Sky Outage Report in Brookwood, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brookwood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent Sky outage reports came from the following cities: London, Addlestone, Crowthorne, Bracknell, Byfleet, Wokingham, Chertsey, Yateley, Farnborough, Weybridge, Guildford, Walton-on-Thames, Aldershot, Farnham and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Addlestone |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Anthony Hesse
(@PropPersonnel) reported
from
Egham, England
@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kirsty Kovacs 💃
(@mummabear99) reported
@OpenreachHelp @SkyHelpTeam @SkyUK any chance of an update/SLA with the broadband situation in NN3? been off for 24 hours now. And please dont tell me to follow the steps online using the diagnostic tool. It isn't an individual issue, so many people are experiencing the same.
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Kirsty Leith
(@KirstyAllison23) reported
@SkyHelpTeam all my channels accessed via sky are saying there is a technical fault. I can play from planner and Netflix works on the same tv. Is there a known issue?
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N Ahmed Qureshi
(@NAhmedQureshi3) reported
@SkyHelpTeam wondering if you can help me. My mobile data isn’t working suddenly. Even downloaded new settings still not working.
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Paul Elliott
(@Puds1970) reported
I see @skysports had special access via the police to follow England fans in Munich at their recent nations league game. No doubt hoping to see lots of trouble. I bet they were gutted that they were largely well behaved.
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Bigsheep
(@Bigsheep10) reported
@SkyHelpTeam We never asked for any of this. It’s 100% sky’s fault
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Emma Demetriades
(@EmmaDemetriades) reported
@SkyHelpTeam I can’t access mobile data I keep getting a PDP authentication failed message pop up. I’ve already checked your help forum and re downloaded network settings from the sky mobile site nothing is working
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Lee Bowen
(@hornetkith) reported
@SkyHelpTeam Seems we're back on. Just a bit frustrating that your service checker said no issues when clearly there was.
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Maddie Alexander
(@mads_bethx) reported
@SkyHelpTeam Wi-Fi down in Earls Barton Northampton? Any idea what’s going on?
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Darren doyle
(@darren_doyle2) reported
@SkyUK @SkyHelpTeam is there a problem with the mobile internet has I’m having issues when not on Wi-Fi
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Adam Poole
(@ayorkshiredad) reported
@SkyHelpTeam Experiencing issues with mobile. Max is 3G and no data usage. Is there a problem?