Sky Outage Report in Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Surrey, England
The most recent Sky outage reports came from the following cities: London, Croydon, Redhill, Carshalton, Godalming, Sutton, Dorking, Mitcham, Woking, Banstead, Thornton Heath, Coulsdon, Guildford, Leatherhead and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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michelle stone
(@mich1749) reported
from
Merton, England
@SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint
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Michael Wilkinson
(@ThatMichaelW) reported
from
Lambeth, England
@rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.
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Iain Fisher
(@Iain_D_Fisher) reported
from
Crawley, England
@SkyUK please review the case with my name on it. Unacceptable that a rude and abrupt call handler is refusing to accept that a £26 call made to a Uk house (which is free) on a mobile and made without my knowledge when i no longer lived there should not be refunded. Very poor!
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Christopher Bell
(@digibell) reported
from
Crawley, England
@SkyUK Over 3 years of a totally unreliable system , service so bad you couldn’t make it up , finally it works, now being hounded to return the kit! When finally I know what kit, they do no not send me details of how to get it back. After being told ..
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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SurreyMirrorKirk
(@KR_SurreyMirror) reported
from
Crawley, England
@BrantonSpencer @FA @SkySportsPL @SkySports dont really help the situation. Said it 100 times... slow everything down and it all looks like a red or a foul. It's not real use of VAR. But us grassroots refs are not getting help, players have no respect but this issue runs deeper than just football...
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@turner14guvnor) reported
@SkySportsPL @SkySports Don’t see why fans would waste money going to games when lockdown ends. Won’t have a clue what’s going on and won’t be able to celebrate a goal properly. Glad my team are going back to the championship. Prem football has become a bad joke #var
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Gary Stephen
(@GaryAStephen) reported
@SkySportsPL @SkySports Football is dying this season not down to hooligans, high prices of tickets or TV saturation. It is done to VAR, men in grey suits who haven’t played the game and an official in Stockley Park. RIP
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Steven Bishop
(@bigbish1885) reported
@SkySportsPL @SkySports **** off VAR ☹
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Stu
(@StuPope07) reported
@SkyHelpTeam This just links me to different troubleshooting issues. I need to know how to fix. Does the box need to be replaced? I can’t keep unplugging each time.
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Keiran Parker
(@parker_keiran) reported
@SkySportsPL @SkySports Them lines are offside never mind the player
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OncewasPunk
(@Lines2theliving) reported
@var_cancel @SkySportsPL @SkySports The rule is stupid not VAR.
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Steve Brown
(@StevenBMedia) reported
@SkySports Not a problem. Champions don't need a guard of honour whatever the league. The trophy is enough...
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Martin Nicholls
(@marv_ellous83) reported
@SkySportsNews @SkySports Nothing against Parker but this is a step down for Chisora.
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Chris May #BLM 🇵🇸🟨🟥
(@nameschrismay) reported
@wmaxxw @SkySportsPL @SkySports I know poor ****** lmaoooo
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Stephan
(@st_prm) reported
@bombhead1977 @SkySportsPL @SkySports his head anyway was in offside, so it is offside, even by old, normal rules. VAR isnt a problem