Virgin Media

Virgin Media Outage Report in Trafford Park, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trafford Park, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Trafford Park, Trafford, England 12/10/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Trafford Park, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Altrincham, Wilmslow, Salford, Sale, Bolton, Stockport, Knutsford, Warrington, Rochdale, Hyde, Stalybridge, Cheadle and Middleton.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomOldham Internet
United KingdomManchester Wi-fi
United KingdomManchester Internet
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trafford Park, England

Latest outage, problems and issue reports in Trafford Park and nearby locations:

  • SarahCassidy Sarah Cassidy 🐝 (@SarahCassidy) reported from Manchester, England

    Anyone else who gave their details to track and trace suddenly being spammed with fake email accounts, and bombarded with phone calls from fake VirginMedia/BT claiming broadband speeds are up and down?

  • JoeHolmes1994 Joe (@JoeHolmes1994) reported from Leigh, England

    @virginmedia are actually have the WORST customer service ever. No wonder they have never won any awards

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @immihepburn @virginmedia I few for you, same happened to me as well. After 40 mins on the phone , charging me £8 to call customer number, their staff put the phone down on me . TERRIBLE SERVICE

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia That’s different scenario on my bill, why I’m charged to call your Customer Service line

  • katiem8y Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia how long do we have to do without internet while you upgrade our service!! Have now spent two days tethered to my phone trying to do business calls! It’s NOT acceptable to be doing this in the day! 10.25pm been off since 9.30am! 😡😡

  • 1sophiereynolds Sophie Reynolds (@1sophiereynolds) reported from Cheadle Hulme, England

    @virginmedia Yes, I checked online and there are outage issues in the area. However I was sent a text saying it had been resolved yesterday, but it is still not working this morning!

  • DarrenMoggie66 Darren (@DarrenMoggie66) reported from Warrington, England

    @virginmedia how can you put my bill up yet new customers can have the same for £30.00 cheaper ,20 years a valued customer but no incentives to renew my contract

  • JiriKPinnock J K P (@JiriKPinnock) reported from Manchester, England

    @virginmedia So me as a customer who don’t know this information, and searches your customer number after you don’t provide your services, been kept 40mins on phone line and then get phone put down from your staff. Brilliant!!!

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia The hold times aren’t the issue. I’d wait happily if I got an answer at the end. The issue is being hung up on after an hour then having a call answered only to have to listen to dead air for over 30 minutes while whoever is supposed to be helping has forgotten to logout ....1/2

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    @virginmedia Yes, someone to tell me what happens when there’s no cable to pull (your website said service was available). Waited in, engineer just drove off without any explanation. Had to spend hours at call centre. Want install to happen but can’t understand process & no one will explain.

  • garethlongley Gareth Longley (@garethlongley) reported from Salford, England

    @virginmedia what the hell is going on with your internet!? I’ve been holding to get through to your customer service department for almost an hour now (after being cut off twice!). I’m ready to cancel this AWFUL service!

  • tgomez7 gomez (@tgomez7) reported from Sale, England

    @virginmedia I have been trying to cancel my account for over a week now. 5 calls made and still nobody has been able to help me. This is an absolute joke!! Please tell me how I can do this in writing?

  • salpea77 Sally pickford (@salpea77) reported from Stockport, England

    @virginmedia code v210 on the tv how can I get help for this??

  • leehow2 Lee Howarth (@leehow2) reported from Urmston, England

    @virginmedia I want my money back this is awful it's unwatchable #JoshuaPulev

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    @virginmedia The text messaging team that says it aims to respond within 4 hours but hasn’t responded to me since 11am yesterday? Basically I have no option now but to sit on hold in a queue for 30+ mins to fix a problem you’ve created by not upgrading me. Your customer service is awful.

  • Daveyb1974 David Bryden (@Daveyb1974) reported from Urmston, England

    @virginmedia This is the exact type of poor service I received when I called customer service. The package I am currently on is £89 for a new customer, but £129 for a loyal customer. The response back was “that’s all I can do”. Your response is almost as bad “don’t like it, raise a complaint”

  • blandsteve Steve Bland (@blandsteve) reported from Knutsford, England

    @virginmedia Yes. No issues identified.

  • lynielou72 Lyne (@lynielou72) reported from Warrington, England

    @virginmedia No these error has been for weeks, they bought a new TV today because they thought that was the problem it isn't and we can't speak to a human being.

  • DavidLaney ⚽️Lethal Brizzle⚽️ (@DavidLaney) reported from Bolton, England

    @virginmedia Hi John. Still no resolution I’m afraid. It’s getting closer to next bill date. Which BTW I’ve received two bills for. One at £27.49 and the other £113.00 and a double bill request which is laughable! I still don’t get why the next gen box is influencing my request. Today please

  • magpiegirl80 Christine Thompson (@magpiegirl80) reported from Bolton, England

    @virginmedia ....before going to lunch. Your system is set to terminate unanswered calls after just over an hour. This is much more enraging than having to wait in a queue. We’re British, it’s what we do. We DO NOT HANG UP on people. It is beyond rude. #rude #virginmediasuck #stillnointernet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • KSeskevicius Kestutis Seskevicius (@KSeskevicius) reported

    @virginmedia issues again. Internet drops every minute but @virginmedia as always cannot see any issues... Business account with 8 premises, but @virginmedia are too busy to help #internet #customerservice #blamegame

  • SarahDMGreen ☮ Sarah Green ☮ (@SarahDMGreen) reported

    @virginmedia If this call isn’t satisfactory I will have to file a complaint to your team

  • Sickhoop1 sickhoop (@Sickhoop1) reported

    Virgin media demanding over a hundred pounds or they're going to cut off service. Would be a shame if I still lived there!

  • missukulele hayley leftwich (@missukulele) reported

    @virginmedia Hi, 2 engineers came to my house, walked into my front garden without introducing themselves and cut off my internet! And now no one will come out to fix! Can someone please help?

  • Miss_Laura_G Lαurα ♡ (@Miss_Laura_G) reported

    @virginmedia no wifi since the middle of last night. Customer service no help. Any chance of an estimation for when services will resume? (NW London)

  • DjDomin8 DJ Domin8 (@DjDomin8) reported

    @virginmedia worst company to show loyalty to.... and a waste of air with customer service as well.

  • JuniorUK Junior (@JuniorUK) reported

    @virginmedia can you fix the internet already

  • Levellers66 Johno (@Levellers66) reported

    @virginmedia Why is it my problem. I pay for a service but you are unable to provide it. Useless

  • thekelkel Kelly Lewis (@thekelkel) reported

    @virginmedia Yes, it gives conflicting advice…one says there are issues but when I run tests it says no issues!! It’s not very good when working from home! It’s been 48hrs now

  • hagete_nain ハゲたん*ゲーム垢 (@hagete_nain) reported

    @virginmedia The upload speed in my home is only about 10Mbps from about 3 days ago. (Already connect with LAN cable.)The plan I have subscribed to is Gig1 Fiber Broadband. Download speed is fine. I am in trouble. I have tried every solution.