O2 outages and service status in Deepcut, England
Problems detected
Users are reporting problems related to: internet, total blackout and phone.
Full Outage Map
- O2 generated 0 outage signals in the last 24 hours around Deepcut, including 0 direct reports.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Deepcut, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Deepcut, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at O2
O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Deepcut, England
The most recent O2 outage reports came from the following cities: Godalming, and Bracknell.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming
|
Phone | 1 month ago |
|
Bracknell
|
Phone | 2 months ago |
|
Cranleigh
|
Internet | 2 months ago |
|
Cranleigh
|
Phone | 2 months ago |
|
Reading
|
Total Blackout | 3 months ago |
|
Ascot
|
Internet | 4 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports Near Deepcut, England
Latest outage, problems and issue reports in Deepcut and nearby locations:
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Damian Davis (@DamianPDavis) reported from Spelthorne District, England@paddyguy51 @Ker_Anderson @Phonemast Do your self a favour and swap to a network that actually works, i.e. anyone but @O2
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Eoghan (@owengmusic) reported from Bracknell, England@o2 Ive transferred over to another network but I cant use my phone because you wont unlock it after 2 store visits (Wandsworth and Bracknell) very frustrating
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Avigazed (@Avigazed) reported from Addlestone, England@O2 How long does it take to port a number from another network to o2? Surely 2 days is a bit long.
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Peter Gordon (@PGcomms) reported from Guildford, England@O2 hi there - my 3G/4G data facility on the phone hasn’t worked for some hours. Mobile phone signal ok. Is there a data prob?
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Stephen ♏️ - Mulia Jorris. (@SequinSte) reported from Barkham, England@mnosborn @O2 Friend did the same. They said 3-4 weeks so he cancelled the order even though on the site it said in stock 🙄🙄 rubbish service
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Eoin Charles (@ecsg1798) reported from Reading, England@O2 guys can you please help regarding my bill PLEASE CMON HELP A BROTHER ON
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chloë (@chlooedenise) reported from Reading, England@O2 my data hasnt been working in Europe now for months, any help thanks
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Ann Walter (@Muppetham) reported from Sandhurst, England@O2 priority app not working all morning ..why? Desperately wanted to get tickets for two events and blown it due to your app not working..constantly
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Ben Smith (@bensmithuk) reported from Bentley, England@kevwright @richardcyates @EE @VodafoneUK @ThreeUK @O2 The switch worked OK for menin the end. Inneed to write it up. Room for improvement but not terrible.
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Andrew Leason (@ANDREW0675) reported from Reading, England@O2 any reason for awful 3/4G reception in/around Reading train station - can’t listen to any music, use social media, do emails..nothing in general...not just peak times Mon-Friday either..don’t see people who are prob on other networks w/ this issue...it’s shocking service tbh
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Robert Blevin (@RobertBlevin) reported from Guildford, EnglandHey @O2 - I’ve had appalling voice and data reception for months. I spoke to your shop in Guildford 2 weeks ago, and they said that it was a known issue + signed me up for text alerts. Now you text me every few days to say you haven’t fixed it. 1/2 ...
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Greg Meeres (@akasha303) reported from Twyford, England@O2 Your web chat support team advised I ‘needed’ to call Equifax, rather than Experian, even when I queried (as I have an Experian account). Might want to check the process playbooks! (Issue is now resolved through a work around).
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STEELEY (@Daftblonde64) reported from Reading, England@O2 please help. Loyal customer trying to cancel contract belonging to misplaced / unused phone. Waited in queue for 1 hour and 8 minutes. Music stopped, phone rang then cut out. Back to square one. How do I cancel ?
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Ross Brown (@RossBrown1_1) reported from Wokingham, England@O2 @TheO2 “We’re better connected” “Be more dog” only thing dog is your service
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George Gower (@GeorgeGower_) reported from Blackwater, England@O2 unable to log into my o2 online to upgrade. Password etc is correct, but it’s not loading the page on numerous devices. Is there any known issues?
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Mia Johnston (@miajohnston1967) reported from Bracknell, England@O2 very poor customer services fuming is an understatement 😡
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Bethany Hewitt (@bethanyxhewitt) reported from Bracknell, EnglandExperienced some of the worst customer service to date!! First the advisor takes £400 more than agreed, next I’m chasing advisors everyday for a month with false lies about refund dates @o2 #notacceptable
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Dré (@daktadre) reported from Spelthorne District, EnglandIs anyone else experiencing call drop outs and freezes on #iPhone11ProMax I have cleared cache and done soft reset, also had a sim swap @O2 but still having buggy experiencing overheating. I’ve checked online and have reset my network settings. Minded to pop into @Apple
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Harry Robertson (@HarryRobertson5) reported from Bracknell, England@ThreeUK been a loyal customer for 6 years, recently brought a new contract through you, yet my upgrade price is far from being a loyal customer, I cant even get an existing customer deal unless I take out a third contract, what a joke! Even @O2 are cheaper than what I was told
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markstevens (@markjs10) reported from Godalming, England@O2 24 hours to port from EE now back to no service! Rubbish
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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jmcconville710 (@jmcconville710) reported@O2 thank you to Murren for sorting out the SIM card issue , 🌟🌟🌟🌟🌟 service .
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jmcconville710 (@jmcconville710) reported@O2 morning , need help with an invoice/bill I have received which is strange as I’m not an o2 customer.
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ace 🍁 (she/her) (@aceanew) reportedI got tickets for today to ariana but I'm having a panic attack, I didn't realise how steep the nosebleeds section is. O2 staff said they couldn't help me. Is there anyone at all who can help? Even lower down in the nosebleeds is fine, any help would be ok 🙏 @O2 @TeamAriana
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jmcconville710 (@jmcconville710) reported@O2 could someone contact me please about a charge for an O2 SIM card we never requested , received , used or needed . Jim
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Andrew (the *****) (@Andrewislington) reported@JohnTillUK @O2 I’M HAVING THE EXACT SAME ISSUE I literally do not have the time to pick up the phone every time
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Steven Casey (@Steven_Casey78) reported@O2 @dpduk_ Any chance of having this looked at or do i just cancel my account with you because your attitude to customers is woeful.
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POM (@pom0021) reported@O2 @wtsang_ I have the same issue
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pete (@shade1964) reported@O2 it’s shocking service no 5g no signal surely you can put masts in these areas !!!!!!
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just me (@BluesnJazzxx) reported@mitchhirsty @O2 Yeah I figured that. Same issues on the website as well. I can’t pay my bill because I can’t access the app or website and I am not sitting for an hour on my phone whilst I wait to talk to someone.
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Nicola Webster (@_njwebster) reported@O2 why is the signal in so21 2DD non-existent? My phone powers my business and the unreliability of signal is becoming untenable.