Virgin Media Outage Report in Hanwell, Greater London, England
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The latest reports from users having issues in Hanwell come from postal codes W7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Belsize Park, Croydon, Mitcham, Tower Hamlets, Wembley, Bushey, City of Westminster, Camden Town, Radlett, Islington, Paddington, Harringay, Wood Green and Hanwell.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Belsize Park |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Francesco Crea
(@FcCrea) reported
from
Tottenham, England
@virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.
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Sarah Lockett
(@sarahlockett) reported
from
Camden Town, England
@VirginMember @virginmedia @AmazonPrime No problem. I can’t figure out how to do it on the website. Help please!
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#AlaGuerreCommeAlaGuerre
(@YouGetItRight) reported
from
Hillingdon, England
@virginmedia About that, I can't manage to talk to any of your customer support to solve the problem you have created. Two days was waiting for a simple sms response, it's rediculous.
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...
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Bhavin
(@Bhavinchief) reported
from
Brentford, England
@virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.
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🅡🅞🅑 🅜🅔🅢🅤🅡🅔
(@robmesure) reported
from
Brentford, England
@lucitelu @virginmedia Been getting on very well since I changed to Vodafone from awful, awful Pl*snet.
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Luke Bailey
(@lukebaileyphoto) reported
from
Lambeth, England
@virginmedia Persistent network issues continue to hinder the ability to work from home. I endeavoured to check the service page but it itself would not load so I’m guessing there’s an issue somewhere. Issues include long dropouts and high response times. #networkengineer
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Nuno Lopes 🦦🏳️🌈
(@NunoEd) reported
from
Lambeth, England
@virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business
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karen
(@karlea45) reported
from
Camberwell, England
@virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service
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Luke William Reardon
(@ConfidingGoblin) reported
from
Tottenham, England
@virginmedia Internet has just gone down again. Much love and no surprise. Regards. #NotRobert
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Corey
(@Corey_XOTWOD) reported
from
London, England
@virginmedia your internet service is ******* ****, sort it outttt
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Basel Mahmood
(@basel_mahmood) reported
from
Merton, England
Let me guess. @virginmedia is down again.
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia That is the first thing I checked and after the call center told me all is fine, an engineer will be sent out on Monday a text came back about 3 hours later to say there was actually an issue and you are working on it. So after we all called an issue was found hope it is fixed
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
@virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab
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Jack Bremer ⚡️
(@jackbremer) reported
from
Wandsworth, England
@virginmedia I think it’s pretty poor that your routers don’t allow us to change DNS servers - I’d like to use some family filtering (Cloudflare/Cleanbrowsing etc) and have to do it per device instead. The kids will figure out how to change that in no time!
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Dietmar Lenden #FBPE
(@dietmarlen) reported
from
London, England
@virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22
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Tim Naik
(@Timnaik) reported
from
Camberwell, England
@virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..
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Bhavin
(@Bhavinchief) reported
from
Watford, England
Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia
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Teresa Whitfield
(@teresawhitfield) reported
from
Croydon, England
@virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄
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Bhavani Vadde
(@BhavaniVadde) reported
from
Wandsworth, England
@virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peachey
(@MrPeachey) reported
@virginmedia Remove the BOTS and hire more staff for customer care to match the size of your company? Waiting an hour online or on hold because you are ‘busier than normal’ (same message everyday), match the demand of your customers.
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Mel Scrutton
(@MelScrutton) reported
@virginmedia You haven't advised what the issue is as no one has been out to look at it... but the issues we experience are constant dropping out across multiple devices. We either want an engineer to fix it or to get out of the contract to move to someone more reliable.
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Reece Boyd
(@ReeceBoyd) reported
@virginmedia any idea why im being passed about like a joint amongst your customer service team whilst trying to cancel my contract ?
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Jahad Rahman
(@JahadRahman1) reported
@virginmedia service is so poor, I’ve been transferred to various departments. I just want to cancel my media package.
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Ryan Stoker
(@RyanStoker97) reported
Another Stream called short because of Internet issues. There is literally nothing worse as a Streamer. @VirginMedia Cheers guys...
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UTFT👊
(@COYB1976) reported
@MrPeachey @virginmedia And employ English people to answer the phones no one can understand each other its pathetic for such a big company just. Wouldnt recommend @virginmedia to my worst enemy
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Chunkymonkey37
(@Chunkymonkey363) reported
@virginmedia Told to cancel the contract lady had enough of their lies now saying they will send an engineer after all their lies WE DONT WANT VIRGIN LISTEN!!!! now saying they sending engineer anyway and it's becoming harassment CANCEL THE CONTRACT like we keep asking
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Ryan Stoker
(@RyanStoker97) reported
Another Stream called short because of @VirginMedia Internet issues. There is literally nothing worse as a Streamer. Absolutely stuck.
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Peachey
(@MrPeachey) reported
@COYB1976 @virginmedia The nationality of their employees isn’t the concern, but they do need customer service who speak English loud enough and clear enough to UK customers, which is very hit or miss with my experience. Agreed, I won’t be recommending anyone.
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Peachey
(@MrPeachey) reported
@virginmedia You don’t understand the frustration because you are sitting pretty on the other side, so let’s not pretend because we are on social media. Maybe I need to be a high profile person will a million followers. Would love a senior member of customer care to contact me, if any exist?