Plusnet Outage Report in Gerrards Cross, Buckinghamshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Gerrards Cross, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Gerrards Cross and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Gerrards Cross, Buckinghamshire, England
The most recent Plusnet outage reports came from the following cities: Hounslow, Radlett, London, Ealing, Southall, Bushey, Wembley, High Wycombe, Hemel Hempstead, Acton, Hayes, Watford, Bracknell and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Total Blackout | |
| Hounslow |
Wi-fi | |
| Radlett |
Internet | |
| London |
Internet | |
| Ealing |
Internet | |
| Southall |
Community Discussion
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Plusnet Issues Reports Near Gerrards Cross, England
Latest outage, problems and issue reports in Gerrards Cross and nearby locations:
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5OMOFD 🧐
(@joe_deakin) reported
from
Moor Park, England
@Plusnet you are no longer competitive. Get ready to lose a long term customer. #sadtimes
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet your service is ******* ****. Stop bragging about being from Yorkshire and start working on providing download speeds that actually allow the three Internet to function.
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trina_latham
(@trina_latham) reported
from
Richmond, England
@plusnethelp before you ask I've checked my micro filters, my phone connection, turned the hub off/on and experienced zero connection issues with my former providers @shell_energy The fault lies with @Plusnet It's impossible to WFH + I want to leave within my cooling-off period.
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Louise
(@louise_sarah) reported
from
St Albans, England
Literally the worst internet company surely. Every day calls drop. I can never connect. And they do nothing to help. Roll on December when I can *finally* get out of this contract @Plusnet
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Amy Croft 🐝
(@amylouisecroftx) reported
from
Hemel Hempstead, England
@Plusnet I need to get through to somebody urgently but the phone line won't connect me to anybody. Can someone help me on here please?
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Steve Hunnisett
(@Blitzwalker) reported
from
London, England
@greenwichguide @maryorelse Mine does that too (Plusnet). I appreciate more people are working from home but the past couple of weeks, it’s been really slow and unreliable.
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Chris Furneaux
(@cfurneaux) reported
from
London, England
@Plusnet internet still down! Unfortunately as an existing customer paying you already I’m not looking to sign up again so there is no one to tell that your service is down. Hopefully you know
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Chris Furneaux
(@cfurneaux) reported
from
London, England
Hi @Plusnet my internet is down. Your website says phone lines open until 10pm but phone line closed and says only open until 8pm. How do I get support now?
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Umi
(@Umi_Hawa) reported
from
Harrow Weald, England
@Plusnet @plusnethelp @PastdueCredit please can someone contact me about an issue. Emails and phone calls are not getting picked up.
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L€i§h ©l@®k
(@leighbike636) reported
from
Harrow Weald, England
@Plusnet I am a recent customer, shocked to find I wasn't informed about call charges and unable to change my call plan for 10 days because my account says I can't due to a bill being prepared for the 9th march!!! Surprisingly fatty on the telly doesn't tell you this crap service
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jnthn (permanently broken)
(@JSDBroughton) reported
from
London, England
@plusnethelp no online chat and not even a call queue available. We’ve had no internet for most of today (intermittently up). Line fault troubleshooting says no problem with the phone line (plusnet line rental) What’s the best course of action? SE6
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Darren Altman
(@DarrenAltman) reported
from
London Colney, England
@TafftheVoice @Plusnet Trouble is, they’re the fastest in the UK. 350 mb/s and we have a shot time of devices on the network now. 🥴
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Monopoly Dog
(@DogMonopoly) reported
from
Watford, England
@Plusnet are absolute crap. My download speed is 6mbps. In comparison, the guys I'm chatting to are at 100 and 50 respectfully.
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Dharmendra Mosaheb
(@dmosaheb) reported
from
Hillingdon, England
@plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.
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Gaurav Patel
(@gauravity) reported
from
Richmond, England
@Plusnet Your Internet service is shit. God help anyone like me who has to WFH with your service.
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QuantumChoices #FBPE 🔶️
(@tfoale) reported
from
Wooburn, England
@jmarcjones @EnglishmanAdam @Plusnet Do your research on the speed other people get locally. The distance from the exchange plays a big part if you are on an ADSL service.
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Rupert Cheek
(@rupertcheek) reported
from
Kingston upon Thames, England
Looks like (our) @Plusnet @plusnethelp connection has been down for an hour +. Giving up. Hope it's up again tomorrow. #plusnet
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🎩 Luke Ray ルーク レイ
(@MusicSkypirate) reported
from
Kingston upon Thames, England
Plusnet went down exactly at midnight... :/
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Alex White
(@AlexWhiteGB) reported
from
Hillingdon, England
@FrankSabine2 @BillyBigBollox5 Unless you live in town or are on virgin your internet will be on bt’s network either go to them or one of their subsidiaries plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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David Gibson
(@dcag39) reported
@supertanskiii If you have Fibre broadband you need a VDSL Modem router, log in to your plusnet account search in help for own router and it should tell you what details you need to put in your new router to connect to there network.
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Jane
(@darcy2010_jane) reported
@Plusnet Yet again bill time internet down again. 🤦 Even though I was promised it had been sorted.
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Roland Rodgers 😷💙
(@CaptJolly) reported
@supertanskiii The current Plusnet routers are pretty OK. Made by Sagemcom. Similar to last generation BT. There are many excellent replacements available. You do need to clarify whether you have issues with the *Router bit" or the "WiFi bit". You can add a better WiFi AP to your Plusnet
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Heung Min Jon
(@JonnoSizeable) reported
@Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!
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MKtweet
(@MSK_tweeter) reported
@Plusnet award winning customer service!! Not sure who gave Plusnet that info! I am a long term customer who’s had no help!
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💙 Michael of Sussex 🇬🇧🇮🇪🇪🇺🏳️🌈
(@MCY1X) reported
I’m leaving @Plusnet I told them last week Ever since then I’ve had problems with my #internet connection! It’s dropped out twice today already. Is #PlusNet vindictive? Funny how this has just started happening now.
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Darth Rider
(@DarthRider4) reported
@Plusnet It may be expected to you, but every other network I have used rings engaged which is logical if the line is engaged, disconnecting the call as if the line is inoperative is just plain stupid.
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Jeff Povey
(@jeffpovey) reported
@supertanskiii You buy nothing - I have @Plusnet too - contact them & @plusnethelp and they will probably send you a new router. The new “Hub One” is good. May also help to get a couple of Wi-Fi extenders, which I did, connect the extender to Plusnet and then extender “re-broadcasts” the signal
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Clare Quarmby
(@sparkeyp) reported
@Plusnet Would appreciate some help regarding ongoing problems with internet connection please. It's inusable as is. Can you help?
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Rory Presses 📺 buttons 🌱
(@ButtonsPressing) reported
@supertanskiii I am also with Plusnet and I found the router wasn’t good either, so I bought a Netgear Nighthawk. Nice user interface but it wasn’t reliable, kept needing to be reset. I eventually bought a Draytek Vigor 2862. Awful user interface but it’s very powerful and hasn’t let me down.