Plusnet Outage Report in Perivale, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Perivale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Perivale, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hammersmith, London, Greenford, Hackney, City of Westminster, Croydon, Harringay, Barnet, Bermondsey, Islington, Ealing, Wembley, Fulham, Bushey and Streatham.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Perivale, England
Latest outage, problems and issue reports in Perivale and nearby locations:
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Daniel Smith (@Scampboi) reported from Croydon, England
@Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK That's bollocks, Bobo. You shouldn't have to put up with that ****. 😡
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Andy 💙 🇪🇺 (@andywash) reported from Hackney, England
@VirtualAstro No problems on my Mac (on plusnet)
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp
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trina_latham (@trina_latham) reported from Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Harrison2020 (@Harrison20202) reported from Wandsworth, England
I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet
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Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @Plusnet @VodafoneUK Anything I can do to help?
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Daniel Smith (@Scampboi) reported from Croydon, England
@plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp customer service a joke
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service
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Kevin Dewes (@kevindewes) reported from Wandsworth, England
@Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet no connection again , wtf , can’t wait till October when contract ends
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
@Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast
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Gary Reynolds (@Gutbuster40) reported from Barnet, England
I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp
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Danté Banks (@Dante_Banks) reported from Tottenham, England
@BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Whittle (@SueSuewhittle3) reported
@plusnethelp Where do I begin. Changed to plusnet. Worse move ever. Now 9 days without broadband. Took 6 days to get through to customer services. 3 different stories from technical team. Now waiting for open reach engineer. Want to cancel but told I can't without paying fee
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Michael Veale (@mikarv) reported
@katebevan @alexhern ah! good to know. i had a poor experience with plusnet’s performance before but it’s good that they at least hold onto that.
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Jodie Brown (@jodie_m_brown) reported
@plusnethelp I tried to join plusnet with your Black Friday deals, and twice my order has failed because my current provider has rejected the switch request. Your phone lines are unavailable. How can I resolve this or cancel my subscription as this is such poor service?
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Dan Morris (@HailManDorris) reported
Worst thing is that @WeAreOpenreach are not accountable in anyway for their service. @Plusnet staff kept telling me to lodge complaint because "they need telling". Oh well another £30 on data to WFH. Can't believe I'm saying this. Wish I had got @virginmedia
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Michael Jackson (@mrjackson90) reported
@plusnethelp I am aware that you cannot comment on the mesh system but I am informing you of this to demonstrate that it is NOT a wifi issue as I have invested my own money to try and resolve the issues I have got. I have tried the diagnostic steps with the plusnet hub and it has not improved
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Gemma Robinson (@gemmarobinson95) reported
I will never ever go with @plusnet again and I would advise anyone I know to avoid them too. Can’t get in touch with any support unless I call up; live chat is offline constantly and tweets are constantly ignored.
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Rory Presses 📺 buttons 🌱 (@ButtonsPressing) reported
@plusnethelp is plusnet down in South Manchester please?
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julie (@juliegreaves18) reported
@plusnethelp You are an absolute joke ! 10 days on from when my internet was meant to go live & still absolutely nothing. Your customer service is a joke ! I wish I had never went anywhere near you . My advice to anyone is stay clear of plusnet !!!! 😡😡😡😡😡😡
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Liz Lemon (@Liz_Lemon_CoolJ) reported
@Plusnet far from the award winning customer service you claim! Please also don’t blame Covid because sky’s customer service during the same period has been exemplary and reliable
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(@musette1981) reported
Is counting down the days until #virginmedia is available in my street so I can tell #plusnet where to put their router... not a day has past without multiple drop outs.