Virgin Media Outage Report in Trafford Park, Trafford, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Oldham, Cheadle, Salford, Hyde, Bolton, Stockport, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Wilmslow and Dukinfield.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Oldham |
Total Blackout | |
| Oldham |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet | |
| Manchester |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Poor. Very poor. 3 days trying, being on hold, being assured return calls, moving home team have to speak to Netflix team (don't even have it), then being told it's cancelled and being give packaging instructions. Ridiculous, wanted to stay with you.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia the advert offering new customers Superfast Broadband for £20. Is it not right that you take care of your loyal customers first, those that have been with you for 10 years plus. Considering the energy situation it would help.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Altho, I’m not sure how I would cancel it…
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia and once again we have no Internet services. This is without doubt a terrible service.
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Austin 💚
(@austingreenxxx) reported
from
Manchester, England
@virginmedia your internet is down… AGAIN… some peope that things to post
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia Tried that many times. Not working within 3 days. Can you call ME instead to arrange? If not, cancelling service.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’m hoping to speak to the movers team on WhatsApp. I’ve now had an actual human being the line, who says I’ll be connected soon. But that’s what the messages about have said every time. 🙄 I can book in for 1.30 on Monday, but I’ll cancel if I speak to someone sooner, ofc
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Joe
(@Joe95976011) reported
from
Atherton, England
@virginmedia worst customer service ever
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia I’ve been trying to do this via WhatsApp for three days now. I’m in a never ending loop of getting to the point where I’m referred to a agent, in the queue, & a couple of hours later, I get asked if I’m moving house, and the whole process starts again. It’s has just started again
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia Yes it’s an outage and not an issue with our modem, or else others wouldn’t be affected. I’m on your business line, and whilst I appreciate that might not be something you can look at directly, it’s clearly an issue that needs resolving for everybody.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia And I’m at the limit of my stress capacity. Please let me tell someone our moving date and transfer our services, or cancel my contract. I’m tired of this now. I really am genuinely sick of this, to the point where it’s impacting my health. If you don’t want my custom…
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia All status checkers say no outage reported, which is rubbish because I know of at least 4 people who have reported issues in this area.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Then please at least have the grace to tell me so. I’ve been a customer so long you’d think I might be due some support, but this last year has just been dreadful. I’ve taken a phone contract I don’t want and been unable to get explanation for billing variances. It’s just ****.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia This the second time I’ve been on hold for an agent today. Just started the third time. I’d also note, in the bottom message, there is no ‘handy link’. There never is. I may have had that message more than ten times now. I just want to tell someone our new address before we move
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Dave/Давид 🇺🇦
(@twiddlemeister) reported
from
Cheadle Hulme, England
@virginmedia FYI, there’s an SK8 outage since approximately 4pm and you’re not reporting it on your outage checker. Multiple reports around here. Please get someone on it.
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яєαℓιѕт נανѕтαн 💻🖱
(@RHJOfficial) reported
from
Oldham, England
I don't WTF your customer service team are doing, from transferring me to the moving team, then being transferred to cancellation, then put on hold twice, now it looks like I'm being transferred back to the moving team. @virginmedia - shambolic!
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia Sorry. I was ******* emailing you my complaint. I am available now, if this is just the five minute process I was promised. I simply just want to get this dealt with…
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Bert Nash
(@BertNashCha) reported
from
Bolton, England
@virginmedia @VirginMedia_TV any help/advice on moving house. Want to stay with Virgin but can't speak to anyone and the home move team have said they've cancelled the policy? 3 days trying to speak to someone.
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia than it’s worth, even after being with your service since it launched.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nazia
(@Duaa7861) reported
@kiiru20 @virginmedia They don't know what they are doing. Useless customer service.
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Ben Jewell
(@jewellben) reported
@virginmedia are your email servers down?
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Samantha Nelson
(@SJN004) reported
@virginmedia After being on WhatsApp chat for 6 hours I and sending the images of the contract I was then told I had to call the team to discuss who now again claim they cannot see this in my contract so I am back to square one with yet another complaint open.
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Lauren
(@LaurenGxdfrey) reported
@virginmedia I contacted Netflix who were able to tell me straight away without any dates from myself, that Netflix had received a notification that Virgin had suspended the service. Now we have been debited Netflix on our bank & being told our Netflix is fine according to virgin (it’s not)
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Thomas Birdsall
(@ThomasBirdsall) reported
@virginmedia Raised the complaint, nobody could put me through to complaints team to discus and they sent me a resolution letter that made no sense and said ‘after our conversation’ that never happened. Again broken process. But you didn’t answer my previous tweet whether it’s a fair process?
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Joanne (she/her)
(@GonnyGolightly) reported
My weekly tweet about how unreliable the internet is with @virginmedia . Its great. Their page claims there are no issues in your area, then when you ask to have them check it out anyways “sorry we cant run tests anyhow”. This is London internet for ya
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steve
(@stevetw1) reported
@virginmedia hi, email taking forever to load a message or post tonight. Please confirm there’s is a vm webmail server problem
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Chris Smith
(@ChrisMDSmith79) reported
@virginmedia Contact details have never changed in all of the years virgin media has existed since they took over from Telewest
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Vi
(@DarthVidahoo) reported
@virginmedia Of course. Placed my order on 3rd Jan, my existing service due to end 20th Jan. Engineer came to install 17th Jan, found external cabling not right. Installation put back to 7th Feb, but engineers carried out external works on 22nd Jan and today, virgin didn't know that was done
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Thomas Birdsall
(@ThomasBirdsall) reported
@virginmedia There wasn’t a number, I replied to the email asking what exactly the resolution was, and the reply was it was a stalemate so contact the ombudsman. No discussion just a pass off, so now I’ve got to go through that lengthy process whilst still owed money.