Virgin Media Outage Report in Prestwich, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prestwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Prestwich, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Oldham, Manchester, Bolton, Bury, Stockport, Rossendale District, Salford, Rochdale, Westhoughton, Warrington, Sale and Altrincham.
| City | Problem Type | Report Time |
|---|---|---|
 Oldham |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
Wi-fi | |
| Manchester |
Phone | |
| Bolton |
Wi-fi | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prestwich, England
Latest outage, problems and issue reports in Prestwich and nearby locations:
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia I seem to be the first one to report them, still saying intermittent problems in my area. Can't get to speak to anyone on phone, I rely on the Internet.
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia And our Internet is down again this morning! So because its intermittent we don't get compensation, tried to call, can't get through (have to do it on mobile, our 'landline' is now internet reliant!)
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Carol Rowles
(@CallyRaven) reported
from
Westhoughton, England
@virginmedia 3 times in 3 weeks we are without internet! We are paying for a service we are not able to use! Are we going to be compensated for this?
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Barry Slater
(@barrys59) reported
from
Barton upon Irwell, England
@virginmedia still no service M27. 4th hour! Rubbish!
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Simon Manning 🇪🇺 - SiManM20@mstdn.uk
(@SiManM20) reported
from
Manchester, England
@virginmedia are you down again in M20? Hub flashing red again.
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Sam
(@Samuel_J_Mc) reported
from
Timperley, England
@virginmedia customer service is so ****. They just transfer you round to different departments
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Liam 🐀
(@Scarlet0Pimp) reported
from
Stockport, England
@virginmedia hello, can you please fix the broadband in the sk11 8aa area once and for all. It was down yesterday afternoon, just gone down today and down last week. Clearly there is some Faulty hardware that needs replacing. How can people work from home with broadband like this
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia Not as yet. Just that my postcode seems to be affected when checking service status
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Daniel McDermott
(@dantheman8t5) reported
from
Dukinfield, England
@virginmedia any idea when the outage will be sorted? I have work to do today
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Fings outage analysis of #virginmediadown is 20.7% of subscribers are being affected @virginmedia #VirginMediaoutage #virginmedia @outagedetect
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Bradley Smith
(@OldhamBradd) reported
from
Oldham, England
Not another outage? #virginmediadown #VirginMediaoutage @virginmedia
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Tony Jacobs
(@tonyj01) reported
from
Manchester, England
@virginmedia seems to be down nationally. 1: tell us status 2: tell us when back on
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David
(@Aldehulme) reported
from
Oldham, England
@virginmedia I need to speak to somebody regarding a broadband problem without you running a check that will cut me off the internet. How do I get past this to speak to a person?
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Alec Holloway
(@HollowayAlec) reported
from
Stretford, England
@virginmedia is unbelievable that our Internet is so poor, trying to contact someone via phone on numerous occasions waiting for over 45 minutes to speak with someone. Still haven't been able to get through to anyone.
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Ray Morgan. NHS💙🇺🇦
(@Rayzor74) reported
from
Stockport, England
Good start to the day with @virginmedia informing me my monthly bill is increasing by £15/month and I have until the 17th of April to decide on my options. That is £180 annually. Having been firstly a Nynex customer and a Virgin customer since the takeover think it may be time
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Tiffers
(@Tiffers1973) reported
from
Ashton-under-Lyne, England
Wow @virginmedia your services have gone off thu no fault of mine yet I have to wait 6 days for you to fix your faulty equipment!! Cancellation pending due to total lack of customer service! I have been a customer since day one and never have I exp such a lack of cust care
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GLENN
(@gbmcfc) reported
from
Manchester, England
@virginmedia Well you find I'm cancelling my contract with yourselves, hope you go bust, your customer service team is a shambolic embarrasment. Loyalty works both ways.
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Weirdly even older fan
(@Karamonkey1) reported
from
Manchester, England
@virginmedia And the sum total of welcome texts I received during my 7 night stay in Jamaica was 189. I never moved from the same hotel. I often got 4-8 texts whilst sat at the same restaurant table or in my room. @virginmedia get your act together
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William Connolly
(@WCONNOLLY2512) reported
from
Manchester, England
@beverleyturner @virginmedia Virgin Media had gone ****. Poor broadband, crappie TV channels and half don't even work.
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Paul Regent
(@PaulRegent1) reported
from
Bolton, England
@virginmedia no internet available in Bolton - must be an outage as, although coverage is very poor, it isn’t usually this poor!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gillingham Gooner🏴
(@funtime10) reported
@virginmedia My entire Virgin Media service TV, broadband, and phone has been down since around 3:30pm today in Gillingham, Kent. When I try to log into your website or app, it doesn’t recognise my details, & can’t check service status updates. When will Services resume?
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Paul Kearney
(@PaulKea24336362) reported
@virginmedia Whole service a shambles! No investment in your networks! I’ll try again but the bot takes you in circles! Some would say deliberately! Virgin media should be ashamed of how they treat their customers and the woeful services provided or not as the case maybe!
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Mark Allenby
(@Skiddy140) reported
@virginmedia If I call you! That’s the reason for my X message. You can’t get through because of your inept customer service. I will be cancelling so thank you T least for that but I doubt if I get through. Virgin Media customer service are a laughing stock!
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marc citron
(@marccit1962) reported
@virginmedia I have tried 3 times to call virgin media about a faulty TV box. It is impossible to actually speak to someone. They ask to send me a text, I give them my mobile and then they say it cannot be done and hang up. Disgusting customer service.
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ant donald
(@ant_donald) reported
@virginmedia @patriciacobian @LutzSchueler For 2+ years we’ve endured Virgin Media’s appalling, incompetent service. As a “goodwill gesture” you added Disney+, which we never asked for or used - then charged us for it. We cancelled all services, yet are still being billed.
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Paul Doe
(@PaulDoe73877632) reported
@virginmedia I just need an engineer to visit and sort out the landline phone which has never worked since switching to virgin media, it's my dad's account he's 90 and has medical issues so a phone is vital, he can't use a mobile phone. Trying to speak to someone is impossible.
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Colin Todd
(@CTodd_ALBAParty) reported
@virginmedia The problem is with Virgin Media - you carried out work 2 days ago in Falkirk and the internet and Tv were off for hours - Today, without scheduled work, it's been down again for hours - this isn't a reliable service.
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Mr Ree
(@Mist_Ree) reported
After 24 years with Virgin Media @virginmedia their tier 2 ‘customer relations’ team made little effort with wanting to retain my business...oh well @skytv , @bt_uk please get in contact with your best broadband and tv packages. Need new services by 4th July #virginmedia
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Colin Todd
(@CTodd_ALBAParty) reported
@virginmedia Falkirk and Virgin Media down for the second time this week- no warning, no explanation, and no repairs
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Debbie 💜 🦋🦉
(@DeborahTaylor3) reported
@virginmedia Finally after 25 minutes, complaint raised and closed and passed to someone who finally gave me the information required. Information that should've been sent via email or postal mail. You seriously need a designated customer service contact number like Sky, BT, Plusnet, EE