Virgin Media Outage Report in Hanwell, Greater London, England
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The latest reports from users having issues in Hanwell come from postal codes W7.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hanwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hanwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Hanwell, Greater London, England
The most recent Virgin Media outage reports came from the following cities: London, Islington, Ashford, Wembley, City of Westminster, Hampstead, Tower Hamlets, Camden Town, Borehamwood, Harringay, Croydon, Slough, Ealing, Balham and Enfield Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Islington |
Internet | |
| Islington |
Internet | |
| Ashford |
Wi-fi | |
| London |
TV | |
| Islington |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hanwell, England
Latest outage, problems and issue reports in Hanwell and nearby locations:
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Well would've been useful to know that half an hour ago. What's the point of the online chat if even you guys don't think it's worse using! Doesn't really help
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia If you were sorry, this issues was fixed long time ago…
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
I've just had to suffer the same 4 songs,1 a poor cover of 'Where my Rosemary goes', on a loop, in 2,45 mins of waiting for @virginmedia to pick up. Within 10 mins of engineer fixing fault, its playing up again. Its also the end of my contract so I want to deal with it.
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Francisco Soler (Jr)
(@jrseloto) reported
from
City of London, England
@virginmedia 11 May - which of course i will cancel today as I’ve had enough of this. too much stress and no TV or internet for 30 days
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S
(@MSROPER10) reported
from
London, England
@virginmedia Its magically started to work on ethernet but it's not giving out a WiFi signal? What is going on?
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Sarah Murdock
(@SarahMurdock17) reported
from
Merton, England
@virginmedia Two weeks with no service, when we were told it would be fixed Is not good enough. It’s not the first time. We asked to escape contract and were told no. Not happy at all.
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Jeetesh Luhar
(@Indian_Thriller) reported
from
Iver Heath, England
Hey @O2 how do I cancel a SIM card that @virginmedia sent me as a data roaming replacement for the lack of WiFi installation service they’ve provided me at my new property? I wasn’t expecting to be charged extra for this mess up on their side so it’s a no thanks from me.
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MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
@virginmedia The service status always says its fine but the Internet goes down at this time every single night. #virginmediadown
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
Our @virginmedia internet goes down ALL THE TIME and it's been off for over a week and I'm nearly out of data so with my dying breath I curse Richard Branson.
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Helen Hermant
(@HellsBellsLdn) reported
from
Richmond, England
@virginmedia Sorry I had absolutely no signal. Please can someone start a chat now? Thank you
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
@virginmedia Online chat waiting for someone to help seem to waste alot of time this week with Virgin
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The Whisky Reiver..
(@22craftsman) reported
from
Watford, England
@virginmedia Hardly, obviously you haven't read the post correctly. I left over 4 years ago due to your shabby customer service, it's @Jotterface who is now having the problem. Engage brain, open eyes and read the posts first FFS!
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia the WiFi here has been awful for the last few months, we've been on the same router for twelve years now, is there anything you can do to help?
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Swami
(@swami102) reported
from
City of London, England
@virginmedia letting know that my installation date is moved just before a day of the original date isn't very professional. When you guys fix yourself???
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Dreamboat
(@dreamboatsings) reported
from
Tottenham, England
@virginmedia It happens every month at the moment. My housemate spoke to someone on Wednesday (as it is his account) and they said it would be active by Thursday and it's still down.
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Ritch Zablan
(@blue_murdock) reported
from
Camberwell, England
@virginmedia Hello.. wifi has been mostly down since last week. Been resetting several times a day. What is going on in SE22 area?
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Cheryl Cavanagh
(@xchezzacx) reported
from
Merton, England
Dear @virginmedia any chance when a customer twice contacts you cos they want to remove services/reduce bill due to bereavement and bill's being too high you stop trying to sell them additional services
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Marian Martin
(@marianmartinart) reported
from
London, England
@virginmedia It says there aren't any known issues but we have been struggling with it for the last few years - the service is just getting worse!
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Alistair Parkes
(@AlistairParkes1) reported
from
Richmond, England
@virginmedia logged out of my ‘Virgin TV Go’ & unable to log back in, I have been unsuccessfully repeatedly trying to reset my password for My Virgin Media, but unable - as keep getting same error message ‘DEF01’ adding ‘try again later’. Can you help me please? 🙏
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kikassPhotography(official) 🇬🇧🇺🇦
(@KikassP) reported
from
London, England
@thatmisterj @virginmedia I'm so sick of it I WILL be leaving Virgin. No-one picking up phone, Just saying there appears to be an intermittent fault. Well No **** Sherlock, I already know that. A dumb text telling me to do what I've already done. I'm not thick Virgin I just want the service I pay for.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tina Sharkey
(@Tinasharke) reported
@virginmedia I have no internet again. This is happening all the time. I am not getting the service I am paying for.
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Gill
(@gmoliver30) reported
@virginmedia Yes … the “team” say there’s nothing they can do to help 😞
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Clare Tollick
(@FeastAndGlory) reported
@mumblemiler @virginmedia Ouch. 22% what the actual ****. 😤😤 everyone's just *************** now.
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Champions of Europe 🏆
(@ChelseafanF) reported
Now I know why @virginmedia have such good deals on, because they are the WORST for customer service……EVERRRRRR. I’d rather pay higher prices for products that actually work and customer services that I can speak to. 🖕🏻🖕🏻🖕🏻🖕🏻
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𝓢𝓱𝓮𝓲𝓴𝓱
(@sfm_911_) reported
Think ive mad a mistake going with @Virgin mobile absolutely pathetic service even when on full reception and 5G @virginmedia #virginmobile
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Daniel Johnson
(@Daniel17121976) reported
@virginmedia internet still off, I need it for work in the morning otherwise I'm screwed, fixed by 12, then fixed by 4, now fixed by 12:30, not the best of service really is it
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Ady
(@GoFastAdy) reported
@virginmedia how do I cancel my account You have put my price up £15 a month so I want to cancel What a rip off
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Jan
(@Janrd35723880) reported
@virginmedia Disgraceful customer service!!! When calling it is an Indian call centre which is incredibly loud and difficult to understand!! I shall be cancelling my contract with you especially as you are increasing it by £17 per month and no phone service!!!!
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Fiona Field
(@fififield) reported
@virginmedia Guess what happened today... or should i say guess what didn't happen today. Your engineer did not turn up for the appointment that was made via you customer services team on sunday! I have no words to describe the incompetence of Virgin Media!
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Steve Boniface
(@SteveBoniface12) reported
Is there a connection / service issue in the BN14 area as my service has been dreadful all day & now I have no tv streaming @virginmedia