Virgin Media Outage Report in Trafford Park, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Ashton-under-Lyne, Stockport, Bury, Timperley, Oldham, Rochdale, Salford, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Warrington |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia Yes, tried last night and your service status page was actually down. Today I checked and it showed no issues, I run the diagnostic and no issues either. Came back up late this afternoon.
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Yes currently showing resolution time of 0230 04/11 this is a really poor service it has been off for the majority of the day
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Rachael Stafford
(@rachaelstafford) reported
from
Salford, England
@virginmedia shocking service from you today, I booked an engineer visit for my mum supposed to come today between 12-4 nobody came she’s since called and been told it was a phone call not a visit but still nobody had called. She’s now got to wait till Tuesday for a visit 😠
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia I will. 2nd week in and these kind of issues is worrying considering my partner needs a connection to work from home. How long do I have to switch providers is it 30 days?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia well the woeful service in Heywood continues after “fixing” the fault this morning which resulted in me being unable to work from home the network has dropped again this evening absolutely shocking service
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Stephen Mackenzie
(@StevomacMUFC) reported
from
Ashton-under-Lyne, England
@virginmedia Hi, I’m trying to raise a complaint online but I’m not receiving any acknowledgment. Is there another way I can raise my complaint? Thanks
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Gamepopper
(@gamepopper) reported
from
Salford, England
@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Josh B
(@JoshuaBurns) reported
from
Manchester, England
@virginmedia on my second week of being a first time customer with you and my connection has been down for nearly 10 hours now. What’s going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanna Jagiello 🇪🇺
(@JoJagiello) reported
@virginmedia complaint made 39 days ago still not answered. Today despite your test facility reporting no issues - I have 12/100mb and outages. Same in many places today and you conveniently have maintenance planned in Jan - Admit there is an issue already!
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Sari Huttunen🍊
(@sarihuttunen) reported
@virginmedia Yes, I have seen the same forum post. But there is no resolution to the issue in the post.
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Joanna Jagiello 🇪🇺
(@JoJagiello) reported
@virginmedia I just said I tested it. Its been 39 days since complaining 11 days over your complaints procedure. Not once has that awful text service worked. Called again. Got cut off after 1hr. Admit it you don't care about customers. Ps can get through to sales in seconds.
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Andy Pearson
(@Podder51) reported
from
Huddersfield, England
@virginmedia How do I get hold of them your web site makes it very difficult to talk to anyone, just directs you to FAQ, “how did we do did they help “ NO!
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yusuf mohammad
(@yusufmohammad) reported
@virginmedia I tried calling and reporting, after waiting for quite a few minutes without response from any real human, I decided to contact you. This issue needs your urgent help please
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Kaiju
(@mbyKaiju) reported
@quickr6s @karyuudor6 @virginmedia seasonal went down from 1.5 to 1.3 purely from rubberbanding every gunfight i cba
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Dunx
(@dunxchapman) reported
@virginmedia So shall I just wait a further week for the promised call back from a supposed manager? It seems ridiculous that I’m asked to call your customer service number, only for the calls to divert me to website then drop?
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louisebooth
(@louiseboothxx) reported
@virginmedia @virginmedia can you tell me how I send back all virgin equipment?? I am not waiting anymore and have found a new internet provider who can sort everything for us before Christmas. I am not paying another penny to @virginmedia for a service I am not receiving
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S
(@StuartBarry) reported
@virginmedia 4pm today. First went down earlier this week. Then 2pm yesterday. Came back around 3:30pm with a text saying the issue is fixed. Then went back down around 4. Back online around half 6. Back down about 10:30pm with a new issue listed on your website, and it hasn't been up since.
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Stuart miller-kirkpatrick
(@mufcsmk) reported
@virginmedia The resolution was to apply credit to my next bill..... Then that didn't happen did it #theft