Virgin Media Outage Report in Long Eaton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Long Eaton come from postal codes NG10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Long Eaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Eaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (15%)
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Total Blackout (10%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Long Eaton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Nottingham, Ilkeston, Derby, Long Eaton, Loughborough, Swadlincote and Sileby.
City | Problem Type | Report Time |
---|---|---|
Nottingham | Internet | |
Nottingham | TV | |
Ilkeston | Internet | |
Derby | Internet | |
Long Eaton | Phone | |
Loughborough | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Long Eaton, England
Latest outage, problems and issue reports in Long Eaton and nearby locations:
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DJ Knight 🇬🇧
(@iRacing74) reported
from
Sandiacre, England
With public service cuts, why do we year upon year pay more Council Tax for less service? Virgin Media put their prices, but do not reduce my service - If they did I'd cancel the service. We are legally obliged to pay more for less - go figure 🤷
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Derbydog
(@derbydog1976) reported
from
Stenson Fields, England
@virginmedia @virginhelp is there a problem with the internet as mine has just dropped off
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Dane
(@Forest_Dane) reported
from
Beeston, England
@marc1box @leonagraham @virginmedia Those lights say it's the Internet. I'm lucky here, been with Virgin since it was diamond cable and NTL and only 128kb/s. Probably only had a few days down in all that time and one of this was a failed router. Not cheap though
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia Hi, we are having issues connecting to the wifi throughout the house. The room the hub is in is good but the rest of the house is very poor, we have our children complaining that their games consoles won’t connect or buffering and glitching and it’s costing us a fortune.
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
Managed to finally pay @virginmedia off and get rid of them for good. Absolute shysters and the worst customer service you’ll ever be unlucky enough to encounter. You won’t see me again unless things drastically improve.
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John Puxty
(@JohnPuxty) reported
from
Ilkeston, England
@JPBOLDY @virginmedia I am also getting this problem
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Matt Clarke™️ 🎮🕹
(@TweetFlicker) reported
from
Ilkeston, England
@virginmedia I’m at work. Please call me. You’ll be able to get all my details from the complaint number I’ve given you.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
When @virginmedia wifi is working it’s bloody amazing, when you need to raise an issue with them it’s the most frustrating experience ever. Today I have had 2 people hang up mid call, 3 bots, 2 people on chat and still in the same place. No ******* wifi!!!!
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Fazal Rehman
(@breadf2man) reported
from
Loughborough, England
@virginmedia A lady told me two weeks ago it would be sorted end of the week. I rang again a lady said she would contact manager and ring me back that day. Never happened, I will can take complaint to next level and then the independent complaints ombudsmen. Virgin complaints procedure poor
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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richard taylor
(@richardtaylor37) reported
from
Stapleford, England
@virginmedia so sick of your poor wifi. Using all my mobile data each month because your wifi is so rubbish time to change provider me thinks.
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia Yes and no. My internet isn’t working all the time and continuously cuts out, this is on a wired connection. I have done the self help, also done the reset when I call through. Have done the pin prick reset and changed hub settings. Still nothing. Have previously been told I need
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Nigel Hudson
(@nghudson) reported
from
West Bridgford, England
@Jess_Guth @virginmedia Trying to get away from them is so difficult. They wouldn’t let me transfer my landline number and then charged me for keeping it open! You’ll never manage to speak to anyone either…not unless you’re paying a bill of course.
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Simon Noone
(@NooneSimon) reported
from
Ruddington, England
@virginmedia having some problems with internet dropping out every few days and my live TV is jumping like mad. When I reboot everything it is OK for a while and then same issues again. Any known problem?
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Eastwood, England
@AnnavsAnna1 @virginmedia The routers are terrible and not fit for purpose.
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Teresa Budworth
(@TeresaBudworth) reported
from
Quorn, England
52 minutes and two escalations for @virginmedia call centre to agree the diagnosis I’d already made. ‘Your “intelligent” booster pod is not working. A new one will be with you in 3-5 working days’ No wifi upstairs for a week is unacceptable
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia how do I report a problem with our wifi and tivo box
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Paul Dennison
(@pdenno) reported
from
Beeston, England
@virginmedia why call me twice today, tell me I am a valued customer (22 yrs) and offer me a broadband speed not yet available in my area!! Once again a waste of my time and yours. I would feel more valued if you call and offer me a small saving on my monthly bill! 🤔
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
Has anyone else been having issues with @virginmedia today? My Internet has been constantly cutting off #virginmediadown
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Sushrut
(@Sushrutuk) reported
from
West Bridgford, England
@virginmedia - is there a red button issue on sky sports?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Blakey 🇺🇦
(@blakey_oufc) reported
@virginmedia fix the wifi it’s been **** for 3 days
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James Elliott
(@jelliottlufc) reported
@virginmedia called your customer support line 4 times and been hung up on every time. Poor customer service.
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John FH
(@jfrncs_) reported
@virginmedia internet installed Saturday - cut out once Sunday, twice yesterday, three times already today. V reliable service so far 👏🏻👏🏻👏🏻 I can sense it’ll be a great 18 months working together.
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Mags
(@MaggieS24) reported
@virginmedia Well you lived up to your reputation of extremely poor customer service today. 45mins, 3 different people, 3xsecurity clearance and then as a 'good will' gesture you'll refund charges for a call I can demonstrate I never made, unbelievable. 🙄😫
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Azino
(@AzinoUtd) reported
@frigginhiggins_ @virginmedia Thank you for your help, no internet for a week sounds like hell wtfff
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Kapt_Kopter 💙
(@DayTripper_RC) reported
@virginmedia It's beyond frustrating. And as I said, I can't take part in a cozy (hidden) web chat, as Virgin Media's service is so unpredictable and I'll be damned if I'm going to use my data allowance to be told the same old thing once again. #VirginMediaDown
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Fiona Higgins
(@frigginhiggins_) reported
@AndyRob67905293 @virginmedia Hey! I’m in a similar boat as you (no internet, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.
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Well That Escalated Quickly.
(@NeilBowers15) reported
@virginmedia Hi Virgin Media... I was wondering whether you could help me seeing as it's taking a while to get through on the phone. I've had 2 dates set for a new hub 4 to be delivered and nothing has arrived, 27th Aug/6th September. Have these been delayed?
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Well That Escalated Quickly.
(@NeilBowers15) reported
I am seriously considering leaving for another provider and I have been with you many years as a loyal customer of yours. Please could you confirm when the hubs will arrive? Please could you sort out the speed etc. It is abismal #virginmedia
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Dave Jones
(@DaveJonesVoice) reported
Currently with @virginmedia and it’s *far* too inconsistent and unstable to carry on unfortunately.