Virgin Media

Virgin Media Outage Report in Trafford Park, Trafford, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Trafford Park, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Trafford Park, Trafford, England 12/14/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Trafford Park, Trafford, England

The most recent Virgin Media outage reports came from the following cities: Manchester, Dukinfield, Hyde, Irlam, Bolton, Warrington, Salford, Stockport, Wilmslow, Oldham, Altrincham, Sale, Knutsford, Rochdale and Stalybridge.

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City Problem Type Report Time
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Wi-fi
United KingdomManchester Total Blackout
United KingdomManchester Internet
United KingdomManchester Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Trafford Park, England

Latest outage, problems and issue reports in Trafford Park and nearby locations:

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia Told yesterday that it is a local problem due to be resolved by 12th August, however that seems to be a standard reply which is now becoming tiresome. We have to wonder if @virginmedia have fallen back in the hi tech department & that we should move on to a more reliable provider

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    So many problems @virginmedia this year, poor system, poor WiFI, poor connections, poor customer service, all seem to be continually getting worse as does the response to complaints. Anyone else putting up with this poor quality? @skytv looking a clear future prospect

  • shackmcfc ShackMcfc (@shackmcfc) reported from Oldham, England

    @virginmedia how do I report cabinet damage that needs urgent attention? Tried the number but option 2 to speak to someone just rings out

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia also since my contract inception May I’ve had no 5G or 4G just 3G which is extremely slow when processing fast is needed. Extremely poor & I’m a long standing loyal customer of Virgin Media for over 20 years when it was called Cable Wireless (NTL)😡

  • gilliblogs Gill Lysons (@gilliblogs) reported from Newton-le-Willows, England

    @yicker @virginmedia Had the same thing when my Gran was poorly, trying to explain to HMRC why they couldn’t visit her for an assessment - eventually I had to say “look, she’s dying” Bloody awful . Hope you’re ok xxx

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    Why do I even pay you so much money each month @virginmedia when your internet has gone down twice in two days. Shocking!!

  • IanCardy2 Ian Cardy (@IanCardy2) reported from Ashton-under-Lyne, England

    Unsolicited sales call from @virginmedia offering me an upgrade but pay more! Why would I pay more when the services you already provide are slow & outdated with zero customer service. Prove it works & then maybe 🤔 but £99 a month is already too much!

  • AlexxTheTiger Alexx 🏳️‍🌈 (@AlexxTheTiger) reported from Stockport, England

    I never been so mistreated by @virginmedia like I was today, the staff on the live chat literally "hang up" on me mid support... absolutely gutted, saved all the conversation and I will seek citizens advice over this, that is no way of treating a 6+ years costumer

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I can never get to speak to someone who fully understands me because all your call centres are now sourced overseas.I need a Manager to ring me ASAP please. Not happy whatsoever how I’ve been treated it’s not acceptable to be treated with ill manners 😡

  • neyo Steve Day (@neyo) reported from Manchester, England

    @Netflixhelps I haven’t but I’ve streamed it via Virgin Media and EE’s mobile network, so it feels it’s not likely to be that? Can you or someone on the team try streaming it on iOS and letting me know if it works?

  • WrenJohn John Wren (@WrenJohn) reported from Oldham, England

    @virginmedia told by them today that problems with “catch up” service not something that was paid for so in effect had to put up with the poor performance, in the end offered a tenner! Perhaps there is a better solution, ie get rid of them & get someone who cares 🖕

  • levylass Moira McLoughlin 💙 (@levylass) reported from Manchester, England

    @virginmedia seriously getting fed up with your service why do I have to sit on top of a box connected to TV to get any internet when working at home & office on 2nd floor ?? Rung 3 times same old guff pull the plug out 🤬🤬

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia so much for Virgin Media to ring me yesterday Friday 6th Aug over three complaints. Phone call from Customer Services never came to fruition .. Not a happy chappie 😳😡

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia App, website and number all day issue is resolved. But still no WiFi. Turned router off & on again. Nothing

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia Just Apple, they struggle to connect and buffer whereas non Apple laptops are fine, for example. Either that or it’s our WiFi? Please help?

  • NellyOcker Neil Cocker (@NellyOcker) reported from Urmston, England

    @virginmedia I’ve been with Virgin Media now for well over twenty years but I’m not happy with customer services whatsoever especially having the phone put down on me on two occasions ! 😡

  • shuttsi77 Richard Shuttleworth (@shuttsi77) reported from Wilmslow, England

    @virginmedia why won’t my Apple devices work properly on your personal WiFi? What is the solution or should I start charging my phone data bills to you. Your boss heads to space, brilliant but his customers can’t get consistent WiFi in the 21st century. Please help.

  • DaveGarside Dave Garside❤️🇾🇪🏴󠁧󠁢󠁥󠁮󠁧󠁿⚽️⛳️🎸 (@DaveGarside) reported from Manchester, England

    @virginmedia Yes there are and there were all 3 times. Currently 4.00pm estimated to be fixed but that’s my Saturday pretty much gone without any service

  • maffew85 Matt Duncan (@maffew85) reported from Warrington, England

    @virginmedia Down for both. Yesterday for about 2.5 hours. Today it went down for 30 minutes and again go down, so far, 15 minutes and counting. App/Website says estimated fix 3pm.

  • MaryAkram3 M A R Y (@MaryAkram3) reported from Oldham, England

    @virginmedia Shittest internet going problems after problems we’ve had for a week and we pay a fortune!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheJinkIsBack Paddy H (@TheJinkIsBack) reported

    @Hamill_MT @virginmedia @Virgin Is this how you treat loyal paying customers? Shame on you Virgin Media.

  • heaaatherv hev (@heaaatherv) reported

    having a mental breakdown trying to install the wifi @virginmedia help i can’t even get on the app or to sign in

  • andy_jackpot Jackpot / Mousemat (@andy_jackpot) reported

    @Mikeb20012 @virginmedia @Ofcom Apologies just seen this. I will. 110 hours loss of service. And they saying they dont offer loss of tv refunds

  • Max_B_Shepherd Max Shepherd (@Max_B_Shepherd) reported

    @virginmedia complained about my internet service last week, got sent a new box. Got an Ethernet cable wired up to console. WiFi goes and I lose connection and Ethernet goes offline too??

  • apmilnes Paul Milnes (@apmilnes) reported from Armthorpe, England

    @virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....

  • TimPalmer1999 Tim Palmer (@TimPalmer1999) reported

    @virginmedia holding for 1 hour as television picture is really poor and they cut me off. Terrible customer services as usual

  • trying2keepsane Julia Gilbert (@trying2keepsane) reported

    I've been talking to an online agent @virginmedia for 30 minutes now. All I would like is a quote to upgrade to superfast broadband. I don't want to be sold other packages and I've been a customer for 7 years. It shouldn't take this long. #ItsNotRocketScience

  • BtWright2 Ben Wright (@BtWright2) reported

    @virginmedia We are not able to use the app as we have a Hub 4 router and it’s not supported. The problem is not the black spots, the problem is that the connection drops out every two secs and has high latency. You need to send us someone who can fix the issue or give me a call to resolve.

  • JASONDENNETT JASON DENNETT (@JASONDENNETT) reported

    @virginmedia No they just opened a complaint for me that they have just ignored for the last month

  • Ijebu_1 Jide_baba (@Ijebu_1) reported

    @virginmedia I hope this is d right handle for UK Virgin. Can I ask why ur service is so pathetic in d last few days? Working from home and having children isolating at home not being able to do their school work aswell. And don't get me started on how long I have been on hold.