Sky

Sky Outage Report in Hetton-Le-Hole, Sunderland, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hetton-Le-Hole, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hetton-Le-Hole and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hetton-Le-Hole, Sunderland, England 02/09/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hetton-Le-Hole, Sunderland, England

The most recent Sky outage reports came from the following cities: Sunderland, Gateshead, Newcastle upon Tyne, Washington, Stanley, South Shields, Durham, Spennymoor, Bishop Auckland, Crook, Peterlee, Boldon Colliery, Chester-le-Street and Seaham.

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City Problem Type Report Time
United KingdomSunderland TV
United KingdomGateshead Internet
United KingdomNewcastle upon Tyne Internet
United KingdomWashington TV
United KingdomStanley Wi-fi
United KingdomSouth Shields TV

Community Discussion

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Sky Issues Reports Near Hetton-Le-Hole, England

Latest outage, problems and issue reports in Hetton-Le-Hole and nearby locations:

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    @SkyHelpTeam can I have the email address for a complaint please

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @skyhelpteam @nowtvhelp Your 1471 service is terrible! I’d rather the date first like Monday 2nd January at 7:15pm rather than telnumber:year:month:day:time and the voice is so slow

  • JNixy13 Jonny (@JNixy13) reported from South Shields, England

    Re-watching #GoT on Sky box sets and the ******* have taken it off! Only got box sets to watch it again to get my fix now its finished. **** move @SkyUK **** move! 🤬

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    I’ve had the worst customer service from @SkyUK since I first became a customer in 2007, it’s a shame to see another big organisation going down the pan!! #noloyality #nothingresolved #secondskyvisitintwodays

  • VictoriaBarry82 Vicki barry (@VictoriaBarry82) reported from Sunderland, England

    Had fantastic service from @SkyUK #engineer this morning but I’ve been on 2 days #texting @SkyHelpTeam to sort a different problem & still haven’t getting anywhere 😩😩

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports This is one of the worst games of football I’ve ever watched. Newcastle certs to be relegated

  • dereknichols1 des (@dereknichols1) reported from Wheatley Hill, England

    @SkySports can someone tell this idiot commentating on the @Boro match what time it is.. he’s calling for added time at 75 mins ffs😂

  • dancingbear76 Bryn Hylton (@dancingbear76) reported from Croxdale, England

    @1HowardWalker @DavePunton @RossWigham @coyknorth @SkySports That. Was. Awful.

  • MatthewCurryx Matthew Curry (@MatthewCurryx) reported from Newcastle upon Tyne, England

    @SkyUK wanna help me, cool

  • timlibrarian Tim Fowler (@timlibrarian) reported from Bearpark, England

    @SkyHelpTeam There’s been no update on the my service page since 7pm yesterday.

  • ParalegalPaula Paula Normington (@ParalegalPaula) reported from Newcastle upon Tyne, England

    Absolutely crap service from @SkyHelpTeam - kicked me out of my email account and now I have to sit on hold for at least 30 minutes

  • PaulWiywill Paul Wilson (@PaulWiywill) reported from Walker Gate, England

    @SkySportsPL @SkySports Load of fk8ng shit nothing wrong with tackle you biased bunch of cheats

  • ryankerr10 Ryan Kerr (@ryankerr10) reported from Newcastle upon Tyne, England

    @SkySports watching the nations league but unbearable with audio sync issues. Please sort it out

  • safcmod73 Old Mod Clen 🇬🇧 (@safcmod73) reported from Stanley, England

    @SkyUK how to treat a loyal customer i pay around £140 a month for sky tv broadband and telephone line , well my sky q box froze last night and i now need an engineer who can’t come till November 9th , which i find totally unacceptable and i will be cancelling everything asap

  • thenight_worker #PiST #CGG #POTW 🌈 #SAFC (@thenight_worker) reported from Sunderland Bridge, England

    Oh no... @SkyUK has gone down #ThunderStorms now happening over #Sunderland

  • safcking BRI-SAFC (@safcking) reported from Houghton-Le-Spring, England

    @SkyHelpTeam please help me I’ve tried ringing but am getting nothing ffs

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam Yeah don’t do it! Stick to your guns, you shouldn’t have to pay to fix their service. As soon as the agent said my router was out of warranty and I wasn’t in contract I knew what he was planning 😡 Also his initial “solution” was for me to leave and find another provider! #wtf

  • itsabrickthing Alan 🧜🏻‍♂️ itsabrickthing 🧚🏻‍♂️ (@itsabrickthing) reported from Newcastle upon Tyne, England

    @denzilOshamen @SkyHelpTeam 2/2 I demanded to speak to a manager. After 15 mins of being told I would get the same answer from a manager, agent went away then came back and told me that they “have found a way to give me the router for free” Sky’s customer service has worsened since I joined 5 years ago.

  • the_real_ivo David 'Ivo' Iveson (@the_real_ivo) reported from Bishop Auckland, England

    @SkySportsPL @SkySports @ManCity @ManUtd Glory supporter, sacking us off now we are shit

  • NuttyRichie Richard Payne (@NuttyRichie) reported from South Shields, England

    @MrChrisWynn @Simon21ne @virginmedia @nowtvhelp @SkyHelpTeam I managed one week before cancelling! Sky says I have so many devices that it’s slowing the hub down, in 2019 that’s piss poor

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_Durant92 Christopher Durant (@Chris_Durant92) reported

    @SkySports Yoyo club. Constantly up and down

  • ConorMallon10 Conor Mallon (@ConorMallon10) reported

    @SkySports yes then straight back down

  • AFCPaul1 Paul. (@AFCPaul1) reported

    @Memphtial @SkySports This might be one of our worst seasons but you still couldn’t beat us.

  • stevesanderstax The Man With The Golden Retriever (@stevesanderstax) reported

    @JBaker_24 @SkySports I actually think Gary Neville is very fair and as a Villa fan, I had no issue with his commentary last night. Careful who you wish for as there are many many worse!

  • Paulnew96265424 Paul newman (@Paulnew96265424) reported

    @SkySports You commentators on Brighton v wolves are terrible

  • Benjami28892762 benny boy (@Benjami28892762) reported

    @SkySports They let me acca down needed 2 goals from them hope they don’t go promoted to be honest with ya

  • Wouldbescouse Jon (@Wouldbescouse) reported

    @SkySports Football is game of emotions and opinions. Having seen the incident as it happened, on tv? Lennon is not correct.

  • ScottyCollins15 Scott Collins (@ScottyCollins15) reported

    @georgegalloway @SkySports I was at the game with my brother and, thank God, we got home safely, so many didn’t. I was twenty. I’ll never forget that day.

  • xxxxxxsfxx XSophXxfX (@xxxxxxsfxx) reported

    @SkyHelpTeam unhelpful and bad mannered I’ve been a sky customer for 5 years ill be cancelling after that

  • rhys_kemish Rhys Kemish (@rhys_kemish) reported

    @SAINTFOREVER @SkySportsPL @SkySports 🤮🤮 why does he always have to make those awful puns