Sky Outage Report in Sunbury-on-Thames, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: Camden Town, Chertsey, London, Slough, Feltham, Hampstead, Ealing, Wembley, Southall, Isleworth, Belsize Park, Hounslow, Woking, Wandsworth and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Camden Town |
TV | |
| Chertsey |
TV | |
| London |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Tony
(@TBoulders) reported
from
Old Windsor, England
@SkyHelpTeam It gets worse, awful service!
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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María M Hervés
(@Dr_MHerves) reported
from
Paddington, England
@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Daniel
(@danielthfc13) reported
from
Southall, England
@SkyUK can you fix your wifi please 4 hours it’s been down...
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lyndsey
(@Lynzoola) reported
@SkyUK Peacock doesn't work so that can go
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Daniella Rogers
(@MrsDanniRogers) reported
@SkyHelpTeam could someone help me with my bills please? Online doesn't help me and when I call up its says do it online. Thanks
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Abdul Gafur
(@AbdulKgafur) reported
@SkyHelpTeam So I was mis-advised.. no repercussion for advisor and now I have no service. Someone from complaints need to call me before 8 escalate further
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Spot The Ball
(@deathrayjones1) reported
@SkyHelpTeam need help please. Had broadband fitted friday, trying to turn off sky sheild, but it says our broadband isnt active yet so cant access the thing at all. Paul.
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Mr M 💙🇬🇧⚽️🏌🏽♂️🏍 🥊
(@mmingham68) reported
Trying to get through to @SkyUK to cancel & been on hold call for over 24 mins now…..what’s the record?? I’m guessing an hour as sure they will charge me 😡😡
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Abdul Gafur
(@AbdulKgafur) reported
@SkyHelpTeam Great service for 20 years of loyalty. First issue and no help. I will be cancelling
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jrdn 🏴
(@jrdnphp) reported
@SkyHelpTeam I do - somewhere. We used to get this disconnection/dropout issue with the Sky Q hub as well - the only difference is, we didn't get a reported error message. This seems to be a daily occurrence when the DHCP lease expires and the modem tries to renew the IP.
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Paul Stevens
(@PaulStevens1991) reported
@SkyHelpTeam Hi there yes still experiencing the issue. Been using channel 803 so normal SD is fine but ITV HD 103 the sound is still awful.
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Leanne G
(@LeannaHannah) reported
@SkyHelpTeam No, that’s the message I get when I call customer service. It has been down since 11am. I have had to take the day off work as I WFH. I need to know what the fault is and estimated times. Your phone line will not let me speak to anyone. When I click on that link I get a blank pg
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Ste...Toffees!!!
(@Everton1878Ste) reported
@BeNiceEva @SkySports Horrible ****