Sky Outage Report in Rowlands Gill, Gateshead, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Rowlands Gill, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Rowlands Gill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Rowlands Gill, Gateshead, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Chester-le-Street, Gateshead, Durham, Wallsend, North Shields, Blakelaw, Washington and Stanley.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Newcastle upon Tyne |
Internet | |
| Chester-le-Street |
TV | |
| Newcastle upon Tyne |
Internet | |
| Gateshead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Rowlands Gill, England
Latest outage, problems and issue reports in Rowlands Gill and nearby locations:
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Michaela Raine
(@RaineMichaela) reported
from
Newburn, England
What is that awful noise in the background of the Everton v liverpool game. @SkySports
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Tracy Maudsley
(@tracycyprus) reported
from
Birtley, England
@SkyHelpTeam An approximate 45 minute wait is not acceptable to cancel a part of my package when the customer should be able to cancel with one click online. Am guessing it’s because your call handler has a script to follow to try to persuade us not to drop sports pack (2/2)
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Nigel Simpson
(@S1mpson) reported
from
Durham, England
@BullmanJohn @SkySports @BBCSport Your right they have been poor but Sky are not helping, still better than watching cookery programs as that’s all that seems to be on nowadays
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carlpennington
(@pennas17) reported
from
Gateshead, England
@SkySports Idiot not even 2m
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adam featherstone
(@eponymousdrums) reported
from
Lanchester, England
@LeePuckrin @SkyBetChamp @EFL @SkySports Least you don’t support Sunderland fella! They’ve been ripped off the most.
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Tim Bellhouse
(@TimBellhouse) reported
from
Dunston, England
@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...
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Woody
(@Woodysimon1987) reported
from
Gateshead, England
@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Tried that, 3mbps - so unworkable. Even tried external omni antenna with 4g, still shite... it’s an Openreach issue I’m told...
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Gamer Nights Prudhoe
(@GamerBelsh) reported
from
Prudhoe, England
@SkyHelpTeam My Internet has been down since around six last night NE425DR area, do you know of any current problems? Done full resets in all in home equipment and swapped out micro filters etc it's like there's no signal coming in at all.
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Helen O'Leary
(@helenolearyx) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam second day my WiFi has stopped working, right in the middle of a work call again too. Please can you advise of the issue in NE21 area please.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx
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Chanise'shirley'
(@chazza_TW) reported
from
Chopwell, England
@SkyHelpTeam is there anyway to actually talk to someone? My grandma was thinking about switching to sky but she’s extremely frustrated because she can’t find who to contact about switching I’ve been all over the internet trying to help but I just keep getting pointed to FAQ.
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK BT... it’s the card in the cabinet which is the issue... Openreach have told me multiple times, no one wants to pay for a new one though they say
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Paul Kelly
(@paultkelly_) reported
from
Walker Gate, England
@SkyHelpTeam can’t login getting error 288 have tried chrome and edge
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Graeme Gilroy
(@wirehype) reported
from
Newcastle upon Tyne, England
@SkyHelpTeam ok so I’ve not had bbc2hd for months, this week my box keeps saying no signal, some channels come back after restarting box others don’t, I’ve reset 15 times in last 5 days which I’m sure you will agree is no on— help please oh and sometimes says card not read !
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam Your online diagnostics suggest that there’s a line problem
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@SkyHelpTeam I understand fluctuations, I’ve worked in telecoms for 20+ years, this is a cabinet (card) issue, it’s generating 20+ drop outs a day.... total loss of service, auto re boot etc.... it needs fixing or the transfer reversed without charges
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Graham Townsley
(@No9Legends) reported
from
Whitley Bay, England
@theinsidernufc @NUFCgallowgate This constant comparison is boring. I never had issue with Bruce getting job @SkySports it’s what I expect from ownership & their ambition. But hoping we may now have owners that are ambitious & want NUFC to be it’s best. In which case we would need to change.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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leopoldo Luque
(@roberth90762823) reported
@SkySports @tamsingreenway The problem is ladies want equal statues of sports were they are not competitive either. Golf, football, tennis etc. No problem with Snooker or darts if they compete on a level playing field .
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Steve Retallick
(@stevochels) reported
@SkyHelpTeam So I cannot safely protect my family online without being charged for it? That's not what I expect as a long standing customer. Surely you have options for families to be protected online? The shield does not work as it's an all or nothing? Working from home I need flexibility..
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Steve
(@Zeph74) reported
@SkyHelpTeam have been having problems accessing on demand services for the last couple of days. Was promised call backs that never happened. Sick of the bs lies from your ca advisors. Can I cancel my contract I've had enough ?
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Bradley
(@CatchesideSays) reported
Genuinely had more issues with @skytv and Broadband the couple of weeks we've been with Sky than we had with Virgin in the ~5 years we had with them. Just 17 months until we can switch back. @SkyHelpTeam.
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Marcia Bigg
(@marciabigg) reported
@SkyHelpTeam can you clear something up for me, if you have Sky q equipment, it is not owned by the customer it is "rented" is that right? If so, why would I need Sky protect as if there's a problem with my sky q box, surely as it is rented it is up to you to fix it?
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Shawberto
(@Muscovy101) reported
@SkySports I'll never understand why Dave and now Romeo, never break their ankle. It's literally flipped over (left)
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Alex 🇺🇸🇨🇺
(@CtRedLFC) reported
@SkySports Clippers were in such bad shape they had to wi twice
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Steve
(@Zeph74) reported
@SkyHelpTeam Nice customer service, so still not solving the problem but quite happy for a customer to leave after 12 years. Excellent. Virgin media here I come
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Fieldy
(@fieldy46) reported
@Eurosport_UK So annoyed at you #Eurosportuk I hate using "an app" that's why I've got a huge TV. Web is such a faff though a smart TV, one of the few reasons I keep @SkyUK is to watch all the LIVE bikes on my TV not a crappy phone or pc screen. Poor performance by your schedulers @MCNnews
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Steve
(@Zeph74) reported
@SkyHelpTeam Then why not offer further assistance? Why not look into the reasons why your staff have not rang back as they said they would. Or that I was told that there was a problem in the area when there isn't one with all my neighbours. The customer service so far has been abysmal.