Plusnet

Plusnet Outage Report in Perivale, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Perivale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Perivale, Greater London, England 12/15/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Perivale, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, Walton-on-Thames, Hammersmith, Croydon, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Watford, Paddington, Southall, Camden Town, Wembley and Feltham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomWalton-on-Thames E-mail
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Perivale, England

Latest outage, problems and issue reports in Perivale and nearby locations:

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a absolute joke

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.

  • Blitzwalker Steve Hunnisett (@Blitzwalker) reported from London, England

    @greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.

  • dansette Jellicle as Fuck (@dansette) reported from Hackney, England

    @octoberclub We’re with plusnet but thinking of upgrading so good news! We have had zero problems with the regular speed broadband so far unlike TalkTalk.

  • AaronHNahum Aaron Holloway-Nahum (@AaronHNahum) reported from Camberwell, England

    Appalling service from @Plusnet today. Tried to switch to their service but their engineer couldn’t enter the property to install the box in the correct place of our property. Now they want to charge a full cancellation fee before we’ve even started. DO NOT USE

  • leighbike636 L€i§h ©l@®k (@leighbike636) reported from Harrow Weald, England

    @Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service

  • JSDBroughton jnthn (permanently broken) (@JSDBroughton) reported from London, England

    @plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6

  • DrKAinslie Kylie Ainslie (@DrKAinslie) reported from Islington, England

    You know you've made it when your internet provider calls you a "priority customer" and sends you a SIM and a new phone as a stop gap until they can sort out your internet issues! @EE @bt_uk @Plusnet

  • MusicSkypirate 🎩 Luke Ray ルーク レイ (@MusicSkypirate) reported from Kingston upon Thames, England

    Plusnet went down exactly at midnight... :/

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?

  • PictureEdAlly Allison Randell (@PictureEdAlly) reported from Camberwell, England

    @plusnethelp @Plusnet Am very disappointed in the service you have given this week. I asked to upgrade to Fibre BBand almost 2 weeks ago, the line was upgraded last Weds night, however you only sent the router out that night. It still hasn’t arrived, leaving me without internet.

  • cfurneaux Chris Furneaux (@cfurneaux) reported from London, England

    @Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know

  • DogMonopoly Monopoly Dog (@DogMonopoly) reported from Watford, England

    @Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.

  • Umi_Hawa Umi (@Umi_Hawa) reported from Harrow Weald, England

    @Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet customer service a absolute joke

  • SelinaWray Selina Wray 🍊 (@SelinaWray) reported from Lambeth, England

    1h on the phone to Plusnet trying to connect up a router I kindly got from my neighbour only to find out it’s locked and therefore can’t be used. Off for a lie down and a cry I think... 😂😂

  • MiacNotnats miac notnats (@MiacNotnats) reported from Barnet, England

    @Plusnet my internet connection has gone down and I can’t get through to anyone on the phone. Please fix my internet.

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • TotalOfficeBook Helen Parton (@TotalOfficeBook) reported from Islington, England

    @Plusnet I’m upgrading to fibre (yay!) have a few qs.When will my new router arrive (ordered Monday)? Will it be the same network name?

  • gauravity Gaurav Patel (@gauravity) reported from Richmond, England

    @Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • keepitsimpleltd KeepITSimple (@keepitsimpleltd) reported

    @Plusnet when did you stop providing services in Northern Ireland ? Trying to get a customer to avail of your business broadband and your sales guy has come back with "I’ve just seen this is a provide for Northern Ireland....we are unable to provide services in Northern Ireland"

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    Plusnet wifi in a weeks time I payed a month's broadband last week switch over from #now wtf dos it take so long fgs

  • KeithGYoung Keith Young (@KeithGYoung) reported

    Never had to call before, so it was with trepidation I called @Plusnet. The call? A quirky email problem. The result? Call answered within a minute, super-friendly person on the other end who hadn't heard of the problem before, but made calls at her end and sorted it. Good job.

  • DejanTankovich9 William Oliphant (@DejanTankovich9) reported

    @Plusnet why is it that when it’s windy, my broadband seems to stop working? On at least 3 occasions, it’s been windy and my internet has went down. Orange light on the router, which i’m pretty sure means it can’t connect to the broadband. Am i to not use my wifi when it’s windy?

  • 18Mason72 mason 🇬🇧 (@18Mason72) reported

    @Plusnet Nah just fix it it’s so slow and ****

  • HousePriceMania HousePriceMania (@HousePriceMania) reported

    @Plusnet just hung up on me because they are trying to say I can't cancel my contract mid term, while @ofgem clearly states that I can What a bunch of profiteering ****s. #CancelPlusnet

  • watpeter Peter WATKINS (@watpeter) reported

    @Plusnet My sim hasn’t arrived? But O2 have stopped my service? A bit lost, unable to communicate !

  • Nami_husky Nami 🏳️‍⚧️ (@Nami_husky) reported

    @IanHardie9018 Yeeesh... No fun that. I do hope it gets sorted, cos I think we can agree many use twitter out and about and the outage of both is rather frustrating. I didn't notice the outage, but maybe that's cos I'm with a different phone provider (Plusnet).

  • NicolaCarle2 Nic (@NicolaCarle2) reported

    @Plusnet I dont need the engineer a colleague of yours phoned me today and tested the connection and the fault is in the router so a new one is getting sent out. Thank you for the most excellent customer service

  • smitherings1 Smitherings (@smitherings1) reported

    @Plusnet I don’t know how to DM you. Your customer service says I didn’t ask at set up, but if so, it is only because i was not asked by the sales representative or it wasn’t clear, I feel trapped