Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Oldham, Warrington, Rochdale, Stockport, Hyde, Sale, Salford, Knutsford, Wilmslow, Stalybridge, Cheadle and Middleton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Bolton |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Martyn The Driver
(@martyn_driver) reported
from
Rochdale, England
@virginmedia after 23 year and 20 months of being a cable customer in various names I have just cancelled my subscription. You are offering new customers some very good deals yet I am not allowed them. I know your broadband is quicker but I don't need it.
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Tony Collier BEM
(@ethansgrumps) reported
from
Sale, England
@virginmedia @MichaelDiPaola I also want to pause my sports package whilst we have no live sports. Hung on the phone for 30 mins on Saturday before giving up. Appalling service
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Rebecca🐕
(@rebeccahw_x) reported
from
Manchester, England
@virginmedia is there a way to just cancel my sports bundle as all the sport has stopped but i’m still paying a lot for BT and Sky sports
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Carr
(@ironlion888) reported
@virginmedia No internet for a day and a half. Was supposed to be up and running by 4pm yesterday, then 10am today and now no estimate - Doesn’t sound like your engineers have found the problem... Working from home, smashing phone data and struggling to complete the tasks I need
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Richard Ridgway
(@T1Karmann) reported
@virginmedia We now have a better deal and upgraded from 200mb broadband but it has gone down in speed not up I have got sick of dealing with your customer service they are no help and the speed now is below 80mb before the so called upgrade it was 120-140
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su
(@xcsuhayla) reported
@virginmedia If it’s subject to change why give an estimation at all? Why not wait until you have all the necessary information you need and then release an accurate estimation for when issues will be fixed
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Naomi Clifford
(@NaomiClifford) reported
@feenixtatt @thisisAlanTurk @virginmedia Same here & what is worse it is ON US to claim for outage >48 hrs. VM said it was a 6 hr fix - so not worth claiming. VM then amends this every few hours. Discourages claims. Should be automatic rebate. BAD BAD BAD
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Slow 🇵🇹
(@SlowCD) reported
@virginmedia 3 days without internet in the SW9 area isn’t a joke. Your time keeps getting pushed back and back and no clear answers. I ain’t paying a fortune to not have any service. And I’m fed up reading robotic replies by your sales team.
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Colette Orr
(@ColetteOD182) reported
@virginmedia I have tried this twice. They keep saying there is no problem.
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Allan
(@Aiky4986) reported
@virginmedia raise a complaint with Virgin media and email me to tell ME to contact someone else within virgin media to fix the issue!? The whole reason of a complaint is for YOU to fix the issues that YOU have caused!
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Josh
(@_JBingham) reported
@virginmedia Is so bad, would not recommend to anyone. Speed tests are fast but you can’t load a website and can’t get any help from their customer services.
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EMF
(@EMF37967345) reported
@virginmedia Hi, any updates on fixing the problem in South London (SW8?). No internet since Thursday morning and now saying estimated time is Saturday 10am (started as Thurs 3.45pm...). Would appreciate some info
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Billy Chatfield
(@BillyChatfield) reported
@virginmedia Setting up a new contract due to moving home and my current one is about to expire anyway. Then my father was going to set up a new one in the current address so there is 2 customers here that are considering just changing provider due to the lack of customer service