Virgin Media Outage Report in North Acton, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Acton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Acton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near North Acton, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Paddington, Enfield Town, Poplar, Bermondsey, Tower Hamlets, Ealing, Hackney, Bromley, Croydon, Leyton, Finchley, Feltham, Bushey and Watford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Enfield Town |
Internet | |
| Finchley |
Internet | |
| Hornsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Acton, England
Latest outage, problems and issue reports in North Acton and nearby locations:
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia really poor show all TV channels drop out just as the snooker semifinal is about to finish #freeview why not.
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Medan
(@sumnjam) reported
from
Hackney, England
@RosellaDegori @virginmedia Is still out in N16 from 4pm yesterday. When you check status it says OK but I think they are lying. Help is possible to contact in Tuesday 08am, i am getting fed up.
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OM.
(@omlazo) reported
from
Islington, England
@virginmedia It was solved 15 mins later, thanks. The service page wasn’t functional yesterday either, so it wasn’t really useful, but thanks for the suggestion. Glad it wasn’t a meteorite on you guys. Cheers!
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Mischa Watson
(@mischawatson) reported
from
Hackney, England
Virgin Media appears to gone down across a lot of London and of course their service status page is broken 👏👏👏
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Kevin Killoran
(@1FatKev) reported
from
Hackney, England
@virginmedia customer service is shocking, no Broadband or TV and when you call to find out an update you get a recorded messsge “Sorry lines are busy please try later” or try another service provider.
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Vimal Kataria
(@vim102) reported
from
Barnet, England
@virginmedia I got no issue it's @akash_i_kotecha you get in touch with...and fast!
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ANT
(@pantsant) reported
from
Camden Town, England
Hopefully my sarcasms and outrage will be enough to repower @virginmedia, well at the very least it will do a damn site better than them, welcome to Intelligent Wi-fi #virginmedia
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Daphne Clifton
(@daphnemotivates) reported
from
London, England
@virginmedia Again, hoops to go through to log a complaint. Why can’t YOU log it on my behalf. It’s called customer service. Sorry, @virginmedia is generally not fit for purpose when it comes to customer care. I’m sure your hands are tied by a ridiculous, uncaring system
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Peter Kirby
(@PeterCSK) reported
from
Islington, England
@virginmedia why no statements or comment about you service outage. Unacceptable.
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David Durant
(@cholten99) reported
from
London, England
The page on @virginmedia that should show me why my broadband is down - is also down...
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POUTMEDIA.Lesauvage
(@lesauvage) reported
from
Islington, England
@virginmedia London EC1 is out. Seems a mast has been damaged in the brief heavy storm that hit London moments before. An act of god however don’t believe in him! At least I get usually get 99% great service from virgin :)
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Jelena Culum
(@jelenaculum) reported
from
Camden Town, England
@withnail69 @virginmedia Probably not and will fix it at some point next week
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Ari Gork
(@arigork) reported
from
Camden Town, England
Shame poor @virginmedia call centre agents- must be bombarded now with callers about their service not working. Seems like most of northern London has been disconnected. Good luck engineers. #VirginMedia #Down #NW3 #DialupIsTheNewBlack #TwiddlingThumbs
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LifeOfTy__
(@LifeOfTy__) reported
from
Enfield Lock, England
@virginmedia No broadband or tv service on the TIVO. Absolutely ridiculous for the money we pay. Sort it out you *****
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ANT
(@pantsant) reported
from
Camden Town, England
COMPLETE BLACKOUT OF LANDLINE, TV AND INTERNET CHEERS @virginmedia FOR YOUR SUPERFAST SERVICE, MAYBE TRY SPENDING LESS ON SHITTY ADVERTS THAN CUSTOMER SERVICE
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H-Town
(@letsbhavinu) reported
from
Hackney, England
Since I've signed up with @virginmedia I've add nothing but issues. Starting to regret my decision to go back with them 😡😡😡😡
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@vmbusiness Not good guys. Three outages this week. Poor txt comms. Getting worried.
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Rob Davis
(@rbdavis) reported
from
Islington, England
@virginmedia Complete system failure: no internet, no tv, no phone support, no web support, no web status page...
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TopWhiskies
(@TopWhiskies) reported
from
Hackney, England
@virginmedia systems outage, again; I feel these are become more frequent. I’d call to talk with someone, but the wait times are quoted as 30 minutes...
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Medan
(@sumnjam) reported
from
Hackney, England
@virginmedia @RosellaDegori Despite several attempts and restarting, service is still down in N16 impossible to contact help. When yiu run service check simply says everything is OK, well is NOT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CJ
(@ConnorPadmore) reported
@virginmedia any chance in giving me some service and maybe even updating your customer services. After asking one of your agents what is going on with my services they replied “services are down in your area and are scheduled to be fixed by 4pm on Tuesday. 1/
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Cryptostopher ⚡
(@cryptostopher) reported
Hey @virginmedia can we log into the Eurosport app/player using our virgin credentials like with sky sports? The only wa to watch the support bikes today was on the App :(
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Jackie
(@Jackiedalle) reported
@virginmedia Shocking to now find out boris johnson was not actually aware that Simon case was 'hand picked' by Dominic Cummings to be at the top of civil service for sole purpose to contrast (Johnson) him !!! 🤔 🤔 🤔 🤔 🤔 🤔
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gerry cecil-smith
(@MuchSoKid) reported
Anyone tried to resolve a broadband issue with Virgin Media? ******* appaling service and still not sorted.
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jinxkspadlock
(@jinxkspadlock) reported
@virginmedia Obviously not, but thanks for assuming I'm an idiot, fantastic customer service as always. It's just poor WiFi as standard.
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Jerome Lewis
(@DatDudeJerome) reported
There's like 15 useless music channels on @SkyUK and @virginmedia because we can watch videos on demand in HD on YouTube but they decided to get rid of Trouble TV. If you want customers bring it back.
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🇵🇸
(@imjustrllytired) reported
nah virgin media fix up whys my internet bugging out every 5 mins
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🍸Martini Marchioness 🍸
(@NickyNurky) reported
Can anyone tell me how I get to talk to a human at @virginmedia - our box is old and crap and has decided not to allow us to watch @NetflixUK but we cannot find a way to speak to it or get hold of a person
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Naji Nabaa
(@NajiNabaa) reported
@virginmedia Yesterday was ok one short disruption ... today was again awful, multiple disruptions... if it’s not work it’s down time trying to watch your favourite series... come on now, can we get to the bottom of this at some point very soon please? Why is this still on going?
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Scotty 🏴 🇪🇺 🏳️🌈 #FACTS
(@ScottyS396) reported
@virginmedia why would I be getting access denied on my Superhub 3 when it was working fine earlier. Had to move it to paint, now it's not working. 🤔