Plusnet

Plusnet Outage Report in Woolwich, Greater London, England

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The latest reports from users having issues in Woolwich come from postal codes SE18.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Woolwich, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Woolwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Woolwich, Greater London, England 04/24/2025 01:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Woolwich, Greater London, England

The most recent Plusnet outage reports came from the following cities: Wood Green, Hackney, Upminster, Harringay, Lewisham, Paddington, London, Bermondsey, Croydon, Newham, Streatham, Leyton, Welling, Walthamstow and Balham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWood Green Internet
United KingdomHackney Internet
United KingdomUpminster Total Blackout
United KingdomHarringay Internet
United KingdomLewisham Internet
United KingdomPaddington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Woolwich, England

Latest outage, problems and issue reports in Woolwich and nearby locations:

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Wattsit01 Vikki (@Wattsit01) reported from Swanley, England

    @plusnethelp I've just noticed I cannot connect to my WiFi on my android phone in the front room of my house today. Wasn't an issue yesterday. Only upgraded to Plusnet this year to help with home schooling and haven't received the promised speeds either. Any suggestions?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Elithriss Elithris (@Elithriss) reported

    i think i just single handedly shut down plusnet's wifi by trying to load a video in 240p

  • MartinBuck Martin (@MartinBuck) reported

    @plusnethelp That’s correct. My complaint is the quality of the communication. I’d already made a decision based on the original email and mistakenly thought that the question was duplicated info. Plusnet communications used to be so good and right first time... What’s going wrong?

  • BobDofB Doc Bob #FBPE no longer proud to be British (@BobDofB) reported

    So 14 days after raising an issue with @Plusnet explaining the exact problem and directing them to the solution. After 1 no show @Openreach aborted visit. The second engineer actually listened and solved it In 39 minutes. #shitshow

  • twodf75 Phil Virco (@twodf75) reported

    @Simon_burr Is it?! Plusnet are a damn sight more reliable.

  • Simulasoph Simulasoph (@Simulasoph) reported

    I plugged the new router in and 5 minutes later I am using it. It really was that simple. I confirmed that I would like them to send me one less than 24 hours ago. Now, how was the service last time you called BT, TalkTalk, PlusNet or any other about a connection problem?🧐🙃

  • GoSarahKey Sarah Key (@GoSarahKey) reported

    @bt_uk Thanks Ash. I'm a @Plusnet customer and have been told that I need to wait until 11 March for BT Open Reach to connect us. Apparently you were connecting key workers as a priority but have stopped this? I can share details via DM if you think you're able to help.

  • TELashley Ashley Duncan (@TELashley) reported

    Finally after almost a year of complaining to @Plusnet I have the most up to date router and get full signal connection in my room which only 8ft away!! The test will be tomorrow if it has fixed a long term occurring problem. #internetproblems #nightmare #wfh

  • SamuelSloane1 Samuel Sloane (@SamuelSloane1) reported

    @Plusnet havent had any internet since early this morning .could you tell me if you have any problems in the swansea area ?

  • boyceyboy1 Mark Coulson (@boyceyboy1) reported

    @Plusnet woeful service from Plusnet! Switched over from Vodafone and they’ve cut Vodafone off before sending out their router! Annoyed 😠

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @RickyDM290886 Hi there. Thanks for getting in touch and sorry to read you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. Chris