Virgin Media Outage Report in Long Eaton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Long Eaton come from postal codes NG10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Long Eaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Eaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Long Eaton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Derby, Nottingham, Swadlincote, Loughborough, Ilkeston, Long Eaton and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
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| Derby |
Wi-fi | |
| Nottingham |
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| Nottingham |
TV | |
| Nottingham |
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| Nottingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Long Eaton, England
Latest outage, problems and issue reports in Long Eaton and nearby locations:
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia any known problems ng11 area. I can’t run a test it keeps failing, internet constantly dropping out tonight. Problems on and off for about a week now
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Laura Coxon
(@looby1376) reported
from
Ruddington, England
@virginmedia how can I increase my upload speeds it’s causing me serious problems working from home, download speed is awesome though
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Mark Simms
(@marksimms3) reported
from
Selston, England
I want to leave @virginmedia but they are hoping I lose the battle of how long can we keep this man on hold before he gives up” battle ..what a terrible company.
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Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
@virginmedia have you got problems in area 30? My connection keeps dropping out!
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paulwitneyphoto
(@paulwitneyphoto) reported
from
Ruddington, England
@virginmedia Yes, your phone operators speak poor English and you have closed your shops so I can no longer go in and physically hold a phone!
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Bhavna 🙋🏽♀️
(@MissBeBop) reported
from
Eastwood, England
@virginmedia any idea of when service will resume in NG16 as currently trying to work from home with no internet 😩
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Katy Oliver
(@k28ykaty) reported
from
Sandiacre, England
@virginmedia Except if your me.. I’ve continually been supplied with a poor excuse for broadband.. I was promised a booster for my signal yet weeks later I’ve still not received it.. your not keeping up your side of this contract.. will not renew my contract when this is over!
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Danny Chaplin
(@dannychappo) reported
from
Beeston, England
@virginmedia service checker says your not in my area,but I know others who have your service and also diamond cable box right outside my house?
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DJ Dan-E-D
(@DannyD678) reported
from
Felley, England
@virginmedia Still no return bag 3 weeks after you said you were sending it. Can’t speak to you because I’m not a customer. Sort it out please ASAP.
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Stephen
(@StephenKFrost1) reported
from
Eastwood, England
@virginmedia work done on our internet network has left us with weak security at the same time this was happening I had a new update on my Apple iPhone. Not ver happy with situation.
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia please tell me how to speak to someone in your organisation! I can’t get through on line as it doesn’t recognise me even though you bill me and your phone system won’t allow me to speak to anyone. Customer service is diabolical.
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Lee Smith
(@lee0510) reported
from
Ilkeston, England
@virginmedia I cannot contact you by phone, your site will not allow me to sign in as my email is not available, clearly it wasn’t deleted from previous account so I can not see internet status or report faults. My Wi-Fi is intermittent, not working as I type reply.
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Amanda
(@imageprincess) reported
from
West Bridgford, England
Help @virginmedia - you tell me to upgrade online but It says I can't! Half of your help pages go to an error page and sorry the rest of us are running customer care services during COVID! I want to self serve but can't and you expect me to stay on the phone for an hour!
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Mr T O'regan
(@Taidhgh) reported
from
Beeston, England
@virginmedia service in NG8 #Nottingham becoming an expensive joke. Now apparently likely to be intermittent until 3pm for 'improvements' but no notice given? Great service guys. #planning
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Danny Austin
(@PlasticDannyA) reported
from
Beeston, England
@bagwaa @virginmedia Yours down? They were upgrading my street the other day and it was down for a couple of hours
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Marie Reynolds
(@portergill) reported
from
Clifton, England
@virginmedia hi trying to call 150 from my landline to discuss my account and the number just disconnects. Please help
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Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia just had call from 'Harry' in London, your technical department. Apparently I'm having issues with broadband speed... His employer ID was 194, apparently? He was shouty, in very loud place, couldn't tell me who I was. Please look into number 01323897224. Infuriating.
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OfficialJohnHarrison
(@jph1962) reported
from
West Bridgford, England
@virginmedia hi can’t get email either on phone lap top - is server down- live in NG12
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Ruth Machin
(@ruth_machin) reported
from
Burton Joyce, England
@virginmedia ... on the phone for 55 minutes and still no resolution to poor internet connectivity. Civil servant, health care professional and engineering student all struggling to work at home 😕
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Paul Witney
(@bgspixpaul) reported
from
Ruddington, England
@virginmedia we want to cancel our tv and broadband but can't get to speak to anybody and can't do it on the internet and you've closed all you shops. You are making it impossible for us to leave!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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martyn notman
(@NFGmart) reported
@virginmedia Yeah the ******* the phone read that spiel too. But if you can provide that service for that price to new customers you can provide it to existing ones too
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Dubby's_Down
(@dubster67) reported
@virginmedia And of course, she then failed to do that so I still have no resolution and am even more disappointed in you
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Time For Change UK
(@TimeForChangeU1) reported
@virginmedia Day before last there has been numerous tickets raised and I was told that day that it is a system wide problem and basically tough it will repaired when it will ge repaired
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martyn notman
(@NFGmart) reported
45 minute arguement with virgin media over why im paying double the price for the basic service.
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martyn notman
(@NFGmart) reported
@virginmedia And you service is uniformly terrible. Anyway ive got the price down. Lets see if you manage to screw direct debits up now
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salon🕊
(@LiLbobroken) reported
@virginmedia My friend is having the same issue…
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Natalie Marshman
(@NatalieMarshman) reported
@virginmedia We have tv with sky but internet & phone with u. They were asking me to download an app called team reviewer quick support.
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John Brannen
(@JohnBrannen55) reported
@virginmedia my 93yr old Mothers phone line was out of action for 12days. It came back on Tuesday only to go off again today. Text says fault is fixed but she has no connection. Her emergency alarm System is linked to her line leaving her very vulnerable. Sick of calling virgin
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Ant B
(@Origiiiiii) reported
@virginmedia your broadband is awful. Horrendous at the best of times but it’s been down for 2 days. I’ve now received 9 emails telling me the issue is resolved (it hasn’t been) the only difference is I can no longer register loss of service.
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MartyFGC
(@Poles72) reported
@virginmedia service gets worse rather than better