Sky Outage Report in Upminster, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Upminster, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Upminster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Upminster, Greater London, England
The most recent Sky outage reports came from the following cities: London, Newham, Poplar, Romford, Gravesend, Ilford, Waltham Cross, Basildon, Woodford Green, Billericay, Sidcup, Rochester, Loughton, Wickford and Brentwood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Upminster, England
Latest outage, problems and issue reports in Upminster and nearby locations:
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Rizzla
(@loopyrizla) reported
from
Epping, England
@SkyHelpTeam Thanks for replying Sky. The issue is with the Router, the WiFi is going on and off, off 90% of the time. There's clearly Internet but no WiFi and we cannot all connect via ethernet as we are spread out in the house. It's ruining everything and stopping our kids from working.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam If you read my tweet you'll see that I've tried running tests, but they're not working. Just palming me off to a website that doesn't work / I can't reach doesn't help.
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I'd love to, but your app isn't letting me sign in to complete the test.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Rizzla
(@loopyrizla) reported
from
Epping, England
@SkyHelpTeam Also to add, I've tried support, 2 hour wait time and no engineer will be sent, because according to Sky our internet is working but I can say now from doing Web work since 1997, the damn WiFi isn't! We need a new Router asap and if we cannot get joy from sky we are going to BT.
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Firstly I never got a message and you are telling me I paid £16 and my daughter watched it once. Secondly it should state you only get it for 24 hours once you watch it not the 7 days it says to rent #poorservice #tradingstandards
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam broadband service recently has been terrible, but really stepped it up today. Connection lasting no longer than 10 minutes meaning I can't work, or do much else with your services. I try to run the tests, but predictably they don't work either. Utterly useless.
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Michael Vermij
(@NeQulaX) reported
from
Poplar, England
@SkyHelpTeam @SkyHelpTeam in the last 2 hours internet has dropped 3 times again, I did a line test and says to call you as there are problems, can this please be looked into as this is beyond a joke now
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Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've had multiple error messages on multiple screens. Some times when performing the test, sometimes when the test fails and it tries to re-direct me to the help page. Thus my frustration at being pointed to the tests and the help page.
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Albert
(@Albereit) reported
from
Walthamstow, England
So this is how @SkyUK and @virginmedia let key workers down. @SkyUK ignoring all phone calls from those who they call "key workers" and claim to support them. Two days calling them to stop the #cancelation of a contract since @virginmedia unable to make the installation.
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Albert
(@Albereit) reported
from
Walthamstow, England
Imposible to contact #sky on any form, not even putting us on waiting list. They only respond on twitter to say "call by phone", which is impossible mission. in two days we will loose our internet connection because of @SkyUK poor customer service. We need a solution!
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Eltham, England
@SkyHelpTeam Hi, when do I receive my packages to return my sky q box and mini box. I’m not getting any help from sky and if I’m billed for the non-return sky equipment I will refuse to pay.
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Rizzla
(@loopyrizla) reported
from
Epping, England
@Zoklioghost @vdvart @mini76 @SkyUK Internet is certainly down, no connection through ethernet neither.
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Locked Down Liz
(@ejp72) reported
from
Poplar, England
@hussain_404 @jubairahmed89 @SkyUK I can’t get any info from sky. They’re saying there’s a problem in Wakefield. That’s 160 miles away.
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Izo ⭐️⭐️⭐️⭐️
(@EzioGooner) reported
from
Poplar, England
Sky are the ******* worst. No reward for loyalty, new customers get everything. Leaving a cult is probably easier than downgrading your package with them. Nothing can be done online and no one ever answers the phone. Over 2 weeks getting nowhere. @SkyUK
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ben martin
(@BenFluffs81) reported
from
Basildon, England
@SkyHelpTeam Never got a message. My daughter watched it on Monday when we downloaded it and it was still on the box yesterday as she started to re watch it in the morning. I should of downloaded it from amazon as they were same prove but for 30 days
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Karis™ Kubili
(@thekarisgeorge) reported
from
Poplar, England
@SkyHelpTeam hey guys. TV service hasn't worked for all of lockdown. Cant call and to be honest wanted to cancel as it's a cost I can live without right now. No way to cancel however (no call centres open and no self serve). Advise me on how to cancel this (I'm out of contract)
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john flood
(@johnbarbiebutt) reported
from
Stone, England
@SkyHelpTeam hi are you having broadband issues in SE9. Wi-fi completely gone and after re booting still not connecting!
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Daniel Barber
(@bookem78) reported
from
Ilford, England
@SkyHelpTeam hi guys, I know your busy but as a I can’t call in and have never been able to make changes over the internet please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kim
(@kim33926033) reported
@Julesbjules21 @SkyHelpTeam @sky This is so bad. Terrible customer care
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Phil Lees
(@PhilLees77) reported
@SkyHelpTeam Morning, not sure if this is really the right department, but I'm having trouble downloading the latest episode of Yellowstone off of Paramount+. It starts to download but comes up as fail. All other's download okay so I'm assuming it's a fault with that episode.
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Chris Atterbury 🏴
(@chris_atterbury) reported
@8gzd8k76nM @SkyHelpTeam I have 3 😕. Been alright until about 2 days ago. Must say never had issues with BT and kind of regret moving.
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Christina Day
(@CDay1597) reported
@SkyHelpTeam I took a free 4 week sky movies trial with the option to carry it on for 6 months at a reduced rate without a contract. I don't want to do this, but I can't see an option to cancel in the app. Is it hiding somewhere I can't see? Can you help at all? Thanks.
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Matt FarringtonSmith
(@helloMFS) reported
@SkyHelpTeam Thanks Ross, but that's not a great customer experience... Having to scroll for 30secs+ to get to "T" in the alphabet. Why doesn't the search work as it should?
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kevin dunham
(@kev2776) reported
@SkyHelpTeam so is it right that if I upgrade to sky Q and dont like it I cant revert back to sky hd, a friend has this problem with 2 oaps that cant use it
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scarl
(@scarlbrittain) reported
@SkyHelpTeam intermittent broadband this morning. Please help, service checker says everything is fine but I cannot connect to the internet. Doncaster area
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Kate 🇺🇦
(@strandofgo) reported
@SkyUK Not sure it should take this much work to retrieve something I've bought from a massive company. Pretty sure Sky should be contacting DPD rather than me. I'm the customer??
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Mark Hankin
(@8gzd8k76nM) reported
@extbutterfly @SkyHelpTeam I dont get why you’re complaining. You took out the contract and agreed at that point to any TCs that would apply. You’ve then cancelled during the contract and have issue with that? Insane
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Orient bird ⚽️🍹
(@samw1984) reported
@SkyHelpTeam hello, need your help please, could you advise the best phone number to contact you on to discuss mobile contract / sim only deals. We've been getting calls from you after just viewing your website and want to make sure the calls are genuine.