Virgin Media

Virgin Media Outage Report in Trafford Park, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trafford Park, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Trafford Park, Trafford, England 02/01/2026 13:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Trafford Park, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Wilmslow and Dukinfield.

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City Problem Type Report Time
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomOldham Total Blackout
United KingdomOldham Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Trafford Park, England

Latest outage, problems and issue reports in Trafford Park and nearby locations:

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

  • blandsteve Steve Bland (@blandsteve) reported from Knutsford, England

    @virginmedia Yes. No issues identified.

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet

  • salpea77 Sally pickford (@salpea77) reported from Stockport, England

    @virginmedia code v210 on the tv how can I get help for this??

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡

  • tgomez7 gomez (@tgomez7) reported from Sale, England

    @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia we have been trying to arrange our virgin services to be moved to our new house since 23/11/20. We were supposed to get a call back from one of your guys yesterday to help with a self install - no joy. Since yesterday I’ve spent over 3 hours on hold, been.......1/4

  • SarahCassidy Sarah Cassidy 🐝 (@SarahCassidy) reported from Manchester, England

    Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.

  • garethlongley Gareth Longley (@garethlongley) reported from Salford, England

    @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AnnaDLRCC Anna Anderson (@AnnaDLRCC) reported

    @VirginMediaIE Oh, and the "change to any speed you wish" option? Yeah, right. That's a real incentive. How serious are Virgin Media about keeping me as a loyal customer?

  • coddy68 steven coddington (@coddy68) reported

    @virginmedia Will there be any compensation for loss if service and two days of work so far ruined because no internet

  • yateeshkamath Yateesh Kamath (@yateeshkamath) reported

    @virginmedia Yes, I want this issue resolved.

  • RichFeek Richard Feek (@RichFeek) reported

    @virginmedia Will it be more then £8.06? When the service is finally restored I will be calling you as I will then know exact timescales and extent of this latest outage.

  • LaurenSivyer Lauren'Sivyer (@LaurenSivyer) reported

    @virginmedia I did. To be told I will have to wait up to 10 weeks now for installation due to maintenance needing to be done. Baring in mind I’ve had to make 4 calls with over 1 hour waiting times to find this out. We have already paid over £100 to cancel our old provider.

  • roosassie Roo (@roosassie) reported

    @HollyBranson @richardbranson @virgingalactic While he’s there can he fix virgin media, he needs to look at all the complaints. It’s really gone downhill in the last five years, used to be excellent. The pandemic is not to blame for a change.

  • yateeshkamath Yateesh Kamath (@yateeshkamath) reported

    @virginmedia Honestly, I can’t repeat the same issues again have done it enough for today. Either sole this issue on priority by replacing the hub and sending a technician or please cancel my connection. My time is money and I have wasted a lot today. Thanks.

  • Hammer11Run RunHammer11 (@Hammer11Run) reported

    @virginmedia I have spent enough time on virgin this month. The part of refunds in 20 years as a customer I have NEVER been given auto refund without fight! Engineer works now 6 days interrupted service confirmed and no offers ever. @financialombuds

  • yateeshkamath Yateesh Kamath (@yateeshkamath) reported

    @virginmedia I was told by an agent on June 29th that there is an issue in the hub and needs replacement and I will receive one in 5 working days. Today I get to know that no order has been placed. I am repeatedly pointing out that just 3mtrs away from the hub with just 1 device my con drops

  • SiBraybrooke Si Braybrooke 🇪🇺#WearAMask (@SiBraybrooke) reported

    It appears @virginmedia really hate loyal customers. My current package costs £94. Been out of contract for 6 years. Customer service will only reduce to £75. Same package for new cust is £36.99. So I’d be forced to pay another £450 for being loyal (18 years). So hello @skytv