Sky Outage Report in Brookwood, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Brookwood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Brookwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 13: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Brookwood, Surrey, England
The most recent Sky outage reports came from the following cities: London, Bracknell, Byfleet, Wokingham, Addlestone, Chertsey, Yateley, Farnborough, Weybridge, Guildford, Walton-on-Thames, Aldershot, Farnham, Woking and Esher.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Phone | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Brookwood, England
Latest outage, problems and issue reports in Brookwood and nearby locations:
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you
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Zach Smart
(@binky1uk) reported
from
Spelthorne District, England
@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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JME ©™
(@Jme_Cook) reported
from
Egham, England
@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AMindBeingSpoken
(@BeingSpoken) reported
Didn’t hear Roy Keane saying Man City were “bad champions” last year when City had lost the title by Christmas and finished 18 points behind Liverpool... #LFC #SuperSunday @SkySports
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ø
(@ioyta) reported
@SkySports Mike Dean has been a problem for eons now. But what's the @premierleague doing about his situation? Absolutely nothing.. mike is unfit!
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Alex
(@Alex_Scribb) reported
@SkyHelpTeam Hello I have an issue with my Sky Q box. It keeps showing a black screen and when I try and change channels I get the icon at the bottom with the channel name but the screen stays black. Recording fail and the menus stop until it reboots.
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Lee Johnson
(@LeeJohn67664098) reported
@SkyUK when will you fix the problem with the super bowl channel??? I am hoping to watch the game tonight the message on the screen says “you are working hard to resolve the issue”
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Vicky Allen
(@vickyallen3) reported
@SkyHelpTeam Hi, I’ve done all the remote checks via your app & it says everything is fine, yet when I’m streaming on TV or using my phone, I have constant buffering. I recently signed up for super fast broadband & I have never experienced anything so slow! Pls can you help?
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Vanessa Ladva
(@VMLadva) reported
@SkyHelpTeam I’ve had no internet from Saturday morning. I can’t speak to a human being to help me, bc of your Covid scale down. I work from home and am homeschooling my 2 sons. Please advise ASAP
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Neil jones
(@joner600) reported
@SkySportsPL @SkySports How is he still getting a game at Chelsea. He’s been terrible for 18 months 🤡
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Vanessa Ladva
(@VMLadva) reported
@SkyHelpTeam This is what I get: We can't detect your hub Looks like you've got an on-going issue, if you've got an engineer booked then visit Order Tracking to manage your visit. If your issue is not shown in Order Tracking then you can contact us for an update. How long will it take2Fix??
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Sideways
(@Stamfordrich) reported
@SkySports think Souness needs to have a lie down in a dark room the Liverpool game has made him more clueless than ever#allez
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Billy Howes
(@Billy_howes) reported
@SkyHelpTeam Of course I have, it never says there is an issue but then again, it can’t load safari to do the search because the internet is so poor