Santander status: access issues and outage reports

Problems in the last 24 hours in Streatham, England

The chart below shows the number of Santander reports we have received in the last 24 hours from users in Streatham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Streatham, England

The most recent Santander outage reports came from the following cities: City of Westminster.

City	Problem Type	Report Time
City of Westminster	Transactions	25 days ago
London	Transactions	4 months ago
London	Mobile App	4 months ago
Southwark	Mobile App	5 months ago
Southwark	Mobile App	5 months ago
London	Mobile App	7 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Santander Issues Reports Near Streatham, England

Latest outage, problems and issue reports in Streatham and nearby locations:

• 
  Mrs R (@KateRenton) reported 35 seconds ago from Merton, England

  @santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou

• 
  Chris Romer-Lee (@chrisromerlee) reported 5 minutes ago from Lambeth, England

  @AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?

• 
  David Crossinggum (@pmancat) reported 10 minutes ago from London, England

  @santanderuk A customer of yours, seriously ill with cancer. Never missed a single mortgage payment, but denied any assistance from you. Any explanation?

• 
  Tony ****** (@tonysupernova) reported 25 minutes ago from Croydon, England

  @santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke

• 
  Steve Scarebear (@Scare158Steve) reported 26 minutes ago from Victoria, England

  Cant compliment the customer service @santanderuk on the phone & in branch enough. 3 times this week they have helped & advised me about what I can do while i wait for my replacement debit card which has been delayed by @RoyalMail not delivering in the expected timescales.

• 
  Mrs L (@jo_1lesley) reported 30 minutes ago from Camberwell, England

  Is there a problem @santanderuk ?

• 
  Nuclear Summer (@lizardUnicorn) reported 31 minutes ago from London, England

  @santanderuk are the worst. Completely ridiculous bunch of clowns. Just shut your private banking operation down if you can't be bothered to provide customer service.

• 
  Anna Pattenden (@CopybyAnna) reported 37 minutes ago from London, England

  I seriously am shocked at @santanderuk - the people, many of them elderly and this probably means no access to online banking, standing for ages and ages in a queue in Lewisham branch. It is truly shameful…

• 
  Mrs L (@jo_1lesley) reported 44 minutes ago from Camberwell, England

  Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕

• 
  Grace Cuddihy (@GraceCuddihy) reported 51 minutes ago from Lambeth, England

  Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.

Santander Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Baljeet Mahey (@F123SHY) reported 5 minutes ago

  @santanderuk ...... Didn't even told why is that behaviour. Now received PIN. What IS GOING ON... ???? CAN YOU PLEASE HELP!!

• 
  Alan Santos (@alan7408) reported 5 minutes ago

  @santanderuk Thanks for quick reply. It is ringing but without answer! No even the automatic answer is working

• 
  AniaK (@AnAgedBrummie) reported 7 minutes ago

  @HWarlow @santanderuk The bureaucratic nightmare after a bereavement is so awful. I hope you've got some support to navigate it all.

• 
  Tyler (@Empty_With_You) reported 8 minutes ago

  @santanderuk But by blocking my account I am affected. If you had just restricted her access, no problems. You have prevented me from accessing my wages without ever letting me know anything that’s going on. You’ve essentially stolen from me. I have to wait until she finishes work.

• 
  Baljeet Mahey (@F123SHY) reported 12 minutes ago

  @santanderuk I tried on this but same answer... sorry, can't help!!!!!

• 
  The Navigator (@Navigator429) reported 15 minutes ago

  @santanderuk hi. You’re impossible to contact! I need to email you or speak to a human but I can’t get past your useless AI bot.

• 
  Joanna wight (@DieselbaxiWight) reported 15 minutes ago

  @santanderuk holding for ages. Trying to do payment. Terrible service. Can anyone help please

• 
  cookaburra (@weyheylad) reported 16 minutes ago

  @santanderuk the voucher for transfer of ISA isn't working . I've downloaded the code however there is no voucher and I have received no further notification email . I've been in branch . Nothing to do with them . Gave me an email . Emailed no reply . How can I sort this out ?

• 
  Matty Hough (@MattyHough2) reported 18 minutes ago

  @santanderuk UK customer stranded homeless in Hungary after fraud on my account. I’ve waited 7 days for investigation with no access to money, food or accommodation. Repeated requests for emergency hardship escalation and vulnerable customer support have not been resolved

• 
  Tessa Bennett #bemoretoddy (@littlemore20) reported 22 minutes ago

  @HWarlow @santanderuk awful to hear