Sky

Sky Outage Report in Hetton-Le-Hole, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hetton-Le-Hole, Sunderland, England 12/10/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Hartlepool, Gateshead, South Shields, Chester-le-Street, Sunderland, Durham and Boldon Colliery.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomHartlepool TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomGateshead Internet

Community Discussion

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Sky Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    Already rang @SkyUK about the internet not connecting and then it being slow. It then worked for an hour 😡. Having to use my phone to watch tv because you can’t use the sky apps as they’re buffering and numerous internet not connecting messages!

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam am having signal problems. Am wondering if the current heatwave has anything to do with that or any known problems in Sunderland area

  • NormanDempsey5 Norman Dempsey (@NormanDempsey5) reported from South Shields, England

    Did any1 else's TV skip/jump our 2nd round #EFLCup draw I heard Accrington take on Newcastle And I'm sure it was a team with R as it skipped and now the screen says tranmere Wtf @NUFC #nufc @SkySports

  • David_Peel David Peel (@David_Peel) reported from South Shields, England

    @SkySports Piss poor

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • DoddsJamie JamieEric (@DoddsJamie) reported from Washington, England

    @SkySports some1 give @jamieredknapp8 a hand shake for basically telling neville he's talking **** again !!!! What's fixing the stadium gunna do to what's going on on the pitch !!!

  • JoshGib76204214 Josh Gibson (@JoshGib76204214) reported from Ferryhill, England

    @GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on

  • ICEKOP JFT97 Jeff Iceton (@ICEKOP) reported from Peterlee, England

    Oh #martintyler you ignorant prick. @SkySports sack this idiot immediately!!!

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • MichaelLane15 Michael Lane (@MichaelLane15) reported from Seaham, England

    @theawayfans Got to wait until tomorrow thanks to #skysports stupid KO time as well!

  • KevBee83 Kevin Bee (@KevBee83) reported from Sunderland, England

    @SkyHelpTeam is there any issues with skymobile in sunderland area?? My service past 2/3 has been rubbish??

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    Never warched anything as staged and rehearsed as #tournamentofhouses @SkyUK #skymax such a disappointment for my kids its all american. Howay Dame Mirren. Your better than this #turnedoff

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • ScooterRiderFMX 🏳️‍🌈 #ImArnieWhoAreYou? 🏳️‍🌈 (@ScooterRiderFMX) reported from Sunderland Bridge, England

    @SkyHelpTeam I’ve done all that and it’s on off on off how about I cancel my direct debit till u sort it ?

  • pauljacques83 Paul Jacques (@pauljacques83) reported from Sunderland Bridge, England

    The update to the @SkySports app is ****

  • Alfresko3 Alfresko (@Alfresko3) reported from Langley Park, England

    @SkyUK Sky is crap. Same adverts over and over and over zzzzź.

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…

  • aliciagraceee Alicia Clayton (@aliciagraceee) reported from Newburn, England

    @SkyHelpTeam Yes I did all of that and today it’s the same issue. So slow and saying technical issues now. My skyq mini box hasn’t worked for three weeks and won’t connect either. The advisor said it was a fast connection but the messages on screen and buffering tell a different story.

  • BarryStevens75 Barry Stevens (@BarryStevens75) reported from Hartlepool, England

    @SkyHelpTeam any issues in Hartlepool North East tonight, my broadband has gone down

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mralexbarker Alex Barker (@mralexbarker) reported

    @SkyHelpTeam Android Samsung phone but just search 'Sky Sports App' on twitter and you will see that my device is not the problem. The 'watch live' part of the app has been down most of the day for a lot of people.

  • robib002 Ben Robinson (@robib002) reported

    @MattyB6 @SkyHelpTeam I'm having the same issue - what's going on with the app - anything I can do to solve it?

  • tim_blandford Tim Blandford🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@tim_blandford) reported

    Made the mistake of watching a film on sky showcase. The volume of the film is so low you turn the tv way up and then the adverts are blaring. Come on @SkyUK sort it out. Really poor.

  • _JadeDB_ J α d e 🇺🇦 (@_JadeDB_) reported

    @liamstephen_ @SkyHelpTeam Our WiFi is incredible, have no issues at all. We only got sky glass because our TV broke and we were ordered the upgrade so just made sense. Wish we hadn't bothered, it's like living in 1998

  • davidpick1987 David Pick (@davidpick1987) reported

    @LawesDisorder @SkySports That’s 100% it. There’s a possibility (that was unthinkable 2 months ago) that we could finish top 10. That would be a top 6 second half to the season. Almirons agent said this summer would be “transformative” at Newcastle. That will help.

  • liamstephen_ 𝘓𝘪𝘢𝘮 🧣 (@liamstephen_) reported

    @_JadeDB_ @SkyHelpTeam We were gonna get it but we know how awful Sky connections can be, Sky Go is horrendous and we have v good wifi

  • SimonC06932185 Simon C (@SimonC06932185) reported

    @GNev2 @SkySports Like Ole gunnar solskjaer you refuse to criticise Harry Maguire as bad as he gets, even when it's staring you in the face

  • Snoopcreature1 SnoopCreature12 🇺🇦 (@Snoopcreature1) reported

    @SkyHelpTeam when will you fix the sky sports app

  • Spider53240517 Spider (@Spider53240517) reported

    @SkySportsRugby @EnglandRugby @SkySports Wtf is nt Mike playing in the England team makes no sence to me the man has it all. Everything england are lacking rite now. Although we were very un lucky today v the irish 82 sec red card didn't help but had um worried til 72nd min great effot.

  • JohnnyIsDead_ Johnny Is Dead 🇬🇧❤️🇺🇦 (@JohnnyIsDead_) reported

    Any news about the internet being down in Blackpool yet, @SkyHelpTeam ? Any other Blackpool residents still having problems? It’s been about a whole week with no information and no net. Tried @OpenreachHelp but their DM bot is useless