Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 05: Problems at Virgin Media
Virgin Media is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Ashton-under-Lyne, Oldham, Stockport, Bolton, Cheadle, Salford, Hyde, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Ashton-under-Lyne |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Kerrie cuthbert
(@Misskezcuthbert) reported
from
Stockport, England
@kathywxxx @virginmedia Yes I complained and got a right email of them with no help at all
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Marc Lloyd
(@outspokenoneuk) reported
from
Manchester, England
Been waiting over 2 weeks for a new V6 box as my TiVo box is so old! Nothing has arrived and nobody from virgin answers the phone or has replied to my live chat for a week! Shocking service yet again @virginmedia
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Elaine Hardy
(@Elaineghardy) reported
from
Salford, England
@virginmedia Trying again to get through as desperately need to speak to someone as can’t access my account as it’s been hacked and my broadband service is shocking was on hold over an hour yesterday and been holding now for 30 mins, holding for an hour is not acceptable customer service!!!!
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Jenny
(@Orko77) reported
from
Manchester, England
Hi @virginmedia, I rang 150 to say I wanted to leave. The person I spoke to instead offered me deals which I turned down. Then we finished the call. Have I left or would I have gone through a different process first?
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Ricky Gwilliam
(@Mr_Ricker79) reported
from
Manchester, England
@virginmedia I have been trying for 2 days now to cancel my broadband. Started a text chat yesterday and going round in circles as they keep transferring me and no one replies, so they keep asking for same information. Ahhhhhh
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Pete Vella
(@pete_vella) reported
from
Risley, England
@virginmedia 4th failed appointment. I’ve just called to cancel my order and instead I received a Delayed Activation email. My instruction was to cancel my order today. I do not want to deal with a company as useless as you, so do not try and be clever with me.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia No earliest they can fix it is feb 8th
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia They replaced the line to the green box outside the house.3 technicians came. Line was working before just poor quality but now its dead
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Lee Jones
(@leejones90) reported
from
Stockport, England
@virginmedia I have been trying to sort my virgin media out for the last 2 hours and customer service has put the phone down on me twice. Is there any way you could get someone to call me. Thank you.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia please can you rectify the problem on my dads landline.technicians have been to fix faulty line and now its completely dead.he has no mobile phone so urgently
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Rachel Walker BLACK LIVES MATTER
(@Moonface1975) reported
from
Bolton, England
@virginmedia how can I get in touch with you to discuss our huge hike in monthly payment for TV and Broadband? It is impossible to get through on the phone. You’re not even put in a queue! Please help or Sky TV beckons!
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Taz
(@twolftaz) reported
from
Bolton, England
@virginmedia how do I make a complaint- I am so frustrated right now with your customer service #VirginMedia
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
@virginmedia what is the problem with catch up and on demand
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia My dads phone line has been cut off by your technicians this morning.please help. He is elderley has no mobile and is waiting for doctor to ring
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia hi .my dads had the technicians for a faulty line and now the phone line is dead .please help .#elderleyvulnerableadult
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Locked down Louise 🌹 #JustWearAFookingMask
(@ItsLuweeze) reported
from
Manchester, England
@SophieEB @virginmedia They’ve been giving my mate the runaround because she’s trying to cancel. She’s phoned every day for the last week, been put on hold for over an hour and then cut off! Awful service, I’m so glad I fcuked them off years ago 👍
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Morris🥶❄️🥶
(@Mozza0705) reported
from
Oldham, England
@virginmedia Contacted your call centre and they were no help. Broadband is so slow! Not good enough. No way anyone seems to want to help.
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Jaynemcgrogan
(@Jaynemcgrogan1) reported
from
Cheadle Hulme, England
@virginmedia I am an NHS front line nurse working all hours .I wont be available. I have enough to worry about and now i cant ring my dad as his phone is dead because of your engineers.please help us.
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Ian Bradbury
(@IanBradbury_UK) reported
from
Salford, England
@virginmedia yet again my broadband is down - a nightly occurrence lately!
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Lorraine Ayrton
(@lorraineayrton) reported
from
Bolton, England
@virginmedia is there a national problem with services or what? I’ve had intermittent internet for 3 weeks now. This is taking the proverbial. Says it’s fine but nothing is happening????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Momentium
(@MomentiumFund) reported
Again its a new season of broadband service failing in Kensington, London area. Called the phone number and no human until second call and a text with a broken link. Rubbish wifi signal and awaiting updates. No compensation for not being able to wfh. Sort it out @virginmedia !
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lobster147
(@garylobb) reported
@virginmedia Weeks without landline service. 3 visits, still not fixed.
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🜏
(@snailmancer) reported
@virginmedia not being funny but how come your wifi literally never works anymore?
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Bradley Mitchell
(@ex0audi0) reported
@virginmedia No way of getting through your customer service line. I get an automated message saying there is an issue. Been the same since last week. I'm trying to work from home today
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Weezy Riaz
(@WeezyRiaz) reported
@O2 I have 02 priority via @virginmedia I’m trying to redeem the Disney Offer but u able to log in via My 02 as I only have VM credentials. HELP!
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Frankie Belle
(@Frankieabroad) reported
@virginmedia Hi have again been told to reboot the hub yet again and done a factory reset. Trying everything, the app changes between saying intermittent issues and reboot hub. Any chance of a web chat to look into this more? The automated line just says ongoing issues. Thanks for your time
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Kae
(@olibelle1509) reported
@virginmedia hey, been trying to call and speak to an actual person for a few days now. My internet is not working and I can’t access my account as it keeps telling me one has already been set up for me…..I’m a new costumer so it hasn’t. This customer service is shocking!!!
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Kieran O'Brien
(@kieranobrien1) reported
My fibre and phone service is out for the 2nd day in NW5 @virginmedia but have only registered loss today as your system said it would be fixed yday. How do i register yesterday’s loss so i am compensated properly?
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lizS
(@lizS40764121) reported
@virginmedia I’m trying to cancel my contract and have been cut off 3 times in the last 20 mins. Can I cancel on line or by Text?
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Ronan Barton
(@Ronan_Barton) reported
@virginmedia But you are trying to get me to stay with Virgin Media, but I have been told I would not get it. Yet a new customer would if I signed up online now…