Plusnet Outage Report in Perivale, Greater London, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Perivale, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Perivale, Greater London, England
The most recent Plusnet outage reports came from the following cities: Hackney, London, Southwark, Paddington, City of London, City of Westminster, Harringay, Staines, Egham, Hounslow, Islington, Hammersmith, Greenford, Uxbridge and Stanmore.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Perivale, England
Latest outage, problems and issue reports in Perivale and nearby locations:
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Charine John
(@CharineJohn) reported
from
Camden Town, England
@Plusnet just had the misfortune of speaking to the most sarcastic, patronising person I’ve had the bad luck to speak to in years. His parting shot was that all complaints about him must be directed to him! How else can I contact yr complaints dept please?
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Napoleon
(@NW6Penguin) reported
from
Camden Town, England
@Plusnet my broadband is not working. Flashing orange. Has been since yesterday. Any known network outage?
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Sir Aleks (They/Them) 🏳️🌈🏳️⚧️🇪🇺♿
(@LinJaneThe2) reported
from
London, England
@Plusnet Wonder if you can help. Unable to access my Plusnet Hib Manager. WiFi working fine, have reset it to check. Just keep getting connection has reset page. Please could you check this for me. Thank you.
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@Social_embryo Hi, it's the PlusNet Diagnostics bot here. We wanted to let you know that the fault you reported to us is now fixed. Please turn your router off and on, and your service should be fully restored. Thanks for your patience
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Anyone on @Plusnet in SW LONDON (#newmalden) having issues? #plusnet
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Angeline Clean
(@NortysTweets) reported
from
London, England
Recently moved. Cancelled my broadband with #plusnet. If you don’t pay up the contract in 14 days, your account sent to collection agency. No discussion available, no chance of a discount. £140 to terminate…..
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Sir Alex of the Knight 🏳️🌈🇪🇺♿💙
(@LinJaneThe2) reported
from
London, England
@plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
@midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!
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S.
(@Shazzabam) reported
from
Islington, England
@Plusnet hi there our internet has been dropping in and out all day and it’s making working from home extremely difficult. I’ve had to reset the modem many times and it does not help
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mtrinh
(@miktrinh) reported
from
London, England
@Plusnet broadband is down in SE23 1AN area
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Sarah Pilates
(@sarahpilates) reported
from
Camden Town, England
@Plusnet very disappointed. As I now cannot use my home phone someone at plusnet needs to call me! I phoned and discussed. Suddenly I cannot make outgoing calls. Bad service after all these years.
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The Delicious Legacy Podcast
(@DeliciousLegacy) reported
from
Ealing, England
Is Plusnet down? Don't have internet tubes in West London!!! Anyone else having probs? #Plusnetdown #internetdown #westlondon
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Suffering a @Plusnet outage in KT3 @plusnethelp
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elyob
(@elyob) reported
from
Kingston upon Thames, England
@pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@OpenreachHelp @Plusnet It’s a business and there is apparently an issue at your end. An issue that lets plusnet arrange appointments that you guys are never going to show up to. Really shocking that it’s taken almost 2 months to get nothing.
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@RossMatthewNorthLondon.com
(@RossMatthewGat3) reported
from
Camden Town, England
@Plusnet - I enjoy being a customer of your's but I what don't enjoy, when I am having to account for every penny at the moment due to being in between jobs, is being presented with a Bill which is two months worth of usage. It is *so important for companies like yourself to get
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Steph 🍻
(@stephpb) reported
from
Camden Town, England
@Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?
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Jo
(@Jo48651873) reported
from
Islington, England
@Plusnet the internet stability has been dreadful for 2 days really disrupting my job what’s going on
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Ben Smart
(@BenSmart1) reported
from
Watford, England
Hopefully @Plusnet spend less time painting big dogs on hills and more time improving their terrible, terrible internet speeds.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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MD
(@anonabc987) reported
Supposed to have @Plusnet install fibre broadband on 20/01/23 with their pals @WeAreOpenreach no one showed. Got the evidence to show it was their mistake and no engineer showed up but still can’t get an appointment before 25/03/23 even though their fault. Excellent service?
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Richyoko
(@Richbut) reported
@Plusnet answer your DM's - who voted you to customer service? Bs
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Andy Sewell
(@AndySewell7) reported
@WeAreOpenreach My supplier @Plusnet keep getting the same answer. I’m now 2 engineer visits down and still no further ahead & waiting for our 3rd after the last one said all fibre cables were correct. I have to take AL for each visit so I’m looking forward to the same story tomorrow. Useless.
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Kate Ashton
(@KateAsh90626652) reported
@VodafoneUK hiya! Someone is using my address and repeatedly trying to cancel my plusnet services and switch to vodafone- is there anyway this can be stopped? I keep having to ring my service provider to prevent getting cancellation fees. Thanks x
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Marc Webb
(@MarcWeb94173753) reported
Just joined Plusnet Your phone is up and running No it isn’t 😡😡😡 Ring up told them internet isn’t working either oh let Me see yes it’s working now Noooooooo it isn’t SICK OF THESE PROVIDERS IM SORRY why not listen as and provide a service I pay for
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Drs Pill 💊
(@Phl60214122) reported
@Plusnet please avoid. You raise a concern or complain and you are pushed from pillar to post. Raised concerns since 15/10/22 and never got a response or apology. Worst customer experience ever.
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Georgina
(@mrsbickerstaffe) reported
@Plusnet booked our house move last week, turns out someone didn’t press the right button so we’re without wifi from tomorrow. Is there any chance we could get unlimited data on our mobile phone service so we can hotspot? Daughter needs to do college work?
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Kay
(@kayleigh_hough) reported
@Plusnet I'm having some problems with poor/no connection Internet. Bad quality streaming and Internet cuts off randomly. Apparently no problems with the line. Quite unhappy with the inconvenience it causes.
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Jill Scott-Stirling
(@JScottStirling) reported
Horrific customer service from @Plusnet They ceased our wifi 3+ weeks ahead of house move & refuse to fix their problem. Left with no wifi. Avoid at all costs
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john philip webster
(@webster_jp) reported
@Plusnet Is anyone out there?Last week I completed a form on the Plusnet website to report that I was having trouble claiming a gift card,i was notified that I would receive a reply within 36 hours,I am still waiting.I am not at all happy with this lack of support Teresa