TalkTalk Outage in Greenford, Greater London, England

@TalkTalk our broadband keeps dropping out making it unusable, is there an issue in the #Catford area please?

@TalkTalk Why has your service been buffering all day? Is there an issue in the Willesden area?

@Suskat1 @TalkTalk Omg,!!! Worst customer service ever. Today i was on the phone for amost 2 hours. The assistant changed my new contract from 20.95 to £24.95. Is this legal?

@TalkTalk Hi I desperately need a new router but I don’t have a phone with you but internet I do so I am unable to contact you lease HELP

@TalkTalkGroup @TalkTalk refusing to speak to me regarding my issue!!!

@TalkTalkGroup @TalkTalk I’m so angry you have Chinese partying while answering calls!!! How dare you disrespect us as bad as that!!! All I wanted was a poxy new remote!!!!

Talk talk are ****!! Called to just get a new remote the Chinese were partying in the background and have stall me tv!!!! @TalkTalkGroup @TalkTalk got no tv no remote!!! Disgusting behaviour not only are we on a lockdown but u guys want to rub it in partying!!! Send me a remote!!

@TalkTalk Tried messaging you because my router’s not working. Couldn’t remember my password so they sent link to change it (didn’t work) Can’t login to my account (same reason)Password change link also doesn’t recognise my landline no. Please help

@RuthCadbury @TalkTalk @RuthCadbury please could you help support supply staff. We have none to ask for help? I sent you an email. Please if you could advice 🙏🏼 thank you

@TalkTalk is there a problem with broadband in NW10? I can't access internet at all after following all your troubleshooting steps. Your texts says the connection is fine which is not!

@TalkTalk my internet is down, what can I do? Is there any issue? I'm working and need it back ASAP please somebody help.

@TalkTalk @TalkTalkGroup please help with my elderly neighbour. She’s 83 and her landline isn’t working. She’s tried contacting you via internet phone but is not receiving the assistance she requires. This is her lifeline. Please advise how I can direct her. Tried all checks CS

Imagine I’m in the middle of a Global Pandemic doing a degree from home and @TalkTalk is trying to get my mum to pay £50 to cancel her broadband

@CarolineMarys @TalkTalk That is true! When you call the customer service they direct you to Live Chat! Like im using my minutes because I dont have internet!

What is going with service @TalkTalk - going round in circles trying to get help on 48-hour outage and no one available.

@TalkTalk i am having problems with your internet and your customer service is closed! You must be kidding!!!

@TalkTalk why have you sent me a bill when I am no longer a customer of yours and have terminated my contract?

@TalkTalk is there an issue in Catford SE6? Phone line but no broadband..

@TalkTalk why do I have problems with my fibre every single weekend?

@TalkTalk Thanks for the reply but yes, it was some of the worst customer service I’ve ever experienced I regret to say. I even tried the phone option to give it another chance, 32 mins later, I couldn’t even get past the automated (non working) system. Really think you need to review it.

Hi @TalkTalk. Why has one of your advisors just cancelled out of a livechat with me when discussing connection speed issues that have been ongoing since July last year and my request to know what I have been paying for these last 6 months?

@pisces33 @TalkTalk Well done. Best to give these cowboys a wide berth. We had 4x no show appointments to get connected, little to no communication. We’ve left. Take up their formal complaint route and then go to @Ofcom for the final stage. These need closing down.

@TalkTalk an engineer has been. No fault in the property. Has left hours ago and now I have 2mbps speeds on faster fibre. I need to make a complaint

Why is @TalkTalk internet so bad?

@TalkTalk no internet connection. Upgraded to fibre65 but still no internet, HELP

@TalkTalk I cannot get anyone at Talktalk to reply to the DM they asked me to send them!! I’ve had a technical issue since 14th February!!!!!! Anyone care at your company?

@TalkTalk Service is a joke. Made a complaint and it wasn’t even dealt with! Once my contract comes to an end, I won’t be renewing for sure! Also since the repair to my broadband, all comes coming in now sound like international calls! Sort it out!!

Frikkin Internet playing up again. @TalkTalk you really are ****.

@TalkTalk Utterly hacked off w/ talktalk - £36 a month 4 internet that is either impossibly slow or doesn't work at all. Going on for weeks now, can't do online nurse mandatory training. Cant get hold of live chat, going round in circles

@TalkTalk @TalkTalkGroup IS THE WORST AND HAS THE WORST CUSTOMER SERVICE!!!!!! I’ve been in the phone to them for almost 3 hours!