Virgin Media Outage Report in North Acton, Greater London, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near North Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Finchley, Paddington, Leyton, Wembley, Camden Town, Croydon, Hackney, Bushey, City of Westminster, Poplar, Walton-on-Thames, Ealing, Uxbridge and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Finchley |
Internet | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| Leyton |
Wi-fi | |
| Wembley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlieboy055 @virginmedia Yup they’re a disgrace . The worst ‘customer service ‘ I ever experienced .broadband and tv keeps failing in sw5 and they don’t care! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@superstaryas7 @virginmedia Exactly the same issue for me. Constant tv and broadband outages for weeks and zero ‘customer service’ from @virginmedia cowboys
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints . I just had a reply by email in broken English weeks later. The reply made no sense. Three weeks on the faults continue @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@robackroyd @virginmedia Trust me the call centre will never give you correct info . I say this as someone whose broadband and tv has cut out almost daily in last few weeks @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia My issue is that this happens all the time . It’s about the seventh fault in as many days . The tv and broadband both constantly go down , service is totally unreliable . So even if you ‘fix’ it, it will probably only work for a few hours @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia Same for me. They’re a disgrace . When you phone their offshore call centre , rude operatives try to tell you it’s a loose cable on your box. Tv and broadband outages daily for me for last few weeks in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@charlwadephoto @virginmedia Same problem for me in Sw5. Worse of all they could not care less
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@OoverMatic @virginmedia Same problem here in sw5. It never works , no explanation from the appalling rude customer service staff. Time to leave ! @ofcom
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Timothy Murphy
(@tjwmurphy) reported
from
Paddington, England
@virginmedia No error. It just fails to connect. The Tick actually appears in the Wi-fi settingswhich makes it seem that the @o2 advert will pop up (the final step before connecting) but it never does. I have restarted my phone several times.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia I have raised many complaints. Just received an email in broken English that made no sense . And, weeks on, the faints still continue! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@MAP_PM @virginmedia This is the norm. They never resolve any faults
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@iheartsnuggles @virginmedia Yes. It’s more often down than not
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@Chagrilled @virginmedia Never going to happen . You should go elsewhere like I am
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@virginmedia If you were sorry you’d fix the problems. They’ve gone on for weeks @ofcom
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marc foley ⚒
(@marcwhufc) reported
from
Barnet, England
@PaulGrayburn @30Sixteen @Coffers1981 @JayRudd4 @virginmedia I agree virgin broadband is better sky was ******* useless mate we got all sky sports and even bt sports with virgin and cheaper than sky and never had bt sports with sky 👍🏻
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@ariangarden @shep23 @virginmedia Mine constantly goes down in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@klester1982 @virginmedia Their ‘customer service’ people are a disgrace . Their service even worse . Constant outages of broadband and tv in sw5 @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@c1boon @emma_charlie_tc @ktstripe @AnneCross1 @virginmedia When I called them they blamed my issues on rats !!! Still without reliable tv and broadband 3 weeks later @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@RuthPetrie1 @virginmedia @Ofcom Thanks I don’t hold out much hope . Someone had informed me the issues are to do with them not upgrading the cabinets you see on the pavements outside. The older cabinets cannot Cope with high usage !!! @ofcom
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@HaugheyJulie @jpbroughton @virginmedia Indeed: you might as well not bother calling . The worst ‘customer service ‘ I’ve ever experienced @ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RyanPH
(@RyanPH65432782) reported
@virginmedia and was on the call for 30 mins jumping through same hoops again, put on hold with a long silence and then just line went dead. So after all that I didn't get anywhere. The price rise is way more than I can afford and would like someone to help me try get it down. Thank you
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ceara
(@amscrocs) reported
@virginmedia the wifi keeps going on and off all the time, and it’s just bad in general, is there an email that I can contact?
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m4x :D | Ɛd twt
(@kettykcals) reported
@virginmedia dont have any wired devices just the wifi, no virgin tv or anything we had the box replaced a few weeks ago to fix the issue but if anything its gotten worse as now it goes completely off until you turn it off and back on but also drops connection for a minute or so very frequent
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Chris Peatfield 🇺🇦 💛💙
(@c_peatfield) reported
@virginmedia That’s not going to solve anything …. You need to book an engineer to do a home visit …. I am certain the physical broadband line is the problem you supply the kit it’s been tested we pay £140 a month so you should be able to send an engineer please
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Fraser Denholm
(@fraserdenholm) reported
@virginmedia it Buffers, takes ages to load and then it wont do anything when I click the speed test. I've been getting terrible connection off and on since I moved in.
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blueden
(@denisesEFC) reported
@virginmedia Any issues in Liverpool area ? Not been able to access TV since last night. TiVo box has permanent white light
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Phil Gilbert
(@Phil__Gilbert) reported
@virginmedia Hi, I’ve tried several times the last few weeks to reset my password and despite trying every possible new password it won’t accept it. As a result I cant access my account to make any changes. Can you help?
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m4x :D | Ɛd twt
(@kettykcals) reported
@virginmedia no issues in the area with wifi but literally so many ppl are having the same problems its honestly ridiculous
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Peel Solutions
(@PeelSolutions) reported
Apologies to anyone trying to contact us by phone 📞we are having technical difficulties. We have been having internet issues since Friday with NO HELP from @virginmedia unfortunately! 6 times we have been cut off now whilst calling for support, unacceptable!
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Chris Peatfield 🇺🇦 💛💙
(@c_peatfield) reported
@virginmedia If the virgin broadband is down what do I sign into ??????