Sky Outage Report in Upminster, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Upminster, Greater London, England
The most recent Sky outage reports came from the following cities: London, Gravesend, Billericay, Newham, Chigwell, Dagenham, Grays, Woodford Green, Basildon, Romford, Bexleyheath, Erith, Wickford, Waltham Cross and Sidcup.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
TV | |
| Gravesend |
TV | |
| London |
Phone | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Outage still persists after 16 days. Landline phone not working at all during the 16 days and internet still very slow, sluggish, intermittent. No communication from Sky as to why it is taking so long to fix or when it will be fixed. #ridiculous
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Andrew Colman
(@scuttyoftheyard) reported
from
Ilford, England
@SkySports Terrible goalkeeping. End of...
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill the loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Whom exactly do I contact in order to claim compensation for loss of service?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam I was told by Sky it is an outage in the area and that it would be fixed within two working days. That was three weeks ago and the outage is still present three weeks later. Someone in my road later said were then told it would be fixed by 02/09 but that hasn't happened either.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and 36 days for the phone service to get back working. No explanation for why it took so long. Also, looking at latest bill the compensation for loss of service only covers two weeks.
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports What is that margin for error? I have never heard it mentioned. What is the basis for the calculation? Hence my request for some published information.
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Robert Smith
(@RobertSSmith66) reported
from
Sutton at Hone, England
Q. What kind of moronic company thinks it enhances customer service by only allowing communication via WhatsApp on a phone? A. @virginmedia! @SkyUK here I come !
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⭐️Ashby⭐️
(@TellerMarie) reported
from
Bromley, England
So looking up online it appears the @SkyUK / @SkyHelpTeam internet might be down for a few days in Bromley. You really do suck Sky.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation from Sky for why it took so long. Looking at latest bill, loss of service compensation covers only two weeks.
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Day 9 and counting of Outage for landline phone and internet in my area of London. Are you going to be compensating me for this loss of service? #farce
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Tomorrow will be day 21 of the outage. It's gotten worse too. The internet has gone from slow intermittent to not working at all, in addition to the three weeks dead landline phone. I am going to switch provider if you don't fix this very soon. #disgrace
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Martin Le-May
(@KingYamel) reported
from
Romford, England
@Sargesbackheel @SkySports surrounding this. Absolutely respect that it is not your responsibility to help me with this answer. Hopefully @SkySports would know or have the clout to uncover and reveal this. Good luck to Norwich for the rest if the season. 3/3
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Today marks an entire month of outage in my area and still it hasn't been fixed. Sky have said on more than one occasion it would be fixed by a certain date. Latest date given for the fix was yesterday but still the outage persists. Do you think this is acceptable?
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Andrew 🇺🇦
(@Bigglesdaf) reported
from
East Ham, England
After 27 years as a Sky-BSB and now just @SkyUK customer it’s time to say goodbye! SkyQ has been dreadful with boxes always losing signal and I’m getting far more from streaming services for 1/3 the cost of Sky!
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Mark Hamilton
(@MarkHamilton76) reported
from
Rochester, England
@SkyHelpTeam hey! Are there any known issues in the ME1 Rochester, Kent area? Have had frequent line light drop outs for the last 24hrs and when connectivity restores it’s only for around 20 mins at below half speed before dropping out again. All connections and cables checked.
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V19💜🏈💛
(@PawelSzpinek) reported
from
East Ham, England
@NFLUK @SkySportsNFL No freaking gamepass then for a Vikings game...@skysports sucks
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MG
(@arnau99999) reported
from
Walthamstow, England
@SkyHelpTeam @SkyHelpTeam Finally the outage has been fixed but it took 31 days for the internet to be fixed and and 36 days for the phone service to get back working. No explanation for why it took so long. And looking at latest bill the compensation for loss of service only covers two weeks
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I, Claudia
(@b7xt2mw4pz) reported
from
Bromley, England
@SkyHelpTeam You’re welcome Matt!! It’s a pity OPENREACH/KELLYS don’t strive for the same high standards as Sky!! Appalling experience with them y’day, damaging my property and have to have the router ON THE FLOOR RIGHT NEAR MY FRONT DOOR!! AWFUL 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Clarke 🙂
(@TrueClarke79) reported
@SkyHelpTeam Have done all the checks possible. Quite clear there is an issue throughout North London given the replies you are getting
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Josh Holman
(@JoshHolman_) reported
@SkyHelpTeam Sky Broadband been out for the past hour in E8 London - ETA on a fix?
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Thibaud
(@Ts_sneaks) reported
@SkyHelpTeam Your page is useless when a big issue happens recently. Which is the case here as several districts are affected. Could you please let your engineers know, I’m guessing that the recent high winds caused something
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Natalie Valdes
(@natalieandreav) reported
@SkyHelpTeam The test does not work. Looking at your Twitter feed, it seems like this is a wider issue. Can your team please investigate?
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Anna O'Neill
(@Annareporting) reported
@SkyUK why is the Wi-Fi down in north London? #sky
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Christina Conneely
(@CrstinaC) reported
@SkyHelpTeam my Internet has been down for 15 mins in N13
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Kate Malyon
(@KateMalyon) reported
@SkyHelpTeam Hi. Internet has gone down in N7. You’ve said to a lot of people that you haven’t been made aware of any issues but that’s a lot of people in a similar area who have suddenly lost their internet. Please help - it’s a working from home nightmare!
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Reena Suneechur
(@RSuneechur) reported
Sky Internet is down Again!! @SkyHelpTeam when will this be fixed. Not ideal for working from home
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Joanna Boyd
(@JosieEBoyd) reported
@SkyHelpTeam @Ts_sneaks It’s down in N6 too.
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Emma Oxbrow
(@squashed_pea) reported
@SkyHelpTeam A message was displayed saying tests unavailable. However, it's now saying there is a known outage in the area, so you might want to stop giving people a generic response now and let them know it's being dealt with.