Virgin Media

Virgin Media Outage Report in Long Eaton, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Long Eaton come from postal codes NG10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Long Eaton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Eaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Long Eaton, Derbyshire, England 12/11/2024 05:30

December 11: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Long Eaton, Derbyshire, England

The most recent Virgin Media outage reports came from the following cities: Loughborough, Nottingham, Derby, Ilkeston, Long Eaton, Swadlincote and Castle Donington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLoughborough Internet
United KingdomNottingham Total Blackout
United KingdomDerby Wi-fi
United KingdomDerby Internet
United KingdomNottingham TV
United KingdomIlkeston Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Long Eaton, England

Latest outage, problems and issue reports in Long Eaton and nearby locations:

  • guchmanku Gurcharan (Guch) Manku (@guchmanku) reported from West Bridgford, England

    Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...

  • SmileyJMH Joanna Hayes (@SmileyJMH) reported from Loughborough, England

    @virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.

  • owen40uk owen scrimshaw (@owen40uk) reported from Beeston, England

    @virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown

  • DoubleJay180 Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.

  • psanchezc Patricio R. Sanchez (@psanchezc) reported from Beeston, England

    @virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ

  • Kizztronice Kizzy 🦇 Puckmigo23 (@Kizztronice) reported from Awsworth, England

    @virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.

  • ShirleyBosworth Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish

  • katephus kate kells (@katephus) reported from Ilkeston, England

    @virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP

  • GraemeDixon_ Graeme Dixon (@GraemeDixon_) reported from West Bridgford, England

    @virginmedia down again.

  • jeibbotson Jonathan Ibbotson (@jeibbotson) reported from Castle Donington, England

    @virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds

  • TuesdyB Tuesdy Burgin (@TuesdyB) reported from Ilkeston, England

    @virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.

  • DoubleJay180 Jason Jordan (@DoubleJay180) reported from Cotgrave, England

    @virginmedia What great service your emergency phone number is invalid for your expansion works.

  • CarlyssWorld Carly (@CarlyssWorld) reported from West Bridgford, England

    @virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke

  • Mary_C_Oliver Mary Oliver (@Mary_C_Oliver) reported from Beeston, England

    @virginmedia Also, the number is not working

  • gaz_smith123 Gareth Smith (@gaz_smith123) reported from Ilkeston, England

    Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30

  • ShirleyBosworth Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡

  • ShirleyBosworth Shirley Bosworth (@ShirleyBosworth) reported from Clifton, England

    @virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.

  • derbytrim John Byrne 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@derbytrim) reported from Belper, England

    @virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.

  • red_dog14 Steve Barlow (@red_dog14) reported from West Bridgford, England

    @virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdeleCarlyon ~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸 (@AdeleCarlyon) reported

    @betsizzle_ @virginmedia I've just been told it's because of the weather. I can expect service to return by 4.30pm. This is not acceptable at all! I pay for a business account and it's flaky and the speed is often terrible! Time to change providers i think!

  • WWSeries6 Tanner Lust (@WWSeries6) reported

    @virginmedia @smith_ingham Still not working ! It's been days not hours !

  • Bartek_Podkowa Bartek Podkowa (@Bartek_Podkowa) reported

    Would be fantastic if @virginmedia actually restored service sometime today, or at least kept customers informed about what's happening. Just saying... It's not as if people are working from home or anything.

  • ishapreetttttt 𝕴𝕭 💎 (@ishapreetttttt) reported

    SOMEONE HELP THESE VIRGIN MEDIA SCAMMERS HAVE CALLED ME 5 TIMES IN A ROW COZ I CUSSED THEM OUT

  • MissBudd_ Miss B (@MissBudd_) reported

    Absolutely appalled with @virginmedia I cancelled my grandmother’s account 4 months ago and they are STILL charging her. I’ve tried ringing several times and have now been put on hold- all whilst I can hear the guy eating his lunch!! Maybe a Twitter complaint will get through?

  • oonagh_mcc Oonagh McCutcheon (@oonagh_mcc) reported

    Is Virgin WiFi down? No one answering the phone, no one responding to chat and no info on website. What’s happening @virginmedia

  • dublinjoe Dublin Joe (@dublinjoe) reported

    @virginmedia @VirginMediaIE The problem was finally resolved after 9am. Little help for those of us who work at night. Maybe think about offering 24 hour tech support? Or would that cut into Richard's space budget?

  • TheBigOBowski Owen G. Bevan (@TheBigOBowski) reported

    @virginmedia Like clockwork... If the clock was made of Swiss cheese and wasn't fit for purpose. You've disconnected me again... SEVEN TIMES NOW, nobody in management seems to want to take responsibility, your Customers service is patronising at best...

  • AshFox46151715 AshFox (@AshFox46151715) reported

    Just had a telephone call on my VM landline from someone claiming to be from Virgin Media offering me a discount from tomorrow. When I declined to pursue it online as requested, I was told to 'Just **** off'. Methinks it was probably a scam.....

  • RuBiXZ_Gaming RuBiXZ (@RuBiXZ_Gaming) reported

    14 hours later… internet is still down @virginmedia