Sky Outage in Stapleford, Nottinghamshire, England

@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡

@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.

Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

@SkyHelpTeam just had a panicked call from my Mum to say she has no phone or broadband! We are in Loughborough HELP!

@davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!

@SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.

@SkyHelpTeam @SkyUK Hi, I want to remove a package from my tv subscription but it won’t let me do it online, it says I need to call. When I call it always says the wait is at least 20 mins. Not great service!

@SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!

@SkyHelpTeam Need a direct number to cancel.

@SkyHelpTeam Every time I record anything it fails then I can't get any TV signal! Ridiculous! No more secret dms!chased round in circles! Just sort it asap! Pissed off!!!

@SkyUK y is your WiFi so shit

@SkyHelpTeam my broadband appears to be down. I’m unable to diagnose much as I’m ill in bed but it looks like a DNS related problem.

@ChaplinJamie @SkySportsNews @Basfordutdfc I never get SkySports seeming apathy to none EPL or CL stuff. Log on to the app, no names in foreign game listing, no badges. In the age of the internet it's hardly difficult to populate that. They can employ me to do it happily.

@SkyHelpTeam what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

@SkyUK what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

Someone please sack Graeme Souness off of Sky sports he’s full of Shit. Awful pundit if salah did that challenge it not even a challenge and it’s not malicious @SkySports #SkySports #united

@SkyHelpTeam why the hell do I pay over £60 a month when I can’t watch sod all on tv as your service is crap

@SkyUK just cancelled sky after over 10 years after having an awful broadband service for the last month. They v kindly did offer an upgrade for £50 or a service engineer to come round for £60. Good riddance

@SkySports Your red button service is garbage.

@SkyHelpTeam do you really think it’s acceptable to charge £40 for a call when we were on hold for an hour and never transferred through to anyone. #joke

@SkyUK @SkyHelpTeam cancel my account please

The only problem with @SkySports red button matches. Is it looks like Fifa 07 graphics. #NFFC #AVFC

@SkyHelpTeam I would very much like to know why my#sky bill hase gone from £18 to £40 a month now! This is extortionate! If you don’t give me my deal back I will be leaving sky for good! I am a valued customer and have been with sky for over 4 years now!

**** @SkySports Bunch of *****. #NFFC #DCFC

***** horrible Leeds scum. They should be ashamed after knowingly cheating to get a result against @NFFC Kemar Roofe confirmed live on @SkySports he knew he'd handled the ball for his "goal". Deserves a lengthy ban @SkyBetChamp @FA #NFFC #ForestTilliDie

@SkySports do you actually pay these idiots for covering EFL games, I mean seriously, Prutton just called Forest Middlesbrough 🤔. Rosenoir speaks sense but Goodman on commentary makes me want to cancel my subscription.....seriously 😡

@SkyUK your internet is shit.

@SkyHelpTeam is there a problem with Yahoo Mail? I can receive but not send at the moment. Not sure why

@craigest1979 @SkySports @SkyOne So true. Got rid of the movies based on repeats got bt sport and amazon. I support forest so only good thing is the red button this season for all the midweek games but you’re right it’s overpriced essentially

@SkyUK on Twitter are shit, their problem solver is shit as it had a problem, their Facebook chat is shit, their telephone helpline is shit. Yet I bet if I cancel everything with them because they are shit I’ll be charged for their shitness. 1/2

@SkyUK Internet is utter shit, don’t waste your time and money, look for a better service!

@SkyUK Internet is utter shit... end of story. Don’t waste your money and look for a better provider.

@SkyHelpTeam your Facebook chat customer service facility is a waste of time isn’t it? Been waiting for 2 hours for a response now.

@SkySports can’t you get a better conmentater than Andy Hinchcliffe? Awful!

@SkyHelpTeam Are there e mail problems in NG16 area Nottingham . Has not worked for over 24 hours thank you

Waiting for @SkyUK to be installed, and been told firstly they was stuck on a job, and now they’ve broken down! #SomeonesLieing #NewCustomer #LostCustomer

@skyhelpteam so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped without solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyHelpTeam so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped with solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyUK so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped with solving my problem and has been AWOL for 24 hours now. Not good enough.

@nickmellor35 @SkySports @NFFC Yes. He's a biased idiot. Hates us

@SkyUK.. Do you have any plans to upgrade the Sky Q Mini box so that they can also be connected to a UHD TV.. Cause the whole "fluid" viewing went out the window when we upgraded our main TV cause the mini boxes don't support uhd..

Strange how @virginmedia would rather lose an existing customer to @SkyUK than match the deal they offer to new business @UKTV @davechannel @taskmaster see you again soon

@SkyHelpTeam Poor attitude 21 st century and a shower of rain disrupts signal for last 6 hours

@SkyHelpTeam diabolic service no proper signal all day Keep dropping in and out with blurred sound What other business would have all team on staff training all one day,thus causing 1 hour delays to reply to phone call. Treat us like mushrooms KEEP US IN THE DARK & Feed us crap

@Stepoversam @SkyHelpTeam @SkyUK Absolutely agree Steve Trying to get through Telling customers all staff on customer trading Thus be at least 45 minutes minimum

@SkyUK I am currently a Virgin media customer but thinking of moving to Sky. How soon could you do the installation?

@SkyHelpTeam unable to log in and been waiting for a call back for two weeks contact me so I can resolve this issue.

@SkyHelpTeam it's been over 8 hours and you still haven't replied to the below. Your motto is 'believe in better' and, ironiclally, we all believe you can do better in this situation...help her out 👇👇

@SkyHelpTeam hi we have been struggling with both of our sky q boxes to connect to our network. Now my phone laptop and playstation are all connected what is wrong with your boxes this is about the 4th time it's happened since we've had them

@skyatlantic @SkyUK I have problem with my internet,it is very slow and I’m paying for fibre (high speed one)but wasting my money as it is not good at all . Not a good company.

Coming up to 2 years with Sky. but i'm not an important customer because im not new!! @SkyHelpTeam

Just been told by @SkyUK that they can’t fix my TV box until 19th September, after promising to arrive this Wednesday and when they no showed then promised this weekend. £130 a month absolute joke service. Fuming

@SkyUK yesterday I spent an hour in the phone to uncover the reason for random extra charges. It was an error. Your rep apologised etc I paid my actual bill and left happy. My service is restricted today. Contacting via app or phone is only giving me access to a pay a false bill

@SkyUK after an hour on the phone yesterday with one of your people uncovering the reason random extra charges (an error) I paid what I owed and apologies were made. Today my service is reinstated and I can’t contact you via phone or app without first paying a bill I don’t owe.

@SkyHelpTeam STILL waiting on response from you regarding half of my accessories order missing. Messaged for help 12th August.

@SkySports @btsport .. why ******** do I wanna watch best premier league goals from 1993 or Man U v Galatasaray from 93/94.. when there’s live football on... Sort this shit out #whatamipayingfor #fuckintrashTV I want a refund