Sky Outage Report in Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Kingston upon Thames, Epsom, Reigate, Sutton, Godalming, Crawley, Redhill, Mitcham, Leatherhead, Addlestone, Banstead, Walton-on-Thames and Carshalton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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HORIZON STAN ACCOUNT
(@Projie79) reported
from
Croydon, England
@SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.
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Kate Davies
(@k8tyDavies) reported
from
Worcester Park, England
@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Vaughanie10
(@Vaughanie10) reported
@Tracyb1878 @SkySports Yes & they'd agreed to the rule that holders shouldn't be allowed free entry bcos they never ever thought they wouldn't finish in the Top 4.. Arrogant, self entitled BASTARDS that they are..
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Tracy B & Nairo the Chihuahua
(@Tracyb1878) reported
@Vaughanie10 @SkySports But the redshite should never been allowed to cry themselves back into the competition just because they had won it. If you win the World Cup you still have to qualify for the next one. They are cheats too 😡😡
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Tracy B & Nairo the Chihuahua
(@Tracyb1878) reported
@Vaughanie10 @SkySports I know Neil used to think he was a great referee until he was obviously paid off. Horrible cheat 😡😡😡
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Sarah Bond 💙 🌻🧡
(@SheLovesTweets) reported
@SkyHelpTeam Having it as a list is MUCH better and easier instead of having stupid space-filling photos for each show making it far more difficult to scroll through
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John Doherty
(@Doc2960) reported
@SkyHelpTeam no satellite signal for 2 days now. Funny that I’ve never had a problem with it until I moved my broadband elsewhere. Have done all the troubleshooting but nothing works. Please help.
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Ian James 🦁
(@IanJamsie) reported
from
Ashbourne, England
@mr_wright_54321 @SkyHelpTeam Have to admit, I never understood the business model. TV tech and prices of it fall so quick.
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Karen Haywood
(@haywood_karen) reported
@sky no satellite signal = two week wait for an engineer It worked yesterday and doesn’t work today We have not done a thing here!!!!! Why does it takes two weeks to fix a problem you created. Whilst I still pay stupid money for the service!!!! Not impressed @SkySports
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CW 🦁
(@mr_wright_54321) reported
@IanJamsie @SkyHelpTeam Its an awful TV. Picture quality is years behind current tech. Its as heavy as a 90s TV and it gets ridiculously hot. If you want a better picture quality, or to skip adds, or dilby surround sound.. you can pay for it in addition to the astronomical upfront cost.
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Sam Wise
(@Sam_WiseRS) reported
@SkyHelpTeam There is still an ongoing issue in the area right? I can't get on the Sky Service Checker right now because I don't own the account.
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Iain Crawford
(@CrawfordTartan) reported
@SkySports The unforgiven , in a world of very suspect and dodgy decisions this character owns one of the worst . He is a disgrace to the game of football . Despised by Evertonians .