Virgin Media Outage Report in Halstead, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Halstead, Kent, England
The most recent Virgin Media outage reports came from the following cities: London, Croydon, Southwark, Bromley, Orpington, Tonbridge, Bexleyheath, Gravesend, Caterham, Grays, Shoreham, Beckenham, Sevenoaks, Halstead and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I have been a long time customer. Is this the service you offer?
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave. This is not just a one off. We have had these issues for months and your customer service is terrible as well. So I have had enough
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Pocket Tips
(@invisiblehive) reported
from
Camberwell, England
@virginmedia worst service now. Paying for a TiVo box and have had no wifi or TV working for nearly 9 months now. Have tried a booster now cannot get through to cs.
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G
(@TheRealMrDrew) reported
from
London, England
@virginmedia That issue fixed itself. However, this evening we're getting the same problem. This has been going on for the past week on and off. I'm now told that the issue is estimated to be fixed by 2pm tomorrow - the service we've received from Virgin has been particularly poor of late
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Peter
(@PeterToohey) reported
from
Sutton at Hone, England
Don’t ya love your tv being down for the whole day during lockdown. Always the same with virgin media.
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chrisoregan
(@chrisoregan) reported
from
Bromley, England
@etdragon @virginmedia Yup, I suspect this may be the issue. Ah well, first world problem :(
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia I have better things to do with my time than phoning @virginmedia The system should pick up on this. Virgin’s system is quick to chase me regarding the return of a bloody hub. Absolutely atrocious service.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia I don’t need the app. I know there are black spots as I no signal in certain rooms. Are you trying to wind me up. As I have already said I am leaving. Direct debit has been cancelled and I have notified you in writing via this channel as no other way to contact you
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Max
(@maxbhill) reported
from
Croydon, England
@virginmedia Is this really the standard of service you think is acceptable
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
Dear @virginmedia Your contact us chat service online isn't working either!!!!
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Tony Wiseman
(@tonywiseman1976) reported
from
London, England
@virginmedia The auto response system is terrible & apparently someone should have responded to my refund query & guess what? No one has bothered.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia No just virgin being terrible. Hence why I want to leave
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Ranjan Mallya
(@RanjanMallya) reported
from
Croydon, England
@virginmedia I managed to speak to the customer services after 20 odd minutes of holding the line. I have changed my plan but yet to receive an email confirmation though!
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Your broadband is terrible. I am suppose to have 350meg and it is under 20 on speed test. Your customer service team are incompetent at best. Being told I was being put on hold while they try and sort the broadband out and the agent never came back and didn’t call me back either
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Supposed to have a 350 meg line. We get speeds of 20 Meg. The router keeps freezing. The router doesn’t reach all the rooms in the house. Internet connection drops regularly. Basically anything that could go wrong does. Terrible.
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Everything. Broadband is terrible. Slow. Unreliable. Your customer service is terrible. I am cancelling the direct debit now. I was on hold for over 1 hour trying to leave
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Dean Callan
(@DeanCallan) reported
from
Camberwell, England
@virginmedia Every night I lose internet, I might just stop the direct debit and see how long it takes you to fix that?
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Matt 🇪🇺🏴
(@sumnerpom) reported
from
Bromley, England
@virginmedia Oh look sound but no picture on at least I know the tv is ok as I can see the home and catch up menus. Service getting worse the more we pay
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Ian Harwood
(@Ianharwooduk) reported
from
Bromley, England
@virginmedia Terrible. Please have someone call me so I can leave as I have wasted 1.5 hours on hold trying to get through to do this
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p2.0 ✊🏻 🏳️🌈 #BLM
(@pauldurie) reported
from
London, England
@PippaCrerar @virginmedia If you're using a Virgin router I would buy another one as they're useless Main issue I found was they don't switch between 2.4GHz/5GHz very well If you want stronger signal then switch off 5GHz
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sandra Nibbs
(@NibbsSandra) reported
@virginmedia trying to speak to a human being about changing my package before the price goes up. Tried to do it online for a week and not getting anywhere. Please help?
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me myself and I
(@Jo43811531) reported
@virginmedia Forget about fast, spent 50 mins on phn today try to sort out a issue and was told wait a few more hours as the new 360 box which they installed 48hrs ago still not recognised hence can't record on it🙄yes so fast what a Croc, and I wasted my time call as still got problem😱
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Helen Tiller
(@htillerphoto) reported
@virginmedia hi, So I'm on m100 broadband and your website says min download speed should be 54mps, speedtest said mine is 24.07. Any reason why it'd be so low? It's a shockingly bad service at the moment
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who
(@cssavh) reported
virgin media are so ******* **** ******* hell
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HectorP
(@HectProtect) reported
@BenedictSpence It's the kind of service Virgin media excel at.
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Matt Phelps
(@ThatPhelpsDude) reported
@virginmedia For anyone having issues with poor wifi around the home, the boosters provided are useless as is the ‘super’ hub 3. I’ve more than doubled the wifi upstairs and in the kitchen switching the router to modem mode and buying a Mesh system. £95 but needs must.
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Millie Wynter
(@MillieWynter) reported
@virginmedia Home Movers Team disconnected my Broadband/Telephone in the last month after I paid my bill. The woman who bought the house was also a Virgin Media customer. They thought I had moved
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EchoofGlory
(@EchoofG) reported
@virginmedia Absolutely sick of it being able to watch anything on Catch Up or On Demand and staying on the phone for hours to your rubbish outsourced Indian Customer Service Centre. Worse customer service than BT and THAT is saying something!! Contract up in March. Going to Sky
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Millie Wynter
(@MillieWynter) reported
@virginmedia The Home Movers Team disconnected my Broadband/Telephone because the woman who bought the house was also a Virgin Media customer. I was still the Owner. Home Movers Team did not check. Told me they had transferred to her because they thought I had moved
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George
(@George49229292) reported
Had a @virginmedia engineer round today to fix faulty internet and set up TiVo he said he couldn’t set up the box and now I have no internet have rung 4 times each time been told we will have a technician ring back within the hour virgin are the worst company