Sky Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Sky outage reports came from the following cities: Ilford, Hackney, Enfield Town, Croydon, City of London, Southwark, Hammersmith, London, Romford, Camden Town, City of Westminster, Worcester Park, Poplar, Harringay and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 Ilford |
Wi-fi | |
| Hackney |
Wi-fi | |
| Enfield Town |
Internet | |
| Hackney |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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Chrissy Darling
(@chrissydarling) reported
from
Hackney, England
I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!
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wrighty
(@wrightsnake) reported
from
Enfield Lock, England
@1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with crap you'd expect from decades ago. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Its my sky Q keeps turning off and freezing. As per my bills, I'm sick of being charged an admin fee every time my contract ends and I have to reduce my bill. Y am I paying extra to cancel channels to afford it. Y am I paying extra for a discount u could give me anyway? #loyalty
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🌑 Celia Hammond
(@CeCeHammond) reported
from
Camberwell, England
@SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Why is there an admin fee? Contract is finished by you! If you can give me that rate anyway why does it have to come under as a discount? Pay £10 upfront to save £5 a month Why? I can understand if adding channels/service or new installations. But I'm getting same thing or less!
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Anna Antoniou
(@mammahun) reported
from
Tottenham, England
@SkyHelpTeam sort out your broadband. We’ve had no internet. Sort out your ****!
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Michael Berg
(@shoreditche2) reported
from
Hackney, England
@FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Teena Antoniou
(@teenaantoniou) reported
from
Walthamstow, England
@PushGill79 @SkyHelpTeam Ah, thought I was going mad. Help @SkyHelpTeam #skydown in #chingford for days. Keeps dropping signal.
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María M Hervés
(@Dr_MHerves) reported
from
Paddington, England
@SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying
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Kelly 🐧🤘
(@purplepenguin81) reported
from
Romford, England
@SkyHelpTeam Before lockdown u screwed me over and I had to cancel a package. During lockdown u "paused" my sports package then couldn't reinstate the deal so I had to cancel part of that. Now I'm expected to pay an admin fee to get what I already have at an extra £5 a month iso £10.
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Gareth Cruse
(@garethcruse) reported
from
Enfield Lock, England
@SkyHelpTeam what is the phone number for customer support? Broadband stopped working
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Mark Sabin
(@sabin_mark) reported
from
Bromley, England
@SkySports tell Wayne Mardle to pipe down a bit, he doesn’t build the excitement during a match ... he just chirps nonsense
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Bernardine 🇬🇩🇬🇧
(@Berniebee8302) reported
from
Islington, England
@SkyHelpTeam what is going on with the board band issue?
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Asif Patel
(@asifpatel007) reported
from
Walthamstow, England
@SkyHelpTeam my broadband is not working .
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wrighty
(@wrightsnake) reported
from
Enfield Lock, England
@1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
@SkyHelpTeam No i set it on the box and just checked it on the app. It’s not the first time it’s failed on me. You really need to sort out the sky q offering. It’s a horrible customer experience - I miss sky plus so much
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DB Boxing
(@DBBoxing1) reported
@pdtalbot @SkySports It happens every year, the numbers are not dissimilar to the last few years. Even players without any vaccination are being dragged into it. Having Covid won’t help your heart either.
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam If I try to connect using Wi-Fi it doesn’t show anything. I’ve tried all the usual help tips but nothing. The hub shows no problem. All the usual lights are on. I have no phone line either
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jay
(@veganaking) reported
@SkyHelpTeam Thanks for the generic automated response but I’ve already read this exact message on your Support section. How can I resolve this issue?
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😈🔱🔴Anthony red devil 82⚫️🔱😈
(@Redmachine82) reported
@SkySports @GNev2 I’m sure I heard he’s having trouble controlling the big egos/personality at PSG because he’s to mild mannered (surprise surprise)there a few that keep going clubbing and partying and he seems powerless to stop them because of player power Bullsh*t.
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junkajunka
(@junkajunka5) reported
@SkyHelpTeam Would love to be able to download a box set without the "Failed, Remote network problem" message!
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Capable
(@Capablephotos) reported
@SkySports It's you that will get bad news not Chelsea. Nonsense caption
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam Cheers Liam maybe @OpenreachHelp should learn some customer service from sky
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam Any chance someone can update me on an engineer visit? An engineer called last week to say I had reported a problem with my broadband which I hadn’t. Now I have no internet connection since Xmas Eve.
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam I have been in contact with your team for weeks and they don't seem to get much response from openreach! Always review dates! Sadly they haven't gotten the same treatment as power grid when they failed to restore the issues they had! I'd suggest ofcom is brought in to sort it.