Sky Outage Report in Hetton-Le-Hole, Sunderland, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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            Internet (60%) 
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            TV (16%) 
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            Wi-fi (13%) 
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            Total Blackout (5%) 
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            E-mail (3%) 
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            Phone (2%) 
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Boldon Colliery, Chester-le-Street, Durham, Gateshead, Sunderland, Bishop Auckland and Jarrow.
| City | Problem Type | Report Time | 
|---|---|---|
| Wi-fi | ||
| Internet | ||
| TV | ||
| TV | ||
| Total Blackout | ||
| TV | 
Community Discussion
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Sky Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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 Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England@SkyHelpTeam my WiFi is not working (again!). In Newcastle upon Tyne. Tried connection diagnosis and no luck .. 
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 Tim Bellhouse 
    (@TimBellhouse) reported 
    
        from
            Dunston, England Tim Bellhouse 
    (@TimBellhouse) reported 
    
        from
            Dunston, England@SkyHelpTeam is there an issue with the mobile area of my account? Trying to activate a sim but just a blank page. Tried 2 browsers and via the app... 
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 Jon 
    (@jonridley87) reported 
    
        from
            Hetton-Le-Hole, England Jon 
    (@jonridley87) reported 
    
        from
            Hetton-Le-Hole, EnglandLooking forward to not seeing a second of Liverpool or Leeds’ celebrations. No doubt the skysports wankfest will be unbearable. 30 years of hurt of Liverpool, **** off man 
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 shaun smith 
    (@tempersmith) reported 
    
        from
            Gateshead, England shaun smith 
    (@tempersmith) reported 
    
        from
            Gateshead, EnglandAwful won’t last, another master stroke by @SkySports @JeffStelling wasted on that show to good for it time to jump ship before we all go to btsports or bbc1 shocking #gillettesoccersaturday 
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 Gary Philipson 
    (@GaryAPhilipson) reported 
    
        from
            Sedgefield, England Gary Philipson 
    (@GaryAPhilipson) reported 
    
        from
            Sedgefield, England@SkyHelpTeam Can you send an engineer to find out why ( everyday) the main Q box loses signal? Seriously every day! It’s taken 3 hours to get this to reconnect. Surely that’s unacceptable ? 
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 Gary Philipson 
    (@GaryAPhilipson) reported 
    
        from
            Sedgefield, England Gary Philipson 
    (@GaryAPhilipson) reported 
    
        from
            Sedgefield, EnglandWhy won’t you fix my sky box @SkyHelpTeam we pay you a fortune a month and because we ain’t in a high risk group you won’t speak to us! Time and time again we lose signal. This isn’t good enough. 
- 
                
 Anthony A Dalzell 
    (@Tdal1369) reported 
    
        from
            Washington, England Anthony A Dalzell 
    (@Tdal1369) reported 
    
        from
            Washington, England@SkyHelpTeam please help, I’m having real trouble getting into my account online, it’s telling me my account is closed when obviously it’s not, I need to change my package and need to adjust my payment date 
- 
                
 Jase ⚫️⚪️ ♿️ 
    (@jasonhebron) reported 
    
        from
            Blaydon-on-Tyne, England Jase ⚫️⚪️ ♿️ 
    (@jasonhebron) reported 
    
        from
            Blaydon-on-Tyne, England@jimmacquarrie @JohnPaulSmyth1 @SkySports Although I have to say the 1st penalty never was, it was a really harsh decision but you get those for & against you in this league... 
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 Will 
    (@wjc_14) reported 
    
        from
            Durham, England Will 
    (@wjc_14) reported 
    
        from
            Durham, EnglandIt’s a regular thing now that @SkyHelpTeam rip me off but I guarantee they’ll never get another penny off me. I’ve been paying full price for @SkySports whilst they’ve been giving it away for free. I don’t think so. 
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 Helen O'Leary 
    (@helenolearyx) reported 
    
        from
            Blaydon-on-Tyne, England Helen O'Leary 
    (@helenolearyx) reported 
    
        from
            Blaydon-on-Tyne, England@SkyHelpTeam please could you advise when your broadband will be up and running? It has been down in my area for the past 2 hours and I am trying to work from home. Have tried all troubleshooting options 
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 Gary Philipson 
    (@GaryAPhilipson) reported 
    
        from
            Sedgefield, England Gary Philipson 
    (@GaryAPhilipson) reported 
    
        from
            Sedgefield, England@SkyHelpTeam We do this on a daily basis! My wife is practically a sky engineer! Self taught. There’s no signal so it says. We rang to get help as all we normally do fails. You then pied us off on the phone for not being high priority 
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 Woody 
    (@Woodysimon1987) reported 
    
        from
            Gateshead, England Woody 
    (@Woodysimon1987) reported 
    
        from
            Gateshead, England@JaseMac1986 @SkySports And this is why they're not arsed about letting their customers down. They're like Mike Ashley, they know they can do what they want and they'll be endorsed by enough paying customers to keep them going. Seriously, £50 a year and I can sort you out... 
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 philsy 
    (@philwalton2) reported 
    
        from
            Gateshead, England philsy 
    (@philwalton2) reported 
    
        from
            Gateshead, England@SkySports That's next June for ***** sake! If this **** is still about were well ******!! 
- 
                
 Gareth Miller 
    (@geemiller71) reported 
    
        from
            South Shields, England Gareth Miller 
    (@geemiller71) reported 
    
        from
            South Shields, England@SkyHelpTeam i wanna cancel my sports 
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 Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England Emily Rowe 
    (@emi_rowe) reported 
    
        from
            Newcastle upon Tyne, England@SkyHelpTeam No broadband in NE1! But my account says no issues in my area? 😩🤔 
- 
                
 Lee Halbert 
    (@leehal) reported 
    
        from
            Durham, England Lee Halbert 
    (@leehal) reported 
    
        from
            Durham, England@SkyHelpTeam A thumbs down for that ‘added’ feature! 
- 
                
 Kirst 
    (@OohAwful) reported 
    
        from
            Sunderland Bridge, England Kirst 
    (@OohAwful) reported 
    
        from
            Sunderland Bridge, England@SkyHelpTeam Hi, I can’t log into my account and can’t get through to the line that it advises me to call. Can you help ? 
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 Will Grigg scored yet? 
    (@the_fatman61) reported 
    
        from
            Washington, England Will Grigg scored yet? 
    (@the_fatman61) reported 
    
        from
            Washington, England@LisaBinney @SkyHelpTeam The price you pay when you’ve been a loyal customer for 30 years xx 
- 
                
 Will 
    (@wjc_14) reported 
    
        from
            Durham, England Will 
    (@wjc_14) reported 
    
        from
            Durham, EnglandThe new @SkyUK @SkyHelpTeam Q update is crap. The remote has been close to going through the tele twice 😡 
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 Earl Nicholson 
    (@Earlosnicho) reported 
    
        from
            Blaydon-on-Tyne, England Earl Nicholson 
    (@Earlosnicho) reported 
    
        from
            Blaydon-on-Tyne, England@England is there any point in actually watching this **** @SkySports you should have refused to show this dross!! What a waste of everyone’s time #pathetic #pointless 
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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 peache 
    (@Peachey_peache) reported peache 
    (@Peachey_peache) reported@SkyHelpTeam When I do this Jason, it leads me round in circles with no actual help. There is never a clear way to contact sky, it’s a con- to get people who want to leave, to give up. I’m not giving up. No simple email, nor phone number. It’s a joke. Sky are so slimy. 
- 
            
 prdedman@hotmail.co.uk 
    (@Tunnelfan51) reported prdedman@hotmail.co.uk 
    (@Tunnelfan51) reported@SkyHelpTeam @DougMacbeth Sky is crap 
- 
            
 James Crysell 
    (@JCrysell1) reported James Crysell 
    (@JCrysell1) reported@SkyHelpTeam Same thing happening to me and can’t get through to speak to someone. You e clearly got an issue that need sorting 
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 Julz🐝 
    (@NiSaBulaVinaka) reported Julz🐝 
    (@NiSaBulaVinaka) reported@alisutherland1 @SkyHelpTeam I've had issues since the update too. Currently unable to access the app via Sky box or watch shows on my mobile via the Discovery+ website. 😢 
- 
            
 Evolution 🇳🇬 
    (@Inhindsighyt) reported Evolution 🇳🇬 
    (@Inhindsighyt) reported@kevin23720470 @nwanneka_omeche @SkySports You’re out here chatting rubbish and I’ve never seen an English person struggle so much at speaking English. 
- 
            
 Jo Weston 
    (@jmeweston) reported Jo Weston 
    (@jmeweston) reported@CowpeJuan @SkyUK On Friday, I was told that I'd already had my incentive when I joined before, so why would they offer me another incentive now on renewal? I raised the "new and old customers being offered the same" splashed all over the ads and he just ignored it, so I am raising a complaint. 
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 Panther 
    (@MikeMikemufc) reported Panther 
    (@MikeMikemufc) reported@SkyHelpTeam Yeh,it's absolutely stupid making it so hard to get,I've given up as have many others 
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 peache 
    (@Peachey_peache) reported peache 
    (@Peachey_peache) reported@SkyHelpTeam my broadband had never worked properly. Over the entirety of my contact it has been terrible. I want to leave. I want out of my contract. 
- 
            
 Stuart Thomson *Public Affairs* 
    (@Redpolitics) reported Stuart Thomson *Public Affairs* 
    (@Redpolitics) reported@SkyHelpTeam real broadband issues but service checker says it’s fine. It isn’t. Any issues in #N2? What can we do? 
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 Muhammed Soofi 
    (@MuhammedSoofi2) reported Muhammed Soofi 
    (@MuhammedSoofi2) reported@SkySports Massive congrats for Forest. Really are a big club and big support. Not the plastic ones who jump on the premier league band wagon.