Sky Outage Report in Ashford, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Ashford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Ashford, Surrey, England
The most recent Sky outage reports came from the following cities: Chertsey, London, Slough, Feltham, Hampstead, Ealing, Wembley, Southall, Isleworth, Hounslow, Woking, Wandsworth, Fulham, Harrow and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 Chertsey |
TV | |
| London |
Internet | |
| London |
Internet | |
| Slough |
Internet | |
| London |
Internet | |
| Feltham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Ashford, England
Latest outage, problems and issue reports in Ashford and nearby locations:
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Warren
(@wladd73) reported
from
Mill Hill East, England
@SkyHelpTeam No I'm saying the labelling is wrong obviously on your setup so not going together. Why can't you sort by date broadcast? It would mean that shows would be together the labelling is crap
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Greenford, England
How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Jones
(@chrisjones74) reported
@1MickyHazard I agree that caps get thrown around like confetti .. but he said .. and I quote "you're a bad player if you don't play for your country" .. I just think he's on there for the wind up .. he's @SkySports Adrian Durham
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Karl Vogts Sings
(@karlvogts) reported
@SkyHelpTeam Hey, my upcoming bills are more expensive than I have agreed on my new contract. Can you help?
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helen desmond
(@helendes) reported
@SkyHelpTeam have just been cut off in a call with your support team after nearly an hour trying to sort out a problem - can someone contact me!
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AndyMcWell-S_C_F_C
(@amcscfc) reported
@SkyHelpTeam Hi there... I made a call in Dec' to cancel my subscription.. on the call I was told that all I needed to do had been done & my services would automatically be restricted from a future date. That date has now passed & I still have connection. I have cancel My DD.
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ACID23
(@MajinAcid23) reported
@moswaqqz @UtdDistrict @SkySports If I were Luke Shaw, I'd be adamant and stick to my guns. It's then down to the FA to prove this wasn't said via the recording on the referees microphone
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Sandy_SY
(@Sandy_SY56) reported
@SkySports Do other top teams have a problem of mentality because they can't even score against some fridge, weakling on the air, tackle merchant, fullback who can't even attack, and a keeper who can't catch a single cross? I fix it for you.
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Laura Hunter
(@LauraHunter315) reported
@SkyHelpTeam Hi I’ve been having issues with my broadband, is there any way to get it sorted without having to call?
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arby
(@RachelBrennan1) reported
@SkyUK how can i actually speak to a human being and not a recording that points me to online help? Of course i have already done all that hence the call to speak to someone
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Mr Endowed
(@daramola4444) reported
@SkySports Big lie , just to defend the ref poor decision
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Ann Morton
(@ann0401annie) reported
When you are working from home & are having ongoing broadband & phone issues for more than 5 days. A recorded message saying we are aware is not enough info, please help @SkyHelpTeam