Sky Outage Report in Horwich, Borough of Bolton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Horwich, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Horwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Horwich, Borough of Bolton, England
The most recent Sky outage reports came from the following cities: Preston, Blackburn, Manchester, Bolton, Bury, Wigan, St Helens, Skelmersdale, Salford, Burnley, Rossendale District and Prescot.
| City | Problem Type | Report Time |
|---|---|---|
 Preston |
Phone | |
| Blackburn |
Wi-fi | |
| Blackburn |
Internet | |
| Blackburn |
Total Blackout | |
| Manchester |
Internet | |
| Blackburn |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Horwich, England
Latest outage, problems and issue reports in Horwich and nearby locations:
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dorothy daggers
(@DAGGS114) reported
from
Leyland, England
@SkyHelpTeam you offered me as a VIP customer movies for a reduced price of £9 you have chsrged me £19 and you have took the money today please amend my account
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Bre Lonsdale
(@BreLonsdale) reported
from
Bury, England
@SkyUK hi I am unable to get through to speak to someone from your customer service team. Today I have had my sky dish fitted and we are extraamly unhappy with the way the wires have been positioned down the front of my house. Please can you contact me ASAP as we need to engineer
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angela whitehead
(@angelw76) reported
from
Manchester, England
@SkyHelpTeam please help, over a month with poor connection unable to get through either on the phone,or being sent round in circles with self help .unable to book an engineer on line, paying for an unusable service !
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John Trew Over The Cuckoo's Nest
(@NewTrew) reported
from
Salford, England
@Yaserlfc2 @KA281183 @SkySports All football should be null and void. It's stupid to try and carry on
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Lee Turner
(@LeeTurn71) reported
from
St Helens, England
@SkySports Vettel and Hamilton never going to happen .
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Gareth Chidgey
(@GarethChidgey) reported
from
Haydock, England
@SkyUK @SkyHelpTeam I have no way of contacting you. You have booked an engineer to come out and fit my box tomorrow without checking if I’m available... I’m not! I’d appreciate some help
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Nafisa
(@1Nafisa) reported
from
Bolton, England
@SkyHelpTeam having issues with other my sky Q box! Picture keeps freezing and sounds disappears. Restarted the whole lot and problem still persisting!
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Riccardo Fantauzzo
(@rfantauzzo) reported
from
Bury, England
@SkyHelpTeam Help please
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mboddymcfc
(@mboddymcfc) reported
from
Rawtenstall, England
@Bunglepaul @marcoalessi I know, just a bit. All I hear though is Liverpool this, Liverpool that.... nothing about the other clubs in the relegation zone or lower leagues. skysports are the worst for it! Every time you switch it on it’s like lfctv
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Kim F
(@kimfowles10) reported
from
Salford, England
@SkyUK @SkyHelpTeam I really need to speak to somebody about my current package. I had offers which have ran out & am unable to cancel things online it says phone but as I’m not a key worker or vulnerable I can’t call!!! I have been a customer for over 20 yrs!!!
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David Martin
(@stormscrazydave) reported
from
St Helens, England
@SkySports That's more of a class issue than race... Few state schooled players compared to public school
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🇪🇺 🇬🇧 Ruth 🇬🇧 🇪🇺
(@theoofoof) reported
from
Bolton, England
@SkyHelpTeam It really is unacceptable that the wind causes my satellite signal to disappear! Especially given the amount you charge!
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Alex smart
(@alexsmart1994) reported
from
Horwich, England
@SkyHelpTeam have the worst customer service I have ever spoken to, the staff is so rude and talk to you like your dirt on the bottom of your shoe, wouldn’t recommend anyone to sign up and be a sky customer, horrible attitude, wouldn’t even recommend joe fritzel to them 👌💦
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Bre Lonsdale
(@BreLonsdale) reported
from
Bury, England
@SkyHelpTeam hi I am unable to get through to speak to someone from your customer service team. Today I have had my sky dish fitted and we are extraamly unhappy with the way the wires have been positioned down the front of my house. We need the engineer to come back and change it
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@Barry11176389 @LaLigaTV @SkyUK @PremierSportsTV I am having the same problem. Just cancelled by D.Debit. They should ring me now.
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rblackjnr
(@rblackjnr) reported
from
Appley Bridge, England
@SamPenno_MUFC @Bunney_91 @SkySports @ManUtd Yes, factually correct - but it is still in very poor taste - as it’s not a new phenomenon it’s been around since Championship Manager. Bad timing especially when @SI_games gave nearly a month of free play to all at the start of this pandemic... #MUFC it’s us the fans that suffer
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Kris & Janet Shenton
(@kjshenton) reported
from
Urmston, England
absolutely shocking customer service from @SkyUK. My elderly parents haven’t had sky tv since moving on 28.2.20 but have been charged full price, being fobbed off all the time 👎👎👎
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
@Darth_Vivid @virginmedia @bt_uk @TalkTalk @SkyUK It would be nice to get 100mb once. Never even had half of what we pay for. Wonder what @Offcom make of that...
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rblackjnr
(@rblackjnr) reported
from
Appley Bridge, England
@SkySports @ManUtd this is so poor! You have done some good stuff during this Covid crisis.. but this is so petty and unnecessary! #MUFC #embarrassing please see sense!
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angela whitehead
(@angelw76) reported
from
Manchester, England
@SkyHelpTeam For over a month I've been trying to get help, cant book an engineer online , can no longer use the messaging service ,being sent round in self help loops with no resolve,and I'm now 31 minutes into being on hold.over a month,with suboptimal service ,Simply not good enough !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Annelien Bass
(@annelien_bass) reported
@SkyHelpTeam No, I didn’t do the order. I was distraught as I was forced to speak to someone - who couldn’t give an explanation - rather than updated via my account. And as I’m losing out on £135 in vouchers and cashback, on top of the problems and delays I have faced, I won’t be joining Sky.
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Afton Leverton
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam hi, I returned my broadband to you on the 7th December. I’ve had a text about returning it and the charge. I have proof of postage. Can someone help please
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Karen B
(@KAB_78) reported
@SkyUK @SkyHelpTeam @WeAreOpenreach Day 14: no internet. Issue with fibre on street. Needs an engineer who is off sick. No idea when they will be back. So only one engineer in the south east who can handle the job? Unacceptable. Home alone with two kids for Xmas here. 1/2
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Tom
(@th0masr1chards) reported
from
Beverley, England
@SkyHelpTeam I’ve tried everything online and used a virtual assistant but that was next to useless. This is the 2nd time I’ve had trouble with sky in the last month. £52 a month not to be able to use the full service
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Lynsey C
(@lynsey274) reported
@OpenreachHelp hello - have you all gone home early for Xmas ??? !!! no response whatsoever to two messages from me - DREADFUL CUSTOMER SERVICE !!! thank god @skyhelpteam have been more able to provide some answers
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ALAN EASTWOOD OBE.
(@Eastwood1A1) reported
@skysportscricket @SkySports @SkySports IF Your UK studio host has a physical problem I apologise. If not whilst his guests sit up he slouches cross legged all the time. He needs a shake.
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Mr Beeeeeeeee
(@Budgejb) reported
@SkyHelpTeam why has Sky's service to customers gone downhill rapidly. Cant speak to anyone about the broadband outage for the last three days as you cut the call off. Cant get a reply on here, and no updates as to why its down or when it will be back up.
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IanK
(@IFK27) reported
@SkyHelpTeam is there a problem with some channels in GTR Manchester region? All Sky branded channels and Channel 4 down due to “no signal” but BBC, MTV, Discovery fine?
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Dave Lewis
(@djlwolves) reported
@SkyHelpTeam They’ve advised me that they can’t locate my box and have kept me on hold for 1-1.5 hrs each call then asked me to pay again 🤬 if that was my 20 year customer I’d be giving them free sky for a year not asking them to pay again!
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AccyGaz ⚽️🏏
(@AccyGaz) reported
@SkyHelpTeam hi guys, as an existing customer is it possible to add sky cinema on to my TV package for just one month? Or do I have to sign up to an 18 month contract?