Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Warrington, Rochdale, Stockport, Hyde, Sale, Salford, Knutsford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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MK
(@ItzM_K) reported
from
Manchester, England
@virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Anthony Murphy
(@anthony_murphy1) reported
from
Bolton, England
@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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Will
(@willxnorbury) reported
from
Manchester, England
I pay way too much money per month for Virgin Media to go down this much
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Will
(@willxnorbury) reported
from
Manchester, England
Virgin Media down again? What a surprise
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M Joni
(@Mattj1878) reported
from
Warrington, England
@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leah
(@LeahRayner22) reported
@virginmedia @VMSolutions_ I am absolutely disgusted by the customer service I have received from Virgin. I have called them 4 different times now, I have been put down on all 4 accounts with a total call time of 4 and a half hours. Nothing has been resolved and been verbally..
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Chloe Langford
(@chloeisa91) reported
Been waiting for a response on @virginmedia tech support web chat for 4 hours, only for it to randomly restart the process again. Yet when you’re on the ordering page they get an agent to you in seconds. Funny that. #wasteoftime #wasteofmoney
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Chris James
(@christPJames) reported
@virginmedia Unsurprisingly, after 6 hours I did not receive a response, even from a bot. I spoke to someone from the Virgin Community who was v helpful though. He said that my downstream levels are all at max (I have no idea what that means) and that I definitely need an engineer out to fix
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Daniel Evans
(@Thiswolftweets) reported
@virginmedia Can someone please contact me to help resolve a linked Virgin Media/Mobile issue. I pay the bill via VirginMedia but account set up by VirginMobile put my name as 'Even' not Evans, so I can't access my own account via Mobile login in.
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Ruckuz
(@theruckuz) reported
@virginmedia I've tried to order a new phone twice in as many days. I need it by tomorrow. Order has been parked. Again. I'm without broadband until 4th of December and am relying on 4g internet to work. Was told all was fine. Now there's info available. This is extremely poor.
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Morgan fail
(@morgan_fail) reported
@virginmedia We never recieved a letter or call. We were promised both. Sadly we therefore have no complaint reference number. We filed a complaint numerous times, and it is on our records with @virginmedia
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Beaker Baker
(@bakerga1) reported
@virginmedia so excited to receive WiFi box with quick set up! However that was 3 hours ago and been on hold or pushed across since 2pm?! Pls help
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Ryan Gilvear
(@ryan_gilvear) reported
@virginmedia Still haven't even had the confirmation email to set up the account two days later... nor a reply here, and after talking to a agent on web chat, had no help given at all... great customer experience so far..
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Laica
(@Laica23) reported
@virginmedia All of the details have just been given, and over we the phone, they are sending a letter that will take a further week, she has been without for 4 days, and we have been trying to get your attention for two days, you could see my screen grab, it doesn't work!
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Tyler Oliver
(@oliverit) reported
@KrenSve1 @virginmedia Also in SE8 near by and have been experiencing intermittent cutouts the last few weeks. Had callours before that eventually were deemed area wide issues. Calling virgin in the past has lead nowhere. It's 17:13 now and haven't had a connection most of the afternoon.