Plusnet

Plusnet Outage Report in Perivale, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Perivale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Perivale, Greater London, England 02/11/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Perivale, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of London, City of Westminster, West Drayton, Southall, Croydon, Abbots Langley, Wembley, Hackney, Harringay, Southwark, Paddington, Muswell Hill, Edgware and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Perivale, England

Latest outage, problems and issue reports in Perivale and nearby locations:

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • turtlesnursery Eileen Rumble (@turtlesnursery) reported from Hackney, England

    @Plusnet i am a new customer and cannot use my router you sent me as the phone line isn’t working. I need you to look at this. Also I cannot login to my account with the details you have provided.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Lokattan_ Finn 💙 (@Lokattan_) reported

    OK, Plusnet is officially she worst ISP I've ever dealt with. 1.5 months with no broadband and counting. Not like I need it for work or anything.

  • Sam4Eastleigh Sam Jordan 🌹 (@Sam4Eastleigh) reported

    @plusnethelp have migrated from Sky to Plusnet today. Sky turned off my service. Plusnet haven’t sent a router. Currently without service with two people working from home. Please help!

  • susansedeman susan sedeman (@susansedeman) reported

    @Plusnet what happened to plus net great customer service. Still waiting for a reply about my slow broadband. Not good

  • leonandmummy Jade Hodder-Unwin (@leonandmummy) reported

    @Plusnet very unhappy customer. Been waiting for a response from plus net or the reward card team since September after they told me 7days. I have been in touch since and still nothing. Think I may have to cancel this time

  • sometimesyouwin Ad (@sometimesyouwin) reported

    @Plusnet so no deals available to keep my custom? Been with you for a few years but don't want to treat me like you do your new customers? Oh and somehow when my current deal ends it will be cheaper for me to pay your standard rates???

  • mamaanne Anne Hurtado (@mamaanne) reported

    @plusnethelp Broadband switched to Plusnet yesterday, promised seamless transition which is necessary for work and uni classes but no Internet. Been through all troubleshooting yesterday but it's an authorisation issue and now told got to wait till Friday!

  • s_d_c ⚫️Shaun Caig (@s_d_c) reported

    @GordyMacD @Plusnet @plusnethelp That’s rubbish. I’m thinking of leaving too as customer service hasn’t been what it used to be

  • Pepper2Pepsi Stephen Pepper (@Pepper2Pepsi) reported

    cannot answer the security questions unaided! I can’t help him because he can’t answer the security questions unaided. So 92 year old deaf vulnerable father isolated due to Covid has no phone. Outrageous and shockingly inflexible service from #plusnet I would avoid this company.

  • Gossipmistress Sarah Roberts (@Gossipmistress) reported

    @squeezyjohn It's weird how that equation never adds up isn't it? I lost 3 weeks' worth of BB & Landline with Plusnet recently and no money back!

  • JimmieShanks jimmie shanks (@JimmieShanks) reported

    @Plusnet @bbcbitesize Our kids are not learning coz our Plusnet broadband is not working AGAIN. Every time it rains!