Plusnet

Plusnet Outage Report in Perivale, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Perivale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Perivale, Greater London, England 12/14/2025 21:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Perivale, Greater London, England

The most recent Plusnet outage reports came from the following cities: Walton-on-Thames, Hammersmith, London, Croydon, Northolt, Southwark, Hackney, Wandsworth, City of Westminster, Watford, Paddington, Southall, Camden Town, Wembley and Feltham.

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City Problem Type Report Time
United KingdomWalton-on-Thames E-mail
United KingdomHammersmith Total Blackout
United KingdomLondon Internet
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomNortholt Internet

Community Discussion

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Plusnet Issues Reports Near Perivale, England

Latest outage, problems and issue reports in Perivale and nearby locations:

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Suffering a @Plusnet outage in KT3 @plusnethelp

  • miktrinh mtrinh (@miktrinh) reported from London, England

    @Plusnet broadband is down in SE23 1AN area

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • NW6Penguin Napoleon (@NW6Penguin) reported from Camden Town, England

    @Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?

  • MartinWoodward2 Martin Woodward (@MartinWoodward2) reported from Kingston upon Thames, England

    @lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.

  • Shazzabam S. (@Shazzabam) reported from Islington, England

    @Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @Plusnet @VodafoneUK Anything I can do to help?

  • Jo48651873 Jo (@Jo48651873) reported from Islington, England

    @Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience

  • LinJaneThe2 Sir Aleks (They/Them) 🏳️‍🌈🏳️‍⚧️🇪🇺♿ (@LinJaneThe2) reported from London, England

    @Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    I feel deeply disgusting and humiliated because I used Plusnet's service.@plusnethelp @Plusnet

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    However, this is clearly not my problem. In the manual, it does not say that a microfilter is not required. The engineer came to my house and told me about it.@Plusnet @plusnethelp

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • BenSmart1 Ben Smart (@BenSmart1) reported from Watford, England

    Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.

  • NortysTweets Angeline Clean (@NortysTweets) reported from London, England

    Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..

  • Harrison20202 Harrison2020 (@Harrison20202) reported from Wandsworth, England

    @Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • martinsinclair4 martin sinclair (@martinsinclair4) reported

    @Plusnet Having to use my mobile data to post this is, we've no internet or phone line and it's beyond a joke, only been with these clowns a short while and it's the worst switch I've ever done

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet #plusnet - hurrah - answered after 47 minutes. as always staff themselves disarmingly nice but honestly that really is embarrassingly poor

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet #plusnet - now 35 mins on phone line, still waiting - @EE look interesting for my location - support for my mobile has been good, lets see how their price compares

  • SuzanaGashi2 Suzana Gashi (@SuzanaGashi2) reported

    @Plusnet Worst company, no internet for 20 days and no solution.

  • rawzer rich-w (@rawzer) reported

    @plusnethelp @Plusnet did your support become hopeless as soon as you became part of BT or did it take them time to degrade it! was best in class now like BT its impossible to contact. No way to raise tickets online, no answer on twitter address, 15 minutes so far in your phone Q

  • mgalvers M Galvers (@mgalvers) reported

    @richard32hard @VodafoneUK Ha yeh I regret leaving @Plusnet never no issues but I needed faster broadband they only did 25 meg at the time but there again Vodafone gives me like 12 meg not over 50

  • andybadger69 Me Lord (@andybadger69) reported

    @DONNYDIVArl @Plusnet WiFi is terrible even with a extender on. Also keeps dropping out. Can't wait to be able to leave.

  • akisweb Anthony (@akisweb) reported

    @plusnethelp @plusnet I switched from John Lewis (Plusnet) Broadband to Plusnet (direct) 3 days ago and my speed has dropped instead of increased (from 10mb to 6mb) on a guaranteed 8mb. How do I cancel without penalty since you are not meeting guaranteed promised min 8mb speed?

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported

    Hi @OpenreachHelp i am trying to contact you by DM can you respond pls Lines been down since yesterday morning no broadband or landline My provider plusnet cant help as fault for previous slow speed logged with openreach since December ongoing issues

  • moncpen C (@moncpen) reported

    @plusnethelp I’ve now been waiting circa 3 weeks for a return phone call about the wholly substandard WIFI output I have through Plusnet . 12mths I’ve had issues with your supposedly top fibre package. That’s not award winning customer service by any stretch of the imagination