Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Sale, Bury, Stockport, Bolton, Rochdale, Stalybridge, Warrington, Altrincham, Wilmslow, Salford, Dukinfield, Hyde and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Oldham |
||
| Manchester |
Internet | |
| Sale |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia Done that. Have been in a queue since 8.30am. No joy. Do we have to spend the whole day like we did yesterday trying to get through? Never come across such shocking service from any company before
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia On phone now since 0830 this morning. Still on hold. Also tried on what's app. Still waiting to be put in contact with an agent. Shocking service
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia You’ve just told me you can’t chat until 1.30 tomorrow. But I don’t need a chat. There’s nothing to discuss. You have shut down my services in error, and I need them restored. Hopefully before 5.30 when the people I need to speak to finish for the day.
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia @virginmedialife @VMSolutions_ I just want reconnecting, and I want someone to recognise that we should not have been disconnected, and treat this with some urgency. Or even acknowledge that it needs resolving, and that you have some concern for my situation and the stress it is causing.
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Joe
(@Joe95976011) reported
from
Atherton, England
@virginmedia worst customer service ever
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Elaine
(@dublinelaine) reported
from
Manchester, England
@virginmedia tried all day to get through on phone to discuss end of contract notification. No joy. Left on hold and then cut off. How do we get to speak to someone. Shocking service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@iainmcm1 @virginmedia They cut two of my calls off after just over 1hr. 8 hours on WhatsApp yesterday and Retentions never responded. Back to back of queue today. Disgraceful
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Where is my payment for inconvenience, for stress and for lack of adequate customer support? I hope you will not be charging me for today, since you’ve provided me with nothing but stress. I am tired, I am ill and I am profoundly frustrated with this whole situation.
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Hi. We had to cancel our move due to a situation beyond our control, and contacted you to confirm this, and cancel the installation at the new address. Today, we’ve woken up to no services and found we’ve been disconnected. We need our phone and broadband urgently. We are…
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I need these services back today. I needed them this morning, when I was not receiving emails that I needed to respond to. I needed to know that you were going to do this, and when it was happening. I am under monumental stress and you’ve just cut out account off, for no reason.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve explained my issue. I don’t see how being on a queue on the phone is going to be any improvement. I just don’t see it as acceptable that there is no customer support available online until tomorrow. It’s not like I have anything to discuss. I just want my services back on.
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Warrenesco Jacksonovakov
(@izzwoz) reported
from
Ashton-under-Lyne, England
@virginmedia Seems your business model is never answer when someone wants to leave. 8 hours on WhatsApp yesterday totally ignored by Retentions. Queuing on phone again 30min probably get cut again after 1 hour.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia and once again we have no Internet services. This is without doubt a terrible service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I have an auditory processing disorder that can make dealing with things over the phone difficult. I am using your WhatsApp service as this was recommended to me by yourselves to avoid being ******* in long queues in the phone. I just want my services back on. That’s it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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susan o'neill
(@SusanonSusan) reported
@KatseInScotland @virginmedia @Virgin Worst customer service I've ever had the misfortune to deal with tbh Kasia & I used to phone utility companies all the time for work so that tells you something
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Ryu Misukiri
(@RMisukiri) reported
@DJRavine @virginmedia How can they operate like this? Every company has their issues time to time, but this is just ridiculous.
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Stephen Hodge
(@theaudiohug) reported
@virginmedia Phone call from Virgin ‘we have been over charging you for equipment you don’t have installed’ service then deactivated in error by Virgin, call centre staff unable to assist further due to security question issue - frustrating and ridiculous!
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Amy Thewlis 💙
(@ThewlisAmy) reported
Why is it every Saturday @virginmedia decides to have a fault on the WiFi, television and phone, this problem better be fixed before 8.25 pm 😡
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Lorraine Hill
(@LH_PIX) reported
If anyone looking for new or transferring their tv / broadband avoid @virginmedia - both provision of service and standard of customer service shocking
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Lisa
(@Gecko1981) reported
@virginmedia Hi @virginmedia , I took another call today. Again the same conversation, offering a flash deal. They said they couldn't email as time would run out on the offer. Wanted me to do security checks. It was either a scam or really bad hard sell tactics. Number was 08000521251.
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Rc
(@maxpttr) reported
@mort666 @NaomiCBennett @virginmedia What VM number do you call to report these? Im not a Virgin customer.
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Becki-Kate Marsh
(@BeckiKateW) reported
@virginmedia Yes I have tried everything still going slow I’m paying for fast broadband internet which doesn’t work
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I Want Babies IMMEDIATELY
(@OgaSamuel) reported
@virginmedia You didn’t install a landline when you did the installation. You installed the router in the corner of the house so 4 rooms in the house doesn’t get a Wi-Fi connection. Internet randomly goes down frequently. Paying £60 a month for this is ridiculous.
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designblogger
(@_designblogger) reported
@virginmedia The works are conducted, but they never resolve issues. We still use FreeView, 5 days after the storm. The wifi speed is low, and pages keep crushing on laptop and phones.