Plusnet Outage Report in Wanstead, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Wanstead, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wanstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Wanstead, Greater London, England
The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Romford, Hackney, Hammersmith, Poplar, Paddington, City of Westminster, City of London, Newham, Islington, Wood Green, Southwark, Stepney and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Wanstead, England
Latest outage, problems and issue reports in Wanstead and nearby locations:
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp customer service a joke
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Nick Faber
(@NickFaber) reported
from
Hackney, England
@plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line switchover? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Rob Hanson
(@robdogtrickies) reported
from
Poplar, England
@Plusnet so much for your customer service you bang on about. Placed order for broadband on 13/10 on your advice as would be ready within 10 working days. Now you say it will be 11/11!! We need to work from home! Complaint been ignored. Utter shambles. Complaint to @Ofcom next
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?
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K Jackson
(@kjackson1984) reported
from
Barnet, England
@icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.
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Kevin Dewes
(@kevindewes) reported
from
Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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247 London Locksmith
(@247LondonLocks) reported
from
Barnet, England
@Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is to have to listen to that music while waiting for support.
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Danté Banks
(@Dante_Banks) reported
from
Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Daniel
(@Daninho58) reported
from
Poplar, England
@Plusnet @plusnethelp No internet for 24 hours. What is going on #plusnet? These problems crop up every now and again with this internet provider and this is going to be the straw that breaks the camels back.
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🎩 Luke Ray ルーク レイ
(@Skypirate_) reported
from
Sutton at Hone, England
So nobody been living in this flat since last year but apparently there was a cease order on my phone line? What ********? I'm guessing someone in the plusnet team doesn't 100% know what they are talking about.
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AJ Green
(@Green_AJ) reported
from
Kensington, England
@Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????
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PETER PAHOR
(@PETERPAHOR) reported
from
Poplar, England
The worst part of having a problem with @Plusnet is having to listen to @rihanna while waiting for support.
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ken
(@uk12345) reported
from
Romford, England
@nowtvhelp I've been told by BT that I can't uninstall NOW TV on a YouView box also it's not just me customers with BT Plusnet also got the same problem as me breaking up pictures freezing pictures I've been a lot of forums and they still complaints going on about the NOW TV app on YouView
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Gary Reynolds
(@Gutbuster40) reported
from
Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Andy 💙 🇪🇺
(@andywash) reported
from
Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Loretype
(@loretype) reported
@Plusnet Brand new router keeps disconnecting and reconnecting. Wired and WiFi. Restarting doesn't seem to help.
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cole campbell
(@colecampbell02) reported
@Plusnet im an @JohnLewisRetail customer for BB and just spoke to satnam Singh.He just helped me so much with my issue and he didn’t have to at all. He went out his way to assist and even called me back when I didn’t expect him too!Thank you satnam so much. U made a difference
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🦋 UKSimmer 🦋
(@UKSimmer_) reported
@BonBon_Grl @Plusnet Yeah I know it’s annoying apparently they’re working on it and it’s not just me it’s a wide spread outage apparently
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Ellen Morley
(@EllenJones24) reported
@Plusnet Hi, I am having trouble with my broadband. I keep getting the message that there are over 100 sessions open. Please can you help. Thanks
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Rachel Chaplin
(@rachelchaplin) reported
@Plusnet please can I have an email address to let you know I am cancelling? I can't get through on your phone's and your live chat doesn't work, thank you.
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Graeme M
(@zippyjnr78) reported
@Motherwellsmith @SkyUK Plusnet I use m8, decent service and decent price
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Anthony Edwards 💙
(@AnthonyE3009) reported
@iBluestone Have @SkyUK contacted you regarding your broadband yet Ilan? Moved my broadband to them earlier in the year and it’s been far better than Plusnet. Hope they don’t let you down. Need to persevere if no joy! Love Impulse btw!💙💙💙
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Peter Harris
(@Cardlinger) reported
@Plusnet That's a shame as what used to be a very stable line has been poor since April. Those seem pretty low standards! If I had a power cut 3 times in a day or 6 over 3 days I'd be feverishly checking the fuse box. I'll shop around and see if other providers hold themselves higher. Ta!
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twittfuckingsucks
(@twittfuckingsu1) reported
@Plusnet idiot pr team, you need to admit you are having problems publicly on your twitter. this is embarassing for you.
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Rachel
(@ragledhill) reported
@Plusnet hi there, loyal customer & recently renewed my contract with you as I've always had good service. I am moving house soon & just read that to take my contract with me I'll have to pay, but if I started a new contract I wouldn't. Really disappointing & regret renewing now.