Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Rochdale, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Oldham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Tim Coulman
(@heytc1964) reported
from
Rochdale, England
@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Carolyn Hudson
(@crhudson10) reported
from
Horwich, England
@virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Be honest.. you couldn't care less if this has been sorted. No shits given for customers. Gonna have a word with Martin Lewis.. now he knows his shit..
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Gerry Hattrick
(@TinmanPG) reported
from
Cheadle Hulme, England
@virginmedia I’ve been on the phone for 52 mins and have been put through to the wrong department three times! Terrible service,
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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Jenny Whitham
(@Jenny_Whitham) reported
from
Manchester, England
I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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Shaun
(@shaunbentley) reported
from
Manchester, England
@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.
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Denis Cudahy
(@cudda69) reported
from
Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia Virgin generously said if I pay nearly £150 I can leave! I declined.. although i would have the £2 offered as compensation but I think I'll spend that on half a starbucks. I'll wait till my contract is up & im free. sky from what i can gather will be gaining shit loads of peeps!
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia @NorthernOaf Feel free to look in to my non-existent service.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
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PB80'squeen
(@peepers1970) reported
from
Manchester, England
@virginmedia 40 mins waiting speak to someone re cancelling. You offer me £2 as compensation for having no tv for 8 days!!!! Seriously! Absolutely disgusting. A total sham of a company. Disgusting customer service.
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@BigT_1966) reported
@virginmedia Hi, Maybe a silly question now I have Netflix on the subscription I have with you, can I cancel my payment directly with Netflix ??
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Jeremy Price
(@JeremyPrice81) reported
@virginmedia i'm moving and just want to cancel virgin....not give you guys my life story and lose an evening in the process...why can't i do this online...who was i speaking to as the first advisor????
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James Parker
(@parker_james) reported
@virginmedia Yes twice, both times pushed back to Customer Service before being pushed on again! No one wants to take responsibility, or ownership to resolve!!
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cu6🪞
(@crypcu6) reported
@virginmedia ****** fix my wifi now
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PB NEWS
(@PBNEWS21) reported
Dear @virginmedia how can you justify prices going up when your service has been crap going up by £8.50 please justify that
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Ian Hadders #FBPE
(@HaddersIan) reported
@virginmedia So you are charging the customers to improve the service instead of taking it out of the profit? I signed a contract with your company for an increased price now it’s going up again with zilch extra for the customer, poor show.
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name goes here
(@Stufffffz) reported
@virginmedia up for 10min an down again already do your ******* job you useless *****
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Dan Coates
(@dan__coates) reported
@virginmedia after numerous complaints and not receiving channels throughout, just had the most obnoxious staff member, who put the phone down on me once I wanted to cancel
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Abigail
(@AbbieGeorgiaX) reported
@virginmedia I have, we’ve had 3 technicians out & 1 cancelled visit from the technicians who fix the cable. Currently awaiting another technician to come out in 2 weeks time.
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XYY
(@Mr_XYY) reported
So @virginmedia are increasing my monthly package by £4 from 1st March 2022 but why is there a cancel fee after 10/02/2022? I had 3 weeks with intermittent broadband waiting to be fixed back in October/November,still not had any refund on this as I was told.@Ofcom @MartinSLewis