Virgin Media Outage Report in Trafford Park, Trafford, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Wilmslow, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia You need to keep your service status page updated. I checked that first, no issues apparently, then did the 10 min test, still not working so contacted you to be told there's a fault - very frustrating to be told to check the service status but it's incorrect!
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
@virginmedia Engineer came and replaced my box. Excellent service and I am a happy customer 👍
-
RACH / ♡ 🐝
(@rach_griff) reported
from
Middleton, England
Day 4 of Netflix not working on @virginmedia !!!
-
Ross Mitton
(@rossmitton84) reported
from
Bolton, England
@David4Charnock @virginmedia Ha ha!! You’re getting help off my issue!! On hold for over an hour and live chat keeps disconnecting as no advisors are available!!
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia Still not working after pinhole reset. No tv and green bar flashing on router. Spending silly amounts on data in an attempt to contact you when I already pay a lot of money each month. Next door just told it will be fixed Monday. unacceptable service!
-
Paul Holmes
(@DidymusBrush) reported
from
Manchester, England
Recently moved from a city centre apartment to suburbia. Had to lose my ever reliable @Hyperoptic connection for a @virginmedia package. Been working from home a few days in the last fortnight and it just likes to randomly cut out for periods without reason. JOY.
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@tricky1966 @virginmedia 12th August is the estimated date for it to be fixed! Service status page duesnt show this at all! I have had to contact them today
-
nick Wilson
(@Nw38Wilson) reported
from
Rochdale, England
@virginmedia good morning can someone from resolution team reactivate my service and wipe clear the balance on my account as I was mis sold the broadband in the first place which you haven't apologised for but will give a chance to u goodwill gesture clear account start afresh
-
SP
(@PelosiSte) reported
from
Stockport, England
@SkyHelpTeam it’s a bit of rain, yet my tv has gone off. Amateurs, never happened with @virginmedia
-
Allen Smith
(@allensmith566) reported
from
Bolton, England
Properly raining. I hope my @virginmedia engineer can sail through and fix my TiVo box 🌧
-
Lesley Wintle
(@lesley_win) reported
from
Salford, England
@virginmedia @tricky1966 I have this problem too - see my tweet. Your service status doesn't mention this fault - I have been informed by your messaging service it will be fixed by 12th August!!!! 4 days!!!
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia The ping is to slow when gaming, on my PC I get 350meg DL, on my xb1x I get 550meg DL, I think it's throwing my gaming out, it's just not worth bothering playing to get hammered because of ping, lag, whatever it is.
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia my TV and WiFi hasn’t recovered from a power cut earlier today (SK8). Done all normal checks/ procedures. Been on hold 1.5hours. Everyone in area having same problem and being told there’s ‘nothing wrong’. Nothing logged on postcode error website. Awful service!!
-
Alison Hesketh-Holt
(@Alison_hh) reported
from
Manchester, England
@mascotmike @virginmedia I'm fuming with them. I have never experienced such awful customer services in all my life. We're going to cancel with them and go to the national press if they can't prove the "so called phone call". I think half their customers have similar problems.
-
Tracy.💗. &hubby.😍 x
(@tjane44) reported
from
Manchester, England
@virginmedia Rebooted, and been on services, says no problem but there is no Wi-Fi or phone..
-
Moll
(@MollyPipping) reported
from
Cheadle Hulme, England
@virginmedia still not working! Done another reboot, pinhole reset. Been waiting on the phone for another 30 minutes with no answer. Website still says no problems. Will 100% be leaving your services after this awful performance and lack of communication around a problem
-
Sandy
(@Oh_Hello_Studio) reported
from
Bury, England
@virginmedia Yes, rebooted as per advice we receive every time 😒 We've experienced the same issue repeatedly since the "Intelligent Wi-Fi" upgrade. Repeated outages however status always reports that there is no issue.
-
Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@virginmedia Because that's something you should have offered 4 months ago before the endless hour long phone calls, not something you should have offered only when I went though 3 different people to cancel. I also can't take a day off work for an engineer during August.
-
Foxy stoat
(@Sex_chameleon) reported
from
Warrington, England
@Satoonerist @virginmedia Totally agree, I've just been pissed about trying to get through to cancellations, I refused technical help and and engineer and I'm going to take a chance that my neighbours are right and Talk Talk is decent these days.
-
Shez 🐾 Ⓥ
(@SheridanAlcock) reported
from
Manchester, England
Day 2... No services from Virgin Media! Still fixing the problem.. that's 2 days we are not paying for 😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
keeley white
(@keeleywhite37) reported
@virginmedia How many more times will us customers here this ?? On 3rd day of intermittent service , AGAIN!! when after 11 crap days of service, it was app fixed last Friday??
-
Ian Hulbert
(@IanHulbert49) reported
@virginmedia Of course. I've done all the reboots. Turned the router off and done all the resets. Nothing works. It's all on demand service to. Sky cinema, catch up everything.
-
Sir Bee
(@beezlebum) reported
from
Ballycastle, Northern Ireland
@virginmedia I've wasted hours of my life being hoodwinked by your 'customer service'. So I'm just going to keep pestering on twitter. It might be a grim warning so others don't have to go through it. I want someone to contact me and to resolve this issue. It's not that difficult.
-
Politics with Coffee
(@highroastcoffee) reported
@simonnread @virginmedia Far too many companies are still using COVID as an excuse. They haven’t invested back into their customer services. Some companies still don’t have a way to phone them. Where are the regulators?
-
𝗣𝗮𝘂𝗹 (Sign name: Puppet) 🇺🇦💙💛
(@CodeAmidCoffee) reported
@virginmedia I have a phone with you for my daughter, it's in my name. Contract is fully paid. If I change the plan, am I tied or can I cancel at any time?
-
The True Plasmarion MC
(@ThePlasmarion) reported
@virginmedia, why is your broadband in the northwest constantly flickering on and off? I know it ain't an issue on my end, cos I've done every diagnostics test, and nothing on my end is at fault, so what's up? I have time sensitive stuff I need to get done. So fix the issue.
-
Jools1987
(@StoneHindle) reported
@virginmedia No actual person to speak to. There is no customer service.
-
Andrew Hagger
(@haggerdoo) reported
@simonnread @virginmedia Yes but their TV ads are so hip and cool - same old story spend a fortune on advertising but nowt on customer service
-
Rogue Orangutan
(@rogueorangutan) reported
@virginmedia I got through on Thursday after 2 hours of waiting, was promised an update and given an ETA on fixing the issue (16:45 on the Friday) still no resolution or update. Constant promises broken or dismissed
-
Jools1987
(@StoneHindle) reported
@virginmedia Done all of that and quite frankly, weary of the poor service.