... they never except responsibility pass buck all time..