Sky Outage Report in Sunbury-on-Thames, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Sunbury-on-Thames, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Sunbury-on-Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (47%)
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Internet (34%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Sunbury-on-Thames, Surrey, England
The most recent Sky outage reports came from the following cities: London, Wembley, Hampstead, Slough, Fulham, Ealing, Belsize Park, Woking, Hayes, Isleworth, Camden Town, Morden, Ascot, Mayfair and Cricklewood.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Wembley |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Sunbury-on-Thames, England
Latest outage, problems and issue reports in Sunbury-on-Thames and nearby locations:
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam if you don’t change that ******* #SkyHub Beachboys ad i’ll throw my TV/myself out my window. been on for months & airs 1-2 times every 10mins. fire your marketing team. pretty sure I have PTSD now & will never be able to listen to the Beachboys again
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Alexa A.
(@rexrayy) reported
from
Wandsworth, England
@Ofcom @SkyUK @SkyHelpTeam i will legit throw my TV out my ******* window if you don’t change that #SkyHub ad (w/ the Beachboys song). it airs every 10 mins. pretty sure i have PTSD now. pls fire your marketing team bc I’ll never be able to listen to the Beachboys ever again
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Tim McLoughlin
(@timmymc) reported
from
Merton, England
@SpursIrish @SpursOfficial @SkySports The fact that this has never happened before seems to have escaped their attention
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam Hi - it’s still not working. I’ve tried resetting the router and sky box. Any suggestions?
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
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Paul Woodford
(@PaulWoodford75) reported
from
Winkfield, England
Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jane
(@petmad53) reported
@BlueBird1827 @Crocidolite11 @SkyHelpTeam Oh dear, that’s not so good but at least you got your box working again, that was good. I’m tied to an 18 month contract now but I think when it ends I will shop around, I know virgin is no good around here,always down. Will have a look at Now though, thank you
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Steve-o 🇬🇧
(@Me_Scuba_Steve) reported
@SkyHelpTeam If I was to believe the weekly calls I get you’d think the ‘issues’ were relentless. However, we’ve not had Sky broadband for 2 years now so at least I know these Indian callers are likely scammers - and I just let them waffle on.
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Sahib Memon
(@SahibMemon3) reported
@SkyHelpTeam Hi I’m a desperate customer who is been guilty of buy a contract from sky broadband My broadband is either stop working or slowed down or having interrupted connection
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chris bush
(@ckb2509) reported
@Nole4Cole @JBodrero @PFF The NFL coverage in the UK is basically skysports. The Brady GIF was a joke based on people saying he can't throw the ball down the field, the same arguement/assessment being thrown at Tua.
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xB1ack0pp5x
(@BenMcCarthy935) reported
@SkyHelpTeam Really disappointed with the service provided tonight. I work 6 and half out of 7 days a week and only had 1 hour and 15 minutes to have a late Christmas day zoom call with my 13 children (who are all crying now, thanks) and my WiFi cut out for the entire time.
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Mark 🔰
(@OldSchoolMarky) reported
@matty_leww @SkyHelpTeam I don’t dare put it down if I’m watching something as inevitably it will rewind or fast forward about an hour
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Greg Kael
(@gregkael) reported
@AngerHelps @gompstomp78 @SkyHelpTeam Of course not but service management should not be the responsibility of social media teams, this function should be driven by the technical teams responsible delivering factual status rather than social media teams delivering feel good messages.
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🍻
(@TwoPintz) reported
@SturdyDC @SkyHelpTeam CUSTOMER INFORMATION We are aware of and are continuing to fix the current on going broadband issue. Support teams remain engaged and are working to restore service as quickly as possible and hope to have this fixed shortly. We're sorry for any inconvenience caused.
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no
(@hiokbyeeee) reported
@SkyHelpTeam Shittiest network ever, byeee, heyyy virgin, bt, nowtv or any other network sounding real fine rn 😝✨, sky has always been **** for over a decade of having it myself, I hate myself that it took me to this day of the whole damn thing shutting down for a min for me to decide byeee
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Roonie
(@RoonieTweet) reported
@Mikee_ManCity @JosuaDV @SkySports We don’t all work like your mum, 50p for a rock calm down 🤡🤡 the outrage is 4 hours before kickoff when you have no strikers conveniently..