Sky Outage Report in Hetton-Le-Hole, Sunderland, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hetton-Le-Hole, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 02: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Hetton-Le-Hole, Sunderland, England
The most recent Sky outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Durham, Sunderland, Hartlepool, South Shields, Chester-le-Street, Stanley, Hebburn and Bishop Auckland.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Wi-fi | |
| Gateshead |
Internet | |
| Durham |
Total Blackout | |
| Newcastle upon Tyne |
Internet | |
| Newcastle upon Tyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hetton-Le-Hole, England
Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:
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Dr Peter Hoare ⌬
(@PHoare1963) reported
from
Sacriston, England
@BenjaminDBarker @Ravens @Saints @SkySportsNFL @SkySports As long as it isn’t the New England Cheaters, I frankly don’t give a damn! Neither of my teams have made the playoffs (again🙄). #GoFins #GoBroncos
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John-Paul Stephenson
(@Renegadeangel5) reported
from
Walker Gate, England
The hardest thing about dealing with my mum’s estate has been cancelling @SkyHelpTeam They play games to wear you down by passing you to a different team, wasting your time and money.
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Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated
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LeeTheMag
(@LeeTheMag) reported
from
Whickham, England
@skysports giving a big **** you to @wwe and not showing smack down live tonight
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Tim Fowler
(@timlibrarian) reported
from
Bearpark, England
@SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.
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HiddenDragon1979
(@WickedestWoods) reported
from
Blaydon-on-Tyne, England
@SkyHelpTeam I swear to god that I would leave Sky Broadband if could. You’ve made me jump through hoops and STILL not fixed my broadband despite a BT engineer telling me the simple fix solution.
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Bryn Hylton
(@dancingbear76) reported
from
Croxdale, England
@1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.
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BRI-SAFC
(@safcking) reported
from
Houghton-Le-Spring, England
@SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf
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Old Mod Clen 🇬🇧
(@safcmod73) reported
from
Stanley, England
@SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap
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Lesley Wheatley
(@strizley7) reported
from
Tanfield, England
@crimlawuk @GNev2 And a terrible response on behalf of @SkySports
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pipkins
(@fredspoon) reported
from
Chester-le-Street, England
@itsdanharvard @SkyHelpTeam So many people using it and buildings etc etc in London it’s just terrible.
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Paul Wilson
(@PaulWiywill) reported
from
Walker Gate, England
@SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats
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Garreth Waites
(@GTWaites) reported
from
Hartlepool, England
We seemed to have lost our sky channels. We can still bet bbc, itv and Gold, but Sky One and Sky Atlantic are coming up as no signal @SkyHelpTeam
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Richard Payne
(@NuttyRichie) reported
from
South Shields, England
@MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor
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Andy Hills
(@drandyhills) reported
from
Dunston, England
@Rog1Ben @Levi_Bowden74 @SkySportsPL @SkySports Haven’t seen footage. If facing wrong way then definitely dislocated and almost certainly tib fib fracture too. Poor guy.
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mackem gazza
(@thedoctor_84) reported
from
Sunderland Bridge, England
@SkyHelpTeam am wondering if there is any problems with internet connections in Sunderland. I’ve tried resetting my hub 3 times and still no luck
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Alan 🧜🏻♂️ itsabrickthing 🧚🏻♂️
(@itsabrickthing) reported
from
Newcastle upon Tyne, England
@denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.
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Will Grigg scored yet?
(@the_fatman61) reported
from
Washington, England
@SkyHelpTeam why have you took the skyQ app down. The skygo one is bloody awful
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Moira
(@topazzz9) reported
from
Newcastle upon Tyne, England
Thank you to 2 members of @SkyUK the other week who had a promotional stand inside Newcastle’s Eldon 🔲. Your help and plastic carriers were a godsend, as the paper bags @BootsUK are using fell apart just feet from the shop. I’m sure they’re very green, but far too flimsy!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan⚡
(@GoatBruno18) reported
@Ilyaas_m7 @SkySportsPL @SkySports He is + wtf
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Paul Martin agent for good
(@PaulMar84283926) reported
@Schteff3 @SkyHelpTeam If not can you run a service test on their website to test the line.
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Shaun freeman
(@FbfreemanShaun) reported
@Dandymanleeds @SkySports Sky how can you think you have improved it!!!! my 4 year old could of done a better job...I agree it’s terrible now...I’ll wait a month if it doesn’t go back to the original format I’ll delete it...
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Alex Waite
(@Waitos) reported
@tommypolhill @SkyHelpTeam @SkyHelpTeam are toilet. Left the service years ago and haven’t missed anything. Awful service and hugely over priced for what it is. Mug for signing up.
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Ed Thurlow
(@dasilvz35) reported
@SkyHelpTeam we also can’t use the live service on iPad etc, terrible service for Sky VIP customer. How can we resolve this sooner?
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Em LP 💫
(@lil_lp) reported
@SkyHelpTeam @StonierStacey I agree... having the same issues for a long long time 😠
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William McGowan
(@WilliamMcGowa15) reported
@SkySports Awful goalkeeping!
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Prab
(@Prab8899) reported
@SkyHelpTeam you idiots keep closing my complaint 5 mins after telling me it is still open. If you can’t be bothered, send me a deadlock letter and we will with it properly
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Jack Kemp
(@jackkemp) reported
@SkyHelpTeam any issues in LE67 Coleorton? Phone fine but ADSL won't connect even at master socket. Phone support say issue at exchange, site says no problem. What gives?! #pleasehelp
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Name And Shame
(@PubBanterUK) reported
@SkyUK over 4 minutes on hold, are you just hoping I will give up and hang up?