Virgin Media Outage Report in Pinxton, Derbyshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pinxton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pinxton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pinxton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Chesterfield, Mansfield, Nottingham, Derby, Ilkeston, Sutton in Ashfield and Kirkby in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Chesterfield |
Internet | |
| Mansfield |
TV | |
| Mansfield |
||
| Nottingham |
||
| Nottingham |
TV | |
| Nottingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pinxton, England
Latest outage, problems and issue reports in Pinxton and nearby locations:
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Diana Brown
(@dibr150201) reported
from
Ravenshead, England
@virginmedia I will try but why do you think I am on twitter gave up on 150 after35 minutes and no reply from chat room. There doesn’t appear to be a customer service.
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Phillip Robottom
(@PhilRobottom) reported
from
Blidworth, England
@virginmedia When you’ve been on hold since 7.42pm then you get cut off after 1hr 3mins of waiting. Awful Awful Awful. This is only the fifth attempt to correct a long term existing customer. As per awful advertisements on TV shall we try and disguise ourselves as new customers!
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia About loosing connection all the time, and about the bill, 2 different answers, used to be a good customer service, after 10 years with, I'm really thinking of leaving you.
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Kerri Pearch
(@ladymuck1978) reported
from
Derbyshire, England
@_BrettJames @virginmedia I’m leaving Sky so I’ll get in touch with BT. Had the worst experiences with Virgin, especially on the phone. Over an hour every call to sort stuff #poorcustomerservice
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Andy Yates.
(@Andyy680) reported
from
Mansfield Woodhouse, England
@kevin0u @ASK_des @GMB @LBC I'd love to but here in the east kids I can't get it on the DAB radio and they aren't on the @virginmedia network.
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@virginmedia your customer service has no idea how to handle a call, calling 2 times, 2 different answers, shame
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Mark Simms
(@marksimms3) reported
from
Selston, England
Wow... I honestly thought @virginmedia we’re the worst for customer service but seems like they’ve got serious competition from @ArrowXL_Help and @BandQ - both want to test your commitment to holding for an answer at least 20mins each
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia so the password reset function on the website is down. Decide to call you but “we are busy and can’t take your call. Ring back after 8am tomorrow” want to introduce my daughter who has just bought a house but thinking of going elsewhere myself
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia No faults. Other channels fine. Just sky sports quality is terrible
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Richard Weedon
(@richweedon77) reported
from
Derbyshire, England
@virginmedia what is going on with your service in DE3. Rubbish service all last week and when we phoned told not enough people in the area had complained. Now no internet this evening. This is getting beyond a joke
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Mark Simms
(@marksimms3) reported
from
Selston, England
@bandq_help big shout out to Robert Reilly in your customer services Centre .. helpful, friendly, efficient. has done exactly what he said he would to resolve my issue and then called me to confirm! Credit to you @BandQ @bandq_help @virginmedia should hire Robert .. he’s good ..
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Paul E
(@jedimaster1982) reported
from
Derbyshire, England
Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I only have 4g on my phone which I'm having to use. Not good for work from home. Two days down now. 10 years I've been a customer. I'll be looking at other options tomorrow
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia guys I'm trying to stay calm but your poor service and none communication is worrying me now. No loyalty to a long loyal customer.
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Andy Greatbatch
(@Baltimorebound1) reported
from
Derbyshire, England
@virginmedia 45 mins so far being passed around different teams to get some resolution to a complaint raised 2 weeks ago, with no response!! Currently on hold again because you can never get through to speak to someone without a 15-20 min wait!! And a 30 quid increase in my bill!
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Dave Maran
(@DaveMaran) reported
from
Brinsley, England
@virginmedia intermittent internet connection and speed for the past 3 days. Support just tell you to restart or reset hub then hang up! This is getting ridiculous. 70mb at moment when it works, even thought I should get 350+.
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Martyn Bowler 🇪🇺 #FBPE
(@MartynBowler) reported
from
Mansfield Woodhouse, England
@virginmedia I want to introduce my daughter who has bought a house. £29 a month for tv, broadband & talk weekend. Website is down to reset my password for the referral and the offer ends at midnight.
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falafel&taters
(@falafeltaters) reported
from
Derbyshire, England
@charrcelia @virginmedia Exactly the same problem here, bad service but more increase in billing
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Karl shaw
(@KMShaw75) reported
from
Derbyshire, England
@virginmedia I need someone to speak to me asap. I've tried and tried to call to resolve the issue but nothing is happening and even when I called to leave after being on hold the lady put the phone down after 10 seconds. Seriously not happy
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Jon
(@jonrileynffc) reported
from
Selston, England
@virginmedia the picture quality on my sky sports is awful. Can barely make out who the players are 😕
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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walter joseph kovacs
(@normski2000) reported
@virginmedia I have hub 5 but had nothing but problems with it constantly cutting out, then worked great for 4 weeks and now the WiFi is worse than it has ever been. I can't connect unless right next to the hub, so WiFi cameras laptops phone and heating don't work. Please help
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Priyabrata Basu
(@BasuPriyabrata) reported
@virginmedia I placed an order online for a new fibre broadband on 23rd May and engineer visit was scheduled for 6th June. But I haven't received any communication since then. Upon checking today with your support team I came to know they don't have any order from me. Ridiculous!
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Murphy
(@MurphyOfMercia) reported
@virginmedia They've advised everything your website does and it hasn't resolved the issue.
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Baller Brannagan
(@heyit5sam) reported
@virginmedia You need to get this account shut down. People will be conned, someone pretending to be you and asking for full addresses and full card details
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Griffoli
(@leealtea) reported
@virginmedia Problem was on the virgin end of things . Spent another 1hr on the phone to virgin . Not received any confirmation email again .
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A13AEX
(@a13aex) reported
@virginmedia i have been promised call backs for a over 3 weeks with no joy and after near an hours wait twice , your rude employees hang up the phone on my how inconsiderate!!
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Chanders
(@chanderson76) reported
from
Stevenage District, England
@virginmedia 46 minutes on chat going round in circles…..any chance of some customer service?
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Vicky Casilli
(@keironkaiden) reported
@virginmedia shocking service again 2hrs on hold to have the phone disconnected, getting ridiculous.
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usama rahim
(@usama_rahim) reported
@VirginMediaCorp @BT @SkyBroadband Hi worse ever customer service from virgin media broadband waiting for hours fir reply for my inquiry and getting no where I been waiting on there WhatsApp account but no luck
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Lee
(@Maccer1982) reported
@virginmedia what shocking customer service I have experienced this afternoon!! Send me an email saying that my contract will be ending and doubling in price. Spend over an hour trying to get through, speak to the ‘leaving team’ and get offered a deal to stay, he says call back