Plusnet

Plusnet Outage Report in Wanstead, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wanstead, Greater London, England 09/18/2025 00:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Wanstead, Greater London, England

The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Hackney, City of Westminster, Coldblow, Newham, Harringay, Barnet, Bermondsey, Poplar, Islington, Lewisham, Bromley, Ilford and Fulham.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHackney E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • EngHanrahan Mr H 🦡 (@EngHanrahan) reported from Walthamstow, England

    @Plusnet hey guy, my adsl speed dropped to 2mb yesterday and now it won’t connect at all, would you be able to help?

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • PurpleDon1973 MadameCholet (@PurpleDon1973) reported from Ilford, England

    @bt_uk You cancelled my order without telling me. Missing engineer. Waited in all day. I'm placing an order with plusnet now. Your loss! Shocking customer service

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Skypirate_ 🎩 Luke Ray ルーク レイ (@Skypirate_) reported from Sutton at Hone, England

    So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • DrummerboySJ1 The Drummerboy ✨🇬🇧🇬🇭 (@DrummerboySJ1) reported from Enfield Lock, England

    @OpenreachHelp @WeAreOpenreach @Plusnet Absolutely terrible service from both parties. Your engineers have shown absolute negligence and lack of understanding of the job they have been contracted to do, and as a result has had a negative effect on my business.

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • johnc_DCS John Clarke (@johnc_DCS) reported

    @hkanddeli @Plusnet Have you not tried phoning customer services I have been with them for a number of years now and always found them very helpful. Unless you are in a Virgin cabled area the connection from your premises to the exchange is Openreach but they will this will be switched off in 2025

  • Leo81944321 Leo (@Leo81944321) reported

    @DrRob @Plusnet I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my locked account back in 30mins. His an expert

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @AlishaStringer @Plusnet That’s so poor! I’ve had the usual advice that just signposts you to other sections of their infrastructure. Basically leaving the customer with all the legwork. Suspect they have a long queue of folks they are dealing with due to response time. Not impressed.

  • jenlion Jenny Ryan (@jenlion) reported

    Day 2 of being a @Plusnet customer, only into about hour 8 (cumulative) of actual internet access. Rather regretting the switch.

  • 99tractorboy gavin balaam (@99tractorboy) reported

    @Plusnet Hi, just tried to call your 0800 number but coming up as an unknown number. I should have had an engineer visit today but nothing, no call to cancel or anything. Can someone please investigate? Username can be supplied under private methods.

  • tonymc39 Tony McDonough (@tonymc39) reported

    My sister was in dispute with @Plusnet over an offer via the @MartinSLewis site they refused to honour - glad to say Martin and his team acted swiftly and offered a resolution, even though they had no obligation to do so. Martin, you are a top man. Plusnet you are the pits.

  • JohnAPriest John Priest (@JohnAPriest) reported

    @McAfee_Help Hi there I want to cancel my account as Plusnet is trying to send me a new McAfee subscription and nothing is working, I can't even see any new subscription since 2007 and it's very frustrating. Thanks John

  • antony4323 Antony Bayliss (@antony4323) reported

    @Plusnet Hi i was hoping you could help. My mobile is saying not registered on network. Can you help?

  • gavinhlancaster Lord Gavin Lancaster (@gavinhlancaster) reported from Hartlepool, England

    Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection

  • vilmsgreen Vilms Green (@vilmsgreen) reported

    @Plusnet I can honestly say that Plusnet has provided the most appalling level of customer service I have ever experienced!! Full@of promises’ failed delivery & total disregard of any common sense.