Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Manchester, Irlam, Bolton, Warrington, Salford, Stockport, Wilmslow, Oldham, Dukinfield, Altrincham, Sale, Knutsford, Rochdale and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Irlam |
Internet | |
| Manchester |
||
| Bolton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi its regarding broadband, was down most of Tuesday and we are having in and out connection today.
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Aftab
(@Aftab147) reported
from
Rochdale, England
@virginmedia Hi do we have a service issue at my postcode OL16 2JJ. Had issues on Tuesday as well.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@TaraqMahmood @virginmedia Very true, they r awful hence why I left them and now they are holding my refund without any cause 😤
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
@virginmedia No, a complaint has been made
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Ah so now you’ve acknowledged there’s an issue in the area with a fix ETA of nearly 3am. So no broadband all evening. This happened last week too. This isn’t acceptable service levels.
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KimSmith⛳🧘♀️
(@Tinkerbellkimmy) reported
from
Risley, England
@virginmedia Hello I spoke to retentions yesterday and my contract is going down to 78.00 something but havent had an email from you with the new details im not having any luck with online chat noone responded
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Mike Roberts
(@mdrvideo) reported
from
Newton-le-Willows, England
Cant access my business website @virginmedia keep hanging up worst customer service ever #virginbroadband #useless
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Hi, done a few tests and reset router etc and it’s still the same. Speed drops on Ethernet and wireless. It’s very intermittent though. It can be fine for a couple of hours and then have a few minutes of really slow speeds.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia Still the same. Can't sign in on your website.
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Mike Astro Mckenna
(@MikeM0309) reported
from
Salford, England
@virginmedia No they wont.... I was on hold for over 3o minutes before someone answered and when he did he said he'd give me a default Password and then he hung up.... wtf. Your customer service and service full stop is an absolute joke!
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Ed
(@pedal_pushin_ed) reported
from
Manchester, England
@virginmedia not working - again. 2nd night in a row. Good job it doesn’t cost a small fortune a month or anything. #shite
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stacey mcnulty
(@sjmcnulty1981) reported
from
Ashton-under-Lyne, England
@virginmedia been a customer for 2 hrs and already rang up twice complaining. Was told I would get movies free for 3 months, I have the email confirming it yet customer service are saying they have no such email and I’m not entitled to it.currently on the phone to them #nothappy
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Laura Donnellan
(@ImLauraa) reported
from
Oldham, England
@virginmedia Well we don’t have a tracking number and we haven’t heard anything back since we returned the faulty phone. We also tried the text messaging service but also takes ages to get a reply.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia That’s not the point, I don’t want credit. I want a reliable service. And this isn’t reliable. My 4G service on my phone is more reliable than my home broadband. That’s not good.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t have a landline or a Virgin phone, I don’t want to rack up a huge phonebill calling you to sort out an issue on your side. I’ve now performed a factory reset and still not working. So I’ve ran the broadband test from my Virgin Media page and it says the equipment is off.
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Jennie Roach
(@Jenniepenny30) reported
from
Stockport, England
Another awful encounter with @virginmedia on the phone this evening and still none the wiser about my outstanding refund!
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Ajay Parekh
(@ajayparekh68) reported
from
Ashton-under-Lyne, England
@virginmedia absolutely appalling service, 39min and counting trying to close an account I haven’t used for three months, on hold for 11min now.
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Paul Barton
(@RubbermanPaul) reported
from
Rochdale, England
@virginmedia well come home from working away on Friday with a lot of emails to reply to. To discover my router is broken wife phoned up Friday afternoon customer service said they would send one out by Monday shocking service I’m out of contract so will look elsewhere 😡😡😡
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Simon Bell
(@simon_bell86) reported
from
Manchester, England
@virginmedia Yes I’ve done that several times and there’s never any known issues
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia And another issue. Must be that time of the year when I seem to have numerous problems in a short time span. Now it’s saying incorrect password when trying to join the WiFi network (password hasn’t changed), or it’ll say there’s a connection problem to internet and a red button.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paula
(@Paula_ODonnell) reported
@virginmedia And I’m not paying for the rest of the contract this is The companies issue and they refuse to fix it no matter how many complaints have been sent. Service a shockingly poor overpriced and speeds/connection significantly under what is Advertised
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Joe Wright
(@JoeVVright) reported
@EE @virginmedia what you both playing at?! Internet and signal are practically useless on both networks
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Ben Hindmarch
(@hindmarch) reported
@virginmedia one of your UK customers has signed up using my email address and I keep getting her bills. Your emails provide no way to change this and your website help is no use either. I’m not in the UK so won’t phone you. Can you help change this?
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Marc Fountain
(@MarcFountain4) reported
@virginmedia Nothing tbh, was told fault would fix withing 24hrs but still happening so we will wait and see
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Daniel Ledgard
(@Danny221108) reported
@virginmedia Bloody service is down again ..... now its estimated 11:05pm I'm getting totally fed up of this poor service 😢
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Dr Carla Ardis
(@Carla_Ardis) reported
@virginmedia. Day 81 w/o the broadband. I spoke with you in the web chat and apparently, despite being told on 19/10 that you had all the permits, you discovered now, after 3 months, that on my road there are 2 traffic lights. I raised an official complaint & I wait 4 a call asap
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CyrptoGodGeorge
(@Crypto_God_Geo) reported
@virginmedia No. I will just buy one on ebay then as I can get one faster than waiting for an engineer, having no internet is costing me money.. **** service don't understand why I need an engineer to replace a hub.
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Dave
(@dangerous_85) reported
@virginmedia Trying to speak to somone on your live chat about a problem with my Internet and the best advice they have is to turn it off and on again, like I haven't tried that already
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property Maintenance and repairs
(@propertyMain12) reported
@virginmedia @vmbusiness @vmbusinesshelp what a load of sh!! you are Iv had a fault on business broadband rang up to 25 times no one can help I have 12 hours SLA and still 2 weeks later still not fixed had 7 engineer that don't no what rong with it what a joke #voom #nogood
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Flibblestix
(@Flibblestix) reported
The installer won't do it. Because the cable would be dangling down and someone might cut it. WTAF. It's cost me a bomb in mobile data in the 6 weeks. And what do I have to show for it? Absolutely nothing. Furious isn't the word. @virginmedia @richardbranson