Virgin Media Outage Report in Long Eaton, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Long Eaton come from postal codes NG10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Long Eaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Long Eaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Long Eaton, Derbyshire, England
The most recent Virgin Media outage reports came from the following cities: Loughborough, Nottingham, Derby, Ilkeston, Long Eaton, Swadlincote and Castle Donington.
| City | Problem Type | Report Time |
|---|---|---|
 Loughborough |
Internet | |
| Nottingham |
Total Blackout | |
| Derby |
Wi-fi | |
| Derby |
Internet | |
| Nottingham |
TV | |
| Ilkeston |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Long Eaton, England
Latest outage, problems and issue reports in Long Eaton and nearby locations:
-
Gurcharan (Guch) Manku
(@guchmanku) reported
from
West Bridgford, England
Joining @virginmedia fast broadband, think twice, what you actually get just not up to scratch, customer service not helpful, been down for three days, first it was an area wide fault, now finally an engineer will come out to fix!! Time for a change...
-
Joanna Hayes
(@SmileyJMH) reported
from
Loughborough, England
@virginmedia I have WiFi at the moment. . . The problem is intermittent, it doesn't seem to coincide with times of high demand necessarily. It's incredibly frustrating, especially when working remotely from home and losing signal cuts everything off.
-
owen scrimshaw
(@owen40uk) reported
from
Beeston, England
@virginmedia @Moz10Paul Why is it that your customers have to tell you it’s not bloody working before you decide to admit an issue not impressed or happy
-
Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia the performance of your network in the Castle Donington area (DE74) is currently appalling. Massive number of Critical T3 time-out errors. Please fix this NOW #poorservice #virginmediadown
-
Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia Sent. If you have the capability to get this fixed quickly it would be appreciated. This is not a major city it's a village with poor mobile data connectivity.
-
Patricio R. Sanchez
(@psanchezc) reported
from
Beeston, England
@virginmedia internet not working! All lights and signal showing as normal but all devices not having internet access! NG9 2QZ
-
Kizzy 🦇 Puckmigo23
(@Kizztronice) reported
from
Awsworth, England
@virginmedia I have used this service for the past hour to then be told the matter can not be fixed via the text service. So that was very unhelpful indeed.
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia problems again, it really isn’t good enough, I will not be renewing my contract, absolutely rubbish
-
kate kells
(@katephus) reported
from
Ilkeston, England
@virginmedia our router has stopped working leaving us without broadband or the telephone and we have been unable to get through to anyone who can help. You just hang up. Fuming!!!! Get in contact ASAP
-
Graeme Dixon
(@GraemeDixon_) reported
from
West Bridgford, England
@virginmedia down again.
-
Jonathan Ibbotson
(@jeibbotson) reported
from
Castle Donington, England
@virginmedia please sort out your appalling broadband service in the derby area. More time down than up @Ofcom you ought to mandate refunds
-
Tuesdy Burgin
(@TuesdyB) reported
from
Ilkeston, England
@virginmedia Is the service down in the DE7 area? Everything looks like its working but we have no internet connection.
-
Jason Jordan
(@DoubleJay180) reported
from
Cotgrave, England
@virginmedia What great service your emergency phone number is invalid for your expansion works.
-
Carly
(@CarlyssWorld) reported
from
West Bridgford, England
@virginmedia unsure why I’m paying for high speed wifi, when it’s gone terribly slow and your tech guys tell me that all my devices should be connect by a wired connection at all times... 🙄 #whatajoke
-
Mary Oliver
(@Mary_C_Oliver) reported
from
Beeston, England
@virginmedia Also, the number is not working
-
Gareth Smith
(@gaz_smith123) reported
from
Ilkeston, England
Area 30 has been having issues for a week now but @virginmedia still won’t admit there’s an issue - according to them everything is just fine & working perfectly! #virginmediadown #virginmedia #ilkeston #area30
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia my area is 30, we’ve had no tv, broadband since before 1900 on 20/5/2020. This level of service is absolutely abysmal, can you please tell us what is going on 😡
-
Shirley Bosworth
(@ShirleyBosworth) reported
from
Clifton, England
@virginmedia I’ve rang and they say they know about the problem. Could you tell me with this issue isn’t against my contract and could I cancel my contract has I’m not getting the service I’m paying for.
-
John Byrne 🏴
(@derbytrim) reported
from
Belper, England
@virginmedia poor customer service i can't cancel my contract online and cant get through on the phone after 30 minutes waiting , ironic for a media company.
-
Steve Barlow
(@red_dog14) reported
from
West Bridgford, England
@virginmedia could you tell me what’s the issue with the picture in NG2 & NG11 watching the Forest v Fulham game? It’s pixelating & unwatchable a lot of the time
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
~Adele~ #leavethechildrenalone 🇵🇸🌸❌😷❌💉❌🌸
(@AdeleCarlyon) reported
@betsizzle_ @virginmedia I've just been told it's because of the weather. I can expect service to return by 4.30pm. This is not acceptable at all! I pay for a business account and it's flaky and the speed is often terrible! Time to change providers i think!
-
Tanner Lust
(@WWSeries6) reported
@virginmedia @smith_ingham Still not working ! It's been days not hours !
-
Bartek Podkowa
(@Bartek_Podkowa) reported
Would be fantastic if @virginmedia actually restored service sometime today, or at least kept customers informed about what's happening. Just saying... It's not as if people are working from home or anything.
-
𝕴𝕭 💎
(@ishapreetttttt) reported
SOMEONE HELP THESE VIRGIN MEDIA SCAMMERS HAVE CALLED ME 5 TIMES IN A ROW COZ I CUSSED THEM OUT
-
Miss B
(@MissBudd_) reported
Absolutely appalled with @virginmedia I cancelled my grandmother’s account 4 months ago and they are STILL charging her. I’ve tried ringing several times and have now been put on hold- all whilst I can hear the guy eating his lunch!! Maybe a Twitter complaint will get through?
-
Oonagh McCutcheon
(@oonagh_mcc) reported
Is Virgin WiFi down? No one answering the phone, no one responding to chat and no info on website. What’s happening @virginmedia
-
Dublin Joe
(@dublinjoe) reported
@virginmedia @VirginMediaIE The problem was finally resolved after 9am. Little help for those of us who work at night. Maybe think about offering 24 hour tech support? Or would that cut into Richard's space budget?
-
Owen G. Bevan
(@TheBigOBowski) reported
@virginmedia Like clockwork... If the clock was made of Swiss cheese and wasn't fit for purpose. You've disconnected me again... SEVEN TIMES NOW, nobody in management seems to want to take responsibility, your Customers service is patronising at best...
-
AshFox
(@AshFox46151715) reported
Just had a telephone call on my VM landline from someone claiming to be from Virgin Media offering me a discount from tomorrow. When I declined to pursue it online as requested, I was told to 'Just **** off'. Methinks it was probably a scam.....
-
RuBiXZ
(@RuBiXZ_Gaming) reported
14 hours later… internet is still down @virginmedia