Plusnet Outage Report in Wanstead, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Wanstead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Wanstead, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Newham, Hackney, Islington, Hammersmith, City of Westminster, Tower Hamlets, City of London, Dagenham, Harringay, Southwark, Paddington, Muswell Hill, Romford and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Newham |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wanstead, England
Latest outage, problems and issue reports in Wanstead and nearby locations:
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Tasha Fine
(@branat01) reported
from
Enfield Lock, England
@Plusnet my WiFi signal in Barnet EN4 area keeps on dropping out last few days. Is there any issues I this area
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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George Atkinson
(@gmatkinson) reported
@PassportAndPix @virginmedia @Plusnet all the way. Best customer service in the game.
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Mark Lawrence
(@mark_jetson2005) reported
@nerdysynthdude Virgin customer service hasn't moved on from the NTL days. I've heard from people. PlusNet aren't terrible. They've deals on their website at the mo.
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Arthur 'control group'🌸
(@AurtherSwindel1) reported
@Plusnet having REAL problems with the Hub One you sent me as the WiFi and internet keep dropping, this has happened since you sent it. Don't give me any of the Plusnet Community nonsense as I've done it all, what's wrong with your Hub one routers?
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Plusnet
(@Plusnet) reported
@susierabin should have contacted the account holder to let them know that the line was due to be taken over and to get in touch if they did not want to go ahead. You would need to speak to their current provider to get the service reactivated. Regards, Emily Plusnet Leeds 🌞
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Dylan Ross
(@DJRoss13579) reported
@Plusnet WiFi has been off all day in DY6 area. Can you look into this? Have tried calling plusnet but the advice and help given did not help. Seems to be an outage issue affecting other people in the area of DY6.
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susie rabin
(@susierabin) reported
@Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..
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Graham jones
(@jones293_jones) reported
@NOWHelpTeam It’s exposed. Iv always been on virgin so never bother. But I’m sick to the back teeth of them and looking to move. Yourselves sky bt and plusnet are all looking interesting. But I’m stuck on what to do.
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Esarty
(@esarty) reported
@Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.
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Nick West
(@Canfan75) reported
@Plusnet From my personal experience, the only award that you will win is for the worst possible service and a complete disregard for your customers
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Plusnet
(@Plusnet) reported
@NicolaCarle2 Thanks for confirming that Nic. I will run a Smart Wireless Scan from here to see whether it improves things. Please allow at least four hours for the changes to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds 🌞