Virgin Media Outage Report in Halstead, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Halstead, Kent, England
The most recent Virgin Media outage reports came from the following cities: Croydon, London, Lewisham, Southwark, Longfield, Deptford, Eltham, Bromley, Welling, Charlton, Bexleyheath, Gravesend, Coldblow, Lee and Blackheath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| Croydon |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia That's to discard physical problems with your cable.
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
@virginmedia It's finally working but says there's an intermittant error on the network. No option to get it fixed though. Anything that can be done?
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CazkikassPhotography
(@KikassP) reported
from
London, England
@virginmedia thanks on behalf of all virgin media customers for not being able to pick up phones to help those who need help but have no wish to "Do it on line" we haven't received any compensation for 3 days of no net even though we have registered it everyday. PART ONE
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Tony Rodd
(@TonyRoddUK) reported
from
London, England
Anyone on @virginmedia in SE London able to get online? We have had more issues and their service status page doesn't seem to be working. Doesn't look like they're responding to tweets either for the past 17 hours...
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
Why is it when @virginmedia have a fault my v6+ breaks down and I have now lost all my 64% of recording that I can not get back are you going to compensate me.
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Captain Morgan-Evans
(@saschlike) reported
from
London, England
Who needs a man when Virgin Media goes down on me everyday
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The people on first line support are there to filter out the most obvious problems (wrong password, equipment not plugged or faulty, etc). Your goal noe is to prove that it's not your fault (device configuration, weak WiFi, etc).
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia still have bad single on my mobile? New contract, beginning to wonder why!!! Can you help me pls
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mark garratt
(@markjg65) reported
from
Camberwell, England
Really disappointed that my home broadband dropped out mid recording for a BBC show this afternoon @virginmedia ; your service is so flaky in South East London #virginmedia
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia Don't mention the word WiFi, your problem is the WAN connection. Plug you laptop via the LAN cable when testing / calling them.
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Karen
(@Karen_1979) reported
from
Sutton at Hone, England
@virginmedia Customer service is rubbish not even a message back after my last complaint on here because you wanted all my security details cos that's safe giving them to you. Once again the box broke when you were having problems and I lost all my programs some I cant ever get back.
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🏍 brazen productions- jules hussey 🏍
(@brazenprods) reported
from
Camberwell, England
I’m on a tariff rethink day. @virginmedia pretty poor as always even though operative on phone tried her best
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia I used to be a customer before moving to Lewisham and left them because I was getting about 10% of the contracted speed and they were taking months to resolve it. They ended up admitting it was oversubscription.
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Scott Cavanagh
(@scottycav13) reported
from
Sutton at Hone, England
@virginmedia every night this week at 7pm our internet goes down and is unusable. Can’t watch amazon or Netflix. Rebooted every system in our house and the hub every night inc hard reset...at our wits end and impossible to speak to anyone on your call centre.
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Lorrainebarrett1981@gmail.com
(@Lorrain00085752) reported
from
Eltham, England
@virginmedia Hi why cant we pay our bill over the phone the automatic system not working.
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Jorge Martínez López
(@jorgeml) reported
from
London, England
@JamesJWalsh @virginmedia The router has a couple of pages that are useful, one has the logs (check the error timestamp matches when your connection went down). There is also a more technical page that shows the uplink / downlink channels, have a look and check there is some voltage on them.
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MidKent Travel
(@MidkentTravel) reported
from
Gravesend, England
@virginmedia Can you please private message me, I have a log on issue.
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Debs smith
(@DebsySmith) reported
from
London, England
@virginmedia need to find out who to contact about bad single on my mobile????
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Gareth Maybank
(@Maybank1970) reported
from
Camberwell, England
@virginmedia Hi, I’ve got a bit of a problem. I can sign into my Virgin Media account on my iPad just fine, but when I try to sign into my emails it’s says it’s not available and to try again in an hours time. Well, it’s been like this for two weeks now. What’s going on?
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lisa sibley
(@citigirly) reported
from
London, England
@virginmedia Hi my internet is down again tried rebooting but still down and says no issues when done online check? Can you help as wfh so need back ASAP for Monday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Orechu 1
(@1Orechu) reported
@virginmedia from 1:30 am i dont have internet, i did everything its on the help page and nothing, what is happening? i need the internet im working 😡, and the website its not working
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Gemma Louise
(@pebbles_061994) reported
@virginmedia any news when we will get our service back been a hour now! Money doesn’t grown on trees 🌲
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Grace
(@gracelloyd25) reported
@virginmedia Definitely cancelling this bullshit now, I've had channels not working for months despite your ******* 'engineers' coming out, never had the speeds I pay for and repeated outages. Shittiest company going.
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xavi
(@xaviii85) reported
@virginmedia seriously ! C’mon! Your internet is rubbish! The amount of times it would crash is ridiculous…please pay you good money for a service with you simply cannot provide!
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Sophie
(@twiglett474) reported
@virginmedia Any idea how long it's gonna take to sort whatever issue it is this time? No Internet, website down, no help from anywhere! I have to stay up all night in prep for night shifts starting!! Not easy with no TV or Internet and the rest of my family asleep!!! #bored
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Tariq Butt
(@tfbutt) reported
@virginmedia broadband down in KT3 ?!?
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ína | D-DAY BY AGUST D
(@greypianist) reported
i hate you @virginmedia i thought it was my phone but turns out you’re having a nationwide outage again. literally don’t have service and the wifi is down and i’m using the website to see if i’m the only one with no service bc the twitter app isn’t working with the wifi.
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kam
(@ilykxm) reported
@virginmedia wtf is happening
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Connor Moizer
(@Cmoizer1) reported
@virginmedia my phone is displaying no service, what’s going on
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AzuraCrab
(@AzuraCrab) reported
would be happy to pay for internet... if it actually ******* worked...think your prices need to come down... gg @virginmedia g ****** g... #virginmedia