Virgin Media Outage Report in Halstead, Kent, England
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The latest reports from users having issues in Halstead come from postal codes TN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halstead, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halstead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Halstead, Kent, England
The most recent Virgin Media outage reports came from the following cities: Southwark, London, Croydon, Bromley, Halstead, Bexleyheath, Tonbridge, Gravesend, Purley, Caterham, Orpington, Dartford, Sevenoaks, West Malling and Shoreham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Southwark |
Internet | |
| London |
Total Blackout | |
| London |
Total Blackout | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Halstead, England
Latest outage, problems and issue reports in Halstead and nearby locations:
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Martin Bentley
(@themib) reported
from
London, England
Big fan of the NXT UK roster promoting the wrong Virgin Media channel for Paramount Network (it's 150).
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia The same as always. No!! As just now getting fed up of years of awful service and paying 130 a month #awful #CustomerService #CustomerExperience
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Karen Holmes
(@Knocker75) reported
from
Dartford, England
@virginmedia my mums tv/broadband went down at 8.30pm last night, you said it would be back up and running by 12.30am, still not working this morning she’s been told it should be back in at 4.30pm today. No mention of the problem! #ridiculous #compensation
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Sam Wickett
(@SamWickett1) reported
from
Bromley, England
@virginmedia so customer service just hung up on us after putting us on hold for over half an hour and failing to deal with an issue which your app said you can deal with. Only want a wifi booster and the customer service I have received was atrocious
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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raymond Barker
(@RaymondBarker4) reported
from
Camberwell, England
@billzo86 @virginmedia I got a reply saying some people are having problems playing fifa I'm 61 years of age I don't play fifa I'm a big boy now
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Sabrina
(@HolisticSabrina) reported
from
London, England
Virgin media are hands down the WORST WiFi providers omg.
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@ianbriggs @virginmedia This is why I left them for Sky years ago. They are poor. Been with Sky for 12 years, and they have always been good customer service wise, and rectifying faults quick.
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nick longland
(@LonglandNick) reported
from
Sutton at Hone, England
@virginmedia is there a problem with your tv sevice at mo , in SM postcode
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Matt Angelo
(@matt_angelo_84) reported
from
Bromley, England
@SkyHelpTeam Internet down again! Asking to book an engineer through mysky app again but think it’s time to cancel and move to @virginmedia This is the 3rd Engineer visit this year #poorservice
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
No to Virgin Media, better service somewhere else #novirginmedia #badservice #cancelservice
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia I have spoke. To your CS team and I was passed to 3 different departments and basically told some admin nonsense about a call I made in October. Nothing as been resolved I don’t have TV service and I want have Broadband service soon as I will cancelling the that as well.
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Jeremy Gibson
(@jezgibson) reported
from
Croydon, England
@virginmedia No reported issues in my area. Weirdly hive hub appears online but every other device, phones laptops etc are reporting "IP configuration" and nothing connecting. Your website keeps falling over on 4g too which doesn't help
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John Thombs
(@thombie123) reported
from
London, England
@virginmedia It’s not if you fell short, you guys did fall short . I cancelled my service and it should have been cutoff on the 10th March not the 10th of Feb. all I wanted to here that it was going to be restored. #untrustworthy
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Billy Davies
(@billydavies07) reported
from
Croydon, England
@virginmedia @SiFurber I’ve just had to pay for @NowTv to watch the football. I doubt @virginmedia will apply any money off to people for loss of service! Useless!
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Jayme Lowe.
(@Jayme_Lowe) reported
from
Croydon, England
@JessSRWhite @virginmedia There’s problems with Virgin in our area, just seen someone post x
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Leo Vher Gamboa
(@LeovherGamboa) reported
from
Camberwell, England
@KirstyCM @virginmedia OMG, it’s the worse. I had an issue since October still haven’t been resolved until now and they are still charging me. Spent 60mins on phone 10x trying to resolve they pass you about or cancel call after being put on hold. Disgusting service. Just cancelled the Direct Debit
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Alan Wilton
(@Alanpw1955) reported
from
London, England
@MannersJack @virginmedia Mine’s ok and I’m in London. Maybe it’s a local problem, it happens sometimes.
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John Thombs
(@thombie123) reported
from
London, England
Virgin Media are the most untrustworthy company I have ever come across I cancelled my TV service #untrustworthy
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alan brown
(@alansbrown) reported
from
Sutton at Hone, England
@virginmedia I was some time ago but that was because I had entered my number I don't know what number they tried to call as they would not tell me so poor it really is and after 15 years 🤣
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jennifercwilson
(@wilsonjenny83) reported
@anthony69620634 We must live near by I too am in the 12th day odf no broadband appalled by @virginmedia absolutely abysmal service constant changing of fix times, unable to speak to a human being, major stress related to work/college etc..... But still very happy to take my direct debit yesterda
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Block101Jimbo
(@block101Jimbo) reported
@virginmedia I’m sorry admin but the company you work for is the absolute pits and could not give a single shiny **** about a single one of its customers.
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Helen Dewdney
(@ComplainingCow) reported
For the 4th time I'm taking @virginmedia to ADR and for the 4th time I will win. The rudeness, ignorance and appalling service is straightforward!
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Julie Brown
(@julieb428) reported
@virginmedia my broadband & TV have been down since yesterday morning in FK1 area. The fixed times keep getting pushed out and latest is now 4pm on 22nd. The service status gives no info on what the issue /delay is, we need the wifi to work from home. Can you help?
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Lee
(@Hotwheels_1978) reported
@LukeB_MTB While the @virginmedia cable inlet is part of the problem, the corner needs repointing, hadn’t noticed how bad it was under the window..the fence falling down hasn’t helped..
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jennifercwilson
(@wilsonjenny83) reported
Will the 12th day of no broadband be the actual day that @virginmedia fix it???
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Jassi Singh Panesar
(@Jas5ii) reported
@virginmedia Hi, my virgin media WiFi has been down for a while now in UB4 area. When can I expect it to be up and running??
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Ian Davies
(@IanTheInventor) reported
@ComplainingCow @virginmedia Left Virgin Media because no two customers pay same price for same service, increasing the price during a contract pushed me too far. 🙄
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LOL_VO
(@LOL_VO) reported
@virginmedia That's not my problem or fault though. I've been given the lost days back in the past. We've had a load of days where we've been without due to service upgrades in the area now this. If I didn't pay fully you'd be straight onto me but not supplying me with a service is ok?
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itsnotOK
(@itsnotO56763609) reported
@virginmedia I phoned Customer service & the result is what I described above. They said someone would call me back, but I'm still waiting 5 days later 😡