Sky Outage Report in Bermondsey, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Bermondsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Bermondsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (20%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Bermondsey, Greater London, England
The most recent Sky outage reports came from the following cities: London, Enfield Town, Islington, City of Westminster, Orpington, Kensington, Sidcup, Waltham Forest, Croydon, Edgware, Southwark, Ilford, Beckenham, Romford and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
TV | |
| London |
Internet | |
| Enfield Town |
Total Blackout | |
| Islington |
TV | |
| City of Westminster |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Bermondsey, England
Latest outage, problems and issue reports in Bermondsey and nearby locations:
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam Good morning, not sure what ‘in’ is but we’ve rang, emailed and attempted to use the website in order to deal with the issue. We haven’t been able to contact anyone directly who can assist us. Surely there’s a direct number to someone in the UK who is able to help sort this out?
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alex forsey
(@placesIlove) reported
from
Hackney, England
@SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!
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Elaine Leggatt
(@elaine_leggatt) reported
from
Crayford, England
@SkyHelpTeam Have not even started contract and already under stress by you not doing what you assured would happen. Moving is stressful during a a pandemic and already you have let us down . Not impressed, 1 1/2 hours trying to sort only to be told I need to sort it myself.
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Chris Baker
(@ChrisBtheArtist) reported
from
Barnet, England
@SkyHelpTeam internet seems to be down here in Barnet - is it me or is there a network problem?
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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Julie
(@JulieMelvinator) reported
from
Walthamstow, England
@SkyHelpTeam I’ve had a tft saying my broadband now live. I’ve spent the last few hours trying to get the Internet and it’s not working! We’ve moved house. I’ve no internet light on the router help please! Tried everything!
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alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
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Tom Wells
(@TomWellsLSF) reported
from
Borehamwood, England
@SkyHelpTeam I don't know how to be sure I've gone down the right path then. I have got to what is apparently the final step. I can't go any further, only "previous step"
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ROY KAYE
(@ROYKAYE8) reported
from
Romford, England
@GoonerHillsy @jacktwilkinson @SkySports We were 2 1 down when we went to 9 and it stayed at 2 1. You could say it was a valiant effort Southampton reduced to 9 and lost 9 0 Thats imploding !!!🔥🔥🔥
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Ethan Greenwood
(@Ethanisraelite) reported
from
Barnet, England
Really angry with @SkyHelpTeam ever since they’ve installed sky q they’ve now denied me access to sky docs that I had before. Terrible customer service.
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LittleMissWinney
(@katewinney) reported
from
Tottenham, England
@SkyHelpTeam So the Sky Help Team is unable to offer any help at all? I’m confused. There must be something you’re able to offer in terms of guidance?
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Heather Farmbrough
(@heatherfarmbro) reported
from
Richmond, England
@SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bel Shergold 🍾🥂
(@belshergie) reported
@SkyHelpTeam I am paying for other services for myself and family, which l cannot use because of your connection problems...
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Jezza_V
(@Jezza_V) reported
@SkyHelpTeam Certainly looks like a DNS issue, no problems since change DNS to 8.8.8.8 on any device I’ve tried, all lights are green on my router, not sure if other people’s routers are showing something different, if green and can change dns settings to manual and 8.8.8.8 worth a try
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Bray Black Cat
(@BrayBlackCat1) reported
@DaveWallsworth @SkyHelpTeam @mischiefcomedy In the recent past, refunds were automatic. I had the same problem tonight but now fixed
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Jackie
(@Jaky17) reported
@SkyHelpTeam What is happening Sky internet connection been down all evening 😠 ?!
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Amit Mishra
(@chkymonky) reported
@SkyHelpTeam Hi Guys any update on ongoing issue?
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Gerald Smith
(@kiwiged) reported
@SkyHelpTeam #skybroadband shocking performance keeping customers updated on the broadband issue
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Ant
(@LondonLadAnt) reported
@SkyHelpTeam I have BB but speed is crap
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Josh C
(@Minion_Josh_) reported
@Markybabar @SkyHelpTeam Change your DNS servers to either google or Cloudflare's and it seems to fix it for some people
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Paul Coleman
(@Coleman86) reported
@kodys_angel @SkyHelpTeam Sam, there seems to be a massive issue. Mines being coming and going since about 4pm!!!
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Starliner85
(@starliner85) reported
@jcarlyon @skiviey @SkyHelpTeam you need to log into your router to check line speed, if low, make sure you are connected to master socket or test socket if you have one, replace an filter you have. they should run a line test through your master/test socket. if all is fine, then it is a throughput issue.