Plusnet

Plusnet Outage Report in Perivale, Greater London, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Perivale, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Perivale and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Perivale, Greater London, England 03/27/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Perivale, Greater London, England

The most recent Plusnet outage reports came from the following cities: London, City of Westminster, Hammersmith, Hackney, Hounslow, City of London, Croydon, Hampstead, Islington, Harringay, Southwark, Paddington, Staines, Egham and Greenford.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomCity of Westminster Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Perivale, England

Latest outage, problems and issue reports in Perivale and nearby locations:

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @Plusnet for the second time in as many days my router has failed. It just randomly drops connection. I would never recommend you to anyone. In a time where people are working from home they need a reliable service and you are not it!

  • andywash Andy 💙 🇪🇺 (@andywash) reported from Hackney, England

    @VirtualAstro No problems on my Mac (on plusnet)

  • kjackson1984 K Jackson (@kjackson1984) reported from Barnet, England

    @icklenellierose My rental house has Plusnet and it is very unreliable, constantly dropping out for no reason. They’re not as bad as EE (in my previous rental), but still pretty poor. It could just be a case of you need a new router.

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp I took out broadband with you 8 months ago , there was a gift card as part of the deal , so far no card, I’ve messaged you before on here but no response , thought you were good for customer service

  • rupertcheek Rupert Cheek (@rupertcheek) reported from Kingston upon Thames, England

    Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Ofcom @Plusnet are letting you sign up to a contract when there’s a distinct chance the firmware they are using on their hardware is causing connectivity problems specifically with the 5Ghz band. Meaning the service is almost unusable on some devices. Isn’t that an issue?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet @plusnethelp customer service a joke

  • trina_latham trina_latham (@trina_latham) reported from Richmond, England

    @plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet the operators aren’t helpful at all and with all my bank details my name and my address I cannot cancel my internet.. what are the options ?

  • AmandipSidhu2 Amandip Sidhu (@AmandipSidhu2) reported from Watford, England

    @plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.

  • 247LondonLocks 247 London Locksmith (@247LondonLocks) reported from Barnet, England

    @Plusnet Dear Plusnet, I’m moving my place and unfortunately I don’t have access to my old email which was used to register to your broadband service. I cannot get into my old email and therefore I cannot get user name and password to my plusnet accout. What is the solution?

  • Green_AJ AJ Green (@Green_AJ) reported from Kensington, England

    @Plusnet I’ve had three network dropouts in the past two days. You forced me to sign up to a new contract to get this fixed saying this wouldn’t happen. What is going on??????

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet anyone else’s internet slow , mine is terrible , thought it was meant to be fast

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    @Plusnet no connection again , wtf , can’t wait till October when contract ends

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp , several messages and dm but still no reply

  • kevindewes Kevin Dewes (@kevindewes) reported from Wandsworth, England

    @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • Scampboi Daniel Smith (@Scampboi) reported from Croydon, England

    @plusnethelp @plusnet if this page was shut down in May why is the feed still here why have an account up which no one checks?

  • Gutbuster40 Gary Reynolds (@Gutbuster40) reported from Barnet, England

    I thought customer service couldn’t get any worse until I dealt with @Plusnet @plusnethelp

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcWeb44286656 Marc Webb (@MarcWeb44286656) reported

    @TalkTalk I’ve sent that many it would fill a a4 notepad I’ve cancelled your alleged service nothing for three months which I have paid for and now you want£143 exit fee, by the way Plusnet organised and sorted in three days and a far better Wi-Fi signal faulty master socket 🤔

  • sarahjison Sarah Ison (@sarahjison) reported

    hi @Plusnet your customer service is usually great, but just found out that our 11 days of broken internet for which we get some compensation is actually only given for those days that are 'working days', huh? why aren't weekends included? We pay for internet 365 days a year!

  • mxcomps Michael Cross (@mxcomps) reported

    @UswitchUK @Plusnet Internet down for 5 days. Kindly ask for your award back.

  • MilliLeaks_ ⭐⭐Baron von Nilesy🌍 (@MilliLeaks_) reported from Camberwell, England

    @osgood9 @Plusnet @middleoftheshed Watched the first episode last week without any problems. I hope to do so again if my aforementioned broadband allows it.

  • emsieben81 Emma Benham (@emsieben81) reported

    @Plusnet can I please get an update on why you internet keeps dropping? WFH is becoming impossible due to the inconsistent service I’m getting.

  • birdingjoan JoanT #FBPE❤️🇪🇺💙🔶 🇺🇦 #RejoinEU 3.5% PR (@birdingjoan) reported

    @Plusnet You said y’day that we wouldn’t loose our E-mail account for an error on your part - it happened without warning So suddenly no E-mail no way to notify anyone & so when new e-mail created- it is thought to be suspicious by CO’s as not notified by old e-mail address WTF

  • Stewarthanson18 Stewart hanson (@Stewarthanson18) reported

    @Plusnet Your putting your prices up in April, then next April, love to know where you think I am getting the extra cash from. 18 month contracts, never again.

  • Plusnet Plusnet (@Plusnet) reported

    @akendolfr I'm also really sorry to hear you're having trouble with the broadband, I know how frustrating it can be when you're not too sure what's going off. You can DM me your username, I'd be more than happy to find out what's going off for you. -Curtis, Plusnet Sheff

  • MsEmmaChaplin Emma Chaplin (@MsEmmaChaplin) reported

    @Plusnet hi there. I'm at work which has no phone signal so I can't text. I missed a call yesterday to check up on a new router you are supposed to have sent but it hasn't arrived. What can I do?

  • robpburns1965 Rob Burns (@robpburns1965) reported

    @Plusnet my broadband is constantly dropping out - tech help please......