Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 10: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Warrington, Manchester, Stockport, Bolton, Oldham, Ashton-under-Lyne, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Stockport |
Wi-fi | |
| Warrington |
Wi-fi | |
| Manchester |
Wi-fi | |
| Stockport |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
-
Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia Trying to contact him now - it’s tricky but I’m sure you would want to step in and prioritise an issue which is of your own making and leaves someone for 2 weeks bereft
-
Dan Wright
(@danpwright) reported
from
Manchester, England
Had it with the so called “Superhub” from @virginmedia. Google Nest WiFi ordered. The service is great - the router is terrible.
-
Bruce
(@brollybruce) reported
from
Dunham Massey, England
@virginmedia if your disabled pal has had an installation of yours which has been a disaster from A to Z and he’s having to wait yet another week for an engineer - how do I help him get the priority remedy he needs ? #askingforafriend obviously
-
johnconroy
(@jehsuey) reported
from
Oldham, England
@virginmedia 3 times in 2 weeks Internet gone down. Working from home & kids at home. You are failing miserably.
-
Andy Gill
(@andigill) reported
from
Warrington, England
@virginmedia You keep people waiting on chat for over 4 hours, you keep people waiting on the phone for an hour, you don't reply to earlier tweets just how do i cancel my contract
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
Having to use my phone data to tether my laptop for work as @virginmedia broadband has gone down. Ran through diags and it’s said an engineer needs to attend 🙄 Managed to get an appointment between 12-4 today which is surprising!
-
Bruce
(@brollybruce) reported
from
Knutsford, England
@virginmedia Complete disaster - can you please look on the account and sort out the problem - you have all the authority from the client
-
Ashley McConkie
(@ashleymcconkie1) reported
from
Ashton-under-Lyne, England
@virginmedia I’m moving house and need to cancel my contract but I cannot get though on the phone or though the online portal
-
Darren Page
(@pagiemcfc) reported
from
Sale, England
@virginmedia Good Afternoon, Can you confirm is there are any issues with Virgin Internet in general or in my area please .... mine has gone off and I’m currently unable to work from home .... it’s been off about an hour now
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Visit was put on hold as you later found you had a wider issue. It was resolved after a few hours so not too bad. Not sure how happy my boss was at me not being able to get online though...
-
Michael Gleeson
(@Michael_Gleeson) reported
from
Bolton, England
.@virginmedia is getting unbearably bad now. I’m sick to death of having to pay for extra data on my phone.
-
workinklassmanc
(@74gilly) reported
from
Urmston, England
My internet is a great connection but try get through on the app , live chat ,mobile to @virginmedia is terrible no contact at all🤬
-
Ma Parkes
(@Ma_Parkes) reported
from
Salford, England
@virginmedia has just gone down in Salford (again). Others having this issue?
-
AirHairdressing.com
(@Airhairdressing) reported
from
Sale, England
@virginmedia I need for my wife to be able to speak to support when I’m not at home. Can this be done on my account from home? Thank you.
-
Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? 🤯 Not great service!
-
Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia “Speak to billing team” - but how? Brings me back to my original issue - why can’t we have more help on call centres?
-
Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia trying to register an account on Virgin Mobile app so that I can provide a PAC code to you but don’t have an answer to a security question and have never set one up so I’m calling you as requested but all of your call centres are closed? Please help!!!
-
Piyush Chechani
(@cpiyush) reported
from
Sale, England
@virginmedia As I mentioned earlier, i tried calling multiple times with wait time between 60-120 mins and got no response back. Tried reaching out on twitter and got no response. The complaint is not resolved from my side at least, not surr of that closed on your end.
-
Simon Nadler
(@simonandrebecca) reported
from
Manchester, England
@virginmedia I’ve tweeted you 3 times now without a response. Hopefully this is 4th time lucky! Please could you assist me with my issue? If you’re not bothered, I’ll take my business elsewhere
-
Alex
(@lexy1968) reported
from
Cheadle Hulme, England
@virginmedia Hi. How do I cancel my service please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
FreeEnglishman
(@FreeEnglishman1) reported
@petercardwell @virginmedia @TalkTV Peter, I am the opposite to you. I hate having to use the phone, and had a horrible conversation with a salesperson from a broadband company trying to sell me stuff when all I wanted was to leave them, but could not do this online.
-
Robee Darkhalf
(@Robee_Darkhalf) reported
@virginmedia sort your internet out, it's been on and off every 10 seconds for the past 2 days.. Rubbish service, never getting what I pay for and it's getting boring now Zzzzz
-
Paul Ratcliffe
(@paulratcliffe77) reported
@virginmedia Inconsistent service , fees and contradictory agreements, speaking to your staff in live chat now
-
Alan Jones
(@amiddleagedguy3) reported
@virginmedia yes cabinet, sorry, the engineers have now replaced my connectors. We had an area wide outage Thursday... I need good reliable connection for work. sorry but that hasn't been the case for some time now.
-
Gary Austin
(@Gazzaaustin1940) reported
@virginmedia John if you read below I’ve called at least 25 times this month and they say they will get the relevant department to call me back. I never got a return call
-
Clarkey
(@clarke_ad) reported
@virginmedia My dads internet went down rang virgin and ended up being scammed for £3500 which he better get back
-
Alan Jones
(@amiddleagedguy3) reported
@virginmedia I've never had issues with you guys, but customer service is down and whatever you're updating technically seems to be causing major issues. Honestly neighbours switched to BT. Still waiting for VM Wifi 6 range extenders!
-
Gaynor Bearder
(@GaynorBearder) reported
@virginmedia Good morning - following our chats with Nathan yesterday - there is still no service in Greece & mum is completely unable to access anything. Resetting phone has not helped.
-
Tommy Mitchell
(@tommym1tchell) reported
@virginmedia Done all of that, there’s an outage in my area - apparently it will be fixed by 2:30 but I’m not holding out much hope. Your customer service have been absolutely no help so far so I don’t expect that will change
-
Den Butler
(@Digital_Den15) reported
@virginmedia It just gets worse and worse. We've tried everything, resets, factory resets, channel changes - every day we get drop outs and sometimes no signal for 20mins at a time.