Sky Outage in Saint Mellons, Cardiff, Wales

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours in Saint Mellons, Wales

Sky Outage Chart in Saint Mellons, Cardiff, Wales

August 18: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(56.58%)
TV
(15.92%)
Wi-fi
(11.51%)
E-mail
(9.06%)
Phone
(3.61%)
Total Blackout
(3.31%)

Sky Outage Map Near Saint Mellons, Cardiff, Wales

The most recent outage reports and issues originated from Caerphilly, Blackwood, Cardiff, Newport, Treharris, Hengoed, Machen, Pontypridd, Bargoed, Barry, Llantwit Fardre, Taff's Well and Mountain Ash.

Caerphilly TV
Blackwood Phone
Blackwood E-mail
Cardiff Internet
Newport TV
Newport Internet

Sky in Saint Mellons, Wales Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Saint Mellons, Wales

Latest outage, problems and issue reports in Saint Mellons and nearby locations:
  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • thecountydoc thecountydoc (@thecountydoc) reported from Newport, Wales

    @SkyHelpTeam is there a problem in my area South Wales

  • sue_stowell Sue Stowell (@sue_stowell) reported from Machen, Wales

    @SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • Lowri_Amlwch Lowri Roberts (@Lowri_Amlwch) reported from Cardiff, Wales

    Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

  • ryanprice1927 Ryan Price (@ryanprice1927) reported from Llantwit Fardre, Wales

    Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

  • billybollox1980 Andrew Partridge (@billybollox1980) reported from Cardiff, Wales

    @TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

  • Max25143798 Max (@Max25143798) reported from Newport, Wales

    @robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice

  • votejonathan Cllr Jonathan Bishop (@votejonathan) reported from Taff's Well, Wales

    @afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

  • LShimumbi Lengg (@LShimumbi) reported from Cardiff, Wales

    @SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

  • martinhole31 Martin Hole (@martinhole31) reported from Caerphilly, Wales

    @SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem

  • bnfwlr1989 Ben Fowler ⚡ (@bnfwlr1989) reported from Cardiff, Wales

    Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • tobytyke69 Dave Briscoe 🐍🐻 (@tobytyke69) reported from Barry, Wales

    @SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.

  • ChrisEddy_7 Eddy (@ChrisEddy_7) reported from Llanyrafon, Wales

    After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.

  • missrdwilliams3 Rebecca Williams (@missrdwilliams3) reported from Newport, Wales

    @SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end

  • lovibond_matt Matt Lovibond (@lovibond_matt) reported from Risca, Wales

    Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports

  • MattNavarra Matt Navarra (@MattNavarra) reported from Penarth, Wales

    Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • RobertMoss1 Robert Moss (@RobertMoss1) reported from Weston-super-Mare, England

    @ahwpgapro @SkySports Totally agree Alan, sky are doing themselves no favours at all. Problem is though members expect it! It’s a nice to have for a golf club but doesn’t generate any income because people can’t drink any more so it is an expensive frill!!!

  • gwilymb1945 GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • EricArthurBlai4 Eric Arthur Blair (@EricArthurBlai4) reported from Weston-super-Mare, England

    .@SkyHelpTeam was due to have Sky broadband fitted on Feb 1st ... it is now March 25th & I just get fobbed off with you blaming @WeAreOpenreach If only @virginmedia coverd my postcode I wouldn’t have this problem ..

  • HannahVCW ☀️🏝Hannah🏝☀️ (@HannahVCW) reported from Clevedon, England

    @SkyHelpTeam hi, can’t seem to log into my account (says the service is down) and also my internet isn’t working! Help!

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • Jimbobeltom James Howe (@Jimbobeltom) reported from Barry, Wales

    @SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • VickyNannie Vicky (@VickyNannie) reported from Abercarn, Wales

    @duncanpoundcake @SkyUK @freesat_tv Best thing we did never looked back Sky is a rip off merchant

  • antheaking2 Anthea King School Dancing (@antheaking2) reported from Barry, Wales

    @SkyHelpTeam @SkyUK Ant technical problems in CF63 area please

  • MarkOneMusic Mark Green (@MarkOneMusic) reported from Weston-super-Mare, England

    @SkyUK why do we keep having to put the damn PIN in even when we’ve just finished an episode of a series and the next one is starting automatically #stupiduserinterface

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Cardiff, Wales

    @SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

  • deandoubt Dean Jones (@deandoubt) reported from Cardiff, Wales

    So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

  • NatalieHopkin2 Natalie 🐿🏴󠁧󠁢󠁷󠁬󠁳󠁿🦋🐺🦋🏴󠁧󠁢󠁷󠁬󠁳󠁿🐿 (@NatalieHopkin2) reported from Henllys, Wales

    The day just goes from bad to worse. Wake up with a huge faceache (I won’t say migraine but it’s sinus pressure) then helping someone to stop being taken for a ride, get home and bloody @SkyUK box not working. The attitude from the Asian call centre made me put the phone down 1/2

  • DjGiggsy Giggsy (@DjGiggsy) reported from Pontypridd, Wales

    @NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

  • missledwards2 Laura Edwards (@missledwards2) reported from Clevedon, England

    @SkyUK coax you in with good deals and service, and as soon as you’ve signed up, mess you about and the ‘service’ goes down the drain! #badcustomerservice #cancel

  • kazjasn Jason Massey (@kazjasn) reported from Cardiff, Wales

    @SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

  • charlalicia22 Charlotte Alicia Yeo (@charlalicia22) reported from Pontnewydd, Wales

    I am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE

  • Mavis_Davies9 Gareth Davies (@Mavis_Davies9) reported from Bargoed, Wales

    @thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

  • sowadally Stewart Owadally (@sowadally) reported from Cardiff, Wales

    @Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

  • jamesianosborne James Osborne (@jamesianosborne) reported from Cardiff, Wales

    @michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

  • robson_kev Weston_Jet_27 (@robson_kev) reported from Weston-super-Mare, England

    @SkyHelpTeam @SkyUK #shambles #broadband @EE #terribleservice #CustomerExperience #customerservice #ondemand #boxsets #sky #skytv over 5 & 1/2 hours I have been on line now trying to sort out a simple tv problem! 🤬😡 worst customer service experience ever!!

  • cdleaden Ciaran Leaden (@cdleaden) reported from Barry, Wales

    @chrisbarlow_mh @cineworld Totally agree. I have stopped going to cinema because of my hearing and rely ever more on subtitles. Not just cinemas however @SkyUK provides a totally unacceptable poor service for those of us with hearing issues @DeafInstitute

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • natie_lee ☆Naᵀα̍̍̊Lɪ̣̇e★ (@natie_lee) reported

    @SkyHelpTeam your standard internet package has gotten crap since you have been trying to push people into fibre optic. I wouldn't upgrade to fibre if the one I've got with you now is crappy.

  • markyboy77 Mark Cooper (@markyboy77) reported

    @SkySportsPL @SkySports Not clear and obvious for me, rodri goes down a bit too soft but any other day would have been given or reviewed, shame City are started to get a rep for going over easy! Best team in the league without needing to do that

  • Rugbychick83 💛🐝💙 Cath B 💙🐝💛 🇬🇧🇪🇺 (@Rugbychick83) reported

    So annoyed I missed the Catalan London game. Yesterday morning I checked the sports channels through the TV guide & no RL. Only to find out later it was buried on SS Mix which isn't listed with the SPORTS channels (wtf), so we missed it. Thanks @SkyUK & @SkySportsRL #rugbyleague

  • pang1966 Angelo Digiulio (@pang1966) reported

    @SkySportsPL @SkySports There must of been a sniper in the crowd, the way he went down

  • mark_curriemmc Mark Currie ⭐️⭐️⭐️⭐️⭐️⭐️ (@mark_curriemmc) reported

    If you work in the media and are employed to talk about Footie and can’t tell the difference between an issue with VAR versus a problem with the rules of the game (ie handball) then you should be ****** and off. All I’ve seen over the past 24 hours. Poor @SkySports @BBCMOTD

  • Oscar_AshleyOut Oscar Martinez (@Oscar_AshleyOut) reported

    @barryprior @SundaySupp @SkySports @neilashton_ @johncrossmirror @SamWallaceTel @Ian_Ladyman_DM Arsenal were really poor against us too. We looked the better team in the first half and if not for Bruce's mixup with the subs in the second half probably could have nicked a point.

  • jamesalanroe Alan Roe (@jamesalanroe) reported

    @SkySportsPL @SkySports Refs use to say I never see it now not me it’s var given it so another excuse for professional refs

  • GaryBuglass Gary Buglass (@GaryBuglass) reported

    @sliceofrice @SkyHelpTeam I've tried the text service, been waiting half an hour with nothing happening 😡

  • ginnymelons Lara 🤘 (@ginnymelons) reported

    @struthseeker72 @SkySportsPL @SkySports Def pen. This is where VAR falls down.

  • hollycammidge holly cammidge (@hollycammidge) reported

    @johndcuthbert @SkyHelpTeam Problem is they said that they send everything confirming it by email and have cooling off period so technically even if didnt explain on phone they have me hostage! 🙈 Last time I make any changes! 18 months and whole thing getting cancelled.