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Sky Outage Report in Hetton-Le-Hole, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hetton-Le-Hole, Sunderland, England 01/22/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. TV (12%)

    TV (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne, South Shields, Bishop Auckland, Washington, Chester-le-Street, Hartlepool, Durham, Jarrow, Hebburn, Peterlee, Seaham and Spennymoor.

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City Problem Type Report Time
United KingdomSunderland Internet
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Wi-fi
United KingdomNewcastle upon Tyne Internet
United KingdomSouth Shields TV
United KingdomNewcastle upon Tyne Internet

Community Discussion

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Sky Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • stevewallwork Steve Wallwork (@stevewallwork) reported from Annfield Plain, England

    Can someone @SkySports tell me why we are never referred to as Newcastle United any more. It’s our name, in case you forgot.

  • geemiller71 Gareth Miller (@geemiller71) reported from South Shields, England

    What a lovely woman at @SkyHelpTeam #valueteam on the phone today . Very pleasant and kept me as a customer . Give that woman a pay rise 👍 📺

  • Forbesie10 Ben Forbes (@Forbesie10) reported from Hartlepool, England

    @SkyHelpTeam internet has cut out in the TS24 area. Taken initial steps to try to resolve but still internet light is orange

  • tomcowey Tommy (@tomcowey) reported from Walker Gate, England

    @stevewallwork @SkySports I deliberately refer to NUFC as United when talking to people at work down south. Think we should reclaim the word on principle (also correct any NUFC fan which all Man U “United”) its doing the Lord’s work.

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”

  • utdlee7 Lee Smith (@utdlee7) reported from Witton Gilbert, England

    @SkySports Lap of honour after beating the worst United side in 50 years. Teams still rather beat a poor United than a top class city side. Says it all.

  • TheatreTots_NE Hannah Parsonage (@TheatreTots_NE) reported from Sunderland Bridge, England

    @EXPATTERNS1 @SkyHelpTeam I am having the same problem...is it an outage in the area?

  • thedoctor_84 mackem gazza (@thedoctor_84) reported from Sunderland Bridge, England

    @SkyHelpTeam I messaged on Saturday about my tv signal being down. Coming and going. Thought it might have been the weather. It’s now Monday and it’s still the same. It’s cooler here today so can’t be the heat

  • ChrisNUFC4 Chris (@ChrisNUFC4) reported from Newcastle upon Tyne, England

    @SkyHelpTeam @sky DESPERATELY need to improve their coverage in Newcastle City centre especially on a match day. I have to use a secondary EE mobile as a hotspot if I want to use my phone and I’m not talking in the stadium either!! #SkyMobile #Network

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    @SkySports work with the Mp and help small businesses #lies #greed Shame on you all

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam Yes all the devices that are connected to it are having issues

  • LeeJarraHackle Lee Hughes (@LeeJarraHackle) reported from South Shields, England

    Greedy @bt_uk , Greedy @SkySports how many more pubs have pulled out with your ££££ price hike hang your heads in shame

  • MattKeena 🏳️‍🌈Matt Keena🏳️‍🌈 (@MattKeena) reported from East Rainton, England

    @SkyHelpTeam I’ve managed to sort the problem out

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @SkySports Disgraceful - the manager ALWAYS at least publicly takes responsibility & deals with any issues internally but here we have (& after only two games) Erik ten Hag throwing his entire team under the bus…

  • jasonhebron Jase ⚫️⚪️ ♿️ (@jasonhebron) reported from Blaydon-on-Tyne, England

    @DailyMirror Another low for @Carra23 that no doubt @SkySports will sweep under the carpet as they did with his spitting incident… #noshame

  • RICKERSRG Rickers (@RICKERSRG) reported from South Shields, England

    What's happened to the SkySports boxing coverage? Presentation is nearly as bad as BT Sport now. Lazy ******* aren't even at the fight. Probably being petty towards Hearn and Joshua seen as its his last fight on SkySports

  • JoshGib76204214 Josh Gibson (@JoshGib76204214) reported from Ferryhill, England

    @GNev2 @Carra23 @SkySports Got a huge job turning that club around must be given time to put his ideas into the squad but needs the backing from the board in the transfer market because those players need help also some are not good enough to play for this club some he must try to move on

  • Alan_G_Shaw Alan_G_Shaw (@Alan_G_Shaw) reported from Washington, England

    @SkyHelpTeam morning, Sky Go not working on either Fire tablet. Tried to remove device however that doesn't seem to be available. Any ideas?

  • MurthaOfficial Stephen ‘Murf’ Murtha ©️ (@MurthaOfficial) reported from Newburn, England

    @SkyHelpTeam can you tell me why I have the same sim deals as the rest of my family, we have the same phones, yet when I’m out, their phones will load app data and web data no problem, but mine keeps buffering. No matter what it is, FB, Twitter, App Store, Web. Help please.

  • Jamiefozz92 James 🇬🇧 (@Jamiefozz92) reported from Dunston, England

    I have no idea who this speed kid is. But can you imagine in the early 2000’s giving a tit like that air time. He’d be shunned. Never seen again. It’s utterly embarrassing that @SkyFootball are giving him airtime. Even after insulting Man United greats!! #skysports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Raysjav Jav Mohsin (@Raysjav) reported

    @SkyHelpTeam broadband down since 18:31 on 5 December in Barking. This also happened on 2 December. What was behind fault on 2 December and are these incidents related? When will broadband be fixed?

  • madhuams Madhu (@madhuams) reported

    @SkyHelpTeam Whats the update and ETA, down more than 15hrs now

  • Michaelwh24 Michael whitehouse (@Michaelwh24) reported

    @Suujii_C @BaggiesR @SkySports Conclusive proof Albion fans will accept any old **** that the club serve up.

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • josh9171 josh (@josh9171) reported

    @SirWestoftheHa1 @SkyHelpTeam Yes been down for 18 hours now

  • Ohemaaraff AFIAAA 🇮🇹🇬🇭 (@Ohemaaraff) reported

    @SkyHelpTeam Compensation should start from now. It’s been 15 hours without internet at my home it has affected my day and my meetings as I work from home. If the outage in my area has already been worked on why is it still not working? This is unacceptable! 15 hours !!!

  • JDSummerfields James.. (@JDSummerfields) reported

    @SkyHelpTeam morning, how do I actually speak to some one on the phone about issues with my sky account???

  • josh9171 josh (@josh9171) reported

    @SkyHelpTeam Where have you run off to now ? Internet still down after 17 hours

  • MynameisIain Facial (@MynameisIain) reported

    @DonBeanleone @kizaer @SkySports My daughter has been brought up to believe that R*ngers is a bad word (and rightly so). This does bring issues when she wants to watch Rainbow Rangers on Netflix though.

  • virgil_like LikeAVirgil 🔴🐝🕷🦔 (@virgil_like) reported

    @iqratehreem21 @SkyHelpTeam @SkyUK It's been down in east London since 5:30pm yesterday and is still down. We'd better get money off our bill for this but the sneaky gets website show services as normal so they likely won't have to.