Sky Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Sky outage reports came from the following cities: London, Harringay, Enfield Town, Southwark, City of Westminster, Wandsworth, Kensington, Dartford, Hackney, Ilford, Croydon, Brentford, Fulham, City of London and Merton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Harringay |
Internet | |
| Enfield Town |
Internet | |
| Southwark |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
-
Devesh Mangtani
(@DeveshSport) reported
from
Camden Town, England
@SkyHelpTeam Our Sky Go Extra suddenly stopped working and I can't find an option to activate or check it online. Help please!
-
Yaseen
(@YaseenR7) reported
from
Stratford, England
@SkyUK Why is your WiFi so bad 😤
-
Sam Wheatland
(@SWheatlandCAFC) reported
from
Romford, England
@craigie92 @SkySports @FootballManager @SkyBetChamp @WBA @CAFCofficial @BarnsleyFC Haha dont. Makes me feel shit thinking theres no football
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam I don’t accept. Until someone explains why a doorbell cannot be rung & why we have been left without service for 3 months (whilst paying) and why it’s ok to blame the inability to fix an external satellite dish on social distancing. I now have to wait until JULY! This is farcical
-
Kimberley Bliss
(@obsessedkim) reported
from
Barnet, England
@SkyUK @SkyWitness I’m nearly at the end of @GoodDoctorABC season 3 and I woke up today to find you’ve removed the whole season!! 😢 In these times a good binge watch is all a girl has. I want to know what happens! Please help! #sky #TheGoodDoctor #skywitness #skygo #sos #help
-
Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
-
Joshua Milton
(@miltipello) reported
from
Walthamstow, England
@SkyHelpTeam I've tried that already, multiple times. Hence why I got to the end and was told to call you. To confirm there are no local issues, it's just my connection according to the tests on the link.
-
Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
-
Dan
(@Centrallinedan) reported
from
Ilford, England
@SkyUK I need to speak to a human...have a skybox harddrive failure and followed/completed all online rests etc... Getting annoyed now as nobody can help resolve it. #PleaseHelp
-
WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
-
𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
-
Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
-
Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
-
Finchy
(@Dan_Finchy) reported
from
Eltham, England
@ElizabethG351 @SkyHelpTeam Mines constantly doing it but there's never a problem 🙄
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam we have to call & wait again. I don’t understand why your guy couldn’t ring the bell. I don’t understand why social distancing has been used as excuse. first world problems I know, but I have 3 small children to entertain/educate and sky tv would help. I’m sure I am still paying
-
Martin Kay
(@martinkay11) reported
from
Wandsworth, England
There is pretty ordinary jump the shark end of series TV. But there is also totally gave up pure indulgent could not give a **** lazy as all get out writers be damned jump the shark end of series TV @ModernFam @ABCNetwork @SkyUK
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyUK Our dish has been down since STORM DENIS. The engineer finally turns up today, DOESN’T ring the bell but calls my partner who is working and leave a ridiculous voicemail about social distancing! The dish is outside! Don’t use this pandemic as an excuse #CustomerService
-
Patrick Henry
(@PatrickHenryLDN) reported
from
Lambeth, England
@SkyHelpTeam 3rd of JULY is the date we have been given. It has been down since FEBRUARY. This is an absolute joke. Your engineer is clearly taking advantage of the situation. You cut our neighbours telephone line, told my partner we “just need an upgrade”, blamed social distancing for today!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Krystal Gault
(@Kitschmonkey) reported
@keilan1990 @SkyHelpTeam Goodness I hope so. Still down now. They haven't texted me. I'm on the priority register as disabled so you would think they'd contact us!
-
Aimeeleigh
(@aimee_leigh25) reported
@SkyHelpTeam No tele due to having sky glass WORST mistake ever! So no Internet or tele since 7am and then seeing it’s up to 5 days to repair?! But you’ll expect my bill to go out my bank in 2/3 days JOKE
-
#Letsgoget7
(@Stupotter1974) reported
@SkyHelpTeam Last time I had a similar issue about 4 months ago it was like 5/6 days to fix but included weekend, got zero compensation as only working days counted, and paltry few gb added to plan when probs went thru about 50. Don’t expect any accurate information from updates
-
Thriftmaster 🇬🇧
(@Thriftmaster2) reported
@SwtStrikeCasino @SkyHelpTeam Stockport here & it's been down all day - no internet and my sky glass won't work either. #pissedoff
-
Sandra Taylor #FBPE
(@SandraD_Taylor) reported
@SkyHelpTeam Many issues reported across Greater Manchester including Altrincham. Do you count this as Lancashire?
-
Steph wilson
(@Bingalingeesha) reported
@SkyHelpTeam Come in what is going on comes back on for 15 minutes, my house is in uproar now that it’s gone back off again, kids must think I’m a sky engineer and want me to fix it
-
Nick Stagg-Andrew
(@Nickstaggandrew) reported
@Murph1d @SkyHelpTeam I was told today that I wouldn’t get any for the services as the services are working. Even though it’s a streaming service and can’t stream without broadband. It’s ridiculous.
-
Mike Tunney
(@mikespess) reported
@SkyHelpTeam It’s not Lancashire it’s the whole of the North west with no service since 1am this morning . 750,000 ‘impacted’ customers .
-
Antonia Bennett
(@bennett_antonia) reported
@SkyHelpTeam @SUSANLl40183910 Jesus how many have you got??!! Is this a national issue? Be really, really helpful if you could issue some proactive comms so people can plan.
-
Bethan Hollows
(@prinbvh) reported
@LisettaWren @proberto_carlos @SkyHelpTeam It’s not rude it’s correct. I work fro home and it’s been affected all day and potentially tomorrow and they can’t even update their service pages with the issue. It’s clearly a serious problem to be down so long so we need more info.