Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Warrington, Bolton, Wilmslow, Oldham, Rochdale, Salford, Dukinfield, Hyde, Irlam, Altrincham, Sale, Knutsford and Stalybridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
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Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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CTB Christina T Blaney
(@CTB_ChristinaTB) reported
from
Oldham, England
@virginmedia I just called that and it said there were no issues in my area?! So is it wrong or have they been fixed? Because it hasn't
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia You have the worst possible customer services. I've been trying to get in touch with an agent to just cancel my contract and I've been waiting for three days!! The number that you've written in the website just keep taking you round in circles without putting you
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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Andrew Olive
(@Cityredandy) reported
from
Boothstown, England
@virginmedia It is now showing me what's available but will not allow me to sign in?
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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DJ Nerja
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia just received letter saying you are doing nothing about complaint. It said it was about complaint handling. It WASN'T! It was about being told one thing on phone by two separate customer agents and billed differently on account! Im going straight to ombudsman #inept
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@virginmedia Never any perks for exisiting customers 🙄
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia a new Router has not made the slightest difference to our intermittent signal problem of some months. Phone call coming up to have our services removed. Sick of wasting my money and time
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sorina
(@SorinaA27) reported
get more custome service #virginmedia waiting for hours just to cancel a service is unacceptable! just out a CANCEL SERVICE button on the web account!
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Ola Aweo
(@OlaAweo) reported
@virginmedia My bill is consistently incorrect and has been for the last 4 months. Different advisors have tried different things to fix it but each month when it is generated I need to contact CS to rectify it.
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Joshua Daniels
(@danz04) reported
@virginmedia it has been either slow or non existent for a couple of weeks now, keeps dropping and then taking an hour+ to come back online
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Annie White
(@RallyAnnie) reported
@YodelOnline Thanks for wanting to help, but Virgin Media can’t or won’t give me a tracking number. I’m stuck in limbo, isolating and trying to work and could do without broken promises as well.
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✨❣️Michelle Barnes✨❣️🦚
(@Michebar3) reported
@virginmedia I’ve been trying for a year now, I can never get through to anyone at Virgin media. You either get a text message link which doesn’t work and you can’t find the answer or I’m placed on hold and never manage to get through. You really should have a call back system
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Robin haughan
(@robin_haughan) reported
@virginmedia So what’s the plan for correcting this - I have a mobile phone number which I need and it has not been working for 8 weeks I need to know what actions are being taken to resolve the issue and by when as being patient is getting me nowhere
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Emily
(@emjandrew) reported
@virginmedia Maybe you should invest in employing more people so that the wait time isn’t 4+ hours to get help!? Just a thought
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iPaulTweeting
(@iPaulTweeting) reported
@virginmedia Reporting the weak security, yes it is. Mind you when I reset the hub the reset button broke also. It’s just one more thing making me think the hub is causing the connection issues. Tested a little while ago and was getting 500 down and nothing up at all so rebooted again.
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jane o'halloran
(@jwalatpops) reported
@virginmedia I understand that I’m not stupid but do you think it’s acceptable that I’ve been waiting since Friday? And no reply by the close of business each day and have to start the same process every morning
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michael foster
(@thefoz999) reported
@virginmedia I’ve tried switching it off at the wall it reboots but still the same issue