Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 25: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Knutsford, Bolton, Oldham, Warrington, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
TV | |
| Manchester |
Internet | |
| Knutsford |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you
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harness68
(@harness68) reported
from
Oldham, England
@virginmedia it's amazing. You want to put the price up but have no one to answer your phone or chats. 45 mins waiting. I bet you will insist on the price increase even though the customer services can not talk to me
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia Yes after waiting almost an hour..... It turns out the price increase doesn't apply to me as was stated in the letter......it's an hour I will never get back! Maybe @virginmedia need to be more careful about who they are sending these letters out to.....
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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Kate Cusack
(@thekatecusack) reported
from
Sale, England
@virginmedia can you please tell me why I have been sent a letter of a price increase when I literally signed upto a new contract last month?! Currently been on hold for over 45 minutes..your customer service really does leave a lot to be desired. How do I get to speak 2 a human?
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
@SonicDalek @virginmedia Same mate no discounts and I've been a customer (first with mobile) donkeys years too. The guy at a stand said cancel and put it in your wife's name, then a month later rejoin
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia your a waste of space. Another outage. And your increasing your fees. Your not worth it. We'll be cancelling our subscription wih you. Last straw
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@virginmedia Never any perks for exisiting customers 🙄
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Courtney 🌱
(@courtneylambs) reported
from
Salford, England
@virginmedia Done. Doesn't help. I don't really care about the TV, I need internet so that I can work!
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
fifth day of trying to call @virginmedia to cancel my contract...hours spent on the phone ,to be cut off..can't do anything online..absolutely pathetic service
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
As a "loyal customer" of @virginmedia you wait approx 1hr 22mins to speak to someone but ring the sales line you get an answer in under 3 mins
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia Some days its ok. Then throughout that day it drops its signal. Like today its had a 20 minute outage then starts back up we have a £4 booster we are paying for it's useless.
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Andrew Olive
(@Cityredandy) reported
from
Boothstown, England
@virginmedia It is now showing me what's available but will not allow me to sign in?
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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BAC
(@BAC64) reported
from
Rochdale, England
@virginmedia sucks ol16 again. what is it I'm paying for. Its impossible to work and impossible to watch netflix
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CTB Christina T Blaney
(@CTB_ChristinaTB) reported
from
Oldham, England
@virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
@virginmedia ..how is it possible to contact you to inform you I don't wish to renew my contract?your phone line hangs up.cant do it online....some help would be great..
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kurtabove
(@bluemoonkurt) reported
from
Salford, England
After spending hours on hold (at least 4 today)and being cut off.i wonder if @virginmedia could explain to me how I cancel my contract with them?it honestly looks like writing a letter would be quicker..absolute joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Travis
(@Travistagram) reported
@ncwatley @virginmedia Hey Nigel. Not sure if this helps, but try posting on the Virgin Media Community. I had the exact same issue that went on for months. The only progress I managed to make was on the community forums as the rest of the customer service channels failed.
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István Vilmos 🏴🇵🇱🇭🇺
(@moldovia) reported
@virginmedia I bought a Ring doorbell and a Ring chime, the chime is supposed to improve the connection to the bell but the connection is still weak. Ring has told me that the problem lays with my router because everything is good at their end. The tp plug ins haven't improved anything either
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Sarah Rosenthal
(@sezicoolcat) reported
@virginmedia Travelodge WiFi is down. Their phone line says they are aware of an outage. My WiFi says connected open but it won't load Travelodge login page. I can't get out to any website
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Sandesh
(@sandeshkuckian) reported
@virginmedia I have been paying for this over a Yr with having to call back again and again, why!? You guys need to resolve your customer service as whn problems are raise again and again they need to become priority without customer having to make it one...
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shubhammishraa
(@shubhamtwits) reported
Hi #virginmedia #virginmediaireland moved home and there is no support to move my virgin media broadband connection. raised a Small World Case Id. 10453996 raised on 21.09.2021 I also had a call with Joe - 29th Oct 2021No support yet. This is very frustrating experience
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István Vilmos 🏴🇵🇱🇭🇺
(@moldovia) reported
@virginmedia Plus I've just explained that I'm sight impaired or doesn't Virgin Media help the disabled and only take their money?
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selihdivad
(@wotsits4lyf) reported
@virginmedia Hi, I’ve submitted a complaint but I keep getting the same generic email response about billing queries trying to close the complaint when it doesn’t actually acknowledge or discuss any of my complaints which weren’t to do with billing.
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Sarah louise
(@sarahlouise2876) reported
@virginmedia Is anyone going to help it’s been like this since Sunday now and still a green screen after waiting over 6 hours to see if it can be sorted as stated on the tv screen.
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C
(@C01645563) reported
@virginmedia @O2 Will that help your service to work without issues now?I cancelled the contract with you few weeks ago and I’m happy and safe now,but you anyway keep following me through my neighbour, he still have contract with VM and he still has problems and ask me for wifi everyday.Dublin 8
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guangmei
(@guangmei) reported
@virginmedia Totally fed up with virginmedia. Signed up for a £23 contract but charged £51. Complaint resolved but still not received credit or refund of monies paid out via DD after repeat calls and web chats. Instead being accused for signing a £51 contract.