Sky Outage Report in Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surrey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surrey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (50%)
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Internet (32%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surrey, England
The most recent Sky outage reports came from the following cities: Croydon, London, Carshalton, Woking, Cranleigh, Hampton, Mitcham, Redhill, Surbiton, Crawley, Godalming, Horley, Staines, Epsom and Sutton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
||
| London |
Internet | |
| London |
Total Blackout | |
| Croydon |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surrey, England
Latest outage, problems and issue reports in Surrey and nearby locations:
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HORIZON STAN ACCOUNT
(@Projie79) reported
from
Croydon, England
@SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.
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Kate Davies
(@k8tyDavies) reported
from
Worcester Park, England
@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheChronoStar ⭐
(@maverickimby) reported
@SkySports I will be there to support
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Hilde Franciscus
(@HildeFranciscus) reported
@SkyUK Hi, I have Sky ultimate package with Sky Stream and Netflix. I had Netflix before I joined Sky and linked it when I got Sky Stream. Will it go back to being separate Netflix without losing my account when I cancel my whole package? Do I give 14 or 30 days notice to cancel?
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Samantha Joy
(@samvj88) reported
@SkyUK hi, is there an issue with mobile calls this morning? Can’t make or receive anything
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Nick Gosney
(@NickGosney) reported
@SkyHelpTeam Hi I'm here again on social media and email due to the appalling call centre service again. As a so called 'valued platinum customer’ of over 10 years with you I am appallingly treated on the phone...again. Shall I start a thread?
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Charlie H.
(@cambrosia3) reported
@SkySports Beirne lucky to be anywhere near that team as is Curry. Morgan, Chessum and VdF unlucky. What has Itoje actually done to merit inclusion, he was a poor call as captain tbh.
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The Welsh Bull⚡️🔋
(@TheWelshBull) reported
@SkySports With bias aside I really feel Jac Morgan can feel a little bit hard done by he's been huge so far and the guy never has a bad game. Hope he gets his opportunity in Melbourne. Good luck to all the boys let's gets #Lions2025 #LionsTour #lionsrugby
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Paul Palpatine
(@Magman55) reported
@SkySportsPL Hope our fans l kick Skysports into touch and cancel their subscription after putting this shite out. Deliberately agitating to unsettle the player and the #NUFC fan base. @SkySports_Keith @PeteGravesTV
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phil dampier
(@phildampier) reported
@SkySportsNews @SkySports just can’t help themselves can they? #TheOpen Too many stats and graphics cluttering up screen. Why a leaderboard taking up large part of screen after three holes?! Let’s watch the golf!
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Michael King
(@MKmajor) reported
@Utddoja Most united fans want Rashford to stay but to come with energy and try. Skysports should never have aired this.But they are part of the people wanting united ruined so they will do everything in their power to show united are a mess ..
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HarveyElliottSmith
(@NotoriousPHD_) reported
@Pugatron1000 @dunntoon @SkySports What you said, as I said, wasn't worth saying. But you said it anyway. Alas. And as I also said, you can't help yourself and feel that something must be said even if what you think needs to be said is, as has been said many times here already, banal and redundant shite, all said.