Plusnet

Plusnet Outage Report in Wanstead, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wanstead, Greater London, England 01/01/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wanstead, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Islington, Hackney, Hammersmith, Barnet, Harringay, Southwark, Wandsworth, City of Westminster, Newham, Paddington, Poplar, Ilford, Camden Town and Romford.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomIslington Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet Great service for a problem that occurred yesterday. Prompt and hopefully the new router solves the problem. Will let you know. 👍

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet live in thebarnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all will be back up and running by Thursday but can you guarantee this!!!!

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • GMan40555684 GMan (@GMan40555684) reported from Sutton at Hone, England

    Hi, I’ve had Plusnet for about 4 months and despite my calls to you have no service outside my living room where my router is, this is awful and we have to use our own data indoors. Can you help please

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • DameClaraM Dame C 🧙🏼‍♀️ (@DameClaraM) reported from Bromley, England

    Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp @Plusnet live in the barnet EN4 area. Been told by you that issue in the area. No broadband and landline down was told be all back up and running by Thursday but can you guarantee this!!!!

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • tandleman Tandleman (@tandleman) reported from Poplar, England

    @Plusnet email has been down all day. Great. Next update tomorrow doesn't bode well.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CrispyBitz Greg Crisp (@CrispyBitz) reported

    @Plusnet I need help changing my account settings but there doesn’t seem to be a live chat option available on your website currently?

  • GraemeHeddle Graeme Heddle (@GraemeHeddle) reported

    @Plusnet I need to make a long and detailed complaint and was advised to use the email address on your complaint page, but the email address field is blank. It's like hitting my head on a brick wall dealing with Plusnet. Can you please advise me of the correct address

  • nimsy1 nimsy1 💙 (@nimsy1) reported

    @Plusnet Hi, I seem to be having intermittent connection problems since last night. I've tried restarting the router but still have the same issue

  • wiggle_chops Fife_Hedgewitch (@wiggle_chops) reported

    @MoragSievwright Just over the bridge in Fife and never had issues with Plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Harrison20202 Harrison2020 (@Harrison20202) reported

    @Plusnet @Plusnet is a terrible network provider. After they charged me nearly 50 pounds for the installation fee in April, I connected the router and the network cable according to the method on the Plusnet Handbook. However, I couldn't get on the Internet. @plusnethelp

  • PercyBros Sam (@PercyBros) reported

    @Plusnet Just DM you know at this point it really is a joke, I appreciate it's not your fault but it does feel on purpose to bill people for longer, I cancelled within 14 days and completely switched of the service, it just didn't work at all

  • ArghWhippets Whippets 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 #FBSI (@ArghWhippets) reported

    @MoragSievwright PlusNet and EE are BT so expect the same poor level of support. Is it your broadband that's poor or your wifi? Connect your phone to the wifi, stand near the wifi box, install and run the ookla speed checking app. This will tell you if the broadband is slow.

  • peterorourke16 Peter ORourke (@peterorourke16) reported

    @Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    Anyone in Dundee get such poor reception? Broadband and wifi package is with PlusNet. It was fine in Glasgow but rotten here. I’ve given it just over 6 months now but needs to go. I can’t get through to speak to a human and it very annoying.