Virgin Media Outage Report in Swinton, Manchester, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Swinton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Swinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Swinton, Manchester, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Wilmslow, Bury, Bolton, Oldham, Warrington, Wigan, Salford, Rochdale, Altrincham, Sale and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Stockport |
Wi-fi | |
| Manchester |
Total Blackout | |
| Manchester |
Internet | |
| Wilmslow |
Internet | |
| Manchester |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Swinton, England
Latest outage, problems and issue reports in Swinton and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Had to wait on phone for 1 hour tonight to get the rudest support ever, I had to hang up on her, seriously garbage hub 3 for gaming, I need to quit @virginmedia get an internet that supports console gaming, unlike this crap.👎👎
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Mark Robinson
(@markfrobi) reported
from
Atherton, England
@virginmedia your customer service is abysmal. I am fed up of chatting to a robot or someone in india repeatedly asking me the same questions and getting absolutely nowhere. 3 engineer visits, many phonecalls, online chats (some not even answered) and still got nowhere.
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Jenny Whitham
(@Jenny_Whitham) reported
from
Manchester, England
I’m stressed, I’m tired and about to have an operation. @virginmedia are pushing me over the edge with their appalling customer service and general money grabbing disgusting ways. I made my complaint over a week ago, now you’re just ***************.
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Gail (GiGi) Frampton
(@CarlitosGirl) reported
from
Oldham, England
@virginmedia It's pretty much a long story so would be better to talk. New customer on the pay nothing for 3 months deal. My dad was taken seriously ill and given a month to live. I asked to cancel in cooling off period. Emailed, tried to call. Spoke to Rashid the guy on my doorstep. Nothing.
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Craig Williams
(@craigawilliams) reported
from
Sale, England
@NuclearJelly @BeccaLock2 @virginmedia @SkyUK In the interest of balance. Been with them for about 15 years and never had an issue
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia 6pm is what you always seem to say, it’s lazy customer service and not very helpful at all to your current customers.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Absolute lag every game every night, and it's getting worse, I tried to explain to the support lady on my PC I get 350mbps on my console I get 600mbps something not right there, it took me 1 hour to get through to support on the phone and I'm not being spoken to like that!!!
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Tim Coulman
(@heytc1964) reported
from
Rochdale, England
@virginmedia I’ve registered my issues via the complaints facility online and will need a call at some point to discuss and resolve them
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Denis Cudahy
(@cudda69) reported
from
Horwich, England
@virginmedia absolute joke cancelled my contract beginning August because of issues ever since its been installed, looked at at my bill I'm still being charged, all equipment in a box so it's not used you have signed me up again for 12 month WTF #jokers
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Victoria. 🐝
(@baabaa89) reported
from
Bolton, England
@virginmedia appalled at the service I’m currently receiving from your customer service rep on the phone. If she calls me “m’am” one more time, I might cry. Her attitude stinks.
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Alec Parkin
(@Eurovisioned) reported
from
Manchester, England
Two months to respond to my complaint @virginmedia. Two whole months. Still no resolution. Shameful.
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Wired, wireless, modem, mode, ports open, dmz, upnp, open nat, every thing right, but the router he support said last night the router might be incompatible and that isn't a good sign.
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James Read
(@JamesRead78) reported
from
Wigan, England
@virginmedia need to chat with someone about lowering my bill £100 per month is getting ridiculous! Tried using the chat function on the app but it's not working
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia @NorthernOaf Feel free to look in to my non-existent service.
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Shaun
(@shaunbentley) reported
from
Manchester, England
@virginmedia No clue. Tried escalating a complaint with you about 30 times over the past 2 years and you keep ignoring me.
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Carolyn Hudson
(@crhudson10) reported
from
Horwich, England
@virginmedia Non-existent customer service; line cuts off every time we call, emailed 9 days ago & still no response & bill has increased to £167 pm for fewer services! Wouldn’t mind but I only watch Netflix! 😱
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia I need to quit now this is taking the pi$$, I'm not interested in your fast speeds anymore, not going to phone your support and wait for an hour to be told you don't support Xbox or any console when that is what you should be about "BROADBAND PROVIDER" it's in the title...
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John B (+)
(@John_B58) reported
from
Warrington, England
@virginmedia My service hasn’t been down for days, it’s concerning that you don’t know that and so hardly surprising you can’t say when it’ll be back!
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Shaun
(@shaunbentley) reported
from
Atherton, England
@virginmedia I’ve just asked for all calls relating to my complaint over the past two years. You said no. So now I do a complaint against you with ico. I believe you will get a fine. Sorry.
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Darren Thomas
(@DagsJT) reported
from
Warrington, England
@SkyHelpTeam I’m on Facebook Messenger and three times I appear to have been passed around to another agent, three time’s being asked to provide my name and info. Then get told someone will be with me. This is really poor customer service. Come back @virginmedia, all is forgiven.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pobsport Racing
(@PobsportRacing) reported
@virginmedia I'll be requiring a refund for the time without service, how do I go about this
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Melanie Grindrod
(@buttercupmelsie) reported
@virginmedia Terrible pixelated signal on ITV3 & ITV4. TW11 area. Have tried the usual… router reboot, factory reset on V-box. Trying to watch The Krays FFS!
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Phil Jacks
(@100Phish) reported
@virginmedia my internet is down. How long will it be down for this time?
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Chris Averill
(@wearelondon) reported
@virginmedia I’m having a shocking experience as a new customer. Ordered 24th Jan, install date 20th Feb then pushed to end of May! Called support many times and got a text to say install could be bought forward 23rd March, got a new txt this morning saying it could not. WTF
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Kai Tutton
(@TuttonKai) reported
@DavetheCareBear @virginmedia What do you play Dave? How absolutely crap from @virginmedia
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Yongyao Yan
(@yanyy99) reported
@virginmedia I made a moving home request for the broadband service recently. However, Virgin Media created a new 18 months contract without my consent. Even worse, they didn't offer me 18 months welcome offer discount with the new contract as it should be.
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Willow Grace Business Solutions
(@RYOnlinesupport) reported
@virginmedia is it standard practice to undertake roadworks without informing residents, blocking driveways, digging up people's property and threatening to damage people's cars if they don't move them? Can you explain your employees behaviours in Lyneham Wiltshire?
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Carl Robertson
(@ciacIMAGES) reported
@virginmedia Hi Kath, it says it’s sorted and to reboot, which I’ve done and it’s still not working properly, no reception upstairs when it’s been perfect in the past and just seems intermittent, I’m going to reboot it again now.
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Ricardo McArdo 🖤🤍
(@RicardoMc180) reported
@virginmedia I check that thing daily but it never says there is any issues. My WiFi cuts out regularly, try working from home effectively with that. Have no fear, I make sure everyone knows it is rubbish Virgin broadband and most are in agreement that your coverage is shoddy.
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Millwardt
(@Millwardt2) reported
@virginmedia having problems with an install I’ve booked for Big Bundle with Emergency Backup line due to having a disabled person in the house. Online said £0 setup £0 installation but 1st bill has £30 charge. I’m assuming it’s for the backup line but your staff seem confused!