Plusnet

Plusnet Outage Report in Wanstead, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wanstead, Greater London, England 04/25/2024 14:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wanstead, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Paddington, Bermondsey, Hackney, Cricklewood, Harringay, Islington, Camden Town, Tower Hamlets, Enfield Town, Lewisham, Fulham, City of Westminster, Finchley and Leyton.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomPaddington Total Blackout
United KingdomBermondsey Internet
United KingdomHackney Total Blackout
United KingdomLondon Internet
United KingdomCricklewood Internet

Community Discussion

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Plusnet Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp You apparently have looked into it and for the moment it's working. Thank you for you passive aggressive message. In keeping with the tone of customer services at Plusnet.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • anyaebgair Anya Gair (@anyaebgair) reported from London, England

    Nice to know that I’m still waiting for my WiFi from @Plusnet. Was supposed to be sorted on the 19th, then 23rd now moves to 25th. Unreliable, unsatisfactory service

  • MilaGriebel Mila Griebel (@MilaGriebel) reported from Camden Town, England

    @plusnethelp and we have no Internet again. Anyone thinking of getting Plusnet don't . Eratic service . Blame.everyone except them selves. Admit it's their fault and the after 4 days still not fixed.

  • BigAlxyz Alan (@BigAlxyz) reported from Hackney, England

    @sunny_hundal Plusnet good for me here in E9. Very reliable, good customer service. Probably not the cheapest but I’m pretty happy overall.

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • rackitman Richard Carroll (@rackitman) reported from Wandsworth, England

    @Plusnet what APPALLING customer service! Ordered 8th May, today you tell me the order was cancelled... With another TWO WEEKS until I'm connected. Leaving me without phone/Internet... NOT GOOD ENOUGH

  • SarahMorton6 Sarah Morton (@SarahMorton6) reported from Wandsworth, England

    @Plusnet once again absolute incompetence - February issues still not resolved and now a new one! #disappointed #poorcustomerservice

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • bigGeveleigh graham eveleigh (@bigGeveleigh) reported from Bromley, England

    Brilliant service from @Plusnet who patiently spent 45mins on the phone with my 83 year old mother to get her connected back to her wifi! #greatservice #goingextramile

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • brjhn Bruce Johnston (@brjhn) reported

    @Plusnet Unbelievably slow this evening. Dial up would be faster.

  • Iamnotabot69696 Adam (@Iamnotabot69696) reported

    @Plusnet @Samboss_ Why are you sending down updates to routers which resets all the parameters? This just happened to me out of the blue. Luckily I'm tech-savvy enough to log in to the router dashboard but 99% of other people wouldn't know!!!

  • Porrohman1 Restless Native (@Porrohman1) reported

    @lindy_lou077 All use the same network, only difference is exchange equipment and customer service. Plusnet is basically BT anyway.

  • GigerPunk GigerPunk (@GigerPunk) reported

    @ThePseudosapien Ahhh, tbh I was suspecting either them, talktalk or plusnet. It always the big ones that are **** like this.

  • gazamacca gaz (@gazamacca) reported

    @Plusnet absolutely disgusted with this company, customer service is non existent, Charged me £130 for leaving my contract early then passed the debt on after a few weeks even tho I had a dispute with them about the service I was received from them. Dont go near !!!

  • jobowandarrow jo (@jobowandarrow) reported

    @sarforalltosee @MrsM_here We’re happy with Zen who aren’t the cheapest but worked better for something quite specific which was a problem with plusnet. Had a pretty bad experience with Talk Talk, not a great fan of Virgin customer service

  • picoflu Simply Diagnostics (SDN) (@picoflu) reported

    Shocking service from @Plusnet we signed up for business internet on 21st April, the line wasn't connected until 12th May and we are still waiting for the router to be delivered. Promised the hardware had been sent twice. Still nothing. Avoid.

  • frankspicer Frank (@frankspicer) reported

    @EE You are seriously kidding me! I am with Plusnet which uses your network and I haven't had any signal for about 5 days. I'm not alone either.

  • TrevorRoutledge Trevor Routledge (@TrevorRoutledge) reported

    @Plusnet Thanks. Spoke to your customer services earlier. Trevor

  • KuldipK44582337 Kuldip Kaur (@KuldipK44582337) reported

    @Plusnet Hi my internet is not working from yesterday