Virgin Media Outage Report in Trafford Park, Trafford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Cheadle, Manchester, Salford, Oldham, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Cheadle |
Internet | |
| Manchester |
Internet | |
| Salford |
Wi-fi | |
| Oldham |
Wi-fi | |
| Manchester |
Internet | |
| Manchester |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Greg
(@greg__gin) reported
from
Stockport, England
@virginmedia Done that already and nothing back. Terrible service.
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Simon Manning
(@SiManM20) reported
from
Manchester, England
@stenev @MrEuanStewart @virginmedia Until the 3 kids scream that ‘the internet’s gone off’ and you reboot it. A reboot of the @virginmedia kit always sorts it - shame they’ve never explained why though.
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philip hall
(@philhallmcfc) reported
from
Urmston, England
@virginmedia I’ve been in hold for 58 minutes and had to give up, the website keeps going down as well
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David shore
(@das2112a) reported
from
Oldham, England
@virginmedia well, well, well. I haven't wasted my time for a while complaining about the shocking 9mths we spent with you 2nd rate awful company. However the news shows you are clearly still a shockingly poor company!
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Lisa Tideswell
(@lisaTideswell1) reported
from
Stockport, England
@VirginAtlantic Thank you! You are the only people I can get a reply from! @richardbranson & Virgin can do customer service, while @ExpediaUK @Expedia won’t reply to any social media or phones. It’s like you are sat with your fingers in your ears trying not to listen and hope this all goes away
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Martin Smith
(@msmithuk22) reported
from
Warrington, England
Another week @virginmedia services down yet again, first they screw up my network up resetting everytbing, failing to listen multiple neighbours have no internet. Then call again and agree outage but don’t expect anything back we only compensate for more than 48 hours #badservice
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia It's pretty annoying to phone support, wait 30 minutes to get through, then listen to someone who only knows the basics, reboot, pinhole in the back of the router, plus we can't understand each other. No point in calling support, my contract finishes soon, I look forward to that.
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia broadband is completely down!!!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wireless is not good the TVs upstairs keep buffering, the gaming is hardwired pretty crap.
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia CW I give up 🤯 I’m happy with the install date they’ve given. The issue is the service, repeat calls and failed promised along with the 143mins calls to you along with an hour on webchat. Erik tells me the charges for calling are my fault as free from virgin but line not active.
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Lee Bartram
(@Lbartram) reported
from
Ashton-under-Lyne, England
@peterthepotter @jjhsenior @btsportmotogp @btsportfootball @btsport @sky No point even asking @Virgin .@virginmedia if they are going to do anything to help their customers after the @VirginAtlantic news of last week! #Sky #BT #Virgin
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia My upload speed is up and down, line not stable, come on VM. Sort it out.
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Brian Cooper
(@TheOmnisis) reported
from
Sale, England
@gazza_d @virginmedia That's just baffling. We deal with customer data, and have our InfoSec processes locked down so hard but I still get sleepless nights worrying that my team might slip up on something.
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Andy Gibson
(@GibboLFC1892) reported
from
Hindley, England
@virginmedia Is there an issue with Virgin TV. Got V53 error. Looked at problems in our Area (Wigan) no issues..
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Ruth Edwards
(@roodle_pipski) reported
from
Cheadle Hulme, England
@virginmedia thousands of health and social care support workers are trying to do our jobs from home. Many, like me, are your customers. We’re relying on you, to help us help the people relying on us. Can I suggest that like the supermarkets, you find a way to support us better.
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reconsidered Retro
(@rRetro87) reported
from
Manchester, England
@MsEmilyMorris I’ve got Sky Q so not sure if that makes a difference but defo call and see :-) I had horrendous customer service from Virgin Media once so vowed never to go with them again!!
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Kate
(@KateBoarman) reported
from
Warrington, England
@virginmedia I understand that, I told him I did not want to confirm details and would call in my own time, He was then very rude got angry and abrupt! It actually sounded like a scam. I am interested to know if it was virgin media agent as he needs more training!
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Jemma
(@jemmadm) reported
from
Salford, England
When @virginmedia cancel your internet install for 3 weeks but offer £5 compensation 🙃 Roll on the @OmbudServices complaint
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Morris
(@Mozza0705) reported
from
Oldham, England
@virginmedia so I upgraded to 200mb yesterday and today I can’t get a service at all!! £42 well spent NOT!!!!!!!
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Victoria Leslie
(@lady_leslie) reported
from
Warrington, England
@virginmedia Because the install date has only been set today. Because your call queues are lengthy & when you get through to someone they don’t know what the issue is so hang up or transfer you elsewhere. I’ve not just called for a chat.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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George Oosthuizen
(@GeorgeOosthuiz6) reported
@virginmedia So you're saying broadband should be unaffected and working fine? If that's the case I have a local issue and need an engineer sent out. How can I access thie
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mr mallon
(@mrmallon) reported
@virginmedia And I already told you that the service line said there were no problems.
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Danny Garbett
(@garbs80) reported
@lfc_kimbo @virginmedia Mines doing the same and phoned the number which tells me there are no issues in the area yet bedroom box and living room box not working.
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Sally - Lady Burd 🐞
(@SallyW2012) reported
@virginmedia I was advised that my disconnection date was the 27th Sept, and the final bill was paid on that day. I've been trying since July 12th to cancel this contract - just keep getting fobbed off and passed around - I've spent over 7 hours on the phone trying to resolve this.
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Bilckis Khanam
(@Barihomes) reported
@virginmedia Your customer service agent state, our system is down, please call us tomorrow or in four hours… it’s happened all the times when I state I would like to speak to the complaint department. My complaints are never followed through with a response or a call back
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James H
(@JamesH993) reported
Virgin Media down for anyone else? Seem to intermittently just be losing connection throughout the day.
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Leanne🏴☠️
(@LeanneLowe88) reported
@virginmedia My v6 box keeps rebooting, and from what I can see on twitter it's happening to a few people, not an isolated incident. Any idea when this issue is going to be fixed?
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Michael McWilliams 💔18💔
(@Cockney_Boy) reported
@virginmedia Broadband down again in dl1 area. This terrible
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mumofharry
(@mumofharry) reported
@virginmedia @gparr1977 Having the same issue on both my boxes
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Elizabeth
(@belowtwostudio) reported
@virginmedia @virginhelp Yes, apparently you have a system outage. The service page and automated lines are not giving any details. I phone general customer service in the end.