Virgin Media Outage Report in North Acton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near North Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Hampstead, Leyton, Enfield Town, Bushey, Radlett, London, Tower Hamlets, Kensington, Watford, Hackney, Lewisham, Bermondsey, Uxbridge, Edmonton and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Total Blackout | |
| Leyton |
Internet | |
| Enfield Town |
Internet | |
| Bushey |
||
| Radlett |
Wi-fi | |
| Radlett |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
-
James Guiness
(@james1980uk) reported
from
Tottenham, England
@virginmedia since you sent me your new hub my broadband has been awful constantly going down and losing signal
-
William
(@wpcastile) reported
from
Paddington, England
@jexxicamunro @virginmedia OMG this is so bad, especially when working from home in a lockdown!
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@55DGW @virginmedia They are the worst I've ever had the displeasure of dealing with! #VirginMedia 💩
-
craig crawford
(@craiginmotion) reported
from
Kensington, England
@virginmedia And how am I to do that with no service? It took 3 technicians to figure out my modem had to be “pin reset” and another to rename it properly. Thats 1 hr of my life gone. So glad @CommunityFibre has arrived near me.
-
Max
(@maxbhill) reported
from
Croydon, England
@virginmedia total service failure 47 on hold to be told can't get an engineer until Thursday then they cut me off - no phone back and the know I am in the medically vulnerable
-
Lucy Williams
(@_leftielucy) reported
from
Camden Town, England
@DumbassMiliband @virginmedia Literally soo bad this week 😭😭
-
Lisa Ward
(@LisaWardComms) reported
from
Kingston upon Thames, England
1/2 Absolutely disgraceful service from @virginmedia - we’ve been trying to cancel your service since the middle of October and have been repeatedly cut off when being transferred to the cancellation team. In the end we had no choice but to cancel our DD.
-
Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I have twice tried to speak to people this week re the poor broadband speeds whilst being left on hold for over an hour the first time and 30 mins the 2nd time. Can someone contact me so I can end my contract as your service is terrible
-
ジェイ (Jay D)
(@ChaosInCalm) reported
from
Merton, England
@virginmedia just had engineers out for noisy line. Was apparently working... They've left, Now the line is dead. HELP!
-
Hari Patel
(@harispurs82) reported
from
Tottenham, England
@virginmedia I got a call from the sales team a month ago I accept the deal they offered me but I was in a rush. Can someone call me to sort that deal out I called your customer service team but they said I would get a call back 1 month later I’m still waiting
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@virginmedia I've been on hold for 45minutes and still going after being cut off the first time after 30minutes. You don't give a ****, this is all PR!
-
Stacey Karlsson
(@StaceyRebekka) reported
from
London, England
@virginmedia The engineer didn’t turn up today. I’ve been on hold for hours and still have no services. Please can someone help us?
-
chrisoregan
(@chrisoregan) reported
from
Bromley, England
@ricgdavies @virginmedia Damn :( 1,100 down, 55 up will be here next Wednesday
-
Mario Bucolo
(@mariobucolo) reported
from
London, England
@virginmedia continue to having problems on broadband se6 london. 1 hr waiting someone answer at the phone or on chat. I seriously think to cancel my contract
-
Mr Lorraine
(@MistaLorraine) reported
from
Kingston upon Thames, England
Why is @virginmedia sending a message that they are having trouble connecting me to the internet like I’m the problem ...
-
Jojo Nwokoye
(@Nwokojojo) reported
from
Wandsworth, England
@virginmedia It’s down again!!!! Me and the lads are two wins in on warzone and going for the 3peat! Surely this is a breach of contract, give me my money back!!!!
-
Chris M
(@ChrisdMRF) reported
from
Richmond, England
@virginmedia no TV signal, tried all tests etc no change. Web help just keeps going in circles
-
Camilla Audia
(@camillaudia) reported
from
Merton, England
@virginmedia can you help us out? Service has been BAD for the past month. 3 time calling call centres and NOBODY picks up. Engineer appointment booked but cancelled as ‘issue solved’. It keeps disconnecting devices throughout the day. We work from home. Help or go to BT?
-
Sam Ravenwolf Berry
(@Celticheart72) reported
from
Poplar, England
@virginmedia Still waiting for someone to contact me regarding my query after four days and 3 requests for help. Do you think this is acceptable customer service?
-
Joshua B
(@Joshbratt87) reported
from
Camden Town, England
@richardbranson can you explain to me why @virginmedia is so bad? The customer service is vile and so is the internet. Sort it out you tax dodging ****!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon (MMAandMe)
(@MMAandME) reported
@virginmedia I just phoned you, after 40mins on hold your member of staff said he couldnt help me so gave me a number to ring...turns out he just gave me the switchboard number again! Shameful behaviour. I have already phoned you about 25 times regarding it anyway!
-
Sally Campbell
(@SallyCampbells) reported
@virginmedia I literally spent over an hour on the phone today. Did all the tests before I called, then again on the phone, then fault team person said she could see that there was no problem with the router and nothing to do.
-
HARDEEP PADAM
(@padam_hardeep) reported
@virginmedia Yep it's got to the point where I have to cancel my contract. I need my broadband for my work and I'm always nervous with it disconnecting in the middle of meetings
-
HJA
(@Hayleyjaney1) reported
@virginmedia most disgusting service from you. I Gave 30 days notice for disconnection, never happened was told no record of it £51 charge, 2nd person said no problem will disconnect free of charge, 3rd person said no problem will disconnect £109! Still waiting!! #shambles
-
Clare 🏴💙
(@chilly_spurs) reported
Feel sorry for anyone who unknowingly upgrades (more like downgrades!) from a @virginmedia V6 box to TV360! Had it 18 months & it’s poor …… would use a stronger word but that would get me banned from here! #DontDoIt #NotUserFriendly #YearsBehindSkyQ
-
bethan simmonds 💙
(@Bethhaf) reported
@virginmedia - I can’t set up my new account with the details you’ve sent me and I can’t get through to anyone to rectify this. Can you help please
-
Amber Hartley
(@ahxrt) reported
@virginmedia please answer the phone, I’ve been waiting for ages to be seen to, also been waiting for a response on live chat for 35+ minutes? I need help!!
-
Drago
(@DragoSFMAA) reported
@ObeyJustified I know how you feel man virgin media are **** at times
-
Lloyd Brazier
(@Ljb9karah) reported
@virginmedia any reason why when I ring up to cancel your service due to price hikes you put the phone down?
-
Rio & Roma
(@RioRoma61502675) reported
@virginmedia how much longer will I need to wait until my broadband services starts working again? It's been nearly a day now and I am struggling to WFH now. I checked the status of the issue and it was aimed to be completed by 4:00 PM, now it's apparently 8:00 PM!