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Sky Outage Report in Ashford, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Ashford, Surrey, England 11/16/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ashford, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hounslow, Hampstead, Brentford, Maidenhead, Greenford, Wandsworth, Wembley, Harrow, Byfleet, Kensington, Uxbridge, Northolt and Ealing.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • m8hny Manni Saini (@m8hny) reported from Maidenhead, England

    Listening to Graham souness on @SkySports is bad for my health! 😣 #BHATOT #COYS

  • wentworthlindsa Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stevenhendy1 Steven Hendy (@stevenhendy1) reported

    Hey @SkyUK #skybroadband no internet all afternoon in the Bath BA1 area your site says no known problems but guess what no internet come up you are a communication company be honest and communicate 😡😡😡

  • jgclarke14 Joanne Clarke (@jgclarke14) reported

    @virginmedia my promised phone call with the 3-5 days regarding my issues, still waiting and that was 11th June, customer service is as bad as internet connection. Blackmailed into increasing speed. £125 a month already... No chance!! Go with @SkyUK

  • aimss03 Amy Richards (@aimss03) reported

    @SkyHelpTeam Why has my broadband been down for 2 days?!

  • Tia_Maria_Lady Cat got your tongue |Book Blogger 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tia_Maria_Lady) reported

    @SkyHelpTeam The issue seems to have resolved itself now... But I needed to use my 4G so can access work related items. #Stressful

  • SqueakySays Lockdown Squeaky AGAIN (@SqueakySays) reported

    @SkyHelpTeam It was a ‘known outage’ apparently.

  • Tia_Maria_Lady Cat got your tongue |Book Blogger 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Tia_Maria_Lady) reported

    @SkyHelpTeam Honestly, it's been a frustrating afternoon and your tweet did not help.

  • SkepticalHusky (((Graham Applin))) (@SkepticalHusky) reported

    @SkyHelpTeam This is absolutely unacceptable service. Your online help is worse than useless. You hide behind your internet wall totally inaccessible to your customers. The service you provide is completely at odds with your promises and disappoints on every level.

  • Benjami28892762 benny boy (@Benjami28892762) reported

    @SkySports Went up then straight back down lol

  • SkepticalHusky (((Graham Applin))) (@SkepticalHusky) reported

    @SkyHelpTeam I simply cannot believe how slow the service is. I’m lucky if I get 20 MB per second download speed. More often than not it struggles to get to double figures. Super fast!

  • sammyj90 Sam Joslin AATQB (@sammyj90) reported

    @SkyHelpTeam Thank you. I’ve just used one of your help functions to reset the router which seems to have worked