Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Ashton-under-Lyne, Manchester, Oldham, Stockport, Bolton, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Ashton-under-Lyne |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Anthony Bonney
(@AntBonney) reported
from
Bolton, England
My WiFi goes down so much it's unbelievable, Didn't have this much trouble with #Sky. @virginmedia get your act together, thank the lord for @giffgaff 4g.
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Elliott
(@ElliottAstle) reported
from
Oldham, England
@virginmedia I know your prices increase but going from £46 to £72 is ridiculous. Will defiantly be calling ASAP to cancel my contract and go with someone who provides the same service for a lot less.
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Having major issues with Hub 4. Device is not supported on connect app or you website. On hold for ages on phone. Need support and will be looking for a refund. Can you support
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Vicky
(@McglynnVicky) reported
from
Ashton-under-Lyne, England
@virginmedia please can someone contact me ... just had the most horrific service from a Jess in you call centre
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia OL2 here .. did you lose your signal prior or is this a coincidence 🤔
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J
(@jessharrissx21) reported
from
Salford, England
Anyone else @virginmedia down? Trying to watch Netflix
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia Not virgins issue at that point. They might be able to provide you with some boosts but they will only take you so far.
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
**** internet! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!! @virginmedia
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OAFCDambuster #MHFA
(@oafc617) reported
from
Oldham, England
@laticsnut @virginmedia We got this too ... where do you live? ... because we lost our signal all day from waking up at 5am till 6pm Friday literally immediately before this happened!
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Paul Woodward 💙
(@woodyoo5) reported
from
Walkden, England
@virginmedia Boosters have been lost in transit, waiting to find out if more will be sent. WiFi signal is terrible, hub 4 worse than hub 3. Extremely frustrated, paying a fortune for service not fit for purpose.
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Clario73
(@ClaireW15691381) reported
from
Warrington, England
@virginmedia had no TiVo working for 1 week now. WiFi running really slow. 5th day of calling up and being passed from pillar to post, on hold for 45 mins only to be told I’ve been transferred to the wrong department, further hold for 35 minutes to have the line go dead!!!!
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Richard Hughes - TWM.News 🇾🇪
(@R1chardHughes) reported
from
Rochdale, England
Down here too in Manchester/Lancashire. #virginmedia
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𝙆𝙞𝙩𝙆𝙖𝙩
(@MattWellock) reported
from
Manchester, England
Can’t wait to move over to @SkyUK in a couple of weeks, @virginmedia is the absolute worse now, internet used to be brilliant but know goes off and can’t pick up in some rooms anymore, had about 3 new hubs too, it’s just terrible! Don’t let me down Sky.
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Hijab Rashid
(@JabiRashid90) reported
from
Stockport, England
@virginmedia your internet is ****! Goes down for days at a time. Been down since yesterday again. Can’t work properly, can’t speak to anyone properly, can’t watch tv. Can’t do nothing. Diagnosis is ****. Customer service is ****. Sort yourself out!!
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Lee Harrison
(@theleeharrison) reported
from
Boothstown, England
@JakebwfcHurst @virginmedia WiFi is your issue. Always go cabled
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john mccoll
(@codge123) reported
from
Warrington, England
@virginmedia hi I’ve been trying for 40 mins to get thorough to cancel but no-one is answering the phone, i wish to cancel my services with you today.
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I hope you can help as I have lost access to my mobile account for some reason ie the captcha just keeps reloading - only had it for over 10 years getting mighty naffed off that I can’t see bills
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Rebecca HRM
(@RebeccaHRM) reported
from
Cheadle Hulme, England
@virginmedia No one from your company has been in touch to arrange an appointment to fix the issue which is putting our property at risk. Hence my request.
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Andrea Spencer Davidson 💙
(@andieloulou) reported
from
Cheadle Hulme, England
@virginmedia pls help my lockdown wellbeing by sorting out the planner. Im trying to record 90 day fiancé on TLC and twice now it’s recorded the wrong show #helpagirlout #lockdownviewing
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Moira McLoughlin 💙
(@levylass) reported
from
Manchester, England
@virginmedia I think I have the correct login details as he told me to use the one I used when ringing 789
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharmaji london wale
(@xs2ravi) reported
@virginmedia Yes to all 4 persons. Even I had to explain to last one that I am not asking for if I can chat online because my question was never about what are different ways of contacting virgin media. Because he was just telling me I can discuss it via chat 😡
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Andrew James
(@AndyJ74551315) reported
@virginmedia It was confirmed on your check status service. I am now in contact with your lack of help desk who has now advised me that the issue is now expected to be resolved by the 30th not the 27th and thinks that is a satisfactory conclusion to the customer service
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Louise Bennington
(@catfarm42) reported
@virginmedia No, but I never saw it on there after I booked the appointment either, but I did get a txt confirmation of said appointment.
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Lawler22
(@lawler1992) reported
@virginmedia I renewed in February. You billed me incorrectly for 2 month. You make me agree a new package to fix the issue but bill me incorrectly again. Then you make me agree a new price which again you incorrectly charge me for. I spoke with someone in SA and believe I am leaving you now.
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John Opara
(@Wasp122) reported
@virginmedia I have been trying to cancel my contract due to lack of broadband and customer service. Each time I am either put on hold or passed to another agent who starts the whole process/discussion again. Have tried the phone and WhatsApp = same experience.
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Jay v C
(@Jayvc) reported
@virginmedia I'm trying now for two days to cancel my contract but your IVR states they won't help me and call back tomorrow. Unacceptable. You're IVR says use the website your website site says use the phone. PLEASE CANCEL MY CONTRACT
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Sharmaji london wale
(@xs2ravi) reported
When discussing with @virginmedia 's retention team they asked to talk to house move team to cancel the new costly contract so they forwarded me back to house move team.(6/14)
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Sharmaji london wale
(@xs2ravi) reported
Called @virginmedia house move team and they setup a move and I explicitly asked not to start a new contract and customer care person confirmed it(I have recoding for quality purposes), It sounded good till this moment.(3/14)
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Danielle
(@InflorescentDE) reported
@virginmedia Am I going to be offered this service too?
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Lawler22
(@lawler1992) reported
@virginmedia They tried to resolve on 4 separate occasions and kept getting it wrong. The last effort one of your agents removed my sports package to get the cost down to the agreed amount without telling me which I never agreed to. I think I am in the leaving stage with 30 days notice