Virgin Media Outage Report in Eccles, City and Borough of Salford, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Eccles, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Eccles and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Eccles, City and Borough of Salford, England
The most recent Virgin Media outage reports came from the following cities: Manchester, Stockport, Bolton, Warrington, Oldham, Sale, Rochdale, Bury, Salford, Wilmslow, Altrincham and Chorley.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Internet | |
| Manchester |
Wi-fi | |
| Manchester |
||
| Stockport |
Internet | |
| Manchester |
Total Blackout | |
| Bolton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Eccles, England
Latest outage, problems and issue reports in Eccles and nearby locations:
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will hughes
(@willhughes15) reported
from
Risley, England
@twoboatsman @virginmedia Had the same problems last year with talk talk... getting nowhere with them until I said I was leaving.. suddenly I got a great deal.
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Mrs Jordan -Johnson
(@Natterback) reported
from
Stockport, England
@virginmedia here we go again. Internet not working. How long has it been since I last reported this. Just over a month.
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Chris molyneux
(@MOL_FSG) reported
from
Warrington, England
@skytv fancy making me a deal @virginmedia arent interested in keeping me as a customer 🤔
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia I’m fed up of paying top whack for a 500mb broadband system that gives very poor coverage. I was never offered a Hub 4 and it seems like the Hub 5 isn’t available to me either. Numerous calls, visits, BT mesh system bought and it’s still no good. Also had engineer visits and more
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia After having no WiFi for at least two weeks, I am told I won't be compensated for your awful service?! So basically I am being charged full price for a service YOU did not provide! Have you guys got no shame?!
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Давид Гора
(@twiddlemeister) reported
from
Cheadle Hulme, England
Thank you so much @virginmedia, I knew I could count on you again to force my family into offline activities. Also, ******* fix my internet you bunch of inept shite-hawks. I can’t bloody wait for BT to put their gigabit in round here.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@AndyBowater @virginmedia Just about says it all and is exactly how I feel after over 2 months of crap CS...more like BS what I get from them 🤬
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Smaher
(@Smaher_01) reported
from
Oldham, England
@virginmedia Nothing was working. It was an issue at your end as engineers were carrying out some technical work that resulted in loss of service.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@sarahmufc93 @virginmedia This is only the start. Lies, incompetence and damn right rudeness await!
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia I was waiting for an arranged pick up that hasn't happened on Friday. Now sent back via Collect+ as I don't want to get charged, as you let me down on collection. Happy chat, as getting emails complaining I haven't returned it... And will be charged
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Will
(@willxnorbury) reported
from
Manchester, England
I pay way too much money per month for Virgin Media to go down this much
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia And of she hasn't I still want a reply with an update. Courtesy we call it for us that work in customer services. You don't promise one thing then hope I won't chase this up. This is what I now expect it VM. Ombudsman next!
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Anthony Murphy
(@anthony_murphy1) reported
from
Bolton, England
@virginmedia is there a way for me to find out if my phone number has been leaked or involved in any form of data breach as I've been getting daily phone calls from people pretending to be you? Never anyone else so just intrigued.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia I was promised a reply by a manager after one of your staff on Twitter did a live chat gave me a resolution which was complete and utter nonsense. She promised a manager would reply to me by e mail after 72 hours. That was last Wednesday. 148 hours ago!
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M Joni
(@Mattj1878) reported
from
Warrington, England
@virginmedia @Tyson_Fury @DillianWhyte It's not working is it?
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Will
(@willxnorbury) reported
from
Manchester, England
Virgin Media down again? What a surprise
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MK
(@ItzM_K) reported
from
Manchester, England
@virginmedia hi you seriously have the worst website, after login most of the time I just see old bills and keep getting bad request error. Are you even aware of that?
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Ian Pike 🏴
(@IanPike) reported
from
Cheadle Hulme, England
@virginmedia please stop sending me useless messages about returning kit. If your return service worked it wouldn't be an issue. Happy to chat to a non robot, if you want feedback! #customerservicefail
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ashton-under-Lyne, England
@virginmedia Phone. Also your advisor laughed when he cut a channel off on purpose which I was supposed to get included. I have been waiting for a manager to get back to me today as promised. Nothing. Was told 72 hours. It's been over one week now. VM have been horrible to me for two months..
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Billy Goater
(@GoaterBilly) reported
from
Strines, England
@virginmedia Speed is ok, but coverage is poor. Had boosters, independent visits, etc. I hate BT and don’t want to go to them, but the BT mesh system improved things. Boosters are a waste of time and have never been offered the Virgin pods. I’ve had enough of what we have
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Evans
(@Rachael98964692) reported
@virginmedia sort your stupid internet out🤬
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Samie-Leigh Stokie Raynes
(@Samie_Leigh94) reported
@virginmedia can you tell my why @NetflixUK are blocking you IP addresses stating that I'm using a vpn when I'm not. Seems to be a massive problem yet neither one of you are willing to resolve.
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Paul O'D
(@podnel67) reported
from
Stittenham, Scotland
@virginmedia That’s how I previously solved the problem - however that option has disappeared from my settings with this SIM
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Caravans Skegness
(@RiaStones) reported
@virginmedia hi! My broadband is intermittent in S61GH, when I go on the app it just says problems in your area? No info when it will be fixed. Do you have this information please? Thanks
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Skoobz
(@PsychoSkoobz) reported
This weeks streams have been messed up due to my @virginmedia broadband being absolutey crap! I've complained about this a lot over the last year, but this last week has been the worst!! Restarting the stream more than 5 times a day due to drop outs isn't helping me at all!! WTF!
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hellcat
(@1lhellcat) reported
@virginmedia turns out our wifi got completely cut out, sorry :3
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Bick Mash
(@BickMash) reported
from
Capel Seion, Wales
@virginmedia what’s the quickest way to speak to someone in the UK? Been with you since 2016 and I swear your service gets worse by the year.
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Paul O'D
(@podnel67) reported
from
Stittenham, Scotland
@virginmedia I don’t have another device to try it in - previously it was an issue I could resolve through roaming settings but the new SIM doesn’t allow for the same changes to be made in the phone. Dial assist is disabled
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lukapietrowieck
(@lukapietrowieck) reported
@virginmedia No need to speak to them again. They had verified my account details and that I was the account holder, and they had heard me tell them to cancel the contract 5 times. There is nothing more I need to speak to them about. Offcom will be informed about this.
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Kirsty 🏁🏴
(@sweet_kd) reported
@virginmedia TV services down in KY62BQ...website says hoping to be fixed by 4pm Tuesday 25th...not acceptable...look forward to my refund for lost services...again...too many issues happening too often!!!