Plusnet

Plusnet Outage Report in Perivale, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Perivale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Perivale, Greater London, England 01/21/2026 12:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Perivale, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Muswell Hill, Edgware, Hackney, Hammersmith, Watford, Croydon, Paddington, City of Westminster, Hounslow, City of London, Southall, Islington, Wood Green and Southwark.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomMuswell Hill Internet
United KingdomEdgware TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Perivale, England

Latest outage, problems and issue reports in Perivale and nearby locations:

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • custardwarrior Aaron hassan (@custardwarrior) reported

    @Plusnet I got my partner's mam to sign up with plusnet online and she put down my username as a referral her services are up and running but I haven't received any refer a friend bonuses

  • FinLizzy FinLizzy (@FinLizzy) reported

    @Plusnet - plusnet direct debit in my banking app still showing as £35.93 despite arranging monthly payment of £18.95 in March and complaint ref 224545915 and subsequent refunds. PLEASE SORT THIS.

  • jonnyansell Jonathan Ansell (@jonnyansell) reported

    @Plusnet My be service hasn’t gone live today as expected. How do I go about cancelling my service so I can move back to Sky?

  • corbs536 sussie (@corbs536) reported

    @Plusnet I have spoken to someone at customers service who wants over £50 now for yet another months so called service. When I told the man on the phone that I don’t want Plusnet anymore. It’s absolutely disgraceful. 3 months after my contracted and I was told to pay £70.79 for my final

  • holbeckmax Max 🇪🇺🏳️‍🌈⚒️🌻 (@holbeckmax) reported

    @EE @Plusnet when can we expect a full service to the be resumed for LS27 0TS as I need it to clock on and out at work? Been non existant or intermittent since May 17th

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed

  • EssajeeHussein Hussein Essajee (@EssajeeHussein) reported

    @Plusnet I am a business customer. Can my bills be sent to my email every month rather than me have to login and download it?

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet any chance of a reply to my DM? I'm abroad with no phone service. Looks like we'll be changing providers

  • SpiceSugarand Sugar and Spice (@SpiceSugarand) reported

    @aj44brown I feel your pain Andrew! I’ve been having issues for months, Plusnet just blamed my phone, nothing to do with them at all.

  • L_W_Studios Lawson Wright Studios (@L_W_Studios) reported

    @Plusnet Can we please rectify the issue of our phoneline, can't get through to an assistant, over 1 week without a line is crippling to a small business!!!