Virgin Media Outage Report in Greasley, Nottinghamshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Greasley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Greasley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Greasley, Nottinghamshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Mansfield, Derby, Ilkeston, Long Eaton, Sutton in Ashfield, Kirkby in Ashfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Nottingham |
||
| Mansfield |
Wi-fi | |
| Nottingham |
Total Blackout | |
| Derby |
Wi-fi | |
| Derby |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Greasley, England
Latest outage, problems and issue reports in Greasley and nearby locations:
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RIGGO
(@rigg0o) reported
from
Eastwood, England
Class when you wanna cancel @virginmedia and the gobshite operater cant get it in her thick skull and barraging you with other shite deals to then put the phone down. Times must be hard for mr branson, please liquidate.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
Internet absolute garbage all week again @virginmedia in NG3 . And yes I’ve reset it over and over . Definitely time to give up and find something better
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paul
(@64derby) reported
from
Duffield, England
@virginmedia just installed virgin broadband 350 today ! only getting 5 mbps in my study.. phoned customers services for a booster to be told none in stock and phone back in 2 weeks.. took me over an hour to speak to a person in India who couldn’t help
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@michelepotter11 @virginmedia Yeh same problem we’re having. Everyday the same
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Michael Wallage
(@Chops_Wallage) reported
from
Ripley, England
@virginmedia customer care should be renamed ‘customer don’t give a ****’ How long waiting to speak to someone...??? #rubbish #crapservice
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia Reference: C-1501213540 I have asked to be disconnected after another day of not being able to get the issue fixed.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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Steve Battlemuch
(@Battlemuch4WW) reported
from
Nottinghamshire, England
@virginmedia - losing any faith here - an hour on hold on Friday and another hour today. Appreciate the issues with staff working hours but you need a better way for customers to engage. I’m trying to address an increase from £43 to £59 for broadband costs! Maybe it’s time I left
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Graham Cooper
(@GrahamCooper61) reported
from
Mansfield Woodhouse, England
@virginmedia how much will I owe if I cancel now. my contract ends in may please
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I am still trying to pay my bill, I have been since earlier this morning, just tried on a laptop and as soon as I click on pay now it comes up with message your session has timed out please help Thanks
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia I have tried 2 or 3 times this morning to try and pay my bill, I could not find my p/w so had to reset and it kept timing out and I was not on long tried on computer and phone will try later when I get up please advise if problem your end Thanks
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Claire Glenton
(@claireglenton) reported
from
Nottinghamshire, England
@virginmedia even your text message service is cutting me off now. I really don’t know how to get in touch with anyone! I just need my WiFi to work!!!
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adrian dilks
(@ilsonnut43) reported
from
Ilkeston, England
@virginmedia why is my wifi so poor when I pay for the top bracket of broadband,my router is always cutting out ,really really fed up with it ?
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
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Cathy Stoddart
(@ceejay278) reported
from
Nottinghamshire, England
@chlosharpp @virginmedia @neckdurp Did you get through yet? Ridiculous when you only want to transfer your service to your new flat! 🙄
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Sean
(@WafcSean) reported
from
Nottinghamshire, England
Imagine your internet going off at 2 minutes past the hour every single hour like clockwork and having to listen to Virgin Media play crap pop music down the phone for 30 minutes to probably not even fix it. 🙄
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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kevin lees
(@lees_vi) reported
from
Nottinghamshire, England
@LeslieH24367191 @YorkshireLady3 @afneil There’s already a petition targeting companies like virgin media asking them not to advertise on it(and it’s not even running yet) I know what I’d do if I was a virginmedia customer if they did
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tia carter🥑
(@_teecarts) reported
from
Eastwood, England
virgin media is down in my area so looks like i can’t work👏🏼
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krispy
(@MekeWhy) reported
@virginmedia I can’t login or restart password
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Donna Galbraith
(@DonnaGalbraith6) reported
@virginmedia @HunterJay67 Stop replying with contact numbers where people can’t actually get through to or have to spend hours on hold, come on Virgin, treat your customers with a bit more respect
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Sara Venn
(@Saralimback) reported
from
Bristol, England
Hi @virginmedia we are trying to get hold of someone to cancel our internet/tv with you but it seems impossible. Please advise. @AndyVenn1
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia I've been trying to fix this since OCTOBER. NOT acceptable. All I'm asking you to do is fix the cable in place in a safe manner. What has been put in place is bordering on dangerous and the process of dealing with VM to get it sorted has been nothing short of shocking & negligent
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DIIPRO
(@DeanCPearson) reported
@virginmedia Where do I register a loss of service? No broadband/TV in BD16, but status checker says no issues. #virginmedia
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Marc carter
(@Cartmarc674) reported
@virginmedia I have spent 10 months trying to contact VM re billing issues. Have tried every means available, but no joy. On 3rd Jan.21. Eventually Laura Hackett rang, VM Executive Team. We agreed a new contract but no confirmation. I am now in arrears! HELP!
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ShowBIZ
(@GSP18) reported
@Fut_Berg @virginmedia Mine keeps dropping completely at night, no idea why. Can't get through to anyone in the place. Useless customer service
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Donna Galbraith
(@DonnaGalbraith6) reported
@virginmedia please enlighten me on how I cancel my account, you never answer the phone, online help only responds to certain words, and of course none help, you can’t cancel account via the app. And you want 30 days notice ! What a joke being trying for months to get thorough.
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Ian
(@IJohnson_TNF) reported
Wtf is happening @virginmedia, I'm only getting 20Mbps when I pay for over 200
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Mark
(@Mark_the_man_89) reported
@virginmedia That error just shows connected devices with low wifi signal which I know they are but why is it showing this all of a sudden in browser. Have you updated it and this is a bug