Sky Outage Report in Ystrad Mynach, Caerphilly County Borough, Wales
Some problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ystrad Mynach, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ystrad Mynach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (48%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Ystrad Mynach, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Cwmbran, Pontypridd, Hengoed, Newport, Blackwood, Ebbw Vale, Pontypool, Merthyr Tydfil, Tonypandy, Aberdare, Bargoed, Pontyclun and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Wi-fi | |
| Caerphilly |
TV | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ystrad Mynach, Wales
Latest outage, problems and issue reports in Ystrad Mynach and nearby locations:
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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pip1974
(@pippin_terence) reported
from
Merthyr Tydfil, Wales
@empireofthekop Not only biased , but a terrible commentator "that's more minimum than maximum " he said last night and chuckled to himself for ages absolute garbage . No insight whatsoever #SkySports #Tyler #dogshit
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🤖🤖🤖
(@BloooChooo) reported
@vel1980 @SkyHelpTeam It’s just coincidence - it’s not a problem with your router. Open and close the fridge door 6 times and you’d get the same results. It’ll still dip in and out like everyone else.
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Sahib Memon
(@SahibMemon3) reported
@SkyHelpTeam Hi I’m a desperate customer who is been guilty of buy a contract from sky broadband My broadband is either stop working or slowed down or having interrupted connection
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🍻
(@TwoPintz) reported
@hiokbyeeee @RPartytime @SkyHelpTeam take my word for it: virgin are ****. if you think sky don't give a crap, trust me, virgin are horrible. don't get me wrong, their internet is so much better, sky even admitted that to me at joining. I was happy to take the dip in product quality for the more human service.
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Mystique
(@Saphirial24) reported
@SkyHelpTeam @alexandrite31 I had no broadband for internet, but my landline worked as did my amazon prime. Seems that your issue only affected my internet. My neighbour who is not with you but another provider had the same problem.
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chris bush
(@ckb2509) reported
@Nole4Cole @JBodrero @PFF The NFL coverage in the UK is basically skysports. The Brady GIF was a joke based on people saying he can't throw the ball down the field, the same arguement/assessment being thrown at Tua.
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LocalBlackKid(BM)
(@AfricanMegaman) reported
SKY WIFI IS BY FAR THE WORST THING I'VE EVER EXPERIENCED YOU GUYS NEEEEEEEED TO PATTERN THIS **** UP @SkyUK
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marissa piff
(@MarissaPiff) reported
@SkyHelpTeam Sky broadband is ****. It wasn’t be working right for the last 2 weeks but u don’t give us the money back. I will be going to BT
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tdw
(@tdw1122) reported
@AbuAmaanah @SkyHelpTeam Buy a good quality router to replace the sky unit/connect to the modem. Wi-fi issues are usually the poor units supplied by Virgin and Sky. BT hardware is a little more reliable
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Steve-o 🇬🇧
(@Me_Scuba_Steve) reported
@SkyHelpTeam If I was to believe the weekly calls I get you’d think the ‘issues’ were relentless. However, we’ve not had Sky broadband for 2 years now so at least I know these Indian callers are likely scammers - and I just let them waffle on.
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Luke Thornton
(@P0TUM) reported
@SkyHelpTeam Our WiFi has been awful ever since we signed up. @SkyHelpTeam How do I find out how much it will cost to buy out my contract so we can switch to a provider who can give us more than your basic broadband package on which we never get above 5mbps?