Virgin Media Outage Report in Prestwich, Borough of Bury, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Prestwich, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Prestwich and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Prestwich, Borough of Bury, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Bolton, Rochdale, Ashton-under-Lyne, Stockport, Bacup, Rossendale District, Warrington, Altrincham, Oldham, Cheadle, Leigh, Sale, Bury and Salford.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Bolton |
Wi-fi | |
| Manchester |
Internet | |
| Rochdale |
TV | |
| Manchester |
Internet | |
| Manchester |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Prestwich, England
Latest outage, problems and issue reports in Prestwich and nearby locations:
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Oh! Virgin Media have said I can't cancel their shite broadband unless I pay £180 oh lordy what would you do! Don't live up to your name stick it up your arse @Virgin
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
@virginmedia We have and it resent a signal to our box however we now have very intermittent service.
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Alec
(@AlecParkAve) reported
from
Stockport, England
@virginmedia are an absolute disgrace 😂 broadband was down for an entire month and they're offering £5 credit to compensate
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REDney
(@REDney) reported
from
Bolton, England
@virginmedia can you help... we have bought #GodzillaKingOfTheMonsters and it keeps stopping saying Failure to connect to VM service... very frustrating...
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DarrenFS 🏳️🌈
(@DazFS) reported
from
Manchester, England
@virginmedia trying to contact you on the app but keeps closing down saying the you’ll reopen at 7am.
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I am having recurring issues again sending emails through your outgoing mail server. This happened a few weeks ago I was informed it was all sorted. Why am I paying for an atrocious non existent service. Appalling.
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Nath
(@nathanrigby__96) reported
from
Tyldesley, England
@virginmedia There is no faults in the area and we have spoke you us on the phone and there is no problem apart from the shit service
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Can I quit without you ripping me off, you crappyarse company, oh and you are crap, crap crap, support are thick as shi* so fu** you @Virgin
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Nothing really. Usually it my phone or my wife’s phone but never your equipment. The same issue happened a few weeks ago and we were told it was a local fault and they were fixing it. Which it did get fixed but yet again it’s not working now.
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👻 OggyGhost 👻
(@OggyGhost) reported
from
Stockport, England
@virginmedia hi I’m trying to put TV Remote app on my sons iPad which is running iOS 12.4 & the app just won’t let me sign in what so ever or even load up can you help
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Still no joy. Customer service seem to bring to actually grasp the problem. I’ve had enough of VM I just want to leave now
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David Bryden
(@Daveyb1974) reported
from
Urmston, England
@virginmedia Tried all the tests and stated there is no issue. Still only getting 50-70mbps
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Nate Lloyd
(@natelloydfirth) reported
from
Manchester, England
Nearly two weeks without the wifi working keep changing the dates for it to get fixed. Absolute shocking service @virginmedia
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia Been on the phone for 50 minutes now and keep getting passed back and forth to different departments then she cut me off again. I am not getting the service I pay for. Fix this now or I’m leaving. I also want to complain about your appalling customer service
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Calvin Williams
(@CalvinBWFC1984) reported
from
Leigh, England
Constant problems with WiFi connection, series links not recording, still stuck on an awful box due to unfulfilled orders!!! Can’t wait to get rid of the awful service @virginmedia provide!!
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Shaunna
(@tiny_mischief) reported
from
Tyldesley, England
Any issues in M29 area @virginmedia as per usual, the internet is down.
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Maurice Dickson 🇬🇧
(@ulstershaker) reported
from
Bury, England
@virginmedia down in parts of Bury yet again!
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toewad1
(@toewad1) reported
from
Salford, England
@virginmedia Just been on to your so-called support, he ran out of ideas so he pretended he couldn't hear me, obviously, if he didn't he would have called me back, I need to cancel this garbage.
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Raymond Mailey
(@raymondmailey) reported
from
Sale, England
@virginmedia I have tried your web chat still waiting for a response after 50 minutes and counting. Absolutely appalling customer service
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Jane
(@j_roddy) reported
from
Urmston, England
@virginmedia My services at the moment are appalling! We haven’t got any internet connection, disgusting service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mairead C🥰
(@Caitlin90052012) reported
@virginmedia Thanks I’ll do that. Also I’ve been trying to log into my account now since install date and the verification link never arrives in my email. I’ve asked already and the guy said it’s a known problem with hotmail accounts but when will this be fixed so I can access it?
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Michael Barlow
(@real_mwb) reported
@virginmedia 7/2/22. By phone. She emailed confirmation. No one ever gets back to her. She rings, she is passed from dept to dept and put on hold till she gives up. She is approaching 80. Your customer service is not geared up for people like her.
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Steve
(@stevehalluk) reported
@virginmedia absolutely *************** Virgin. Broadband been terrible all day. Try to ring up and all it says is it's not been possible to connect your call
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Rich
(@suprich1) reported
@virginmedia Yes I've complained and received an inadequate response. Account page. Useless No sky sports 4k at the end of my contract, I'm leaving for sky. Been a customer for 20 years but loyalty counts for nothing.
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unzi Ahmed
(@AhmedIznu) reported
@virginmedia I did it is saying no problem but there is no wifi and it’s been four weeks
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KatherineLondon
(@DandyKatherine) reported
@virginmedia I keep being told there are issues affecting my area and they’re being fixed - since April. My next door neighbour is with VM and has no issues. I just want an engineer to visit, after 4 months it’s reasonable to ask.
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SR
(@SR55766936) reported
@virginmedia That’s the very issue I’m trying to rectify. The address VM have used does not exist on the Royal Mail database….and the one VM have used on my contract simply does not exist (on the Royal Mail database, or anywhere else it seems, except VM’s)
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swingate79
(@swingate79) reported
@virginmedia Yet another let-down. 4th time that a new cable install has been rescheduled. Yet again have heard nothing from you despite being told on text that “one of our agents will be in contact shortly”. Customer since May and still not receiving the service I’m paying for.
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bill osmond
(@billosmond) reported
@virginmedia I have no idea. The online status says there is no problem in the area. When I called today they said there was a problem in the area. No consistency, no coordination, no improvement. The service is getting worse
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Angela
(@Angela50311964) reported
@virginmedia How is it that i called technical support on the 0345 number and charged £27 as a 0845 number when i called it on the 0345 number i actually have saved on my phone contacts?