Sky

Sky Outage Report in Hetton-Le-Hole, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hetton-Le-Hole, Sunderland, England 10/31/2025 04:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Durham, Gateshead, Sunderland, Bishop Auckland and Jarrow.

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City Problem Type Report Time
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne TV
United KingdomNewcastle upon Tyne Total Blackout
United KingdomNewcastle upon Tyne TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck ..

  • TimBellhouse Tim Bellhouse (@TimBellhouse) reported from Dunston, England

    @SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app...

  • jonridley87 Jon (@jonridley87) reported from Hetton-Le-Hole, England

    Looking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man

  • tempersmith shaun smith (@tempersmith) reported from Gateshead, England

    Awful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ?

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    Why won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough.

  • Tdal1369 Anthony A Dalzell (@Tdal1369) reported from Washington, England

    @SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league...

  • wjc_14 Will (@wjc_14) reported from Durham, England

    It’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so.

  • helenolearyx Helen O'Leary (@helenolearyx) reported from Blaydon-on-Tyne, England

    @SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options

  • GaryAPhilipson Gary Philipson (@GaryAPhilipson) reported from Sedgefield, England

    @SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority

  • Woodysimon1987 Woody (@Woodysimon1987) reported from Gateshead, England

    @JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out...

  • philwalton2 philsy (@philwalton2) reported from Gateshead, England

    @SkySports That's next June for ***** sake! If this **** is still about were well ******!!

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    @SkyHelpTeam i wanna cancel my sports

  • emi_rowe Emily Rowe (@emi_rowe) reported from Newcastle upon Tyne, England

    @SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔

  • leehal Lee Halbert (@leehal) reported from Durham, England

    @SkyHelpTeam A thumbs down for that ‘added’ feature!

  • OohAwful Kirst (@OohAwful) reported from Sunderland Bridge, England

    @SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ?

  • the_fatman61 Will Grigg scored yet? (@the_fatman61) reported from Washington, England

    @LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx

  • wjc_14 Will (@wjc_14) reported from Durham, England

    The new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡

  • Earlosnicho Earl Nicholson (@Earlosnicho) reported from Blaydon-on-Tyne, England

    @England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Peachey_peache peache (@Peachey_peache) reported

    @SkyHelpTeam When I do this Jason, it leads me round in circles with no actual help. There is never a clear way to contact sky, it’s a con- to get people who want to leave, to give up. I’m not giving up. No simple email, nor phone number. It’s a joke. Sky are so slimy.

  • Tunnelfan51 prdedman@hotmail.co.uk (@Tunnelfan51) reported

    @SkyHelpTeam @DougMacbeth Sky is crap

  • JCrysell1 James Crysell (@JCrysell1) reported

    @SkyHelpTeam Same thing happening to me and can’t get through to speak to someone. You e clearly got an issue that need sorting

  • NiSaBulaVinaka Julz🐝 (@NiSaBulaVinaka) reported

    @alisutherland1 @SkyHelpTeam I've had issues since the update too. Currently unable to access the app via Sky box or watch shows on my mobile via the Discovery+ website. 😢

  • Inhindsighyt Evolution 🇳🇬 (@Inhindsighyt) reported

    @kevin23720470 @nwanneka_omeche @SkySports You’re out here chatting rubbish and I’ve never seen an English person struggle so much at speaking English.

  • jmeweston Jo Weston (@jmeweston) reported

    @CowpeJuan @SkyUK On Friday, I was told that I'd already had my incentive when I joined before, so why would they offer me another incentive now on renewal? I raised the "new and old customers being offered the same" splashed all over the ads and he just ignored it, so I am raising a complaint.

  • MikeMikemufc Panther (@MikeMikemufc) reported

    @SkyHelpTeam Yeh,it's absolutely stupid making it so hard to get,I've given up as have many others

  • Peachey_peache peache (@Peachey_peache) reported

    @SkyHelpTeam my broadband had never worked properly. Over the entirety of my contact it has been terrible. I want to leave. I want out of my contract.

  • Redpolitics Stuart Thomson *Public Affairs* (@Redpolitics) reported

    @SkyHelpTeam real broadband issues but service checker says it’s fine. It isn’t. Any issues in #N2? What can we do?

  • MuhammedSoofi2 Muhammed Soofi (@MuhammedSoofi2) reported

    @SkySports Massive congrats for Forest. Really are a big club and big support. Not the plastic ones who jump on the premier league band wagon.