Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Warrington, Altrincham, Stockport, Bolton, Wilmslow, Oldham, Rochdale, Salford, Dukinfield, Hyde, Irlam, Sale, Knutsford and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Total Blackout | |
| Manchester |
Wi-fi | |
| Warrington |
Internet | |
| Altrincham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Lucinda Duffy
(@lucindaduffy12) reported
from
Newton-le-Willows, England
@virginmedia Thanks Anthony did arrive but very late and well after our 'slot' - he was under the impression customer services would have let us know? Such a shame to have had to complain, as he was so efficient and sorted things for us. Communication is key though!
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Yes. I've checked the service status yesterday and twice today. I have screenshoted the result in my earlier tweet on this thread. What do I do now?
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Eileen Roberts
(@suzyk2002) reported
from
Rochdale, England
@virginmedia I pity the poor engineers who have to sort that mess out 😢
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia Hi, John sorted the problem, but sky sports HD is still NOT showing. It should be on BOTH boxes. Please fix ASAP.
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Simon Manning
(@SiManM20) reported
from
Manchester, England
Anyone else on @virginmedia getting that weekly thing when their internet collapses again on a Sunday night? I’ve asked them repeatedly and they deny it but it’s a weekly outage like clockwork #VMSundayOutage
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Chrissie
(@chrissy__w) reported
from
Ashton-under-Lyne, England
@virginmedia when your marketing team ring you and tell you that you have internet issues, advised I didn’t have any issues and the rude call handler just hung up. Rang from 01484313420. Not the best reflection for the company is it.
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Hi John, I did that yesterday & the result was Virgin booked an engineer to attend Monday. However you texted this morning saying due to issues you had to cancel the Engineers visit that was booked for Monday. No further update or comms were given. What do we do? PLEASE HELP
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Fatbelly 🇪🇺 💙💛
(@Fatbelly57) reported
from
Warrington, England
@virginmedia Done that and it says no known issues. Why have you cancelled our engineer visit tomorrow. Please help
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J K P
(@JiriKPinnock) reported
from
Manchester, England
@virginmedia Does your customer service normally phoning at this time after 8pm from 08000521251?? Asking to verify my account??
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Norbert Lad.
(@maximuslid) reported
from
Knutsford, England
@virginmedia I was advised everytime that the original agreement was correct in the notes and the bill would be amended. Each time it comes through on email it is wrong. And the credit has not been authorised. I'm paying £38 excess in first month as no credit applied. Help.
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOW awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia I'm not typing out everything, having repeated myself for the last four months. See a/c 594717402 (area ref 20) for details. Customer service promised to call 30 mins after our latest conversation today. No call, 7 hours and counting. Just send the cheques!
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John E. Coxon
(@johncoxonmedia) reported
from
Salford, England
@virginmedia Hi. Have reported to you here that independent engineer confirmed my connection is OK but hub 3 is faulty & needs replacing. You advised phone 150 again to book engineer. Your system does not enable that just offers fault trouble shoot txt message.
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Mark Roberts
(@markroberts0007) reported
from
Salford, England
@virginmedia hi there, we’ve had internet issues since we went to sleep last night. We live in m30. There is a flashing green light on the box, I’ve been on your website to try and reset the box etc. Have you any idea what’s going on?
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Sarah Bee Photography
(@SarahBeePhotos) reported
from
Ashton-under-Lyne, England
@virginmedia Terrible as always, you cannot deliver in this area, you’ve promised for a few years now but nothing changes, I’ve had to put us on unlimited data on the phones as the WiFi is not fit for purpose, I am on the highest speed apparently… shocking
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWTV awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Lee Howarth
(@leehow2) reported
from
Urmston, England
@NOWHelpTeam awful service from you! You've messed me about for two weeks getting an engineer out to my #broadband and you still can't come for another 2 weeks despite the fact I'm a critical worker with no connection #cancelled and gone back to @virginmedia #usless
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Martin Humphries
(@MJ_Humphries) reported
from
Wilmslow, England
@virginmedia Numerous times, and they are simply obstructive and unwilling to sort the problem. I'm appalled by the service quality.
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Rick Charles Media Services
(@rickcharlesuk) reported
from
Ashton-under-Lyne, England
@virginmedia fastest bb worst ping 💪🏻
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Andy Collier
(@andy4321) reported
from
Stockport, England
I'd never switch broadband to @virginmedia after hearing about their unfair charges on @joelycett #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mason Dixon Autistic
(@MasonDAutistic) reported
@virginmedia 18 months, after the previous one that was less than a year into the contract. It's still a rise for every full year I've been a customer; an almost 25% rise since 2017. I'm shopping around now and others are offering better(including you, to new customers)
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Retail Guru
(@retguru) reported
@virginmedia I've given up. Not trying anything else. You are putting my package price up too! So I'm cancelling the whole lot. Thank you for your help, but after six months of issues I'm off.
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Ellen Clitherow
(@Ellen_Clitherow) reported
@virginmedia Don’t you dare consider this over ZR. I will not be fobbed off with this basic response. I want an actual resolution to our problem so I’d better get a response
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Emma Carr
(@EmmaBabeyy93) reported
@virginmedia Also done this and STILL THE SAME PROBLEM! your not getting away with this any longer 8 years you've taken the piss, not anymore your not. Now, do you want to explain that internet connection to me and ADMIT for once your NOT supplying what I'm paying for
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Nicola
(@nicolamillar18) reported
@virginmedia I am now being told despite u having no reason or right to take this money I need to wait 45 days for u to send me a check, I was spoken over and mailed to feel like an idiot, no mgr would come to the phone as it was near the end of the day and they had all gone home.
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Abigail Phillips
(@AbbyPhillips89) reported
@virginmedia I'll try and get through again. Better give myself a few hours. Once again, terrible service. Glad we're leaving and won't have to deal with Virgin Media again.
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Aleksandra Himiceva
(@AHimiceva) reported
@virginmedia How do you suggest I contact them? I have used the auto diagnostics on my account, it told me it was a wider network issue but didn’t give me the details not it registered this. Now I cannot use the diagnostics anymore as it would not let me
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Michéal
(@MickTheSmick) reported
@virginmedia An intermittent connection, can get connected for about 5mins then goes down 20mins on repeat. Been happening all day, tried all the troubleshooting on the website but it’s not helping
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Carla Wilson
(@Carla4986) reported
from
Ripon, England
@virginmedia no broadband since last Thursday, can’t get through to your customer service. Engineer came last week as we’ve struggled with your service for months, he put a new hub in and guess what.... it worked for a day! Now waiting for another engineer to come. Not happy 😡
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Nicola
(@nicolamillar18) reported
@virginmedia Hi, yes but unfortunately the service was awful and has made a bad situation worse. Gave 30 days notice to end my contract when the deal finished which was sorted and confirmed by a really helpful colleague in Nov, husband took a new deal. Paid my last payment in dec covering