Sky Outage Report in Brookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Brookwood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent Sky outage reports came from the following cities: London, Crowthorne, Woking, Guildford, Ascot, Weybridge, Yateley, Wokingham, Bracknell, Addlestone, Byfleet, Chertsey, Farnborough, Walton-on-Thames and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Ash
(@A5hley_) reported
from
Farnham, England
@SkyHelpTeam is an absolute shambles. Booked in the wrong address and now pushing bavk my TV and broadband for a good few weeks. Awful
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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Jonathan Lytle
(@JonathanSALytle) reported
from
Camberley, England
@SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.
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Annie Goldman
(@annielara97) reported
from
Bracknell, England
@SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Charlotte Kevan
(@Charlottekevan) reported
from
Farnborough, England
@SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Graham H
(@mercfan) reported
from
Farnham, England
@SkyHelpTeam been having problems with both my Sky Q Mini Boxes, cannot watch any recordings and cant access most channels from 105 onwards, have done a master reset but makes no difference, broadband is fine, wi-fi is fine, software version up to date, i’m so upset, bin next 🤬
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Graham H
(@mercfan) reported
from
Farnham, England
@SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
@SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?
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Chelsea Chris
(@chelseachris) reported
from
Bracknell, England
@SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
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Paul Wells
(@xmb1138) reported
from
Tongham, England
@SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Arielle321Lala
(@Arielle321Lala) reported
@SkyHelpTeam my sky mobile has not worked since the emergency alert! But you keep claiming you are not aware when many users are having calls failed and texts failed!!
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Andrew Campbell
(@acampbell_1978) reported
@SkyHelpTeam Issue is now resolved! But very worrying that the timing appears to link with the GOV test and the Sky mobile network is completely unavailable
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Ashleigh Betts
(@AshleighBetts6) reported
Is Danny rose ok? It’s hard to tell if he’s drunk or having some sort of emotional break down 😐 I feel like he needs a hug #NUFC #skysports
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PHeats
(@Paulheaton81) reported
@ColinHammond96 @SkyHelpTeam I'm on 3, I think the UK alert has melted the network
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✨Sash✨
(@sashleigh__) reported
@SkyHelpTeam issues with my sky mobile? Can’t send or receive texts? Can’t ring out and nobody can ring me? But got full 4G apparently and I’ve checked my coverage checker and it says everything is fine but I know multiple people are having these issues
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Arielle321Lala
(@Arielle321Lala) reported
@GerryMa84372823 @SkyHelpTeam Exactly the same issues! But apparently they arent aware of any issues but clearly from all these tweets they are aware that since the emergency alert MANY users SKY phones are not working!
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Toon Loon
(@DazNUFC21) reported
Again how bad a team is do we get this every time we wap a team @SkySports
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~Teddybear~
(@T3ddyb3ar4670) reported
@SkyHelpTeam Hiya, I'm having problems where I can't connect to 4G in my own home and the normal WiFi calling symbol isn't there but the rest of my family is having no issues. Is there anything you could do to help me? Many thanks!- Teddy
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Meg
(@meg_w99) reported
@SkyHelpTeam is there a broadband issue in South Wales at the minute? Our upload speed is struggling to get above 1 megabit/second and the phone line isn’t working
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Brian Gaud
(@zacbusner) reported
@SkyHelpTeam Pathetic you can't find out what is wrong with the mast in SE England that means I can't make texts or calls or barely use mobile web. Nor provide compensation. What sort of crap deal did you strike with O2 who runs the mast?