Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Warrington, Stockport, Timperley, Oldham, Rochdale, Salford, Ashton-under-Lyne, Cheadle and Hyde.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
TV | |
| Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Bolton |
Internet | |
| Warrington |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Joe
(@JoeHolmes1994) reported
from
Leigh, England
@virginmedia I need to cancel a engineer appointment for Wednesday. I’ve already been on the phone 40 minutes and I’m not waiting any longer especially after being told ‘we’ll prioritise you’. Please cancel it otherwise it’s a pointless trip for your engineer
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Liam Laverick
(@LiamRLaverick) reported
from
Urmston, England
@virginmedia literally THE worst internet provider. Nothing but trouble since we switched from Sky. Engineers been out twice and still losing connection constantly. Had to turn off the WIFI to even tweet this 😡
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Jonny Barnes
(@jonnybarnes) reported
from
Whitefield, England
Poor TV signal with @virginmedia at the moment, at least the internet seems to be okay
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
@virginmedia Thank you for pointing out what I already knew about my contract. Do you not have a response in relation to the actual issue?... The shocking service, & the obvious reason why an unhappy customer lacks any real desire to continue being a customer? Irregardless of the increase.
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Pamela Lavell
(@PammyVegas21) reported
from
Warrington, England
@virginmedia I was going to go to a better provider but was assured that the price was guaranteed until May 2021. You have broken the terms of the contract AGAIN. How many mature citizens who aren’t as computer savvy get ripped off by you? How is this being allowed to happen? Shame on you
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia It just says it looks like I can’t get on the internet and it recommends an engineer to come out. On the FOURTH OF JANUARY. During a pandemic when I’m working from home. I left @virginmedia because your service kept dropping, some things never change.
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Geoff Johnson
(@GeoffJonners) reported
from
Bolton, England
Any chance you can sort this picture issue out @virginmedia
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Guys, this is happening again today and is worse than its ever been. There HAS to be something wrong with either the router or the cable, as I've done everything in my power to fix it. This is making my job impossible to do and I'm suffering with falling behind because of it
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia Yep. Checked all that, used the app and it says everything is great. I called the customer service line yesterday and it said it needed to send something down the line but nothing happened.
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
@virginmedia Well it’s just gone down again!!!! 🤬🤬
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
Once again @virginmedia tried to ring you but your customer care is shocking. I know of over 100 people plus in the Bolton area with continuing pixelating on ur TV Service which means you cannot watch TV! This needs sorting ASAP! Shocking service and unacceptable with what I pay!
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Matt Allen 🔶
(@mallen_87) reported
from
Horwich, England
@virginmedia I would like to cancel my services with you. When I go online to do this I’m directed to call in. When I call in the IVR directs me online. Can you help?
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Martin McGovern
(@MrMcSmee) reported
from
Manchester, England
Virgin broadband down yet again! 4 months of the absolute worst service I've ever endured. Yet @virginmedia expect me to continue with them on the day of a massive price increase. I'd phone them, but don't really care for waiting an hour to get through for the 20th time #Yay2021
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boltonbwfc
(@Bolt100Wands) reported
from
Bolton, England
@virginmedia an absolute disgrace all night the pixelating of every channel on our boxes plus all Bolton the same! Service Status saying nothing wrong! Sort it Virgin! We pay for a service!
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Ben Heyworth 😷
(@ThisMorningCall) reported
from
Manchester, England
Bloody WiFi has gone down yet again!!! Sort it out please @virginmedia £60 a month for unreliable services is a joke
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Rebecca Wilson 🌈
(@wilsonbecks1) reported
from
Bolton, England
I would be grateful if someone from customer services at @virginmedia could contact me regarding the lack of service received since moving over to @virginmedia
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Josh Deegan
(@Josh_Deegan) reported
from
Manchester, England
@virginmedia For months and months on end my WiFi has been in and out like the hokey bloody cokey. I've downloaded the signal check app and it tells me signal is great when it's clearly not. Trying my best to work from home but this is causing me unwelcome stress.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia I had a problem a few weeks back and couldn’t get through to you because of the queues, I expect it’s the same now. I should learn my lesson and move to another provider I think.
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Josh Deegan 💙
(@Josh_Deegan) reported
from
Manchester, England
Been on hold to Virgin Media for over 30 mins. Internet has been so intermittent for months and this week is the worst I've ever known it. Impossible for me to WFH with it like this. Missing deadlines and not able to speak to service users. Beyond frustrating.
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Jo Mclaughlin
(@josie_allan) reported
from
Horwich, England
I’m not sure how we could overcome WIFI access but surely there is a way that friendly bods @SkyUK @virginmedia could support to stop children missing out on remote teaching - digital poverty sucks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paradox Dreams
(@AParadoxDreams) reported
@virginmedia No known issues at all. Kicks me offline round 12am-3am randomly for no reason. Even after resetting the router it took 45 mins at one point to come back on and I had to reset it 3 times for it to work
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mr Grimsby town
(@jawaid_mr) reported
@virginmedia One day I use the F a net cable inside my pod would it damage my pod inside then what i did then i put the efenet cable in the hub 3 could it interfere with the Wi-Fi settings on my phone like do I have to put my password again if you can give me the answer to all my
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Billy
(@billytoffee66) reported
@scousericey @Ian_Rush9 @kennethdalglish Maybe with virgin media and had no connectivity for days. Or just an orchestrated part of the media attempt of damage limitation for their clubs ********* behaviour - all too little too late!
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Andy Sweeney
(@SquashSweeney) reported
@virginmedia So you just leave someone out in the lurch when promised a service which you can’t provide....thanks Virgin Media!!! 👍👍👍
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Delirium Vapulear
(@MVapulear) reported
Virgin media is terrible 😡
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John Paul Goddard
(@JP_Goddard) reported
from
Bexleyheath, England
@virginmedia what a joke! Tale of two cities. One advisor couldn’t be more helpful when I rang up with a complaint - I even ended up adding to my package. One was rude, patronising and obnoxious. I get a 14 day cool off might just cancel it. Fuming 😡😡😡
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Angela Reeve
(@Anjesan2) reported
Help @virginmedia I have issues with my NTL World email account, but cannot contact Customer Services as no 'phone number for NTL support.
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Paradox Dreams
(@AParadoxDreams) reported
@virginmedia Phone was connected then had that on mobile data. Xbox is wired and this problem has been going on for 3 days but last night it just kept kicking me off.
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Claire
(@clairebutton) reported
@virginmedia Cannot believe what I’ve seen on one of your vans: “Broadband that blows the bloody doors off”. Does your marketing team have such a poor grasp of the English language that they have to resort to swearing? As a loyal customer, I am very offended.
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Helen sabin
(@Helensabin5) reported
@virginmedia It will be 5 weeks with no internet and tv so giving me a free dongle I didn’t think would of been a problem I thought you would of offered me 12 yrs as a customer and the money I’ve gave you as a company if my installation gets cancelled a third time I will cancel you