Sky Outage Report in Surrey, England
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The latest reports from users having issues in Surrey come from postal codes RH5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surrey, England
The most recent Sky outage reports came from the following cities: London, Guildford, Croydon, Mitcham, Surrey, Weybridge, Carshalton, Woking, Crawley, Leatherhead, Walton-on-Thames, Godalming, Surbiton, Sutton and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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Jack Tomson
(@JackTomson2) reported
from
Godalming, England
@SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
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Bigdai🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
@SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GlasgowBlue
(@IainMac2209) reported
@SkySports this new offside rule of not flagging until the play comes to an end is a joke. So stupid
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Gricey
(@Gricey544) reported
@skysports any chance it could be a good save and not just Liverpool’s strikers been ****!! Why not try and be a bit more balanced!!!
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ScottLUFC💛💙
(@ScottLUFC2) reported
@Scott20312545 @SkySports They can both **** off out of this league. Both offer nothing. Would rather keep the blunts and send Burnley down with them.
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ᖶᗩᑎᐯιᖇ🔴🥷🏾
(@txnvir_ahmed) reported
@SkySports Ole with the same type of reaction but always seems to get stick. Both teams were equally as bad.
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Carlos B
(@Gone4ABurtonuk) reported
@SkyHelpTeam If I cancel my subscription and my gf starts a new one, will she be able to keep the equipment?
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Danny Lomax
(@DanielLomax1) reported
@SkySports Glad Ole hasn't just brushed this off and not commented. United have had a few games decided on bad calls against them since Lampard and Klopp spoke.
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John lewis
(@Johnlew95593438) reported
@Benjami96700155 @SkySports And the excuse next time will be.....the best team won, thats what counts...the old guard of players, who are not even playing club rugby is the problem....if you think that England were robbed, then you are deluded.
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Clare
(@CjLakin) reported
@SkyHelpTeam Well we have the Sky q box in my bedroom, and we have to use the sky q booster box to receive signal as my bedrooms go far away. But most of the time I have no signal at all, it just won’t work 😩😩😩. It’s driving me mad keep dropping
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Ben
(@BTD019) reported
@KarlThyer @SkySports Who is it today because they are awful ?
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aidancrosbie
(@aidancrosbie) reported
@KarlThyer @SkySports It’s awful isn’t it. The don’t even try to hide their bias at all.