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Virgin Media

Virgin Media Outage Report in Swinton, Manchester, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Swinton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swinton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Swinton, England

The most recent Virgin Media outage reports came from the following cities: Bolton, Manchester, Stockport, Wigan, Warrington, Chorley, Ashton-under-Lyne, Bury, Timperley, Oldham, Rochdale, and Salford.

CityProblem TypeReport Time
Bolton Internet 1 day ago
Manchester Total Blackout 2 days ago
Manchester Internet 2 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago
Manchester Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Swinton, England

Latest outage, problems and issue reports in Swinton and nearby locations:

  • Ryan_Nixon11
    Nixon (@Ryan_Nixon11) reported from Manchester, England

    @virginmedia I have been waiting on an email to come through from you to confirm a payment but have yet to receive it can you help

  • IamNickRoper
    Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia can you get someone to contact me about Complaint reference: C-2503211445.

  • WesBooth
    Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia Ok thank you and in the meantime I'll have to look elsewhere so I am able to watch BT Sport today because Virgin Media can't provide the service I'd like

  • Reducedfatross
    Ross Walker (@Reducedfatross) reported from Hindley, England

    Guarantees in life ... Death Taxes #virginmedia going down every bastard day 🙄 #virginmediadown

  • lynielou72
    Lyne (@lynielou72) reported from Warrington, England

    @virginmedia your customer service is shocking, can't get through on a number and been chatting online for over an hour now still no nearer resolution.

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginmedia hi are there any problems in M11 area I’ve had no internet for a couple of days now and am unable to work from home, Thanks

  • katiem8y
    Kate McLean (@katiem8y) reported from Poynton, England

    @virginmedia help needed with constant dropping out of internet. Very frustrating

  • forakin
    Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia The estimated resolution time according to the Service Status page is 21:05 today. Meanwhile, I have to run a support and test network on mobile phone tethering.

  • geordiemanc70
    GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Diabolical customer service.

  • geordiemanc70
    GeordieManc (@geordiemanc70) reported from Urmston, England

    @virginmedia Get your "resolution team" to actually read their emails and try resolving something?

  • KarlTwist
    Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia Please have somebody contact me, I’ve been with you less than a week and I’ve had nothing but problems. It’s been a shocking early experience

  • forakin
    Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    I've had an unstable to non-working @virginmedia broadband connection in Manchester for about 18 hours. Whilst they are aware of the issue and trying to resolve it, it is untenable that in the era of working from home, a major infrastructure requirement will be down for 24 hours.

  • DavidMcleish11
    David Mcleish (@DavidMcleish11) reported from Wilmslow, England

    @virginmedia I want to speak to someone about what the charges are. I’ve used your live chat but no one can tell me. Seems poor when I would stay with you but you don’t supply my new flat

  • KarlTwist
    Karl Twist (@KarlTwist) reported from Warrington, England

    @virginmedia No account info to login, no mobile sim card and poor broadband speeds. No ownership from anyone I’ve spoken to so far and no clearer if/when issues will be sorted. Where do I stand with cooling off period to cancel?

  • IamNickRoper
    Nick Roper (@IamNickRoper) reported from Stockport, England

    @virginmedia hey guys. My loyalty discount was due for renewal and was told to ring in when due now I’m being told different. Wtf?! Then to be told you don’t have a complaints team either. That’s some wedge of bullshit and appalling customer service! Come on now

  • forakin
    Akin Akíntáyọ̀ 🏳️‍🌈 #European (@forakin) reported from Manchester, England

    @virginmedia It appears my broadband and television service have been restored, I hope it remains stable from now on.

  • ggfeb62
    geoff george (@ggfeb62) reported from Oldham, England

    @BalvinderTV @virginmedia Wait for the price hike ..... Coming soon. I hope you get them to reduce your payment for no service ☹😖😤 Good luck👍🏾

  • JanineB66963873
    Janine Brennan (@JanineB66963873) reported from Salford, England

    @virginmedia down again, line fault since Nov. Internet cuts off between 12/1am every night! Was told it was line check, this morning told I need all new equipment, £151 bills aren't acceptable for this service. I don't want new equipment months on, I'm cancelling.

  • WesBooth
    Wes Booth (@WesBooth) reported from Cheadle Hulme, England

    @virginmedia We're not prepared to spend hours on webchat we've wasted enough time this week on the phone and webchat and the tv service is still not working! Awful customer service and we are paying £££££ for a service we can't get!!!

  • Conuggy
    Christine C (@Conuggy) reported from Manchester, England

    @virginmedia trouble with internet every other day now for weeks.. unable to work from home boss not happy PLEASE HELP

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bigH121
    Haroon Ramzan (@bigH121) reported

    @virginmedia Christmas coming early don't make me laugh... Christmas won't come at all if virgin media have anything to do with it... the most shocking service I have ever received... be warned don't buy any services from virgin media

  • CraigPT82
    Craig (@CraigPT82) reported

    @virginmedia All I seem to hear is sorry! It just doesn't mean anything anymore. Just fix the broadband. Absolute joke of a service. Nobody should upgrade to a gig with you. Going to be at least 4 days before an engineer comes.

  • PhatSuppliUK
    PhatSuppliUK (@PhatSuppliUK) reported

    @virginmedia @virginhelp Many times, told many times they will fix it. Months on no help, bad internet / no internet It's shocking how little you care about people who have been with you for years This needs fixing, you are costing us for a service we are not getting

  • ilImheg
    ‎ً (@ilImheg) reported

    @virginmedia The website told me that it is checking my connection right now and they’re going to check over 24 hours and if not they’re going to send an engineer out if they don’t discover any problems I believe it said!

  • Cazza007
    Cazza (@Cazza007) reported

    @virginmedia We've not had problems before and no more now than there was previously when it was working. Something is not right as wifi dropped 3 times in an hr. Only me on my pc. No one else using it at time.

  • oceanicestorm
    ✌️ (@oceanicestorm) reported

    @virginmedia As I said, the booster is not working. It has no power to it. So I have no internet upstairs as your hub somehow doesn’t reach that far. So I can’t work. You can’t send me a new one as you have none apparently. But I still have to pay for internet even though I’m not getting it.

  • oceanicestorm
    ✌️ (@oceanicestorm) reported

    @virginmedia But they’ve already done that and it is broken. So why do they need to do it for a fourth time?

  • oceanicestorm
    ✌️ (@oceanicestorm) reported

    @virginmedia Eh? You think after being on the phone to you guys for almost 2.5 hours and being hung up on twice, I’m gonna call again? No. I’ll wait for my complaint to be dealt with and then cancel my contract with you.

  • FsR0Y
    ROY (@FsR0Y) reported

    @virginmedia I live in the area LU4 8AG. On the service it says there’s no issue. I had issue for 10-20 minutes after it got fixed. However small issues like this frequently occurs weekly. It could be a problem of range. I’d like to get a booster if it’s possible.

  • spanners6
    Anna rice (@spanners6) reported

    @virginmedia The phone is only 1 month old as she replaced with a new phone thinking it was the phone that was the issue.