Sky Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Sky outage reports came from the following cities: London, Ilford, Newham, Surbiton, Islington, Hackney, Hammersmith, City of London, City of Westminster, Epsom, Southwark, Croydon, Harringay, Wandsworth and Woodford Green.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Ilford |
Internet | |
| Newham |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Surbiton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Shakira Martin
(@ShakiraSweet1) reported
from
Bexleyheath, England
@SkyUK why is my sky not working all of a sudden. It keeps saying no satellite signal. This really isn't the day or time for my sky to stop working. Seriously this isn't the time to not have access to TV! Can someone assist asap please! This is messing up my plans
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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It's me, John
(@johnrahers) reported
from
Lambeth, England
After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.
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Colin McFarlane
(@colinmcfarlane) reported
from
Hackney, England
@btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
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Gary Russell
(@gjrrox) reported
from
Bromley, England
@ashby44 @SkyUK @SkyHelpTeam I believe you can mate & of cause I will look into it , once again tho it’s the customer doing the heavy lifting. I don’t mind sky using my money for other services e.g movies.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Dave
(@lawman1962) reported
from
Romford, England
@SkyHelpTeam Hi and appreciate things are probably manic atm, but I’m having issues trying to pause my Sports channels, tried link but doesn’t recognise my account, thanks
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E1 Shenanigans
(@E1shenanigans) reported
from
Poplar, England
@SkyHelpTeam In Feb I called your customer service team before my contract was due to expire. They gave me a new deal for the same price and said it would take immediate effect. This hasn’t transpired, so now I’m paying double. Please fix and refund the difference.
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@DakersL @MartinSLewis @SkyHelpTeam Login to your sky account and got to subscription. Should be listed there 👍🏼
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Wendy Boast 🌼🌝🍂🐾
(@VisitPeaks) reported
from
Enfield Lock, England
@SkyUK can you help I have 2 holiday cottages with Sky accounts please can you offer a suspension of payments as all my bookings cancelled so no income coming in. Nothing on website to answer this question.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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𝕆𝕞𝕒𝕣
(@BeingOmarFaruk) reported
from
East Ham, England
Thanks @SkyUK to add extra 10GB. Haven’t received anything from mine network @EE which is really bad. Not even any singel stay safe text from you guys.
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🇧🇸Badman cloud
(@BadmanCloud) reported
@mountaindrewwk @AbsoluteChelsea @SkySports Wtf y’all weird asf
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Linda
(@Linda90726024) reported
@SkyHelpTeam internet down in OX12 9. Number of people have reported this on Facebook. Please can you investigate???
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skeletonbob
(@samm801) reported
@SkyHelpTeam It’s back now, it’s just a common enough problem that I don’t think it’s fair to pay for a months usage. More like 27 days lol
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Claire Spencer
(@claire79uk) reported
@SkyHelpTeam my colleague has a problem with your company she's tried ringing you but you keep cutting her off.
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Gillian Hallowell ⭐⭐⭐⭐⭐⭐
(@queentutti) reported
@SkyHelpTeam I've tried the online help but I need to speak to someone can you dm me a number to call pls
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Arlene Tonner
(@arlene2103) reported
@SkyHelpTeam Yes, local outage but no indication as to when it'll be sorted, it's now been 36hrs
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Linda
(@Linda90726024) reported
@SkyHelpTeam A number of people are down. Please investigate asap and stop sending me a stock response.
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𝐃Řυ𝔼
(@drueethy) reported
@SkyHelpTeam why has my internet connection just gotten extremely slow? seems as soon as i stopped paying for a few things it reduced massively. i cannot even use any websites, please sort it out or i’m taking my business elsewhere
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Jasmine Thoburn
(@jaz2607) reported
@SkyHelpTeam ive been left with no broadband for over a week now - and being told someone will be in touch on the 13th - this isnt good enough. What am i meant to do until then? Appalling service
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Rob Cooper
(@robcooper44) reported
@SkyHelpTeam Internet down in OX14 again