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Virgin Media Outage Report in Trafford Park, Trafford, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Trafford Park, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Trafford Park, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Warrington, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 1 day ago
Manchester Total Blackout 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Manchester Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trafford Park, England

Latest outage, problems and issue reports in Trafford Park and nearby locations:

  • twiddlemeister
    Definitely not Elon Musk (@twiddlemeister) reported from Cheadle Hulme, England

    Probably consider an unlimited tariff at some point to make up for when Virgin Media goes down.

  • SiManM20
    Simon Manning 🇪🇺 - SiManM20@mstdn.uk (@SiManM20) reported from Manchester, England

    @nrgloz @virginmedia Your paying 75% of what we are for 35% of the d/speed there. Neighbour has just switched to Brsk - it’s full #fttp so 1Gb both up/down rather than the 52Mb UL Virgin offer via DOCSIS. £40pm

  • Woolfie30
    Howard Woolfenden (@Woolfie30) reported from Rochdale, England

    @virginmedia yet again my Internet isn't working. 18m on the old Internet and not one outage. now on the new and 'improved' service and yet another outage, so many outages already.... come on sort it out I'm paying good money for this......

  • KerryKez7
    Kerry Louise (@KerryKez7) reported from Urmston, England

    Don’t ever get Virgin Media internet/WIFI it’s SO garbage & keeps going off especially when your watching something WTF & apparently it’s the most up to date & according to them it’s the best NO it’s not plus it’s expensive for being SO c**p 🤬💷😤

  • jimmysteamboat
    jimmy (@jimmysteamboat) reported from Manchester, England

    @virginmedia Can you confirm if service is down in the M4 Manchester postcode? Us and Neighbours wifi not working when we are WFH!

  • Kellywalsh758
    Kelly Walsh (@Kellywalsh758) reported from Stockport, England

    @virginmedia Iv asked lots of questions that have gotten me no where. To be hung up on over & over. They gave me a date of 17th December for it to have it installed no reasons as to why nothing explained I just think it’s a joke and the costumer service is dreadful. To have to wait 6 weeks!!

  • nathangreen101
    Nathan (@nathangreen101) reported from Ashton-under-Lyne, England

    Hi @virginmedia is there a particular reason your engineers phone to say they are here but never actually turn up?

  • blokealex
    alex. (@blokealex) reported from Manchester, England

    @virginmedia Complaint is about billing after cancellation, your staff refusing to process my request to cancel and being told a different thing every time I call back… it’s been awful.

  • AckersStorm
    Chris Atkinson (@AckersStorm) reported from Middleton, England

    @virginmedia when will the broadband issues be fixed properly in my area?

  • JohnnyDude1983
    🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁) (@JohnnyDude1983) reported from Bury, England

    @virginmedia It's nothing you can help with on twitter unfortunately 😞.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I have numerous emails of my complaint , all of them paying lip service so to speak .

  • maximuslid
    Norbert Lad. (@maximuslid) reported from Knutsford, England

    @virginmedia That's just an automated service that sends me to the app. So still unresolved.

  • TTPhoebe
    Phoebe (@TTPhoebe) reported from Manchester, England

    Anyone available at @virginmedia please? Your website is shocking for trying to get in touch with customer services / live chat. Thanks

  • bigdave22003388
    Dave (@bigdave22003388) reported from Manchester, England

    @virginmedia im guessing technical support ain’t working ? Got no tv and can’t get any help

  • Laura_May_Ness
    Laura May (@Laura_May_Ness) reported from Manchester, England

    Hi @virginmedia I have just moved into a new apartment where Wi-Fi is included. I have registered as a resident and I have received a pre-contract email but no account number and I am unable to connect to the Internet. Can you help me set things up?

  • andym1908
    Andrew (@andym1908) reported from Warrington, England

    @skytv @skytv . I am disappointed with your customer service and technical team . They have disconnected my sky viewing card . Why ?. I want rectifyying ASAP . Or shall I just cancel my subscription and go over to virgin media

  • SiManM20
    Simon Manning 🇪🇺 #FBPE (@SiManM20) reported from Manchester, England

    @virginmedia Will do. That was your cue to step in and offer some ‘customer service’ btw.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia I wascharged for non return of property apparently even when I had made arrangements for collection . Received a cheque but in my maiden name .sent another proof of marriage a covering letter and returned the cheque , this was from August!made complaint still no cheque

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @virginmedia If you want I can send pictures and ALL THE emails .I don't have the time to keep discussing the same situation with yet another virgin media support staff . My time is precious.

  • birdflu_7
    officially Gaynor Austin 💙 (@birdflu_7) reported from Manchester, England

    @MartinSLewis I'm not sure if you can help me but here goes , in August I ended my contract with @virginmedia & to cut a long story short they still owe me £87 .+ They sent me a cheque in my maiden name so I returned it with a second copy of my marriage cert same as in 2015 1.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenDilliway
    Darren (@DarrenDilliway) reported

    @virginmedia Help Please!!Been trying to pay my bill but your website tiems out every time!!!

  • samkkalleyne
    Samantha Alleyne 💙 (@samkkalleyne) reported

    IF ANYONE IS CONSIDERING JOINING @virginmedia JUST DON'T. HONESTLY. NOTHING BUT PROBLEMS. I AM SICK OF BEING IGNORED. CAN'T GET THRU ON PHONE. IGNORING POSTS ON TWITTER AND IN FORUM. ABOUT TO CANCEL AND TAKE MY MONEY ELSEWHERE 🤬🤬🤬

  • joejamespeat
    Joe Peat (@joejamespeat) reported

    @virginmedia Yeah the usual poor service nothing you can do.. meanwhile I’m paying for this service..

  • gin_leighton
    JamJola (@gin_leighton) reported

    @Ash_Hirani @virginmedia 🙄 it’s the laziness and bad customer service that gets my goat!!!!

  • jvmdude
    Jan Vladimir Mostert (@jvmdude) reported

    @pablisc0 @virginmedia Usually I just send an email and if they don't cancel, I ask the bank to do a chargeback. The bank will then attempt to cancel it and if they too struggle, they do a chargeback. Enough chargebacks, and their account gets closed by Visa/MC Debit orders I avoid as far as possible

  • Waynebel1
    Wayne (@Waynebel1) reported

    @virginmedia 6 weeks of interrupted broadband trying to work from home but cannot because there is either a fault in my area or they are upgrading. Now I have been told that the infrastructure cannot support the subscribers. If I could get out of my contract I would.

  • Minion123451
    Jamie Lee (@Minion123451) reported

    @Byron_bowers99 @virginmedia Having the same problem (found you on the twitter btw) a However ares hasn't been on all day missed college work lessons and more Even when its not being that **** it still takes me 10 hours to install a game....

  • PaymentP_
    PaymentP (@PaymentP_) reported

    @virginmedia why can I never get through to you?

  • UkSports1
    UK Sports (@UkSports1) reported

    @virginmedia Your broadband stopped working in London W14 on Wed night and still not working. Cell centre folks said there’s a problem in this area and should be fixed by noon, then by 4pm and still not working. When are you going to fix the problem?

  • fox75_j
    Caroline (@fox75_j) reported

    @virginmedia Absolutely a joke !!! Rang the number you have gave me and once again told (sorry can’t help you ! ) maybe if I stop the payment you will be able to help !!!!