Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Knutsford, Oldham, Warrington, Rochdale, Hyde, Sale, Salford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia today your customer service team delivered terrible service to us in comparison @Apple were top notch and told us what was wrong and what @virginmedia had to do to fix the problem. When I explained this they hung up on me. 3 times today. #shitservice
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
Really frustrated with @virginmedia customer service - or lack of customer service can’t give us the correct information, 4 calls and been put on hold for 13 minutes with out being told why - @SkyUK are you any better might give you a call
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Yoni Weisberg
(@yoniweisberg) reported
from
Urmston, England
@SamMcGuire90 @GraemeKelly1 @virginmedia @SkyUK Never had any issues with Virgin media, but I do run it as a modem and use Google WiFi around the house.
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
Everyone in westhoughton hasn’t had any service for a week now! @virginmedia I want compensation 😤😤😤😤
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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Jayne Brindley
(@dizzys_girl) reported
from
Stockport, England
@virginmedia called to obtain a new router for broadband, 12 mins to get to speak to a human then placed me on hold & never comes back. Ring back again & get told I will be charged, request to speak to a manager who when I say I will go elsewhere, asks me to hold then cuts me off
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Ash Kapriyelov 🎮🦄🌈
(@ash_kaprielov) reported
from
Salford, England
@virginmedia I was on hold for over 45 mins just now. Had to hang up.
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Jon Samuel
(@djleumas) reported
from
Urmston, England
@virginmedia shockingly bad customer service for the last 3 days trying to sort an issue with 2 different orders and being told for 2 of those days that we don’t exist. Now means we have missed out on the deal we really wanted. Please can our issue be sorted.
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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Ana Stewart
(@withloveanax) reported
from
Sale, England
@virginmedia is the absolute worst! Still no call from a supervisor regarding the mess their engineers made on my property and no compenstation given, 4 weeks later still waiting... say no to virgin media guys
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia what the F is going on again with the bloody broadband 4 days after the last time it went down so much for a stable reliable service 😡😡😡
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Amanda
(@Amandaajxx) reported
from
Westhoughton, England
@emmerrr_triciaa @virginmedia Everyone in my area has the same problem 😠
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia your customer service borders on awful all morning trying to sort tv packages out and still none the wiser
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia We are talking to them and not to be disrespectful but they are clueless. All you care about is getting the contract signed then tough for the future - it is a shocking way to do business and I work in sales and would get sacked for the way to treat existing clients
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ponddonkey
(@ponddonkey) reported
from
Ashton-under-Lyne, England
@virginmedia this is terrible service. If it's not tv it's the internet that goes down. This is the last straw. You have lost a customer.
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Dave McCormack
(@davemc_exile) reported
from
Warrington, England
@virginmedia I will certainly do this sorry but absolutely shocking customer service strongly thinking about moving now
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Oggy The Ghost
(@OggyGhost) reported
from
Stockport, England
@virginmedia Yes no it’s not listed reset box and checked connections and still down
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew
(@AndrewButrz) reported
@virginmedia Hi there. Password reset not working on website, and live chat (after waiting to be connected) - I send a message and it takes the agent 20 minutes to respond. Haven't even gotten through extra security questions and it's been over half an hour.
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Sally Nguyen
(@Sallymnguyen) reported
@virginmedia why can’t I log into my account? It keeps not loading every time I get to the sign in page. Google works. How do you expect me to pay my bill
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WADO WADE
(@leewade01) reported
@virginmedia see your ******* stupid app and website gone fix it, every time you click on something it says there’s something wrong with the page. Useless bastards
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BKT Flooring
(@FlooringBKT) reported
@virginmedia That’s a joke, I have never had a good service, the tv is ok but the internet has always been crap, meant to get up to 200 mbps but now getting 52 and if it’s not that it’s the WiFi drops out. But you still charge me, and every year you put it up. Joke
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JoMars
(@atetoomanymars) reported
@virginmedia what has happened to the mobile signal today for data use? It's shockingly bad 👎 Never known a day like it. Had to rely on WiFi for first time and that's hard enough with everybody else/many devices on it already
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DaveS
(@DaveS3376) reported
@virginmedia It appears no other customer affected. The work was carried out by Heffernan Utilities, I believe on behalf of NPower
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Mary-Kate Davidson
(@Mary_KateD1) reported
@virginmedia 3x emails in the last week saying price is going up told each time its been sent in error Todays email says I can cancel with no change - told again was in error on chat I said I wanted to speak to someone else and it’s over an hour wait… how do I get cancelled?
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l tay
(@2catsandl) reported
@virginmedia is your service down for tv again in NG15? I can't check service status as page not available as you are working on exciting content to be added! I need to speak to someone please. Quite urgent
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Corinda Price
(@CorindaP) reported
@virginmedia WiFi as the telly seems fine which doesn’t match the service status on your website when it works
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NW6 Residents
(@nw6_residents) reported
@virginmedia Why do I need to keep doing this? Is there a security issue? I don’t have this problem with any other mail server?