Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Warrington, Rochdale, Salford, Stockport, Bolton, Ashton-under-Lyne, Cheadle, Hyde, Sale, Bury, Stalybridge, Altrincham and Wilmslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia Submitting a complaint will probably result in an apology at best. Given I pay £1k per annum for an unreliable service it’s time to look for an alternative provider who can offer a more satisfactory customer experience
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I first informed Virgin Media that my internet was down via online chat on Friday afternoon. Will this have automatically been the time when my loss of service was registered as at the time the advisor said it would be fixed in 24 hours?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia 2/2 who can I speak to as it was working fine on Friday until the issues that were nothing to do with me happened, so don’t see why I should now pay for a technician
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Reece Jordan Doonan, RN
(@Lerounxi) reported
from
Salford, England
@virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Can you check that I will be receiving a credit on my next bill as it has been down since Friday afternoon and I don’t think it will be fixed by 12pm today, I think that time will get changed again.
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Paul Stockton
(@pstock62) reported
from
Horwich, England
@virginmedia Internet down in BL6 5RN, any idea's
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Nadeem
(@nadeem030986) reported
from
Rochdale, England
@virginmedia we having issues with our phone line at home called @virginmedia to book an engineer for a home visit after 1hr 20min @virginmedia put the phone down thank you 🤬😡😡😡
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Scott Moseley
(@roslers_vest) reported
from
Rochdale, England
@virginmedia network down again in Heywood appalling lack of service yet again
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Paul Terry
(@SurrealPaulT) reported
from
Manchester, England
@virginmedia hi Virgin. We had an outage of broadband and TV services beginning 23rd Sept which lasted for 4 days. At the time we were told we would be compensated for this loss. As it hasn't come off our latest bill, how do we claim?
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Ducky 🇺🇦 🎃 👻
(@duckyblog) reported
from
Tyldesley, England
@virginmedia Issues with all VM services in my area says expected fix by 4:40pm today.
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Dave Garside🇺🇦🇬🇧❤️
(@DaveGarside) reported
from
Manchester, England
@virginmedia No. Tv is fine. I can access VOD such as Amazon Prime & Youtube no problem
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Gamepopper
(@gamepopper) reported
from
Salford, England
@virginmedia Oh, my bad. Apparently the wiring outside my house has a fault, someone did come last Monday to work on it,and someone was supposed to work on it for Thursday, but it keeps being pushed back (order ref 55230469).
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia I looked and that says it’s from the day I registered the total loss of service which was yesterday but really it should be from Friday afternoon when I did the online chat. If I DM you can you check?
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia my internet has been down since Friday afternoon. I was told it would be fixed in 24 hours, the time has since changed and is currently at 8pm this evening. I work from home so need my internet back up and running before Monday morning. This is disgraceful
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🦔🦊Johnny1983 🦝🐱 (Big Animal Lover🐕🐶🐁)
(@JohnnyDude1983) reported
from
Bury, England
@bazza141 @virginhelp @virginmedia Join the club. I spent over 1hr 30 mins trying to get a issue resolved . I kept getting through to their over-seas call centres . It took almost 20 call re-tries to get through to a young lady over in Newcastle 😳😞. It's rediculous that they got call centres in 17 countries.
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia Could the problems in the area have caused damage to the equipment? As it was working fine before. Do I get compensation for all this time as the earliest appointment is Friday 14th?
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Rach (legacy fan)
(@Miniboom2) reported
from
Salford, England
Ah @virginmedia with this up and down service today you are really spoiling us!
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👽
(@bludav_andrew) reported
from
Manchester, England
@virginmedia Hi, for the 2nd time it appears you’re trying to charge me for a call out when I wasn’t supposed to be charged, I’ve already called once about this and was told it was corrected but it’s happened again? I’ve had to cancel my DD until sorted as due to come out 2morrow
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Liz Tuite
(@tuite_liz) reported
from
Atherton, England
@virginmedia See thread above, nothing changes except the time of the estimated fix. It must be very localised as not everyone in my area is affected. So if it is damaged cables, I haven’t seen anyone out repairing them over the weekend, it’s a joke
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Hazbullins
(@Hasbullins) reported
from
Salford, England
@virginmedia New call of duty released today and your Internet service is down. Are you taking the full piss out of me here? Wankers
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RhonaMiller
(@RhonaMiller2019) reported
@virginmedia It eventually was resolved around 8pm last night and came back but meant we had been without Internet for 5 hours while it was down Any ideas what had caused the issue last night?
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Nichola Roberts
(@Nichola93987803) reported
@virginmedia We have had the engineer out loads of times and problem not fixed also we on a package which they wont down grade as we dont need it we have the tv bundle which we have never used. And a sim we never used. But you cant downgrade us or give a a decent deal
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Chloè Moles
(@chloemoles_) reported
@virginmedia I’ve spoken to your ‘customer service’ team twice already and all I’m told is ‘may be 10 mins, may be 24 hours, may be all week’ no explanation as to why and that response is just not good enough
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Matt K
(@MatthewKiziltan) reported
@virginmedia 3rd time this week you expect me to sit on the phone to you guys?? Nope I’m done, wouldn’t mind but the fact you increased my monthly fee this week too! Crazy. I’ll just cancel and sign up with another company.
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Christopher M
(@01Christopherm) reported
@bagwaa Still in bed now! Mainly due to the fact I’m still on the phone with virgin media trying to sort out a stuffed up for 3 new mobile phones for the wife and kids. Nightmare customer service, but soooo much cheaper than the rest. Worth the hours of messing if they sort it.
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Chloè Moles
(@chloemoles_) reported
Now pushing 48 hours of no broadband @virginmedia real ******* fantastic so glad I pay a small mortgage price for this diabolical service 🖕🏼
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𝓒𝓱𝓻𝓲𝓼𝓽𝓸𝓹𝓱𝓮
(@tadd31) reported
@virginmedia Weird thing is that my daughter and wife are with you and they have no problems at all. This s the third time it's happening x
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The Spine Collector 🇯🇲 🇰🇳
(@MrStitch_BCG) reported
@virginmedia It gives option that indo not require… nothing to speak to anyonenor to book an engineer and keeps refering to a technical problem in the area
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Frying Tonight 💙
(@Bungo2112) reported
@arrchargaming @e17caz @virginmedia I had to go through the rigmarole of actually cancelling my contract with Virgin before the 'Customer Retention' person rang me up and offered a 50%+ discount to keep my business. Charlatans.
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The Spine Collector 🇯🇲 🇰🇳
(@MrStitch_BCG) reported
@virginmedia Im not interested in the technical problem i just want someone to come and move my entry point… Why is that so hard?