Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 16: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Hyde, Sale, Salford, Knutsford, Stockport, Rochdale, Wilmslow, Stalybridge, Cheadle, Middleton and Warrington.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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𝕾𝖙𝖊
(@ResidentStevil7) reported
from
Hindley, England
@virginmedia No problem. I haven’t done that but I will do it now 👍🏼
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Tim Hartley
(@Hartley86) reported
from
Leigh, England
@virginmedia absolute terrible customer service on the phone over an hour and got nowhere !! Fuming 😤
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I don’t want anything to do with you, I’m fed up talking to you about this. I called up a couple of weeks ago and spoke to a lady who told me there’s nothing to worry about, the system is updated and I won’t be charged. Yet I’ve just received a text. Beyond poor customer service.
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia worst customer service ever been waiting on the phone now for 45 minutes just to speak to someone what a joke
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Rob Wood
(@Footywirerob) reported
from
Warrington, England
@virginmedia why can I never seem to get through without a twenty odd minute wait. I have a query re my bill and can't seem to speak to anyone
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
@virginmedia I did and i will be making a complaint i have loads of work to do and now behind. I won't be using virgin media again.
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Neil Ashurst
(@neil_pandb) reported
from
Warrington, England
@virginmedia Had four meetings and cheese and tomato pasta for my dinner, but I guess that's not what you meant 🙄 Once again been in a queue for over 20 minutes with no one answering. Guess I'll just have to raise a complaint and go that way 😠
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toewad1
(@toewad1) reported
from
Salford, England
If you think @virginmedia are a good option for gaming, think again, they are the fastest, but the worst for gamers don't buy into this crap!!!
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adam hankinson
(@HankinsonAdam) reported
from
Ashton-under-Lyne, England
@virginmedia shicking service been put on hold for around 30 mins on a call to discuss my price of my package shocking do u want my business
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Mike McNiven
(@mikemcniven) reported
from
Manchester, England
@virginmedia Having issues with one of my TIVO boxes (older type) checked cables and they are all okay. It keeps badly pixelating on that box only.
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lynn sweeney
(@SweeneySweeney1) reported
from
Manchester, England
@virginmedia I have a complaint on going for damage to the inside of my property caused by the installation.I have spoken to various people and had managers at my house to look at the installation which was done incorrectly . I am waiting for a call back from a manager still
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia I have been left with 4 holes in 2 rooms in my house, all made by an incompetent member of your team. I want my complaint resolving asap and compensation for the aesthetic damage to my property, and the time I have wasted trying to get this whole debacle resolved 2/2
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
So @virginmedia harassing me again about a router i returned a year ago saying it’s not been sent to them. I’m not to blame for their rubbish inventory system. I’ve left @virginmedia to get away from their ineptitude but it never ends. Will be putting it an official complaint.
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Paul Hulse
(@paulhulse83) reported
from
Sale, England
Evening @virginmedia over the past month I have been reporting issues with your service as you will see through tweets! However, today I learn that you’ve issued my bill and also charging me for last month - when it HAS been paid! I have the confirmation of payment with me!
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toewad1
(@toewad1) reported
from
Salford, England
@Virgin @virginmedia Want to have a good game with @virginmedia then think again, shite, don't bother, it's bad enough when you know more about the router than the support, but whatever settings you put in the router it makes no difference, it is still crap!!.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It is the same old crap!
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lynn sweeney
(@SweeneySweeney1) reported
from
Urmston, England
@virginmedia My complaint regarding the damage to my property following the incorrect installation of cables at my property has not yet been resolved. Apparently, my complaint has been escalated to a manager but I am yet to receive a formal apology or formal acknowledgement 1/2
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Dave Ashurst
(@DWA2005) reported
from
Knutsford, England
@virginmedia spent hours on the phone trying to sort out an extension to my account, to find being charged more than was confirmed. To say customer service is woeful is an understatement
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toewad1
(@toewad1) reported
from
Salford, England
@Simatron3000 @virginmedia That looks like a bit of noise, on the line, try your guest network it has worked for my Xbox.
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Simon Harding
(@SimonCHarding) reported
from
Marple, England
@virginmedia @virginmedia I don’t think you read the tweet or your AI CS bot needs better training. I’m fed up because the cost of your services have gone too high - I am looking to move to a more cost effective service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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G
(@mugtree) reported
@virginmedia Yes. Done all that. So what are you going to do? If you can’t listen the recording then there is a fault your end as she said. I am still waiting for you to fix it and contact me about the problem. Nearly 72 hours since I reported the issue to you and you have done nothing. Poor.
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Resistance...
(@JornalistNew) reported
@virginmedia Terrible online support staff. No one calls, no one picks up, and the replies are totally un helpful..
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Janty
(@Janty72) reported
@ChloeCoates92 @Scottnesbitt @virginmedia That’s because the Superhub is shite. The WI-FI signal from it hates walls. I installed a MESH system with my Virgin router before Xmas and it runs like a dream now with 300Mb/s on 3 floors. Cost me over £300 to buy tho
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Adam Nathaniel Furman
(@Furmadamadam) reported
@virginmedia is there any way 2 get thru 2 sum1 ever on ur customer services? Our area has had no internet 4 several days now & no one has been able 2 get thru to anyone at virgin, & the website reporting tool isn’t working. As so many work & study from home this is v important
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alan clayton
(@BigAl_91_) reported
@virginmedia Not working at all
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Edwin Nardelli
(@edwin_nardelli) reported
I'm very very upset and angry with @virginmedia ! They are taking advantage of the pandemic to raise my broadband bundle for more than 226% includibg a 18 month contract. That's not the way how you should treat your customers! #badservice #pandemic #DataDealOfTheDay
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PowWowNow
(@PowWowNow1) reported
@virginmedia Internet still not working :-(
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Greensleeves South Essex
(@GreensleevesSo1) reported
@virginmedia no internet again and 1 hour on the phone to get through to you, 2 children home schooling absolutely crap service
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Audrey Lobo-Dasilva
(@audsdasilva) reported
@virginmedia No , no help at all. Just found out after waiting for ages that I am being charged for a level of broadband that I am not receiving! Brilliant! Daughter has mock ALevel today with intermittent Broadband. Teacher working from home waiting for @virginmedia to answer my call!
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Peter De Vile
(@peterdevile) reported
Hello @virginmedia please stop phoning every day to say our connection is unstable. It isn't!