Virgin Media Outage Report in Trafford Park, Trafford, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Trafford Park, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Trafford Park and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Trafford Park, Trafford, England
The most recent Virgin Media outage reports came from the following cities: Hyde, Bolton, Manchester, Stockport, Oldham, Sale, Bury, Rochdale, Stalybridge, Warrington, Altrincham, Wilmslow, Salford, Dukinfield and Irlam.
| City | Problem Type | Report Time |
|---|---|---|
 Hyde |
Internet | |
| Bolton |
TV | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Bolton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Trafford Park, England
Latest outage, problems and issue reports in Trafford Park and nearby locations:
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It was for an iPad and was a straight swap for an old virgin SIM, your customer service didn't understand that it wasn't a phone I was using. Apple knew within seconds what the issue was, I told your team and they said they were lying and I didn't know what I was talking about 🙄
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steve wilcock
(@wilcock_steve) reported
from
Rochdale, England
@virginmedia Any news on when this service will be back up and running it’s now 12 days!!! #virginmediaisajoke #votewithyourfeet
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@HayBulbs @TheMontyDon @virginmedia Exactly the same happened to me, really annoyed when I came to watch it this morning, @SkyUK Had this issue solved years ago.
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woodsa
(@danielpwood1) reported
from
Salford, England
@RockcliffeFiles @virginmedia Me to, my work has a high proportion of Indian colleagues who I generally rate highly but a lack of understanding of the conversation and an inability to deviate from script to provide reasonable customer service is totally unacceptable.
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Steven Woodside
(@woody0702) reported
from
Bolton, England
@virginmedia why does your broadband never work between 5am and 7:30am in #Farnworth Surely this a poor service as things are not never working... If there are works why does your website never update to say so
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Natalie Johns
(@natalie_19851) reported
from
Salford, England
@17mxmi @jamaican__kidd Virgin media is shit too
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Anthony Cadman 🐝🐜💙🏆🏆🏆🏆
(@Cadders1968) reported
from
Manchester, England
@TheMontyDon Watched my @virginmedia recorded @GWandShows this morning, started with that lovely lady talking about her roses, so annoyed, iPlayer here we come. @virginmedia why can't your box adjust the recording times when a series link show starts at a different time, happens a lot v poor.
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia Like I said I registered for updates over the weekend and never got any.
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Doesn’t say their is any problems with the internet no, and no I’m with EE
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Sam Rogers
(@8ballSambo) reported
from
Walkden, England
@virginmedia Hi, any reason my internet is down (M38 postcode) been down since early this morning cheers
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia It's far too late for that, after getting no help from your team on 3 separate calls @Apple stepped in on call 2, found your APN settings for us and we sorted it out for you. You owe them a high 5 and a hug, and a training session for your customer service team.
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
@virginmedia Yes I have, also reset it a few times and it’s still been down for a few hours now
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Ian Dugdale
(@IDugdale) reported
from
Urmston, England
@virginmedia Service in the M41 has been appalling for months and the local Facebook group is full of complaints, don’t see any of your customers charging @virginmedia for the inconvenience.
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@virginmedia how long do you expect customers to wait for a customer advisor to answer the phone - currently been on hold for 32 minutes and counting #customerserviceatitsworst #virginmedia
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John Grimshaw
(@LeanintoDesign) reported
from
Oldham, England
@virginmedia @Apple After telling us on call one that's what the problem was. Well done @Apple.
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Rich 🐝
(@richtimperley) reported
from
Sale, England
@unit_1974 @virginmedia We have exactly the same issues. Blinking frustrating 😤
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Graham Turner
(@Laticsbiffo) reported
from
Oldham, England
@richardbranson do you know I’ve been on hold waiting for a customer service advisor from virginmedia for 38 minutes. #shitecustomerservice @virginmedia
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James Mayo
(@JamesMayo_) reported
from
Manchester, England
No data on my phone and ******* @virginmedia internet has been down all morning 🤬
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Marcbbz
(@marcbbz) reported
from
Manchester, England
@virginmedia Third time this weekend trying to get through to the retention team. I’ve spent a total of 1hr and 37mins on hold and still not spoken with a human being. And you wonder I want to cancel my subscription.
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Ryan
(@Listuuh) reported
from
Manchester, England
Anyone else on virgin media and the internet is down in your area
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nazneen
(@NazzityNaz) reported
@virginmedia I know that's the case, but I had actually requested the packaging to be sent out earlier as there would be no one present to receive it after the account closure date. Anyway, I will fill in that form to get it sent to a different address. Thank you for your help!
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Isobel
(@Isobel65358531) reported
@virginmedia whoever Jeffrey is he needs retraining cause his attitude is appalling, I've never had such bad customer service!
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Jordz Da ******** Slapper
(@JordzSux) reported
@virginmedia @Aimmbotz No Mr Richard his WiFi was absolutely **** he is a hard working fortnite grinder and he can not build for **** because its like he is on 300 ping you **** can get it together or I'll slap your ********
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Leanne Johnson
(@lmjohnson25) reported
@Pensar_Mark @virginmedia Hi Mark. I couldn’t agree more! I’ve just had the worst customer service call with @virginmedia that I’ve ever had in my life. My issue has been going on for 12+ months. They called me a month ago and asked me to return as a customer. Never in a million years!!! Ombudsman for me
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Ji
(@idkjia_) reported
@ItsLiamYouTwats @virginmedia lmao I’m on the phone with them now and they said the outage will be fixed Wednesday
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Paula Scully
(@p_scully) reported
@virginmedia And the whole issue is that link says there are no problems when there was a recorded message saying there are problems till 6.30! This is ridiculous
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Lynn Bramley
(@BramleyLynn) reported
@virginmedia Every single agent I have spoken to say they can not deal with the complaint personally it is with the Field Support Team. I have asked to speak to someone in authority but that is never possible. The agents clearing have no authority to deal with this.
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Helicopter_red
(@helicopter_red) reported
@virginmedia Wireless but wired it’s no different and the service is intermittent another ms teams meeting had to be cancelled till tomorrow it’s been trouble since 6th April with about 1 week of ok service.
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Chris Hodgkinson
(@Hocky69) reported
@virginmedia Ended my contract, got given 30 day notice via email. Customer retention phoned me up offered me a really good deal , said it was all free , gets my bill and I'm being charged £70 worth of fees for tv box upgrade. One I didn't ask for and 2 , Lawrence from retention said it was
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ℒ aura~jane
(@lauraedgoose_) reported
@virginmedia Still nothing, have not been able to get in contact with a person to speak, says all channels have no signal