Sky Outage Report in Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (46%)
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Internet (35%)
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Wi-fi (9%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Banstead, Dorking, Addlestone, Cranleigh, Guildford, Sutton, Crawley, Redhill, Kingston upon Thames, Thornton Heath, Woking, Epsom and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
TV | |
| Croydon |
||
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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GH Away Travel 🚌
(@GHCoaches) reported
from
Crawley, England
@FalknerJosh @SkySports Totally agree it’s terrible, the layout is awful
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Fellows
(@4fellows) reported
@MichaelBensonn @SkySports Froch been asked to help try sell ppv’s
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Kempy79
(@kempy79) reported
@SkyHelpTeam good morning spoke to your help team yesterday morning and after various tests on my sky q box it needs replaced. I am still waiting on someone calling me to sort the new box delivery why does it take so long? I have two boxes and can’t watch Tv
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Housty
(@Darren_Houston) reported
@SkySports Already ruined it with these stupid fights!!
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Adam Cantwell-Corn
(@AdamC_Corn) reported
@SkyHelpTeam Hi. We’ve spoken several times to the Sky team - they said it’s an @OpenreachHelp issue and that there’s no update on when it’ll be looked at/fixed. Not acceptable. We will be looking to switch if this is not sorted within two more days - already been almost 2 weeks.
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Rob
(@RobiR1972) reported
from
Walker Gate, England
@SkyHelpTeam is their a internet problem in Newcastle upon Tyne, mines not on today again
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John Hancock, aka Dan 👤
(@JohnHancock28) reported
@SkySports Don't worry, Idiot Jake Paul has already made a complete mockery of the sport. Why stop there? The fact that you're reporting on him everyday just goes to show how much you desperately want the publicity from this **** show. Pathetic Sky Sports
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Joe Edwards
(@Joe_Edwards_26) reported
@SkyHelpTeam New customer. Not happy. Created account with you last week, install arranged for today. YOUR operator put the wrong postcode on the account. Now after going through it AGAIN. No engineer until NEXT Saturday. A week with nothing at all in a new build. Not happy
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Steve Goulton
(@SteveGoulton) reported
@Virginian_x @NotTell82716466 @SkySports Not arguing that. I am saying the circus needs to change. The timing of them is stupid. Do the press conference - either later or the next day. The product will be better.
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UNITEDDINK🇾🇪🔰
(@dinkmufc) reported
@SkySports Ones never lost... Ones never won... I know who my moneys on...
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Velcrofeet 🏴
(@7Mackers) reported
@SkySports "YouTube superstar" is this fight exclusive to sky by any chance? Wtf is this guy? You can't polish a 💩 sky.