Virgin Media Outage Report in Winlaton, Gateshead, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Winlaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Winlaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Winlaton, Gateshead, England
The most recent Virgin Media outage reports came from the following cities: Newcastle upon Tyne, Gateshead, Blaydon-on-Tyne, Wallsend, Stanley, Hebburn, South Shields, Consett, Jarrow, Chester-le-Street and Blyth.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle upon Tyne |
TV | |
| Gateshead |
||
| Blaydon-on-Tyne |
Internet | |
| Wallsend |
Total Blackout | |
| Newcastle upon Tyne |
||
| Stanley |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Winlaton, England
Latest outage, problems and issue reports in Winlaton and nearby locations:
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@virginmedia If I go onto your mobile app I can never get into the info ...the icon just keeps swirling around & around etc
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alistair oates
(@alistairoates) reported
from
Whitley Bay, England
@virginmedia Please if you’re providing a terrible internet service don’t use the phase, ‘Oops. Our bad’
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Dxrpii_
(@Dxrpiii) reported
from
Chester-le-Street, England
@virginmedia Will you please sort your **** out, 7 times my internet has dropped for 30-60 seconds it’s so frustrating pay for the best broadband available and have to put up with this 😡
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Jack Johnson
(@JJohnsonJourno) reported
from
Walker Gate, England
Any one have a resolution for no WiFi connection? @virginmedia
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@virginmedia Hi...obv you have taken notice of my post re cancelling contract of one of your ex subs.Its Law!! Re my service..i'm wired from reuter to pc & tv then wifi to mobile & tablet obv...im happy with virgin tv but bband signal pc & wifi altho "50mbs" is slow ...NOT good enough!
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia are you going to respond or do you just pick and chose? This is disgusting service. Over 70 quid a month for half a service!!!!!! Cancellation in Feb when my contract Is due at this rate.
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Ruth Bennett
(@ruthemmj) reported
from
Walker Gate, England
@virginmedia Hahahaha talk about bullshit - had to change to sky because of your **** service
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia great customer service tactics, tell people theres going to be a long hold time, when they get to an hour on hold just hang up on them because they clearly don't need Internet any time soon...
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Christopher Baddoo
(@Baddoo) reported
from
Newcastle upon Tyne, England
@virginmedia any network issues in Newcastle upon Tyne? Our internet is down and can’t get through
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Dan Coates
(@Dancoat1982) reported
from
Newburn, England
@virginmedia is your broadband down completely in #NE5 any idea when will be working???
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Daniel Jones
(@DPhilipJones) reported
from
Newcastle upon Tyne, England
Me: “I’m going to have to cancel the contract as the landlord doesn’t want me to install the fibre optic broadband anymore” @virginmedia: “Maybe you should just buy the apartment, it’s not very expensive or anything” Confirmed. Virgin Media is Tory.
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Paul G
(@PaulGmedia) reported
from
Whitley Bay, England
@virginmedia My contract has expired and I’m wondering what options are available if I decide to sign a new one. Feels like it’d be easier to leave, tbh. I’m also moving house so wanted to discuss moving service to new address. I appreciate you’re busy, but it’s an absolute nightmare.
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia Refuse to pay for a month...any contract by law gives you 14 days to cancel!
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Steph.
(@stephwales_) reported
from
Gateshead, England
@virginmedia, you've text me a link after your phone robot tested my equipment, the link doesn't work. This has been on going for 3 to 4 weeks. I've been paying for a service I've not been receiving. I need to speak to an actual person!!!!
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Rachel MCDonald
(@RachelDMcDonald) reported
from
Sunderland, England
@virginmedia internet has been off for at least 5 hours if not longer. Estimated fix time is now and still nothing..... sr4 area. When will this be back on!!!???
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia After 2 hours on hold I got through to a nice guy in the call centre, he couldn't work out the issue so I've got no Internet for 2 days until an engineer comes out. Love paying for services I don't get...
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John McGann
(@McGannJohn) reported
from
Whitley Bay, England
@virginmedia amazing concept of telling people who have no Internet at home to log onto an Internet chat room to get help with getting their Internet back, do I get a refund for the data used to tether my laptop just to get access to customer service?
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Scott Tate
(@Scotttate1990) reported
from
South Shields, England
@virginmedia issues with WiFi signal NE32 area. Been off and on all night, no known issues on website
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DaveChristieImaging
(@davechristie15) reported
from
Shiremoor, England
@louisewil86 @yanic1965 @virginmedia I'm supposed to be on 50mbs...nowhere near! What they dont tell you (any bband supplier) but my engineer does....is that the fibre cable only goes to your local substation box...then thru copper cable to your house ...so slowed down automatically!
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John Lacey
(@schizoid007) reported
from
Gateshead, England
Can't wait till my contract is up with @virginmedia to move back to @skytv probably the worst TV experience I've ever had. Horrendous hardware, UI and Operating System
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SarahJW
(@SarahWi38221850) reported
@virginmedia #disability They never called back. As explained 360 box not #accessible in a #Blind home
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Greg
(@gregofallgregs) reported
@virginmedia The technical team didn’t help. I’ve requested a dongle and they’ve sent out a 3GB on data limited one. How is that going to replace unlimited 350Mb download internet. The next available call out is 10th May and you’ve leaked my numbers to scammers
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Lewis
(@Smiggylfc19) reported
@virginmedia The break down shows last months bill as unpaid and a late charge on top of this months bill, however, I had this whole bill wiped as good faith due to a complaint so this isn’t ideal to see this on my bill today
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Mike Gill
(@M_J_Gill) reported
@virginmedia I tried that last night and it took 2.5 hours without resolution :-( . I suppose I will have to try again
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Orla Harrington-Browne
(@orlabrowne) reported
@virginmedia Ok. That’s great but I have tried to do this already today. And the automated service sent me a link via text to fix my issue. I need a human to arrange an appt. Please can you call me as I haven’t got time to be chasing something which SHOULD have been done 2 days ago
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Jay
(@jsquires1990) reported
@virginmedia I am on M200 and they said that the hub 4 should help. But cant upgrade it as the hub 3 isn't broken! - Its just not fit what I need so I use my own router but this means no stream now as I don't use a VM hub! Seems an odd decision.
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Jay
(@jsquires1990) reported
@virginmedia Its not a speed issue, its the hub that drops device connections.
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Darren Windsor
(@Windsor1995) reported
@virginmedia I don’t use a wired connection. Are you actually doing anything to look into this or just sending links to your website which tell me nothing? It just says ‘we’re looking into your issue’ - but I raised it on 8th April and it was escalated on the 14th and haven’t heard a word…
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Orla Harrington-Browne
(@orlabrowne) reported
@virginmedia This is absolutely rubbish. How do I cancel this service? I want to cancel it now!
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Steff
(@dinobhoy) reported
@virginmedia After a 50 minute phone call yesterday I think that someone may be on the case now. I’ll wait and see as I’ve already been told it would be fixed in 48hours two weeks ago. Paying over £1000 a year for a sketchy service