Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Stalybridge, Manchester, Stockport, Bolton, Warrington, Altrincham, Wilmslow, Oldham, Rochdale, Salford, Dukinfield, Hyde, Irlam, Sale and Knutsford.
| City | Problem Type | Report Time |
|---|---|---|
 Stalybridge |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Stockport |
Internet | |
| Bolton |
Wi-fi | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
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Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
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SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I haven’t been able to find a replacement service yet so I need an extension on my end date with you. I’ve been trying to start a chat for 4 hours now.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@LizBish94 @virginmedia @EE I'd take lower speeds for better customer service. 👍
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.
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Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Given up getting through but im gonna be ringing customer services in the morning demanding compensation
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Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
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nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
@virginmedia Currently been on hold nearly half hour, I seem to be connected again now but bit late the rugby league game I was streaming has finished now I couldn't watch it as I wanted to keep the 1gb of phone data to last the weekend, its typical this this is twice lately ive raised issues
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Rob Smith
(@RSBWFC79) reported
from
Cheadle Hulme, England
@virginmedia told issues with your broadband won't be fixed till the 9th. 3 days of unusable service so far. Not acceptable. #SuperDud
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James Marshall
(@jameze1992) reported
from
Oldham, England
@virginmedia is down again. Literally on the phone every day now
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independent media wolves Manchester
(@adamconlon2013) reported
from
Middleton, England
WiFi down again in the Middleton area for @virginmedia!!! Bloody ridiculous pay over £50 pm for a few channels and supposedly decent WiFi but never bloody works, eating up all my phone data atm 😏
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Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.
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Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
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Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
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Sonal Bhadane
(@Bhadane_Sonal) reported
from
Salford, England
It took 1.5 hours to get hold of a @virginmedia tech .And no resolution with broadband box. So if you call a sales line 100s are ready to sell you the products but once you are their customer it’s of no value how they treat you ! @VirginMediaNews Happy Sunday 😀
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brooke Smedley
(@Brooke_Smedley) reported
@virginmedia Agents just lie and lie and lie to try and get the customer off the phone, 3 times I was told my phone was in different places when I’m hindsight it hadn’t even been shipped but the staff just chat breeze
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Kieron ☘️ 🍺
(@Kieronocall) reported
@virginmedia New masts have been erected at the side of the park a few months ago, the problem started then
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Serena Ralston
(@serena_ralston) reported
@MelHorrocks19 @virginmedia Had this 5 times in 9 months wfh with Virgin whose customer service was dreadful - young inexperienced staff at call centre who really couldn't help, weren't interested and refused put me onto anyone else. Had to wait a week for an engineer for problems to recur. Switched to BT.
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Darragh Golden
(@DarraghGolden) reported
@virginmedia You can waive the ridiculous cancellation fees you are trying to apply to my account. Considering you can provide services at my new address and I'm in my 2nd year of contract, trying to charge a loyal customer for services they can no longer use is a disgrace.
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Chris Carr
(@the_So_CialHome) reported
@virginmedia why, when we are told to not give out personal details to cold callers, do you insist on cold calling me to try and sell me things and then demand personal details? Your solution was for me to call you and verify the person calling me was legit! Why should I???
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Darren Turpin
(@Turpinho) reported
@virginmedia Yes, I tried calling that number twice last week before resorting to Twitter. It directed me to the same online help I'd already been through. How do I actually get to speak to a person who can help me?
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Owain Sutton
(@OwainAlty) reported
@serena_ralston @MelHorrocks19 @virginmedia This is why I use Andrews & Arnold. Not the cheapest, but all their front-line support staff are actual tech geeks.
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Jon Curnew
(@muddyboots73) reported
@virginmedia I can use data 4G/5G, i can send Sms and receive calls. I have tried wifi calling but that doesn't work either
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❥ Ellese
(@nasherxxx) reported
@virginmedia I did and I’m not sure what to select. I don’t know if it’s not working to my tv or to my box?
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Will
(@youcantgoback) reported
@virginmedia I'm available. But I've done everything the site tells me to do. Even reset the router to factory settings. I think someone needs to come out and fix it.