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Sky outages and service status in Upminster, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 19 outage signals in the last 24 hours around Upminster, including 19 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 14, 5:39 PM GMT+1.
  • 43% Internet (43%)
  • 28% Wi-fi (28%)
  • 10% TV (10%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Upminster, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Upminster, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Upminster, England

The most recent Sky outage reports came from the following cities: Dartford, Swanley, Ilford, Romford, Bromley, Gravesend, Woolwich, Newham, Walthamstow, Dagenham, Grays, Poplar, Erith, Billericay, and Basildon.

CityProblem TypeReport Time
Dartford Wi-fi 1 hour ago
Dartford Wi-fi 8 hours ago
Swanley Phone 17 hours ago
Ilford Wi-fi 18 hours ago
Romford Internet 20 hours ago
Swanley Phone 21 hours ago

Nearby cities with recent reports

Dartford

8 recent signals

1 hour ago
Gravesend

4 recent signals

22 hours ago
Swanley

3 recent signals

17 hours ago
Ilford

3 recent signals

18 hours ago
Romford

3 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Upminster, England

Latest outage, problems and issue reports in Upminster and nearby locations:

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam can you please PM Monday this issue with my Sky boxes is getting ridiculous I have followed all the stages and still not resolved my problems getting frustrated

  • JustinLeeper_yo
    Justin Leeper だよ! (@JustinLeeper_yo) reported from Bromley, England

    1 hr & counting on phone with @SkyUK after no one showed up for our broadband setup appt. between 8:00 & 13:00 today. It’s now 18:30. Their solution? Go to the back of the line, sport - as in reschedule for Aug. 15. If that isn’t the start of a lovely business relationship…

  • WoWnut
    🐍 𝓢𝓮𝓷𝓼𝓮𝓲 𝓜𝓪𝓴𝓸 🐍 (Rob) (@WoWnut) reported from Aveley, England

    @SkyHelpTeam Every night this week the broadband has gone down just after midnight this week in the RM15 area. What the hell is going on?

  • PaulGrayburn
    PG (@PaulGrayburn) reported from Romford, England

    @scott_gambier @premierleague @SkySports I know, it was unbearable during the game. I didn’t hang about after, I turned it straight off.

  • Wildster180774
    Leyton Wylde (@Wildster180774) reported from Crayford, England

    @SkyHelpTeam cmon itv2hd again not working, why can't you get this fixed? I'm paying for something you're not delivering

  • Thms3075
    Theresa (@Thms3075) reported from Grays, England

    @SkySportsGolf @SkySports is it me or is anyone else getting sound issues and the odd flickering screen watching at the moment? #TheOpen

  • midwifehippie
    Laura Bridle she/her (@midwifehippie) reported from Bromley, England

    @SkyHelpTeam my broadband has been down 3 days now ++ can you help/refund

  • anjua01
    Anju (Harmit) Ahluwalia BEM (@anjua01) reported from Walthamstow, England

    @EE disgusting customer service after 20 years of paying for a service . Go with @SkyUK for mobile phone needs as my husband got great customer service . I will be leaving EE after 20+ years

  • Arsene__Knows
    A〽️ar (@Arsene__Knows) reported from Stratford, England

    Anyone else having Sky broadband issues? @SkyHelpTeam

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace

  • _ManofKent_
    Man of Kent (@_ManofKent_) reported from Horndon on the Hill, England

    @SkyHelpTeam any idea how much longer the outage in SS17 is going to be. Been most of day already and caused significant issues for my wife’s business unable to work from home.

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.

  • nunnieuk
    Paul (@nunnieuk) reported from Brentwood, England

    Has @SkySports or @btsportfootball or one of the papers approached the PGMOL or Mike Riley for an interview to discuss the inconsistency in VAR and how poor the Officials have been?

  • KingYamel
    Martin Le-May (@KingYamel) reported from Romford, England

    @Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3

  • arnau99999
    MG (@arnau99999) reported from Walthamstow, England

    @SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous

  • leipperm
    m (@leipperm) reported from Ilford, England

    @SkyHelpTeam @BennettKealey You appear to have an issue with your DNS server. I develop software for a company and all our users who use sky can't access our site.

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @SkyHelpTeam issue with sky go? Keep getting told I can't connect to the sky go network

  • STIFFORDBLUE
    Stiffordblue (@STIFFORDBLUE) reported from Grays, England

    @SkyHelpTeam I am having now serious issues with both of my sky boxes every time I put a station on then try to change to another a blank screen appears even in the recordings getting fed up now

  • MarkHamilton76
    Mark Hamilton (@MarkHamilton76) reported from Rochester, England

    @SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • wurzelm74
    wurzelm74 (@wurzelm74) reported

    @SkyUK is your phone network down for calls? Bristol - unable to make calls out. Texts working fine. No incoming or outgoing calls

  • KamadoChef88
    Lord B of Lincs (@KamadoChef88) reported

    @cxdi55 @skytv @SkyHelpTeam Move to BT. I just did and my bill has gone down from £48 to £28pm

  • TomMcCarthy92
    Tom McCarthy (@TomMcCarthy92) reported

    @cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    @EnglishRhino @SkyHelpTeam My Sky landline has gone down but broadband itself is working - reluctant to reset router at this stage!

  • suzickles
    Sanfairyann (@suzickles) reported

    @cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty

  • jeanniejuno
    Jeannie 🇬🇧💚🩶💜🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeanniejuno) reported

    @SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!

  • StuartG95310984
    Stuart Gilmour (@StuartG95310984) reported

    @cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬

  • DeanAyass
    Dean Ayass (@DeanAyass) reported

    So @EE have moved my mum's broadband installation date from next week to October, giving her barely any notice. She's an 86 year old widow and this is the second time they've let her down in a year. Her existing deal with @SkyUK is ending soon so she'll have no communication.

  • 12thcenturymonk
    Christian Holst (@12thcenturymonk) reported

    @cxdi55 @skytv @SkyHelpTeam Sky service is costly and slow. Never used to be like that. Customer service are now also awful, because a lack of understanding about consumer protection.