Is Santander down in Acton, Greater London, England?
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Santander UK plc is a British bank, wholly owned by the Spanish Santander Group. Santander offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Acton, England
The chart below shows the number of Santander reports we have received in the last 24 hours from users in Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Santander. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Santander users through our website.
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Mobile App (54%)
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Transactions (16%)
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Website (15%)
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Login (13%)
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Withdrawals (2%)
Live Outage Map Near Acton, Greater London, England
The most recent Santander outage reports came from the following cities: Camden Town, Bermondsey, Wembley, London, Woking, Islington, Hackney and Southwark.
City | Problem Type | Report Time |
---|---|---|
Camden Town | Login | |
Bermondsey | Login | |
Wembley | Mobile App | |
London | Login | |
Woking | Mobile App | |
Camden Town | Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Santander Issues Reports Near Acton, England
Latest outage, problems and issue reports in Acton and nearby locations:
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gary watkinson
(@WatkinsonGary) reported
from
Islington, England
@santanderuk @santanderukhelp Been trying to report a fraud to you, been holding half the morning. About to hang up. Your service is not good enough. Obviously fraud is not a high priority to you.
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John Williamson
(@willow1886) reported
from
Enfield Lock, England
Bloody @santanderuk they’ve frozen my account; I’ve just spend 1.5 hours trying to get through to the fraud department, put on hold, cut off and absolutely nothing. I can’t access my account - fuming 😡
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Tony ******
(@tonysupernova) reported
from
Croydon, England
@santanderuk @santanderukhelp I was making an online payment from my 123 account when I suddenly get a message that access is blocked! On hold now trying to get through to the helpdesk for 1 hour and counting.. #CustomerService #Santander #whatajoke
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
It’s hard me to putt into words how much I hate the customer service @santanderuk - their absolute contempt for women is breathtaking. I can’t understand how this doesn’t hurt their international brand or does this attitude emanate from Spain ! @bancosantander It’s perplexing
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Omar Hassan
(@hassano_82) reported
from
Enfield Lock, England
The worlds worst business banking without any doubt goes to @santanderuk along with worst customer service!!!!
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Ruth Robinson
(@RuthRobinsonLon) reported
from
Islington, England
I order not to launch a non metaphorical attack against @santanderuk I limit myself to being brutally but politely honest about their customer service #sic on Twitter . I can’t understand how head office can allow their brand to be trashed by the UK division unless they are worse
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Patrick
(@Everybody63) reported
from
Hillingdon, England
@santanderuk hi..i'm having problems logging on to the mobile app
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Haneul 이하늘
(@ddibidibidilee) reported
from
Paddington, England
@santanderuk my card was saying error during the chip and pin in the shop. It was working fine yeaterday and my other card worked in the shop.
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Mrs R
(@KateRenton) reported
from
Merton, England
@santanderuk what kind of customer care do you provide? We can no longer receive paper cheque in post, you have to transfer to online. No probs but you charge your client an admin fee. You charge me for a service I didn’t request and to receive my own money. #shoddy #shameonyou
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Chris Romer-Lee
(@chrisromerlee) reported
from
Lambeth, England
@AmySharrocks @santanderuk Left them years ago. Terrible bank. Hope you get it sorted. Presumably there’s a banking ombudsman?
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Scott Maintenance
(@Scottmaintain) reported
from
Rickmansworth, England
@santanderuk I see Virgin accounts now let you take a picture of a cheque for paying in, when are we going to get this? John (unhappy cheque receiving Santander customer)
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Grace Cuddihy
(@GraceCuddihy) reported
from
Lambeth, England
Calling the customer care line for @santanderuk makes you lose the will to live. I hung up after the third time the automated voice told me to inexplicably make a recording of my own voice for “security purposes”.
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Kam Shah
(@TiffinSolutions) reported
from
Ealing, England
@santanderuk - why do you not have more people working?!?’ 4 offices and only 1 with a trainee. 3 teller desks and only 2 working. Avg queue 8+ people. And wait time of 30 mins plus. #EalingBroadway branch.
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Ahmed Mohammed
(@youvsyoultd) reported
from
Tottenham, England
@santanderukhelp @santanderuk I’ve contacted your customer service team twice.
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xxx
(@Fabs11111111) reported
from
Kensington, England
@santanderuk Very bad service today Been on the phone since 12.00 know it's 14.00 the phone is ringing u can hear it but no is answering it on the other end Very poor customer service
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Is there a problem @santanderuk ?
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Jane Tippett
(@Janietip) reported
from
Tottenham, England
@santanderuk is there a problem with on line banking. Logging on and keep loosing connection. Not happening with other websites
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Mrs L
(@jo_1lesley) reported
from
Camberwell, England
Dear @tesco or @santanderuk are you having any payment issues? I can't pay for my online shopping? (And yes, I do have sufficient funds) 😕
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Chris Creissen
(@ChristopheSkis) reported
from
Hillingdon, England
@santanderuk some advice: if a client has processed a change to their mortgage don’t keep messaging them telling them that current deal is expiring and encouraging them to take action.Makes client think that process is broken and new deal not actually in place 🙄 #banking #ux #cx
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FOG101
(@FOG1O1) reported
from
Brentford, England
@santanderuk thanks for causing an elderly person of my family who I was helping yet again.. you are quick enough to dish out 130m of money..yet block people's money...THEIR money...not yours.. #uselessBanks
Santander Issues Reports
Latest outage, problems and issue reports in social media:
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Teresa Brazil
(@TeresaBrazil) reported
SCAM received to my mobile @santanderuk obviously not from you, but FYI from 07909758527 - SANTANDER: A new device has been registered and payment requested. If this was NOT DONE BY YOU PLEASE VERIFY YOUR DEVICE: then gives a site to click to verify fake fake fake .
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JupiterInGemini
(@Astrolog3Lover) reported
@santanderuk will you guys please answer?? Probably the worst customer service I’ve ever experienced. A member of your time picked up the phone and just hung up in my face instead of answering
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Kris
(@Kris50930426) reported
@santanderuk and once again your **** app has lost me money. Crashing when I’m trying to verify a payment. Useless Company.
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Film & Music Sp
(@filmandmusicsp) reported
..fuel up. Is there a sensible business credit card company that can provide me 20+ cards for my drivers that will let me top up my account when needed rather than leaving me stuck and being unwilling to help? @iwoca @Metro_Bank @santanderuk
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Geraldine Ellis
(@GeraldineEllis) reported
@santanderuk Please tell me how I get help for an elderly friend who thinks she has been scammed, but now does not know if she is talking to you or the scammer. She is so worried.
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Juliathepa
(@juliathepa) reported
@santanderuk Looking for the option to message you for support, since no-one is replying to my online 'secure messages' !
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Rachel Douglas
(@RDouglas18) reported
@santanderuk can’t even explain WHY they won’t support a long standing customer in a blatant case of fraud. No explanation- just, No. sucks big time. I’ll be taking my business elsewhere. To a bank who looks after it’s customers.
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Weeps4Wildlife
(@Biospine) reported
@santanderuk Disgusted with Customer Service, now rethinking relationship with you, booked a phone consult regarding investment of large sum, 2 days later..still nothing, no contact...money will go in another bank, now looking at accounts/mortgage elsewhere too...lost all trust
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Declan
(@walshi01) reported
@santanderuk great banking strategy. FORCE people to do a voice recording or no access to telephone banking. Just experienced that with your automated system. Tell me it isn’t so! I refused on prompt, press the relevant button but no. Kicked out of system #conform #force
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JacindaArdenFanGirl
(@werhi7) reported
@santanderuk Regicia in Harlsden gave me a brilliant service when i called today. I've just come off the phone with her, she was very patient and calmly explained how to resolve my issue. Thank you!