Virgin Media Outage Report in Prestwich, Borough of Bury, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prestwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Prestwich, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rossendale District, Bury, Warrington, Oldham, Salford, Rochdale, Stockport, Altrincham, Sale and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Internet | |
| Bolton |
Internet | |
| Manchester |
Internet | |
| Manchester |
Total Blackout | |
| Manchester |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Prestwich, England
Latest outage, problems and issue reports in Prestwich and nearby locations:
-
Blast Tundra
(@blast_tundra) reported
from
Cheadle Hulme, England
@SonosSupport Built a guest network for my Ring system but the Sonos is on the main network with all of the phones, laptops etc. Nothing has changed in terms of security etc - I'm not convinced that my Virgin Media equipment is not at fault, but literally everything else in the house is fine!
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Nope. I have username already selected to my email address, password filled in on both fields, security question drop down selected and answer given in the field, and date of birth drop downs all selected. There’s nothing else I can select or that hadn’t been filled in now.
-
Darren Thomas
(@DagsJT) reported
from
Warrington, England
@virginmedia Adding a character and then removing that character worked. By pasting the password in, it wasn’t accepting the password regardless. It needed a character to be manually added. I’ve never seen that before on any password fields on any other site, seems like an API issue maybe.
-
PAB the Grouch
(@PAB190968) reported
from
Manchester, England
@DebbyLewinton1 @virginmedia Same here in North Manchester. Been intermittent since 5 December, fix tomorrow apparently. Of course they don’t communicate directly to you, only found that out by ringing them. Had enough, moving to Sky in new year.
-
David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia The other services work fine. I have no issues with connectivity other than when streaming on demand shows/movies. The only assistance I need is for you to sort your streaming service.
-
Lisa Patel
(@Lisa_P117) reported
from
Horwich, England
@virginmedia starting to get sick of the rubbish service... first off my internet and now for the last week my TV doesn’t connect!
-
Ian Wolstenhulme
(@WolstenhulmeIan) reported
from
Saddleworth, England
@WildDarren @virginmedia @WildDarren I am sensing some issue with @virginmedia #Christmas
-
kim🐝
(@kimnsib) reported
from
Bolton, England
@virginmedia Doubt it, youve had £900+ a year for 11 years off me, il do without first, not being insulted again. Loyalty means nothing to @virginmedia im one unhappy customer right now 😡
-
David Figgins 🌱🌎💚
(@davidfiggins) reported
from
Bolton, England
@virginmedia I start watching movies on the sky store, then around 20-30 minutes in its says there's a connection issue and disconnects completely, not allowing me to get back on. It comes back on about 5 minutes later.
-
sharron
(@shazmall) reported
from
Stockport, England
@virginmedia we have been on hold on the telephone for 15 minutes now, customer care is outrageous @richardbranson
-
sharron
(@shazmall) reported
from
Stockport, England
@virginmedia We have just been told our box is broken and getting a replacement on Monday
-
John Farrar
(@Johnnyfstoke) reported
from
Cheadle Hulme, England
@coachcarter1977 @virginmedia @SkyUK Ohh they are shite if you need to talk to anyone for sure . I'm just lucky with the service.
-
Tracey Read
(@teejread) reported
from
Bury, England
@virginmedia Terrible broadband at the moment, streaming Premier League on Amazon Prime. #bufferring #disapointed
-
Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
And once again @virginmedia you have shown why your customer service absolutely sucks. 2020, I’m going back to Sky
-
Gordon Turner
(@gordonturner71) reported
from
Warrington, England
@virginmedia Your customer service is shit and thankyou for destroying my driveway, Iam sorry I took out my broadband with you now. Cant wait till it finishes.
-
toewad1
(@toewad1) reported
from
Salford, England
@virginmedia @JBarksfield They understand your frustration, you phone the "support" after they have run out of their limited ideas they pretend they can't hear you on the phone when you hear hello, hello, prepare to be hung up on, trash, trash.
-
DarrenFS 🏳️🌈
(@DazFS) reported
from
Salford, England
@virginmedia Hi. I tried rebooting the router but without any luck. It’s the only device I’m having an issue with. It should connect when I press the WPS button on the router but it’s not connecting and timing out.
-
Samuel Cook
(@Sam_Cook_1986) reported
from
Warrington, England
@virginmedia disappointed to say the least. Customer for 5 years, out of contract, bill is £120 a month, Phone up to renew and negotiate, no offers. Despite Amazon being a new competitor for sports and the mobile experience being infinitely better with them. Package cancelled.
-
Careen 'Cici' Smith
(@cicismith81) reported
from
Manchester, England
@ViktheViking1 @virginmedia Been annoying all day then it went off. Been restarting for the past-hour on hold to cust service no ones picking up. It’s working NOW 😡😡😡
-
Andrew Taylor
(@Andy_P_Taylor) reported
from
Salford, England
Having an absolute nightmare ordering a phone from @virginmedia ! No record of complaint logged, prices keep changing, order placed online last night and now no record of it! Shouldn’t be this hard to get a phone!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachel Gray
(@RachelG03095625) reported
@virginmedia I am trying to contact disconnections, the message says you will be in a queue for an hour, this is disgusting. The price of my package has increased, you can’t get through to discuss. Service is absolutely appalling and they blame covid!! Do I just cancel my DD!!
-
Matt Flynn
(@decibel42) reported
@virginmedia @shizzasav1979 Do any of your deals include customer service?
-
Gerry Timoney
(@TimoneyGerry) reported
@virginmedia Guess what ? No response - count down begins @virginmedia
-
Nosey Parker
(@NoseyPa13409488) reported
@VirginMediaNews having trouble terminating my service from Virgin Media. Why is ther not this opywhen you log in to your account?
-
Edward
(@Edward90296498) reported
@virginmedia could do with some help after over a year of poor broadband and TV quality, it'***** a new low of 7.4 now on download..not 74 ...7 point 4..you have tried more times than Donald has to win the presidency to fix it but you still won't refund my charges..
-
Pete Bottomley
(@chilipeteb) reported
@gstevenssmith @virginmedia I’m moving to Hull which Vodafone doesn’t cover so I was only trying to cancel my broadband. Took me the best part of a day as you can only do by calling and their system terminates your call if busy. Eventually got one email and one letter with 3 termination dates!!!!!
-
CCDrum
(@drum_cc) reported
@virginmedia I've been having ping and latency issues for well over a week now. Service status says everything is fine, done a hard reset of the hub, spoken to Customer Service more times than I would like, especially when it takes you over an hour to answer the phone. What now?
-
Stewart Lewis
(@StewartLewis2) reported
@virginmedia Thanks. Yesterday's problem not your fault: the cable runs under neighbour's land & one of them objected, meaning I had to get their written permission. I now have it, and want to get it to you asap. No-one's called since the tweet
-
Tyler Oliver
(@oliverit) reported
@KrenSve1 @virginmedia Another outage in SE8 that @virginmedia fails to get to the root cause of. Daily occurrence this week in the morning and evening.
-
David Hine
(@HineDavid) reported
@virginmedia 6 days have passed and I am now in a situation where no one will even reply. An engineer called and was unable to the hub. A replacement hub was posted but there were no cables! No one at Virgin will even attempt to fix the problem. So I need to fine another supplier.