Plusnet Outage Report in Woolwich, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Woolwich, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Woolwich, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Paddington, Hackney, Islington, Croydon, Fulham, Poplar, Bromley, Newham, City of Westminster, Kensington, Harringay, Barnet, Greater London and Romford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Paddington |
Internet | |
| Hackney |
||
| London |
Total Blackout | |
| Paddington |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Woolwich, England
Latest outage, problems and issue reports in Woolwich and nearby locations:
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Allison Randell
(@PictureEdAlly) reported
from
Camberwell, England
@plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a absolute joke
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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Jellicle as Fuck
(@dansette) reported
from
Hackney, England
@octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet customer service a absolute joke
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Lewis Hardwick
(@lewis_hardwick) reported
from
Crayford, England
So I joined @Plusnet @plusnethelp a couple of months ago. Now every evening this week at about 9pm, my internet becomes unstable. But try calling them "sorry we close at 8pm". Time to cancel my Direct Debit? That might get their attention! What a joke.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Selina Wray 🍊
(@SelinaWray) reported
from
Lambeth, England
1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂
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Helen Parton
(@TotalOfficeBook) reported
from
Islington, England
@Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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yunus
(@_yunu5) reported
from
Stratford, England
@plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Philip Johnson
(@danielp_johnson) reported
@Plusnet Hi plusnet 👋. I have an issue where my router for the past three days has been randomly going orange at times. Also when on the phone it starts to crackle. Previously I’ve been working from home fine. When I look in the event log there is lots of fragmented packets 🤔
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Love2travel
(@Love2travel17) reported
@Morcia My (old) phone doesn’t support 5G, but I’ve just changed my sim only deal from EE. I got a much cheaper deal still on EE from Plusnet who have various data plans available. Just Google ‘best sim only deals’.
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Kelly #teamlegend/#teamyounglives shaw
(@KellyShaw31) reported
@Plusnet any help?
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Joanne (JoBeeArt)❤🎨
(@JoBeeArt75) reported
@Plusnet It's suddenly kicked in and all is fine. Have plus net instead of o2 in the corner now. Clearly it just needed a bit of a re-start and time to settle! Thanks for your help.
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Joanne (JoBeeArt)❤🎨
(@JoBeeArt75) reported
@Plusnet hi there. Have just transferred to you. Have put my SIM in, but although there is full signal on the bars, it is saying 'emergency calls only.' Could this be that my phone needs unlocking? I have kept my old number and PAC was sent. Thanks in advance for any help.
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Missnotononsense!
(@Jane73232525) reported
@Plusnet awful service router over heats the Internet cuts out the customer service is below 0 I'm disgusted with plusnet I have been with them for way too long I really don't recommend
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Harry👑Houdini #GTTO🇪🇺🧡FBPE🎶 ⛓️🔗LUFC
(@AustroHungar) reported
@JaneMichael62 @Cheeseo76847269 @Fairy__Woodland I find sim free contracts better, as you said by your phone outright. All these deals on TV, e.g 100gb for £20 a month, who the fxxk uses 100gb? I'm with Plusnet who are part of BT and use EE which is the biggest network. £8 a month for 15gb, I don't even use 1gb as most is WiFi.
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Pushy Riot 🖤
(@PushyRiot_) reported
@Plusnet I keep getting a billing failed website coming up on only certain websites, even though my bill is paid. My account now says I owe £65?! Very confused. Help!
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susie rabin
(@susierabin) reported
Hi @Plusnet you have illegally taken control of my parents account & left them without broadband & landline. They are both in their 80s & my mum is disabled & housebound, the phone & internet are their lifeline. I need an urgent fix please.
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Kelly
(@kelly_tengi) reported
@Plusnet Yeah that's indoors, ground floor. This morning a call went straight to voicemail when I was in the bedroom, 1st floor, so no signal at all at times. If I disable the EE sim, I'm getting 4G+ full reception on Giffgaff. Reception is better on the street, but not great.