Plusnet

Plusnet Outage Report in Wanstead, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wanstead, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wanstead, Greater London, England 01/29/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wanstead, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, Newham, Harringay, Southwark, Paddington, Muswell Hill, Romford, Hackney, Hammersmith, Poplar, City of Westminster, Islington, Wood Green and Stepney.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomNewham Internet
United KingdomHarringay Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wanstead, England

Latest outage, problems and issue reports in Wanstead and nearby locations:

  • Errorfied Barbara Broccoli (@Errorfied) reported from Poplar, England

    @Hanrahandsy Well I was trying to sign up to Plusnet and our sky broadband is just rinsing us for a crap service, for the amount we're paying we should be getting fibre broadband and have a newer router.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • JohnLSandy John Sandy (@JohnLSandy) reported from Stratford, England

    Oh @plusnethelp customer service just hung up on me. Said it before lads - don’t use #plusnet as your isp.

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how ever been treated

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 of no phone line/internet connection after Plusnet cancelled our Sky connection early, but have failed to connect our new service... @plusnethelp

  • laura_attridge Laura Attridge (@laura_attridge) reported from Bromley, England

    @kiahshabka @Plusnet Mine too! Also @Plusnet. Been having issues for about 4 days now. NOT impressed at all.

  • Pebblepower23 Katherine (@Pebblepower23) reported from Romford, England

    @plusnethelp @Plusnet no wife for 12 hrs and no helpline to call. Makes WFH a problem #$%$ done all tests by on site IT husband.....#help #annoyed #WiFi

  • _yunu5 yunus (@_yunu5) reported from Stratford, England

    @plusnethelp @Plusnet it’s been over a week my internet is still down no replies and it’s honestly pathetic how we’ve been treated

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • timeastonco Tim Easton (@timeastonco) reported from Bromley, England

    @toursick @plusnethelp Resorted to dragging a 10m Ethernet cable from plusnet router to PlayStation as you can never guarantee connection/strength over WiFi. Even then streaming can be an issue. Worst I’ve ever experienced.

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • NadirIndar Indar Picton-Howell (@NadirIndar) reported from Lambeth, England

    Went with @sky (now broadband) cos it's cheap. Works ok, after some problems getting connected. Not as fast as @Plusnet.

  • JonathanBehar Jonathan Behar (@JonathanBehar) reported from Barnet, England

    @Plusnet what terrible service you have. Customer services no help at all. Tearing my hair out. Ready to leave right now

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • HMSbeagle1820 HMS Beagle (@HMSbeagle1820) reported from City of London, England

    Day 7 update: now informed that we have lost our old number, and that the original order never went ahead (again). 2 more days until we are given an installation date... @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plot130 Donnythebull (@plot130) reported

    @Plusnet Hi when I am connected to my plusnet home broadband our PCs will not connect to the YouTube website. If I connect to a different network like a hotspot, YouTube works fine. The same is true for videos in Google Photos. This has only started since yesterday. Any ideas?

  • prjohn42 Peter Johnston (@prjohn42) reported

    @Plusnet Broadband and Landline not working.

  • i_am_softlad ⓈⓉⒺⓋⒺ Ⓖ (@i_am_softlad) reported

    @EddieRobson @Plusnet I'm with @Plusnet and I've just accessed YouTube with no issues at all. I'm in SE London for what it's worth.

  • j_berry Jennifer (@j_berry) reported

    @Plusnet no signal for the whole family! BA9 9BY. How do I report issue

  • WatsonGwen Gwen Watson (@WatsonGwen) reported

    Disappointed with @Plusnet. Having switched broadband and landline, 6 days on and still no landline. Even more frustrating is having my emails to customer support ignored. This is not a good start

  • systematicdata AL (@systematicdata) reported

    @bt_uk @Plusnet you really need to get the problem with YouTube and your parental settings sorted. Had to turn parental controls off to get on the TV app and the website. Thousands of people reporting problems on down detector.

  • FRH411TBMWR807 Philip Ashcroft (@FRH411TBMWR807) reported

    Can anyone explain why #shellenergybroadband never answer the phone? Their chat area is as bad for customer support. In fact after losing two hours of my life hanging on because "they value my custom" it's been quicker to change supplier to #plusnet

  • counosboy counosboy (@counosboy) reported

    @Plusnet You do realise that online chat help is actually supposed to engage with the client? If all I’m going to get is an unhelpful Bot I’ll have to start looking for a new provider

  • edparnell Ed Parnell (@edparnell) reported

    I have two internet services here. A high speed and rather over priced one which appears to be run by puddings and a bog standard slower, cheaper ADSL connection with competent tech staff. Guess which one gives me the best service? @Plusnet are underrated.

  • hayley_789 Hayley (@hayley_789) reported

    @scooternan @Plusnet Me too! Was on an important call yesterday and just cut off in middle- no signal at all now!