Virgin Media Outage Report in Trafford Park, Trafford, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (17%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Bolton, Wilmslow, Oldham, Manchester, Rochdale, Stockport, Salford, Dukinfield, Hyde, Irlam, Warrington, Altrincham, Sale, Knutsford and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Bolton |
Internet | |
| Wilmslow |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Rochdale |
Wi-fi | |
| Stockport |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia Hi @virginmedia can you get someone to contact me as your customer service phone line has now hung up on me after over an hour because they couldn’t be bothered to help or fix my issue #virginmedia #customerexperience
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@virginmedia I have tv service fault C133. Done your online check it says call you. I call you, automated tells me an texts me link to do online check which tells me to call you.. repeat.. in a loop an now been sat on phone waiting 38mins for someone to answe
-
Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I understand you can't take a request. Can you pass this on to customer service, and to someone with the authority to issue cheques?
-
Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
@virginmedia Nope - I’ve reset, moved the modem, moved the consoles, rang your customer service team - who quite frankly, didnt want to know and advised we bought a booster, for the router thats in the SAME ROOM AS OUR CONSOLES. Furious.
-
Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
-
Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No thanks. Why is it so difficult for customer service to make a promised call?
-
Nick
(@iamnickjh) reported
from
Manchester, England
@virginmedia Your complaints department are incredibly unhelpful and just send auto responses. It's impossible to speak to a manager and your staff are obstructive and rude
-
claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia No internet TV or phone again for the 3rd time this week!!! Can't speak to an actual person @virginmedia Shockingly bad service!!!
-
Neil Brownhill
(@brownhill76) reported
from
Sale, England
@AsSowter @virginmedia I said that to them , I want rebate for days without but falls on deaf ears , just gonna cancel with these as they still haven’t replied to me. @virginmedia
-
claire partington
(@mrsparto) reported
from
Ashton-under-Lyne, England
@virginmedia Done this already, and did it last time. Was still without for hours! Apparently next update is 17:00 for today's area outage. Happening far too often this.
-
J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
-
Darren
(@DarrenMoggie66) reported
from
Warrington, England
@virginmedia why do ask customers to pay for gadget rescue ,they’re clueless five days running now I’ve had to contact them about the same issue ,after each day them saying the problem is resolved
-
Danielle
(@missdepotts) reported
from
Ashton-under-Lyne, England
And even better - my ping is higher than mount Everest & and the lag is throwing me back to 2008! But apparently there’s nothing wrong… well why would i waste my time ringing if there isnt a problem? @virginmedia
-
Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia cannot believe that my internet is down again, been down since early this morning. 2nd time in 3 days. Laying out a lot of money for mega fast broadband that has nothing but issues!
-
Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
-
Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
-
Gem
(@eccygem) reported
from
Bury, England
@virginmedia is there an issue in Radcliffe??? WiFi is down and it keeps saying incorrect password 😩
-
Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia No, there's nothing to discuss. You have broken your terms and conditions by not sending the money you owe. Just send the cheques.
-
Andy Thompson
(@AndyT___) reported
from
Stockport, England
@virginmedia Your extremely bad service. Who can I speak to please? I was on to your customer service team fro 2 hours yesterday and no one seems to know what they’re doing. Someone was supposed to call me back at 10am this morning but that’s not happened either. Whole thing is a car crash.
-
Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia But you will appreciate that I have zero confidence that you will resolve the issue as a web chat is no different to the numerous other phone calls we have made.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chetna K
(@Chetna_K) reported
@virginmedia In regards to engineer as tech support could not find any notes he asked to connect back to retentions team who I then spoke to the most rude and arrogant team member.
-
ENDSARS🤎✊🏾🇳🇬
(@idorenyinhope) reported
@virginmedia We actually did not. I was sent a link via SMS to a help page where I was then able to book an appointment for an engineer for Monday 23rd November. We thought the call was that VM had identified our issue and decided to ring us. (The engineer never showed up).
-
David Goodfellow
(@davegoodie) reported
@virginmedia And I’ve done both, I called customer services and I text that number. So what are Virgin doing? The customer service manager hasn’t called me back and after texting that number NOTHING has happened
-
Dominic DEAN 📸
(@ddphotograph) reported
@virginmedia even the contact us page is broken, help!
-
Nick Slade
(@NickSladeVFX) reported
@DeanCallan @virginmedia @virginmedia I'm having serious issues with my upload speed as well. Also a 350Mbit customer. Currently getting 7ms ping, 292.40Mbps download and a whopping 1.57Mbps upload. My speeds are normally ~380Mbps and 38Mbps. Trying to work remotely via remote desktop is impossible atm
-
Andrew Derricott
(@AndyDerricott) reported
@virginmedia please help have recently moved over to virgin from by and having big issues with broadband speeds fluctuating all over the place. Have tried to speak to customer care but no luck. Please help
-
Fliouxsie and the Manshees
(@Col_FB) reported
@virginmedia @TheContesssa Hey EC - How about replying to me...... I've been hacked by people pretending to be from @Virginmedia After being on hold was told Fraud team would call. Over an hour later... nothing. Please help
-
Dennis Ward 🏴
(@Wardyology) reported
from
Armthorpe, England
@virginmedia Why haven’t I had a signal all day are you doing maintenance in the Doncaster area?
-
Mr Peter Vernon
(@MrPeterVernon2) reported
@virginmedia hi, how long would you say I should expect to wait for your on line help to respond! Would you say 3 hours is excessive?
-
Anil Thanki
(@anilthanki) reported
@virginmedia It's regarding Virgin Customer service keeps on providing false information again and again...