Virgin Media Outage Report in Trafford Park, Trafford, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Trafford Park, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester
|
Total Blackout | 3 hours ago |
|
Manchester
|
Internet | 12 hours ago |
|
Manchester
|
Internet | 1 day ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 2 days ago |
|
Manchester
|
Internet | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Pamela Lavell (@PammyVegas21) reported from Warrington, England@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
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boltonbwfc (@Bolt100Wands) reported from Bolton, England@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Martin McGovern (@MrMcSmee) reported from Manchester, EnglandVirgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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Pete Vella (@pete_vella) reported from Salford, England@virginmedia yet another broadband install cancelled at the last minute. Spent 10’s of hours trying to speak to somebody and today I was assured that the service would be connected. Despicable company. Blame COVID all you like, but you’re just completely useless. OFCOM claim!!
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emma2511 (@emmawinstanley1) reported from Aspull, England@virginmedia finding it very difficult to get through to someone to discuss technical support please help
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Clifford Jardine (@JardineClifford) reported from Middleton, England@virginmedia You have a covid notice saying don't call unless its an emergency so I'm using chat.... 13hrs later still waiting.... customer care and satisfaction has never been a strong point with virgin media
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Clifford Jardine (@JardineClifford) reported from Middleton, England@virginmedia my package price has gone up again and I'm now paying almost twice as much as a new customer how do I leave without having to call
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Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
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Joe (@JoeHolmes1994) reported from Leigh, England@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
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Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, EnglandBeen on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Josh Deegan (@Josh_Deegan) reported from Manchester, England@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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Geoff Johnson (@GeoffJonners) reported from Bolton, EnglandAny chance you can sort this picture issue out @virginmedia
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Jonny Barnes (@jonnybarnes) reported from Whitefield, EnglandPoor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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Kayleigh Speakman (@Kayls3457) reported from Abram, England@virginmedia TV/Broadband issues again! WN2
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Josh Deegan 💙 (@Josh_Deegan) reported from Manchester, England@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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Matt Allen 🔶 (@mallen_87) reported from Horwich, England@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
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Ben Heyworth 😷 (@ThisMorningCall) reported from Manchester, EnglandBloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Ben Heyworth 😷 (@ThisMorningCall) reported from Manchester, England@virginmedia Well it’s just gone down again!!!! 🤬🤬
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Martin McGovern (@MrMcSmee) reported from Manchester, England@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
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boltonbwfc (@Bolt100Wands) reported from Bolton, EnglandOnce again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James (@NiffudSemaj) reported@virginmedia I have been trying to contact someone in support regarding my bill for weeks now but am unable to get through on 0345 454 1111. I have also tried using chat but get delayed replies. Help!!!
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Kerami Roberts (@moKsEsRyAcMoIw) reported@virginmedia Internet going on and off all morning 😔 Please help guys. Ask for my phone number and call me. Im on the phone a second time trying tk get through. Im disabled. This is how I keep in contact with the outside world. My daughter is having a nightmare doing remote learning...
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Joshua Roberts (@DJJoshuaRoberts) reported@virginmedia It’s Monday afternoon and my @virginmedia internet has stopped working again 🙄 Seriously guys, this is one shoddy service.
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Sarah Canning (@SarahCanning19) reported@virginmedia I need to speak to someone. I have exhausted all online forums and troubleshooted many times. I need an engineer to come and see what the problem is this week or I will be looking elsewhere for broadband.
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Dayo Adepoju (@wavieraxe) reported@virginmedia Been having intermittent connection issues with my broadband all weekend and now it's Monday and I can't do any work or get kids on zoom classes, calls aren't going through. Please Virgin what is going on?!
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Georgina (@georgina_jgr) reported@virginmedia upload speed is down to 1-2 mbps again, its always on weekdays, picks up around 8pm however it isnt good enough as i stream, i had an engineer come sunday who couldnt do anything bc the internet works decent on weekends. Need help asap
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zahra (@zahrasagir04) reported@virginmedia Done the service check and it says no known issues but my internet is up and down
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nicola crane (@nicolacrane1) reported@virginmedia can I please have some action to my complaint 81482_2181 I can’t log on online as I am not a customer any more . Resolution promised 4 months ago and bad debt still on my credit report
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Helen Stephanie (@enchanted1966) reported@virginmedia @IsabellaLibrand Dont bother Isabella. They asked me this yesterday and nit heard from the again since. Communication from them is appalling. Time to go to the @financialombuds I think as paying for a bad service
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Mark Finer (@finastokie) reported@virginmedia how do I cancel my subscription